Responsibilities

Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• plan, execute and support system implementation, software/hardware upgrades and security patches.
• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.
• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

• providing estimated costs and timeline to implement the changes.
• securing the necessary resources to carry out the changes.
• ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.
• assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.
• overseeing the proper implementation of the changes.

Requirements

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Partnership & Innovation

POLARIS serves as the transformation & partnership arm of GB Helios to build a robust pipeline of loans in the digital space. This is achieved through strategic partnerships with digital platforms or business ecosystems where there are high volumes of business transactions.

At the same time, POLARIS has always had the opportunity to be involved in operational projects such as live businesses and will delve deep to run and execute.

In recent years, the POLARIS footprint has extended beyond Singapore and the company is expanding into key S.E Asian markets such as Malaysia and Thailand.

As a Project Lead, the candidate will work closely with the partners and internal stakeholders to develop financing solutions through a mixture of innovative solutioning and creative loan structuring to achieve a quality and scalable loan pipeline. The candidate will also expect to be fully involved in operational projects and regional travel is expected.

Key Responsibilities include:

· Lead and manage the entire project with our selected partners to deliver key deliverables and timelines.

· Develop win-win partnerships through innovative solutioning and creative loan structuring.

· Structure and execute loan arrangements with partners and participating SMEs of loan programmes.

· Work with internal stakeholders like Credit & Risk, Operations, Legal, Finance, Marketing and Technology teams to design & execute loan programmes with partner platforms.

· Track performance of live partnerships with explicit KPIs.

· Manage partnership and loan pipelines against targets and KPIs.

· Develop a strong pipeline of loans and partnerships.

· Keep abreast of all new digital lending and related fintech initiatives in the region.

· Desktop research on latest financing products, fintech trends and business operations

· Business Operations - Brand Strategy and Marketing

o Website and social media content creation

o Liaise and coordinate resources with group marketing team

o Creation of pitch and marketing deck

· Business Operations - Loan Operations and administrative duties which includes, but not limited to:

o Data and Funds reconciliation

o Processing loan documentation

o Booking of loans in loan booking system

o Other ad hoc administrative duties

· Process Mapping

· Being able to operate in key S.E Asian markets such as Malaysia and Thailand to seek business opportunities, network and execute plans

Requirements:

· Minimum 1-3 years working experience in the areas of Business Development, Partnerships or Product/Project management.

· Proactive and can-do attitude is a must

· Healthy sense of curiosity towards learning

· Experience or exposure to Fintech or B2B Platforms / businesses is a bonus

· Highly independent and resourceful and able to thrive in a start-up like environment

· Willing to learn and actively contribute to problem solving

· Market knowledge in Malaysia or Thailand, with existing networks will be an advantage

· Proficiency in 1 additional S.E Asian language will be an advantage (Bahasa, Thai) (To be able to communicate and operate in key S.E Asian markets such as Malaysia and Thailand)

· Be willing to be stationed overseas including but not limited to South East Asian countries for extended periods of time, as and when required.

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.

As a Technology Support Lead in Corporate and Investment Banking (CIB) Technology, under the Payments Technology team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.

Job responsibilities

• Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• Work as a face-off between APAC business stakeholders (Sales, Product, Operations and Client services) and technology teams

• Collaborate with Production Management teams across APAC branches and global PM Leads on Stability initiatives, stakeholder management.

• Execute policies and procedures that ensure operational stability and availability

• Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools

• Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science or equivalent

• Formal training or certification on software engineering concepts and 5+ years of proven technology experience managing complex client demand, driving technology solutions and meeting business and client expectations in an Application Support role

• Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Proficient in observability and monitoring tools and techniques

• Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Possess technical skillsets such as Unix / Linux technologies, Shell scripting, PowerShell, Python, Oracle / SQL, Cassandra, monitoring tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace) and messaging frameworks (Kafka, MQ)

Preferred qualifications, capabilities, and skills

• Possess good working knowledge in one or more general purpose programming languages and/or automation scripting

• Possess practical experience with public cloud, with AWS Certification as a plus

• Experience working in banking and payment domain: High and low value payment, SWIFT, Real time payment, collection, cheque clearing, tax payment, partner bank system

• Collaborate with the ability to foster relationships effectively with diverse groups across geographies

• Possess the ability to multi-task, handling complex requirements and is adaptable

• Experience in Program management is preferred

• Flexibility to commit to weekend work where required

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=fa28a37e7d74fd23b85761d28170930c

· Experience in Automation framework with tools like Selenium, Web driver, TOSCA, SOAPUI.

· Good knowledge in automation frameworks: Keyword and Data Driven testing using Java, TestNG, JUnit.

· Good knowledge in handling continuous integration tools Jenkins, Hudson for managing and scheduling regression execution.

· 8-10 years of experience in Software Automation test Lead capacity with emphasis in Selenium and API Automation testing

· Should be well versed in Automation (Selenium with Java), Framework development or maintenance

· Experience in Web applications & API testing using SOAPUI.

· Skilled in using API testing tools like Postman, SOAP UI, Newman command line collection execution

· Involved in development and execution of automation suite of Functional and Regression Test Cases based on requirements and specifications.

· Effectively reported Bugs using HP ALM, JIRA and agile project management using Kanban.

· Good exposure in test management and testing related activities and leading the automation testing activities

· Experience in Banking domain

· Expertise in the analysis of Requirement specifications, creating test plans, Test scenarios, authoring test cases, test data and summary reports.

· Good analytical and problem-solving skills. Able to quickly adapt to new environments and changing technologies.

· Knowledgeable and worked with Continuous Delivery/Deployment pipelines like Jenkins, AZURE DevOps Pipelines.

· Skilled on Code Management Repositories including GitHub, Bit Bucket.

· Extensive knowledge in testing concepts, Methodologies, Agile Process Model and SCRUM Methodology.

· Identify opportunities for testing continuous improvement and implement solutions to perform more effective and efficient testing

· Very good communication skills in training the new joiners into the team.

· Good Team player and ability to work in multiple stakeholder environment.

Responsibilities

Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• plan, execute and support system implementation, software/hardware upgrades and security patches.
• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.
• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

• providing estimated costs and timeline to implement the changes.
• securing the necessary resources to carry out the changes.
• ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.
• assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.
• overseeing the proper implementation of the changes.

Requirements

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

• Leading MNC - Industrial Automation & Connectivity
• Regional Travel Opportunities (About 40%, depending on business needs)

About Our Client

My client is a global leader in industrial connectivity technology, providing innovative solutions for electrical, electronic, and optical connection, transmission, and networking. My client serves a wide range of industries, including machinery, automation, transportation, and renewable energy, with robust products like connectors, cable assemblies, and device connectivity solutions.

Job Description

• Lead and oversee local Customer Service (CS) Managers across the Asia region, ensuring effective implementation of a comprehensive CS strategy aligned with my client's business goals, with up to 40% regional travel.
• Analyse customer feedback and processes to identify areas of improvement, develop action plans, and allocate resources to enhance service delivery and efficiency.
• Set performance targets and manage the Asia CS hub to ensure exceptional service standards are consistently met or exceeded.
• Provide strategic leadership and coaching to the regional CS team, fostering a high-performing, compliant, and customer-centric environment.

The Successful Applicant

• About 10 years of B2B work experience in Customer Service, including experience leading a regional CS teams
• Background knowledge in Manufacturing, Industrial Automation, or Connectivity sectors is a plus to understand the technical jargons of the products and solutions provided

What's on Offer

This is an opportunity for you to expand your regional portfolio; to lead and manage local CS managers to achieve high service levels and drive improvements to service processes across the Asia region.

Contact

Trina Soh (Lic No: R22107139/ EA no: 18C9065)

Quote job ref

JN-102024-6552989

Phone number

+65 6416 9812

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Senior Digital Project Manager (Project Management Team Lead) at Construct Digital: Driving Growth with Results-Driven Digital Solutions

Our team of digital natives is on a mission to maximise brand health and business outcomes. We're united by an obsession with the numbers behind great marketing.

With a regional footprint throughout Southeast Asia, Construct Digital is a vibrant independent network of creatives, tinkerers, scientists, strategists, engineers and inventors. We partner forward-thinking brands with a fully connected offering comprising strategy & data, creative & content, marketing & media, and technology & development. Our current list of clients includes IMDA, J.P. Morgan, National University of Singapore, Prudential and TÜV SÜD, to name just a few.

Your Role:

As a Senior Manager in our Client Partnership team, you will play a pivotal role in translating strategic visions into tangible results. You'll manage the full lifecycle of digital projects, ensuring they align with our client's business objectives and our commitment to delivering growth and impact. By embracing our B2Human philosophy, you'll help our clients connect with their customers on a deeper level, differentiating their brand and driving measurable growth.

Key Responsibilities:

• Act as the primary liaison for assigned clients and partners, fostering enduring relationships through consistent delivery of high-quality work, thereby becoming a trusted advisor in accomplishing their KPIs.
• Lead key functions including client engagement, timeline planning, task/resource management, and project documentation.
• Contribute to defining and achieving quarterly/annual growth and revenue targets for accounts.
• Gather project requirements from clients and translate them into stakeholder-ready specifications.
• Conduct internal and external project team kickoffs to align on objectives and deliverables.
• Assess project feasibility, constraints, dependencies, and success criteria against time, budget, and workload.
• Ensure project objectives are achieved within the agreed parameters of cost, duration, and quality.
• Assist in preparing documents such as Pitch Decks, Request for Proposals (RFPs), Website Specifications Documents (WSDs), Statement of Work (SOW), Contact Reports, Project Timelines, and Training Documentation.
• Collaborate closely with cross-functional teams to meet organisational and project goals.
• Identify potential project risks and recommend preventive/mitigating measures.
• Expand and manage the network of trusted partners, independent contractors, and vendors.
• Monitor and report project performance based on predefined metrics.
• Play a significant role in testing and verifying deliverables against project requirements, ensuring timely and precise delivery of high-quality work.
• Performance management, team development, and mentorship for the Project Management team

What We Look For:

• >8 years of hands-on experience in Digital & Web Project Management, with a focus on client interaction and relationship cultivation.
• Comprehensive understanding of the digital project lifecycle, showcasing proficiency from project inception to successful delivery.
• Extensive knowledge of the digital landscape and adeptness with various web technologies (including hands-on experience with Sitefinity, WordPress and other prevalent CMSes).
• Demonstrated success in orchestrating projects, collaborating seamlessly across strategy, creative, technology, and marketing teams.
• Proven track record in delivering websites and applications utilising diverse content management systems.
• Strong written, verbal communication, presentation, and negotiation skills to facilitate effective client engagement and internal collaboration.
• Proficiency in utilising Project Planning Tools such as Microsoft Project and Smartsheets for meticulous timeline planning and tracking.
• Familiarity with Project Management platforms like Asana, Trello, or JIRA for efficient day-to-day task management.
• Ability to produce clear and comprehensive documentation, ensuring alignment and understanding among stakeholders.
• Exceptional analytical, conceptualisation, and problem-solving abilities, enabling proactive resolution of project challenges.
• Unwavering commitment to meticulous attention to detail, upholding a standard of quality and consistently striving for excellence.
• Dedication to fostering a culture of ownership, transparency, and integrity, nurturing trust and accountability within the team.
• Inquisitive, ambitious, and self-motivated, exhibiting a drive for continuous learning and innovation in pursuit of excellence.
• Proven experience working in a digital agency environment – Familiarity with the fast-paced, client-centric, collaborative nature of a digital agency
• Department and team management experience with direct reports – Must have a track record of managing teams, including leading direct reports, performance management, and developing talent.

Why Construct Digital?

• We’re on a mission to maximise brand health and business outcomes - you can play a part in truly building and delivering this to the market
• Be part of a team with a strong passion for growth, who will always have your back
• We strongly believe in and practise a better work-life balance than most agencies
• Own your growth, training and development, to enable yourself to become among the best in our profession and industry
• Be rewarded with a fair salary and performance-based bonus

Responsibilities

• Participate in JAD (Joint Application Design), RAD (Rapid Application Development) and DSD (Design Specifications Document) sessions to define and understand the business requirements and present detailed systems design documentation for reports, data interface files, data conversion and any other method of data exchange.
• Develop, test, manage and implement SSIS Packages from development server to production server using package configuration.
• Work on maintenance and Administration of SSIS by creating Jobs, Alerts, SQL Mail Agent, and schedule DTS/SSIS Packages.
• Ability to automate the execution of SSIS packages using SQL Server Agent Jobs.
• Ability to build complex queries and reports using Microsoft SQL.
• Diagnose and resolve incident tickets and errors.
• Develop ETL specifications, data mapping and other documentation required for ETL development.
• Use SQL, data models, data element dictionary and schema to perform data and business analysis.
• Understand business data and perform quality assurance testing to ensure the data presented is correct.
• Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers.
• Support Unit Testing, System Integration Testing, End-to-End System Testing, and User Acceptance Testing.
• Design and guide other developers on complicated interfaces and should have strong debugging skills.

Skills Requirement

• Bachelor’s Degree in Computer Science, Information Systems, Engineering or a related field.
• 7-10 years of applications design and development experience with SQL Server/MS-SQL scripting and SSIS.
• Proactively engage on continuous improvement efforts.
• Analytical and data analysis skills using Microsoft SQL.
• Previous team leadership experience to include analyzing, mentoring and monitoring.
• Knowledge in Unix and Control-M is an added advantage.

This is a 12 months contract assigned to our client

Work Location: To be confirmed (during interview)

Salary Range : $7,000-$9,500

Job Scope :

• As an Application Designer, you will be responsible for designing and developing SAP for Utilities Energy Data Management Device Management solutions.
• You will be expected to collaborate with the team to ensure optimal performance and provide solutions to immediate team issues as well as broader cross-team challenges.
• You must have master proficiency in SAP for Utilities Energy Data Management Device Management.
• Having expert proficiency in Application Design, advanced proficiency in Requirements Analysis and advanced proficiency in Requirements Definition will be advantageous.
• Design and develop SAP for Utilities Energy Data Management Device Management solutions.
• Collaborate with the team to ensure optimal performance.
• Provide solutions to immediate team issues as well as broader cross-team challenges.
• Conduct rigorous system testing and troubleshooting to optimize the performance of energy solutions.
• Analyze client requirements to craft customized energy solutions leveraging SAP for Utilities Energy Data Management Device Management.

Our client is from Oil and Gas industry. They are looking for a Lead / Principal Engineer (Electrical) for the next phase of their business. They are located in West.

Duties:

• Lead Electrical discipline for CAPEX projects, supervising consultants, contractors, and vendors.
• Develop and issue Electrical design bases, specifications, and scopes of work.
• Review and evaluate proposals from consultants, contractors, and vendors.
• Approve Electrical deliverables and develop necessary project documents.
• Support regulatory approval processes.
• Collaborate with project management and engineering teams.
• Witness factory acceptance tests (FAT).
• Ensure accuracy of engineering databases (e.g., SmartPlant tools).
• Review and document as-built deliverables.
• Follow Quality Management System and QA plans.

Requirements

• Min Bachelor’s Degree in Electrical Engineering or any relevant field.
• Min 15 - 20 years’ experience in Oil & Gas industry, with exposure in LNG industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is from Oil and Gas industry. They are looking for a Lead / Principal Engineer (Mechanical) Oil & Gas for the next phase of their business. They are located in West.

Duties:

• Lead Mechanical and HVAC disciplines for CAPEX projects, overseeing FEED consultants, EPC contractors, and vendors.
• Develop and issue design bases, datasheets, project specifications, and scopes of work for feasibility studies, FEED, and EPC projects.
• Review and evaluate proposals from consultants, contractors, and vendors.
• Validate and approve Mechanical and HVAC deliverables in CAPEX projects.
• Support regulatory approval processes and coordinate with consultants and contractors.
• Collaborate with project management, engineering disciplines, and operations teams.
• Witness factory acceptance tests (FAT) and ensure accurate engineering databases.

Requirements

• Min Bachelor’s Degree in Mechanical Engineering or any relevant field.
• Min 12 - 20 years’ experience in Oil & Gas industry, with exposure in LNG industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

About Strive

Strive is an online coding school for kids (8-16). We help students start and commit to their coding journeys by making coding fun and exciting. We focus, above all else, on making the process of learning joyful.

• Our mission is to make education more joyful and meaningful. We are starting with coding, but our goal is to redefine STEM education globally by creating the platform and content to teach math, science, and other subjects through coding.
• We’re a remote-first company with teachers and employees from South Africa, Singapore, India, the USA, and the Philippines.
• We’re a well-funded startup backed by YCombinator and early investors of Spotify and Facebook.

Role

At Strive, we develop teacher materials for global math and coding curriculum. This content is built on our custom platform.

We’re looking for a skilled and organised Lead Curriculum Developer to oversee the ideation, creation and delivery of this innovative educational content specifically designed for middle and high school students. In this remote position, you will be responsible for:

• Managing the pipeline of content projects, ensuring timely delivery while maintaining the highest quality standards.
• Leading a team of content developers, guiding them in creating engaging and effective resources that align with global educational standards, particularly for markets in the USA, Canada, and beyond.
• Creating your own content along with the team that you manage
• Researching pedagogical best practices to inform curriculum design and instructional strategies.
• Working with educators that are Strive users, to gather feedback and refine content offerings.
• Monitoring and analyzing educational data to assess the impact of curriculum materials on student learning outcomes.
• Staying current with trends in education technology and curriculum development to inform innovative practices.

Requirements

• Proven experience in curriculum development for math and/or coding education at the middle and high school levels.
• Strong python coding capability to build complex coded modules on the Strive platform
• Strong project management skills with a track record of successfully managing content development pipelines.
• Leadership abilities to mentor and guide a team of content developers.
• Strong communication skills for effective collaboration with diverse stakeholders, including educators, developers, and administrators.
• Experience with instructional design methodologies that incorporate technology into learning.

Bonus

• Familiarity with global educational standards, particularly those relevant to the USA and Canada.
• Previous teaching experience in math or coding at the K-12 level.

Why you should apply

Team Description:

Strategic Planning and Analytics team supports Group President and the rest of the Top Leadership’s initiatives across e-Commerce, and financial services businesses by closely collaborating with Regional and Local teams on a variety of topics.

Job Description:

We are looking to hire a leading member for our e-Commerce and financial service team to contribute to the following work:

• Lead preparation of executive-level meeting materials and agenda items for the Group President and Leadership team as part of regular analytical support/ updates on the Shopee/SeaMoney business
• Lead strategic projects/ deep-dives into key aspects Payments, Consumer Lending, and Digital Banking covering topics like new opportunity identification, market entry & strategy, profitability and risk of new and existing financial products, competitor benchmarking or Shopee businesses in Marketplace, Logistics, Retail, Advertising, covering topics like monetisation and spend efficiency improvements, focusing on financial and data analytics
• Coordinate insights / run joint projects with relevant Business teams to identify new opportunities / drive measurable improvements in Shopee/Seamoney performance

Requirements:

• Bachelor’s degree or above
• Minimum 3 years of working experience
• At least 1 year of working experience in a top-tier strategy consulting firm such as McKinsey, Boston Consulting Group (BCG), Bain, Roland Berger, Kearney, Monitor Deloitte, Strategy&, EY-Parthenon, or Accenture Strategy
• Proven experience of leading strategy projects or managing workstreams in a top-tier consulting firm for at least 1 year.
• Strong complex problem solving skills and has the passion for it
• Strong process and stakeholder management skills
• Knowledge of financial services (Payments, Consumer Lending, Digital Banking) and/or e-Commerce is desirable

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Responsibilities:

• Provide support for customer applications (on-premises and Cloud / SaaS based) directly and via triage to 3rd party support vendors where appropriate.
• Provide support for customer reporting solutions created using SQL, Crystal Reports, Excel and Power BI
• Write functional and technical documentation for applications and reporting solutions.
• Engage in Database Administration/Maintenance tasks on SQL Server and Azure SQL
• Respond to business user requests for change in application functional capabilities and engage with technical leadership on business demand for feature development.
• Participate in Projects involving application or data components as a SME.
• Provide high-quality support for the business-critical application(s) or data system.
• Develop and maintain an in-depth detailed knowledge of the applications you manage, including data structures, scheduled jobs, reports, and interfaces to other applications.
• Maintain know-how documentation of all the support tasks with resolution.
• Develop programmes and processes for internally developed IT systems to deliver efficient business processes.

Requirements:

• Experience in supporting and developing solutions for the Office 365 Platform including SharePoint Online, Power Automate (Flow), Power Apps, Forms Bookings etc. Operational support experience of SQL servers and knowledge of SQL Query.
• Experience supporting SaaS applications and web-based services. (websites, web applications)
• Demonstrate a good understanding of data / information architecture, Microsoft data lake, data pipelines and API integration.
• Application Knowledge of the following systems would be beneficial (Zendesk, Freshworks products (Freshdesk, Freshchat, Freshmarketer), Momentus EBMS Event Booking Management System, Online Bookings System, POS - TigerNix)
• Experience with PowerShell or other scripting code proficiency( vbscript / python)

JOB DESCRIPTION

• 50% - performs operation admin duties in a timely manner to support Country Manager back office requirements
• 50% - coordinate responses to customers to ensure high level of service is provided

REQUIREMENTS

• Willing to work with young people, under the care of Country Manager
• Proficient in Microsoft Word & Excel, willingness to learn new applications
• Training will be provided
• Retirees welcomed; flexible working hours (pre-determined)
• Please send resume to [email protected]

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

The key responsibilities of the role holder are to provide Risk and Control SME inputs for change delivery for transformation across Risk & CFCC transformation initiatives. The role will be part of a lean team, delivering risk strategy and transformation work. Working with collaborative teams in an agile environment the role holder will be expected to adopt a flexible approach across multiple initiatives.

The role holder will be responsible for providing consultative SME inputs for change delivery across risk and control simplification initiatives, including maintaining consistency in communications, planning and governance across multiple projects, and addressing complex challenges, activities and deliverables across Risk & CFCC’s accountabilities.

• SME input and consultation on risk and control simplification
• Support oversight change delivery
• Support ongoing assessment and review of organizational readiness for change and areas of potential risk
• Undertake regular engagement with initiative stakeholders to support delivery and identify change requirements
• Continually assess change impact through frequent engagement with various stakeholders
• Support communications and training around risk and control simplification
• Have a sound and in-depth understanding of Risk and control assessment
• Be able to engage with stakeholders at various levels across the Bank addressing complexity with continual focus on outcomes
• Realise synergies and efficiencies and ensure consistency in delivery of outcomes wherever possible
• Work to embed agile principles and ways of working that enable rapid assessment and delivery of impactful initiatives that align with Strategy and Transformation objectives
• Have relevant experience in a change delivery and operational risk
• Experience in presenting and developing materials for Senior stakeholder review is also desired

QUALIFICATIONS

• Min. 10 years’ experience in similar domain of risk, risk control or change management
• Experience of delivering change programmes focused on risk improvement / transformation within the Banking industry, ideally gained in a variety of roles and organisational contexts.
• An analytical approach to project work, coherently balancing macro and micro perspectives with agility
• Domain knowledge across the Risk, Compliance and Financial Crime
• Experience in the development and delivery of change initiatives
• Specific experience of documenting processes and requirements, including the ability to synthesise and articulate them clearly to diverse audiences
• Stakeholder management experience - facilitating working groups and partnering stakeholders to get buy in and deliver change (especially with respect to engagement of Senior Stakeholders)
• Strong oral, written communication and presentation skills
• Has experience on taxonomy implementation
• Ability to manage a diverse and challenging stakeholder community

Our client is a Water Treatment Industry. Due to their current expansion plan, they are looking for a Purchasing Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities:

• Manage data input, analytics, and maintenance of the Procurement Department’s electronic folders.
• Conduct clerical and administrative tasks within the Procurement Department.
• Assist and support the team with quotation and tender activities.
• Utilize internal Purchase Requisitions to identify and process purchase requirements, ensuring accurate information for the Purchase Order process.
• Monitor and expedite Purchase Orders with vendors.
• Communicate order status updates to internal stakeholders.
• Ensure proper filing and archiving of Vendor Registration documentation.
• Confirm goods receipt for Purchase Orders upon delivery.
• Perform additional duties as required, aligned with the role.

Requirements:

• Possess at least “O" Level or Diploma/ITE certification in Office Skills or equivalent.
• Knowledge of Microsoft Office applications (Word, Excel)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Purchasing and Inventory Assistant

Salary: $2500 - $3500

Working Hour : 8am - 530pm (Mon to Thu), 8am - 5pm (Fri)

Location: Tuas

Responsibilties:

• Assist Manager to implement improvement initiatives to enhance productivity and efficiency while constantly reviewing and monitoring the outcome of the implementation.
• Work closely with the team on root cause analysis and develop corrections, corrective and preventive actions with external provider on any non-conformances.
• Assist Manager to Analyze internal processes, recommend and implement procedural changes to improve procurement/ inventory operations.
• Provide procurement support internally and to overseas satellite workshop responsively and provide appropriate solution for all.
• To analyze, plan, source, negotiate and obtain preferential prices and discounts in purchasing and outsourcing of services, expediting to meet requests in a timely and cost-effective way while maintaining quality standards, specifications and company requirements.
• Maintain material/ consumables inventory in an optimized way and ensure smooth flow of the supplies for manufacturing and servicing purposes.
• Assist Manager to ensure proper control and posting of goods in and out of the store such as raw material, inserts, welding consumables/ powder, tooling, grinding wheel, torch and spare parts.
• Assist Manager to planning and conducting stock counts and responsible for stock adjustment and valuation.
• Prepare purchase orders for approval in accordance with company policy and negotiated terms and conditions.
• Coordinate with shipping, logistics and courier service companies on booking arrangement, pick-up dates, delivery and shipping (air, ocean, and courier) of goods/ products to secure timely shipment for incoming and outgoing to satellite workshops.
• Ensure submission of necessary verified documents to the finance department which includes purchase requisition form, purchase order, original delivery order, packing list, original supplier invoice, bill of lading, airway bill and others as required.
• Any other ad-hoc duties may be assigned by supervisor.

Requirements:

• 1 – 3 years experiences in supply chain or purchasing department
• Diploma or Degree in supply chain, business or other equivalent
• Knowledge of purchasing system will be advantage

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

This position is for an experienced individual with strong knowledge in networking and expertise in one of the following areas: routing/switching, SDN, Application Delivery Controller (ADC), network management, or security.

The ideal candidate will have a minimum of 5 years of hands-on experience and will be responsible for transforming ideas, solutions, and proposals into technical blueprints. Additionally, they will lead project teams to manage complex technical setups.

Make an Impact by:

• Analyze technical needs, requirements, and state of the network’s infrastructure design, integration, and operations.
• Produce high level architecture designs to meet customer requirements for semi-complex (or) complex systems. Articulate with sufficient knowledge to convince and explain customer on the design.
• Produce low level technical designs from high level architecture designs. Translate a broader infrastructure design or blueprint into technical specifications and details.
• Refine design specifications and prototypes based on inputs from internal / external stakeholders.
• Installs or removes hardware and/or software, using supplied installation instructions and tools including, where appropriate, handover to the client.
• Develop a comprehensive testing plan to assess stability, suitability and performance of on-site infrastructure and systems.
• Conducts tests, corrects malfunctions, and documents results in accordance with agreed procedures.
• Provides specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve the installation service.
• Develops installation procedures and standards, and schedules installation work.
• Configures the hardware environment, produces integration test specifications, conducts tests and records the details of any failures.
• Drive the troubleshooting with internal/external system components.
• Reviews requirements and specifications and defines test conditions.
• Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes.
• Conducts tests as defined in an integration test specification, records the details of any failures, and carries out fault diagnosis relating to simple failures, reporting the results of the diagnosis in a clear and concise manner.
• Reviews test results and modifies tests if necessary. Provides reports on progress, anomalies, risks and issues associated with the overall project. Reports on system quality and collects metrics on test cases. Provides specialist advice to support others.

Skills for Success:

• Degree or Equivalent
• 5-8 Years of Network Experience

1. Network specialization skillset in Routing & Switching, Wireless, Data Center solutions, SDWAN.
2. Good at problem solving
3. Able to explain technical problems in a simple terms

• CCNP & ASCP or ACMP

Main Purpose

To monitor, manage and coordinate the execution of business for concentrates trading department

Key Responsibilities

- Team leading responsbility of the Concs Operations team in Singapore

-The Operations department is responsible for the entire execution of the trade once the commercial terms are agreed by the traders with our counterparties

- The Operations team is required to implement the deal and be the face of the company to all our counterparties with the support of the various internal and external stakeholders and service providers

- Organize bulk, container, truck shipments of concentrates: cargo packing, cargo loading, cargo discharge, transportation, transshipment and storage

- Organize insurance of the cargo during transportation and storage

- Prepare and submit commercial cargo invoices to receivers, organize settlement of invoices in coordination with Trade Finance, manage cash exposures with Counterparties, control/report credit exposure with Counterparties

- Work with service providers – forwarders, shipping agents, warehouses , surveyors: screening locations, preparing service agreements, arranging payments for services, controlling quality of services

- Organize operations for weighing, sampling and assaying of concentrates cargos. Dealing with surveyors and laboratories, understanding facilities on the ground for weighting and sampling procedures

- Organizing hedging of price exposure on concentrates shipments

- Handling data entry in the system, working with exposure, cargo reports

Knowledge Skills and Abilities

- Bachelor degree in Engineering/International Business/ Business Management

- Min 10 years of experience
- Numerical skills and logical thinking

- Proactive and hardworking

Responsibilities

• Understand user requirements and perform system analysis, design and document functional and system specifications.
• Design, develop, troubleshoot, test, document, and deploy new solutions quickly and reliably.
• Build the frontend and backend software, build business logics and APIs in the back-end to connect all systems and components together.
• Ensure the delivered applications follow security best practices and comply to enterprise security standards.
• Maintain and improve existing web applications
• Involve in both frontend and backend development
• Managing software team, guiding junior developers.
• Any other Ad Hoc duties as assigned

Job Requirements

• Degree/Diploma in software engineering or computer science or any related disciple
• Minimum of 2- 3 years of development experience in Java/J2EE, Python, HTML, JSP, Javascript, JQuery, MS SQL, Oracle, Hibernate/JPA Struts, Spring, Spring Boot, Microservices, RESTful web services.
• Proactive, motivated and team player

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Responsibilities:

• Assist in the formulation of ICT security strategy and work plan, in alignment with strategic plans.
• Assist in providing security governance, enforcing cyber security risk assessment and risk acceptance from stakeholders.
• Establish and implement Company-wide information security policies, strategies, plans and architecture
• Develop and manage a security governance program
• Protect & secure Company’s information and assets
• Perform day-to-day security operations
• Review safety measures and processes
• Enhance and configure corporate systems to continually improve their security
• Recommend changes to security policies and standards in response to changing conditions
• Any other adhoc duties as assigned.

Job Requirement:

• Preferably ‘Certified Information Systems Security Professional’ (CISSP), ‘Certified Information Systems Auditor’ (CISA) or ‘Certified Information Security Manager’ (CISM).
• 5 years of experience related to information security and working knowledge of ICT operations, security policies and procedures.
• Good interpersonal and communication skills to provide support to end users.
• Possess a strong sense of responsibility, initiative and resourcefulness as well as a keen interest in problem-solving.
• Experience in cybersecurity in government and non-profit organisations is preferred.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Summary:A Java Technical Lead designs and recommends technical solutions for IT-related issues. The responsibilities of a Java Technical Lead include working with developers to ensure quality deliverables, mentoring junior level staff, and identifying issues that affect product delivery.

Job Description:We are looking for an experienced Java Technical (Tech) Lead to be responsible for providing solutions for technical issues which may affect product delivery. He or she will facilitate requirement analysis, conduct code reviews, provide feedback, and enhance frameworks.To be successful as a Java Tech Lead, you should demonstrate sound knowledge of industry best practices, good organizational and leadership skills, and proficiency in JAVA technologies. Ultimately, the Java Tech Lead should possess good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.

Roles and Responsibilities:·

• To perform requirement analysis and oversee the implementation of architectures of project scope.
• To provide customized reusable solutions of project, program or operational scope· To develop high-quality and detailed designs.
• To conduct unit testing using automated unit test frameworks and identify and address possible risk by conducting mitigation action planning.
• Conducting configuration of your own work or from the team and assess the technical impact of multiple technologies/strategies.
• Reviewing the work of other developers with feedback for improvement (if applicable)· Using coding standards and best practices to ensure quality deliverables.
• Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

Requirements:

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or equivalent
• At least 5 years of development experience in Java· Experience in Spring/Spring Boot framework· Experience in relational databases such as Oracle and MySQL.
• Experience in implementing web services such as SOAP and RESTful web services.
• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap· Experience in batch processing implementations.
• Have implemented some form of custom frameworks such as security and validations· Have some team leading experience.
• Good verbal and written communication skills.
• Advanced understanding of modern software development methodologies.
• Advanced understanding of software testing methodologies, scripting and tools.
• Minimum experience of three or more full SDLC for web application projects.
• Ability to work effectively in a team and with client

Job Responsibilities

• Provide L2 technical support and advice to users on systems-related issues or queries
• Perform administration/maintenance and works toward continuous optimization of systems performance related to Microsoft 365 & MDM product e.g. Intune, Jamf Pro / School
• May need to be on standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutover or L1 incident management
• Provide technical support for multiple customer environments on End User Devices operations
• Provide support for Windows / Apple / Android & Chromebook operating systems (OS), end-users software and applications
• Develop and maintain technical documentation related to design, UAT, configuration, usage, troubleshooting, etc., for all Microsoft 365 & applications and services of MDM products
• Work closely with Service Delivery Managers and Technical Managers to deliver operational service excellent to meet customer expectation
• Provide support to project implementation and documentation.
• Provide technical solution for project delivery and handle and resolve all technical aspects, with hands on approach
• Work closely with Project Manager to deliver high quality project implementation
• Develop and maintain PowerShell scripts used to manage / support the Microsoft 365 & Intune / Jamf environment

· Any ad-hoc duties as assigned

Job Requirements:-

• At least Diploma in any IT related courses
• At least 3 - 5 years of IT experience. ICT experience in providing end user devices support / migration / implementation.
• Fundamental knowledge of Microsoft 365 (Microsoft Teams, SharePoint online, Exchange Teams and Azure AD)
• Familiarise with endpoint device management tools:
• On-prem - Active Directory environment Group Policies (GPOs) related to endpoint devices. Other e.g. SCCM, BitLocker, LAPS
• MDM products - Intune & Jamf Pro / School
• Familiarise with endpoint devices operating system (OS). Windows 10/11, MacOS, iOS, Chromebook and Android
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment
• To have Microsoft 365 related certifications MD102, MS102, CompTIA A+, etc
• To have Apple Device Support certification.
• Technical accredited competency for: Major hardware system vendors (e.g Lenovo, HP & Dell)
• Basic programming knowledge e.g. PowerShell and Visual basic scripting
• Office Productivity tools for writing and presentation skills needs.
• Knowledge of IT lifecycle management
• Knowledge of ITSM - Incident Management, Problem Management, Change Management, Asset Management, Patch Management