Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

• Monitor and issue Authority To Load (ATL).
• Vet Letters of Credit (LC) and support the invoicing team with document presentation to banks.
• Manage the Financial Documents (FD) process and ensure adherence to policies.
• Collate shipping documents, manage Bills of Lading (BL), and Letters of Indemnity (LOI).
• Assess Statements Of Facts (SOF) and fact-check activities mentioned on SOF.
• Manage export declarations and shipping customs clearance.
• Execute delivery/discharge control documentation, e.g., LOI, Letter of Undertaking (LOU).
• Execute the export declaration and customs clearance process.
• Support SAP/Digital projects and enhancements for the CTC process.
• Support improvement initiatives with a focus on quick-win automations to enhance efficiency.
• Maintain management reporting – keep team reports up to date from both functional and data perspectives and maintain internal databases and systems.
• Support data analysis/reporting activities.

Requirement

• Min. Degree/Diploma or equivalent.
• Previous experience in the commodity industry is desirable.
• Knowledge of shipping
• Knowledge of LC

If interested, please email me at [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

This is an excellent opportunity to join a leading luxury fashion brand.

We are an established retailer who are seeking an experienced CEO.

You will be highly driven, have exceptional team motivational and management skills. Your main objective will be to manage the overall brand direction and to develop a commercial strategy.

Key Responsibilities:

- Setting the brands strategic direction

- Responsible for the leadership of brand, marketing and product

- Contributing to and implementing the company's medium and long term strategy plan

- Responsible for managing a commercial and desirable range and retail environment that meets sales budgets, margin targets, proposed range mix and customer expectations

- Championing the company's mission statement by promoting the desired vision, attitude and culture

- Fully responsible for P&L

- Building a credible, efficient, reliable and knowledgeable team of people

- Building the company's image and increasing brand profile

- Maximise sales and profit

- Grow the retail channel

Requirement:

- Have a sound understanding of design, retail, marketing and merchandising

- Effectively plan workload & prioritise tasks and achieve deadlines

- Be a clear communicator & negotiator with the ability to influence and work well with a variety of people

- Have strong leadership, management and coaching skills to develop others

- Have experience within a similar role within retail

- Commercial aptitude and trend awareness

- Ideal Industry Experience: Luxury Retail (Fashion, Stationary, Accessories, Jewellery)

Job Duties and Responsibilities

Work closely and provide support to the A&P team by assisting in the day-to-day administrative work and manage the Customer Service Counter, ensuring that it is well organized.

· Guide shoppers through West Mall Rewards app download and installation.

· Provide hands-on support for shoppers during campaign redemptions.

· Work closely with the customer service team and assist in the execution of the mall’s promotion and redemption programs and member redemptions.

· Handle shoppers’/ tenants’ feedback and enquiries and provide necessary assistance promptly and resolution of complaints in a tactful and professional manner

· Assist social media winners, verify eligibility, maintain records, and manage inventory with precision.

· Any other ad-hoc duties assigned by Senior Manager / Senior Executive, A&P

Requirements:

· Minimum Diploma in Hospitality/Tourism or related discipline

· At least 1 year of customer service experience in retail, hospitality or related industry

· Cheerful personality and passionate about customer service

· Good leadership and people management skills, and able to work independently

· Proficient in computer skills (MS Word, Excel)

· Able to work on weekends/public holidays

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Description

1. Facilitate end-to-end operations of app tenant onboarding, e-voucher programme, Marketplace and other marketing activities, including digital and online platforms.
2. Support the development and maintenance of CityNexus app to work closely with lead department and vendor to ensure the smooth functioning of the programme.
3. Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring a positive and efficient resolution of their issues.
4. Assist in simple system testing (UAT) of the app and respective portals to identify and resolve bugs, usability issues and performance bottlenecks and facilitate deployment.
5. Handle administrative tasks including compiling and submitting monthly reports promptly, e-voucher reconciliation etc.
6. Any other duties as and when assigned.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Provide administration and operational support at Eye Clinic.

Staff will be trained and certified by Optometrist to carry out Visual Acuity (VA) Tests for patients.

Staff will be expected to perform VA tests to patients and record in the system.

Working Hours – 32 hours / week

Mon, Thurs, Fri: 8am-5pm (8 hours excluding 1 hour lunch)

Tue, Wed: 8am-12pm (4 hours)

For interested candidates, please send your updated resume:

Responsibilities

Pre-operative Issues

1. Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
2. Equip patients and their families with all the information they need regarding patient’s diagnosis, need for intervention and possible outcomes as guided by the clinicians.
3. Assist in the education of:

• Pre-operative investigations
• ICU orientation
• Medications
• Financial counselling and admission procedures

1. Ensure all appropriate investigations ordered are carried out before any surgical intervention.
2. Facilitate smooth workflow between cardiac clinic, cardiac lab, OT, CTICU, ward and other hospitals.
3. Ensure all patients scheduled for surgery are booked into Optimized Operating Theatre Scheduling (OOTS).
4. As a patient and family liaison, be contactable during office hours.

Post-operative Issues

1. Inform and update patients’ families on patients’ progress and be a liaison between primary care team and patients’ progress.
2. Assist nursing staff and related allied health professionals in educating and facilitating the clinicians care plan.
3. Ensure that follow up appointments and post[1]discharge medical instructions are well informed to patient and patients’ families.
4. Ensure that all patients who are fit to join the Cardiac Rehab program (CRP) has a CRP appointment.
5. As a patient and family liaison, be contactable during office hours.

Secondary Responsibilities and Duties

1. Assist in developing educational materials that will benefit to the public, primary care givers and patients.
2. Assist in administrative and research activities of Adult Cardiac Surgeons.
3. Provide information on emergency resuscitation procedures to all caregivers if the job holder is qualified or provide alternative resources for such procedures.
4. Assume any additional responsibilities assigned by Clinical Director and Head of Department of Dept of Cardiac, Thoracic & Vascular Surgery.

Requirements

• Any science related Degree.

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Job Description:

• Design, develop, and maintain system workflows for banking projects.
• Analyze current workflow processes and identify areas for improvement.
• Collaborate with project managers to understand project requirements and objectives.
• Work with IT teams to integrate and implement workflow solutions.
• Document workflow procedures and maintain comprehensive records.
• Ensure compliance with banking regulations and industry standards.

Requirements:

• No experience required
• Diploma/Degree of relevant discipline

Qualified candidates are invited to submit their applications in (MS Word) format to Shaun Quek Yew Meng R1660732

[email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified

Job Responsibilities:

• Vacuum Carpets / Corridors on rotation
• Dry and wet mop floors on schedule
• Machine Scrub and polish floor
• Clean all fixtures, mirrors, glasses, planters, ashtrays etc
• Collect and deliver soiled and clean linen to the floor pantries
• Report broken fixtures, equipments and furnitures immediately
• Attend to rest rooms as assigned and clean function rooms
• Collect cleaning and guest supplies from store
• Clean and maintain the working tools, equipments and machineries

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment

About the job

Reporting to the Customer Relations Manager, you will be expected to work with your team of co-workers provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• To create a positive and family-friendly shopping experience for our customers by managing shopping tools and amenities, customer care rooms and Smaland.
• To champion and foster customer-centricity and service excellence in all touchpoints.
• You will collaborate with your stakeholders to coordinate and follow up on customer engagement activities in the store.
• You will work with your manager to manage the daily operations for your team of co-workers including performance management, training and development, succession planning and recruitment.
• Manage issues raised by customers and deliver service improvement in a professional, prompt and positive manner to enhance the customer experience.
• Be knowledgeable on customer experience mapping and analyse CX-related performance indicators for business improvement.
• Work with external service providers and service contracts to provide a positive and efficient shopping experience for all IKEA visitors and customers.

Your profile

• You have a proven experience of at least 3 years in customer service management and in leading a team of co-workers in a retail or customer serviced oriented environment.
• You are customer-centric with the ability to find solutions for customers and operational issues.
• You are a confident decision-maker with strong analytical skills and computer literacy skills.
• You have the energy and drive to deliver with the ability to manage stressful situations.
• You are able to commit to working both AM & PM shifts, weekends and public holidays.

Mon-Fri, Office Hours

Job Description:

The Case Management Officer works with clinical departments to develop and implement clinical pathways and case management programmes and activities. These include assessing, planning, coordinating, monitoring and evaluating of clinical pathways and case management services.

Responsibilities:

• You will be responsible for the following:
• Screen all new admissions daily to identify cases for case management / receive referral from the ward.
• Assess and Identify patients' medical, psychological, social, environmental, vocational and financial needs.
• Synthesize assessment information to prioritize care needs and develop care plans.
• Formulate plans of patient care in collaboration with clinicians, other health care members, and patient/family.
• Implement, monitor and evaluate the patient’s response to treatment/care plan and revising it as needed.
• Integrate and coordinate the activities of multiple discipline services or resources needed by patients/families.
• Ensure patients' diagnostic tests, treatments, and consultations take place promptly and in proper sequence.
• Provide patient education, if required.
• Initiate, implement and coordinate the discharge planning process for patients timely and appropriately.
• Act as the point of contact and a liaison between the patient, family and the hospital.
• Identify system, practice, patient, and community issues and implement appropriate remedial actions to address deficiencies found.
• Provide education, information, resources and support related to case management functions.
• Establish a framework for data collection and analysis on care delivery process for variance management.
• Advocate for patients if required.
• Conduct training & education on case management for doctors, nurses and paramedical professionals.
• Provide support to QA and clinical services committees in functions such as organizing meetings, preparing relevant reports for meetings, recording minutes and ensuring that follow-up actions are taken after meetings.
• Conduct clinical audits for various clinical work processes, case notes audit / review, audits to look into problem cases / areas and ad-hoc audits as chosen by the various QA related committees.
• Conduct ad hoc audits/ surveys initiated by QA and clinical service committees.
• Actively involved in departmental Incidence Report activities.
• Provide support in ESS-related activities in preparation for self-assessment.
• Identify areas for improvement and work on ways to improve work processes in the relevant areas.
• Help with data collection, e.g. Return to OT, Day Surgery turn inpatient.

Job Requirements:

• Degree in Nursing or equivalent.
• Relevant experience with minimum 4 years of experience in acute care hospital preferred.

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd

Job Responsibilities:

• Checking of Next Day’s Arrivals
• Keep one informed of the available rooms for sale and help maximize room sales by up-selling
• Attend to all incoming calls with pleasant and polite manner following the SOPs
• Confirm and process the reservations received from telephone calls accordingly to the established procedures
• Respond promptly and tactfully to guests’ booking requests and inquiries using the set standards, via email or fax immediately
• Input reservations received from OTA (On-line Travel Agent) into the in-house system (PMS)
• Update details in the PMS for all bookings that are booked by the Central Reservations System (2-way interface)
• Prepare the special requests for guests’ amenities (for example; fruit plates, boxes of chocolates, wine) to the Room Service Department daily
• Check next day arrivals from all OTAs to ensure that the bookings are in order. Follow through if there are any discrepancies

Job Requirements:

• Good interpersonal skills
• Able to work independently and in a team
• Able to work in fast-paced environment
• Detail-focused and guest-oriented

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

We are seeking veterans in the areas of hospital operation and planning to be part of a dynamic team that is at the forefront of transforming healthcare delivery. Join us and leverage your expertise to drive innovation, optimize patient care, and shape the future of our hospital’s operational excellence. This is a unique opportunity to make a significant impact and be a key player in a groundbreaking healthcare environment. As a member of the team, your key roles will include the following -

Overall Management and Leadership:

• Provide comprehensive operational management, direction, and leadership for the team, supporting the hospital’s operational readiness, activation, and transition plan.

Collaboration and Development:

• Partner with stakeholders to design and implement operational models and workflows that align with the hospital’s service and care framework.
• Co-create and test workflow simulations using virtual scenarios and physical prototypes.

Resource and Staffing Planning:

• Plan and coordinate resources for nesting, pre-operation activities, and ramp-up phases.
• Oversee manpower planning, staff recruitment, and training before the site opens.

Post-Opening Oversight

• Manage all operational, staffing, and administrative aspects of the clinics after the site opens.

Requirements:

• Min. Bachelor’s Degree in any discipline
• Has at least 8 years of relevant experience, including a minimum of 2 years in a managerial capacity overseeing hospital operations in an acute outpatient clinic environment.
• Possess outstanding communication and interpersonal skills, adept at engaging with diverse stakeholders in a dynamic, expanding organization with a multi-generational workforce.
• Proven team player, highly motivated, and action-oriented, with strong planning, analytical, and critical thinking capabilities.
• Ability to thrive under pressure, adapt to evolving situations, and effectively manage challenges.

Qualified applicants, please send a copy of your resume in MS Word to:

[email protected]

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

As a member of Group Human Resources, the incumbent will be supporting the following portfolio:

1. Group Awards
2. To support the planning and execution of annual awards cycle including conducting briefing for institutions’ representatives right through to preparing awards panel meetings.
3. To support the claims processing for annual development awards.
4. To support as a member in organising the annual awards ceremony.
5. Workplace Health
6. To provide secretariat support to Organisation's Staff Well-Being Committee, Staff Protection Function Subcomm and any others when required.
7. To help with preparation, planning and execution of training/communication across Org institutions.
8. To help with preparation, planning and execution of projects across Org institutions.

Job Requirements

1. Possess a Bachelor Degree in a Business Administration or Human Resources related discipline.
2. Preferably with 1-3 years of experience in a HR generalist or HR development related role.
3. Strong in project management, planning and prioritisation.
4. Ability to work and collaborate in a dynamic team environment.

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Key Responsibilities:

• Develop and implement recruitment strategies.
• Manage end-to-end hiring process.
• Collaborate with department heads to understand staffing needs.
• Source and engage candidates through various channels.
• Conduct interviews and facilitate selection processes.
• Ensure a positive candidate experience.
• Monitor and report on recruitment metrics.

Qualifications:

• Proven experience in talent acquisition, preferably in healthcare or Public Sector.
• Strong knowledge of recruitment best practices

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Attend to general utilities and account-related enquiries via company's customer channels in a professional and timely manner

• Provide timely and accurate responses to customer questions, comments and feedback to ensure customer satisfaction

• Maintain a positive and professional attitude in all customer interactions

• Any other ad-hoc duties as assigned

Requirements:

• At least 2 years of relevant work experience in customer facing role

• Ability to multitask, organize and prioritize work in fast paced environment

• Ability to work independently while being a cohesive team member

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Description

Facility Management:

• Ensure maintenance tasks follow schedules and update preventive measures.
• Conduct regular facility inspections and coordinate with contractors for maintenance.

Security:

• Perform security risk assessments and manage outsourced security vendors.
• Review and maintain security standard operating procedures.

Communication:

• Act as a point of contact for stakeholders, draft communications, and ensure timely dissemination of information.

Requirements:

• Diploma or equivalent in Business Administration or related field.
• Minimum 2 years of administrative experience, ideally in facility management and security.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Salary: Up to $3.1K

Location: Yishun

Duration: Perm

Job Scope:

• Assist the Line Manager to maintain customer service excellence activities/programs.
• Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries).
• Resolve customer’s complaint/feedback through excellent service recovery, promoting customer satisfaction.
• Instill customer loyalty and retention through the company's retention programs and outbound service calls
• Participate in company and Customer Management department’s projects assigned by Line Manager

Job Requirements:

• Min. Diploma in any relevant field
• Min. 1 yr customer service experience
• Proficient in computer skills; Microsoft Office

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

1. Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
2. To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
3. To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
4. To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
5. To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
6. To undertake any other duties related to the project as and when instructed by the SO and RE.

Job Description

• Assess each patient's physical, psychological, and social needs to determine priority of care.
• Working closely with other nurses and doctor in urgent situations accurately assessing the patient condition and prioritising care reviewing medical histories executing treatment plans.
• Provide timely and accurate assessments of a patient's medical history, chief complaint, and medications.
• Ensure patient comfort while providing safe, patient education care.
• Perform resuscitation, CPR when necessary.
• Provide assistance to doctors during physical examinations, diagnostic tests, and patient treatment.
• Administer medication.

Requirement

• Valid SNB and BCLs
• Prior experience in ED

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

What you get to do in this role:

• You will engage with our largest customer’s C-Suite Executives leveraging your extensive industry and operational transformational experience to elegantly articulate how breakthrough business outcomes are achieved on the NOW platform.  In the course of these CXO engagements, you will also advise and work closely with key internal Executives, as well as our Sales and Strategy teams to build a strategic product and GTM strategy including enabling the global field community. 
• Accelerate sales cycles by meeting and working closely with our most strategic customer CXOs (Fortune 500).
• Work with Customer CXOs to build out their transformation strategy.
• Increase C-suite awareness by creating industry leading transformation frameworks that help ServiceNow strategic clients accelerate their transformations.
• Develop and drive prospect pipelines by hosting CXO round tables, delivering industry keynotes, and leading other executive-level field marketing activities.
• Provide critical product and marketing content feedback to key Engineering and Field Marketing teams.

Mon-Fri, Office Hours

Job Description:

The Case Management Officer works with clinical departments to develop and implement clinical pathways and case management programmes and activities. These include assessing, planning, coordinating, monitoring and evaluating of clinical pathways and case management services.

Responsibilities:

• You will be responsible for the following:
• Screen all new admissions daily to identify cases for case management / receive referral from the ward.
• Assess and Identify patients' medical, psychological, social, environmental, vocational and financial needs.
• Synthesize assessment information to prioritize care needs and develop care plans.
• Formulate plans of patient care in collaboration with clinicians, other health care members, and patient/family.
• Implement, monitor and evaluate the patient’s response to treatment/care plan and revising it as needed.
• Integrate and coordinate the activities of multiple discipline services or resources needed by patients/families.
• Ensure patients' diagnostic tests, treatments, and consultations take place promptly and in proper sequence.
• Provide patient education, if required.
• Initiate, implement and coordinate the discharge planning process for patients timely and appropriately.
• Act as the point of contact and a liaison between the patient, family and the hospital.
• Identify system, practice, patient, and community issues and implement appropriate remedial actions to address deficiencies found.
• Provide education, information, resources and support related to case management functions.
• Establish a framework for data collection and analysis on care delivery process for variance management.
• Advocate for patients if required.
• Conduct training & education on case management for doctors, nurses and paramedical professionals.
• Provide support to QA and clinical services committees in functions such as organizing meetings, preparing relevant reports for meetings, recording minutes and ensuring that follow-up actions are taken after meetings.
• Conduct clinical audits for various clinical work processes, case notes audit / review, audits to look into problem cases / areas and ad-hoc audits as chosen by the various QA related committees.
• Conduct ad hoc audits/ surveys initiated by QA and clinical service committees.
• Actively involved in departmental Incidence Report activities.
• Provide support in ESS-related activities in preparation for self-assessment.
• Identify areas for improvement and work on ways to improve work processes in the relevant areas.
• Help with data collection, e.g. Return to OT, Day Surgery turn inpatient.

Job Requirements:

• Degree in Nursing or equivalent.
• Relevant experience with minimum 4 years of experience in acute care hospital preferred.

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd

Working hours: Mondays - Sundays, any 5 days, 8:30am - 6pm

Job Description:

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Requirements:

• Min GCE N/O Level
• Able to start on short notice
• Able to commit to full 6 months

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599