Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Devise social strategies, build a social media calendar, and manage content publishing across platforms.
• Design social campaigns by employing various marketing strategies.
• Work with content developers to generate social content that will facilitate communication.
• Seek, build, and maintain relationships with regional content creators, community leaders, and advocates.
• Provide informative feedback on community sentiment, concerns, and suggestions.
• Use a data-informed approach to improve critical metrics of the community.

What We Are Looking For:

• Bachelor's degree or equivalent.
• 3 years of experience in community, marketing, advertising, or a related role in the game industry.
• Strong written and verbal communication skills and familiarity with major social media channels.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Roles & Responsibilities

• To assist Director in the daily execution of work.

• To supervise and coordinate with contractors, vendors, and other stakeholders to ensure timely completion of renovation projects

• To work closely with other site operations staff to meet the project schedule.

• Ensure installation is carried out as per construction drawings.

• To monitor the progress and quality of work being performed by workers.

• Ensure that works are executed within an acceptable standard of workmanship.

• Attend the daily tool-box meeting and convey clear instruction accordingly.

• Understand and ensure compliance in project requirement and scope of work.

• Set daily/weekly/monthly objectives and communicate them to employees

• Organize workflow by assigning responsibilities and preparing schedules

• Oversee and coach employees

• Ensure the safe use of equipment and schedule regular maintenance

• Check production output according to specifications

• Identify issues in efficiency and suggest improvements

• Train new employees on how to safely use machinery and follow procedures

• Enforce strict safety guidelines and company standards

Requirement

• At least 3 Year(s) of working experience in the related field is required for this position.

• Experiences in renovation works will be advantageous.

• Highly proactive attitude, self-motivated, team player, strong problem-solving and communication skills.

* Proven experience as Supervisor or similar role

* Experience in using various types of manufacturing machinery and tools

* Organizational and leadership abilities

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Public Area Attendant

The Public Area Attendant is an integral part of the Housekeeping Team who is responsible for the cleanliness and attention to detail of the hotel, providing guests with an enjoyable experience.

What you will do

Ensures that public areas and employee restrooms/shower areas are impeccably clean and well-stocked, while diligently handling additional cleaning duties as assigned.

What you bring

• Previous experience in housekeeping or professional cleaning roles
• Highly diligent with a keen eye for detail
• Strong interpersonal skills
• Previous experience within Four Seasons (or a top luxury group) will be an advantage

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends and holidays.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

1. Programme Ownership:
   • Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
   • Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.
2. Project Management:
   • Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
   • Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
   • Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
   • Working with other project managers in the programme to coordinate execution and reporting.
   • Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
   • Prioritize and allocate resources efficiently to meet programme objectives
3. Stakeholder Management:
   • Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
   • Effectively communicate project updates, milestones, and potential challenges to stakeholders.
4. Conflict Management:
   • Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
   • Navigate challenges tactfully while keeping the focus on programme objectives.
5. Strategic Partnering and Business Development:
   • Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
   • Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• Bachelor or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Location: Multiple Locations

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

We're looking for a passionate Restaurant Manager to lead our team and oversee all aspects of our Outlet Operations. You'll be instrumental in delivering a top-notch menu and inspiring our staff to provide exceptional customer service. As a Restaurant Manager, you'll be responsible for maintaining the Outlet's revenue, profitability, and quality standards.

To succeed in this role, you'll need experience managing both front- and back-of-house operations. You should be skilled at handling the dining area, interacting with guests, supervising food prep, and meeting safety standards.

Key Responsibilities

1. Oversee the entire outlet to ensure smooth operations.

2. Provide courteous and efficient food & beverage services to guests, working closely with the team to maintain excellent service standards.

3. Manage customer feedback and take action to improve service quality and food standards.

4. Maintain the cleanliness and ambience of the store for customer comfort. Ensure proper product display and workstation cleanliness and recommend repairs and maintenance.

5. Drive sales and optimise profits by reviewing weekly payroll and profit/loss reports, controlling food costs, and minimising wastage.

6. Build and train the operational team, including hiring, orientation, and ongoing development. Maintain high morale and team spirit within the outlet. Review employee performance regularly.

7. Manage inventory by overseeing ordering, purchasing, and organisation. Ensure par stock inventory plans are in place to prevent out-of-stock situations.

8. Handle administrative tasks such as banking daily sales revenue, petty cash reimbursements, and submitting various reports on time.

9. Perform any other duties the Area Manager and/or management assign.

Requirements and Qualifications

• Minimum Diploma in hospitality, Business, or related fields.

• At least 5 years of related experience in casual dining or relevant experience in a similar concept.

• Experience with POS System - CG Infinity is an added advantage.

• Able to start working immediately is a plus.

Personality and Competencies/Skills

· Successfully led service teams to excel and provide outstanding customer experiences.

· Committed to delivering exceptional service, leaving a positive impression in every interaction.

· Self-motivated and eager to learn, continuously seeking growth opportunities.

· Passionate about people and food, creating memorable dining experiences.

· Bring enthusiasm and energy to foster a supportive team environment for success.

HOW TO APPLY:

If you enjoy the hospitality and lifestyle scene, are immersed in it, believe in it, and want to work to improve it – in short, you are here for the long run! If this is what you have been on the search for, hit that apply button, and we would love to meet with you for an in-person interview!

We will only be contacting applicants who have been shortlisted - thank you for applying!

Job Title: Contract Manager, Agreement Management

Wärtsilä leads the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions. We are constantly looking out for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to come onboard?

About the Position:
This is a permanent opportunity, and preferred location for this position is Singapore.

What will you be doing:

As Contract Manager, Agreement Management, your work will focus on these responsibilities:

· Execute long term service contracts according to what is agreed with the customer, Wartsila’s procedures and general management practices in a safe and profitable way.

• Communicate actively with the customer and ensure timely resolution of issues.
• Lead the collaboration with internal stakeholder to deliver what we are responsible for under the contract. Ensure consistent high-quality work from all stakeholders involved in the execution.
• Identify the contract risks and implement appropriate mitigating actions. Communicate internally, when required on actions you will take on important issues and if additional risks are identified.
• Utilize IM tools, primarily Estimo, Salesforce and QlikView for financial planning and reporting. Implement new ways of working to improve the how we manage contracts and deliver on our commitments. Ensure the customer meets their obligations.
• Prepare financial plans, forecasts and targets and monitor the KPI for each contract. Optimize assets such as inventories tied to the contract.
• Elicit customer feedback and prioritizes actions that will increase customer satisfaction.
• Create sales leads and upselling opportunities for the vessels under contract.
• Be an active member of the Capture Team to support agreement sales by ensuring accurate costing and risk identification at key stages of the sales process.
• Mobilization new contracts and demobilize contract when they expire.

To be successful in this role, we expect you to have:

• Diploma or degree in engineering or in other related disciplines.
• Good understanding of contracts, financial principles, and a strong business acumen.
• structured and have a well-planned way of working with a focused and can-do attitude.
• Good co-operation, teamwork, communication, and IT skills
• Fluent in written and spoken English.
• 5 years working experience in the marine and offshore industry.
• Good practical knowledge and understanding of marine engines and propulsion systems are a plus.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Location: Multiple Locations

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

Join our growing team as an Assistant Manager! We're looking for passionate individuals ready to embark on an inspiring journey in the hospitality industry. As an Assistant Manager, you'll assist the Restaurant Manager and play a pivotal role in Delifrance Singapore's success. Your responsibilities will include ordering kitchen supplies and overseeing staff performance. To excel in this role, you must have a deep understanding of outlet operations and a keen eye for exceptional customer service. You will play a pivotal role in providing exceptional food, beverages, and services to our guests.

Key Responsibilities

1. Managing the opening and closing procedures of the outlet to ensure efficient operations.

2. Assist in food preparation and oversee daily operations in the back kitchen.

3. Facilitate new team members' onboarding, ensuring they're equipped for success from day one by providing ongoing support and guidance.

4. Managing team member's schedules, checking of timesheets accurately and promptly.

5. Handling customer inquiries and complaints with professionalism and efficiency.

6. Procuring necessary supplies such as ingredients, utensils, and equipment.

7. Maintaining records of outlet expense transactions and balancing cash registers.

8. Other duties assigned by the Restaurant Manager.

Requirements and Qualifications

• Minimum Diploma in hospitality, Business, or related fields.

• At least 2 years of related experience in casual dining or relevant experience in a similar concept.

• Experience with POS System - CG Infinity is an added advantage.

• Able to start working immediately is a plus.

Personality and Competencies/Skills

· Successfully led service teams to excel and provide outstanding customer experiences.

· Committed to delivering exceptional service, leaving a positive impression in every interaction.

· Self-motivated and eager to learn, continuously seeking growth opportunities.

· Passionate about people and food, creating memorable dining experiences.

· Brings enthusiasm and energy to foster a supportive team environment for success.

HOW TO APPLY:

If you enjoy the hospitality and lifestyle scene, are immersed in it, believe in it, and want to work to improve it – in short, you are here for the long run! If this is what you have been on the search for, hit that apply button, and we would love to meet with you for an in-person interview!

We will only be contacting applicants who have been shortlisted - thank you for applying!

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Revenue Recognition via SAP

• To manage the end-to-end process of revenue recognition via SAP platform
• This includes identifying contracts, identifying performance obligations, check revenue share due to external stakeholders, and input/check costs allocation.
• To pick out and resolve billing/credit note issues that arises to ensure revenue recognition can be conducted on a timely basis.

Reports Generation

• Generate monthly and yearly revenue reports after monthly/yearly closing.
• Manage invoicing and payment process including generating reports and reporting revenue share to external stakeholders.
• Data-churning for revenue analysis.

• A Diploma / Degree in degree in Business Administration/Finance or a relevant discipline.
• At least 5 years of related experience in Operations and Finance.
• Previous experience in SAP an added advantage.

Summary

Reporting to Head of Tax (Asia Pacific), you will be providing senior level support and expert tax advisory to Asia Pacific (APAC) senior management for business support, M&A, tax technical and compliance matters as required.

As the APAC Tax manager, you will be collaborating closely with tax and finance teams primarily in APAC and also contribute in other jurisdictions with the Group’s Headquarters tax department. The incumbent is expected to lead discussions and bring issues to resolution.

Responsibilities

• Provide expert technical advice in support of APAC tax leadership
• Advise APAC business leadership as the subject matter expert on all taxation matters
• Provide tax advisory guidance and counsel to group shipping carrier organizations in APAC
• Lead in tax projects and/or lead for tax in cross functional projects
• Perform tax impact analysis in support of new business transactions
• Monitor tax provisions and interlock with internal teams to ensure consistency
• Provide tax audit and/or tax query support as required
• Support tax compliance processes as required
• Research and analyse tax law developments that may affect the Group
• Independently manage external tax consultants

Requirements

• Minimum 8 years’ experience in a corporate tax environment in an MNC with/or Big 4 Accounting firm experience
• Bachelor’s degree in Accounting, Law or Economics from a recognized institution with at least 1 additional recognized tax accreditation or advanced degree in taxation
• Strong technical knowledge and abilities in Singapore Income Tax and cross border International Tax in shipping carriers/shipping is a huge plus
• High attention to detail and proficient in Microsoft Excel
• Ability to work under pressure and ambiguity and solve complex issues
• Strong team player with the ability to lead in projects
• Pro-active, solution-driven and a problem-solver
• Analytical mindset, with good written and spoken English communication skills

**This role is opened for local employment only.

**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

• Managing the planning and design stages of construction projects.

• Contributing technical expertise to project drawings and designs.

• Performing cost calculations and preparing financial projections.

• Liaising between contractors, subcontractors, vendors, and suppliers.

• Overseeing construction engineering processes.

• Performing regular tests on materials and procedures to ensure compliance with industry regulations.

• Ensuring that the construction project is completed on time and within budget.

• Documenting processes and keeping detailed construction logs.

• Presenting construction project progress updates to clients and senior managers.

JOB DESCRIPTION

Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.

ADDITIONAL JOB DESCRIPTION

Google Play serves billions of Android users with apps and games that are innovative, useful, and entertaining. As a Strategic Partner Development Manager for Google Play Games, you will cultivate and grow partnerships with top games developers in Southeast Asia, India, Australia, and New Zealand with a focus on helping them build successful businesses using the Android platform and Google Play. You will lead Google Play’s effort to acquire, drive, and build a pipeline of amazing games, identify emerging opportunities and challenges, help shape strategy, and drive solid business outcomes for our partners and Google.

Qualifications

JOB RESPONSIBILITIES

• Own and lead partnership strategy and relationship management with key game developers in Southeast Asia, India, Australia, and New Zealand.
• Identify emerging opportunities, market developments, and challenges in the gaming ecosystem and develop strategic recommendations and plans.
• Develop and execute plans to accelerate the local games ecosystem focusing on building exceptional game experience and quality, platform innovation, and partners' business successes.
• Provide consultations to key partners' game business based on analysis of partner metrics, performance, best practices, and strategic priorities.
• Provide actionable insights to shape product and commercial big bets, and drive impactful collaboration with cross-functional teams to grow the Google Play ecosystem.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 11 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
• Experience working with C-level executives and cross-functionally across all levels of management.
• Experience managing agreements or partnerships.

PREFERRED QUALIFICATIONS

• Experience in leading successful and strategic partnerships with mobile games/apps developers.
• Experience leading and executing successful initiatives with cross-functional teams (e.g., product management, legal, finance, marketing), influence senior stakeholders, and lead internal/external communications and discussions.
• Experience with the broader gaming industry in Asia Pacific and Oceania, including Australia and New Zealand.
• Ability to negotiate and structure contracts, including complex first of kind deals, interpret legal documents, and work with legal to sign and close agreements.

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Devise social strategies, build a social media calendar, and manage content publishing across platforms.
• Design social campaigns by employing various marketing strategies.
• Work with content developers to generate social content that will facilitate communication.
• Seek, build, and maintain relationships with regional content creators, community leaders, and advocates.
• Provide informative feedback on community sentiment, concerns, and suggestions.
• Use a data-informed approach to improve critical metrics of the community.

What We Are Looking For:

• Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline)
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Strong data skills
• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders
• Experience developing and launching products
• Experience leading global product vision, go-to-market strategy and design discussions
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Do you want to drive the company/category/market top line and bottom-line growth with strong business insight and stewardship? We grow our Finance talent with diverse experiences through different assignments across categories and countries to develop skill sets of a holistic Finance Manager!

You will be accountable for management reporting and financial analysis for a regional portfolio. You will provide explanation of variances and key performance drivers, coordinate the consolidation of results across APAC for reporting purposes and monthly and quarterly business review presentations. You will participate in forecasting processes, and support in planning and implementing new business initiatives. You will craft and provide insightful analysis to support business unit leaders in identifying commercial and financial improvement opportunities.

Your Team

This role works closely with the Finance / HR leader on budgeting and financial planning.

Responsibilities of the role

• Recommends actions by analyzing and interpreting data and making comparative analyses, studying proposed changes in methods and materials.
• Improves financial status by analyzing results; supervising variances; identifying trends; recommending actions to management.
• Conduct financial analysis to influence business decisions & strategies to drive long-term value creation
• Championing productivity via cost analysis process by recommending actions to address optimization opportunities
• Reconciles transactions by comparing and correcting data to ensure accurate accounting and financial reporting
• Increases efficiency by developing or implementing automated solutions & processes
• Experience in consumer goods industry and/or eCommerce/digital would be beneficial

How success looks like

• Seen as the trusted advisor to evaluate business issues, anticipant questions and demonstrate excellent analytical skills to optimize investment or handle risk
• Ability to integrate the organization strategy and brand priorities to recommend solutions to identify and deliver business growth opportunities

Qualifications

• A Bachelor’s degree in Accounting or Finance - CPA/MBA preferred
• 0-2 years of proven track record in managing high volume P&L budget across a matrix organisation with high level of agility; entry level candidates with a university degree in the relevant field can be considered
• Detailed understanding of Generally Accepted Accounting Principles (GAAP). Knowledge of Statutory accounting principles
• Ability to multi-task and work in an exciting fast paced environment
• Maturity, integrity, and high level of discretion are required
• Independent worker and analytical problem solver with an ability to conduct research, data analysis and resolve sophisticated problems
• Strong presence with the ability to interact with Senior Leadership
• Financial modeling expertise a plus
• Experience in consumer goods industry and/or eCommerce/digital would be beneficial

JOB DESCRIPTION:

• Responsible for day-to-day business data management and regular business report preparations, which includes SAP material master maintenance, data integrity checking and statistics.
• Daily monitoring of basic system health and to flag out any inconsistency in API/System functions when found/reported.
• Daily monitoring of system backend jobs and ensure transactional data are interfacing in healthy state with external/internal system.
• To support Business Analytics, extracting and reorganizing original data, dealing with data related issues with other departments.
• Responsible for data preparation, data mining, to create/identify opportunities through analytics, to optimize business objectives.
• Communicate findings and insights to relevant stakeholders in order to assist Manager in making data-driven decisions in KPI assessments.
• Drive continuous improvements /optimization of campaign performance tracking report with business while complying to A*STAR policies.

REQUIREMENTS:

• Bachelor's Degree or Diploma (with at least 5 years or more relevant experience), preferably Business Analytics, Information systems or Computer Science.
• Strong analytical skills, with experience solving problems using data and providing practical business insights.
• Self-Starter with a strong sense of urgency.
• Aptitude to challenge the status quo, think outside the box, and question what has been done.
• Comfortable with dealing with sets of data points from different sources.
• Qualities of matured thinking, dependable and requires minimum supervision.
• Excellent communication skills (oral and written).

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

1. Programme Ownership:
   • Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
   • Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.
2. Project Management:
   • Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
   • Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
   • Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
   • Working with other project managers in the programme to coordinate execution and reporting.
   • Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
   • Prioritize and allocate resources efficiently to meet programme objectives
3. Stakeholder Management:
   • Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
   • Effectively communicate project updates, milestones, and potential challenges to stakeholders.
4. Conflict Management:
   • Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
   • Navigate challenges tactfully while keeping the focus on programme objectives.
5. Strategic Partnering and Business Development:
   • Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
   • Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• PhD or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

1. Programme Ownership:
   • Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
   • Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.
2. Project Management:
   • Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
   • Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
   • Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
   • Working with other project managers in the programme to coordinate execution and reporting.
   • Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
   • Prioritize and allocate resources efficiently to meet programme objectives
3. Stakeholder Management:
   • Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
   • Effectively communicate project updates, milestones, and potential challenges to stakeholders.
4. Conflict Management:
   • Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
   • Navigate challenges tactfully while keeping the focus on programme objectives.
5. Strategic Partnering and Business Development:
   • Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
   • Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• PhD or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field with at least 5 years of relevant experience.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Managing the planning and design stages of construction projects.

• Contributing technical expertise to project drawings and designs.

• Performing cost calculations and preparing financial projections.

• Liaising between contractors, subcontractors, vendors, and suppliers.

• Overseeing construction engineering processes.

• Performing regular tests on materials and procedures to ensure compliance with industry regulations.

• Ensuring that the construction project is completed on time and within budget.

• Documenting processes and keeping detailed construction logs.

• Presenting construction project progress updates to clients and senior managers.

• Managing the planning and design stages of construction projects.

• Contributing technical expertise to project drawings and designs.

• Performing cost calculations and preparing financial projections.

• Liaising between contractors, subcontractors, vendors, and suppliers.

• Overseeing construction engineering processes.

• Performing regular tests on materials and procedures to ensure compliance with industry regulations.

• Ensuring that the construction project is completed on time and within budget.

• Documenting processes and keeping detailed construction logs.

• Presenting construction project progress updates to clients and senior managers.

We are seeking a highly skilled and experienced Resident Manager to join our dynamic team. The ideal candidate will oversee all aspects of our projects and ensuring that they are completed on time, within budget, and to the highest quality standards. He will coordinate with the various stakeholders, manage resources, and to lead the various projects to successful completion. This position reports to the Facilities and Projects Senior Manager and will be on a 2 year contract basis.

Key Responsibilities:

· Oversee on-site construction activities from start to completion, including resource scheduling, management and coordination.

· Ensure compliance with safety regulations and company policies, promoting a culture of safety among all site personnel.

· Review and check through contractors’ submissions including but not limited to Risk Assessments, Method statements, materials, As-Built Drawings etc.

· Manage project schedules and budgets, monitoring progress and addressing any issues that may arise to ensure timely completion.

· Coordinate with all relevant stakeholders to resolve technical issues and ensure project specifications are met.

· Conduct regular project meetings and site inspections to assess work quality, safety practices, and adherence to project plans.

· Communicate effectively with clients, subcontractors, and suppliers to provide project updates and address any concerns or issues.

· Manage and motivate site personnel, providing guidance and support to ensure optimal performance and productivity.

· Prepare and maintain accurate project documentation, including daily reports, progress photographs, and site records.

Requirements:

· At least a Bachelor’s degree in Civil/Structural Engineering or equivalent.

· Minimum of 5 years of experience in civil/construction/MEP management.

· Proven experience in construction management, with a focus on site supervision and coordination.

· Proficient in using Autocad and ability to update and interpret drawings.

· Strong leadership abilities to effectively manage and motivate site teams.

· Excellent communication and interpersonal skills with strong conflict management skills to build positive relationships with stakeholders.

· Strong knowledge and understanding of construction and M&E techniques, Singapore standards and code of practice, and safety standards.

· Attend site meetings, inspections and testing and commissioning.

· Ability to work independently and as a team.

· Relevant certifications or licenses, such as the Workplace Safety and Health Officer (WSHO) certification, are a plus.

· Prior experience in the hospitality industry will be an advantage.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Identify opportunities for new products or improvements in existing offerings.
• Coordinate with internal teams, regional teams and external partners to develop, launch and refine products.
• Gather feedback from startups and stakeholders to iterate on product features and functionalities.
• Analyse market trends and competitor products to stay ahead of the curve.
• Define and monitor key performance indicators to assess product success and areas of improvement.

Qualifications

• Degree holder with 6 years of product management experience, ideally within the tech or startup environment.
• Demonstrated success in launching and managing products in the regional market.
• Strong understanding of the startup ecosystem and its challenges.
• Ability to work cross-functionally and drive product vision to execution.
• Exceptional leadership, organizational, and communication skills.
• Passionate about entrepreneurship
• Proven self-starter, able to work in a fast paced environment
• Demonstrated consistent attention to detail, critical-thinker and problem-solver

RESPONSIBILITIES & TASK:

Manage and communicate Internal Communication in the area but not limited to:

• Internal Articles - Responsible for writing of article
• Intranet - Updating sharepoint on latest news and announcements
• Internal Events - Manage and facilitate both internal and external marketing communication events such as Kick-off, quarterly communication meetings and special cross-regional workshops
• Executive Messaging - drafting and edit of executive communications messages
• Develop campaign assets such as brochures, videos, newsletters and private events for subsidiaries in Asia Pacific
  Brand and Marketing Communications – Responsible to develop marketing strategy such as MRP (mid-range plan) and 1YP (1 year plan) with an effective budget control

Media and Public Relations

• Identifies brand and communication opportunities to profile Fujifilm brand in regionally especially in Singapore
• Build strong relationships with media, analysts, industry influencers and other external stakeholders
• Organise media interviews for top management either with/without support of PR agency
• Organize innovative storytelling across multiple products, solutions and services and manage multiple projects at the same time
• Development and Dissemination of Press Release - Localise and write press releases, collate, and prepare media list for dissemination, develop e-mail pitches for the media list, liaise with department PICs for dissemination, news wire dissemination and reporting on PR coverages
• Lead and manage media and public relations initiatives such media interviews, editorials, new product, new territory launch.
• Media Monitoring and Management
• Regular search on keywords and recent press release dissemination to find out if there have been any coverage or other relevant news for FBAP and FBSG.
• Media Coverage Reporting
• Report to Headquarters or related subsidiaries monthly coverage
• Media Relations & Public Relations Agency Management
• Work closely with Meltwater for quarterly social listening reports, vendors for ad-hoc PR activations and to build and maintain subsidiary media contacts.
• Responsible for crisis management in the area internal and external

Brand and Communications

• Manage FB and subsidiaries and govern Brand and Corporate Identity or brand consistency in Asia Pacific
• Plan and execute social media strategy and manage platforms in Facebook LinkedIn Initiatives through amplification of PR stories
• Develop social media posts and assets, which includes all creatives ( images, videos etc)
• Manage social calendar
• Work with various stakeholder to create or develop posts
• Manage and review design requests such as marketing collaterals.
• Line of Business support – Support consists of developing marketing assets, provide advisory, review brands and communications proposals, initiatives, plan and execute customer events etc

REQUIREMENTS:

• More than 10 years’ experience in regional brand and marketing communication
• University graduate with Mass Communication/Marketing degree
• Hands-on creative campaign/promotion execution skills
• Good written communication skills combined with the ability to competently liaise at all levels inside and outside the organization
• Good mediation and issues management skills to ensure all levels of marketing communicate, share information and cross promote wherever appropriate as opportunities arise
• Must be numerate with adequate analytical/spreadsheet skills to allow for budget tracking and reporting
• This is a hands on position, requiring the incumbent to undertake a variety of activities from conception to implementation.
• The ideal person would be adaptable to change and able to act on their own initiative
• Highly self-motivated, self-starter, well organized with good attention to detail
• Strong understanding of brand development, image protection, media placement and the importance of budgetary control to provide ‘best value’ returns.
• Previous regional exposure will be an added advantage.

Responsibilities

• Check, upload menu to all delivery channel. Liaise with delivery partner regards ordering.
• Greet each guest promptly, courteously with eye contact, smile and good body posture. Hands-on in providing an effective, efficient and personalized service to our customers.
• Supporting restaurant management in overseeing daily operations, manage staff schedule, works role, responsibility and supervise every kitchen and dining room activity to ensure customer satisfaction always.
• Conduct training and educate new staff on restaurant operations. Check and update menu to deliver channels if any changes liaise with delivery partner regards ordering.
• Assist in the hiring and training of new employees as well as the continuous training of existing staff. Review staff performance record and provide training to help improve staff performance, when necessary.
• Manage social channel and marketing.
• Manage other supervisor role given by superior.
• Ensure service excellent is maintained at all times and investigate the cause of customer complaints/feedback and take remedial actions Manage social channel and marketing.
• To ensure all stock is available at all times and to order with the relevant department when necessary. Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
• Key orders in the Point-of-Sale (POS) system efficiently.
• Take bookings for buffet catering/dining-in or from customers in person, over the phone, or online, record them and assign tables by their requests and the suggestions of the automated system.
• Maintain a high ratio of return customers through great service.
• Review the progress and success of restaurant, making adjustments or pitching ideas for the restaurant as necessary.
• Collaborating with sales, marketing, advertising menu by planning promotional marketing campaigns.
• Assisting with the design, negotiation and placement of billboards, social media ads and email blasts.

Requirement

Leadership skills

Written and verbal communication skills

Problem-solving skills

Negotiation skills

Patience, compassion and empathy

A passion for customer satisfaction

Time management skills

Readiness to learn

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

RESPONSIBILITIES & TASKS:

Process optimization:

• Develop and implement a comprehensive strategy to drive standardization of Order to Cash processes across different departments and regions in conjunction with regional ERP system upgrade.
• Develop and maintain process documentation, including standard operating procedures (SOPs), process flowcharts, and training materials.
• Conduct regular process audits to assess compliance with standardized procedures and identify opportunities for optimization.
• Conduct training and workshop with OpCo operation managers and BPO team members to share best practices and knowledge of O2C process improvement initiatives.

Team leadership:

• Be the subject matter expert in all O2C process areas and able to communicate expectation confidently and clearly with OpCo CFOs, operational managers, business process outsourcing management and service delivery team.
• Lead cross-functional teams in implementing process changes and ensure successful adoption of new processes.
• Lead process mapping and documentation efforts to ensure clear understanding and alignment among teams.

Cross functional collaboration:

• Collaborate with OpCos and key stakeholders to understand current processes, identify areas for improvement, and establish standardized Order to Cash processes across the region.
• Collaborate with Information Technology team to develop standardized system processes through ERP upgrade project and change request management for regional system. Collaborate with IT teams to leverage technology solutions for process automation and optimization.
• Collaborate with OpCos, Sales, Finance, Customer Service, and other relevant departments to ensure seamless integration and communication within the O2C process.
• Collaborate with business process outsourcing vendor to standardize and improve end to end Order to Cash processes and manage escalation from OpCos pertaining to service delivery quality.

Performance metrics:

• Develop strategy and plan to improve process performance KPI and measure effectiveness of O2C standardization efforts and drive continuous improvement across the region.
• Analyse and monitor process performance metrics across OpCos to provide drive data driven insight to help management’s decision making for O2C process improvement.
• Perform problem solving and root cause analysis to resolve OpCo’s operational challenges and provide recommendation of counter measures for order management, billing, and cash collection process.
• Manage communication to all stakeholders on process performance improvement progress and update to management and key stakeholders.

Compliance and Risk Management:

• Ensure compliance with regulatory requirements and company policies, while identifying and mitigating potential risks in the O2C process.
• Work closely with OpCos, Finance team and other relevant departments to establish policies for process compliance management.
• Manage end to end change management process to implement and drive adoption of policies and work with OpCo’s operation managers to audit process compliance and implement counter measures.

Technology Integration:

• Drive implementation of Order to Cash system processes for standardisation and improvement through innovation by adopting new technology to support automation and improve overall process efficiency.
• Drive digital transformation in the organization by through implementation of technology for process automation to reduce operational cost and productivity improvement.
• Support business transformation initiatives within Finance department and help OpCos to implement automation solution by utilizing Power Platform.
• Work closely with ICT to ensure security compliance of cloud solution adoption and review proposed solution implemented by OpCos to mitigate security risk.
• Stay updated on industry best practices and emerging trends in business process standardization to drive innovation and efficiency.

Customer Satisfaction:

• Focus on enhancing customer satisfaction by ensuring timely and accurate order fulfilment, billing, and collection processes

Reporting and Analysis:

• Utilize business intelligent tool to drive data driven decision making and provide insights into O2C process performance across OpCos.
• Communicate timely update of process standardization and improvement project status to management and key stakeholders and contribute to strategic decision-making at the executive level.
• Oversee all aspects of performance metrics management for order to cash processes.
• Communicate response timely and effectively to enquiry from OpCo CFOs, operational managers, BPO service delivery team and other stakeholders within the organization.

REQUIREMENTS

• Min 10 years working experience in business process management, standardization, and change implementation in a regional or multi-site environment.
• Have good understanding of Order to Cash and Contract to Bill processes.
• Strong knowledge of finance, billing and accounting is required. Knowledge of leasing business is a plus
• Have experience in implementing ERP system Finance module such as Oracle
• Strong knowledge of process improvement methodologies such as Lean Six Sigma. Certification in Lean Six Sigma or other relevant certifications is a plus.
• Excellent project management skills with the ability to lead cross-functional teams and drive results. Certification in Scrum Agile is a plus.
• Excellent analytical and problem-solving abilities.
• Experience in process mapping and business process reengineering is required.
• Experience in digital transformation process management.
• Experience in developing and delivering training programs.
• Have knowledge and experience in implementing process automation using Power Platform (Power BI, Power Automate, Power Apps, Power Virtual Agent) is plus
• Have knowledge and experience in process performance analytic using tool such as Power BI
• Effective communication and interpersonal skills to collaborate with stakeholders at all levels and ability to work in multicultural workplace
• Experience in managing stakeholder expectation with good influencing & negotiating skills