• Lead strategic planning and day-to-day operations, particularly in relation to buildings and premises by engaging vendor services and maintain their performance.
• Monitor the operations of an organization’s security outfit to ensure effectual performance of duties.
• Ensure the work environment of an organization complies with set health and safety requirements.
• Oversee general staff safety by minimizing exposure to hazards and unsafe conditions.
• Supervise the renovation and repair of damaged building components to ensure proper refurbishing
• Hire and supervise the activities of contractors to ensure they carry out their job responsibilities
• Oversee the management and allocation of space in a building premises.
• Conduct surveys to identify building availability and suitability for lease.
• Carry out financial forecasts to predict potential business opportunities for a company.
• Utilize performance management systems to monitor and determine level of productivity and achievement of set goals.
• Analyze costs of production/supply to identify way to reduce expenses and maximize profits.
• Prepare and manage budgets to achieve set targets and objectives.
• Respond appropriately to emergencies or solve urgent issues arise within manufacturing plant and office building premises in relation to soft and hard facilities management.
• Maintain accurate record of all relevant financial and non-financial details
• Conduct negotiations with vendors and clients to establish the terms, conditions and price of contract services.
• Review operational costs to make appropriate expense adjustments necessary for optimal running of a business.

Job Summary:

The Operational Manager is responsible for overseeing the day-to-day operations of

Hillmor D Cuisine, ensuring smooth functioning and high-quality customer service. This

role involves managing staff, inventory, and finances, as well as ensuring compliance

with health and safety regulations. The Operational Manager will play a key role in

improving efficiency and maintaining a welcoming, clean, and vibrant environment for

both customers and employees.

Responsibilities:

1. Manage and oversee all aspects of daily operations, including staff scheduling,

inventory control, equipment maintenance, and vendor relations.

2. Hire, train, supervise, and develop staff to deliver excellent customer service.

Conduct regular performance evaluations and provide feedback. Address staffing

needs, including disciplinary actions if required.

3. Maintain high levels of customer satisfaction by ensuring timely, courteous, and

efficient service. Handle customer complaints and resolve issues swiftly.

4. Monitor and manage daily sales, budgets, and expenses. Oversee cash handling,

prepare financial reports, and ensure accurate record-keeping. Identify areas for

cost reduction and operational efficiency.

5. Monitor stock levels and order supplies as necessary, ensuring that products are

fresh and available. Work with suppliers to negotiate pricing and contracts.

6. Ensure the coffee house complies with all local health and safety regulations.

Maintain cleanliness and sanitation of the facility at all times. Conduct regular

health and safety checks.

7. Work with the marketing team to execute promotional campaigns, loyalty

programs, and community engagement initiatives. Analyse customer feedback to

improve the overall experience.

8. Ensure consistent quality in coffee preparation, food presentation, and overall

service. Monitor standards and work closely with baristas and kitchen staff to

maintain quality.

9. Handle any operational challenges that arise, such as staffing issues, equipment

breakdowns, or unexpected customer demands, with professionalism and

efficiency.

Qualifications:

1. Proven experience in a managerial or supervisory role, preferably in a café,

restaurant, or hospitality environment.

2. Strong leadership and team management skills.

3. Excellent customer service skills and the ability to resolve conflicts professionally.

4. Knowledge of health and safety regulations within the food and beverage

industry.

5. Proficiency in financial management, including budgeting and inventory control.

6. Ability to multitask and work in a fast-paced environment.

7. Strong organisational skills and attention to detail.

8. Passion for coffee and food service, with a focus on delivering high-quality

products.

• Lead strategic planning and day-to-day operations, particularly in relation to buildings and premises by engaging vendor services and maintain their performance.
• Monitor the operations of an organization’s security outfit to ensure effectual performance of duties.
• Ensure the work environment of an organization complies with set health and safety requirements.
• Oversee general staff safety by minimizing exposure to hazards and unsafe conditions.
• Supervise the renovation and repair of damaged building components to ensure proper refurbishing
• Hire and supervise the activities of contractors to ensure they carry out their job responsibilities
• Oversee the management and allocation of space in a building premises.
• Conduct surveys to identify building availability and suitability for lease.
• Carry out financial forecasts to predict potential business opportunities for a company.
• Utilize performance management systems to monitor and determine level of productivity and achievement of set goals.
• Analyze costs of production/supply to identify way to reduce expenses and maximize profits.
• Prepare and manage budgets to achieve set targets and objectives.
• Respond appropriately to emergencies or solve urgent issues arise within manufacturing plant and office building premises in relation to soft and hard facilities management.
• Maintain accurate record of all relevant financial and non-financial details
• Conduct negotiations with vendors and clients to establish the terms, conditions and price of contract services.
• Review operational costs to make appropriate expense adjustments necessary for optimal running of a business.

This position works under the direct supervision of the Emerging Voices (EV) Specialist. The position has no supervisory responsibilities. Coordinates Mission Public Diplomacy outreach to Emerging Voices audiences through Experiential Learning (EXPL) projects and events, typically “learning through experience” activities such as tech or entrepreneurship camps, music and sports programs, journalism training, and other focused community engagement programs. Designs, develops, identifies co-sponsors and funding sources, plans and oversees a range of outreach activities in support of Mission goals.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

• A bachelor’s degree in communications, international relations, intercultural/multicultural studies, arts management, museum education or marketing, AND minimum (3) years of progressively responsible experience in a multilingual, multicultural, multinational, government, or museum environment with marketing, public relations, communication, or education duties as a significant part of the job is required; OR
• At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND minimum five (5) years of progressively responsible experience in a multilingual, multicultural, multinational, government, or museum environment with marketing, public relations, communication, or education duties as a significant part of the job is required.
• Must have fluent, strong English oral and writing skills.
• Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes and writing reports and material for publication. Must be able to brief on a variety of issues in English.
• Must have strong analytic skills and the ability to conceptualize how best to use innovation and cutting edge experiential learning opportunities to attract Emerging Voice (EV) audiences and engage them in positive ways
• Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to developing EXPL priority initiatives.
• Strong project management skills are required, including the ability to establish credibility and lead group participation in projects such as workshops, seminars, conferences, sports and cultural programs, and camps, including activities conducted virtually.
• Good keyboarding and data entry skills, and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required.

Additional job details can be requested by emailing [email protected]

Please note:

• Emailed applications are no longer accepted.
• To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
• To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by November 21, 2024.

Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

Roles & Responsibilities:

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

A business development manager's responsibilities include:

• Identifying opportunities: Research the market, identifying new clients and business opportunities, and attending industry events.
• Building relationships: Developing relationships with potential and existing customers, and maintaining good relationships with business partners.
• Creating plans: Developing business development plans, sales and marketing strategies, and financial projections.
• Leading teams: Leading teams, delegating tasks, and providing on-the-job training.
• Managing resources: Managing business resources, including manpower and internal assets.
• Making decisions: Making business decisions independently, and meeting sales targets.
• Producing reports: Preparing sales presentations, producing reports for management, and developing business reports.
• Negotiating: Negotiating business deals.

Requirements and skills

• Proven working experience as a business development manager, sales executive, or a relevant role.
• Proven sales track record.
• Experience in customer support is a plus.
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English.
• Market knowledge.
• Communication and negotiation skills.

FUNCTIONS & RESPONSIBILITIES

1. Oversee the implementation, maintenance, and optimization of IT systems for both office and vessels, ensuring they meet operational needs.

2. Manage network infrastructure, including onboard communication systems, ensuring reliability and performance.

3. Develop and enforce security protocols to protect sensitive data related to vessel operations and company information.

4. Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry regulations.

5. Provide technical support for both office staff and vessel crews, addressing IT issues promptly to minimize operational disruptions.

6. Implement remote support solutions for vessels to facilitate quick resolution of technical problems.

7. Lead IT projects related to software implementation, system upgrades, and technology integration across the fleet.

8. Coordinate with various departments to align IT initiatives with business objectives and operational requirements.

9. Manage the IT team by recruiting, training, and mentoring staff to enhance their skills and performance.

10. Foster a collaborative environment that encourages innovation and continuous improvement in IT practices.

11.Prepare and manage the IT budget, ensuring cost-effective solutions are implemented while meeting operational needs.

12.Monitor expenditures related to IT projects and equipment purchases, ensuring adherence to budgetary constraints.

13. Develop training programs for staff on new technologies, software applications, and best practices in IT security.

14. Ensure that all employees are equipped with the necessary skills to utilize technology effectively in their roles.

15. Maintain accurate records of IT systems, policies, procedures, and incident reports.

16. Prepare regular reports on IT performance metrics, project status updates, and security audits for senior management review.

Qualifications:

1. A bachelor’s degree in Computer Science, Information Technology, or a related field is required; a master’s degree is preferred.

2. A minimum of 5-10 years of experience in IT management or a similar role is essential.

3. Experience in the maritime or shipping industry is highly desirable but not mandatory.

4. Strong knowledge of network administration, data security practices, and enterprise software systems relevant to shipping operations (e.g., ERP systems).

5.Proficiency in troubleshooting hardware/software issues both onshore and onboard vessels.

6. Proven experience managing teams effectively with strong interpersonal skills to foster collaboration.

7. Ability to lead projects from conception through execution while managing resources efficiently.

8. Excellent problem-solving skills with a strategic mindset to identify technology needs and opportunities for improvement.

9. Capability to conduct risk assessments related to data security and operational efficiency.

10. Strong verbal and written communication skills to convey technical information clearly to non-technical stakeholders.

11. Ability to train staff on new technologies effectively.

Key Responsibilities:

The CGT Customer Service Operations Manager is accountable for providing comprehensive and extensive customer and patient (where applicable) care and, as a customer experience gatekeeper to support the internal stakeholders with a various range of activities, which may include (but are not limited to):

• Serve as the primary point of contact for product requests in coordination with internal stakeholders for timely responses.
• Manage the end-to-end process of product requests by ensuring timely delivery and resolving potential issues.
• Minimize delivery time while maintaining reliability through efficient coordination and proactive planning.
• Lead and contribute to process improvement projects (streamlining processes, improving accuracy, and enhancing efficiency).
• Conduct Cell Therapy platform (CellChain) training sessions for hospital centers, making sure that they have the necessary knowledge and skills to effectively utilize the platform.
• Manage external user access to the Cell Therapy platform (CellChain), ensuring data security and compliance.
• Enhance team skills and operational excellence by promoting a culture of continuous learning and improvement.
• Ensure subject matter expertise to maintain a high level of knowledge and expertise in their subject area, providing informed guidance and support to stakeholders.
• Collaborate with cross-functional teams, internal and external stakeholders, and management to leverage their expertise and contribute to decision-making processes.
• Resolve customer queries by focusing on efficient and effective communication to enhance the overall customer experience.
• Develop and implement innovative solutions to enhance the overall customer experience, identifying areas for improvement, and seeking ways to exceed customer expectations.
• Customer centric approach: Operational account management (non-promotional), including understanding the hospital’s set-up and knowing the operational KPIs (number of orders, manufacturing starts, etc.)

Commercial setting:

• Provide patient services such as travel assistance to patients and their care givers, as applicable.
• Coordinate local cryopreservation logistics and payment process, as applicable.
• Oversight of the local release, logistics and system transactions process related to shipment via distribution depot, as applicable
• Coordinate and contribute to cross-functional commercial meetings, by collaborating with multiple stakeholders to address topics such as product requests, market trends, and customer needs and insights.
• Own the Product Request process for all sites’ onboarding and ensure accuracy of the master data set-up.
• Support with regulatory, RMP and outcomes-based reporting, as applicable based on local country requirements.

Clinical trial setting:

• Create and execute the End-to-End operational treatment process to fit the trial design and protocol.
• Support pan-Therapeutic Area (TA) set up and roll out in close collaboration with the cross-functional clinical trial teams.
• Participate in Site Initiation Visits (SIV) in collaboration with internal stakeholders to support timely site readiness for First Patient First Visit (FPFV). This involves ensuring smooth onboarding processes, correct master data set-up and providing support to external users.
• Manage slot requests and communicate key milestone timelines to both external and internal stakeholders. This includes coordinating with various teams to ensure smooth and efficient scheduling.
• Key gatekeeper for critical KPIs: DtD/VtD. Work closely with cross-functional clinical trial teams in supporting clinical trial protocols and the respective vein-to-door and door-to-door metrics.

Essential Requirements:

• Education: Bachelor’s degree minimum.
• Work Experience: +5 years in customer support (service) in healthcare industry.
• Laguage: Native level of Korean is a must, Fluency in English is a must, Business proficiency in Chinese is preferred, Business proficiency in Japanese is preferred.
• Supply chain / logistics experience is highly preferred.
• Understanding of the pharmaceutical industry and healthcare business service offerings and customer needs.
• Strong track record of successful team collaboration and delivery of results.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

We’re looking for a Special Projects Manager/Lead to join our CEO Office team, to help grow our team across Asia.

The mission of this role is to solve strategic problems that arise in our scaling phase and drive new projects using a data-driven approach. You will be a key part of building new and scaling existing business units. You will report directly to our Strategy & People Director (Chief of Staff).

What You’ll Be Doing

• Special Projects & Strategy: Play the role of a ‘fire-fighter’ to take on any issues to augment strengths or plug weaknesses across the organization; Annual review of our strategic ambition, where to play, and how to win perspectives by running external and internal analysis
• Fundraising and Corporate Development: Drive the end-to-end fundraising process: from creating the fundraising narrative and pitch deck to orchestrating the due diligence process; Analyze potential M&A targets, determine synergies, and execute on the post-merger integration
• Financial Modeling & Strategic Finance: Build financial models, charts, and narratives. Examples of models and charts include: financial model for business valuation, unit economics, whale chart, rule of 40 chart, cricket chart: Build financial models, charts, and narratives. Examples of models and charts include: financial model for business valuation, unit economics, whale chart, rule of 40 chart, cricket chart
• BizOps and Project Management: Support executive leadership team in tracking and completing the cross-departmental Objectives and Key Results within the company; Project management support in a variety of cross-functional projects
• Data Analysis: Analyze past data and develop models for key indicators and metrics. Examples of key indicators include: Client Lifetime Value, Customer Acquisition Cost, Efficiency-related metrics, Revenue Retention, Customer Concentration
• Investor Relations: Support investor meetings as they occur including quarterly investor updates, board meeting deck preparation, driving data analysis for follow-ups, etc.

Who We Are Looking For

• Experience in investment banking, corporate finance, strategic finance, or top consulting firms is highly preferred
• Excited about building and scaling new business units
• Proactive with proposing solutions and flagging issues
• Strong work ethic with get-it-done growth mindset
• Collaborative: Able to work with different BUs and team members across geographies and cultures
• Zero-defect mindset
• Comfortable working with and manipulating data
• Immediate joiner is preferable
• Open to travel

Who We Are Looking For

• Gain exposure and drive impact: You will have exposure to cross-functional projects with close collaborations directly with key leaders in the organization
• Gain professional and personal growth: You will be collaborating with and learning from fellow talented team members across the region
• Enjoy freedom and opportunities: You will be given freedom to experiment and iterate on ideas to learn and improve skills and results.

Let’s Realise Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.

• Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
• Integrity: Have courage, be guided by the truth, don’t be afraid
• Impact: Missionaries, not mercenaries
• Beginners’ Mindset: Stay humble, don’t be attached to ego
• Customer Obsessed: Customers First
• Ownership: Care intensely about the mission and take responsibility
• High Standards: Dream big and deliver epic outcomes fast

Where We Work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture,

Or check out our Careers Page at https://glints.com/careers!

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Analyze short and long-term forecasting, analyze trends in group inventories & rates to include occupancy, goals, product line and strategic sales goals.
• Analyze and monitor marketing channels, key and other account production.
• Support the hotel and maintain rate parity in all major channels of distribution such as Internet, GDS, CRO, OTA.
• Conduct a weekly Revenue Meeting where the current 90-day booking period is evaluated for proper rate and availability control.
• Update all channels of distribution as needed with rate or inventory restrictions.
• Receive all definite and tentative group bookings and provide the Director of Sales & Marketing with a qualified analysis of how each booking will affect occupancy, average rate and rooms profit.
• Work with each department to develop property-specific strategies to ensure growth.
• Establish proper goals and benchmarks to effectively measure performance.
• Monitor and analyze the competition weekly through competitive shops, internet, news reports to find selling strategies and emerging trends.
• Explore and provide variations in the market mix which would stimulate added revenue without increasing costs.
• Responsible for the maintenance of any software programs which contribute to the management of revenue.
• Skills Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management.
• Ability to effectively analyze and use operational, financial, and marketing data to maintain and improve market share/penetration goals.
• Understanding of hotel operations and can associate with their needs through the revenue department.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Bachelor’s Degree in Hotel Administration / Revenue Management / Business or related field.
• At least 5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools.
• Excellent leadership skills and ability to manage the Revenue and Reservations team effectively.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

To increase the brand awareness and mindshare of NUS Business School globally, the candidate will need to assume the key responsibilities as follows:

KEY RESPONSIBILITIES

1. Create, manage and oversee the brand narrative, guidelines and assets across all touchpoints. As a brand custodian and champion, it is also necessary to preserve the integrity of the NUS Business School by ensuring that its brand story and messaging are clear, consistent, and compelling in the communications collaterals and activities for regional and international audiences.
2. Counsel, coordinate and synergise the branding and digital media-centric publicity activities within the corporate communications department and possibly the across the other departments, if needed
3. Identify co-branding opportunities and support the development of brand strategies and content production to communicate the NUS Business School brand narrative
4. Design and plan effective integrated brand and digital marketing communications campaigns and initiatives for target markets to support the school’s business objectives
5. Work with internal and external stakeholders to ideate possible initiatives that will elevate the school’s brand globally
6. Leverage data to instil insights for market-specific brand communications and digital marketing campaigns and initiatives

Qualifications

• Tertiary Education preferably a degree in mass communication, new media, marketing or business
• At least 8-10 years of proven working experience in designing and executing successful branding and marketing communications campaigns in overseas markets. A strong understanding of the education sector will be valued.
• Strong understanding of brand strategy, social media and digital platforms and the know-how to integrate content and platforms for optimal audience engagement
• Good knowledge and practical skills in social media, media planning and marketing analytics
• Adept at storytelling, copywriting and customising the messages and visual assets for targeted marketing purposes. Strong proficiency in spoken and written English is required.
• Meticulous, proactive, creative and can think outside the box
• An agile team player and able to identify synergies with various departments within the school
• Strong ability to multitask, plan projects and adhere to given deadlines
• Proficient in Photoshop, Adobe Creative Suite software packages and in-design skills will be an advantage

Get to Know the Team

Grab is looking for an experienced SalesForce Transformational Strategy and Implementation Analyst to join us as a SalesForce and Sales Tools expert. You will support our rapidly evolving and growing business by translating cross-vertical and cross-functional business requirements into functional SalesForce tools. Our objective is to help our business stakeholders succeed by defining the SalesForce strategy tailored to their needs and guiding them through every stage of the implementation process.

Get to Know the Role

Reporting to the Head of Sales Operations, you will be an important member of the regional team based in Singapore. You will drive SalesForce roadmap planning, operations, and execution processes with cross-functional and cross-vertical teams. You will help define governance and SOPs within the Grab Merchants organisation and lead the execution of key deliverables for SalesForce-related projects.

The Critical Tasks You will Perform

• You will drive SalesForce roadmap planning, operations, and execution processes with various teams.
• You will define and enforce governance and SOPs around SalesForce, including drafting policy documentation and guidelines.
• You will act as the central point of contact for merchants on all SalesForce-related projects and lead the execution of important deliverables according to committed timelines.
• You will support Grab sales teams and leadership on SalesForce-related issues.
• You will conduct workshops with partners and client-facing sales teams to ensure successful implementation.
• You will strategize and define solutions to meet both short-term and long-term business needs and objectives.
• You will use internal and industry tools to manage projects and communication.

What Essential Skills You Will Need

• Sales Operations Experience: 5 to 8 years of experience in Sales Operations.
• SalesForce Expertise: Previous experience with SalesForce, ticketing systems, and CRM systems.
• Certification Knowledge: Understanding of relevant SalesForce Certifications, such as Certified SalesForce Marketing Cloud Email Specialist, Certified SalesForce Marketing Cloud Consultant, and Certified SalesForce Administrator.
• Project Management: Strategic planning and project management skills to lead multiple high-profile projects simultaneously.
• Communication Skills: Exceptional written, presentation, and verbal communication skills, adaptable across organizational levels, countries, and cultures. Experience working in Southeast Asia is a plus.
• Collaboration: Ability to work collaboratively with senior, cross-functional, and cross-vertical stakeholders throughout the company, leveraging strong relationship and consensus-building skills.

Job Description

The Signature Research Programme in Health Services & Systems Research (“HSSR”) in Duke-NUS Medical School is a centre of academic excellence for research and education on the organisation, funding and delivery of health services. The programme’s focus is on public health and clinical service innovation in an increasingly complex and connected world. The major research focus of HSSR is the organisation and delivery of health and social services in the context of an ageing population. The research methods include decision science and simulation modelling, survey research, qualitative research, health economics, and implementation science and evaluation. We are also developing a range of education activities for health care professionals including short courses, graduate certificates, Masters course and PhD programmes.

A Senior Research Fellow position is currently available, and the successful candidate will be expected to perform a variety of research activities which include but not limited to the following: -

• Build up an Implementation Science core in HSSR and Health Services Research Institute (“HSRI”)
• Bring in grants in collaboration with our collaborators.
• Support research activities relevant to the scope of HSSR and HSRI.
• Be responsible for project management.
• Perform other related duties incidental to the work described herein or as assigned by the supervisor.

Job Requirements

• PhD in Public Health or Health Services Research.
• Minimum 3 years of postdoctoral work experience.
• Prior experience in healthcare would be advantageous.
• Possess strong writing and critical thinking skills.
• Have excellent communication (verbal & written) and interpersonal skills.
• Action-oriented, highly motivated, and target-focused.
• Able to work both independently and as a team player in a diverse workforce.

We regret that only shortlisted candidates will be notified.

Product area

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

In this role, you will lead business growth across the region via the development and adoption of products, tools and program best practices. You will lead the Asia Pacific (APAC) strategy for foundational Measurement, Data and Audiences product portfolio, which includes (but is not limited to): Privacy-Centric Measurement, Value Measurement, Audience, Reach and Data Onboarding. You will also be in-charge with shaping the team’s marketing objective-led strategy, driving scalable programmes and product advocacy efforts.

Qualifications

Job responsibilities

• Partner with cross-functional stakeholders to identify strategic questions and translate long-term goals and strategy into projects. Act as the business partner to executive leaders to develop shared business priorities, joint programs to drive business outcomes and product adoption goals.
• Lead the Performance Measurement and Audiences Go-To-Market (GTM) team, a group of high-performing regional product leads, inform expectations, craft team Objectives and Key Results (OKR) and align team to key business priorities
• Shape APAC GTM strategy and represent product priorities in executive forums, business reviews and strategy meetings with global and regional counterparts.
• Architect and enable execution of scalable initiatives that drive product adoption and promote best practice across the APAC region.
• Collaborate with Marketing objective (MO) Go-To-Market leads to develop and augment aligned activation plans for priority accounts, scalable programs and operational milestones.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, business operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.
• 4 years of experience working with executive stakeholders.

Preferred qualifications

• Master's Degree or equivalent practical experience.
• 2 years of experience in people management, and creating data sets, data modeling, and reporting.
• 2 years of experience in advertising, business consultative, business development, or a digital media environment.
• Experience in designing and leading cross-functional work programs and Go-To-Market (GTM) strategies.
• Ability to present technical concepts and effectively communicate them to a non-technical audience.

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

• Report to Sales Director
• Identify sales opportunities by identifying client's requirement
• Research and develop sales opportunities and plans
• Build and maintain good rapport with existing, potential clients, channel partners and working partners
• Present and prepare proposal/quotation to clients
• Present Monthly Sales Report
• Manage clients’ expectations and our services to achieve sales target
• Keep track of all sales opportunities and work with superior to ensure that the contracts are generated in a timely manner
• Check contracts and invoices to ensure information are accurate before sending to clients
• Achieve monthly sales target subjected to remuneration package
• Ad-hoc tasks allocated by Sales Director
• Preferably with Class 3 license
• Valid sales experience would be an advantage

Job Description & Requirements

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

Job Description & Requirements

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

Responsibilities:

• Manage, oversee daily operation and ensure compliance to operations standards and procedures
• Responsible for the scheduling of work and the appropriate allocation of duties to staff
• Manage and maintain operational records which include inventory, sales and cash on hand reports
• Supervise and direct staff to guarantee customer satisfaction in regards to quality, sanitation and service
• Ensure consistent high quality of customer service
• Maintain professional image, including cleanliness, proper uniforms, and appearance standards
• Attend to customers’ needs and respond to complaints promptly, understanding service recovery and applying when needed
• Ensure smooth day to day operations

Requirements:

• Minimum 2 years of relevant experience
• Possess strong interpersonal skill, positive attitude, pleasant personality, and social intelligence
• Strong leadership skills, highly organised and able to multi-task
• Independent, result-oriented and resourceful
• Responsible, honest, flexible
• Excellent oral and written communication skills

Job Description & Requirements

Duties and Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Delivering superior food and beverage service and maximizing customer satisfaction

· Responding efficiently and accurately to restaurant customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

· Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

· Manage the external food hygiene consultant, and the resulting reports

· Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

· They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

· Proven customer service experience as a operation manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software, like OpenTable and Peach Works

· Strong leadership, motivational and people skills

· Acute financial management skills

· B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Responsibilities:

• Supervise household staff (e.g., helpers, chef, drivers), ensuring they perform their roles to a high standard and providing necessary training and guidance.
• Ensure high standards in the daily operations of the household, including cleanliness, maintenance, decor, and security.
• Manage household guests and visitors, ensuring a warm and professional experience.
• Handle household administrative tasks, such as organizing documents, scheduling, and maintaining an efficient household office.
• Oversee household budgets and negotiate with suppliers to procure necessary household items and services.
• Plan and organize household events, ensuring that necessary supplies are procured and logistics are managed.

Job Requirements:

• Proven experience in managing household operations, especially for landed properties, and in overseeing household staff in an executive's residence.
• Strong leadership and team management skills to effectively supervise household staff.
• Excellent communication skills and a customer service-oriented mindset, with the ability to liaise comfortably with staff and vendors.
• Experience managing the residence of a CEO or similar executive, including direct oversight of household staff.
• Ability to adapt to various household demands, manage multiple tasks efficiently, and handle sensitive matters professionally.
• Experience in negotiation and management for household services and procurement.
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking staff is preferred.

Additional Skills:

• Knowledge or experience in child care and educational activities is an advantage.

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

Responsible for the internal auditing activity of an assigned location by developing a comprehensive, practical programme of audit coverage for BW Group including but not limited to offices/ functions located in Singapore, Oslo, Manila, Mumbai, Copenhagen, Houston and Beijing; and accomplishing the programme in accordance with acceptable audit standards and stipulated schedules whilst maintaining effective working relations with executive and operating management.

• Develop a comprehensive programme of audit scope, objectives, and audit procedures for the assigned audit project.
• Identify activities subject to audit coverage, evaluate their significance, and assess the degree of risk inherent in the activity.
• Responsible for detailed transaction testing, detection of unauthorized transactions and/ or irregularity and presentation of findings to Management.
• Review the means of safeguarding assets and as appropriate, verifying the existence of such assets.
• Collaborate with the Group's external auditors to achieve synergies and cost efficiencies.
• Provide reports to management within the assigned project concerning coverage and the results of the audit activity.
• Mentor and coach team members when leading audit projects.
• Establish and monitor accomplishment of objectives intended to increase department's effectiveness to value-add to Management.
• Actively participate and engage in the process for the continuous improvement of departmental procedures through QMS.

• A degree in Accounting/ Finance/ Business or related field.
• Holds recognised professional accounting or auditing qualification (CIA / CPA / CA Singapore).
• Minimum 6 years work experience in audit (internal or external). Relevant shipping experience is preferred but not essential.
• Strong in report-writing and preparing presentations to Management.
• Analytical and critical thinking skills.
• Meticulous with a keen eye for detail.
• Good interpersonal and communication skills with all levels of employees.
• Strong planning and organisational skills for effective execution of projects.
• Knowledge of IT/ Information Systems audits or data analytics will be an advantage.
• Ability to travel (~20%).

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

The Agency for Science, Technology and Research (A*STAR) is Singapore's lead public sector agency that fosters world-class scientific research and talent to drive economic growth to transform Singapore into a vibrant knowledge-based and innovation driven economy. For more information about A*STAR, please visit: www.a-star.edu.sg

A*STAR is spearheading a series of Strategic Research & Translational Thrusts (SRTT) that harnesses its multidisciplinary expertise to undertake a focused research mission. Operating as a cross-A*STAR initiative, SRTTs are geared at delivering impact and outcomes in specific thematic areas. Led by the A*STAR Research Office (RO), SRTTs will be actively managed where the SRTT Programme Directors and research team members will be provided dedicated central support. Under the newly established Central Initiative Administration (CIA), A*STAR is recruiting a Manager/Senior Manager/Assistant Director for SRTT Programme Research Administration and Operations.

Responsibilities & Duties

• Support the overall administration, office management and operations of SRTTs, including research admin support (e.g., support Project Investigators (PI) in grant administration and reporting, ethics review, research software support, scientific advisory panel meeting logistics, etc.)
• Provide corporate and business service support to SRTTs, working with Corporate Group (CG) and Space, Infrastructure and Admin (SpIA) Partners and Research Institute (RI) admin teams.
• Craft, review, and implement business process workflows to achieve efficiency and optimization.
• Work with the Central Initiative Directorate (CID) team to manage and track the operating budget for supporting the SRTTs; this includes costs of SRTT staff training, development and engagement, engaging experts / advisors, CG support, and other costs that may not be directly attributed to specific SRTTs.
• Work closely with RO and other relevant stakeholders to formulate, communicate, and implement administrative policies and procedures, adhering to relevant A*STAR policies and guidelines.
• Onboard new staff and students, including visiting scientists/professors.
• Plan and prioritize to cater to the different needs of SRTTs.

Requirements:

• Preferably possess a BSc or BA in a scientific discipline.
• Minimum 3-5 years of experience in research administration and operations preferred.
• Strong analytical and system thinking abilities, and good project management skills.
• Good communication and presentation skills (both written and oral).
• Ability to build relationship and work across different functions and departments.
• Proficiency in data analytics is a bonus.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Overview

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? The Senior Brand Manager identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for the region via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers (each handling a brand/category) will report to the Brand Director for the Category or Business Unit. You will work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the role

• Identify consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer researches to develop qualified brand concept, benefit and claims that addresses consumers’ unmet needs
• Communicate with local market partners, stakeholders and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of local consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.)
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• A college degree (Bachelor’s or Master’s is fine, preferably with some business focus)
• This is a junior level management role with 3-5 years of brand management, consulting or consumer journey design experience or similar required
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities

Job Description & Responsibilities:

• Maintenance of Quality Management System ensuring compliance to internal, and international standards and regulatory requirements for medical devices.
• Develop QMS documents in line with business activity of DxD Hub.
• Work with technical team to create quality document related to product design, development and manufacturing, including product test/validation protocols, change management in compliance to applicable regulatory requirements.
• Develop and evaluate medical device regulatory intelligence and maximize opportunities to expedite the registration process within S.E.A region, China and USA. Activities include obtaining and maintaining domestic and regional market access for our innovative products.
• Provide appropriate inputs to assist in defining regulatory strategies and timelines for regulatory submissions for the total product lifecycle for medical devices.
• Compile technical, clinical and production protocols and documentations necessary for new products dossier submission to S.E.A. region, China and USA. regulatory submissions. Liaise with technical team (locally and internationally) on technical information required to prepare submission dossiers. Manage preparation (developing submission content, management of document legalization, and creation of any other documents required for submissions) and maintenance of regulatory submissions and other premarket registrations to acquire appropriate commercial distribution clearances in accordance with regulatory strategic plan.
• Overall responsible for ensuring that medical device files are set up in compliance to regulatory requirement.
• Monitor and communicate new and changing medical device law, guidance regulations in a timely manner. Reviews process change recommendation and assists in implementing new procedures and documentation.
• Ensure that regulatory records are controlled and maintained.
• Train internal and external stakeholders on regulatory data management processes and platforms, regulatory matters and product registration.

Job Requirements:

• Master or Bachelor of Science/Engineering with strong background in biomedical, computer or engineering sciences.
• Possess 3 years or more of working experience in quality assurance and regulatory affairs in medical devices; thorough working knowledge of ISO 13485:2016.
• Good working knowledge in managing QMS in a medical device environment in compliance to ISO 13485:2016.
• Competent in quality assurance methodologies.
• Working knowledge in QA processes for design, development and manufacturing of IVD, SaMD and Integrated Medical Technologies.
• Demonstrated skills in risk management (ISO 14971).
• Knowledge of Health Sciences Authority requirement for IVD product submission.
• Knowledge in regulatory requirements for medical devices in ASEAN, USA and EU.
• Experience with product registration submission and evaluation.
• Experience with maintaining internal regulatory database.
• Experience with Dossier Creation.
• Ability to develop and implement plans for regulatory submission.
• Awareness of applicable workplace environment, health and safety regulations.
• Ability to network and build strategic partnership with good problem solving skills and communication skills.
• Possess leadership and agile mindset.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.