Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Executive in Singapore. The Customer Relations Executive will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 1 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Business

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Objectives of this Role

• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily and Weekly Responsibilities

• Take inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify, upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Job Requirements

• Professional experience in a sales or customer service role, preferably in IT/Technology/ Engineering domain
• Peferably possess more than 7 years of experience
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Good attention to detail and organizational skills
• Exceptional verbal and written communication skills
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Adequate, accurate product knowledge.
• Work location: Jurong East
• Singaporeans only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Manager in Singapore. The Customer Relations Manager will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 3 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

Key responsibilities:

• Supporting PR manager with implementation of PR and media relations campaigns
• Writing, proofing and uploading creative blogs to be shared on all social media platforms
• Ensuring all social media platforms are managed and up to date with interesting and engaging content
• Helping organise and run all PR and marketing events
• Ensuring all branded materials are well-stocked
• Conducting market research and identifying publicity opportunities
• Monitoring industry news and competitor brands
• Assisting with the creation of press releases
• Creating, analysing and evaluating all PR coverage
• Liaising with press contacts to generate coverage
• Constantly generating ideas to pitch to senior staff

Essential requirements:

• Previous experience in a PR-related position
• Excellent written and verbal communication skills
• Previous experience managing deadlines
• Confident with Microsoft Office suite
• Night club establishment
• Working hours are 9pm to 5am, may include weekend and public holidays

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as an Executive, Hospitality Relations.

Responsibilities

Primary

Reporting to the Manager or Head of Department, this role will manage the Institute’s Hospitality Relations matters, including:

· Co-manage incoming visits to NIE as part of building brand engagement and experience.

· Co-manage protocol-related matters for official visits and events.

· Work closely with the different departments to facilitate visit requests.

· Co-manage the Institute’s graduation ceremonies in various areas including guest management, production of graduation videos, receptions, etc.

· Co-manage the NIE Visitors Learning Centre.

· Co-manage the coordination and submission of various corporate reports to key internal and external stakeholders.

· Manage the entire process for corporate gifts, including selection, procurement, personalization, inventory management, and timely distribution to colleagues and visitors.

Secondary

Support the Institute and department’s initiatives and projects as required, including:

· Work with the social media team to ensure content is accurate, current and engaging.

· To assist all other NIE departments in branding and marketing strategies as and when required, such as managing print or motion production that supports the branding initiatives of the Institute.

· Assist in University events as and when necessary.

Requirements

· Minimally a polytechnic diploma in Business, Hospitality, Marketing or Communications.

· Good written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details.

· Experience in hospitality or service industry will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Inventory management to ensure samples and collaterals are well stocked.
• Skillful correspondence on brand’s social media platform enquiries.
• Co-operate and work effectively with other Departments to resolve all customer related queries / requests.
• Ready to undertake additional showroom related tasks where necessary.

Job Requirements:

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Proven experience in customer-facing roles, preferably in a showroom, retail or sales environment.
• Knowledge in home renovation or material supply processes is an added advantage.
• Ability to converse excellently with English and Mandarin speaking customers.
• Self-motivated, outgoing personality and above-average EQ.
• Resourceful in tackling different situations, and ability to think creatively and work independently.
• Professional and polished demeanour.
• Able to commit to 5.5 days per week (shift work) | Working Hours : Mon to Fri (10am to 7pm), Sat, Sun and PH (10am to 5pm).
• Only Singaporean or PR are required to apply.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

BENEFITS:

• Outlet monthly sales incentive
• 5 Days work per week
• 44 hours weekly (OT & Off in lieu compensation)
• Staff Meals provided
• Transport from Vivo MRT to FOC Sentosa directly in and out daily
• Referral Fee (Up to $3000/-) *
• Uniform provided
• Career Growth Opportunities
• Employee discount of 25%
• Birthday treat for 2pax (Worth up to $150)
• Leave Benefits
• Medical Benefits

RESPONSIBILITIES AND MEANS:

· Maintain a charming and groomed appearance as we greet our guests during their entrance to our venue

· Managing Reservations, walk ins & Event bookings below 40 guests

· Knowledge of the offers provided by the venue is required, such as Food, Beverage, Seating Options and Promotions

· Knowledge of Reservation Flow; Consumer View, Booking Platforms, Booking Processes

· Knowledge of Reservations/ Events Policies

· Monitor daily bookings and ensure assigned tables are prepared prior to their arrival

· Ensure that all requests are properly noted on reservation lists and followed up with

· Showing guests to their assigned tables

· Provide menu and announce server’s name

· As a member of the Front Desk, you will also be required to keep informative with the abouts in Sentosa; Ongoing and upcoming Events. Transport timings and methods. Directions and Map of Sentosa etc

· Know the profile of your guests before shift to anticipate and have a sense of who is visiting the Restaurant. Ensure all reservation requests and VIPs of the day are communicated to the respective service captains

· Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services

· Maintain constant awareness of operations and reservations on site

· In this role, you will be responsible for anticipating upcoming reservations, turnovers, and ensuring that walk-ins and last minute reservations are handled in a timely manner in each of the respective seating areas based upon turnovers, peak periods, and the current manpower availability to assure smooth operation flow

· Maintain efficiency in response; Phone Calls, Email Enquiries, Whatsapp Enquiries

· Constantly updated with incoming Reviews; appraise and bring up to the Team on Positive and Negative Reviews. Address customer complaints and escalate to the Guest Relations Manager

· Cashier duties; completing transactions, opening and closing cashier duties

· Data Reporting; updating of sales report

Job Description:

The Cluster Customer Relations scope includes the end-to-end internal and external customer support to ensure complete, accurate and timely documentations in accordance with Company’s policy and related Regulatory Compliance. The duties and responsibilities include but not limited to the following:

A. Job Role

1. GIRO

• Ensure all children are sign up for GIRO
• Keep copy of all the GIRO forms to track whose GIRO is successful and rejected
• To observe and adhere to Skool4Kidz's policy to comply with all applicable primary and data protection laws in accordance with the Singapore’s Personal Data Protection Act 2012 (PDPA)

2. Arrears & Bad Debts

• To obtain updates from AFD on status of GIRO runs twice monthly
• To follow up with parents whose GIRO deduction is unsuccessful twice monthly
• To inform Principal of the arrears to be collected from Parents by NETS at the centres (Oversight)
• To escalate bad debts to respective Cluster Operations Director and assist in recovery actions

3. Reporting and Documentation

• To provide updates of their centres for management when required on Arrears report.

4. Audits Support

• To support the Principal for audits by internal and external auditors

5. Others

• To support respective Cluster Operations Directors in any other operational duties and special
• projects, if required
• Undertake any other Adhoc duties or projects as assigned by Supervisor.

B. Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• Minimal 3 years of working experience in the related field is required for this position.
• Aptitude for reviewing data, strong analytical skills and meticulous
• Team Player
• Collaborate and support different units / stakeholders
• Able to adapt to fast pace
• Proficient in Microsoft applications such as Word, Excel and PowerPoint

• Listed Company On The SGX
• Award Winning Healthcare Company

Responsibilities:

• Deliver high standard of customer service to prospects and existing clients.
• Provide support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries)
• Resolve customers' feedback and complaints promptly.
• Manage post sales service-related matters for existing clients.
• Instill customer loyalty and retention through outbound service calls.

Requirements:

• Diploma in any discipline
• Min 1 year of customer service / call center experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Team player with a positive attitude and great interpersonal skills
• Candidates with more experience will be considered for a Senior role

Working Location: Yishun

Working Hours: 9am - 6pm

Salary: Up to $3,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Location:

Orchard

Salary: $2700

Working hours:

Monday - Sunday (any 5 days)

8.30am - 6pm

Job Description:

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.

• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

• To be able to provide service recovery for potential feedback/ complaints that are addressed

• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

• Escalate crucial issues to Service Executive if beyond scope for service recovery

• Report and track patients whom service recovery has been provided to

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

You are required to establish and maintain effective relationships with specialist doctors, provide support to doctors including timely updates and promotion of hospital's services and capabilities. You will need to act as a bridging agent between Thomson Medical Centre (TMC) and the various doctors/staff.

PRIMARY DUTIES & RESPONSIBILITIES

• Establish and maintain effective relationships with specialist doctors.
• Maintain regular contact with doctors, establish close rapport including addressing any feedback on matters in relation to hospital services.
• Provide support to doctors including timely updates and promotion of hospital's services and capabilities.
• Resolve doctor-related matters and provide regular updates at Doctor Relations meetings.
• Facilitate the orientation of all hospital services to newly accredited specialists.
• Prepare weekly and monthly Doctors' Report.
• Contribute as a team to the targets set for deliveries and admissions through proactive initiatives to motivate patients to choose TMC as their preferred hospital.
• Engage and expand the pool of O&G in private practice to send Deliveries and Gynae cases to TMC.
• Recruit new doctors to take up clinic space in TMC.
• Lead the development of new doctor initiatives independently and organize regular doctor networking events.

SECONDARY DUTIES & RESPONSIBILITIES

• Identify areas of improvement to delight and elevate specialist/customer overall experience.
• Provide supportive role to hospital staff, i.e. corporate events, public talks, medical events (CME talks).
• Assist and deliver festive goods to doctors and clinic staff (e.g. Nurses' Day, Christmas, Chinese New Year and Mooncake festival).
• Any other duties and responsibilities that may be assigned by the Reporting Officer and company from time to time based on the company's needs.

REQUIREMENTS

• Degree in Healthcare Administration, or related field.
• Minimum 5 years of experience, relevant experience in healthcare and hospital services advantageous.
• Strong leadership communication, interpersonal, and relationship-building skills.
• Analytical, with good problem-solving skills.
• Ability to work independently and as part of a team, motivating and collaborating with other business department.
• Strong organization and time management skills.
• Proficient in Microsoft and data analysis tools.
• Action orientated with ability to work quickly and efficiently in a fast moving environment.
• Proactive attitude with good initiative.

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

Responsibilities:

• Manage enquiries and feedback related to the project
• Report directly to Project Manager
• Work closely with the relevant parties such as residents, consultants, authorities, etc.
• Implement proactive steps to address complaints arising from construction activities
• Maintain a documented record of requests and complaints received from residents and/or public
• Issue and distribute advance notifications to the public regarding upcoming work.

Requirements:

• Only for Singaporeans/PR
• Experience in customer service for BTO projects
• GCE O/A Level with relevant certificates

Suitable candidates are encouraged to apply to this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

Location: Orchard

Working days/hours:

Mondays - Sundays, any 5 days

8:30am - 6pm

Job scope:

- To visit newly admitted patients and to ensure patient’s confidentiality at all times.

- Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

- To be able to provide service recovery for potential feedback/ complaints that are addressed

- Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

- Escalate crucial issues to Service Executive if beyond scope for service recovery

- Report and track patients whom service recovery has been provided to

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diplomain any discipline

- Able to start in December or on short notice

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore

• 6 days’ work week (8 hours per day)

• Duty meal allowance

• Uniforms provided

• Attractive incentives & bonus

• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• To perform all duties associated with the cleaning of walkways, public areas and guest reception area of the hotel.
• Ensure that the condition of fixtures, fittings and building components are well-maintained.
• Any other relevant duties as assigned.

Job Requirements:

• Able to work on weekends and public holidays.
• Able to work on rotational shifts.
• Able to speak and understand basic English.

Exciting role in the Public Sector - in the Technology industry!

Salary: $3400-$3800/month

Contract till August 2024, extendable for 1 year

Job Responsibilities:

• Conduct surveys and design questionnaires that are intuitive and respondent friendly.
• Conduct data cleaning and analysis to translate data into actionable analysis
• Support data requests using in-house statistical tools to prepare the data based on the various data points and cuts as required by line divisions or stakeholders.
• Management and review of survey databases and creation of data visualization platform
• Prepare the layout and proofreading of surveys in hardcopy and electronic formats.
• Programme of the online survey questionnaire in the in-house survey system.
• Test survey validations and rules in the electronic survey platform.
• Conduct random checks of data entered survey forms to ensure data accuracy.
• Perform desktop research on the internet for supplementary information.
• Monitor fieldwork completion rates to ensure timely fieldwork completion.
• Monitor the response rate of every ongoing survey to ensure good representation of the data collected from every sector.
• Update the weekly response rate and monitor the progress of the survey fieldwork.
• Other adhoc duties as assigned

Looking for:

• Singaporeans only
• Min. Degree in Economics, Business Studies or any relevant field of study
• Good knowledge of quantitative research methodologies
• Good knowledge in using statistical software such as R, Python, Tableau
• Self-starter with strong numerical and analytical skills

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C578

Responsibilities:

• Assist on public relation programme in relation to the master work programme to meet the project(s) goals;
• To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract;
• To give advance notice to the public through distributing pamphlets, letters and other publicity materials approved by the authority prior commencement of the work;
• To explain and brief the public, residents, occupiers in the vicinity and proximity of the works on the impact of the construction activities before each construction stage;
• To arrange and attend meetings on public relation matters with project team where necessary;
• To provide periodic updates and disseminate information to the public in relation to the construction works;
• To prepare a monthly report to update on the feedbacks and complaints received and the respective actions taken against them;
• Arrange for defect inspections in response to feedback by stakeholders
• Record and follow up on feedback until closure of case
• Perform site inspections, handle public concerns and issues.
• To promote and maintain a good relationship with the public before and during the full period of construction;
• Perform other public relations tasks assigned by management.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements:

• Minimum GCE A Level or Diploma in relevant discipline or equivalent with at least 3 years' working related experience as a PRO in the construction industry.
• Experienced in civil construction industry is an added advantage
• Analytical and meticulous
• Able to work in a fast-paced environment and long hours
• Excellent communication skills
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

The Membership & Corporate Relations (MCR) actively promote and engage SNEF members and employers at large. We are expanding and are looking for Executives/ Senior Executives who are passionate to work with C suite and HR leaders to promote good employment practices and advocate the interests of employers.

Responsibilities:

• Drives and monitor the recruitment and retention efforts of SNEF membership.
• Drives and monitor the development and execution of engagement efforts for SNEF members and stakeholders.
• Drives and monitor efforts to enhance the members experience.
• Assist the department head in the routine submission of the governance reports.
• Assist the department head in task assigned to the department.

Job Requirements:

• Must have 5 years of relevant experience.
• Bachelor's Degree in Marketing / Business and related fields of study.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Buona Vista
• Working Hours: Mon- Fri (office hours)
• Hybrid Working Arrangement
• Possibility of travelling overseas (once/twice per year)

Key Responsibilities

• Design, develop and manage study visits and training programmes for international delegates of the assigned countries/region
• Conduct research on regions, countries and institutions
• Network and build strategic partnerships with key stakeholders and clients
• Involvement in administrative duties, project management and business development work

Key Requirements:

• ONLY SINGAPOREAN
• Degree in international relations, public policy, business administration or any related field.
• Minimum of 1 years of experience in Learning and Development field would be a plus!
• Open to travel overseas.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Descriptions & Responsibilities:

Key Responsibilities:

· Client Acquisition: Reach out to prospects through various sales channel

· Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.

· Documentation: Consolidate and verify documents required from clients for various processes.

· After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.

· Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.

· Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.

· Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

· Min. 1 year of relevant working experience.

· Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.

· Proven track record of success in B2B sales

· Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.

· Excellent communication and negotiation skills, both written and verbal.

· Ability to understand client needs and customize solutions accordingly.

· Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Employee Remuneration and entitlements:

- Basic Salary (commensurate with experience)

- Performance Incentive (subject to meeting sales KPI)

- Handphone allowance

- Transport reimbursement

- 14 days annual leave

- 14 days medical leave

- Birthday leave

- Learning and Development Opportunities

- Working hour: 9am to 530pm (Monday to Friday), 9am to 12.30pm (Saturday-Work from Home)

Key Responsibilities:

· Understand client requirements and provide strategic advice to key management of listed companies.

· Assist senior management in establishing strategies that support overall growth and business development.

· Organize investor meetings, conferences, media interviews and company visits for clients.

· Cultivate relationships with existing clients, and establish strong networks with the media, investors and regulatory bodies.

· Assist in marketing efforts and conduct market research. Develop pitching decks for existing and potential clients.

· Prepare communication collateral, such as corporate presentations, factsheets, press releases, web material and quarterly/yearly financial reports, that communicate the company’s positioning and strategies effectively to investors

· Contribute to Group level corporate projects.

· Pitch for strategic media coverage and organize media interviews and public relations campaigns.

· Experience and knowledge in sustainability reporting and Environmental, Social, and Governance (ESG) principles.

Requirements:

· Bachelor’s Degree in Business, Finance, Public Relations, Investor Relations, Economic or Communications with at least 3 years of industry experience, preferably in audit, equity analysis, journalism or corporate communications.

· Strong presentation, interpersonal and project management skills.

· In-depth understanding of financial markets, corporate finance, and regulatory requirements.

· Excellent verbal and written communication skills in English and Mandarin

· Proven ability to develop close partnerships with decision makers within client organizations

· Strong knowledge of ESG frameworks (e.g., GRI, SASB, TCFD) and sustainability reporting

· Able to work under time pressure and confident in providing counsel to clients and communicating effectively with stakeholders.

· Maintains a positive outlook and takes ownership of responsibilities.

· Proven ability to multi-task and work both independently and as a team player

· Self-motivated with a strong work ethic.

Responsible for processing membership applications, providing exceptional customer service, and maintaining accurate membership records. Possess a strong understanding of club rules, regulations, and offerings to effectively communicate with members and address their needs.

What you will be doing

• Membership Processing: Efficiently process new membership applications, renewals, resignations, terminations, and other membership-related transactions
• Data Management: Maintain accurate and up-to-date membership records, including photographs, contact information, and membership status.
• Member Support: Provide excellent customer service to members by addressing inquiries, resolving issues, conducting Club Tours, and assisting with membership-related matters.
• Membership Communications: Develop and implement effective communication strategies, including sending welcome packages, renewal reminders, and other relevant notifications.
• Sales and Marketing: Generating leads, following up on inquiries, and delivering product information. Assist in planning and executing marketing campaigns and track key performance indicators (KPIs).
• Report Generation: Generate regular reports on membership trends, statistics, and performance metrics.
• System Maintenance: Update and maintain the membership management system to ensure data accuracy and efficiency.
• Compliance and Security: Ensure compliance with all relevant regulations and security protocols related to member data.

What we are looking for

• Candidates who hold a Diploma/ GCE “A” levels is preferred.
• Excellence customer service with good interpersonal skills
• Proficiency in oral and written English, another language is a plus (To liaise with English and Mandarin-speaking associates)
• A collaborative team player with strong communication, customer service, and interpersonal skills
• Prior Sales and marketing experience is a plus.
• Positive and proactive attitude
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

• Assist the Centre Manager on tenant's feedback and complaints. Follow up closely with vendors and tenants to ensure proper case closure for tenant's satisfaction
• Attend and manage season parking and parking matters.
• Manage maintenance of Building including supervising cleaning, security and landscaping works.
• Support capex works and maintenance works.
• Facilitate and support tenant's retention programme and activities.

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

NOX Dine in the Dark is one of Singapore's most unique restaurants with a stellar 10-year track record by introducing you to a new world of mystery and sensation you have never experienced before through a culinary journey through taste, smell, touch and sound, in total darkness.

We are currently on the lookout for the right candidate who:

- is highly self-motivated, a trait necessary for driving the restaurant's team to consistently provide excellent, professional, yet personal service;

- is honest, committed to performance excellence & continuous performance improvement, and must display professional integrity;

- is looking to grow together with the success of the company, and on this journey of growth, mentor staff and prepare them for bigger roles and succession plans aligned with the company's growth and expansion.

He/She is responsible to:

- maximise revenue and profitability from daily customer attendance;

- be a role model and perform hosting duties to our guest, manage reservations.

- optimise cost-efficiency and effectiveness

- manage staff / labour arrangements to meet the daily operations needs of the restaurant;

- Initiate and drive training initiatives for staff with continuous performance improvement as a daily goal;

- account for the daily sales through accurate reporting as well as submission of takings;

- ensure inventory management is performed weekly (or more frequent as deemed necessary by the General Manager) to maintain accurate stock levels and eliminate wastage and/or pilferage where gaps are identified.

He/She should:

- be proficient and fluent in written and spoken English, and preferably another language;

- have relevant experience in a similar management role in a service environment;

- be proficient with the computer and common applications.

The successful candidate:

- will report directly to the Restaurant Manager;

- can expect a competitive salary commensurating with relevant experience and a stellar track record, along with attractive variable performance incentives.