We are a fast growing organization and we are looking for appointment setting officers to help to fix appointments for us. If you are looking for a part-time job you can contact us.

- 3 or 4 hours a day

- Flexible timing

- basic pay plus incentives

- Can work from home

- Training and mentorship will be provided

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Location: Near to Dhoby Ghaut MRT
• Benefits: 1 month AWS, performance bonus, uniforms, medical, dental & meals provided
• Able to perform 8 hrs rotating shift work, 6 days (additional Night Shift allowance provided)
• Candidate with no experience but with the security license would be considered as training will be provided

Our Client is a hotel located near to Dhoby Ghaut MRT.

Challenges:

• Safeguard the property of guests and employees from theft, vandalism, arson and other criminal acts, and take appropriate actions against any person/s doing so.
• Make regular rounds of all corridors and areas in the premise.
• Be familiar with all entrances and exits of the premise where unauthorized person/s may gain entry.
• Record all unusual incidents and report to the Security Manager without delay.
• Prevent the harassment of guests from unauthorized person/s.
• Provide proper assistance to the Police and Fire services as and when the need arises.
• Be thoroughly familiar with all safety rules and regulations including Fire Fighting Procedures and equipment, to render assistance in any emergency cases.
• Carry out any other duties or instructions pertaining to the safety and security when directed by the Security Manager and the Management.

What it Takes:

• Minimum G.C.E. ‘N’ Level.
• Minimum 1 years of working experience as security guard.
• Must possess Security licence
• Able to perform 8 hrs rotating shift work (7am-3pm, 3pm-11pm, 11pm to 7am), 6 days week

Sarah

Reg No: R2198293

EA Licence No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

We are seeking a dedicated and experienced Compliance Officer to join our dynamic team. This role is crucial for ensuring our organization's adherence to legal standards and internal policies, particularly in the realms of data privacy and protection.

You will work closely with the COO to address compliance issues and lead certification audits.

Key Responsibilities:

Data Privacy and Protection Compliance

• Develop and manage data privacy and data protection compliance frameworks, including GDPR, PDPA, DPA, and other applicable regulations.
• Monitor legislative developments in data privacy and protection, evaluate impacts on the organization, and implement necessary compliance adjustments.

Audit Management

• Lead audits for certifications such as ISO13485, ISO27001, IS27001, HIPAA, SOC Type 2, WCAG, and future standards.
• Prepare internal teams for audits, ensuring compliance with relevant standards.
• Facilitate the audit process by liaising with external auditors and providing required documentation.

Training and Workshops

• Conduct regular training sessions and workshops for staff on compliance policies and procedures.
• Ensure that all employees are educated on the latest compliance standards and understand their roles in maintaining compliance

Data Privacy Officer (DPO) Liaison

• Maintain effective communication with the Data Privacy Officer (DPO).
• Serve as the primary contact for data privacy-related inquiries and issues.
• Collaborate with the DPO to ensure continuous compliance with data protection laws.

Requirements:

• Degree in Bioinformatics or related field.
• Additional qualifications in compliance, data privacy, or related fields are beneficial.
• 3-5 years of experience in a compliance role, preferably in the biomedical, IT or related industry.
• Demonstrated experience in managing compliance frameworks and conducting audits.

Preferred Skills

• Comprehensive knowledge of data privacy laws and regulations such as GDPR (EU), PDPA (Singapore), DPA (Philippines) and other applicable compliances.
• Familiarity with ISO standards, HIPAA, SOC Type 2 and WCAG.
• Strong organizational, leadership and training skills.
• Excellent communication and interpersonal abilities.
• Analytical and detail-oriented.

Candidates should submit a resume and a cover letter detailing their qualifications for the role. Applications are reviewed on a rolling basis.

We offer competitive compensation, a dynamic work environment, and opportunities for professional development. Join us in upholding the highest standards of compliance and data protection.

Job Description / Responsibilities:

• Lead and manage a team of production workers to meet the daily targets
• To implement and maintain good manufacturing standards in order to achieve higher efficiency productivity and quality.
• Facilitate communication between different departments such as ordering, logistics, and sales departments to achieve common goals and resolve issues.
• Provide daily production output report and escalate issues/challenges to manager for immediate assistance.
• Involve in inventory control, data entry and etc.
• Collect production record report from production.
• Manage warehouse incoming stock and storage
• Conduct daily briefing to production workers at the beginning of the shift, such as communications about production target, quality & safety concern,etc.
• Monitor frequently the production activity and seek approval to adjust priorities or make any changes.
• Enforce food safety rules and good manufacturing practices.
• Manage manpower planning and handle staff discipline.
• Execute 5s housekeeping and ensure a safe environment.
• Report to Production Manager

Requirements:

• Diploma in relevant studies
• IT savvy
• Good Microsoft Office skills and ability to perform data analytics.
• Preferably with a Food Manufacturing experience.
• Working hour: 8am to 6pm
• Able to choose 5 days work week or 6 days work week

You will be part of an exciting team of frontliners, tasked to protect the borders of Singapore – ensuring a safe and secure aviation system for all passengers. This role reflects the exceptional customer service skills required to ensure that all passengers have a safe and efficient passage within an efficient and friendly environment.

The 4 roles of an Aviation Security Officer (AVSO) are Front loader, Hand-held metal detect Operator/Pat-down searcher, Manual bag searcher and Explosive-trace detect Operator. You will be deployed at passenger/staff screening areas and access control points. You may also be required to perform other similar security functions when required in the Airport.

Job Description:

· Performing security screening in the designated zone

· Manual bag checks

· X-Ray screening for baggage

· Using security equipment to conduct a screening

Requirements:

• Min 1 ‘N’ / 'O' Level

• Able to perform 12 hours shift

• Singaporeans Only

• Observant and Responsible

• Able to perform 4 days’ work followed by 2 days off work cycle

• No experience required (2 weeks paid training provided)

Salary & Benefits:

• Gross Salary up to $2,635

• New Hire Bonus of $5,000

• Medical, Dental & Leaves entitlement

For details:

• Contact (Call / SMS / WhatsApp) 85003454

• Email [email protected]

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - CALL CENTRE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Call Centre / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Responsibilities:

• Attend calls or enquiry from customers.
• Liaise with clients, shipping line/co-loaders and freight fowarder agents.
• Ensure shipping documentation is provided timely to facilitate customs clearance.
• Liaising with transporters for shipments/ trucking arrangement.
• Maintain shipping data and documents for tracing records.
• Documentation preparation & invoicing.
• Any other ad-hoc assignment as and when required.

Requirements:

• Well verse with Microsoft Office & Excel spreadsheet
• Experiences with import and export procedures would be a plus point
• Qualification Experience in TradeWeb or Qulaified Custom Declarant will be an advantage.
• Applicants with administrative and other logistics experiences are welcome to apply
• Entry level candidates are also welcome, training will be provided for new intake who is keen to learn.
• Good Communication skill and able to commit to work

REMUNERATION PACKAGE WILL BE FURTHER DISSCUSSED DURING INTERVIEW BASED ON EXPERIENCE

WORKING LOCATION : 1 BUROH LANE, (S) 618292

WORKING DAY: MONDAY TO FRIDAY 9AM TO 5:30PM

Job Summary:

This role supports the sourcing and administrative activities of the Corporate Services and Procurement department.

Responsibilities:

Sourcing

• To consolidate requirements from requestor and request for quotations from vendors, including verification process
• To assist vendor team to centralize all quotations in the department
• To monitor contracts and request for quotes at least 2 months before contract expiry
• To centralize tender process through use of Ariba system

Administrative

• To perform minutes writing on monthly meeting
• To collate data for EHS and other sustainability related certifications
• To continuously improve and innovate on existing processes in improving work efficiency for Corporate Services & Procurement (CS&P) department
• Help out in Showflat Tagging & Collection as and when required
• Any others as required by Reporting Officer / HOD

Requirements:

• Diploma in Business with at least 3 years of working experience.
• Good writing skills
• Knowledge in SAP will be an advantage
• Team player
• Has initiative and is outspoken

Customer Service Officer

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Temp admin officer for 15-Jan to 09-Feb 2024
• Location: Raffeles Place
• Real Estate Industry
• 5 Days office hour

Requirements

• Clearing the letterboxes daily
• Clearing of department OUT trays twice daily
• Sort incoming mails and packages
• Collection of mails and packages from site office, as and when required
• Deliver incoming mails and packages within the office
• Carry out external dispatch duties (bank letters, checks, and documents) to banks & partners’ offices with recipients’ acknowledgement recorded
• Carry out corporate gifts / hamper delivery to business associates when required
• Outgoing mail preparation and delivery
• Update daily log promptly
• Assist in setting up of chairs and tables for corporate events
• Pickup of old assets for recycling program
• Supervise contractors and vendors when conducting maintenance works, as and when required

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Interested Candidates email resume with recent photo and DOB to [email protected]

Shortlisted candidates will be notified very soon.

• Warmly greet and assist customers with a friendly attitude
• Manage phone calls efficiently, ensuring accurate charging for services
• Serve as the first point of contact for customer support inquiries
• Collect precise customer information and update records as needed
• Log all calls, compliments, and complaints in the CRM system promptly
• Efficiently schedule appointments across all service centers, offering mobility services to customers

Requirements:

• Minimum A Level/Diploma holder
• Keen interest in Customer Service

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Description:

Join our client as an Investment Banking Officer/Senior Officer focusing on ESG responsibilities. Manage credit tasks for local and regional sovereign and FI customers, handle FI relationships, and facilitate customer onboarding. Drive ESG initiatives, including sustainable financing framework updates, industry awareness, peer and customer engagement, and internal training. Additional tasks as assigned by department and team heads.

Requirements:

• Possess 3-5 years of experience in FI Relationship Management, including 1-2 years in ESG roles.
• Hold a degree in Banking & Finance, Commerce, or an equivalent field.
• Demonstrate fundamental knowledge in corporate/investment banking, trade finance, and treasury products.
• Exhibit strong motivation, collaborative teamwork, and effective communication skills.

If you meet these qualifications and are looking for an exciting opportunity to contribute to a dynamic team, we invite you to apply for this position.

Job Description

Founded in 2002, Mind Stretcher is the market-leading Tuition & Enrichment chain in Singapore, with 26 centres islandwide and an annual enrolment of 24,000 courses. As Educators with a Difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome like-minded talents who care deeply about nurturing & educating our future generation.

Mind Stretcher is seeking service-oriented talents who are obsessed with delivering great customer service experience and value to our students and their parents. If this sounds like you, we want to hear from you!

What you can expect as part of the Mind Stretcher family:

• Variable bonus
• Medical, Dental & Hospitalisation/Surgery benefits
• Structured career & salary progression
• Wide range of staff awards (long service, best rookie, most innovative etc)
• Attractive staff discounts for MS programmes
• MS Gifts to Staff (Birthday, CNY, Teachers' Day, etc)
• Employee Health Programme (In partnership with HPB)
• Waiver of fees for MS programmes (for MS staff serving at least 5 years)
• Free public speaking training (Mind Stretcher Toastmasters)
• On-the-job training & Structured Training
• Free Staff Welfare events (D&D, CNY celebrations, Staff Bonding etc)
• Monetary incentives for Teachers & Sales Staff
• Corporate Discounts (Telcos, Computer & Peripherals, Hotel)
• Staff/Student Referral Incentive Scheme

What a day-in-your-life would look like:

• Champion all queries and requests from walk-ins/emails/phone calls in a professional, trustworthy, and prompt manner
• Provide assistance and support to our students, parents and teachers for our online classes
• Assist in the day-to-day operations & administrative duties

You should possess:

• A strong customer-centric personality and a growth mindset
• A pleasant and cheerful disposition
• Commendable interpersonal communication skills
• Ideally, at least 1 year of customer service-related working experience

Job requirements:

• Be able to work 4 weekdays (10am - 6.30pm/ 12.30pm to 9pm), and 1 weekend (8.30am - 6.30pm)
• Obtained a NITEC Certificate or Diploma in any field
• Be proficient with MS Office (Word and Excel)
• Willing to pick up IT skills like Zoom functions, etc

To start the ball rolling, please submit your resume via the “Apply Now” option.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

The Energy Research Institute @ NTU (ERI@N) is looking for highly motivated and experienced candidate to join us as Project Officer. The candidate will be part of Indonesia–NTU Singapore Institute of Research for Sustainability and Innovation (INSPIRASI), a joint research consortium between founding university partners, NTU, Universitas Gadjah Mada (UGM), Universitas Indonesia (UI), Institut Teknologi Bandung (ITB), and Institut Teknologi Sepuluh Nopember (ITS). Beyond its role as an education hub to facilitate knowledge creation and transfer between NTU and the four Indonesian universities, INSPIRASI is an innovation hub of cutting-edge technology, with a research focus on sustainability, particularly in renewable energy, circular economy and smart cities.

The candidate will join a multidisciplinary research team in the efforts to develop a sustainable novel bioplastics and biomedical products from biopolymer raw materials extracted from plant and animal waste streams currently being worked on in both NTU and Indonesian institutions.

Key Responsibilities:

• Conduct thorough literature review and generate periodic updates
• Synthesize, functionalize, and characterize sustainable novel bioplastic and biomedical products developed from biopolymer raw materials extracted from plant and animal waste streams
• Carry out to assays and analysis to optimize and control the products functional performance (e.g. assess nutrient delivery effectiveness, degradation profile, mechanical strength)
• Carry out biochemical and biological assays to assess bioavailability and cytotoxicity of the developed products
• Ensure compliance with health and safety in all aspects of the research work
• Develop and optimize protocols
• Manage logistical issues and laboratory inventory
• Coordinate collaborative work within multidisciplinary team and external collaborators
• Generate periodic progress report as required by funding agency

Job Requirements:

• BEng in Materials Science/Chemistry/Chemical Engineering or related fields
• Experience in biomaterial, nanomaterials synthesis, functionalization, and characterization (e.g. TEM, XRD, DLS, FTIR, TGA, ICP, etc.)
• Experience working with biopolymers
• Experience in mammalian cell culture
• Excellent interpersonal skills, and ability to work in a diverse, international, and inter-disciplinary research environment
• Ability to take initiative to improve processes and troubleshoot problems
• Good communication and writing skills
• Ability to work well with multiple competing priorities, manage projects and meet deadlines
• A good team player and able to work independently with minimum supervision.

We regret that only shortlisted candidates will be notified.

• Position :TempORARY Credit Control Officer
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): $13 per hour
• Duration : 4-6 MONTH CONTRACT
• Industry : Power Generation

Main Responsibilities:

• Handle incoming queries from general customers
• Liaise with customer on payment related matters
• Update payment to system
• Generates and check Financial reports
• Any ad-hoc duties assigned by executives

Requirements:

• Local diploma in Accounting/ Finance/ Business & above
• FULL TRAINING PROVIDED
• Proficient in Microsoft Excel, Word
• Knowledge of SAP would be advantageous

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

JOB DESCRIPTION

We are looking for highly-motivated and skilled data engineer to work on a new initiative on developing advanced AI software platform for Cardiac CT diagnosis.

Successful candidate will work with a team of data scientists and data engineers to develop AI platform for hospitals and clinical trials. Successful candidate will have the opportunity to tap into a large pool of industrial data from different disciplines and to interact with the companies to understand their real data needs.

JOB REQUIREMENT

• Bachelor degree in the field of software engineering, computer science, computer engineering, mathematics and statistics, electrical engineering, or related field.
• Possess minimum 1 year of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on data analytics, machine learning, data mining
• Proficient in Python, Java Script
• Prior industry experience with engineering, financial services, healthcare, or urban development is a plus
• Able to deliver under tight schedule
• Good team player with both research and engineering ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

· Greet and meet people coming into The SKILT Centre and direct them to appropriate areas

· Efficient handling of call inquiries and providing general information of services in The SKILT centre

· Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages

· Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions

· Generate and calculate invoice, record, collect payment, and issuance of receipts on time

· Handle changes in billing, refunds, and credits.

· Handle closing, settlement, and payment collection

· Provide cross-coverage of other Service Relations Officer who may be on leave.

· Support operation functions as and when needed

· Monitor general hygiene and cleanliness of The SKILT Centre

· Any other ad-hoc duties assigned by the management

Requirement

· Min O levels

· 2 years’ working experience in administration, customer service and/or receptionist role

· Fresh school leavers are welcome , training provided

· Good interpersonal and communication skills

· Able to speak mandarin to mandarin speaking parents

· Positive working attitude and customer centric mindset

· Customer service mindset

· Meticulous and organised with attention to detail

· Ability to work independently and as a team.

· Enjoy working in fast-paced environment

· Proficient in MS Office

· Hard working and keen to learn

Location

Upper Thomson or Bukit Timah

Work Hours

Mon

8:30am-1:30pm

Tues - Sat

1:30-6pm

or

Mon - Sat

1:30-8:30pm

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $4,000.00 per month

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Provide support to the Helpdesk Manager and Team Lead in delivering a highly efficient Helpdesk service
  Ensure that cases are addressed promptly and in accordance with the agreed-upon Service Level Agreement (SLA).
• Utilize established FAQ and SOP guidelines to perform basic troubleshooting.
• Serve as the official representative for the company when communicating incidents, requests, or inquiries regarding our products to agencies, businesses, citizens, and developers. (includes LifeSG, VICA, and SG Tech Stack, among others).
• Handle cases through multiple channels, including hotlines, emails, online forms, chatbots, portals, and case management systems.
• Maintain a strong customer-centric focus, striving to enhance the overall experience and satisfaction of our valued customers.
• Prepare accurate and insightful statistics and reports to provide regular updates.
  

Job Requirements:

• GCE ‘O’ level, Diploma/Degree in Computer Science/ Engineering, Information Technology, equivalent
• Minimum 2 years in IT or Technical Helpdesk industry
• IT literate and proficient in multiple IT platforms eg chatbot, tech stack, AWS clouds, etc;
• Good communication and interpersonal skills
• Familiar with Microsoft Office (Word, Excel, Powerpoint etc.)
• Able to perform 12hrs rotating shift work on request

Salary range : S$3,500.00 - S$4,300.00

Location : Alexandra, Pasir Panjang / (Nearest MRT station: Labrador)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

EA Reg. No. R1107631 Teresa Chan Poh Pin

Customer Service Officer | Learning Centre | AMK

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant