Mon - Fri 830am - 6pm

Location: Havelock

Responsibilities

• Oversea the whole process of service cum maintenance workflow
• Frontline contact with client representatives on all service/maintenance related issues
• Lead a team of service team members
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalise upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organisation and objectives
• Be responsible for operationally managing multiple aspects of the team
• Ensure smooth progress and timely delivery and completion of maintenace commitments to clients
• Perform a wide variety of technical and non-technical tasks

Requirements

• Minimum NITEC diploma in Electrical/Electronic Engineering with at least 3 years working experience
• Hands-on experience in security systems such as integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV Systems is a must
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
• Technology savvy (hardware & software)
• Excellent problem solving skills
• Strong verbal and written communication skills
• Must be a team player
• Customer service and business orientated with good initiative and adaptability

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Responsibilities

· Develop deployment strategies, maintain deployment templates, and coordinate with Application Delivery on implementation.

· Generate progress reports on changes, manage escalations, and provide senior leadership updates as required.

· Lead daily data center scheduling to support planned and unplanned maintenance while minimizing customer impact across five production domains.

· Approve or deny change requests; prepare deployment instructions and oversee both emergency and regular code deployments.

· Collaborate with network, application, infrastructure, and business teams for issue remediation, updates, and outage communications.

· Manage data center network traffic to meet operational and compliance needs, supporting business continuity.

· Partner with Vendor Liaison and other teams to ensure readiness, monitoring, and effective incident management.

Requirements

· 5+ years in Production Services, IT Operations, or similar roles, ideally within Consumer Banking or Financial Services.

· Familiarity with datacenter traffic management, routing mechanisms, and deployment planning.

· Proven ability to work cross-functionally with network, infrastructure, and vendor management teams.

· Strong analytical skills and experience managing high-impact incidents in a complex production environment.

· Prior experience leading geographically dispersed teams and managing cross-functional projects.

· ITIL, PMP, or relevant certifications in project/production management.

· Understanding of Bank-approved deployment tools and application management frameworks.

· Excellent verbal and written communication skills with experience in senior leadership reporting.

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified / contacted.

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Key Responsibilities:

Project Delivery:

• Lead, coordinate, and manage all move and churn projects involving people within Sg cluster, ensuring alignment with company goals and business unit requirements.
• Act as a leader for all assigned teams ensuring services are delivered to the Cushman and Wakefield quality standard
• Serve as an escalation point for SCB if teams are underperforming
• Stakeholder Engagement:
• Work closely with stakeholders—including Facilities, Prop Tech, Project team, and business unit leaders—to understand workspace needs and execute moves and rearrangements that enhance team productivity and collaboration.
• Ensure client satisfaction is maintained and exceeded

Planning and Execution:

• Develop detailed project plans and schedules, coordinating all aspects of move logistics, space assignments, furniture layout, and equipment relocation.
• Review project progress and scope with clients and on-site teams to ensure all agreed milestones are achieved
• Approve communication / MAC plans prior to release to the client
• Raise performance and resourcing issues with the Asia Lead Change Management as necessary.
• Ensure project continuity when staffing changes occur
• Team Oversight and Development:
• Manage and guide a team of project managers and coordinators, ensuring they have the resources, support, and direction needed to execute projects successfully.

Vendor Management:

• Manage vendor relationships for moving services, contractors, and related providers to ensure quality and efficiency within budget constraints.
• Oversee all RFP processes and ensure that industry standard practices are followed.
• Change Management:
• Support the change management efforts in Asia associated with moves and space changes, working to ensure minimal disruption and effective communication with impacted employees.
• Compliance and Safety:
• Ensure that all moves and workspace changes comply with company policies, safety standards, and regulatory requirements.

Documentation and Reporting:

• Maintain accurate records of all moves, updates to floor plans, and churn data.
• Regularly report project status, occupancy metrics, and key outcomes to stakeholders and senior management.

Requirements

• Degree with proven expertise in high-quality project delivery and can manage and train staff on a day-to-day basis. He/she will be expected to manage or oversee several concurrent projects/clients while ensuring high-quality delivery on each

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Our client is from Oil and Gas industry. They are looking for a Lead / Principal Engineer (Electrical) for the next phase of their business. They are located in West.

Duties:

• Lead Electrical discipline for CAPEX projects, supervising consultants, contractors, and vendors.
• Develop and issue Electrical design bases, specifications, and scopes of work.
• Review and evaluate proposals from consultants, contractors, and vendors.
• Approve Electrical deliverables and develop necessary project documents.
• Support regulatory approval processes.
• Collaborate with project management and engineering teams.
• Witness factory acceptance tests (FAT).
• Ensure accuracy of engineering databases (e.g., SmartPlant tools).
• Review and document as-built deliverables.
• Follow Quality Management System and QA plans.

Requirements

• Min Bachelor’s Degree in Electrical Engineering or any relevant field.
• Min 15 - 20 years’ experience in Oil & Gas industry, with exposure in LNG industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is from Oil and Gas industry. They are looking for a Lead / Principal Engineer (Mechanical) Oil & Gas for the next phase of their business. They are located in West.

Duties:

• Lead Mechanical and HVAC disciplines for CAPEX projects, overseeing FEED consultants, EPC contractors, and vendors.
• Develop and issue design bases, datasheets, project specifications, and scopes of work for feasibility studies, FEED, and EPC projects.
• Review and evaluate proposals from consultants, contractors, and vendors.
• Validate and approve Mechanical and HVAC deliverables in CAPEX projects.
• Support regulatory approval processes and coordinate with consultants and contractors.
• Collaborate with project management, engineering disciplines, and operations teams.
• Witness factory acceptance tests (FAT) and ensure accurate engineering databases.

Requirements

• Min Bachelor’s Degree in Mechanical Engineering or any relevant field.
• Min 12 - 20 years’ experience in Oil & Gas industry, with exposure in LNG industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: Marine Construction Industry
• Position Title: Purchasing Admin /Sales Support Admin
• Working Location: East (Nearest MRT: Kaki Bukit) – Walking distance to the company
• Working Hours: 5 days (Monday to Friday: 8.30 am to 6 pm)
• Salary Package: Up to SGD 2400 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Source and purchase materials/equipment.
• Liaise with vendors and monitor the purchase order schedule.
• Utilize the purchasing system with Microsoft Navision.
• Reconcile vendor delivery orders (DO) with purchase orders (PO).
• Perform other purchasing duties as assigned.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in a related industry
• Having experience with Microsoft Navision is a plus
• Familiar with Microsoft Office
• Training is provided to inexperience candidate

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68469 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Food Preparation

· Prepare food according to the Company standard procedures.

· Assist in cooking and food preparation

· Prepare cold foods and raw foods, slice meat, and wash vegetable

· Stir and strain soups and sauces

· Butcher and clean fowl, fish, and poultry to prepare for cooking or serving

Kitchen Operation

· Ensure kitchen operations are carried smoothly and effectively

· Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas

· Responsible for inventory management to ensure sufficient stock for operation efficiency

Hygiene and Workplace Safety Management

· Ensure kitchen cleanliness, food hygiene and kitchen safety practices

People Management

· Lead team and problem solving

· Allocate work to junior kitchen cooks

Equipment Management

· Responsible for kitchen equipment maintenance

· Perform other reasonable job duties as requested by Superior

Administration

· Assist superior in administrative duties

Food Preparation

· Prepare food according to the Company standard procedures.

· Assist in cooking and food preparation

· Prepare cold foods and raw foods, slice meat, and wash vegetable

· Stir and strain soups and sauces

· Butcher and clean fowl, fish, and poultry to prepare for cooking or serving

Kitchen Operation

· Ensure kitchen operations are carried smoothly and effectively

· Receive and store food supplies, equipment, and utensils in

refrigerators, cupboards, and other storage areas

· Responsible for inventory management to ensure sufficient stock for operation efficiency

Hygiene and Workplace Safety Management

· Ensure kitchen cleanliness, food hygiene and kitchen safety practices

People Management

· Lead team and problem solving

· Allocate work to junior kitchen cooks

Equipment Management

· Responsible for kitchen equipment maintenance

· Perform other reasonable job duties as requested by Superior

Administration

· Assist superior in administrative duties

Process Engineering Specialists is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.With offices across Europe, Asia and US, our core focus is on consistently delivering high-quality outcomes for our multinational clients.

We are currently looking for a Delta V Automation Engineer – Area Lead to join us on a permanent role to help us deliver various projects in the Life Sciences Industry.

Key Attributes/Responsibilities

• Develop, design, and deploy automation solutions utilizing DeltaV systems to enhance manufacturing processes and guarantee adherence to regulatory standards.
• Collaborate closely with interdisciplinary teams to outline automation needs and seamlessly integrate DeltaV systems within existing manufacturing frameworks.
• Offer adept technical support and troubleshooting proficiency for DeltaV systems, proficiently addressing and resolving intricate issues within stipulated timeframes.
• Generate and uphold comprehensive documentation, encompassing design blueprints, user guides, and standard operating protocols (SOPs) for DeltaV automation setups.
• Maintenance on day-to-day operations of Automated process systems, troubleshooting experience and maintenance support.
• Plan, execute, and document the entire process of designing, programming, implementing, testing, and documenting process control applications.
• Manage the computer systems validation program and support all phases of projects, in the areas of GMP-related Computer Systems and Networks.
• Responsible for preparing and executing test documentation for GMP computerized systems as well as providing support in the troubleshooting of issues during test execution.

We are currently looking for candidates in Singapore.

If you'd like to find out about this opportunity or any other opportunity, please forward your CV to Nelson Anthony ([email protected]).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/PES International operates as an equal opportunity employer.

No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

Qualifications

Job Duties:

• Provide thought leadership to business and technology stakeholders on value propositions, best practices and cloud computing strategies.
• Effectively communicate the technical strategy, processes and needs across the organisation.
• Work closely with the Product Owners and Product Managers to understand, stay in-sync and deliver to production to the organisation’s product vision.
• Define overall backend software architecture for our yet to be announced next generation integrated best-of-suite enterprise solutions.
• Work with cross-functional teams to oversee the design, development, and management of high efficiency, secure, scalable, cost optimised, robust and resilient cloud-based enterprise infrastructure solutions from design, development, test, staging and production environments across multiple microservice systems and all phases of the Software Development Life Cycle (SDLC).
• Envision and implement an automated CI/CD pipeline and/or DevOps and change management processes.
• Participate in the project discussion of technical implementation, unit test implementation, codes review, and backend architecture design, implementation and optimization.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Act as a supervisor, mentor and role model to the entire Backend Engineering division both local and overseas and support them in their trainings and career growth.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Backend Engineering team members.

Job Requirements:

• Proven track record in developing and deploying, maintainable, extensible, secure, high-performance, and high-availability web-based enterprise grade microservices applications using mainstream programming languages (preferably Java) on established cloud platforms.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Experience practitioner in agile frameworks such as scrum, lean or extreme programming.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Strong troubleshooting, debugging, problem-solving, and proficiency in root cause analysis on a large and distributed codebase.
• Strong analytical and reasoning skills with an ability to anticipate outcomes of a solution.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle.
• Maintain confidentiality of information processed or prepared.
• Strong communication and collaboration skills.
• Strong sense of responsibility, initiative, and commitment.
• Self-driven and perform duties and responsibilities independently with minimum supervision.
• With ‘Can’ attitude whenever you face difficulty.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Software Test Lead (Automation)

Our Esteemed and Reputable Client is looking for an Software Test Lead (Automation).

Requirements:

• Solid experience in handling Software Quality Assurance methodologies
• Strong experience in handling Quality Assurance and Software Governance.
• Good track record in handling Software Automation.
• Extensive experience with test automation tools and frameworks.
• Lead the development of comprehensive test strategies and plans in collaboration with stakeholders.
• Good in Creating and maintain test documentation,including test plans, test cases, and test reports.
• Collaborate closely with software developers, product managers, and other stakeholders to resolve issues and improve product quality.
• Sound knowledge in handling quality improvement practices and processes.
• Experience in handling IT Quality Assurance, Process Improvement, Software Testing and Methodology.
• knowledge of Selenium
• Strong knowledge of software testing methodologies, tools, and best practices.
• Minimum 3- 5 years of Software Test experience.
• Possess ISTQB Certification.
• Maintain and write Quality Management System procedures and processes.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

MAIN PURPOSE

• To support / report to SEAO Procurement Associate Director
• To identify cost-saving opportunities, areas and processes that could be optimized, and potential areas of risk through strong business acumen and analytical skills.

KEY RESPONSIBILITIES

Policy & Compliance

• Enforce Procurement policies and guidelines in local level, in line with regional and group direction.
• Work closely with Finance and Compliance departments to monitor the Procure-to-Pay processes compliance with corporate guidelines.
• Educate stakeholders on proper procurement process by organizing training and communication to brands and department requestors.

Strategic Sourcing & Negotiation

• Partnering with stakeholders and budget owners to support sourcing projects, major categories including but not limited to retail store fit-out, Marketing events, PR services, visual merchandizing, IT, Logistics, etc.
• Lead major sourcing projects from RFP/tender to delivery, including but not limited to sourcing, supplier pre-qualification, evaluation, and award.
• Identify opportunities to drive efficiency, synergy and deliver savings and added values to the business.
• Support and coordinate regional and global Procurement initiatives and projects.

Sustainable Procurement

• Continuously optimize supplier panel by regular review of performance and feedback from stakeholders
• Manages day-to-day business relationships with local suppliers; evaluate and improve vendor performance.
• Annual supplier evaluation assessment / supplier CSR audit
• Integrate sustainability in all projects and providing support to group /region ESG initiatives.

Management Reporting

• Manage quarterly Procurement reporting, including but not limited to Dashboard, Spends Analysis, Procurement Project Reports, etc.
• Regular update and communicate with local senior management team on procurement initiatives.

QUALIFICATIONS

• 5 to 8 years of professional working experience with minimum 4-5 years in Procurement functions
• Good understanding of procurement processes; with indirect categories management experiences and/or in luxury environment a plus
• Strong communication and project management skills to support and effectively manage stakeholders spans across SEAO (SG, MY, TH, VN, AU & NZ) and/or cross-functional teams including presentation and negotiation abilities, able to drive initiatives and deliver concrete results.
• Pro-active approach to tasks and ability to manage several tasks simultaneously and on time.
• A positive attitude and willingness to learn
• Team player with strong collaborative spirit

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Responsibilities

• The System Application Lead is responsible for overseeing the design, implementation, and support of critical business applications.

• This role ensures the seamless operation of enterprise systems, manages a team of application specialists, and collaborates closely with business units and IT teams to ensure that system applications align with business goals.

Requirements

• Degree / Diploma in Computer Engineering or related discipline

• At least 4-5 years of service delivery experiences

• Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before

Licence no: 12C6060

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Job description:

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
• Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction.
• Manage the team's performance and provide guidance and support as needed.
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill
2. Troubleshooting and Analysis Skill
3. Manage a team of > 5 people before

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Position

The Service Lead is mainly focusing on ensuring the team is respecting the governance put in place with the client and that the level of service delivered to the client is as expected. He must have an excellent macro view of the company's information system and good technical skills to be able to help during major incident resolution as well as promote and contribute to Continuous Improvement

He’s based in Singapore but works according to Paris windows of service, under the Service manager of his business line.

Main Responsibilities

The Service Lead is accountable for:

• Performing all run activities in respect of the company's process, ensuring:

- The team respects the SLA (changes, incidents, requests)

- Appropriate reaction, in line with the severity of an incident or escalation.

- ITS ITIL process is dully followed (change, incident, problem management).

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

- Escalates to management if needed

- Check if Knowledge was shared within the team and perform filed sessions.

- Enable coordination with other team (AS, Infra, Network, Build….)

- Create PSS post major incident and when improvement topic requires it

• Continuous improvement of service provided by Production Engineer L2 / L3

- Enable and encourage Improvement spirit within the team by being a role model on that topics

- Ensure the team has proper time slots to make the ongoing improvement

- Promote automation / Innovation

• Managing knowledge in coordination with AS community in Paris and London

- Trains Production Engineers on transferred activities for his business line (production of the applications)

- Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.

- Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

- Act as global coordinator during DRP / WIP / main events.

- Review of major releases roadmaps with the team

- Ensure post checks are documented, performed and report is shared

By delegation from the Service Manager:

• Controls quality of the RUN activities for all applications of his Business Line

- Recurrent incident

- Respect of SLA

- Reports / Documentations are built with high quality

• Role model in term of mindset: CI and proactive enhancement
• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2
• Respect priorities and short/long term tasks given by Service Manager.
• Regular feedback with Service Manager are key role.

Qualifications and Profile

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Coordination and decision taking capabilities during crisis situations.
• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Work Schedule

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
• May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team. Ensure timely delivery of services and maintain high levels of customer satisfaction.

Manage the team's performance and provide guidance and support as needed. Collaborate with other teams to ensure seamless integration of service delivery solutions

Responsibilities

• Design, configure, deploy, and maintain Wintel and Linux server environments.

• Conduct server hardening for both Windows and Linux systems.

• Lead and collaborate with the teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.

• Lead virtualisation initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.

• Optimise virtualisation environments for efficiency, performance, and resource utilization.

• Design and manage Storage Area Networks (SAN/NAS) and backup solution, ensuring data availability, integrity, and optimal performance.

• Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.

• Implement security best practices for infrastructure components and virtualized environments.

• Ensure compliance with industry standards and regulations related to infrastructure and data storage.

• Manage and remediate the VA and PT findings and GITSIR

• Develop and maintain scripts and automation tools to optimize IT infrastructure.

• Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.

• Design and deploy functional networks (LAN, WLAN, WAN).

• Familiar with network and backup devices (switches, routers, etc.)

• Maintain complete technical documentation.

Requirements

• Bachelor’s degree in computer science/ information systems/ information technology or related field.

• Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server and/or Linux Server administration.

• Proven experience in designing on-prem data center architectures.

• Proficiency in configuring, managing, and troubleshooting Windows Servers and/or Linux environments.

• Backup Implementation Experience with Dell EMC is a plus.

Licence no: 12C6060

We are hiring a Senior Manager (Senior Lead Analyst) for one of our government client team to drive and deliver IT strategies. The candidate will be responsible for all components of the planning initiatives, from conceptualisation, strategy formulation, funding approval to outcome measurement. The Senior Manager will also work with the implementation teams comprising of project managers, change management specialists, business analysts and clinical subject matter experts to define and scope the initiative, schedule, cost and resource requirements.

• RESPONSIBILITIES:
• Work with the PM and BA Lead to define goals, work timeline and expected deliverables for business analysis
• Support the set up of governance to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Support the planning of stakeholder engagement including defining roles, decision making authority and level of influence
• Define stakeholder communication plan
• possesses an analytical mind, and is able to see interconnections with system solutions and usability
• Define requirements & design acceptance and evaluation criteria
• Formulate system scope and objectives
• Analyse current state and perform gap analysis to identify opportunities for improvement
• Examine interactions between system elements, system performance and issues
• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
• Support the defintion of opportunities and constraints of processes and systems/data products
• Establish requirements for the implementation of changes in the business processes
• Analyse systems/data products and processes to identify enhancement opportunities
• Secretariat support

REQUIREMENTS:

• Programme management experience; preferably in managing programmes in a medium to large-sized organisation
• Ability to think strategically; understand and interpret policies to apply to IT enablement
• Ability to establish and cultivate relationships with a variety of key stakeholders
• Demonstrated planning capability applicable to the implementation of large scale programmes
• Well-developed communication, negotiation and professional writing skills
• Good team player
• Degree in Computer Science, Computer Engineering or equivalent

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

• Lead the system operations team, overseeing the management of both Windows and Linux environments.
• Ensure the availability, performance, and security of Windows and Linux servers.
• Oversee system upgrades, patch management, and regular maintenance activities.
• Troubleshoot and resolve complex system-related issues across both platforms.
• Implement backup, recovery, and disaster recovery solutions for system environments.
• Monitor system performance and resource utilization to optimize operations.
• Manage user access controls, security policies, and system configurations.
• Collaborate with other IT teams to support integration, software deployments, and system enhancements.
• Develop and enforce operational procedures, best practices, and system standards.
• Provide mentorship and guidance to junior administrators, fostering a skilled and cohesive team.

Requirement

• Min bachelors degree holder
• Atleast 10 years of experience in server administration
• Must have lead experience
• Hands on experience in administering Windows & Linux Servers.
• Good To have experience in AD, VMWare, Nutanix.
• Able to multi task