Principal Duties and Responsibilities

• Formulate and recommend policies, objectives and long-range plans to ensure the most effective operation of field sales activities. Disseminate and ensure compliance with approved policies, objectives and plans.
• Prepare annual/quarterly budgets and assist Marketing Department in preparation of key marketing strategies, sales forecasts by product and district. Supervise the development of sales estimates, review and approve forecasts.
• Plan, control and direct activities of the field operations to obtain maximum sales volume and required Company standards of quality, service and cleanliness and to develop maximum sales potential and profitability from operators.
• Oversee store repairs and maintenance program to ensure provision for efficient and effective preventive and breakdown maintenance in minimizing disruption to restaurant operations.
• Oversee the Quality Control upgrading of all food and related products in the Operations Department and also produce and process research and development programs.
• Report on operating results, comparing actual performance with budget and established ‘objectives’. Recommend and implement corrective profit action as required.
• Participate in and, where appropriate, initiate investigation and planning associated with market development (new restaurant built, image enhancement, relocation), restaurant design/layout and equipment evaluation.
• Ensure that all customer communications are promptly and accurately handled and that appropriate and timely actions on customer service problems are taken.
• Liaise with and ensure that all service functional areas provide required support to restaurant operations in achievement of the Department’s objectives (Marketing, Finance, Human Resources, Supply Chain, Shop Development, Training, and Quality Control).
• Plan and direct changes in staffing and reporting relationships in conjunction with Human Resources Department. Lead, motivate and develop current operations workforce in order to achieve the Department’s objectives. Ensure that all personnel fully understand their accountabilities and that they have the authority and expertise to achieve them.
• Perform any other duties from time to time as assigned by your superior.
• Minimum 6 years related work experiences
• Preferred Degree or Diploma in Business Management or equivalent

Other Requirements/ qualities such as personality traits or skills required for the job

• Strong in leadership and management skills
• Active team player & strong communication skills
• Able to work independently with minimum supervision
• Resourceful, with excellent analytical skills
• Computer Literate
• Knowledge of Japanese Language will be an added advantage for liaising with Japanese counterpart

Responsibilities:

• Work closely with team members in Business Development to achieve personal sales target and company sales target
• Understand company’s product and solutions, and present to clients
• Able to communicate effectively and professionally with clients, both spoken and written
• Market research and provide feedback to development team
• Assist in account management of company’s existing clients
• Evaluate customers’ future needs and recommend best practices

Requirements:

• Candidate with experience in IT, Digital Solutions, F&B or Retail related Sales will be a plus
• Looking for individuals with ability to speak and write in Chinese to communicate and perform work tasks for our growing Chinese-speaking customer base
• Candidates who possess relevant qualifications, employment background and suitable skills sets are most welcome to apply

Description:

Supporting the Food Atrium Division’s F&B Team in implementing business plans for our beverage sector, an Area Manager is responsible for all the staff in the stalls that he/she is taking charge (up to 10 staff per stall). He/she is in-charge of the KPIs of all the stalls under his/her charge. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back-office support, the Area Manager also recruits, trains and motivates staff.

Job Responsibilities:

• Oversee the daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
• To create, update and audit the stalls SOP and ensure that the SOP is observed consistently by the team
• Provide necessary guidance & consultation on preparation and conduct regular audits to ensure the consistency of all products
• To work one full day in each stall per week and discuss observations and to cover shifts as and when short of manpower.
• Manage, groom and motivate the team to foster continuous improvement
• To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required.
• Ensure food hygiene and safety standards are always observed with regular audits
• Oversee the planning of duty rosters and ensure prudence
• Ensure strict adherence to local regulations and labour laws
• Conduct frequent staff performance appraisal exercise when necessary
• Assist in new stall set ups, including planning of the new stall layout and equipment purchase
• Analyse and propose sales & promotional strategies to achieve higher revenue
• Assist to plan, formulate and/or review new products and/or menu selling price from time to time
• Conduct timely reviews on beverage and operating costs to ensure that they are in line with the budget
• Any other duties as assigned

Job Requirements:

• At least 3 years of proven track record in managing multiple-outlet format of F&B stores
• Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates

Personal Attributes:

• Self-motivated and able to work in a fast-paced environment
• The ability to work under pressure and handle challenging situations
• Good communication & people skills
• A strong commitment to customer service
• Passionate about F&B industry
• The ability to understand and analyze sales figure and its cost implications
• Planning and organizational skills
• Knowledge of IT preferred
• Willing to travel within Singapore

As a Lead Trading Operations Manager within Trading Operations Team, you will be responsible for communicating with various liquidity providers to ensure that our pricing and execution is optimised for clients and the business. You will be a subject matter expert on monitoring price streams, and execution settings, creating and rolling out our team’s standard operating procedures. This position calls for a strategic thinker with a robust understanding of financial markets and risk management.

Key Responsibilities:

• Develop and implement liquidity management strategies to ensure efficient capital utilization and maintain market competitiveness.
• Communication with liquidity providers to ensure competitive pricing and execution for clients.
• Monitor our company performance and provide strategic recommendations to make improvements.
• Develop robust standard operating procedures and trading infrastructure by collaborating with operations team, dealing team and IT team.
• Report to key stakeholders on current performances, issues, and actionable solutions and be able to take lead in completing solution building projects.

• Bachelor’s degree in finance, Economics, or related field; advanced degree preferred.
• Proven experience in liquidity management, financial analysis, or a related role infinancial services.
• Strong analytical skills and proficiency in financial modeling.
• Excellent communication and problem-solving abilities.
• Experience with Metatrader or any other trading platforms.

The candidate is responsible for the strategic planning and execution of leasing and marketing activities for a food court. This role involves identifying, attracting, and securing tenants and food operators, as well as managing all tenancy contract agreements to ensure the food court's success and profitability.

Job Responsibilities:

1. Tenant Acquisition and Retention

• Identify and target potential tenants and food operators that align with the food court's vision and market needs.
• Develop and implement marketing strategies to attract high-quality tenants.
• Conduct market research to stay updated on trends and competitor activities.

2. Lease Management

• Negotiate lease terms and conditions with prospective tenants.
• Prepare and review lease agreements, ensuring all terms are clear and compliant with legal standards.
• Manage lease renewals, extensions, and terminations.

3. Relationship Management

• Build and maintain strong relationships with tenants to ensure high occupancy rates and tenant satisfaction.
• Address and resolve tenant concerns and issues promptly.

4. Marketing and Promotion

• Develop and execute marketing campaigns to promote the food court and attract customers.
• Collaborate with the marketing team to create promotional materials and events.
• Utilize digital marketing channels to enhance visibility and reach.

5. Financial Management

• Monitor and manage the financial performance of the leasing portfolio.
• Prepare and present regular reports on leasing activities, occupancy rates, and financial performance.
• Develop and manage the leasing budget.

6. Compliance and Documentation

• Ensure all leasing activities comply with relevant laws and regulations.
• Maintain accurate and up-to-date records of all lease agreements and related documents.
• Coordinate with legal advisors to review and update lease documentation as needed.

7. Market Analysis and Strategy

• Conduct regular market analysis to identify opportunities for growth and improvement.
• Develop strategic plans to enhance tenant mix and overall food court appeal.
• Monitor industry trends and adjust strategies accordingly.

Job Requirements:

• Bachelor degree in Business Administration, Marketing, Real Estate, or a related field.
• Proven experience in leasing and marketing, preferably in the retail or food court sector.
• Strong negotiation and interpersonal skills.
• Excellent communication and presentation abilities.
• Proficient in Microsoft Office Suite and SAP
• Knowledge of local real estate laws and regulations.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Familiarity with digital marketing tools and social media platforms.
• Strong organizational and time-management skills.

The Senior Accountant/Assistant Finance Manager is responsible for maintaining day-to-day financial reporting and regulatory compliance needs of our business. The person will work closely with the company's cross-country team, while reporting to head of finance.

Key Responsibilities

• Ensure timely and accurate month end closing and prepare monthly reports including monthly financial statements, cash flow statements and management reporting
• Ensure compliance of financial records and controls with corporate statutory, and regulatory requirements
• Ensure timely preparation and submission of quarterly Singapore GST returns
• Ensure overall good maintenance of accounting books
• Assist in cash flow, credit control, and receivables management
• Work collaboratively with various internal parties across the company's global offices to acquire or provide information needed for analysis, reporting, budgeting and forecasting
• Participate with team in liaising with external auditor, tax agents, and external parties for all statutory and regulatory requirements to ensure compliance
• Prepare payments by certifying documentation and requesting disbursements
• Any ad-hoc tasks as assigned

• Degree in Accounting or equivalent Professional Qualification (CA Singapore / ACCA / CPA)

• At least 3 years of accounting full set experience with strong working knowledge accounting principles, practices, standards, laws, and regulations
• Proficient in Xero & MS office
• Good time management and organisational skills to meet deadlines
• Adaptive, ble to multi-task in a startup-esque environment
• Able to work independently with minimum supervision
• Strong interpersonal skills, and good team player
• Passionate and willing to learn and unlearn, to internalize learnings

• Ample opportunities to grow. You get to propose your own ideas and see it through.
• Work with passionate, talented and driven colleagues who get things done!
• Opportunity to work cross-country and with variety of projects of different nature.
• Challenging and exciting problems that await you to solve.
• Comprehensive Health Insurance Coverage.
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing

A procurement manager is in charge of making purchases in an organisation. They perform very essential functions, like conducting research, placing orders and procuring items like raw materials and other important items. Knowing more about the job of a procurement manager and learning about their duties and salary can help you decide if this is a suitable career choice for you. In this article, we answer, "What is a procurement manager?", define their role, explain the challenges they face and find out the qualifications and skills required to become one.

JOB REQUIREMENTS:

• develop and implement cost-effective procurement strategies

• build and maintain relationships with the right vendors

• negotiate prices with vendors to secure the best price for their company

• compare different proposals and select the one which suits the company's needs

• maintain communication with vendors to ensure timely delivery

• check adherence to all health, safety and environmental regulations

• prepare detailed reports about transactions and purchases periodically

• oversee invoicing, payment and coordinate with the finance department on the same

• supervise technological systems that track the shipment, inventory and supply of materials

• lead and advise a team of procurement staff

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• Identify new market including research to confirm the market potential, key competitors, consumer trends, and the product compliance with local regulations and standards
• Define product and distribution channel strategies together with the sales team
• Define regional pricing policy
• Maximize product lines to achieve sales budget
• Review product data to ensure that the field force is kept up to date on the new development

Treasury Operations & Analysis

• Monitor cash positions for all KLA APAC entities and make investment recommendations
• Help establish and manage in-country and cross-border cash pools across APAC
• Foreign exchange exposure gathering/analysis
• Backup for foreign exchange trading, hedge accounting
• Responsible for cash flow collections forecast for Orbotech Asia regions, covering China, Taiwan, Japan and Korea
• Coordinate and manage Standby Letter of Credit (SBLC) or Bank Guarantees for Chinese customers
• Partner with banks on updating, securing agreements to meet liquidity needs
• Other projects to support key global treasury initiatives

Credit & Collections

• Responsible for AR collections of Orbotech China AR covering both Flat Panel and PCB divisions
• Directly managing 2 AR collectors based out of China
• Significant interaction with China sales account team, and Division Finance organization
• Ensure compliance with internal policies and Sarbanes-Oxley controls and procedures
• Work with Wipro team to properly apply cash receipts and reconcile customer accounts
• Assist in managing credit risk exposures for both Flat Panel and PCB divisions
• Other projects to enhance efficiency or improve Days Sales
• Outstanding (DSO) metric for department (IT or process related)

Minimum Qualifications

• Master's Level Degree with at least 3 years of experience OR Bachelor's Level Degree with at least 5 years of experience

Primary Objective:

• To acquire and service clients to achieve and exceed the Bank's defined sales goals and revenue
• To provide personal financial advice and on-going servicing of clients to deepend client relationship and to maximise business opportunities

Key Responsibilities:

Client Acquisition

• Organise, execute and participate in sales activities and programs
• Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank's defined goals and revenue
• Participate and support consumer sales marketing activities for customers' acquisition and retention

Client Servicing

• Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
• Promote the Bank's products and services
• Cross-sell to existing bank customers to expand customer's share of wallet
• Adhering to high service level
• Promptly attend to customer's enquiries and other servicing matters

Compliance and Regulations

• Adhere to banks and regulatory requirements and uphold strong customer service experience
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

In your role as eCommerce Sales Specialist/ Asst Manager/ Manager, you will play a pivotal role in JDE eCommerce within the SEA region. You will be an active member of the SEA eCommerce Center of Excellence Team (CoE), and will actively participate into the new dynamic of our fast growing coffee business on the on-line channel. You will be reporting to Head of e- Commerce ,South East Asia.

Key Responsibilities

• Defines & develops strategic pillars to drive growth across the region
• Ensure perfect implementation of the basics of eCommerce in the region to build on solid foundation for future sustainable growth
• Win with the winner, with perfect activations for key Events in eCommerce platforms
• Build strong relationship and JBP with external stakeholders such as eRetailers, Marketplaces, 3rd parties and partners
• Lead a test & learn approach from this extremely dynamic region, that can be shared with the eCom Global community
• Accompany the fast moving retailers Lazada/AliBaba/ Shopee/ Redmart/ Amazon etc … in their tests and new services, to gain a 1st mover advantage in Coffee
• Collaborate closely with the local marketing team to develop a differentiated e-commerce channel marketing and sales activation plan to drive key metrics , quality ads content and traffic acquisition
• Define analysis tools and dashboards to test and learn fast and nurture the JDE eCommerce strategy in the region.
• Identify and support any new or additional business opportunities, to improve, step change or create a breakthrough for the eCommerce channel, for eg, channel development, product development to operational improvements, innovations etc.
• Identify and close performance gaps at country
• Deliver business KPIs: Nos, GP, MarketShares, Share of Search, Eventing
• Partnership collaborations with external partners to drive higher value to our brands and eCommerce platforms
• Any other ad-hoc matters

The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pivotal in ensuring that the hotel maximizes its profitability by analyzing trends, monitoring competition, and collaborating with other departments to align strategies with the hotel’s overall goals.

Key Responsibilities:

 Revenue Management:
    •    Assist in the development and implementation of pricing strategies aimed at maximizing hotel room revenue.
    •    Monitor and analyze competitors’ rates, demand trends, and market conditions to provide recommendations for pricing adjustments.
    •    Manage and optimize room inventory across various distribution channels, including OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and the hotel’s direct booking platform.
    •    Support the Revenue Manager in forecasting future revenue and occupancy trends based on historical data and market insights.

Data Analysis and Reporting:
    •    Collect and analyze data from Property Management Systems (PMS), Central Reservation Systems (CRS), and other relevant sources to monitor revenue performance.
    •    Prepare daily, weekly, and monthly reports detailing revenue performance, occupancy rates, and other key metrics.
    •    Identify opportunities for revenue growth by monitoring key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy levels.

Collaboration and Communication:
    •    Work closely with the Sales, Marketing, and Front Office teams to ensure revenue strategies are effectively implemented.
    •    Participate in regular meetings to review revenue performance, discuss upcoming events, and adjust strategies as needed.
    •    Provide support and training to hotel staff on revenue management principles and best practices to ensure alignment with revenue goals.

System Management:
    •    Maintain and update revenue management systems to ensure data accuracy and consistency across all channels.
    •    Assist in the implementation and management of new revenue management tools and technologies.
    •    Address any issues related to revenue management systems promptly to avoid disruptions in revenue operations.

   Strategic Planning:
    •    Contribute to the development of long-term revenue strategies, including pricing models, market segmentation, and distribution strategies.
    •    Support the Revenue Manager in conducting market research and competitive analysis to identify new opportunities for revenue enhancement.
    •    Assist in the preparation of the hotel’s annual budget and revenue forecast.

Key Role:

• Responsible for the Software project delivering a Software solution or an upgrade of a Software solution for controlling of a system.
• Responsible for the planning, executing, monitoring and controlling of the Software project from handover from sales to handover to the customer.
• Responsible for ensuring effective, economic and timely deliveries of the agreed scope from the Software Solutions Department.

We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton.  In this role, you will assist in overseeing the reservations department, ensuring that guest bookings are handled efficiently and accurately. If you have a passion for hospitality, excellent communication skills, and the ability to manage a high-volume reservations environment, we encourage you to apply and help us deliver exceptional guest experiences.

• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• Monitors and ensures that all reservations are input into the system promptly and accurately and are confirmed back to the guest/client.
• Monitors and reviews regularly the room and rates availability, hotel status, close-out dates and overbooking situation.
• Extends full cooperation within and between other departments to ensure guest satisfaction.
• Informs/Calls the attention of the Director of Revenue Management for situations like: overbooking, system failure and other critical cases. Consults with team before making any critical decision at work.
• Observes and Maintains Reservations and Rooms & Guest Services systems, procedures, company standards and policies.
• Regularly updates data system for contracts, rates and agreements, guest/client information and other important information.
• Maintains accurate records of data essential to future business plans and generates weekly and monthly reports required by the Director of Revenue Management.
• Coaches, directs, supervises and counsels all reservations staff when applicable, provides training to all staff in his/her department regularly, motivates staff to grow within the company and develops him/herself to be a better supervisor at all times.
• Observes and ensures that proper telephone manners are maintained at all times.
• Monitors and coordinates group reservations activity with the Sales Department and Director of Revenue Management including follows up tentative bookings and update reservation status.
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
• Performs other duties as assigned by Director of Revenue Management.
• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel’s expectation.
• Conducts daily briefing with the reservations team and attends briefing and departmental meetings or as assigned by Director of Revenue Management.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by Director Of Revenue Management.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with guests, subordinates, superiors and other section heads.
• Manages time effectively by meeting the deadlines or completing the tasks ahead of time, identifies and solves problems in a professional manner.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Office Admin Works.

MS Office.

Good Computer Knowledge

Good Communication Knowledge ( Strong in English )

Marketing Knowledge

Handling Invoices and quotation

stock checking and stock verification

Tally Software.

Preparing Tax Invoice works.

Operation Management.

General Administration.

Accounts and Finance Management.

Payroll Management

Key Role:

• Responsible for the Software project delivering a Software solution or an upgrade of a Software solution for controlling of a system.
• Responsible for the planning, executing, monitoring and controlling of the Software project from handover from sales to handover to the customer.
• Responsible for ensuring effective, economic and timely deliveries of the agreed scope from the Software Solutions Department.

Qualification:

• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) required.
• Experience in
  • Prevent problems by prioritizing, taking and standing by decisions and commitments made
  • Create commitment when communicating directions and goals in a clear and trustworthy manner
  • Seek information from - and involve relevant stakeholders. Achieve outstanding results and show persistency through difficulties.
  • Support development of team by delegating, inspiring people and promoting teamwork
  • Deliver consistently according to customer requirements as agreed in the contract
  • Show interest in customers and deliver according to customer needs as agreed in the contract. Contribute to a customer oriented culture
  • Seek opportunities for improvements in own work area
• Fluent in English
• International mind-set
• Strong analytical mind-set and easily comprehend complex tasks
• Team player who find it easy to work with others across different levels in the organization

Additional Qualification:

• Project Management Professional (PMP) certification required.
• Familiarity with relevant Software development methodologies (e.g., Agile, Waterfall).
• Professional experience in software project management.
• Leadership experience preferred.
• International exposure or work experience is a plus.

IT Support and Infrastructure

•        Manage, maintain, configure, and support IT infrastructure needs for the company and users for both shore and sea-based assets
•        Manage user reports on hardware issues and provide solutions with appointed vendors
•       Manage all incidents and solution implementation, ensuring timely completion and delivery to end users with appointed vendors
•       Manage software installation and updates on company owned devices
•       Manage connectivity issues for shore and sea-based assets with appointed vendors
•        Manage new software installation and updates from user requests
•        Troubleshoot hardware and software issues on servers and user company owned devices
•        Support users in providing access for guests and vendors
•        Conduct routine checks and tests on all hardware and software, provide any required resolution for issues discovered with appointed vendors
•        Manage, procure, repair, dispose, and sell off company IT assets with appointed vendors to meet company IT needs
•        Manage, and administer company IT policies, documentation, and user guides
•       Keep updated on the latest solutions and provide recommendations on improvements or upgrades required for the company
•        Manage all hardware and software recovery responses with appointed vendors
•        Work closely with Systems Manager to support users

Cyber Security

•        Implement and manage all security software in the network and end-points with appointed vendors
•        Create, implement, and manage cyber security policies across all information systems in the company with appointed vendors
•        Create, implement, and manage monitoring policies and ensure that all notifications are attended to with appointed vendors
•       Work with users to implement policies that continue to support their operations, and provide the security required to ensure integrity of the work done and data involved
•        Conduct routine checks and tests to ensure that all known loopholes and vulnerabilities are detected and patched
•        Conduct routine checks to discover and respond to security breaches and incidents
•        Create, implement, and manage cyber security incident response framework with appointed vendor. This should be the basis for all incident responses to internal and external stakeholders during security breaches
•        Provide routine reports on security notifications and breaches
•        Provide routine updates and reminders on cyber security awareness and education materials to users
•        Manage the reporting and recovery process of a security breach or incident with appointed vendor, within the timeframe defined in the framework
•        Work with users and departments to ensure that any required cyber-security audits are attended to, completed, and passed

Data Management

•        Work closely with the Data team to support the company with data policies across all systems deployed on shore and sea-based assets
•        Support the Data team in implementing Data Governance and Management policies across all systems
•        Support the Data team in enforcing Data Loss Prevention policies across all systems
•       Work closely with the Data team and appointed vendors to ensure that data across all systems are protected, secured, backed up and regular checks are conducted

People Management

•        Manage the IT Team Members work, schedule and training
•        Support the CTO in the appraisals of IT Team Members work performance
•        Guide and support the IT Team Members in day-to-day operations
•        Work closely with other departments and support their day-to-day operations

Requirements:

•        Experienced in managing M365 Business Suite, specifically services like Azure Active Directory, Microsoft Mail Exchange Servers, Security Policies, Defender, InTune, Sharepoint
•        Experienced in managing and deploying desktops, laptops, and other work devices to offices and offshore locations
•       Experienced in managing vendors to deliver support to users based on an agreed SLA
•        Experienced in procuring, maintenance, on-site and off-site support, and sales of used equipment
•        Good understanding of networking, network equipment, and cloud infrastructure
•       Good understanding on managing of Windows based and Mac based devices
•        Experienced in managing devices under MDM setup that is joined to a domain
• Experienced in setting up, managing and working with a vendor for security solutions

Chan Chee Meng
EA 07C3069
R1110620

The selected candidate must be able to perform all day-to-day accounts receivable transaction such as invoicing and reciept, including reliably and accuarely verifying sorting, calculation, posting and recording the data, and tax filing.

He/ She works specifically with accruals, fixed assets accounting, or the monthly yearly finalizing of accounts for audit purposes.

He/ She will also perform Human Resources duties for all employee payroll.

Willing to work long hours.

About the job

• To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
• Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
• Ensure that customers’ issues are handled efficiently and with empathy.
• Actively working towards fulfilling the four tasks of the store.

Your assignment

• I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
• I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.
• I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan.
• I know our daily and weekly service targets and this drives me to improve our service delivery.
• Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer.
• I optimise the relationship with our customers in order to drive sales growth and sustained long-term profitability.
• I am empowered to solve customer complaints within my level of authorisation. I recognise when I need to escalate an issue and then pass on the relevant information to a manager for him/her to be able to deal effectively with the customer.
• Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.
• I ensure safety guidelines are met within the Customer Relations  area.
• I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up  area when required.

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

Job Purpose:

1. To provide directions for implementation of business systems that serve Teckwah’s business strategies.
2. To oversee and manage a team of engineers and developers in the deployment and support of Teckwah’s business systems
3. To understand customers’ needs and implement the new capabilities to fulfill users’ requirements.

Job Responsibilities:

• Lead a team of support engineers and developers to provide operations support to the users in the use of ERP system. This includes managing the team to provide level 1 and 2 support, attending to daily operations issue and requests, and providing technical advisory to resolve systems and operations issues.
• Engage users and customers for new enhancements and modifications to the systems for new deployment or implementations. Plan these implementations and manage the team and resources for the deployment of these implementations, and, if necessary, to work with subject matter experts and consultants to implement enhancements to meet user’s needs.
• Understand the existing and future operation’s needs, the manager will assist the head of department to plan for system upgrade and/or acquisition of new systems to support Teckwah’s strategic business objectives.
• Understand system lifecycle management and processes and ensure all system implementation, development, support adhere to TW defined processes and industry best practices.
• Being the leader of the team, to plan and manage the team members support activities, training and career development to fulfill their respective roles in Teckwah.

Job Requirements:

Experience

• Degree or equivalent qualification in Computer Science / Computer Engineering, Engineering or related discipline.
• Led in at least 2 IT implementation or development projects, preferably in Supply Chain Management or Turnkey Manufacturing.
• At least 8 years of working experience, of which 5 years in a team lead or managerial capacity.

Critical Knowledge

• In-depth knowledge of integrated business applications systems, specifically, in the areas of Supply Chain Management, Third Party Fulfillment or Turnkey Manufacturing.
• Understand and experience in system implementation process and system support activities and processes.
• Familiar and experience with business applications systems maintenance and the associated activities and challenges.
• Overall understanding of the business activities involved in the above-mentioned line of businesses.
• Knowledge and experience with SAP ERP systems.

Skills & Abilities

• Project planning and control skills to enable expedient rollout of salient business systems
• Keep abreast of business development and continuously ensuring the relevance of business systems
• Able to develop systematic and structured processes to ensure continued sustenance of implemented systems
• Good communicator, both verbal and written.
• Able to lead IT professionals, contract resources and system users.
• Enjoy delivering differentiating solutions.

The ideal candidate will have a breadth experience in delivering transformational digital solutions to some of APAC’s SME Organizations. The right person will have an excellent mix of technical, consulting and business knowledge, able to influence key decision makers and take the role of trusted advisor in any account.

The role is to lead the PointStar delivery and client relationships. This role will be accountable for the overall account delivery, client satisfaction and management of expectations and management of expectations while developing a ‘trusted partner’ status that considers strategy, culture, timelines and budgets. You will be working alongside globally renowned and award-winning design, development and technology teams who are passionate about what they do and how they do it. To play a key role building strong business / technology relationships, taking a ‘hands on’ approach to define and deliver, embodying and driving a culture of continuous improvement.

Job Description:

1. As a Project Manager, you will be responsible to lead and manage ERP Project Engagement.
2. Responsible for the successful initiating, planning, executing, monitoring and controlling, and closing a project
3. As a PM, you should possess strong leadership skills and have the ability to build strong relationships and alliances with key stakeholders. You will also be responsible for providing inputs to the Account Manager for implementation updates and assisting with the account growth.
4. Other responsibilities as follows :

• Performing the work to define and mature the project scope, develop the project management plan, and identify and schedule the project activities. Executing the work in the project management plan to accomplish the project objectives under the project scope statement / Statement of Work (SOW).
• Set the deadlines, assign responsibilities and monitor progress for the project
• Performing the work to compare actual performance with planned performance, to analyze variances, to assess trends to affect the process.
• Ability to ensure team delivers the project on time and do consistent timely reminders with client team and internal team.
• Performing the work to formally terminate a project and transfer the completed product to operations.
• This position would require travel to Customer Locations within company operational locations.

Requirements:

1. Minimum 10 years of working experience including 3 years of hands-on project management experience.
2. Demonstrated track record of successful Project Management on ERP Projects. Oracle Netsuite project management experience is preferred.
3. Specific experience with structured development methodologies and standards.
4. Excellent communication, presentation, and planning skills are necessary. Experience with working with nearshore teams is preferable.
5. Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, and able to work in a fast-paced, highly entrepreneurial work environment.
6. Expected to have exceptional organization, leadership, and stakeholder management skills.
7. Minimum of a Bachelor’s degree in Management, Accounting, Computer Science and Technology, MBA or equivalent business experience preferred.
8. Experience with presales, contracting & management under multiple commercial models including T&M, FP and outsourcing partners is preferred.

Job Summary:

• Industry: Healthcare
• Employment type: Permanent, full-time
• Working location: Kent Ridge

Job Responsibilities:

• Coordinate and support clinical quality and safety programmes within the organisation.
• Play an active role in identifying, coordinating and participating with relevant departments in developing quality models, standards development, design and implementation of audits and risk management activities.
• Ensure accurate data collation and compilation for various clinical quality activities including clinical performance indicators.
• Provide support to QA and Clinical Services committees and continuously seek opportunities to improve work processes and highlight areas for improvement.
• Manage incidents and serious reportable events and conduct root cause analysis.
• Demonstrate management skills necessary to work effectively with internal and external stakeholders/partners across the system and work with teams across the hospital and institutions.
• Facilitate presentation of improvement efforts and ongoing measures of clinical processes to management to enable an effective learning environment.

Job Requirements:

• Possess a bachelor's degree from a recognized institution
• At least 3 to 5 years of relevant working experience in healthcare. Working experience in medical affairs and clinical governance is preferred.
• Excellent data analysis, communication, writing and problem-solving skills
• Exceptional interpersonal and people management skills
• Positive, motivated and able to perform under pressure

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

About Wine Portal

The Wine Portal Group is an end-to-end wine-sourcing and distribution platform that services all client segments across Asia, ranging from Private Clients & Experienced Collectors, On-Trade Customers & Industry Professionals, Mass Retail & Aspiring Wine Consumers and Media & Content.

Our mission is to create a holistic destination for people to discover, learn and enjoy wine. We strive to go beyond for the wine community through our various brands including:

1. Park90 – an award-winning wine lounge that has established itself amongst wine connoisseurs

2. Tenuta by Park90 - Inspired by Park90, our 2nd wine bar is located in the lobby lounge of Intercontinental Hotel with a focus in Italian wines

3. Grand Cru Wine Concierge – a premium wine retail shop that provides customized and exclusive offline and online wine buying experience

About the role

As part of our shift towards innovation and growth, Wine Portal is looking for an assistant marketing manager with strong experience to undertake marketing projects to build prominent brand awareness. Part of the role is to assist the head of marketing to execute marketing initiatives, which include strategy development, advertising, events, market research, and media planning.

1. Strategic Planning and Campaign Management

• Execute marketing campaigns with various business units to increase brand visibility, engagement, and sales.
• Analyze market trends and consumer behavior to identify opportunities for growth.

2. Event Planning and Coordination

• Conceptualize, plan, and organize wine-related events tailored to the target audience for various business entities.
• Collaborate with business entities to ensure seamless execution of events.
• Evaluate event success and provide recommendations for future improvements.

3. A&P Budgeting

• Manage advertising and promotional budgets effectively to maximize ROI.
• Track and analyze spending to ensure alignment with strategic goals.
• Work together with the procurement teams for A&P budget and claims.

4. Team Leadership and Collaboration

• Collaborating closely with other departments such as sales, procurement and e-commerce to ensure alignment of trade marketing activities with overall business objectives.
• Lead a marketing and design team, providing guidance and support to achieve objectives within the business entities.

5. E-commerce and Digital Marketing Expertise:

• Utilize knowledge of e-commerce platforms to optimize online sales channels.
• Implement digital marketing strategies across various platforms, including social media, email, and SEO.
• Plan and manage social media initiatives including content and calendar, including videos and blog posts with the team.
• Plan and executive effective CRM strategies using existing platforms like Mailchimp, Shopify etc to increase database, engage and retain customers.
• Monitor performance metrics and adjust strategies as needed to improve results.

6. Trade Marketing:

• Assist the head of marketing to work closely with the trade team and trade partners to ensure optimal product positioning and merchandising in stores.
• Develop trade marketing collateral such as sales presentations, and product catalogs to support sales efforts and communicate key selling points to trade partners.

Qualifications

• Min 5 years of experience in the F&B or wine industry, minimum 3 years managing a marketing team
• Preferably Bachelor degree holder or above, or equivalent.
• Proven working experience in marketing, particularly within the industry
• Experience in organising and hosting events
• Working knowledge of using e-commerce and CRM platforms such as Shopify and Mailchimp
• Preferably with WSET qualification, wine knowledge is a plus