We are seeking a highly skilled and experienced QA Automation Lead to oversee and manage the QA activities for our web applications. The ideal candidate will have expertise in automation testing, with strong skills in frameworks like Selenium, Cypress, and Playwright. The role requires a solid background in Java, API testing, and performance testing, along with experience in leading QA teams and delivering high-quality software products.

• Lead and mentor a team of QA engineers to ensure the delivery of high-quality software solutions.
• Design, develop, and maintain automation frameworks using tools like Selenium, Cypress, and Playwright.
• Perform manual testing for areas not covered by automation and ensure test coverage across the application.
• Develop and execute test strategies, plans, and cases for web applications, ensuring functionality, usability, and performance meet requirements.
• Implement and manage API testing frameworks, ensuring robust validation of backend services.
• Conduct performance testing and analysis to identify potential bottlenecks.
• Collaborate closely with cross-functional teams, including developers, product managers, and business analysts, to identify and resolve issues.
• Monitor and report on QA metrics, such as defect density and open defect counts, to stakeholders.
• Stay updated with emerging technologies, tools, and best practices to improve the QA process

Technical Expertise:

• Min 5 Years of experience in Automation Testing
• Proficiency in Java for automation scripting.
• Hands-on experience with Cypress, Playwright, and Selenium for automation testing.
• Strong understanding of API testing and tools like Postman, REST Assured, or similar.
• Familiarity with performance testing tools like JMeter, LoadRunner, or similar.

• Solid understanding of QA methodologies, test planning, and defect management.
• Experience in testing web applications on multiple browsers and devices.
• Knowledge of CI/CD pipelines and integration with testing frameworks.
• Familiarity with version control systems like Git.

Job Description

• Lead a team of Service Engineers and IT Admins
• Monitor team’s progression on all incoming service requests on hardware or software issues
• Execute all assigned cases effectively and efficiently with a sense of urgency
• Provide timely and effective resolution to service requests and incidents
• Handle high volume of client’s service requests and assigned accordingly to the team
• Handle client’s complaints and ensure customer satisfaction during closure
• Liaise smoothly between internal stakeholder and clients for any sales-related matters
• Provide on and offsite support if needed
• Manage Service Engineers daily schedule
• Manage team’s transportation and phone claim usage
• Assist in other ad-hoc tasks assigned by Technical Manager

Job Requirements

• Bachelor’s degree in relevant field or equivalent combination of education and experience
• Minimum 3 to 5 years of related experience
• Motivated and able to initiate work process
• Strong leadership skill with good communication
• Excellent customer service and support skills
• Possess and in-depth knowledge of PC/laptops/notebooks hardware (i.e. knowledge of parts)
• Possess strong organizational skills and ability to prioritize tasks among many competing requests

Key Result Areas:

•  Preparation and data entry of requisitions for supplier and event payments in the iProcurement system
•  Set up of new suppliers in iProcurement system
•  Obtain quotes from suppliers prior to raising requisition for purchase order in the system
•  Provide relief for Client Service and Mailroom team if required
•  Order / Maintain office stationery & consumables through iProcurement including obtaining quotes for
• the unlisted products
•  Oversee Security functions with approving the Issue of forgotten/lost security cards & maintain security
• system in conjunction with Facilities Coordinator
•  Office equipment maintenance and ordering. (ie. water filters, dishwasher, etc)
•  Liaise with contractors for site work, eg. maintenance, installations
•  Assist with the set up of client and staff meetings/functions as required.
•  Liaise with MGTI for any IT requirements
•  Liaise with building management when required in conjunction with Facilities Coordinator
•  Ensure regular cleaning inspections are scheduled with the cleaners and building management
•  Provide access to security technicians for monthly maintenance of the security system
•  Update Floor wardens list & co-ordinate training with building management
•  Assist with Locker allocations
•  Manage Clear desk policy
•  Manage after hours access for functions, e.g. air/con, cleaning etc.
•  Actively manage Sydney Smart office space on a daily basis
•  Management of Facilities inbox
•  Good knowledge of internal security system – C-Cure
•  Good knowledge of EMS – Event Management System
•  Conduct regular site inspections to check general office condition and inventory levels of
• stationery/supplies.
• Any other facilities tasks related to smart office as directed

Good Knowledge on all rule types- UI, Flows, Flow Actions, Harness, Integration, Agents & Activities.

Working Knowledge on Prior Robotics, API Standards, Enterprise Security Protocols, Performance

Monitoring &improvement

5+ years as a practicing LSA for multiple accounts.

10+ years of total pega Experience

Certified LSA

Strong stakeholder Management

Devops &Agile Experience

Requirements:

Work as team member in multi-disciplinary and dynamic team. Functional service delivery roles include

Team Leader, Content or Domain Expert, Senior Domain/Module Consultant, and Lead Business or

Systems Analyst. Leads or supports the analysis, design, development and implementation of systems

and software, as well as the completion of other project work streams and deliverables. May also lead

project modules or work activities as appropriate and can formulate solutions to defines/specific

business or technical issues

Experience in Development in Banking and Financial

Good Knowledge on all rule types - Sound experience on using debugging tools like Tracer,

Clipboard, SMA and Live UI.

Proficient in Pega Implementation cycle that includes PRC deployment, development, testing, bug fixing

&troubleshooting

Having good understanding on the rules management and associated tools such as export &import tools

skimming and bulk processing tools.

Good knowledge of SQL using Oracle

Having Strong base in web designing & development using HTML & JS, Strong communication and

presentation.

Implementing and following agile/scrum processes within self-organizing team.

Manage the overall key design areas of a Pega implementation

Use expert consulting skills to manage project scope and client expectations

Actively collaborate with other teams to solve cross functional challenges.

Actively participate Business value assessment and business requirements elaboration phases.

Actively participate in the requirements, design and construction phases; to lead to success.

Job description-

• Lead client engagements whether as part of a pursuit or delivery effort, working with clients to drive business transformation through a consultative approach.

• Manage project design and delivery efforts including developing the project logic, project design, detailed work streams, team structure and deliverables·

• Develop strong key client relationships, managing client expectations and presenting final recommendations persuasively to senior teams·

• Facilitate and lead working sessions with clients, subject matter experts, stakeholders, consulting teams and technical teams·

• Manage analysis teams to elicit detailed business designs and partner with domain and technical teams to develop solution strategies as required·

• Help our clients assess their current digital technology maturity, identify gaps and shape a comprehensive, end-to-end digital blueprint and technology roadmap·

• Develop thought leadership and market offerings at the intersect of business and technology, Partner with global Practices, Regional heads, Domain SMEs and Delivery teams to ensure success in pursuits and delivery

+ end to end Pega implementation experience as LBA/SBA

• 5+ Years of total Pega Experience

• Certified Pega Business Architect (Preferably version 7.4 or later)

• Strong Stakeholder Management

• Successful Business Transformation credentials

• 5+ Years of Work experience in International Markets such as Australia, Europe or the US.

• Strong Knowledge of Pega Strategic Application- Pega Customer Service

• Champions Agile delivery across organisations

• Strong Domain experience in Banking services is preferred

Good to Have

• Exposure to handling multiple dotted line stakeholders

• Pega Technical Background (CSA/CSSA)

• Background in Process Improvement

OVERVIEW OF JOB

This is a combined global / regional role that cuts across two clients, one being a global client with 15 markets and other being a regional client, covering 6 Asia Pacific markets. It is a hands on role with need to travel and work with markets on elevating our work so would suit a globe-trotter with strong regional/global experience in Client Leadership and Strategic Planning. Must be proven as a trusted advisor and able to deliver no-line plans across markets to meet ambitious KPIs.

This is a very high profile & senior position within Mindshare, where you'll have responsibility for running a high profile client portfolio with services scope focused on innovation, communications planning and media campaign implementation management, by leveraging your insights, analytics and strategy skill set.

There is frequent high level client contact, and you'll be the face of Mindshare to a major customer. You will lead the client relationship while also being responsible for maintaining the quality of contracted services, lobbying additional assignments as well as developing appetite for and building revenues from out-of-scope offerings and value add services. As well as driving top-level client scores and advocacy across markets, you’ll be aligning market teams on the global tools suites, driving test/learn digital innovations and apply analytics in a consistent fashion to steer investment decisions. Additionally you will be part of a larger WPP team for one account which will require you to collaborate with other agencies.

We need someone fearless, bold, and provocative. We also need someone who has experience in commerce and performance marketing as these two areas are our biggest opportunity to grow.

3 BEST THINGS ABOUT THE JOB

• This is one of the few global roles that will be based from Asia Pacific. This means you get to lead a business that cuts across USA, Europe and Asia.
• The regional role covers one of the world’s most iconic brands. This brand requires a leader who will up our game on strategy and impact. This account is at the cusp of change – the ability to shape the strategic media direction means you get to write a new rule book!
• Both accounts are strategically important for Mindshare so you will have access to senior exco leadership

Being the Client Leader on one of Mindshare’s most interesting and change-ready accounts, you will be the trusted advisor not just to the client at an exciting time, but for internal (regional / global) touch-points on the local market. Good performance on this account will further strengthen Mindshare’s overall global relationship with this client.

MEASURES OF SUCCESS

3 months: To become completely familiar with the client’s organizational structure, planning process, marketing calendar and the needs of key stakeholders. To arrive at top of mind understanding of the business – it’s challenges, and KPIs.

6 months: Fully functional across portfolios. Have built a complete understanding of the markets, and have guided representation on quarterly reviews and agreed priorities.

12 months: Full grasp of the business relationship, independent representation on quarterly reviews and delivery of KPIs.

RESPONSIBILITIES OF THE ROLE

• Entrenching senior client relationships that position Mindshare as a principle business partner of the client/s. Be unafraid to push back, be audacious and stand your ground in terms of ideas.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities
• Overall strategic approach on the account/s designed and delivered to meet Client’s business objectives and strategies. Oversees the implementation of the annual planning in conjunction with the client team
• Generates and communicates a shared goal and unifies a team in the pursuit of a common objective.
• Drive VAS revenues, profitably
• Always operate with a talent and growth mindset

WHAT YOU WILL NEED

• Minimum 12-15 years’ work experience in business consultancy, market research/analytics or a strategic planning role, of which at least 2-4 years will have been spent in a regional role
• Should have FMCG and performance experience – preference on major advertisers
• Individual should have a mix of local media + regional media management experience.
• Should have a curiousity and interest in technology and innovation
• Comfortable with or have had exposure to application of analytics and be demonstrate “no line thinking” i.e. strong track record on integrated work.
• Individual will need to build and nurture a close working relationship with local markets (internal & client).
• Strongly strategic approach – this is not an execution/operational role.

WHAT YOU WILL GET

It’s important to us that we give you as much as you give to us.  We want you to have the headspace and the opportunity to grow your own learning through training.  At Mindshare we believe in learning and that journey never ends.  This is a partnership and so while this job description is about what we would like, we want you to also add/shape and adapt it to what excites you and makes you happy.

More about Mindshare

We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team - #teammindshare. We believe that in today’s world, everything begins and ends in media. We aim to be our clients’ lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career.

Mindshare APAC has won 500 awards in the last year alone, including “Agency Network of the Year 2017” by both the MMA SMARTIES™ and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world’s leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/mindshareapac and linkedin.com/company/mindshare.

More about GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Overview of the job:

We are seeking an experienced Regional Media Lead to drive the success of a portfolio of high-profile multinational brands across APAC. In this role, you will be the strategic leader and trusted partner, overseeing all facets of regional media operations, client leadership, and performance across Communications Planning, Media Activation, Measurement, Platform Performance, Operations, and Analytics.

As the APAC Media Lead, you will provide strategic direction, foster strong client relationships, and inspire innovative thinking both internally and externally. You will act as the key liaison between the client and our teams, ensuring seamless connectivity across regional markets, delivering high-impact solutions, and driving the alignment of global workstreams and best practices.

You’ll be responsible for steering digital transformation and innovation initiatives, leveraging data and analytics to inform media investment decisions, and promoting adaptive marketing strategies that enhance client performance. Additionally, you will oversee resource allocation, process optimisation, and tech maturity audits to ensure continuous improvement across the portfolio.

With frequent interaction with senior-level clients, you will represent GroupM as the face of our organisation, ensuring the highest levels of client satisfaction while identifying opportunities to grow revenue through value-added services. As the senior business partner, you’ll balance the needs of clients, markets, and internal teams, driving results that exceed expectations and deliver measurable success.

Responsibilities of the role:

• Serve as a trusted advisor to key regional stakeholders, including the APAC VP of Marketing, APAC Digital Transformation Lead, APAC IBE Lead, and other senior leaders in Marketing, Procurement, and Finance.
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues, and opportunities
• Navigate complex organisational structures by building strong relationships and influencing stakeholders to achieve desired outcomes.
• Design and share the overall strategic approach for the account to meet client business objectives and strategies while overseeing the implementation of annual planning in collaboration with the client team.
• Cultivates trust and operates with a high degree of ownership and accountability to earn the trust of clients and colleagues alike.
• Collaborate across all local markets, ensuring quality product and service delivery to create award-winning, business-changing media work.
• Increase organic revenue growth by identifying services that can unlock client business growth.
• Ensure that all client-facing materials are of the highest quality, strategically aligned, and reflective of GroupM’s capabilities.
• Champion consumer-centric thinking in all strategic media initiatives, providing thoughtful POVs on emerging trends in the media landscape.
• Driving the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contracts and opportunities for mutual benefit.
• Successfully manage staffing resources, across regional and local teams.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Leading and providing timely and actionable feedback to the team to aid in their development and progress to the regional team.
• Effectively address client satisfaction, renewal, and escalation issues until resolved
• Manage,develop, and mentor your direct reports, fostering a culture of learning and high performance.

What you’ll bring:

• Extensive experience in client leadership, working closely with senior stakeholders.
• Proven ability to manage multiple workstreams and clients in a fast-paced environment.
• Proven experience in leading and inspiring teams within a regional, matrixed organisation, ideally within a large holding company or integrated team environment.
• A problem-solver with the ability to turn complex challenges into business opportunities.
• Collaborative and astute, with the ability to build trust and respect across the network.
• A forward-thinking expert who helps clients stay ahead of trends and future-fit for growth.
• Detail-oriented with the ability to maintain a broad strategic perspective when creating solutions.
• Skilled in building compelling, data-driven arguments that inspire client confidence and support.
• A track record of developing talent and fostering team growth.

About GroupM

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Job Summary:
The SAP Technical Pillar Lead will take ownership of leading the design, development, and delivery of SAP technical solutions, including technical architecture, integration, extensions, and infrastructure. Managing a team of members, consisting of both permanent employees and subcontractors, the role involves mentoring the team, setting quality standards, reviewing deliverables, and ensuring technical excellence. The SAP Technical Pillar Lead will also play a pivotal role in presales activities, leading technical proposals and client engagements.

Responsibilities:

1. Leadership & Team Management: Manage and mentor a team of SAP technical consultants, including both permanent employees and subcontractors.
   Establish and enforce quality standards for deliverables to ensure alignment with best practices.
   Conduct regular work reviews to maintain high technical quality and compliance with project requirements.
   Encourage knowledge-sharing within the team and support continuous professional development through training and mentoring.
   
2. Technical Architecture & SAP Basis Management: Lead the design and delivery of end-to-end technical architectures, covering SAP BTP, CPI, SAP Fiori/UI5, APIs, and OData services.
   Oversee SAP Basis administration, including system setup, configuration, upgrades, performance tuning, and patch management.
   Manage SAP landscape management, including backups, system monitoring, transport management, and security compliance.
   Ensure seamless integration with SAP modules such as SAP SuccessFactors, S/4HANA, Employee Central Payroll (ECP) and IAS/IPS, as well as with external systems.
   
3. Project Delivery & Quality Control: Oversee the successful delivery of technical projects across SAP platforms, ensuring adherence to timelines and quality standards.
   Lead data migration and transformation efforts during new implementations and upgrades.
   Provide technical leadership to troubleshoot and optimize system performance, ensuring stability and availability.
   
4. Governance & Compliance: Define governance frameworks to ensure consistent, compliant technical delivery across all projects.
   Implement monitoring systems to ensure the health, performance, and security of SAP infrastructure.
   
5. Presales & Business Development: Lead presales activities, including technical solutioning, proposal creation, and client presentations.
   Collaborate with sales and business development teams to support bids and identify new business opportunities.
   Engage with clients as a trusted advisor, providing strategic guidance on technical solutions and innovation.
   
6. Vendor & Stakeholder Management: Manage relationships with SAP vendors, partners, and subcontractors to ensure timely delivery and cost efficiency.
   Act as the primary technical point of contact for key client discussions and strategic engagements.

Requirements:

• 15+ years of experience in SAP technologies, with expertise in technical consulting, development, and integration.
• Proven experience leading and mentoring large technical teams (50+ members), including permanent staff and subcontractors.
• Good Understanding with SAP BTP, CPI, Fiori/UI5, ABAP, and OData services.
• Integration experience across SAP SuccessFactors, S/4HANA, Employee Central Payroll (ECP), SAP IAS/IPS and external systems.
• Demonstrated ability in project delivery with a focus on quality control and technical governance.
• Experience with presales and client solutioning, including technical proposals and presentations.
• Knowledge of cloud environments (e.g., Azure, AWS, GCP) and performance optimization techniques.
• Excellent stakeholder management and communication skills.

Educational Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field (Master’s preferred).
• SAP Certifications in relevant areas such as SAP Basis, BTP, CPI, or ABAP are highly desirable.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Job Summary

The Lead Technical Officer for Electric Vehicle (EV) Buses will oversee the technical aspects of the development, deployment, and maintenance of electric bus systems. The role involves coordinating engineering teams, ensuring compliance with industry standards, optimizing performance, and leading innovation in electric bus technology. The Lead Technical Officer will collaborate with manufacturers, suppliers, and regulatory bodies to implement sustainable and cost-effective electric bus solutions. The role also includes managing the technical roadmap, troubleshooting issues, and ensuring fleet reliability and safety.

Key Responsibilities :

Technical Leadership

• Lead the design, development, and implementation of EV bus systems and infrastructure.
• Oversee and manage the technical team, ensuring that all projects align with company goals and industry standards.
• Ensure continuous improvement of EV bus technology, including batteries, charging systems, electric motors, and control systems.

Innovation and Research

• Stay updated with the latest developments in EV technology, batteries, energy storage, and charging solutions.
• Lead research initiatives aimed at improving EV bus efficiency, reducing costs, and enhancing durability and performance.
• Collaborate with R&D teams to drive innovation in areas such as fast-charging technologies, vehicle-to-grid (V2G) integration, and energy management systems.

Compliance and Safety

• Ensure that all EV buses meet regulatory requirements, safety standards, and environmental guidelines.
• Oversee the development and implementation of safety protocols for EV bus operations, including battery safety, charging infrastructure, and maintenance procedures.
• Monitor and assess the performance of EV buses to ensure reliability, safety, and efficiency.

Training and Development

• Develop training programs for technical staff on new technologies, systems, and troubleshooting methods related to electric buses.
• Provide leadership, mentorship, and development opportunities to junior engineers and technical personnel.

Data Analysis and Reporting

• Monitor performance data from electric buses, analyze trends, and identify areas for improvement.
• Prepare detailed technical reports, performance reviews, and presentations for senior management and stakeholders.

Are you an experienced and motivated leader looking to make an impact in a dynamic contact centre environment? We are seeking a Contact Centre Team Lead to join our team and play a pivotal role in driving operational excellence and team success.

Key Responsibilities:

• Assist the Operations Manager in overseeing the day-to-day operations of the contact centre.
• Provide coaching and training to team members to ensure consistent performance and development.
• Conduct regular transaction monitoring and call reviews to uphold quality standards and compliance with procedures.
• Develop and implement training plans to address skill gaps and enhance team capabilities.
• Ensure fair and consistent performance management, including addressing performance lapses with appropriate measures.
• Collaborate across departments to optimize business processes and improve efficiency.
• Achieve operational targets within budget and service level agreements.
• Prepare and deliver daily, weekly, and monthly client reports, including monthly business reviews.
• Perform other ad hoc duties as assigned.

Job Requirements:

• A Diploma or higher qualification.
• At least 2 years of supervisory experience, preferably in a contact centre or customer service environment.
• Tech-savvy with proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Strong interpersonal and communication skills, with a creative and solutions-driven mindset.
• Positive attitude with the ability to motivate teams to achieve business objectives.
• Demonstrated leadership and people management skills.
• Thrives in a dynamic, fast-paced, and team-oriented environment.

Why Join Us?

• Be part of a collaborative and innovative work culture.
• Opportunities for career development and growth.
• Contribute to meaningful business outcomes in a supportive environment.

If you’re passionate about leading teams and delivering exceptional results, we’d love to hear from you! Apply now and take the next step in your career.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Risk Policy Senior Officer is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Manage global and more complex Fundamental Credit Review (FCR) report entities of consumer portfolios
• Assess quality of assigned portfolios, including identification and evaluation of emerging risks
• Assess effectiveness of the credit risk processes and standards of assigned entities to promote leading practices and identify opportunities for improvements
• Review and assess the appropriateness, completeness and usage trends of the credit risk components of the Risk Appetite framework for the assigned portfolios
• Provide autonomous assessment of the accuracy and appropriateness of risk ratings and classifications of the assigned portfolios
• Assess business/risk staffing models to ensure appropriate resources for assigned entities
• Ensure that Corrective Action Plans for assigned businesses are appropriate, monitored and duly validated addressing concerns resulting from FCR Reviews or Business Monitoring
• Ensure that FCR documents including the Credit Assessment Documents and the Fundamental Credit Review Reports meet quality and consistency standards
• Assists the FCR Region Head on regional and/or global tasks
• Keep FCR senior management informed of any concerns and/or emerging risks that may jeopardize their Review Entities
• Aids Quality Assurance activities as Subject Matter Expert
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years experience in Policies/Analytics/Decision Management
• Ability to think and make decisions in high risk scenarios, appropriately assessing a situation based on available data, experience, intuition, and judgment
• Work under pressure
• Able to handle prioritize
• Good project management skills
• Able to interface with various levels of management in Global/Region/Business and across functions
• Knowledge in consumer risk management credit cycle processes and asset product operations
• Candidates must have effective negotiation skills, a proactive approach in communicating. Risk issues, strength in sustaining autonomous views

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Description

• Industry/ Organization Type: Manufacturing / Recycling Wholesaler
• Position Title: Purchasing Executive (Recycled IT Assets/E-waste components)
• Working Location: West- Boon Lay (Company Transport Provided)
• Working Hours: 5 days (Monday to Friday 8:30 AM - 6:00 PM)
• Salary Package: Up to SGD 5000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Cultivate and maintain relationships with suppliers across the Asia-Pacific region.
• Seek out sales prospects and increase market visibility within the area.
• Skillfully negotiate prices and terms with suppliers.
• Investigate the primary product offerings of suppliers and evaluate their reliability.
• Work in close coordination with the sales, logistics, and testing departments to facilitate seamless operations.

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of Global Sales & Purchasing experience, preferably have prior experience liaising with system integrators, hardware manufacturers, or maintenance service providers (IT hardware trading, IT asset recycling, and IT maintenance services) to penetrate Used IT equipment and electronic waste market
• Candidates with experience in recycling companies will be given priority
• Proficiency in creating and presenting PowerPoint presentations
• Possession of a driver's license is preferred but not mandatory
• Able to travel when required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69691 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.