Job Description

You will be responsible for supporting an outstanding experience for parents and students through the Purchase phase of the Family Experience Journey (FEJ), as families progress from initial enquiry through to and including the child’s first day at school, thereby maximising the conversion of leads into new starters.

- Ensure timely communication, responding to all parent contact within 24 hours during the working week.

- Ensure high quality communication: written and verbal language, structure and consistent attention to detail.

- Maintain high levels of warmth and enthusiasm throughoutall communications.

- Ensure that each family experiences key ‘magic moments’ throughout their journey, from enquiry to enrolment / induction, that are customised to their circumstances and memorable.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Build an understanding of each family’s needs and interests throughout the Parent Experience Journey.

- Get to know families through great questions and active listening.

- Always be curious - identify what each parent and student needs – then personalise and tailor your offer accordingly.

- Deal effectively with objections and be responsive to buyingsignals.

- Build empathy and rapport with families.

- Support the MAC team through attendance at school recruitment events.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step.

- Deal with new enquiries effectively and convert the enquiry to a visit to the school.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

- Conduct individual and group tours of the school, making them as personal as possible and convert families to make an application.

- Facilitate the application and assessment process in a straightforward and efficient way to convert families to enrolment.

- Facilitate any remaining enrolment requirements and maintain continued contact to convert enrolled families into new starters.

- Support families in their induction and orientation to ensure a positive start at their new school.

- Follow up with leads at all stages of the pipeline that have become unresponsive to reignite their interest. Follow best practice in timing this communication.

- Close out unresponsive leads in a timely fashion, always leaving the door open for the conversation to restart.

Ensure that the school’s brand and core messages are integrated throughout the Purchase process.

- Articulate in a compelling fashion the school’s USP and proof points.

- Advocate the value of being part of the Nord Anglia family.

- Link what parents and students need to our unique offer.

- Bring to life our global collaborations and educational assets to meet the needs to each family and student.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Support the Admissions Manager throughout the re-enrolment process to optimize the retention of existing students and families.

- Support the Admissions Manager in refining the list of families eligible for re-enrolment.

- Work with the Admissions Manager to identify high risk families and support the execution of any mitigation strategies that are put in place to minimize the risk of these families not re-enrolling.

- Support the work with Marketing & Communications to optimize the nurturing of existing families with regard to the re-enrolmentprocess.

- Support the re-enrolment process for families with the aim of making the process as straightforward as possible.

- Work with other relevant functions across the school to efficiently support the contracting and finance aspect to the re-enrolment process.

- Retention versus prior year

Implement the school’s admissions processes in line with any group policies and local market regulations.

- Maintain an up to date understanding of group-wide admissions policies and processes.

- Understand any local regulatory requirements and ensure these are implemented at each stage of the admissions process.

- Timely resolution to any issues flagged during weekly audit

Manage data capture and lead management through iSAMs currently and our CRM system when this launches.

- Ensure that all new leads are entered into iSAMs / CRM within 24 hours during working week.

- Ensure that lead statuses, notes and personal details are kept fully up to date at all times and after each and every communication with prospective parents.

- Ensure the school adheres to NAE business rules in relation to data capture and management.

Timely resolution to any issues flagged during weekly audit

Provide appropriate feedback and best practice share to other members of the Admissions and wider school team.

- Support the Director of Admissions and Marketing to develop a culture where the school engages as one and works to ensure admissions is a whole school responsibility.

- Contribute to the sharing of best practice in admissions across the Admissions team, region and group.

- Employee performance review rating(s)

- Team conversion rates

- Team feedback

Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.

- Take ownership for personal development and works with Admissions Manager to develop and implement a focused and straightforward Personal Development Plan.

- Take ownership for requesting feedback from others in a timely fashion.

- Provide both constructive and appreciative feedback both unprompted and when asked.

- Positive performance appraisal

Philosophy and values:

We are ambitious for our students, our people and our family of schools. We believe that:

- There is no limit to what every person can achieve.

- Creativity and challenge help us get better every day.

- Learning should be personalised.

- Unique global opportunities enhance the learning experience.

Promote and adhere to the Company Vision and Values:

Opportunity

Opportunities need to be meaningful, about achieving potential and making progress.

Impact

Impact is about making a difference. It needs tobe immediate, positive and lasting.

- Role-model the ‘Be Ambitious’ philosophy each day

- Feedback as a valued member of the team and the wider organisation

Leadership

Leadership is about considering the team’s needs as well as your own, setting inspiring examples, being supportive and showing real accountability and responsibility.

Respect

Respect is about listening, being inclusive, showing tolerance and getting the little things right

Each individual must ensure that they meet their statutory responsibilities and Company policies with regard to Health and Safety, Equal Opportunities and other relevant legislation and undertake any other appropriate duties as allocated by the Principal.

OTHER

Promote and embodies The CORE 7 Leadership Capabilities:

1. Accountable

Establishes a high performing culture and accepts accountability for organisational performance.

2. Strategic

Leads opportunity and is committed to continuous improvement aligned with the organisational vision anddirection

3. Collaborative

Works collaboratively with others to achieve organisational outcomes

4. Entrepreneurial

Creates organisational value for diverse stakeholders and achieves commercial success

5. Enabling

Drives excellence through valuing and developing others

6. Agile

Achieves personal and organisational success within a changing, dynamic and complex environment

7. Resilient

Demonstrates personal resilience within a demanding environment of high expectations

- A commitment to safeguarding and promoting the welfare of all pupils.

- Willingness to undertake appropriate child protection training when required

- Valued member of the team and organisation

PERSON SPECIFICATIONS

Qualifications / Training

Bachelor’s Degree

Experience / Knowledge/ Skills

- Minimum 2 years working in a sales or service delivery sector

- Good cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures

- Experience of having worked within a service delivery sector, education sector experience a bonus

- Outstanding written and verbal communication skills

- Excellent time management skills and flexibility in dealing with multi-functional tasks

- Experience of working with a CRM and / or IMS

Personal Attributes

- A warm, personable and curious character

- Creative and technical thinking ability

- Self-motivated, flexible and adaptable to different tasks at hand

- Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure

- High level of integrity

- Excellent time management and organizational skills

- Proficient communicator both oral and written

- Excellent attention to detail

- Affinity with and interest in education

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our students irrespective of race, ability, religion, gender or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. The school will support candidate to obtain this.

Officer

JOB DESCRIPTION

• Underwriting the risk, servicing and ensuring the risk is accepted in accordance to Underwriting Guide and within Code of Practice.
• To ensure that the renewal management duties assigned is completed within code of practice standards.
• Manage assigned scheme partners including servicing and maintaining good relations with the partners / intermediaries.
• Provide support and build good relations with the intermediaries, with the aim to grow the business.
• Follow up actions where there is discrepancy in declared NCD and claims experiences
• Product Review including support the implementation for the agreed changes including system customization, changes on brochures, policy wordings, rolling out to partners
• Work alongside with the HOD/manager to achieve division top line and bottom line.
• Other adhoc duties as assigned.

EDUCATION / PROFESSIONAL QUALIFICATION

• Diploma holder in any discipline or equivalent
• Mandatory: Certification in General Insurance - BCP and PGI

EXPERIENCE & ANY SPECIFIC SKILLS SET REQUIRED

• Minimum 2 years of relevant experience in general insurance industry

• To perform all roles and responsibilities required of site supervisors under the Building Control Act.
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions.
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check trial panel & mockup done on site and off site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary.
• To ensure CAG emergency preparedness protocols are adhered to by the contractors during trial runs or actual emergencies.
• To prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified.
• To attend site, progress, variation and coordination meetings and to keep proper minutes of these meetings. To follow up and report to QP(S), QP(D) and CAG within two (2) days for site issues raised during the meetings.
• To help resolve contractors’ queries and coordinate the works with other contractors.
• To inspect and assist with handing / taking over of completed works.
• To facilitate the timely taking over of site parcels to be handed over by other contractors and highlight any issues that will delay the progress of the works.
• To ensure that proper and updated records of all works, including records of variation works, tests, inspections, work progress, materials and equipment/machinery on site, labour safety, provisional quantities, dayworks, etc, are kept.
• To take and carry out instructions from and represent the QP(S), QP(D) and CAG on site.
• To ensure that the contractors maintain safety, cleanliness and tidiness of the site at all times.
• To be conversant with all procedures in the Changi Aerodrome Manual, “Airside works Procedures Manual”, Airport Operational and Safety (AOS) requirements”, and Workplace Safety & Health Manual. To make conscious effort to be constantly updated on any subsequent revisions to the above-mentioned manuals, procedures and all applicable airport circulars.
• To adhere to the shift duty roster assigned by the Consultant or Resident Engineer.
• To carry out any other duties including administrative tasks as directed by the Superintending Officer / Consultant / QP (S) / QP (D).

Requirements:

• The RTO shall have minimum five (5) years of relevant experience as a RTO, of which at least three (3) years shall be in supervision of works similar in bored piling, and temporary works such as haul road and temporary drainage diversion, ERSS, excavation works, ground improvement works, flood prevention and mitigation, etc.
• The RTO shall preferably possess a Diploma from Polytechnic or Workplace Safety & Health Coordinator or possess Advanced Certificate in Workplace Safety and Health or relevant qualifications.
• The RTO shall be accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Good analytical ability with strong verbal and written communication skills. Competent in keeping and maintaining proper and updated site records on progress of work.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• Coordinate the contractor, AC, QP(D), and relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for the presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Strong communication and interaction skills.
• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Knowledge of Opera or other Property Management System would be an added advantage

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• Coordinate the contractor, AC, QP(D), and relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for the presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Stand in rate to be discussed during interview.

Duties & Responsibilities:

• Report and provide assistance to QAQC Engineer & Senior Inspector
• Inspection of the completed tunnel precast elements
• Keeping of Quality Control (QC) records at all stages of the segmental tunnelling lining production
• Testing and examining the materials used
• Checking on the workmanship of the manufacturer in connection with the tunnel precast elements production
• Inspect and checking of defects of production phase of tunnel precast elements and provide finding and recommendation on remedial measures to mitigate the defects

Requirements:

• A Civil Engineering Diploma recognized by the Professional Engineer (PE) Board, Singapore, or its equivalent as accepted by the OIC
• Min. 3 years of relevant experience in the inspection and quality control monitoring of high quality, mass produced precast concrete products
• Will be stationed full time at precast yard.
• Require valid RTO Certification
• Must have SSSS certification

We are International Reinsurance Brokers established for more than four decades with worldwide clientele base. As a reinsurance specialist, the company works on behalf of insurance companies to facilitate the placement of Treaty and Facultative reinsurance program.

The company is regulated by the Monetary Authority of Singapore (MAS) and has subsidiary companies in Jakarta and Colombo.

We are looking for full-time candidates to assist in the Finance & Administrative Department. Candidates with related qualification & working experience is most essential.

ACCOUNTANT / ACCOUNTS & ADMIN OFFICER

Roles & Responsibilities:

• Consolidation of Group Accounts and review of subsidiary accounts
• Handle full set of company’s books of accounts and monthly financial reports
• Cash-flow management of company’s account & clients’ account (IBPA)
• Prepare periodic budget & forecast analysis & monthly management reports
• Trade debtors and creditors control and general ledger reconciliation
• Revaluation of trade debtors and creditors and monitor of monthly Ageing reports
• Prepare MAS statutory returns & regulatory compliance and liaison with MAS officials
• Conversant with IFRS standards & Insurance Intermediaries Act
• Handle corporate taxation matters & attend IRAS query & liaison with tax agents
• Reconciliation of monthly group office accounts & intercompany balances
• Prepare GST returns and ensure timely submission to IRAS
• Review of staff expense claims, operating expenses & online payment instructions
• Liaise with auditors, bank officers, corporate secretary and other government officials
• Assist in Corporate Secretarial duties, HRM & general office administration
• Monitor contracts administration and renewals including TOBA, KYC/CDD
• Review & administration of office general insurance needs, including claims/renewal
• Assist in IT related work, co-ordination & follow up with external vendor(s)

Requirements:

• ACCA / Degree in Accountancy or Finance from respectable Universities
• Must be conversant in Companies Act, Insurance Act, PDPA, local taxation
• Mature, responsible & able to work independently and can work under pressure
• Positive attitude, strong self-motivation, pro-active and with initiative to learn
• Possess strong communication and interpersonal & people skills
• Good knowledge of Microsoft Excel/Pivot Table/Power-point/Words

Position and remuneration will commensurate with related experience and qualification.

Interested candidates are invited to send full resume with a recent photograph, contact number, present and expected salary, together with copies of educational certificates and transcripts.

We regret only shortlisted candidates will be called for interviews and further discussion.

The Company

Exciting opportunity to join an established and reputable REIT with a resilient portfolio of grade A assets. They are synonymous with quality and dedication to service excellence.

The Role

Reporting to the CEO, you will be responsible for managing the Company’s Investor Relations function, Corporate Communications and Sustainability Reporting, including but not limited to; formulate internal and external communications strategies, develop relevant communications materials including press releases, presentations, annual report, websites, and corporate collaterals, and manage both traditional and digital communication channels, build long-term relationships with key stakeholders, strategic partners, investment community and the media, plan, organize and execute corporate events, and drive corporate-level corporate social responsibility engagements and campaigns, collaborate with cross-functional teams to identify and implement initiatives that reduce our environmental impact and improve resource efficiency, establish and manage processes for sustainability reporting, ensuring alignment with relevant standards and frameworks, and overseeing the external assurance process for sustainability reports, ensuring alignment with auditing standards and industry best practices and assist in ah-hoc projects.

Your Profile

To succeed in this role, you should have the relevant academic qualifications with at least 5 years of relevant IR experience gained with REITs and/or Singapore listed companies ideally. You should have critical thinking skills with excellent stakeholder management skills and be an effective communicator.

Apply Today

Please send your resume, in WORD format only and quote reference number FT12995572, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Teo Sui Fen EA Registration no.: R1109280

JOB DESCRIPTION

· Generate sales leads

· Build sustainable relationships and trust with clients' accounts

· Provide accurate, valid and complete information

· Meet personal/customer service team KPIs

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description

We are looking for a competent Credit Management Officer to manage queries and ensure timely repayment from existing clients. You will be responsible for all credit management activities through telephone calls, emails, site visits and other appropriate actions.

Responsibilities

• Contact customers through phone and email to remind customers to regularize their accounts.

• Conduct site visits to customer premise to establish business presence and payment reminder.

• Able to achieve daily productivity in terms of call attempts, contacts and promise to pay by customers

• Provide customer with clear and accurate information including outstanding balance, due amount and due date.

• Maintain and update all dunning and site visit records factually and timely into collections system

• Provide exceptional customer service by addressing inquiries, concerns, and disputes promptly and professionally

• Able to work independently, have good communication skills and able to handle service and complaints matters.

• Any other duties as may be assigned by the management from time to time.

Requirements

• Min Diploma holder

• Good interpersonal and communication skills

• Minimum 1 year of relevant experience in the banking or financial industry

• Prior experience in Debt Collections or Customer Service preferred

Julian Grey's client is a renowned PR agency for prominent media outlets.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/4142

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Officer Coordinator
Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
Working Days: Mon - Friday 8.30am -6pm
Address: Jurong East

Responsibilities:

• Shipment Handling, booking, documentation and data entry
• Handling of shipping instructions, overseas agents and contractors
• Coordinate with customers regarding shipments
• Provide customer service and invoicing to customers
• Ensure smooth flow of incoming and outgoing shipments
• Liaise with hauiler / freight forwarders on import / export shipments
• Handle any other ad-hoc / administrative duties

Job Requirements:

• Min. 1 years of working experience in related field
• Able to commit OT as and when required

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Shipping Officer
Basic Salary: $2,000 - $2,800 + OT + AWS & variable Bonus
Working Days: Mon - Friday 9am -630pm
Address: Jurong East

Responsibilities:

• Booking of shipments with internal freight forwarding division
• Liaise closely with the customer service on the actual cargo volume requirement
• Coordinate with warehouse operations for transfer of cargo
• Confirmation of shipping documents, Bill of Lading with overseas agent.
• Pre-alert of shipment and liaising of shipment issue with overseas agent.
• Update of shipping data to the in-house system
• Performing issuing of invoices of shipments upon receiving confirmation of billing charges and costing.
• Perform issuing of other invoices, manage filing and adhoc administrative duties as assigned.

Job Requirements:

• Min. Diploma holder
• Min 2-3 years of relevant work experience in Shipping or freight
• Short Notice Preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

As an Executive in Klareco, you will play an important role in supporting client teams and enabling Klareco to generate excellent results for our communication campaigns.

Your research and support will provide a firm foundation to ensure the smooth delivery and execution of client work and new business pitches. You will be a valued member of the team, contributing ideas and solutions to differentiating our offering in Asia, as well as liaising with other offices.

Duties and Responsibilities

Client Servicing

· Works under guidance to deliver exceptional client service and quality of delivery

· Supports the implementation of the client’s programme

· Participates in client meetings where appropriate

· Starting to take responsibility on work streams

· Plays an active role and shows strong initiative in account support

· Handles media monitoring on assigned accounts

Client Relationships

· Starting to build and maintain client relationships and deputise for more senior members of the team where necessary

Media and Stakeholder Relations

· Demonstrates a keen interest in developing media relationships and is learning to handle reporters

· A growing understanding of relevant stakeholder/media/analyst landscapes and mapping

· Develops interesting and engaging media pitches, under guidance, and successfully places stories with reporters

· Develops and maintains media lists and distributes press materials

· Starting to develop stakeholder contacts

Content

· Creates quality content under guidance

Business Leadership and Support

· A strong pillar of support for account teams and senior team members

· Actively participates in internal initiatives

· Supports marketing initiatives

· Supports work with colleagues across the team

· Active involvement in building processes/templates

· Helps to support the research and admin needs of the team

New Business

· Plays a supporting role in the construction of proposals, including content and logistics

· Produces insightful and analytical research to prepare the senior team for new business meetings, pitches and presentations

Skills, Experience and Behaviors

· Typically, up to 2 or 3 years of experience, ideally in communications or a related industry

· A champion for Klareco who lives out the Klareco values in work and the workplace

· Takes responsibility and leads by example

· A positive outlook, problem solver and solution-finder

· Able to adapt quickly and embrace change

· Entrepreneurial in spirit, self-motivated and creative

· Bold in counsel and brave in decision making

· Takes responsibility and ownership for delivering results

· Embraces diversity of background, ideas and experience

· A guardian of quality and a strong commitment to ensuring excellence

· The skills and confidence to develop and maintain professional relationships

· A growing aptitude for understanding and tackling complex issues

· Creative and innovative in approach

· Effective at influencing and persuading to achieve results

· A strong team player who recognises the importance of collective responsibility in a team

· Able to multi-task and effectively prioritise individual and team workloads

Roles and Responsibilities

• Daily and monthly operational activities for GL functions
• Bank reconciliation and ensuring that all month–end reports are prepared accurately and timely
• Ensuring accurate and appropriate recording and analysis of revenues and expenses
• Posting and maintenance of fixed assets
• Closing of accounts (Balance Sheet, Profit & Loss & Cash Flow)
• Prepare monthly journal entries
• Any other duties as assigned by superior from time to time

Requirements

• Diploma in Finance / Accounting with at least
• Minimum 2 years of relevant working experience
• At least 1 year of audit experience required
• Proficient with Microsoft Excel
• Preferably knowledge in SAP accounting system
• Focused and able to meet deadlines
• High responsibility, team player with good initiative and interpersonal skills
• Able to work under pressure and tight reporting deadline

As a Associate Director or Director in Klareco, you will be part of the senior team. You will play an important role in the management and development of the business in addition to providing senior level consultancy. In client work, you will play a leading role in large and complex accounts and you will be active in crisis readiness and response advisory.

You will be integral to the development and management of your clients’ overall communications strategy. You will give strong strategic consultation and generate excelling results for our communication campaigns. You will establish long term and proactive relationships with your clients’, who will trust your responsiveness, the quality of your counsel and your communications expertise.

Leadership qualities you possess will mean that you are able to drive and motivate the account team. Your role will involve managing colleagues in the account teams, mentoring their development and being a source of constructive feedback, ideas and experience.

You will play a crucial role in the team’s future growth through your contribution to our new business process, helping to identify prospective opportunities, representing the agency in new business meeting, and managing the development and delivery of pitches. You will be a valued member of the wider team, contributing strategy and solutions to differentiating our offering in Asia, as well as liaising with other international offices.

Duties and Responsibilities

Business Leadership

· An ambassador for the business

· Plays an important role in leading teams to achieve company goals

· Mentors and facilitates team members to foster excellence in client work and enhance staff development

· Plays a role in attracting and retaining high caliber talent

· Leads internal and marketing initiatives

· Takes a keen interest in the business a whole and fosters team spirit

· Offers inputs outside their own accounts and encourages team cooperation

· Works with colleagues across the Group to enhance Group cooperation

· A strong commercial sense and a driver of efficiency and profitability

· Contributes to the operational aspects of running the business by managing the profitability of a portfolio of accounts

Strategic Counsel/Planning

· A trusted advisor to clients

· Key architect of strategic direction of accounts

· A steady hand in providing strategic counsel and planning

· Able to handle complex issues for clients

Client Relationships

· Well established client relationships at a senior level and starting to build C-level relationships

· Utilises client relationships to lead business retention and business generation

· Confident in dealing even with difficult client relationship issues

· Able to deputise for more senior team members where necessary

Client Servicing

· The driving force on client servicing teams and the main “go-to” contact person on client accounts, including complex and regional work

· A role model for delivering exceptional client service

· Leads client meetings and delivers confident and robust counsel

· Ensures quality of delivery in client work

· Responsive approach to client communication

· Manages client and account team timelines and ensures deadlines are met

· Manages client conflict, expectations and demands

Account and Team Management

· Effective management and motivation of account teams

· The confidence and ability to lead accounts and a source of constructive feedback, ideas and experience

· Supervises, mentors and facilitates junior team members in client work

· Day-to-day responsibility for managing work streams on client accounts

· Strong commercial awareness of the profitability of accounts

· Proven ability to take direction and turn it into successful implementation

Media and Stakeholder Relations

· Strong understanding of relevant stakeholder/media/analyst contacts

· Leverages on a broad network of stakeholder/media/analyst contacts, including at a senior level, to achieve exceptional results

· A track record of confidently handling even challenging stakeholders/difficult reporters confidently

Content

· Provides vision and supervision in the creation of high-quality content

· Provides a clear lead in the planning and creation of high-quality content for clients

· Displays creativity and flair in content development

· Supervises junior team members and develops their excellence in content creation

· Strong attention to detail in written work

New Business

· Leads new business development initiatives

· Plays a leading role in business development and lead generation by effectively leveraging on a broad network of stakeholder contacts

· Gives vision and direction in the development and completion of proposals

· Plays an active role in contract negotiations

· Keen interest and active involvement in identifying and converting new business opportunities

· Main coordinator and facilitator (or “pen-holder”) in the development and completion of proposals

· Plays an active, and sometimes leading role in new business pitches and presentations

Skills, Experience and Behaviors

· Typically, 8 + years of experience in communications or a related industry or area

· A champion for Klareco who lives out the Klareco values in work and the workplace

· A strong leader who takes responsibility and leads by example

· A motivator who can inspire and manage team members to achieve results for clients

· A positive outlook, problem solver and solution-finder

· Able to adapt quickly and embrace change

· Entrepreneurial in spirit, self-motivated and creative

· Bold in counsel and brave in decision making

· Takes responsibility and ownership for delivering results

· Embraces diversity of background, ideas and experience

· A guardian of quality and a strong commitment to ensuring excellence

· The skills and confidence to develop and maintain professional relationships

· Able to think and plan strategically

· A growing aptitude for understanding and tackling complex issues

· Creative and innovative in approach

· Effective at influencing and persuading to achieve results

· A strong team player who recognises the importance of collective responsibility in a team

· Able to multi-task and effectively prioritise individual and team workloads

· Candidates with lesser experience will be considered as Associate Director/Senior Consultant

H/Advisors Klareco is growing and looking for highly talented consultants or senior consultants for our Corporate and Brand, Professional Services, Financial Communications teams.

Be a part of Klareco’s amazing team of consultants here in Singapore and across the region- working together to contribute ideas and solutions to power Klareco’s growth and differentiate our offering in the market.

Corporate and Brand Practice

The Senior Consultant for the Corporate and Brand Practice will work on a range of B2B and B2C clients from international brands to local household names. A strategic thinker, calm in a crisis, and creative at heart, your role will stretch far beyond day-to-day client work as you support new business initiatives, take an active lead in providing counsel, running brainstorms and workshops, getting involved in agency initiatives, and passing on your expertise to your colleagues.

Professional Services Practice

The Senior Consultant for the Professional Practice will have a natural interest about Financial services and FinTech, knowledgeable in Crypto and Blockchain, have an inquisitive and curious mind on how disruptive tech can help shape the future of the financial services. You will partner with fintech companies, banks, wealth managers, asset management companies, and trade association as you take your career to the next level by being part of a firm that is at the heart of financial services eco-system.

Financial Communications Practice

The Consultant for the Financial Communications Practice thrives in the intersection of words, numbers, and capital markets. You read widely and have a knack for developing market-moving narratives, engaging with business media and analysts, to impact how investors think and feel about their investments. In this role, you will be well-positioned to work on trailblazing transactions, as part of an award-winning team.

Duties and Responsibilities:

Client Servicing

• Proactive client servicer with a can-do attitude
• Leads accounts with minimal supervision
• Provides counsel to clients that aligns with their business objectives
• Supervises, mentors and facilitates junior team members in client work
• Actively involved in client meetings and leads meetings, where appropriate
• Acts as the gate-keeper of quality when delivering client work
• Builds and maintain strong client relationships, including at a senior level
• Able to deputise for more senior members of the team where necessary
• Identifies challenges before they become issues and seeks guidance where necessary to ensure a timely resolution

Strategic Counsel/Planning

• Offers strategic counsel to clients and fellow team members
• Plans workload and to-do-list, while also offering guidance to juniors
• Looks ahead to ensure proactivity on client accounts

Media and Stakeholder Unbderstanding and Relations

• Good media and influencer relationships in Singapore and regionally
• Excellent news sense and insightful media analysis
• A strong understanding of relevant stakeholder/media/analyst landscapes and mapping
• Designs and delivers strong media pitches/stakeholder position papers

New Business

• Plays a role in identifying new business opportunities
• Constructs proposals, including content and logistics
• Produces insightful and analytical research to prepare senior team for new business meetings, pitches and presentations

You will have:

• Minimum 3 years for consultants and 5 years for the senior consultant role in communications or a related industry or area
• Degree in Public Relations, Mass Communications, Media Studies, Journalism, or any communications-related disciplines
• A strong writer with excellent research, writing, editing, presentation, and client interaction skills.
• Proven experience in producing first-rate communications and editorial content for multi-platform media, including traditional mainstream and digital platforms.
• Strong client relations, strategic thinking, and new business development skills; a problem solver, solution-finder, and able to think outside the box.
• A motivator who can inspire and manage team members to achieve results.
• Excellent organisational skills, able to manage multiple projects with minimum or no supervision.
• Can work independently and able to work under pressure.
• Able to adapt quickly and embrace change.
• Entrepreneurial in spirit, self-motivated and creative
• Bold in counsel and brave in decision making.
• A strong team player who recognises the importance of collective responsibility in a team

HIGHLIGHT BUSINESS PTE. LTD.
HBS Singapore is a management consulting practice specialising in accounting, corporate secretarial, taxation and business continuity planning services.

We are passionate in supporting our clients to start, grow and sustain their business across generations.
If you are driven and committed, we welcome you to join our team.

ACCOUNTS OFFICER

Responsibilities
- Manage Assignments and Deadlines
- Prepare Financial accounts and reports (GL, AR, AP)
- Prepare and submit GST returns
- Prepare corporate and individual tax
- Prepare corporate secretarial documents
- Liaise with clients on queries and problem solving
- 5 day work week
- develop communication and good interpersonal skills
- Positive, supportive and have good value system

Remuneration will commensurate with the level of experience and expertise
Location: Central and near to Chinatown MRT

Requirements
Degree/Diploma in Accountancy/Finance recognised by Accounting or partial ACCA
Meticulous, mature, independent, able to multi-task and work in a team
Possess good communication & interpersonal skills
Experience in accounting software - QBO, Xero, MYOB
Proficient in MS Excel & Word
Exposure to International Financial Reporting Standards or Singapore Financial Reporting Standards

We are looking for you - passionate and purposeful - to join us and be part of our team.
To schedule an interview, please send your resume and expected salary to:-
[email protected]

We are seeking a dynamic leader to join our team as the Head of Developer Relations for the Asia-Pacific, and Japan region. In this pivotal role, you will spearhead our efforts to engage with developers, foster deep connections, and drive adoption of AWS services across the region during this transformative era of generative AI.
As the Head of Developer Relations for the geo, you will lead a growing talented team of Developer Advocates distributed across multiple countries in the APJ region. You will partner with leaders in Field Marketing, Public Relations, Solutions Architects, and other stakeholders to win the hearts and minds of developers through resonant messaging and trust-building initiatives.

Key job responsibilities

1. Lead and inspire the Developer Advocates team: Mentor and guide a distributed team of Developer Advocates, fostering their growth, and empowering them to deliver exceptional results. Cultivate a collaborative, innovative, and inclusive team culture that attracts and retains top talent.
2. Foster deep connections with the developer community: Engage with developers through various channels, including events, meetups, online communities, and more.
3. Represent the voice of developers: Serve as the voice of developers from the APJ region within AWS, reporting on challenges and friction points faced by this audience. Partner with service teams to improve the developer experience and drive continuous improvement.
4. Develop and execute a strategic content and event plan in collaboration with service teams and marketing, ensuring impactful and relevant experiences for the technical audience.
5. Build strategic partnerships with service teams, marketing, public relations, and others for seamless collaboration and exceptional developer experiences.

A day in the life
Foster developer connections, gather insights to shape AWS services, and drive engagement across APJ. Nurture innovation within your team, surface Big Ideas via narratives, and secure buy-in and support from stakeholders. Daily activities include leading team meetings, attending product briefings, engaging online communities, planning events/content strategies, advocating the developer perspective internally, and presenting at major developer events.

Basic qualifications

• Proven track record of successfully managing and leading teams
• 5+ years of experience in developer relations, or other customer-facing technical teams
• Strong software development and engineering background
• Bachelor's degree in Computer Science, Engineering, or a related field

Preferred qualifications

• 7+ years of experience of leading technical teams
• Experience with AI/ML technologies and their impact on software development
• Demonstrated excellence in public speaking and presenting to technical audiences
• Ability to thrive in a dynamic, fast-paced environment and adapt to change
• Passion for engaging with the developer community and advocating for their needs

The candidate is expected to perform the following duties:

• Prioritise and process customer orders and requests submitted by email
• Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products
• Maintain thorough and accurate WMS records
• Learn how to use Tracking system and warehouse technology to deliver great customer care
• Check product availability for customer orders and order or restock items if necessary to satisfy the customer
• Assist the financial department to ensure customers is prompt on payment prior to delivery
• Communicate with customers about their orders, including any delays or changes in delivery

DUTIES & RESPONSIBILITIES

1. Assist Sales Managers in identifying leads, acquiring new business and developing positive long term relationships with travel agents, tour operators, schools, community groups and companies

2. Prepare and customise proposals, meeting client’s needs and attraction’s guidelines of profitability.

3. Recommend and implement sales initiatives which drive visitation and sales to achieve budget goals.

4. Work in conjunction with Sales Managers to host site visits, event preparation and execution to grow, manage guest experience and satisfaction.

5. Co-ordinate and ensure delivery of event catering requirements in conjunction with operations and food and beverage teams.

6. Work with the marketing team to review products and service offerings on a regular basis

7. Update, document and implement the standard operating procedure for all booking and sales processes.

Perform other duties as requested by supervisors

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

1. Min. GCE “O” Level

2. Fresh graduates may apply. Salary will commensurate with experience

3. Must be proficient in Microsoft Office applications

4. Must have excellent written and verbal communication skills

5. Must be proactive and goal focused to achieve sales targets

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro

• Operations of the power plant according to procedures and requirements including but not limited to starting, loading, unloading and shutting down the complete plant and systems
• Have sound knowledge of the safe operating parameters, controls, precaution and safety interlocks when starting and loading plant equipment so as to avoid damage and to be able to run the plant in the most efficient manner
• Plant process conditions troubleshooting, analyzing and testing when necessary
• Able to manage, monitoring and control the plant process operation from control room DCS
• Record plant operating data and report defects and abnormalities
• Carry out isolation/normalization of equipment as require by the Permit To Work System
• Understand and familiar with Plant Chemistry including handling of plant waste discharge
• Carry out plant change-over and conduct testing of equipment to meet statutory compliance and best industry practices
• Input to and liaison where necessary for long term Station planning

Requirements

• Diploma/NITEC relevant engineering discipline
• 2-3 years relevant working experience in Power Plant ideally on a CCPP or Process Plant
• Experience involvement in technical aspects of Power Plant or Process Plant maintenance
• Good hands-on knowledge in performing Power Plant or Process Plant equipment maintenance
• Experience in the erection, commissioning and initial start-up phases of a modern Power Plant is an advantage

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Dickson KOH, Managing Director - Infrastructures Business (EA License 10C5468 | EA Registration R1103367)