Job Description for Public Relationship Officer (Full-time)

Responsibilities:

• Plan and execute public relations programs to enhance project visibility and community engagement.
• Address and resolve conflicts, feedback, and complaints related to the project in a timely and professional manner.
• Collaborate with the Client to implement necessary actions and follow up on resolutions.
• Initiate dialogue with property owners, management corporations, Resident Committees, Citizens’ Consultative Committees, Town Councils, and other relevant parties as directed.
• Conduct regular and ad-hoc visits to residents affected by the works to gather feedback and provide updates on work schedules and other relevant issues.
• Be available 24/7 throughout the contract period to attend to public relations matters on-site.
• Maintain and update a PR database to record all communication, visits, and follow-up actions.
• Ensure bilingual proficiency (English and another official language of Singapore) in both spoken and written communication.
• Prepare monthly reports detailing feedback/complaints and actions taken.
• Serve as Secretary for briefings, meetings, and dialogue sessions with affected parties/residents and relevant committees.
• Maintain a professional appearance and wear proper identification pass during engagements with stakeholders.
• Arrange dialogue sessions with affected parties before the commencement of construction work to inform them about project details.
• Prepare and submit a detailed public relations statement and program to the S.O. for approval before the commencement of physical works.
• Design, print, and distribute pamphlets, notices, and other materials to inform affected parties about the project's impact and benefits.
• Provide periodic updates and disseminate information to affected parties until project completion.
• Provide support and assistance for functions and events organized by the S.O. or other relevant parties.

Qualifications:

• Experience in the field of public relations with appropriate qualifications.
• Bilingual proficiency in English and Mandarin is a plus.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proven track record of conflict resolution and stakeholder management.
• Proficiency in maintaining detailed records and reports.
• Ability to work independently and as part of a team.

Working Area:

• Singapore
• $2,600 to $3,200 / Month

A&A HDB Mall project is looking for an experienced Public Relations Officer.

Responsibilities :

• Address and resolve complaints or feedback promptly, implementing necessary corrective actions.
• Collaborate closely with all relevant stakeholders, including contractors, project managers, consultants, residents, and authorities, taking proactive steps to mitigate any issues related to construction activities.
• Liaise and coordinate with these parties to ensure smooth communication and project alignment.
• Develop and execute public relations programs or talks to inform the public about the project's progress.
• Design and implement public relations strategies specific to the project.
• Provide regular updates to management regarding public relations activities on-site.
• Maintain and update all related records diligently.

Requirements :

• A minimum of 2 years of relevant experience in the field is required for this role.
• Prior experience as a Public Relations Officer is essential.
• It is preferably suited for candidates at the Junior Executive level, specializing in Public Relations, Communications, or a related field.

Responsibilities:

• Manage public relations matter and reach out, engage, educate and liaise with property owners, occupiers and residents on all matters relating to the project
• Manage the team of PRO engaged by the contractors
• Develop, coordinate and supervise the public relation programme for the project

Requirement

• Diploma in Mass Communication or Public Relation
• At least 3 years of relevant experience as a Public Relation Officer in the construction industry
• Able to work independently and in a fast moving environment
• Contract role

We are representing a global client in the gaming industry in search for a Global Head of Public Relations

Job Responsibilities:

• Manage Organisation global PR team, ensuring stable operations across all regions and helping the team grow continuously.
• Maintain and enhance Organisation media relationships in Southeast Asia, Latin America, Europe, and other regions, establishing deep trust and mutually beneficial relationships with media partners.
• Formulate the B2B and B2C strategies for Organisation Esports, uncover the compelling esports stories and enhance brand visibility and recognition for Organisation Esports.
• Responsible for content promotion, press releases and other efforts for multiple game products at various project stages, contributing to the success of game publishing initiatives.Responsible for or participate in Organisation CSR and GR initiatives in multiple regions, fostering long-term partnerships with relevant stakeholders.

Job Requirements:

• BS/BA in Public Relations, Communications, or a similar field.
• Over 5 years of work experience in PR-related fields, over 3 years of team management experience, and with proven experience in managing multinational teams.
• Well-versed in various types of games and possess a deep understanding of the esports landscape.
  

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore

• 6 days’ work week (8 hours per day)

• Duty meal allowance

• Uniforms provided

• Attractive incentives & bonus

• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• To perform all duties associated with the cleaning of walkways, public areas and guest reception area of the hotel.
• Ensure that the condition of fixtures, fittings and building components are well-maintained.
• Any other relevant duties as assigned.

Job Requirements:

• Able to work on weekends and public holidays.
• Able to work on rotational shifts.
• Able to speak and understand basic English.

Job Descriptions & Responsibilities:

Key Responsibilities:

· Client Acquisition: Reach out to prospects through various sales channel

· Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.

· Documentation: Consolidate and verify documents required from clients for various processes.

· After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.

· Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.

· Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.

· Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

· Min. 1 year of relevant working experience.

· Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.

· Proven track record of success in B2B sales

· Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.

· Excellent communication and negotiation skills, both written and verbal.

· Ability to understand client needs and customize solutions accordingly.

· Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Employee Remuneration and entitlements:

- Basic Salary (commensurate with experience)

- Performance Incentive (subject to meeting sales KPI)

- Handphone allowance

- Transport reimbursement

- 14 days annual leave

- 14 days medical leave

- Birthday leave

- Learning and Development Opportunities

- Working hour: 9am to 530pm (Monday to Friday), 9am to 12.30pm (Saturday-Work from Home)

You will work in a range of clinical services, including inpatient care of rehabilitation and sub-acute patients, outpatient clinics focusing on integrative care of patients with chronic disease, geriatric syndromes and rehabilitative care, and home medical care for chronic bed bound patients. Doctors with specific preference will be able to focus on inpatient, outpatient or home medical care.

Responsibilities:

· Provide inpatient and outpatient care of patients at St Luke’s Hospital and other assigned institutions as part of extension of services of the hospital

· Participate in relevant research

· Keep good records of treatment and findings and write relevant reports and referrals

· Be actively involved in the screening of referrals as well as bed management.

Requirements:

· Basic medical degree and registered to practice in Singapore

· Preferably with 2 years experience in a hospital environment

· Postgraduate exposure to geriatric medicine will be an advantage

· Interested to work with elderly patients

Responsibilities:

• Perform data entry and other general administrative duties assigned.
• Handle documentation for freight forwarding operations
• Conduct targeted conversations with customers to identify customer needs
• Manage the complete documentation for checks in accordance to internal SOPs, government regulatory requirements and legislations to identify non-compliance
• Monitor shipments regarding to freight forwarding matter
• Follow operational policies, standards and procedures
• Conduct basic risk assessment
• Any other ad-hoc matter as assigned by superior

Requirements:

• Minimum 'N' Level and above education
• Proficient in Microsoft Office (Outlook, Excel, Powerpoint etc)
• Communication skills
• Able to multitasking and ability to manage time effectively
• Problem-solving

The successful candidate will focus on developing and articulating solutions for our clients, working with multi-functional teams, and driving conversations at the most senior levels of our client’s organizations in the public sector.

Key Responsibilities: -

•  Generate sales opportunity to achieve short and long term revenue and profit growth
•  Execute direct sales programs and initiatives to drive sales
•  Develop and execute sales strategy for the accounts assigned
•  Develop and maintain a high level understanding of end-to-end IT offerings including IT infrastructure, security technologies, IT application, managed services & digital transformation in local competitive environment
•  Manage overall sales process from pre to post-sales
•  Take active lead to engage partners in customer engagement and solutioning
•  Responsible for proposal creation and delivery
•  Engage customers at all level to develop long term business relationship
•  Engage internal stakeholders in sales approval process

Job Requirements: -

•  Minimum 5 years of working experience in IT solutions sales, with the ability to demonstrate a high level of understanding of the latest technologies, preferably from SI environment
•  Diploma/Degree in Computer Science/Information Technology or equivalent
•  Demonstrate experience in managing sales pipeline
•  Experience in selling with partners and enterprise customers
•  Experience in public sector (Government / Education / Healthcare) sales will be added advantage

2nd OFFICER

Job responsibilities

* In charge of navigation, navigational equipment and navigational publications

* Unkeep of all bridge equipment, GMDSS operator

* Maintain a watch in port including the operations of cargo as required

* Passage plan making

Requirement

* COC Class III

* At least 1 year experience on tanker

Responsibilities:

• Access Control: Monitor and control the entry and exit of all personnel, vehicles, and deliveries to ensure that only authorized individuals have access to the site.
• Visitor Management: Ensure all visitors to the site are properly registered
• Reporting: Incident reports to the Security Manager or Site Supervisor.\

Requirements

• Security Officer License

Assists Club Manager to ensure smooth daily operations of the Jackpot Branch while maintaining a high standard of customer service. Have good knowledge of different jackpot machines/games and the ability to troubleshoot simple machine faults.

Roles and Responsibilities

Operations

• To enforce entry/exit check in compliance with regulations
• To ensure accuracy when recording forced handpay, big win, jackpot and taking down player’s particulars in the handpay form
• To attend to players’ needs, enquiry and provide excellent customer service
• To alert the duty Jackpot Executive or Branch OIC immediately of failures, impending failure to all hardware and software pertinent to the smooth operations of the Branch
• To ensure that all machine keys and safe keys are in safe custody
• To attend to machines faults and perform simple repairs
• To educate players on slot machine functions and explain game features
• To handle any unclaimed bills found on the gaming floor or inside the machine
• To witness ram clear, machine configuration, testing, seal and break seal of slot machine after technician has repaired in accordance to SOPs, and filling up the necessary forms for submission to finance
• To oversee collection weekly
• To maintain cleanliness of jackpot floor area and perform regular sanitization
• To assist problem gamblers and provide assistance e.g. self-exclusion form as requested by members before implementing the ban
• Record for any job done in the machine status log book when opening of machine door is required

Cashiering Duties

• Opening and closing of shift
• Ticket redemption and payment
• To monitor and be responsible for cash float

Management Duties

• To help gather and provide ground feedback to Manager
• To guide and impart necessary skills and knowledge to new colleagues.
• To provide useful feedback for the improvement of Branch operations.
• To perform all tasks as assigned by the Manager

Requirements

• Minimum secondary education
• Minimum 2 years of experience in a supervisory position
• Good communication and interpersonal skills
• Good customer service skill
• Computer literature
• Able to perform shifts work including weekends & public holidays

Responsibilities:

• Protect company’s property and staff by maintaining a safe and secure environment
• Observe for signs of crime or disorder and investigate disturbances
• Act lawfully in direct defense of life or property
• Apprehend criminals and evict violators
• Take accurate notes of unusual occurrences
• Report in detail any suspicious incidents
• Patrol randomly or regularly building and perimeter
• Monitor and control access at entrances and vehicle gates
• Obtains help by sounding alarms
• Any ad-hoc duties as per assigned

Requirements:

• Minimum 1 year of relevant experience
• Secondary / Certificate in Security or equivalent

Job Requirements:

· Minimum of a secondary education.

· Successfully completed the following WSQ modules:

o Guard and Patrol: Provide Guard and Patrol Services.

o Incident Response: Handle Security Incidents and Services.

o Threat Observation: Recognise Terrorist Threats.

· Possession of PLRD license.

· 1 – 3 years’ relevant experience in the security field.

· Able to read and write simple English.

· Basic computer knowledge is preferred.

· Willing to work on rotating shifts including weekends/public holidays.

· Able to conduct a basic investigation into incidents.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

In this role, you will help grow Google Cloud across the enterprise account customer segment. You will build executive-level relationships, and align our cloud offerings to customer needs.

Qualifications

Job responsibilities

• Lead a territory account planning process that aligns partner and Google resources to cultivate business growth and customer satisfaction.
• Drive consistent new business growth by managing the process.
• Build and deepen executive relationships with customers, and utilize existing executive relationships to help create growth into new organizations. Influence long-term strategic direction, and serve as a business partner.
• Discuss and manage complete processes, often presenting to executives in corporate customers.
• Promote a growth strategy with Google’s partner ecosystem. Scale with partners that deliver innovative solutions to drive new value in the market.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in software sales and account management at an enterprise B2B software company.

Preferred qualifications

• 10 years of experience promoting infrastructure software, databases, analytic tools, or applications software and exceeding goals.
• Experience working with and presenting to executive-level audiences.
• Experience working with and managing partners on implementation projects, including global system integrators and packaged software vendors.
• Experience with commercial and legal agreements working with procurement, legal, and business teams.
• Ability to work with sales engineers and customer technical leads to inventory existing software estate, define migration plans, and build business cases for migrations.

Job Responsibilities:

Receiving during delivery

- To verify the items delivered are as per our POs to vendors

- To follow up with vendors pertaining to any outstanding POs that are not being delivered

- To follow up with vendors on items delivered incorrectly or short and to arrange for the next earliest delivery date

-Monitor and check the quality of stock upon arrival (Reject the items is necessary)

Receiving - Data Entry (Market List POs)

- Enter all Market List invoices into MC-Material Control System

- Attach Market List PO with supplier's invoice

- Attach receiving copy printout with supplier's invoice

-Investigate and solve problems with regards to suppliers (GRN, CN, DN)

Issuing and Receiving of Store Items

- To ensure that the Transfer Form is being raised by the requestor

- To confirm the quantity and item issued to the requestor are as per Transfer Form

- To keep the stock record cards duly updated on daily basis

- Maintain and update inventory reports for F&B Main Store

Job Requirements:

• O/A Levels or NITEC in any discipline

• Good inter-personal and communication skills and able to work across departments.

• Good knowledge in computer skills.

• Meticulous and has an eye for details.

1. The RTO Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

2. The RTO shall be independent and energetic to perform permanent shift work or late night supervision and project management work.

3. The RTO shall be competent with all necessary Ministry of Manpower WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.

4. The RTO shall possess high proficiency in MS Excel, Power-point and maintaining of proper daily work progress record.

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

Responsibilities:

• Work in a team to establish best or alternative solutions that are feasible within the technology and timeline constraints to deliver projects and change requests.
• Analyse and troubleshoot software-related problems reported by end-users, identify root causes, and propose effective solution.
• Develop, test, and deploy new software applications.

Requirements:

• Diploma or Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Superior analytical skills with a good problem-solving attitude and ability to perform in a team environment.
• Familiar with OOP design principles and strong Java development skills.
• In-depth knowledge in secure coding practice. Familiar with code quality tools and enjoy following clean code practice.
• Knowledge of GIT and experience in code versioning with GitLab.
• Excellent expertise in the following technologies:

1. Business process automation with jBPM/Camunda
2. MySQL database and Linux operating system
3. Spring Framework and JBoss EAP
4. API technologies: REST API, JSON, JWS & JWE
5. UI framework: JSF and Angular

• Experience in DevOps tools Jenkins and SonarQube is a plus.

The successful candidate can expect a competitive package that includes an attractive basic salary, annual bonus, variable bonus and staff share options. Please submit your detailed resume, including expected salary and contact number.

(We regret that only short-listed candidates will be notified)

We are looking for an experienced and skilled individual to join our team. The successful candidate will be responsible for overseeing all facilities operations and management to ensure a smooth and efficient working environment for our employees.

Job Description:

• Plans, organises, co-ordinates and executes effective Facilities Management in accordance with established policies and budget.
• Develops annual maintenance plan to ensure the offices, AMP@Pasir Ris and CommonSpace, are running in tip-top condition.
• Sources and appoints reliable contractors for maintenance and repairs services in accordance with established policies.
• Supervises maintenance and repair works and process payments for satisfactory services rendered.
• Act as the primary point of contact for tenants and stakeholders regarding facilities and security-related issues.
• Manages and coordinates tenants, renters and public usage of AMP facility. Manage contracts, terms and conditions and billing terms with current and prospective renters/tenants.
• Liaises with building owner, authorities and building partners pertaining to building services and facilities.
• Attends to needs of operating units for fixture & fittings, equipment and executes appropriate purchases as requisite.
• Manages issuance of passes, parking tokens, renewal of utilities contractors for electricity and monitoring of utilities (water and electricity).
• Prepares annual maintenance and services budget.
• Represents AMP at facilities related meetings and events.

Job Requirements:

• Diploma/Bachelor's degree in facilities/building management, engineering, or a related field.
• Minimum 2 years of related experience in property management or commercial building administration.
• Strong knowledge of building systems, maintenance practices, and safety regulations.
• Excellent communication and interpersonal skills to work effectively with internal teams and external partners.
• Able to perform multiple tasks effectively.

Job description:

Develop product strategy and roadmap

Manage product development process

Monitor product market performance and user satisfaction

Coordinate cross-functional teams to ensure successful product development and launch Analyze market trends and customer needs to guide product decisions

Requirements:

1. Educational background: Bachelor degree or above

2. Work experience: At least 10 years of product management experience, with a background in chemicals.

3. Leadership: Strong leadership and team management skills are required, and the team can be motivated to achieve goals

4. Market insight: Excellent market insight is required, and the market trends and customer needs can be accurately grasped

5. Communication skills: Excellent communication and presentation skills are required, and the team members and stakeholders from different backgrounds can be effectively communicated

6. Decision-making ability: Strong decision-making and problem-solving skills are required

7. Adaptability: Ability to work in a fast-paced and changing environment

• To Check all drawings, specifications and schedule of works as per the contract document and reporting the discrepancies to consultant and contractor in order to avoid progress delay.
• Full-time site supervision and inspections to ensure that all structural works are carried out as per approved specification and also as per drawings with approved material in an appropriate sequence and methods.
• Inspect and monitor quality of architectural finishing materials delivered to site and quality of workmanship.
• Carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in discharge of the contract.
• Assist RE in supervision and inspecting all structural works.
• Assist CPM in site progress and update proper site records about the progress of work and documentation.
• Attend site meetings and site walks with clients and consultants.
• Ensure timely submission of shop drawings, method of statement, other technical submissions, material samples and trade demonstration by the contractors.
• Assist and co-ordinate with consultants to resolve any technical and interfacing issues.
• Familiar in consultant Quality Management System and make proper documentation for QMS audit to comply HDB audit.
• Liaise with contractor on work schedule, progress, work quality and quality control etc.,
• Witness and verify any field test carried out on site.
• Monitoring Site Instrumentation report (Settlement marker, Vibration report, Noise meter).
• Update Monthly progress report and daily site activities report.
• Enforce quality control, Safety management, Vector control and tidiness of the work site.
• Update monthly Consultant Safety and Vector report.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

We are seeking candidates for the position of Research Officer for the Circular Bioeconomy team, part of the Biotransformation Group at the Singapore Institute of Food and Biotechnology Innovation (SIFBI). The Circular Bioeconomy team performs Research & Development in biotechnological approaches to waste valorisation, alternative protein and carbon-reduction. The mission is to provide biotechnological solutions for achieving Singapore?s ambitious goals of Zero Waste, Food Security and Net Zero emissions.

Job Description:

• Perform laboratory experiments for Circular Bioeconomy projects, such as microbial isolation, flask fermentation, bioreactor fermentation and analysis using assays, analysers, chromatography and quantitative PCR.
• Plan experimental work in close collaboration with supervisor. More experienced candidates will have greater independence in planning, executing and trouble-shooting their own work.
• Analyse, organise and summarise experimental results for reporting to supervisor. More experienced candidates will have greater freedom in interpreting, evaluating and reporting results to stakeholders.
• Maintain laboratory and equipment in good and productive order, such as purchasing consumables, organising and tidying lab, maintaining equipment and writing SOPs.
• Uphold high safety and integrity standards, complying with all HSEP (Health, Safety and Environmental Protection) rules and regulations, as well as SIFBI internal rules.

Job Requirements:

• Bachelor's degree in food science or Life Sciences, such as Biotechnology.
• Previous work or internship experience with laboratory work is preferable.
• Experience and preference for hands-on experimental work in a laboratory.
• Experience with microbiological and aseptic techniques. Experience with fermentation and bioreactors is advantageous.
• Experience with analytical techniques such as biochemical assays, spectroscopy and chromatography. Experience with PCR techniques is advantageous.
• Experience with software tools such as MS Office, Teams, MatLab, MiniTab, and various proprietary scientific soft wares such as for biotechnological and analytical equipment.
• The ideal candidate is passionate about science and sustainability, self-motivated, organised, detail-oriented, and has excellent communication and teamwork skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

ACCOUNTABILITIES:

Execute the day-to-day administrative work processes for the successful delivery of centralized customer- centric services to SIMGE learners.

1. Student Services: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Performance Management: Carry out the services provided by Student Services team to achieve departmental outcome.
3. Continuous Improvement and Innovation: Provide inputs or suggestions to improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
4. Quality Control: Execute work processes to ensure that SIM GE student interactions are responded to in accordance with policies, procedures and regulatory requirements.

JOB REQUIREMENTS:

• Diploma holders
• At least 2 - 3 years of relevant work experience in a customer-focused environment, preferably in an education setting
• Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
• Bilingual with good command of spoken and written English
• Working knowledge of Microsoft Office software
• Excellent interpersonal, communication and presentation skills
• Good organizational skills
• Ability to engage effectively with people of diverse background
• A team player who can work with academic staff and administrative support personnel
• Result-oriented
• Resourceful
• Able to work independently and as a member of multiple and varied teams