PURPOSE OF THE JOB

The purpose of the Manager Sales & Customer Support is both:

- to implement sales strategies to grow/develop PBE revenues from his geographical area and

- to manage the customer support team assigned to his geographical area.

OVERALL OBJECTIVES

The Manager Sales & Customer Support is part of the Engineering & Maintenance division of Air France and reports to the General Manager “Power By Event” activity based in Paris. He is responsible for all the commercial activities & business development efforts in his assigned geographical zone.

The Manager Sales & Customer Support will have direct hierarchical management of the other customer support team of his region.

In order to succeed, the Manager Sales & Customer Support should:

1. Perform market research & have the correct network on market to participate in the sale forecast

2. Build and maintain strong relationship with customers (airlines, MRO, lessors)

3. Reach the allocated local sales targets with respect to turnover per product

4. Provide reliable & accurate feedback of his sales results

5. Secure the launching of new customer contracts

6. Monitor the activity and performance of our Business Unit in regard to our contractual obligations

7. Contribute to maximize revenue from already existing contracts

8. Measure the customer satisfaction and takes all necessary actions to improve it

9. Mentor & train junior Sales & Customer Support Manager

10. Act as Deputy to the General Manager by taking responsibility & decisions on certain topics

11. Lead & Manage hierarchically the customer support team of this zone

12. Be Responsible for all trade compliance and export control conformity in this zone

KEY RESULTS AREA

1. Perform market research & have the correct network on market to participate in the sale forecast

- Participates in budget drawing up sharing his experience and knowledge of his portfolio.

- Participates in developing and implementing a Sales action plan, in some cases to be shared with the GEMCO

- Makes and updates the ranking of his allocated prospects and customers

- Provides reporting to the GEMCO for turnover achievement and sales perspectives

2. Build and maintain strong relationship with customers (airlines, MRO, lessors)

- Maps his/her portfolio (geographical area) by identifying and characterizing all entities (airlines, freighters, lessors…)

- Build trustful and robust relationships with prospects and turn them into loyal customers

- Regularly visit his/her customer to stay close and be able to anticipate their needs

- Provide unsolicited offers and answer in time to the customers RFPs

- Involve the AFI management when required

3. Reach the allocated local sales targets with respect to turnover per product

- Is responsible for the financial turnover results of his portfolio

- Develops new opportunities and converts these into new leads and organizes and coordinates the offer review when necessary

- Drives the negotiations with the customer and provides with a business analysis of the lead at the end of the negotiation (including risk analysis)

4. Provide reliable & accurate feedback of his sales results

- Ensures management is informed on a regular basis on all matters related to his/her portfolio

- Issue reporting & KPI to the management on revenues & profit margin of his/her portfolio

- Contributes positively to the communication and coordination with the GEMCO

- Reports on his activities including trip reports after each customer visit, meeting, MRO, or social event.

- Fills in and updates the internal database with customer intelligence & info

5. Secure the launching of new customer contracts

- Defines with the customer all particular conditions and procedures to implement the contract.

- Launches the implementation of the contract with all relevant actors in the operational units

- Performs first configuration of the contract within the IT systems (ASTRE, Descartes, SAP) and secures its updates for the contracts of her/his responsibility

6. Monitor the activity and performance of our Business Unit in regards to our contractual obligations

- Measures performance due to his/her customers (KPI)

- Ensures that action plans are taken by operational Business units to reach contractual commitments

- Secures reliable coordination and communication with the Operational Customer Expert (CSE)

- Ensures the measurement of the financial performance of the contract leads the operational units in reducing

the costs linked with the contract and is responsible to secure and/or improve the financial margin of the contract.

- Drives regular “Performance Review” meetings with the customer about the service provided

7. Contribute to maximize revenue from already existing contracts

- Secures that additional and/or excluded services are invoiced and paid accordingly

- Solves invoices disputes with the customer

- Manage directly operational deals for high value or large scope (thresholds TBD)

- Follow the deal operationally (quotation, delivery, invoice, IT update…)

- Negotiate conditions (availability, pricing …) with the Product if necessary

- Contributes to the debt reduction

- Supports the transfer of customers from PBE to PBH, when deemed relevant by the Head of Customer Services: facilitates contacts, provides analyses of customer needs, favors sales speech, and facilitates contract negotiation.

8. Measure the customer satisfaction and takes all necessary actions to improve it

- Presents the customer satisfaction questionnaire to the customers (at least once a year for significant customers), collecting the answers and filling in the related database

- Participates in analyzing and synthesizing regularly the Business Unit satisfaction results for regular reporting in the BU Management meeting and to the Marketing department

- Participates in defining the action plan to improve the customer satisfaction

9. Mentor & train junior Sales & Customer Support Manager

- Mentor & guide younger CSM to learn and progress by sharing his experience

- Leads “lesson learned” sessions and provides debriefing to all the teams, support the whole team continuous improvement

- Gathers the team around the company’s targets and is able to create a positive and efficient team spirit

- Solves any conflicts in the team and create a trusty atmosphere

10. Act as Deputy to the General Manager by taking responsibility & decisions on certain topics

- Cooperation: Go beyond his scope and take the lead on some transversal topics in the benefit of the department

- Leadership: Knows how to convince external shareholders and management to take support our priorities.

- Performance: Get highly involved in helping the department to reach our revenue targets and budget reduction

- Transformation: Always challenge existing process and proactively work to simplify and share good practices

11. Lead & Manage hierarchically the customer support team of this zone

- Be Responsible for all commercial activities & business development efforts in his zone

- Define the commercial strategy for the team to achieve the assigned sale targets

- Hire, Manage, coach, Assess the team members performance to help them for their professional development

- Help the team to become autonomous and to take initiative. Gives clear prioritizes to the team and make sure everybody works in the same direction.

- Follow the workload vs available resources for his team and propose corrective actions when needed

- Solve any disputes, conflict that may occur in the team and make sure the team delivers

12. Be Responsible for all trade compliance and export control conformity in this zone

- As team manager, the Senior Sales & Customer support is responsible for all trade compliance requirements in his zone

- Perform screening and approves every new customer on his zone

- Raise awareness about trade compliance and export control requirements through his team

MAIN INTERFACES

External

• Customers & Prospects (airlines, lessors, MRO, etc.)

• Industrial partners (Airbus, Boeing, OEMs…)

Internal

• Account Sales Managers

• AFI KLM E&M Marketing &communication department

• Legal, Finance and Procurement

• Logistic Centers

• Shop Managers

• Customer Pricing Officers

• Customer Support Experts

• Customer Quotation Officers

REQUIRED KNOWLEDGE

• At least 10years of Component Products knowledge

• Commercial experience in selling component repairs, loans & exchanges

• Very good knowledge of Air France Industries environment & network

• Fluent in French as regular interactions with (French) management and (French) partner Sabena Technics

• Experience in multi-cultural team management

• Political sensitivity

COMPETENCIES

• Customer Focus

• Cross cultural awareness

• Excellence

• Team player

• Curiosity & Autonomy

• Excellent communication skills

• Problem solving minded

Base Location: Seletar, Singapore
Company Website: https://www.wingsoverasia.com/

Established in 2009, WingsOverAsia Pte Ltd (WOA) is Asia’s first integrated private aviation service provider. Our business segments include Business Jet FBO (Singapore), Multi-brand Aircraft Sales, Flight Training, Aircraft Management & care, Hospitality and Lifestyle Services

The HR Manager plays a pivotal role in managing and implementing human resources policies, programs, and practices within the organization. They are responsible for overseeing various HR functions to ensure compliance with employment laws, fostering a positive workplace culture, and supporting the organization's strategic objectives

Responsibilities:

1. HR Policy Development and Compliance:

a. Develop, implement, and update HR policies and procedures.

b. Ensure compliance with all employment rules & regulations.

2. Employee Relations:

a. Address employee concerns and grievances, providing guidance and resolution.

b. Promote a positive work environment and manage conflict resolution when necessary.

c. Monitor workplace metrics and provide feedback for continuous improvement

d. Conduct investigations into workplace issues and recommend appropriate action.

3. Performance Management:

a. Administer performance appraisal processes.

b. Assist managers in setting performance goals and providing feedback.

c. Develop and implement employee development and training programs.

4. Recruitment and Staffing:

a. Manage the full recruitment life cycle, from job posting to onboarding.

b. Develop and maintain effective recruitment strategies to attract top talent.

c. Interview and assess candidates to ensure a fit with the organization's culture and requirements.

d. Ensure proper orientation and training for new employees.

5. Training and Development:

a. Identify training needs and coordinate employee development programs.

b. Foster a culture of continuous learning and growth.

6. Compensation and Benefits:

a. Administer compensation and benefits programs.

b. Oversee the annual salary review process and manage benefits enrollment.

7. HR, Benefits and Payroll Administration:

a. Maintain accurate and up-to-date HR records, including employee files.

b. Prepare and analyze HR reports for management review.

c. Manage HR-related documentation, such as contracts, agreements, and policies.

d. Administer employee benefit programs, such as health insurance.

e. Provide guidance to employees regarding benefits and options.

f. Prepare and process monthly payroll including those for claims, OT, and other misc payments

Requirements:

· Bachelor's degree in Human Resources, Business Administration, or related field

· A minimum of five(5) years of HR management experience.

· Strong knowledge and experience in organisation development.

· Leadership and team management skills.

· Problem-solving and conflict-resolution abilities.

· Excellent interpersonal, communication, and time management skills.

· Strategic thinking and planning skills.

· Adaptability and ability to work in a fast-paced environment.

· Demonstrated ability to handle sensitive and confidential information.

· Proficient in HR software and tools, in particular QuickHR.

· Any HR certification is a plus.

Interested candidates, please send/email your detailed resume, stating qualifications, experience, and current & expected salaries.

high level, construction operations managers solve problems that might impede their employer's ability to produce deliverables on time and within budget. This often means addressing urgent problems that arise day-to-day.

The Operations Manager role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance.

Key Responsibilities

1. Operations Oversight:

· Manage and coordinate all aspects of daily operations within the nursing

home, including housekeeping, maintenance, food services, and security.

· Develop and implement operational policies, procedures, and protocols to

ensure smooth workflows and optimal efficiency.

· Monitor key performance indicators (KPIs) related to operations, identifying

areas for improvement, and implementing corrective actions as necessary.

2. Staff Management and Development:

· Supervise and support departmental managers and staff members,

providing guidance, training, and performance feedback.

· Collaborate with HR for recruitment, onboarding, and retention strategies to

maintain a skilled and motivated workforce.

· Foster a positive work culture characterized by teamwork, professionalism,

and continuous improvement.

3. Budgeting and Financial Management:

· Develop and manage the annual operating budget, ensuring fiscal

responsibility and cost-effectiveness in all operational activities.

· Monitor expenses, revenue streams, and financial performance, adjusting as

needed to meet budgetary goals.

· Identify opportunities for revenue generation or cost savings through process

optimization and resource allocation.

4. Quality Assurance and Compliance:

· Ensure compliance with regulatory requirements, accreditation standards, and best practices in eldercare.

· Implement quality assurance programs to monitor and improve service delivery, resident satisfaction, and clinical outcomes.

· Conduct regular audits and inspections to assess compliance with safety, sanitation, and infection control protocols.

5. Resident and Family Engagement:

· Establish and maintain positive relationships with residents and their families, addressing concerns and soliciting feedback to improve services.

· Coordinate social and recreational activities to enhance the resident experience and promote socialization and well-being.

· Collaborate with healthcare providers and community resources to meet the diverse needs of residents, including medical, emotional, and spiritual support.

6. Emergency Preparedness and Risk Management:

· Develop and maintain emergency response plans and procedures to ensure the safety and security of residents, staff, and visitors.

· Conduct regular drills and training exercises to test emergency preparedness and response capabilities.

· Identify and mitigate risks related to facility operations, environmental hazards, and security breaches.

Job Requirements (May differ from the list depending on the candidate’s skills and knowledge. However, must comply with regulatory requirements for licensing purpose.)

1. Knowledge

· Bachelor's degree in Healthcare Administration, Business Management, or related field. Master’s degree preferred.

· Minimum of 5 years of experience in healthcare operations management, preferably in a long-term care or nursing home setting.

· Knowledge of regulatory requirements and best practices in eldercare, particularly in Singapore.

2. Skills

· Strong leadership skills with the ability to motivate and inspire teams to achieve organisational goals.

· Excellent communication, interpersonal, and problem-solving skills.

· Proficiency in budgeting, financial management, and data analysis.

3. Ability

· Ability to prioritize tasks, manage multiple projects, and adapt to changing priorities in a dynamic environment.

4. Others

· This position typically operates in a healthcare facility environment, with regular office hours. However, flexibility in schedule may be required to address operational needs or emergencies.

· Occasional travel within Singapore may be necessary for meetings, trainings, or inspections.

· The Operations Manager may be exposed to stressful situations, including emergencies or conflicts among staff or residents, requiring strong leadership and decision-making skills.

Job Objectives

• Drive and improve performance within given scope in Logistics function

Job Responsibilities

• Act as Logistics Performance Manager for the Warehouses in Singapore, Dubai and China
• Drive the performance management governance in our regional Logistics organization in alignment with global operations & performance teams
• Support weekly and monthly performance & business reviews at regional and global level
• Analyze Data, run root cause analysis and lead improvement initiatives with Warehouse teams and all needed stakeholders if KPI`s are not met
• Lead deployment of Lean Standards in the Logistics organization and foster a continuous improvement mindset
• Develop a WL driver model for our shopfloor population to forecast Headcount demand and deploy it at global level
• Lead Logistics Efficiency initiatives to improve productivity and support budget reviews aligned with the company financial process
• Ensure availability of data based on BI tools to enable data driven decision making
• Business Lead for call for tender to select Logistics LSP in case of outsourcing decision of warehouse operations
• Lead LSP performance mgt. governance and ensure compliance contract management in close corporations with Procurement
• Lead global Risk and Opportunity Management covering all Satair global Warehouse sites and feed Satair Operations R&O Register

Secondary Responsibilities

• Contribute to logistics Transformation Projects
• Support regional Make or Buy decision on Logistics activities
• Contribute to an End 2 End Logistics process review to ensure operational excellence
• Actively contribute to global the Lean and Data and Performance communities at Satair level

Job Requirements

• University degree in Industrial Engineering, Supply Chain, Logistics or equivalent
• Minimum 3-5 years working experience in a supply chain and logistics environment
• Working knowledge of English, both orally and in writing
• Good knowledge of IT system, process governance and data analytics
• Industrial and Lean understanding with strong business acumen
• Strong data crunching, analytical and problem solving skill
• Knowledge and experience in BI, data analytics, data visualization and automation
• Project management
• Relation management across functions and with all stakeholders
• Ability to work in an international context
• Team Player
• Communication skill
• Flexible and Proactive
• Intercultural understanding
• Strong stakeholder management
• Ability to multi-task
• Service minded

Jet Aviation, a wholly owned subsidiary of General Dynamics (NYSE: GD), has been enabling global flight with passion since 1967. From a single maintenance hangar in Basel, Switzerland, to some 50 locations and 4,000 employees worldwide, our offering includes Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Maintenance, and Staffing. We are the effort behind effortless. The dream of flying has always been a human fascination, evoking emotions and the sense of freedom. Modern business aviation attracts people who share that passion. People from all over the world converge at Jet Aviation, creating a unique cultural mix. They combine their competencies and passion with one common mission: to serve customers best!

Position Summary:

As a Marketing & Communications Manager (APAC) of Jet Aviation, you will report to Senior Manager Marketing & Communications (APAC) and work with the global Marketing and Communications teams on the planning and implementation of marketing and communication projects and initiatives, with a particular focus on the APAC region. These will be in-line with the global marketing and communication communications strategy, which supports the organization’s vision, business imperatives and priorities. You will be responsible for enhancing the awareness and positioning of Jet Aviation across APAC and ensure full integration across all marketing and communication channels and work to deliver a positive multi-channel experience for internal and external stakeholders. The candidate must be able to work with multiple teams simultaneously, thrive in a fast-paced and dynamic environment and connect unexpected threads across disparate delivery teams.

Main Responsibilities:

• Develop and implement strategic marketing and communications plans in line with Jet Aviation’s APAC business priorities to drive revenue and growth
• Work as a strategic business partner to the SVP Regional Operations APAC and their leadership team, shaping marketing and communications initiatives within the region
• Partner with the Business Development, Sales and Operations teams to execute and drive targeted marketing strategies to meet changing market and competitive conditions, and to achieve business goals
• Ensure brand message is strong and consistent across all channels and marketing efforts in APAC including events, advertisements and promotional material
• Develop and implement marketing initiatives; define and create specific strategies and tactics to meet marketing needs applying print, online, social media, and all other appropriate media
• Develop and execute communication plans such as intranet stories to generate excitement, awareness, and adoption among target audiences
• Lead, manage and activate regional marketing trade shows, conferences, or other type events, ensuring smooth execution and maximum attendance and follow up activities for demand generation and pipeline acceleration
• Manage and adhere to allocated annual department budget while achieving performance and campaign goals
• Close collaboration with Global Digital, Communications, Events and the US and EMEA colleagues to ensure marketing and communications initiatives in APAC are aligned and on brand at all times
• Other duties as may from time to time be required, as commensurate with the role and the needs of the business.

Minimum Requirements:

• Minimum 5 years' experience in a Marketing Communications role or similar
• Bachelor’s degree in Communications, Marketing, Public Relations or a similar area of study
• Strong writing skills in various formats
• Ability to work against short deadlines, manage multiple projects and maintain professionalism under pressure
• Ability to travel to trade shows and to regional meetings if needed, travel up to 15%-20% depending on the business needs
• Experience working as a business partner to senior leadership
• Solution-oriented, independent thinker with a growth mindset and strong analytical skills
• Ability to think outside the box to support and implement constantly evolving, effective marketing and communication campaigns
• Must have good computer skills, including strong experience with Microsoft Office, especially Outlook, Word, Excel and Power Point. Experience in SharePoint, InDesign, Photoshop, and HubSpot is a plus but not required
• Strong international and cultural understanding

Job Description

The Assistant Nurse Manager will also be responsible for providing assistance and support to the Nurse Manager in the day-to-day operations, improvements and enhancements of clinical nursing services within the nursing home so as to ensure safe, high quality, efficient and cost-effective care is delivered to residents and their families.

Job Responsibilities

• Organise and provide on-the-job training to all staff to ensure there is continual development in the clinical aspects

• Manage and facilitate project teams to keep up-to-date on current trends

• Facilitate and guide staff in establishment and management of relationships with residents and their families and coordinate the administration of care plan between the parties involved

• Guide and teach the nurses on the process and steps to manage incident reporting activities including investigation, report writing and communicating response to the family members involved

• Provide advice and guidance to nurses on the management of complaints and enquiries lodged by residents and their families

Clinical Standards

• Responsible for the compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board

• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care

• Ensure quality audits are planned and conducted periodically. Follow up with areas for corrective improvements

• Promotes evidence-based practices or nursing care delivery

• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery

• Ensure competency evaluation and conducting in-house training to impart clinical knowledge to less experienced nursing staff

Others

• Organise and facilitate projects and/or research on current issues and trends in the healthcare sector (e.g. infection control)

• Support the Nurse Manager in nursing home management and deputizes in his/her absence

Job Requirements

• Degree or Advance Diploma or Diploma in Nursing

• State Registered Nurse and valid practicing licensed issued by the Singapore Nursing Board

• Valid certification in Basic Cardiac Life Support (BCLS)

• 5-6 years of clinical experience out of which 2-3 years must be in the management of chronic patients or 2-3 years as a Senior Staff Nurse

• Possess initiative, drive and self-motivation to persevere and make things happen

• Able to work effectively with diverse teams and all levels of employees to achieve positive outcomes

• High tolerance of stress and ambiguity

• People & Customer Centered

Other info

· Location: Toa Payoh

· Salary: $4000 to $5500

· Nursing home

· 5-day work, rotating morning/noon shift

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

As part of our Asean sales team, the Senior Account Manager will be responsible for identifying and closing business opportunities for Singapore territory and accounts in these region, and fully executing against revenue targets. Our most successful sales people are able to position Quantum as the provider of choice by using a solutions-based approach matching our hardware, software and services products to critical customer needs in the cloud, containerized and virtualised.

The Senior Account Manager will be responsible for identifying and closing business opportunities for assigned territory and accounts in their assigned region, and fully executing against revenue targets. In addition to quickly establishing strong customer relationships and understanding our customer’s businesses, the individual will also be expected to build effective relationships internally with engineering, service, marketing, operations, etc. so our customer’s expectations are routinely exceeded.

Job Scope:

· Develop and execute sales/business plans to achieve quarterly sales/business objectives.

· Create and implement account strategy, including developing and maintaining relationships with key decision makers.

· Actively pursue net-new business opportunities with prospecting into existing accounts and new business prospects in the regions, including cold calling and follow up of leads.

· Utilize consultative, solution-based selling techniques to identify opportunities for Quantum’s broad portfolio of backup and recovery hardware, software and services.

· Working closely with the Pre-Sales Engineers, Sales Management and Inside Sales Representatives to ensure geography-based objectives are being met.

· Build strong relationships with existing and new customers/ partners to help identify and close business, and to expand the reach of our products and services.

· Act as a central point of escalation for customer concerns or supply chain/technical issues and drive resolution.

· Manage all RFI, RFQ, and RFP processes and maintain Salesforce data.

What You’ll need to Succeed:

· A proven track record of 100% or better quota performance for a technology company selling to mid-size to large corporations, preferably in the data storage/software industry.

· Exhibit a positive, "can-do" attitude and a high degree of honesty, integrity and sound judgment.

· Demonstrated knowledge of negotiation tactics and persuasive techniques.

· Exceptional written and oral communication skills, including cold calls, proposal preparation, and presentation skills.

· Excellent customer service skills, strong problem-solving abilities, and special attention to detail, follow-up.

· Knowledge and have access to Singapore based customer is considered a significant advantage.

Qualified candidates are requested to apply via email stating current and/or expected salary to: [email protected]

For Airline customers in Asia region (several dozen of millions USD of revenues), you will be accountable for the final profitability of the business plan, responsible for the Customer satisfaction and for the cash collection. You will coordinate in a transversal mode the Customer Team, meaning all the company members in interface with the final Customer to ensure a good alignment on the strategy and the communication. The position is a very exposed one, with direct impact on CFM Brand, and requires high autonomy, Customer sensitivity, potential discussion on complex technical topic related to engine, appetite for negotiation, executive-like decision making, and high reactivity, in high intensity on a daily basis. Being based in Singapore enables to be close to Customers, as well as to GE partners. Good knowledge of CFM and Safran organizations is important to help getting approvals, as well as France-based-teams actions and supports.

Main roles & responsibilities:

- Manage the Customer Team dedicated to the Customers, and ensure good level of interface with GE (CFM Partner)
- Manage the Services Agreement in force (RPFH, Time & Material, Flight Line LRU) : ensure relevant KPI, monitoring and meetings are in place at the right level of the organizations

- Ensure Customer satisfaction, together with the respect of the financial objectives of SAFRAN

- Manage the contract / customer account in a Project mode with the other members of the Customer Team, to protect Safran interest while ensuring Customer Satisfaction,
- Share internally the Voice of the Customer ; define and make propositions to solve open items,
- Facilitate / ease customer operations, answer with efficiency to challenges, be pro-active in the resolution of operation and commercial disputes,

- Be accountable for the reporting at the appropriate level of the organization

- Ensure that contractual commitments are met; track and manage the revenues, the costs and the profitability of the Business Plan with the Financial controller team.

- Identify and mitigate the risks & opportunities of the contract, impacts on the business plan and ensure associated actions are engaged.

- Anticipate / capture weak signals to avoid any complaints
- Negotiate / obtain resolution on Commercial and operational open topics
- Participate to the Sales strategy together with the Sales Director of the account
- Dare to innovate: propose ideas and solutions on all aspect of the business.

• Frequent travels to Asia & Pacifica area will be required.

Requirements:

• Degree level
• Min 5 years of experience in a Customer / Product environment
• Intercultural mindset
• Financial skills, appetite for Customer relationship management and negotiation, ability to understand technical behavior of an aircraft engine

Develop New Regional Markets

• Responsible to develop the new market development strategy, including but not limited to conduct research to identify new markets and customer needs.
• Identifying market opportunities through meetings, networking and other channels
• Enhance and ensure regional alignment of Satair Customer offer with Airbus C/S to drive Airbus Services’ and Satair’s strategic ambition
• Ensure material services representation in the regional development with focus on downstream activities
• Ensure a document coherent view of the customer behaviour in a region
• Establish and project new ideas of regional or sub-regional customer approaches, quantify and validate potential and organise execution

Develop Commercial Business Growth

• Identify downstream business opportunities driven by customer behaviour and translate these to potential business development / transformation initiatives for Satair
• Creating development plans and forecasting sales targets and growth projections
• Support the roll out of customer-oriented projects that improves Satair support and/or competitive position
• Analyse market captured and gaps and develop strategies to close gaps and globally increase market shares
• Work together with solutions Sales Directors where new company set ups are required to execute specific solution deals

Job Responsibilities

• Responsible to develop the new market development strategy, including but not limited to conduct research to identify new markets and customer needs.
• Identifying market opportunities through meetings, networking and other channels
• Responsible for reporting and interfacing with the Satair head of regions to develop the Airbus interfaces
• Work close with Account Directors and Solution sales to identify downstream growth opportunities
• Document the regional development and trends with focus on identifying business opportunities for Satair
• Understand / document / communicate / translate the competitive landscape patterns of technological enablement and abilities at our customers sustainability action and needs of our customers
• Participate in development projects that goes across functions as the ‘voice’ of the market
• Build a robust and wide understanding of the industry, especially airline and MRO needs but also other market potentials
• Create and maintain a robust global market portfolio of competitors or tendencies in other markets
• Lead the creative process to identify new downstream growth opportunities
• Lead the qualification process of downstream growth opportunities with relevant functions and the decision process und full respect of risk management and compliance to code of conduct
• Align and challenge the defined company strategy for specific downstream opportunities into new markets
• Further define the new role of commercial development and ensure consistent alignment with other function across the enhancements

Secondary Responsibilities

• Support organisation and all stakeholders from market and growth perspective.
• Support local, regional and global strategy definitions
• Support capacity and efficiency improvement projects with robust expansion plans and market development studies
• Proactively support product, process, market understanding and team knowledge improvements.

Job Requirements

• Minimum 5-10 years working experience in the Aerospace Industry
• Ability to manage complex projects and multi-task.
• Working knowledge of English, both orally and in writing
• Experience in inventory management/supply chain operations
• Effective organisational and planning skills
• Very strong negotiation skills
• High degree of aviation business understanding specifically in the area of spares support, supply chain management and A/C maintenance
• Background on legal aspects in the area of services contracts

JOB DESCRIPTION

• Supervise and ensure the smooth running of the operations
• Provide on the job training and coach staff to meet the contractual requirements
• Ensure environment and premises are maintained at high hygiene standards
• To ensure all works carried out by Cleaners as set out in their Job Descriptions are completed with due observation to appropriate Health & Safety requirements
• To ensure all daily and periodic cleaning works are carry out as per schedule
• Responsible to inspect job site for proper cleaning
• Resolve on-site operational issues
• Manage stock level, machines and maintain neat and organized store areas
• Report to HQ for any faulty equipment
• Other work duties assigned by superiors

REQUIREMENTS

• Able to work after working hours, on PH and weekends
• Able to hands-on in cleaning work using different types of machineries
• Class 2A Driving licence will be an advantage
• Strong interpersonal and communication skills
• Mature and responsible
• Experience in leading a team or people management skills

Job Duties:

· Develops project objectives by reviewing project proposals and plans; conferring with management.

· Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.

· Determines project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.

· Confirms product performance by designing and conducting tests.

· Determines project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements.

· Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.

· Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.

· Controls project costs by approving expenditures; administering contractor contracts.

· Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.

· Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

· Maintains product and company reputation by complying with state regulations.

· Contributes to team effort by accomplishing related results as needed.

Project Coordinator (Assistant to Project Manager)

Salary: Up to $4000

Working hours: 44hours a week

Working Location: Tanah Merah Coast Road / Changi Area

Main responsibilities:

Responsible for documenting all relevant project information, including meeting minutes, contracts, change orders, and other project-related documents.

Job Details:

1. Performing administrative duties such as scheduling meetings, minutes meeting, answering phone calls, and organizing project data.
2. Preparing and organizing project documents such as contracts, permits, specifications, and plans.
3. Communicating with project stakeholders including managers, contractors, and subcontractors to ensure they are aware of project timelines, goals, and requirements.
4. Collecting, reviewing, and tracking project progress and performance reports.
5. Updating project schedules and timelines as necessary and preparing reports that highlight project status and key metrics.
6. Ensuring that project documentation is properly filed and readily accessible for those who need to access it.
7. Coordinating with vendors to purchase supplies and materials for the construction projects.
8. Assist in creating and managing budgets and tracking expenses to ensure that all costs fall within the budget allocated for the project.
9. Assist in monitoring and maintaining project compliance with safety and regulatory standards.
10. Assisting the project team in any other duties that may arise to ensure the successful completion of the project.

Basic requirements:

1. Knowledge in construction industry will be highly advantageous.
2. Should have excellent organizational and communication skills, attention to detail, and the ability to work independently or within a team environment.
3. Project assistant should have excellent organizational and communication skills, attention to detail, and the ability to work independently or within a team environment.
4. Excellent knowledge of MS Office
5. Candidate must possess at least a Diploma or higher in related discipline.

This Commercial Account Manager is an individual contributor responsible for the day-to-day management of commercial customers that are enrolled in Bell’s Customer Advantage Plan and/or manages warranty claims for new and used helicopters as well as spare parts. This role functions as the Customer Advantage Plan Program and/or warranty POC for all commercial customer contracts.

General Responsibilities:

· Adjudicate CAP and/or warranty claims as they are received, by either approving or denying, and issuing a new or recondition part, repair customer part or issue a spares credit as required.

· Issue RMAs for return parts to Bell for engineering evaluation or repair and follow-up with customer to ensure it has been received timely per the contract.

· Engage with Bell cross functional teams such as Customer Support Engineering, Produce Support Engineering, Sales, Customer Support Facilities, BH Piney Flats & Able Engineering to resolve claim timely.

· Coordinate activities with Inventory Management, FTW Logistics Center (CDC), Supply Centers, Programs, etc. to supply parts to customers.

· Engage with Bell suppliers and/or procurement, as required, on behalf of customers to resolve issues or to execute Product Support Agreement.

· Adhere to all import/export requirements for ITAR controlled parts.

· Adjudicate CAP/warranty claim per agreed CAP contract or Bell commercial warranty policy with proper documentation as required.

· Supporting sales and marketing with development and execution of aftermarket strategy.

· Responsible to ensuring that all contractual terms related to CAP and/or warranty are adhered to from both parties.

Additional CAP Responsibilities:

· Serve as a focal point globally into Bell for the CAP customer by focusing on relationship building, intelligence gathering, and understanding the customer’s business model to meet their needs by anticipating customer requirements and address those requirements.

· Encourage and facilitate the provision of customer forecasts and coordinate those forecasts internal to Bell.

· Interface with service sites, Commercial Regional Sales Managers and customers to define customer requirements as required.

· Support contractual terms ensuring the CAP customer adheres to agreement for items such as, but not limited to, payment terms, core returns requirements and providing monthly required data (i.e. component times, flight hours for billing).

Additional Warranty Responsibilities:

· Supporting as back-up for the THX-Program warranty process.

· Direct responsibility for managing programs/commercial customer contracts with nonstandard warranty terms.

· Denying or approving claims and obtaining management approval for exceptions.

Educational Requirements:

· 4 Year Degree in Business/Engineering or related field or equivalent experience. Other degree may be considered when combined with relevant experience.

Position Requirements/Skills:

· Minimum of five (5) years Aerospace experience or similar industry; familiar and knowledgeable about aircraft maintenance, repair and overall of equipment or systems. May also include support or operations.

· Demonstrated customer support experience, technical or business, in which a sense of trust and relationship building is a must with the ability to be customer focused while meeting strategic objectives.

· Ability to think outside the standard way of thinking to create well-balanced, compliant solutions for the customer and Bell.

· Due to customer service position, may have the necessity to accept after hours phone calls to support.

· Demonstrated ability to effectively interface at all levels of the customer chain of command.

· Ability to anticipate and skillfully manage through challenges and have crucial conversations internally within Bell and with customer.

· Strong communication skills with proven negotiation skills.

· Strong analytical skills, highly detail oriented, self-motivated and results driven.

· Ability to multi-task, manage projects and is a problem solver.

· Working knowledge of SAP (ECC and C4C)

· Working proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)

Travel: May be required and will depend on needs of the customer and Bell.

Preferred Experience and Certifications:

· A & P License.

· Working knowledge of SAP - C4C

· Familiarity with Bell's commercial customer base and products.

Position is located in Singapore office.

Contract Duration: Two (2) years + one (1) year option to renew subject to business needs

Manager post in management.

1. More than 5 years of corresponding work experience in the post of a manager.

2. Willing to work in shifts and mobile locations, and the working location is not fixed; go out to work more. Develop the company's business and marketing business promotion work, and achieve the company's monthly and annual sales performance tasks.

3. Cooperate with the company to arrange overtime work. When the subordinate employees are absent from work, they must assist in arranging all the work and day to day operation.

4. Assist in the development and delivery of staff training which is consistent with business needs.

5. Prepare all schedules to maximize productivity and keep labour costs within budget.

Roles & Responsibilities

Responsibilities

• Monitor portioning and ensure quality food preparation to control food
• Communicate all inventory and supply needs to Chef.
• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis.
• adhere to safety and general procedures
• Assist in the development and delivery of staff training which is consistent with business needs
• Verify and supervise line staff and that work are prepared for the next day.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.

Requirements

• Proven work experience
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Familiarity with sanitation regulations

EHS Roles:

• Wokring with Business Leader to develop and manage company EHS management system in accordance with Corperation requirements, ISO14001 and 45001 standards.
• Plan, implement and conducts EHS committee meetings with Operation’s EHS representatives to drive EHS programs.
• Prepare and enforce policies to establish a culture of EHS
• Plan, implement and conducts EHS audits, and inspections to ensure compliance, evaluate performance, identify corrective action, and implement follow up assessments.
• Provides management team with guidance on local guidelines and regulations.
• Collaborates with management to develop an Emergency Action Plan and serve as primary contact for incident notification, investigation, and case management.
• Develop risk management plans and risk controls in alignment with organisation’s risk management framework
• Reports the EHS performance to business leaders.
• Plan and implement EHS awarenss and promotion events.
• Plan and implement sustainability program.

Facility Roles:

• Manage the maintenance of the buildings facilities and building services.
• Develop maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems
• Inspect the facilities on an on-going basis to determine the efficiency and effectiveness of all facility equipment.
• Manages within the approved maintenance budget.
• Collaborate with internal stakeholders on operations
• Oversee management of security within the properties.

Pre-requisites

• Degree or Diploma in Mechanical/ Electrical Engineering, Building/ Facilities/ Real Estate Management, Safety and Environmental Study or equivalent with minimum 3 years of relevant work experience.
• At least 4 years’ experience in HSE/Facility industry is preferred. (Experience in aviation industry with a strong understanding of airworthiness requirements would have advantage.)
• Conversant with Singapore regulation (WSH / NEA / SCDF Act), ISO 9001:2015 / 14001 / 45001 / AS9100 standards.
• Experience in authorities and ISO audit or equivalent.
• Applicants who are qualified Lead / Internal Auditors would have an advantage.
• Applicable who are qualified with WSHO would have advantage.
• Good team-player with strong written, verbal and PC skills (Experience in Gensuites system would have advantage)

Job Objectives

Develop New Regional Markets

• Enhance and ensure regional alignment of Satair Customer offer with Airbus C/S to drive Airbus Services’ and Satair’s strategic ambition
• Ensure material services representation in the regional development with focus on downstream activities
• Ensure a document coherent view of the customer behaviour in a region
• Establish and project new ideas of regional or sub-regional customer approaches, quantify and validate potential and organise execution

Develop Commercial Business Growth

• Identify downstream business opportunities driven by customer behaviour and translate these to potential business development / transformation initiatives for Satair
• Support the roll out of customer-oriented projects that improves Satair support and/or competitive position
• Analyse market captured and gaps and develop strategies to close gaps and globally increase market shares
• Work together with solutions Sales Directors where new company set ups are required to execute specific solution deals

Job Responsibilities

• Responsible for reporting and interfacing with the Satair head of regions to develop the Airbus interfaces
• Work close with Account Directors and Solution sales to identify downstream growth opportunities
• Document the regional development and trends with focus on identifying business opportunities for Satair
• Understand / document / communicate / translate the
  competitive landscape
  patterns of technological enablement and abilities at our customers
  sustainability action and needs of our customers
• Participate in development projects that goes across functions as the ‘voice’ of the market
• Build a robust and wide understanding of the industry, especially airline and MRO needs but also other market potentials
• Create and maintain a robust global market portfolio of competitors or tendencies in other markets
• Lead the creative process to identify new downstream growth opportunities
• Lead the qualification process of downstream growth opportunities with relevant functions and the decision process und full respect of risk management and compliance to code of conduct
• Align and challenge the defined company strategy for specific downstream opportunities into new markets
• Further define the new role of commercial development and ensure consistent alignment with other function across the enhancements

Secondary Responsibilities

• Support organisation and all stakeholders from market and growth perspective.
• Support local, regional and global strategy definitions
• Support capacity and efficiency improvement projects with robust expansion plans and market development studies
• Proactively support product, process, market understanding and team knowledge improvements.

Job Requirements

• Minimum 5-10 years working experience
• Working knowledge of English, both orally and in writing
• Experience in inventory management/supply chain operations
• Effective organisational and planning skills
• Very strong negotiation skills
• High degree of aviation business understanding specifically in the area of spares support, supply chain management and A/C maintenance
• Background on legal aspects in the area of services contracts

Job Objectives

• The jobholder works in Airbus FHS (Flight Hour Services) Supply Chain Team (SMROS).
• The jobholder is based in Singapore and reports operationally to the HO Materials and Warehousing Singapore and functionally to the FHS Warehouse and Repair Ordering Supply Chain Leader in Toulouse.
• Lead activities within multiple heterogeneous Airbus stakeholder departments to meet performance targets within warehouse operations to meet supply chain expectations.
• Manage large supplier organization contracted by FHS on warehousing logistics, and ensure service level and contractual obligations are met.

Job Responsibilities

• Administer the contract between Airbus FHS and the Warehouse Supplier in Singapore
• Manage the suppliers to ensure delivery of their contractual commitments.
• Manage the implementation of continuous improvements inside the FHS Supply Chain and monitor the related outputs.
• Monitor and support the onsite operations related to onsite suppliers.

Supplier Management

• Monitor the supplier KPI’s on a weekly or monthly basis as relevant.
• Analyse on a monthly basis the supplier KPI’s in coordination with the relevant experts and identify points of interest & improvement
• Plan priorities, motivate and set clear targets, and improve the robustness of vendor’s performance with designated KPIs.
• Achieve high levels of internal/external customer satisfaction through excellence in operational execution.
• Manage vendor performance of Warehouse function including the accurate goods receipts, putaway, inventory status, picking, packaging and dispatch of goods to meet customer requirements.
• Ensure the set-up of action / recovery plans to address issues and to improve the supplier’s service level, taking the lead of the Airbus side of the recovery.
• Drumbeat and follow-up the action & recovery plans with the suppliers with the support of Airbus business experts, where necessary.
• Apply when relevant the applicable remedies in case of bad performance and monitor the related invoicing process.
• Set-up and drumbeat the Contract performance reviews.
  Interface with internal stakeholders to solve problems.
• Document necessary information and utilize reports to project status.
• Identify areas of improvement and establish innovative or propose amendments to existing work procedures and practices.
• Manage relation and coordination with all internal and external stakeholders to improve and smoothen the operations.
• Check validation, updating and analyzing claims to identify issues and optimize the process
• Spearhead Airbus FHS contractual and commercial interests with vendor, and manage vendor to exceed performance within contracted service level, while ensuring shortfalls are promptly addressed.

Continuous Improvement and Operations

• Responsible for closely following-up the daily operations and all the needed support requested daily by the local supply chain actors such as smooth deliveries, quarantine support, missing data retrieving etc…
• Support the follow-up of identified issues as part of the Component Issue Management (CIM) process, implementing PPS (practical problem solving) when relevant.
• Support the implementation of process changes, new process, or, new IS tool (guide & processes updates, explanations, refresh on processes a tools…).
• Adjust the process accordingly with “In Service” experience.
• Coordinate warehouse activities, seeking opportunities for value chain optimisation.
• Adapt to growth and changes to our business as needed
• Lead projects with HQ and vendor to evolve our business model
• Monitor and improve a highly integrated supply chain with a complex multi-enterprise set-up
• Be able to interact with a high number of worldwide stakeholders and manage the issues to avoid blocking business operations.
• Be a strong team player, with capacity to take local actions & decisions, while maintaining a close link with supply chain leadership in Toulouse, with associated time difference.
• Implementation of a new IT system in H1 2024

Job Requirements

• Degree in Logistics Management or Aerospace Engineering
• Strong knowledge in supply chain and warehouse operations
• 5 to 10 years’ experience in Logistic and Supply Chain domain
• Commercial / Contract admin Experience
• Agility with KPI and related reporting tool (BI tools)
• Standard IT tools (good level on Excel)
• Good knowledge about IT systems, process governance and quality management, ideally in the aviation context

Job Objectives

Develop a well-structured, broad and confident commercial relationship, monitoring and improving the overall relationship with the customer account as required, and ensuring the protection of the Airbus relationship at all management levels within the customer’s organization.

Primary responsibilities

Develop a thorough knowledge of her/his assigned customers:

• Develop a confident commercial relationship, monitoring and improving the overall relationship with the customer account as required, and ensuring the protection of the Airbus relationship at all management levels within the customer’s organization
• Identify potential Airbus commercial aircraft buyers and operators
• Establish regular contacts and develop relationships at all levels of the customers.
• Identify the key factors in the customer’s decision making process and develop marketing and commercial concepts, tactics and incentives adapted to each customer to acquire additional business
• Define and build a detailed, stakeholder management plan for each customer to which you are assigned

Conducting campaigns to a successful end:

• Determine the customer needs in individual sales campaigns. Recommend, coordinate and manage activities of such campaign.
• Plan commercial activities in line with priorities, objectives and timescales established by Airbus Commercial Management.
• Ensure and monitor internal Airbus alignment and coordination to ensure that the customer receives the best proposal in line with its expectations

Lead and manage the commercial team during the campaigns:

• Obtain support from all relevant experts within Airbus and manage the ad hoc campaign team, controlling all Airbus-customer interfaces during the campaign.
• Ensure proper and efficient involvement of Airbus Top Management if and when their contribution to a campaign is necessary.
• Work in close co-operation with all Airbus departments.
• Deliver as a team the best outcome for the customer
• Manage key individuals and adapt resources needed to make sure customer’s expectations are met

Maintain the customer relationships after contract’s signature and aircraft delivery:

• Watch customers’ economic and financial shape with the view to give to Airbus Commercial Management advance warning in case of problems or defaults, which could put aircraft delivery in jeopardy.
• Assist in devising appropriate solutions to problems, if any, and in their settlement with customers.
• Participate in, and assist with the organisation and coordination of industry events such as Demonstration tours and Airshows, as well as specific customer conferences and gatherings where hospitality or presentations may be required
• Prepare regular reports and briefings as required for Airbus senior management and the organization in general. Such reports should be a concise and accurate representation of the commercial situation at the customer account.

Secondary Responsibilities

• Any other duties as per assigned

General

• Comply with Airbus Singapore’s management policies
• Adhere to Airbus Singapore’s management handbook
• Lives and embrace Airbus Code of Conduct

Personal & Interpersonal Skills

• Team-player, ready to assume a subordinate role if tactically necessary, but also able to lead a team and to coordinate cross-functionally.
• Broad culture, facilitating adaptation as above.
• Good listener, able to understand his interlocutors’ perception.
• Pro-active and creative.

Professional skills

• Team-player, ready to assume a subordinate role if tactically necessary, but also able to
• Lead a team and to coordinate cross-functionally.
• Broad culture, facilitating adaptation as above.
• Excellent relational skills to adapt to various social milieus and circumstances
• Good listener, able to understand his interlocutors’ perception.
• Pro-active and creative.
• Available and prepared for long absences away from the base

Responsibilities:

1. Create and maintain good and friendly customer relations with members and guests.

2. Attend to members’ enquiries, requests and bookings on the phone and in-person

3. Perform billing duties including but not limited to membership verification, billing entries, administering different modes of payment and end-of-day summary.

4. Perform daily tasks including to checking and replenishing items, inventory checks, and reporting facilities and equipment that needs servicing and/or replacement.

5. Perform daily bowling operations at the bowling reception counter.

6. Issuance and recording of equipment and items loaned to members, guests and staff.

7. Ensure that members and guests abide by Club’s byelaws when using Sports & Social facilities.

8. Maintain upkeep of main reception and bowling counters to ensure all equipment are in working order.

9. Provide administrative support to membership and finance departments.

10. Transfer external calls received to respective departments.

11. Maintain and perform data entry.

12. Assist administrative team in event support including cold calls and event registration.

13. To decorate and oversee the birthday bowling parties held at Seletar Bowl where required

14. To handle bowling competitions, leagues and scoring of the bowlers.

15. To work on rotation at main reception and bowling reception as scheduled

16. Keep abreast with general club updates and upcoming events and promotions to provide members with accurate information.

17. Announce messages over Club PA system where necessary.

18. Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management.

Requirements:

· Basic computer literacy

· Working proficiency in Microsoft Word and Excel

· Able to speak and write English proficiently

· Customer service experience would be an advantage

6 days rotating shift

Staff transport available at Khatib and Seng Kang.

Roles & Responsibilities

The successful candidate must:

· Responsible for supervision of all site work in cooperation with Project Managers;

· Assist Project Manager in monitoring and managing the day-to-day operations, including site progress, quality, safety, and project cost monitoring;

· Assist to review and develop project schedule with Project Planner for the project detailed construction plan and ensure it complies with customer specifications, engineering deliverables and meet delivery dates;

· Identify any deviations from the agreed scope or premises of the project, assess the impact and ensure remedial action during the construction planning and execution;

· Prepare weekly progress reports inputs and other deliverables of project as required by Project Managers;

· Ensure project quality plan is carried out and in line with audit requirements;

· Assist Project Manager to organise weekly toolbox meeting and housekeeping, respective site operational meetings on related project matters

Requirement:

· At least a Bachelors Degree, preferably in Civil Engineering or related discipline;

· Minimum 2 years relevant local experience in MEP services, E&M systems and Civil and Structural works, preferably in construction industry;

· Able to lead teams and manage effectively;

· Excellent interpersonal and communication skills

Job Description

The Assistant Nurse Manager will also be responsible for providing assistance and support to the Nurse Manager in the day-to-day operations, improvements and enhancements of clinical nursing services within the nursing home so as to ensure safe, high quality, efficient and cost-effective care is delivered to residents and their families.

Job Responsibilities

• Organise and provide on-the-job training to all staff to ensure there is continual development in the clinical aspects

• Manage and facilitate project teams to keep up-to-date on current trends

• Facilitate and guide staff in establishment and management of relationships with residents and their families and coordinate the administration of care plan between the parties involved

• Guide and teach the nurses on the process and steps to manage incident reporting activities including investigation, report writing and communicating response to the family members involved

• Provide advice and guidance to nurses on the management of complaints and enquiries lodged by residents and their families

Clinical Standards

• Responsible for the compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board

• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care

• Ensure quality audits are planned and conducted periodically. Follow up with areas for corrective improvements

• Promotes evidence-based practices or nursing care delivery

• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery

• Ensure competency evaluation and conducting in-house training to impart clinical knowledge to less experienced nursing staff

Others

• Organise and facilitate projects and/or research on current issues and trends in the healthcare sector (e.g. infection control)

• Support the Nurse Manager in nursing home management and deputizes in his/her absence

Job Requirements

• Degree or Advance Diploma or Diploma in Nursing

• State Registered Nurse and valid practicing licensed issued by the Singapore Nursing Board

• Valid certification in Basic Cardiac Life Support (BCLS)

• 5-6 years of clinical experience out of which 2-3 years must be in the management of chronic patients or 2-3 years as a Senior Staff Nurse

• Possess initiative, drive and self-motivation to persevere and make things happen

• Able to work effectively with diverse teams and all levels of employees to achieve positive outcomes

• High tolerance of stress and ambiguity

• People & Customer Centered

Other info

· Location: Toa Payoh

· Salary: $4000 to $5500

· Nursing home

· 5-day work, rotating morning/noon shift

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).