Job Description

• Industry/ Organization Type: Food Manufacturing
• Position Title: Purchasing Assistant/ Buyer
• Working Location: Woodlands (Nearest MRT: Admiralty)
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $2,700 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Create Purchase Orders.
• Track orders to ensure timely delivery.
• Coordinate with internal divisions to ensure received items meet quantity and quality standards.
• Verify vendor invoices against purchase orders and delivery orders.
• Address product quality concerns and inconsistencies with suppliers.
• Monitor warehouse stock levels to ensure adequate inventory.
• Maintain up-to-date records of suppliers, goods, costs, and lead times.
• Communicate with suppliers regarding documentation (e.g., MSDS, product specifications).
• Conduct weekly inventory checks.
• Participate in the annual stock take.
• Perform any ad hoc duties assigned by the supervisor.

APPLY NOW!!!

• Minimum Nitec in Logistics/ Supply Chain Management, with at least 1 year of related working experience in the manufacturing environment.
• Able to start immediately or on short notice.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69621 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

• Location: West Singapore
• Working days: 5days / 5.5days per week
• Bonus

Key Responsibilities:

• Assist in sourcing and purchasing materials, supplies, and equipment based on company needs.
• Coordinate with suppliers to obtain quotes, negotiate prices, and ensure timely delivery.
• Process purchase orders and track shipments to ensure timely arrivals.
• Maintain and update records of purchasing orders, invoices, and inventory.
• Support the evaluation of vendor performance and manage supplier relationships.
• Collaborate with internal departments to understand purchasing needs and requirements.
• Handle administrative tasks related to procurement, including filing, data entry, and reporting.

Requirements:

• Diploma in Business Administration, Supply Chain, or a related field.
• Previous experience in purchasing or procurement is an advantage.
• Strong organizational skills and attention to detail.
• Good communication and negotiation skills.
• Proficiency in Microsoft Office; experience with procurement software is a plus.
• Ability to work independently and handle multiple tasks effectively.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

You will be the bridge between our customers, management, and the Software team. Defining road maps, enabling new technology, integrating new features to existing Products and solutions. Develop, build, grow and shape the software team in line with the organization’s mission and vision.

Be Part of Our Success

• Provide technical lead in system and network design, with implementation for application system
• Execute full software development life cycle (SDLC)
• Produce specifications and determine operational feasibility
• Responsible for quality assurance, maintenance and enhancement of existing software libraries
• Participate in system acceptance testing and on-site deployment
• Work with Vendor to resolve software issues both on site and off site
• Comply with project plans and industry standards

Qualities We Value

• Degree in EEE/Computer Science/Computer Engineering or equivalent
• Minimum 5 years of technical experience in software development
• Proficiency in C, C++, C#, or Java
• Knowledge of digital communications, Microsoft .NET, Scripting languages
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP
• Knowledge of Firmware development will be an added advantage
• Working location is in Ang Mo Kio
• Singaporeans only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated
• Meaningful work and projects that make a difference in people’s lives
• A fun, passionate and collaborative workplace
• Competitive remuneration and comprehensive benefits

Responsibilities:

• Oversea the Program Management Office
• Champion annual work planning reviews with stakeholders, from budget to agreement with users
• Manage and operationalize demand management process with rigor in governance & compliance.
• Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Establish and implement standards and guidelines on project management practices, costing etc;
• Provide training and guidance related to project management standards and project monitoring
• Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard
• Support program/project audits

Requirements :

• Proficient in Microsoft Office Excel & Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous.
• Proficiency in Tableau Reporting will be advantageous.
• Degree holder with 7 to 10 years of relevant working experience.
• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
• Experience with documentation work products including manuals, SOPs, training aides and process documents
• Ability to manage multiple project activities at the one time and excellent prioritisation skills.
• Excellent professional written and verbal communication skills, plus effective interpersonal skills.
• An active Project Management Professional (PMP) certification (or ability to obtain within 6 months)
• Experience with project management methodology and knowledge of the system development life cycle (SDLC)

Our client is transforming the cleaning industry with advanced robotic solutions that tackle manpower challenges. Their innovative robots are already making a difference in 30 countries! As they continue to grow, they are seeking a Communications Lead ( Senior Executive ) to join their team.

Successful candidate will be responsible for the following:

Responsibilities:

• Create and carry out plans to communicate with investors, dealers, customers, and other important groups.
• Keep investors updated and help with fundraising.
• Provide international dealers with promotional materials and strategies.
• Talk to customers to get their feedback, answer questions, and build brand loyalty.
• Work with internal teams to keep messaging and branding consistent.
• Manage social media and create content to boost the brand.
• Organize events, webinars, and conferences to promote the company.
• Watch industry trends and competitors to find new opportunities.
• Write and share press releases, newsletters, and other promotional materials.
• Review campaign results and feedback to improve communication.
• Help managers with brand campaigns and other projects.

Requirements:

• Enthusiastic and positive attitude.
• Bachelors degree in Marketing, Communications, or similar field.
• At least 1 year of experience.
• Good understanding of digital marketing.
• Creative and proactive.
• Can handle tight deadlines.
• Strong written and spoken communication skills.
• Able to work well on your own and with a team in a fast-paced setting.

*Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Attn: Woo Gu Ming (R24123795)
Cultivar Asia Pte Ltd (MOM EA License: 19C8782)

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in their community and society.

We are seeking a dedicated and results-oriented fundraiser. The Fundraising Lead reports to the Head of Communications and Partnerships.

Roles and Responsibilities:

• Develop and drive fundraising strategies to meet fundraising goals
• Develop and present grant proposals to donors and grant makers
• Research and cultivate new fundraising opportunities
• Form strong relationships with major donors
• Work closely with the Head of Communications and Partnerships, Executive Director, and Board Fundraising Chairman.

Requirements:

• Degree in Communications, or other equivalent
• At least five years of relevant work experience in fundraising, or a similar role in a nonprofit organization / social service sector.
• Proven track record in fundraising
• Excellent written and verbal communication skills
• Able to work under pressure
• Excellent team player, yet able to work independently

Company Overview:

Join a trusted licensed money lending company that prioritizes integrity, customer service, and professional growth. Our Client are looking for a dynamic and results-driven individual to lead their sales efforts, guiding clients toward the best lending solutions while ensuring a positive experience and strong client relationships.

Role Overview:

As the Sales Lead, you will be responsible for driving revenue growth and building a strong sales team. You’ll manage client acquisition, deepen existing client relationships, and work closely with cross-functional teams to ensure smooth operational processes. This role is ideal for someone passionate about financial services, customer service, and team leadership.

Key Responsibilities:

• Develop and implement sales strategies to meet company growth objectives.
• Lead, mentor, and motivate the sales team to achieve targets and foster a collaborative work environment.
• Analyze market trends and identify opportunities for business expansion.
• Build and maintain strong relationships with clients, ensuring exceptional service and a client-focused approach.
• Address client inquiries and resolve issues promptly and professionally.
• Work closely with the credit and compliance teams to ensure lending practices meet regulatory standards.
• Set realistic sales targets and implement a tracking system to monitor progress.
• Conduct regular team meetings, provide feedback, and support continuous professional development.
• Ensure all lending practices comply with Singapore’s regulatory guidelines.
• Prepare monthly and quarterly sales performance reports and present insights to senior management.
• Maintain accurate and up-to-date records of client interactions and transactions.

Key Requirements:

• More than 5 years of relevant experience with a proven track record in a financial or lending environment.
• Prior experience in team management or sales leadership is preferred.
• Knowledge of Singapore’s lending regulations and compliance standards.
• Excellent communication and interpersonal skills to lead teams and interact with clients.
• Detail-oriented with good organizational and time-management skills.
• Ability to inspire and drive a team to achieve sales goals and targets.
• Resilient, proactive, and adaptable in a fast-paced environment.

What We Offer:

• Attractive Incentives: Competitive base salary with performance-based bonuses.
• Career Growth Opportunities: Access to training and opportunities for advancement within the company.
• Positive Work Culture: A supportive and collaborative environment that values transparency, integrity, and professional growth.

Location: Sim Drive
Salary: $2500-$3300
Japanese MNC
Mon to Fri 9am to 6pm

No experience welcome/Entry level

Job Description

• Receive orders from Customers, create sales orders and shop orders.
• Provide customer support and management of customer order schedule.
• Co-ordinate with Program Management team in providing quotes to customers.
• Consult with Manufacturing Department regarding equipment, manpower, and workload. Participate in meetings to discuss control problems.
• Ensure strategic development and implementation of long-term contracts with supply base.
• Manage and oversee inventories in our warehouse and at customer sites for those 'Kanban' part numbers
• Receive, interpret, discuss, and edit customer and sales orders. Respond to customer inquiries such as product selection and requests for prices and quotations.
• Issue PO to suppliers based on actual order & forecast and expedite for material as required
• Negotiate with suppliers to support cost reduction and Lead time reduction
• Perform other duties as requested by management.

Requirements

• Expediting skills
• Working knowledge of Microsoft Office applications required.
• Working knowledge of ERP database and access database required

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Job Summary

As an Operation Support Lead, you will be responsible for managing the day-to-day operations of critical application systems. Your role involves overseeing system maintenance, managing vendors and contractors, and ensuring smooth system performance. You'll troubleshoot issues, manage user access, plan and execute system upgrades, and perform regular risk assessments. Additionally, you'll be tasked with implementing system enhancements, from cost estimation and resource allocation to overseeing implementation and user acceptance testing. Your expertise in IT service management, security best practices, and systems integration will be crucial in identifying and implementing process improvements and operational efficiencies. This role requires a strong technical background, preferably with experience in the financial or government sector, and the ability to manage diverse IT environments while ensuring compliance with relevant policies and procedures.

Key Responsibilities

• Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

• plan, execute and support system implementation, software/hardware upgrades and security patches.

• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

• identify opportunities for process improvement and operational efficiency enhancements and implement appropriate solutions.

• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

JOB DESCRIPTION

• Define key metrics for governance to ensure compliance with data-related policies, standards, roles, and responsibilities
• Drive Data Governance and Management on an on-going basis through being the chair to the Data Governance Council
• Responsible for defining data policies and standards, managing stakeholder communication and progress reporting to leadership and executives
• Manage and coordinate all key issues and escalations around data governance
• Work closely with Data BP's s to build their engagement and stewardship of data assets
• Collaborate with our Cybersecurity and technology operations teams to implement data governance standards and best practices to improve the quality of data
• Leverage deep experience in the implementation of data governance solutions in such areas as: data quality, data lineage, data glossary, data security management, metadata management, and advanced data analysis solutions
• Write data governance policies, oversee the adoption of data governance efforts, and partner with the legal and information security teams to fulfill Keppel's commitments related to reducing Data Management risks

JOB REQUIREMENTS

• An excellent communicator who can drive the process to govern data at enterprise scale as the role requires close collaboration with senior-level executives (members of DG Councils/C-Suite), business data owners, and stewards
• At least 10+ years of experience in a leadership role related to data
• At least 5 years of experience either in leading a data governance function or being part of a team that managed large-scale data governance initiatives; with expertise in data governance, data quality industry best practices and framework

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Be a Part of Something BIG!

We create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!

Apply now, and ignite our digital future together.

Make an Impact by

• Manage Vendor Solutions, review and bridge the gaps.
• Incorporates the end-to-end deliverables of the Service Contract to your assigned clients
• Client engagement with customers, managing external and internal stakeholders’ expectations and deliverables outcome.
• Growth of the account and looking into delivering excellent Customer Engagement experience. Adopt industry best practices and ensure that the right tools, techniques, methodologies, and systems to deliver the services that meet international standards.
• Lead both the Service and Technical delivery team in day-to-day TS executional matters, and ensure services are delivered with pride, and sustainable model. The delivery includes leading teams on delivery excellence and driving towards completion of projects against planned milestones and timeline.
• Service recovery and improvement if there are gaps and escalations; and enhancing the service values to the customer.
• Engage and manage 3rd party partners, to align their delivery competency and capabilities with client’s service contract to our customers. You are also expected to make tactical plans on a year on year for core each identified technologies appropriate for account/sectors, to ensure year on year performance excellence and relevance to market situation. A portfolio to assigned accounts, subjective to the size and scale of the service contract.
• Develop Avaya IVR application using Orchestration Designer/Tethefi IW (Interaction Workflow)
• Integrate IVR Application with the middleware using SOAP/REST API/JDBC protocols.
• Support Avaya IVR infrastructure (Avaya Experience portal – MPP/EPMS) & Tomcat Application Servers.Prepare Callflow, Functional Specification/Technical Design Documents
• Manage major incidents and act as an escalation point to ensure timely resolution of within expectations and SLAs.
• Provides leadership in responding and resolving major incidents that impact business- critical services, applications, and infrastructure Leverages broad technical expertise to convene appropriate SMEs (resolvers) and to direct Major Incident response, with a focus on impact mitigation and service restoration
• Work closely with SMEs to quickly identify customer impact (who, how, when)
• Conducts escalation to service teams, senior management, and leaders to ensure appropriate awareness, engagement, and focus
• Ensure all Major Incidents have accurate business impact statements, ongoing actions, detailed recovery plans that are communicated to the correct audience throughout the incident lifecycle.
• Work on various shifts which will cover a ‘follow the sun’ support model across Global centers.
• Act as ‘One Voice’ of Technology during Major Incidents providing accurate, concise information and where needed, handling conversations at the senior stakeholder level.
• Where necessary create exec summaries of major incidents and present to senior stakeholders (CIO and COO level)
• Leads and/or participates in Post Incident Review and Problem Management meetings with key stakeholders and service owners to review events and Documents pertinent information relating to Incidents that aids process improvement, identifies deviations, and enables the creation of an Incident Knowledge Base
• Effectively manage 3rd party, suppliers, and vendors ensuring the support and commitment is carried out for major incidents and where needed, escalate to senior management.
• Conduct Post Incident Reviews by ensuring the right level of attendance by key team members and having a clear disciplined model that is followed.
• Ensure that all IT teams (internal and external) follow the incident management process for every incident.
• Develop and maintain relationships with senior stakeholders across Technology and the Business to instill confidence and trust in managing critical situations.
• Lead and drive Hyper Care models where needed so that we offer the best service to our customers following the launch and delivery of new products and features.
• Produce high-quality incident reports that have a clear meaningful view of the event along with the business impact, next steps, and improvements.
• Produce weekly, monthly and ad-hoc reports where required and tailor them to the relevant audience.
• Attend monthly service reviews with customers, vendors, suppliers, and 3rd parties contributing to the review of incidents, service levels and improvements.
• Collates and analyses incident-based data for team metrics and KPIs
• Coach and mentor the delivery teams, either under direct or indirect management (e.g. 3rd party partners or contractors). This include thought leadership, and people management skills for various team under his service portfolios.
• Coach the Team members to develop Individual Development Plan and proper career path planning. Provide leadership and direction to project teams and oversee the development of competencies and career progression of team members.

Skills for Success

• Degree in any discipline preferably related to Information Technology Infrastructure.
• Min 10 years’ experience in managing the Call Centre systems such as CRM and OSS systems.
• Must have hands on experience in designing the call centre systems and the OSS systems.
• Min 15 years in the ICT industry with proven delivery experience in a sizable contract or organization
• Deep experience in IT services contract and complex implementation projects in both legacy and cloud managed service environment
• Experience in coaching and recovering trouble projects
• Good understanding of both business and delivery risks, especially in client work and delivery
• Strong collaboration and teaming experience, and ability to work with both senior leadership as well as operational and working level executives.
• Excellent relationship and stakeholder management skills - capable of dealing with people across all levels of a large, complex, fast moving organisation with constant transformation to stay market relevant.
• Able to develop high-quality presentations by synthesizing key information, financial data, market data and other relevant information

Rewards that Go Beyond

• Flexi work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Responsibilities

• The System Application Lead is responsible for overseeing the design, implementation, and support of critical business applications.

• This role ensures the seamless operation of enterprise systems, manages a team of application specialists, and collaborates closely with business units and IT teams to ensure that system applications align with business goals.

Requirements

• Degree / Diploma in Computer Engineering or related discipline

• At least 4-5 years of service delivery experiences

• Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before

Licence no: 12C6060

Primary Responsibilities

• Ensure Guest Services team operates with a sales attitude and all associates are aware of the sales opportunities within the hotel, which will assist with the maximization of revenue.
• Seek new and additional services constantly to improve the guest experience with a creative and innovative approach
• Initiate and maintain effective communication within the guests and other housekeeping departments.
• Maintaining a high standard of customer relations/customer service within the Guest Relations department.

Requirements

• Minimum Diploma in Hospitality
• Minimum 3 years experience in a similar capacity.
• Service Oriented.
• Possess good interpersonal and communication skills.

Job Summary

As an Operation Support Lead, you will be responsible for managing the day-to-day operations of critical application systems. Your role involves overseeing system maintenance, managing vendors and contractors, and ensuring smooth system performance. You'll troubleshoot issues, manage user access, plan and execute system upgrades, and perform regular risk assessments. Additionally, you'll be tasked with implementing system enhancements, from cost estimation and resource allocation to overseeing implementation and user acceptance testing. Your expertise in IT service management, security best practices, and systems integration will be crucial in identifying and implementing process improvements and operational efficiencies. This role requires a strong technical background, preferably with experience in the financial or government sector, and the ability to manage diverse IT environments while ensuring compliance with relevant policies and procedures.

Key Responsibilities

• Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

• plan, execute and support system implementation, software/hardware upgrades and security patches.

• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

• identify opportunities for process improvement and operational efficiency enhancements and implement appropriate solutions.

• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

CATEGORY LEAD (Victoria’s Secret Full Assortment)

The Category Lead drives sales growth as the leader of customer experience on the sales floor and through growing and developing the selling and sales and support generalist team to deliver individual and team success.

Key Responsibilities:

• Leads the sales floor and drives store results through the selling and sales and support generalist team
• Oversees customer experience, overall appearance and day to day operations of the store, in partnership (or in absence of) with Senior Store Manager or Customer Experience Manager
• Develops and executes short and long term strategies to drive store sales
• Role models, coaches and develops best-in-class selling behaviours
• Leads and inspires associates to unlock individual potential for extraordinary selling results
• Develops associates’ product knowledge which in turn, enables high performance selling
• Responsible for talent life cycle of direct reports, including recruitment, hiring, on boarding, training, development, performance management, terminations and succession planning
• Leads direct reports to maintain merchandise presentation standards while selling

Requirements

• Minimum Diploma in Retail Management
• Minimum 3 years’ experience in a retail managerial role in Luxury Retail
• Proven ability to effectively delegate, follow-up and communicate with all levels of the organisation
• Demonstrates ability to manage complex and competing priorities with time management and organizational skills
• Strong attention to detail, even while multi-tasking
• Demonstrates ability to assess talent, coach, develop and manage performance
• Demonstrates business acumen with strong strategic and analytical skills
• Must be proficient in MS Office & email
• High degree of emotional intelligence and multi-cultural sensitivity
• Must be comfortable to work in the Store and on shift work basis and weekends.

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Job Summary:

As a Butler, you will play a pivotal role in ensuring our guests receive the highest level of personalized service. Your responsibilities will span across Front Office, Concierge, and traditional Butler duties, including welcoming guests, managing check-ins and check-outs, offering expert local recommendations, arranging transportation and reservations, and attending to guests' personal needs. You will be the face of Resort World Sentosa, embodying our commitment to luxury and attention to detail.

Key Responsibilities:

• Assist with check-in and check-out procedures, ensuring a seamless experience for guests.
• Handle guest inquiries, reservations, and room assignments.
• Manage cashiering tasks and maintain accurate records of guest transactions.
• Provide guests with information about local attractions, restaurants, and transportation options.
• Arrange transportation, tours, restaurant reservations, and other guest requests.
• Assist with luggage handling and coordinate guest arrivals and departures.
• Welcome guests upon arrival and provide a detailed orientation of their suite and hotel facilities.
• Manage VIP and special guest requests with meticulous attention to detail.
• Assist with guest requests such as unpacking and packing, laundry, and in-room dining services.
• Coordinate with other departments to ensure seamless service delivery.
• Ensure accurate records of guest preferences and special requests.
• Perform all other related duties when assigned by Management.
• Always maintains the integrity and confidentiality of guest information.

Qualifications:

• Minimum GCE O Level.
• A Diploma or Degree in Hospitality or Business Management from a recognized institution is an advantage.
• Flexibility to work various shifts.
• A valid driving license is considered an advantage.
• Proficient in computer and property management systems

Duties & Responsibilities:

Principal

• Occasionally establishes and prepares basis of design and/or estimation and design philosophy and requirements prior to execution of electrical detailed engineering works.
• Occasionally performs electrical system studies including value engineering to determine most cost-effective design but still conforms to Client requirements.
• Normally prepares key electrical engineering documents like Key Single Line Diagrams, Conceptual Layouts, Substation Layouts and, system diagrams for Fire Alarm and Communication Systems in accordance with Client and Project requirements to facilitate the execution of electrical detailed engineering works.
• Normally prepares specifications, data sheets, requisitions, technical evaluation reports and vendor data review of major substation electrical equipment in accordance with Client and project requirements and applicable codes and standards.
• Normally establishes estimation basis and prepares technical proposals for proposal projects in accordance with Client requirements and acceptable estimation and engineering practices.
• Normally coordinates with other discipline, vendors and/or sub-contractors to ensure conformity with project and Client requirements.
• Normally acts as KP of medium to large sized standard projects, exceeding 5,000 electrical engineering manhours.
• Perform discipline project control (schedule, BM/BQ & manhour) when assigned as Project Lead Engineer.
• Assists in implementation of Department training programs by functioning as a “trainer” or "mentor".
• Supports major phase of construction work, can assume responsibility as the Electrical Site Superintendent, Electrical QA/QC in charge, and Lead Field Engineer.
• Acts as the home base Lead Support Engineer when the major phase of the project has been shifted to site, such as purchasing of additional major equipment / material, coordinate / expedite vendors for the immediate supply of material exceptions, resolving major engineering conflicts within the approved specifications.
• Participates in site survey/ investigation of existing facilities to clarify feasibility of the design
• Participate in factory acceptance tests of electrical equipment to confirm suitability of equipment and ensure that the equipment is manufactured according to the agreed specifications.
• Performs other functions that may be assigned by superiors.

Competencies / Preferred Skills:

• Proficient in Microsoft Office Skills, AutoCAD and/or Microstation and common electrical calculation software.
• Familiar with local and international electrical codes, standards and regulations.
• Proficient in the design of electrical systems for oil/petroleum/industrial infrastructure industries.
• Familiar with ETAP and e-DPP software.
• Proficient in substation energization work.

Education Qualifications and other Requirements:

• Bachelor’s degree in Electrical Engineering.
• 15 years and above experience in electrical detailed engineering works of Oil & Gas, petrochemical and other related industrial plants, including five (5) or more years in frontend engineering and proposal / estimation works and additional five (5) or more years infield engineering works.

Astek has an opening for the role of Network Operation Lead.

In this role, you will be overseeing the network operations/ops, as well as being involved in the technical aspects.

We are looking for someone who are efficient both technically and operationally. You must have experience managing a team and doing Network Ops.

Responsibilities:

• Oversee network infrastructure across Asia, ensuring its design, security, optimization, and reliability.
• Develop and implement network security strategies in collaboration with security teams to protect critical assets.
• Manage network inventories, ensuring the readiness and maintenance of critical equipment.
• Maintain detailed network documentation, change management procedures, and disaster recovery plans.
• Lead network troubleshooting efforts, mentoring peers, and conducting root cause analysis of complex issues.
• Architect and oversee deployment of enterprise-level network devices, including firewalls, switches, and wireless access points.
• Serve as the network point of contact for shared offices or new entities joining shared office spaces.
• Analyze network traffic and performance to identify and address bottlenecks or security risks.
• Manage on-site operations at the Singapore Telco Node on behalf of the central team.
• Lead network-related projects for the Singapore Telco Node, working with vendors and central teams for successful implementation.
• Ensure regional adherence to central network standards.
• Identify and escalate any new network topics or deviations from standards to the central team.
• Oversee troubleshooting efforts across multiple telco nodes, with a focus on Singapore but potentially extending to other regions.

Requirements:

• Strong communication and collaboration skills, capable of engaging with both technical and non-technical audiences.
• 10+ years of network administration experience, with leadership or mentorship responsibilities.
• Expert knowledge of network protocols (TCP/IP, BGP, OSPF), network security, and firewall technologies (e.g., Cisco, Huawei, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Excellent troubleshooting and analytical abilities to resolve complex network issues quickly.
• Experience in a multinational environment, working with diverse teams across various functions.
• Customer-focused with a problem-solving mindset, dedicated to continuous service improvement.
• Skilled in managing multiple projects, prioritizing tasks, and delivering results in a fast-paced setting.
• Capable of leading high-priority network incidents (P1/P2) to resolution.

Job Description:

• Ensure incoming equipment meet the purchase specifications
• Arrange for protection and maintenance of equipment and system
• Review the commissioning work processes to enhance efficiency and productivity
• Review the commissioning work processes to enhance efficiency and productivity
• Coordinate with all sections for testing / commissioning requirements with different stakeholders and arrange for facilities and instruments for the job

Job Requirement:

• Degree/ Diploma in Naval Architecture/ Civil/ Marine & Offshore/ Mechanical / Electrical / Chemical Engineering / Certificate of Competency (Marine Engineer Officer) Class 1 (Motorship), or its equivalent
• At least 4 years of relevant experience for Engineer position, and 6 years of relevant experience for Senior Engineer position
• At least 4 years of relevant experience for Engineer position, and 6 years of relevant experience for Senior Engineer position.

Working hours & locations:

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon to Thurs: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte Ltd and our group of companies, shall be used for the purposes of evaluation and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.