Title: Digital Product Manager

· Bachelor degree with > 6 years of working experience

· Experience across broad domains preferably with proven track record in digital / innovations / AI/ML

· Proficient in formulating and implementing strategies / policies to achieve the organisation's goals and objectives

· Strong understanding of banking related processes, systems, regulatory and risk framework is preferred

Responsibilities:

· Define and develop product strategy and roadmap for our suite of non-financial products and services, driven by customers’ insights and competitor landscape

· Translate concepts into a working product through iterative manner, starting from minimum viable product and scaling it subsequently to meet the product strategy and goal

· Define user flows and establish user requirements with UI/UX and Technology teams to build the best-in-class customer experiences

· Drive AI/ML use case discovery process and experiments through identification of opportunities based on customers’ and employees’ job-to-be done.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Description:-

• To perform opening and closing duties
• Perform daily operation tasks
• Provide excellent customer service at all time and ability to handle feedbacks
• Managing manpower by conducting recruitment, training and coaching to provide the best customer experience
• Lead and train team members and supervisors to achieve guest satisfaction, operation efficiency and productivity.
• Manage and oversee all incident reports ensuring the proper actions and documentations are followed through promptly
• Prepare and submit restaurant supplies ordering promptly to ensure smooth operation
• Monitor Inventory to ensure that resources are used effectively and minimizing wastage
• Maintain a high standards of personal hygiene and appearance at all time
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
• Assist in the documentation of sales and operations reports for submission to HQ
• To ensure proper maintenance, cleaning of service equipment and outlet
• Undertake ad hoc duties assigned by the Management

Job Requirements:-

• Candidates must possess strong interpersonal and leadership skill with the ability to foster strong teamwork to expand capabilities
• Able to work independently as well as in a team
• Minimum 3 years of Management experience in the Food & Beverage industry is required for this position
• Guest oriented, service focus and strives to generate loyal patrons and regular customers
• Self-motivated, eye for details and strong organizational skills
• Able to work in a fast paced environment
• Responsible and positive working attitude
• Willing to 6 days a week on rotating shifts including weekends and public holidays
• Possess basic command of English for communication
• Able to start work immediately or with short notice period

Singaporeans are welcome to apply.

Interested applicants please email your resume to [email protected]

This role will assist the Director of Community Enablement (CE) to provide leadership to the Dementia Singapore Academy, to ensure that education, training, research activities are in line with the overall strategic direction of Dementia Singapore (DSG).

He/she is expected to stay abreast of the local and global dementia care landscape and work closely with the Director of CE to engage strategic partners to deliver evidence-based, up-to-date educational materials, training courses and consultancy services to build capability and capacity in the dementia care sector. He/she will provide clinical guidance for research-related activities and ensures that research and evaluation studies involving DSG clients, carers, staff, and volunteers adhere to research governance.

Responsibilities

• Lead the Academy team by providing strategic direction for the development of training programmes and consultancy services for the Community Care sector.
• Manage the operational budget for the Academy and provide oversight ‘to the business operations of the Academy to ensure the smooth implementation of strategic plans and operational efficiency.
• Engage relevant stakeholders, curriculum developers, trainers and subject matter experts to guide the development of dementia care training programmes and consultancy services which are person-centred, evidence-based, and relevant to the needs of learners.
• Lead the development of DementiaHub.SG in partnership with the Agency of Integrated Care and other key stakeholders; and identifies relevant educational resources to be developed in collaboration with subject matter experts to build a Dementia Friendly Singapore.
• Collaborate with the Care Services - Service Development team to evaluate the feasibility of research and evaluation studies to be conducted within DSG.
• Lead research studies in collaboration with Institutes of Higher Learning, Research Institutes, and other external agencies.
• Supervise the Research Executive who provides secretariat support for the DSG Ethics Review Panel, which reviews new research and/ or evaluation studies involving DSG clients, carers, staff and volunteers.
• Provide training or consultancy services in the Head’s areas of professional expertise as a dementia practitioner, where relevant.
• Any other duties as assigned.

Requirements

• Postgraduate qualification in allied health, social work, nursing, gerontology, dementia studies, or other health related fields.
• Certification in learning design, assessment development or workplace learning preferred.
• At least 8-10 years of work experience working with persons living with dementia and their carers in the community care sector.
• Competent in training delivery, curriculum design and workplace learning approaches.
• Familiar with research design, research ethics and governance, and programme evaluation approaches.
• Experience in inter-agency collaborations, especially in the areas of eldercare, mental health or dementia.
• Experience providing training and consultancy services, and project management preferred.

· Oversee daily operation of convenience retail stores.

· Require to perform shifts.

· Staff coaching, training, skill upgrade and supervision.

· Inventory acquisition, control and management.

· System Administration.

· Shop Floor Management and Reporting.

· Equipment Monitoring and Fault Reporting.

· Process compliance, audit and administration.

· Liaison with head office and trade suppliers.

· Strategize and maintain sales growth and quota.

· Accounting of daily sales and cash transactions.

· Diploma in Business Administration or equivalent.

· Candidates without relevant academic qualification will be considered with relevant experience.

Overview:
An exciting opportunity for a seasoned Transfer Pricing professional to play a significant role in the growth of our Tax business unit. As a crucial member of the management team, you will enhance client experiences, drive team success, and manage the transfer pricing portfolio for our financial services clients.

Key Responsibilities:

• Advise clients on Singapore and international tax affairs, particularly on pricing implications for transactions between related parties and overall tax implications.
• Guide clients in complying with transfer pricing rules and in formulating comprehensive tax and transfer pricing strategies based on OECD and Singapore guidelines.
• Work closely with international clients to align their transfer pricing policies with their business models.
• Conduct functional analysis interviews, benchmarking studies, and analysis for transfer pricing documentation.
• Offer planning advice based on OECD and Singapore TP Guidelines.
• Coordinate with global network firms on client issues and strategies.
• Lead regional and/or global transfer pricing projects, ensuring effective project management.
• Manage transfer pricing audits and regional TP projects.
• Collaborate with team members and partners to deliver transfer pricing solutions to multinational clients, especially in the financial services sector.
• Lead the team in functional analysis, industry research, benchmarking studies, and applying these insights to client strategies.
• Oversee the preparation of transfer pricing policies and documentation.
• Review client agreements and documents for compliance and risk mitigation.
• Identify and pursue business development opportunities, managing transfer pricing engagements effectively.
• Build strong relationships with clients, professional networks, and internal teams.
• Engage in additional projects and tasks as required.

Qualifications & Experience:

• Degree in Law, Finance, Tax, Accounting, or a related field.
• Minimum of 5-10 years of Transfer Pricing experience, preferably in the Asia-Pacific or Europe regions, in a professional services environment.
• Experience in Transfer Pricing with Financial Services or Financial Transactions is preferred.
• SCTP accreditation is an advantage.
• Strong leadership, interpersonal, and communication skills.
• Familiarity with OECD and Singapore TP guidelines.
• Proven project management and analytical skills.
• Excellent communication skills in English and Mandarin (preferred) and ability to work effectively at all levels.
• Strong team player.

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:

Email: [email protected]

Personal Data Protection Statement for Job Applicants:

Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.

Thank You!

We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.

FSK advisory Pte Ltd | MOM EA Licence: 15C7414

UEN: 201419265D

• Provide leadership and direction on all project operations and activities such as the design, plan, schedule, scope and budget.
• Manage and ensure completion of assigned upgrading / Additional & Alteration (A&A) works in accordance to the client’s expectation within the timeline and budget
• Manage and negotiate consultant services on assigned projects. Monitors and evaluates the appropriateness and progress performed and completed by licensed or certified consultants.
• Conduct quality assurance reviews to ensure that required work is satisfactorily performed and completed by certified consultants.
• Monitors and reports on all phases of planning and construction
• Provides direction on all project operations and activities such as the design, planning, schedule, project scope and project budget
• Manage and monitor project fund which includes all payments to consultants, contractors and authorities
• Any other ad-hoc assignments assigned by the Management.

Requirement

• Candidate to possess Tertiary or equivalent qualification and with at least 3 years relevant post-graduate experience or 5 years diploma in Project Management / Facilities Management / Engineering or equivalent.

Customer Engagement and Operational Execution:

• Engage in business development with existing and new customers for marine solutions.
• Regularly liaise with customers for new business inquiries, shipment details, and provide quotations and logistics solutions.
• Obtain customer approval for job and shipment confirmations.
• Execute new shipments in collaboration with network offices, ensuring accurate documentation and manifest generation.
• Contribute to process improvement by registering service failures.
• Oversee the execution of all shipments from initial stages to end delivery or on-board delivery.
• Coordinate with overseas offices for shipment booking, schedules, pre-alerts, tracking, delivery dates, and POD collection.
• Identify and report discrepancies in shipment details.
• Upload accurate PODs in the portal.
• Register jobs in the in-house system with accrued revenue/cost.
• Hand over shipment files to the billing or accounting team for final invoicing and documentation.

Administrative Processes and Customer Care:

• Update additional information in portal comment columns for future reference.
• Inquire with network offices for rates and coordinate various shipment executions.
• Ensure daily operational processes for customer care meet both customer and business needs.
• Maintain timely updates of customer records.
• Resolve issues and complaints from key clients effectively.

Job Description:

• Ensuring customer success in sales order processing and timely product delivery
• Guide and mentor the Asia Pacific customer service team, ensuring high-performance standards.
• Create and enforce customer service policies to maintain consistency and excellence.
• Establish and monitor service metrics for continual enhancement of customer service.
• Conduct audits on procedures, analyze trends, and identify improvement opportunities.
• Oversee the entire Order to Cash process for diverse product lines.
• Drive projects simplifying business processes to boost productivity and cut costs.
• Expand the team and collaborate on logistics with stakeholders.
• Address customer inquiries, resolve problems, and ensure satisfaction through effective solutions.
• Attend to customer feedback, investigate incidents, and recommend preventive actions.
• Collaborate with external parties on trade financing and documentation matters.
• Lead and contribute to ad-hoc projects as required.

Job Requirement:

• Degree in business, industrial engineering, or a related field.
• Possess a minimum of 10 years of experience in customer service or business planning, including at least 5 years in a leadership position.
• Demonstrate strong leadership, effective communication, and decision-making skills.
• Have an in-depth understanding of Order to Cash, Shipping, and Trade Financing processes.
• Be proficient in Microsoft Office and SAP.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Sales manager/Sr. Sales manager (Public Sector)

Location – Singapore

Permanent role

The company is growing exponentially and is looking to hire a sales professional to sell ICT solutions to Government clients.

Responsibilities:

• A hunter role, able to identify opportunities and work out a market strategy
• Own a client portfolio and manage the sales process end to end.
• Develop an Account Plan for each account, then drive the execution of that plan to success
• Conducts account planning and proactively seeks to bring innovative ideas and approaches to the account strategy for quarterly review
• Identifying and mapping business strengths and customer needs
• Prospecting, building the pipeline and selling NTT DATA solution to enterprise clients
• Engage with C-level prospects to position NTTDATA enterprise value proposition and key player in deal to closure
• Provide pro-active, trusted thought leadership to target accounts
• Orchestrate internal teams to collaboratively build Joint Vision Roadmaps outlining the value that NTTDATA will deliver and the investments the client will need to make
• Generate new sales opportunities, and work with the technical solutions experts to create innovative and compelling proposals.
• You will be responsible to qualify, participate and take lead in Government tenders.
• Work together with internal and external stakeholders to achieve the objectives of the company as a whole
• Prospect, educate, qualify and develop opportunities in existing and new key accounts to identify profitable revenue streams.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

Requirements:

• University degree/business/engineering school or similar tertiary qualification
• 5+ years of experience in ICT solutions to public / government clients with key strengths on IT solutions.
• Comfortable in contract negotiation, deal forecasting and articulating organisation's capabilities to customers
• Strong business acumen and work independently
• Positive mind-set, result-oriented, high level of initiative and integrity

Only shortlisted applicants will be contacted.

We are recruiting for a multinational developer-owner-operator of real estate products and services across the property value chain. They are listed on the Main Board of SGX and has multiple real estate asset classes in residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China.

As part of the Group Strategy and Planning team, you will be responsible in conducting macroeconomic, real estate, corporate finance research and analysis. You will be adding value by helping to generate actionable insights that deliver value to stakeholders. This role provides exposure to real estate across asset classes and geographies, and analytics in a business context and provides interaction with senior management, internal and external parties.

You will be responsible in preparing and presenting research briefs on topics impacting real estate investment and strategy decision making, including global and regional / country macroeconomic outlook, real estate sector fundamentals and business competitive research.

You will help to deliver calibrated and thoughtful market commentary for the Group’s annual management and board strategy discussions, leadership conferences and external audience, working with business units, help formulate house Views that map out investment, business model and product development implications.

Requirements:

You have a bachelor’s or Master’s degree in Economics, Real Estate, Business Administration or Finance with strong record of academic achievement with at least 5 years of relevant experience in economic, real estate or equity research. Job title and seniority will commensurate with the years of relevant experience.

You possess strong and structured analytical and written skills, ability to connect the dots between market research to business implications, intellectual curiosity, deep sense of ownership and strong attention to detail.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R1109270

As part of the SME marketing team, this role embedded with the SME product, sales & servicing teams to translate business priorities into marketing activation and engagement opportunities to achieve the objectives of 1) Building affinity with existing customers 2) Engage existing customers to upsell and cross-sell 3) Activate and engage “new to bank” potential prospects.

The 2nd part of the scope would be would be to develop engagement tactics aligned with business outcomes through the BusinessClass engagement program as the community manager (Developing engagement calendar, executing events, tracking success of events)

The 3rd part of the scope will be to support across hospitality and gifting for the SME & Midcap segment - Including, festive events and gifting and bank wide event execution (Along side GSMC)

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Position: Sales Executive/ Manager

Across Singapore – Singapore

Responsibilities:

Our growing company is seeking to hire a Sales executive/ Manager.

You will be in charge of managing organizational sales by developing business, meeting planned goals,

and achieving sales target.

In order to succeed in this role, you will need excellent communication skills and the ability to lead a sale team. Previous experience in a sales-related role and in fitness industry field are bonus.

Requirements:

1. At least 3-5 years of working experience. Fitness industry experience is bonus.

2. Experience in planning and implementing sales strategies.

3. Experience in customer relationship management.

4. Experience leading a sales team.

5. Dedication to providing great customer service.

6. Excellent written and verbal communication skills.

Only Singaporeans and PR

Salary Package:

$4600 ~5800 (Basic Salary+ Transport Allowance +Commission/ Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

Interested applicants are invited to write in or email with detailed resume, stating current and

expected salaries to: [email protected]

Business Development Manager (Solar energy)

Basic Salary: $3000 – $4000 + Commission Scheme

Working Days: 5 days work week

Working Hours: 9AM - 6PM

Job Description

• Individual who hunts for business opportunities in Singapore and Regional
• Responsible for operational level understand of the requirement of the client, conduct site visits, site feasibility, solar system design and complete execution.
• Involved in business development and structure commercial agreements for Solar projects including reviewing terms & conditions of contracts.
• Liaise and collaborate with suppliers, customers, EPC partners and government.
• Sensitive to the market trend and customer needs to identify new business opportunities and develop clientele base and sales
• Any other duties as may be assigned by the supervisor from time to time

Requirements

· Candidate with experience in solar project execution will be in advantage

· Good knowledge of the solar/renewables energy business, ideally with experience in the Singapore market

· Strong business acumen, communication and coordination skills.

· Able to work under pressure and comfortable with some travelling.

· Ability to market research, risk management and business cooperation.

* Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

NTU’s Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by:

• Promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports
• Facilitating meaningful engagement among key stakeholders within and outside of the NTU community

Responsibilities
In alignment with NTU’s strategic goals, include the following:

• Contribute to the development of and lead the implementation of the strategy, policies, and frameworks, which enhance the support of students with Special Educational Needs (SEN), as well as facilitate the adoption of inclusive and integrative practices, by the NTU community
• Supervise a team which supports students with SEN, by identifying relevant services for both academic and non-academic activities
• Lead quality improvement projects, to bridge gaps identified in student case management and support services

Requirements:

• A good degree from a recognised University related to special education or educational psychology
• Good working knowledge on different types of disabilities and related support services. Strong ability in case management supervision, planning and administration
• At least 8 years of relevant work experience, including 2 years in a supervisory role. Experience working with youth or people with disabilities and supervision of case management. Prior experience in the tertiary education sector will be advantageous
• Support and management of persons with SEN and/or disabilities
• Analytical and conceptual skills, especially in understanding organisational change and making judicious decisions
• Communication, negotiation and influencing skills (written and verbal), especially in working collaborative with university students and colleagues from different cultural and disciplinary backgrounds
• Good organisational skills
• Strong intrinsic motivation for continuous improvement, innovation, and team spirit
• Proficient in all Microsoft Office application software
• Good team player with excellent interpersonal skills across organisational hierarchy
• Passionate in nurturing young people and challenging them to achieve their desired career goals

Responsibilities:

• Develop business strategies to raise customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional duties assigned by the management

Requirements:

• Posses 5 years of management/supervisory experiences
• Able to commit retail hours, weekends and public holiday
• Prefer experiences in setting up new outlet/operations
• Able to commence within short notice/immediate

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

Assistant Manager/Senior Executive (Marketing & Events)

We are looking for energetic and driven individuals to join our dynamic team to support the management and organisation of SIAC’s promotional and outreach activities.

Job Responsibilities:

· Conceptualise, plan and execute SIAC’s promotion and outreach activities, or other virtual, in-person and hybrid events

· Support all aspects of SIAC and YSIAC events and conferences, both locally and overseas, including overseeing the operational and logistical aspects of events (e.g. registration, venue selection and set up including staging and audio systems, and managing external vendors, etc)

· Manage marketing and events budget, ensuring optimal utilisation of resources

· Support the production of digital and visual assets like event collaterals (flyers, brochures and marketing materials) and social media posts as well as content dissemination and amplification

· Provide corporate communications and marketing administrative support

· Undertake such other work as may be assigned by the Reporting Officer and organisation from time to time

Qualifications:

· Degree in Business, Marketing or Communications with at least 4 to 7 years of relevant experience. Some supervisory experience preferred for the Assistant Manager role

· Able to work both independently and as a team

· Possess video editing and graphic design skills

· Good events and time management skills

· Hands-on experience in supporting in-person, hybrid and virtual events

· Demonstrated skills in problem-solving and stakeholder management

· Strong communication (both written and spoken) and interpersonal skills

· Able to travel regionally for events (2 to 3 times a year)

Please write to us with your full curriculum vitae and indication of your current and expected salary to [email protected].

(Only shortlisted candidates will be notified)

• Handle the day-to-day operations of the Clinic and facilities, equipment, supplies, personnel.
• Oversee and guide newly employed staff.
• Review and address complaints as necessary.

Requirements:

• Diploma in Nursing or equivalent
• At least 5 years of supervisory experience in Healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As overall project manager, you are responsible for extensive construction projects and strategically relevant projects. You also lead the internal project team as well as the external partners, engineers and specialist planners. Together with them, you realise future-oriented and innovative construction projects from feasibility to turnkey handover. You will be able to assert and assert yourself in the management of complex and interdisciplinary projects. Your activities also include contract negotiations, chairing meetings, project management and controlling.

The ideal candidate should possess extensive project management experience in large design and construction projects preferably with Health Care Sector background.

Responsibilities:

• Being in charge of specific project(s)
• Chairing as well as attending client, contractor as well as design meetings
• Managing and negotiating service contract with client as well as contracts with subconsultants and contractors
• Managing change requests by client, subconsultants and contractors
• Oversees all architectural teams in project-in-charge and coordinates with all disciplines involved in project (e.g., architectural, structural, mechanical, and electrical, medical planning, interior design, and landscaping).
• Oversees review process for shop drawings, RFI, material samples, method statement, etc.
• Liaises with design team on design, coordination issues.
• Oversees and monitor progress of on-site work and resolves any arising issues.
• Establish requirements of Site Office Operations by the contractor.

Qualifications:

• Graduated with a recognized Degree in Architecture and registered with the Board of Architects, Singapore.
• Possesses 10 or more years of relevant experience.
• Effective verbal and written communication skills.
• Good knowledge of architectural details, working drawings and construction practices.
• Possess good knowledge of local building codes and regulations, authority requirements and compliance ability.
• Team-oriented personality and at the same time, be able to work together with Design and Site personnel.

Key Responsibilities:

• Lead and manage cross-functional teams to execute projects within scope, budget, and timeline.
• Develop and implement project plans, strategies, and timelines to ensure successful project delivery.
• Conduct market analysis, identify opportunities, and formulate business strategies to expand the company's global presence.
• Collaborate with various stakeholders including engineering, sales, marketing, and finance departments to align project objectives with company goals.
• Utilize expertise in measuring devices, sensors, and related technologies to contribute valuable insights to project development and execution.
• Oversee project budgets, resource allocation, and risk management strategies.
• Foster relationships with international clients, partners, and vendors to support project success in diverse global markets.

Qualifications:

• Bachelor's degree in Business Management or a related field;
• Proven experience (9 years) as a Project Manager in a multinational or diverse cultural environment.
• Strong background in measuring devices, sensors, or relevant industries.
• Excellent leadership, communication, and interpersonal skills.
• Ability to adapt to different cultural contexts and work effectively in international settings.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving abilities.

Job Scope

Leads the regional Service and Customer Support needs of customers served. Develops and drives the service business to exceed annual revenue and profit targets. The role will involve direct management of the ICOS and SPTS service support resources and coordinating support from other support orgs to ensure a positive customer experience for Packaging Channel customers across all product lines.

Customer Service

• Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization
• Handles all facets of customer retention and satisfaction including participating in the resolution of customer concerns and defining and developing a customer contact strategy.
• Be proactive with customer management to identify potential areas of improvement and drive resolution (tool or customer service related)
• Coordinate factory support as required (BU, Product Support, Logistics, Sales, etc.)
• Manage local critical issues

Business / Finance

• Forecast and help manage yearly business revenue
• Plan, budget, and manage expenses to enable a balanced profitable service business
• Supports customers and promotes relevant CIPs and product improvements
• Understand all customer related agreements, equipment specifications, and Service Level Agreements
• Work closely with Account managers in the channel to drive P&S objectives (Product and Service)

General

• Analyzes operational processes, escalation procedures, and performs training gap assessments by finding opportunities for service delivery improvements and benefit to the customer / clients
• Liaises between customers and manufacturing, sales, field service, order processing and accounting to resolve status updates, production, delivery and billing inquiries
• Develop a solid understanding of the equipment base at your customer sites.
• Ensures adequate records and systems are maintained
• Track and review equipment, warranty, contract and escalation performance metrics
• Establish strong working relationships with other Business Units, Product Support, Regional Product Support, and Sales personnel
• Ensure all employees receive and maintain proper training
• Conduct performance reviews and appraisals for your team.
• Set clear goals for the team that support overall account goals and objectives
• Promote and role model safety in the workplace
• Adhoc special projects and tasks as requested by Management

Qualifications and Essential skills:

• Minimum Bachelor’s Level Degree and work experience of at least 10 years
• Strong customer orientation and advocacy
• Excellent project management, analytic and organizational skills
• Effectively communicate through writing and presenting in front of Senior Management
• Expertise in critical thinking and leadership with proven abilities in relationship management.
• Ability to work in a fast-paced environment on multiple tasks simultaneously
• Basic financial and budget management skills
• Ability to travel >25%

The Senior Manager applies advanced analysis skills and experience in principles of business process design to define appropriate customer solutions as well as to maintain relevant product group relationships and facilitate technical readiness around all products / go-to-markets for the practice by mentoring consultants and sharing best practices. The projects will involve retail, Finance, and Supply chain management domains. The incumbent will provide leadership for project delivery & development teams and will carry the ultimate responsibility for meeting the solution requirements.

• Develop and expedite business based upon BVPF products and localized solutions and manage program management office
• Overseeing solution delivery projects that may span across multiple areas, functions, and/or lines of business and roadmap planning.
• Develop and execute the strategy of BVPF business.
• Manage a team of Product/Solution members to execute BVPF Portfolio of Services to Customers, including new solutions development such as GenAI LLM Digital Assistant, in collaboration with NLS and NECAM.
• Overseeing the use of Subject Matter Experts (SMEs), Developers and Solutions Architects
• Developing and leading a team of technical delivery resources
• Allocating appropriate technical resources to projects and ensuring that both segregated and overlapping project team roles are identified and coordinated
• Ensure standard operating procedures and project guidelines are in place
• Ensuring a high-quality technical outcome for projects and products
• Designing, testing and implementing technical solutions to agreed standards
• Providing subject matter expertise
• Manage teams of offshore and onshore developers; assign and review allocated development tasks, develop and enforce development standards
• Lead end to end product development, determine optional solutions and plan system/architecture design
• Consider/contribute to project proposals and evaluate feasibility
• Any other ad-hoc duties as required or assigned

Experience

• Bachelor Degree in Software Engineering / Computer Science / Information Technology or equivalent
• At least 10 years of relevant experience, working knowledge of industry-specific best practices, and IT product and System Integration business experience in NEC HQ
• High knowledge of IT and AI&Biometris Platform productions
• Project Management, Business Planning, Marketing Analysis Knowledge
• Excellent communication skills, collaboration skills, self-motivation, and must have a strong team spirit.
• Excellent communication and leadership skills
• Creative problem-solving capabilities
• Ability to focus on deadlines and deliverables
• Highly organised and detail-oriented individual who produces results at high standards

Roles Description

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies

The trainee will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Duration of Traineeship

6 months with a high possibility of extension and pay increment if AM can deliver up to the company expectation.

Approved Training Allowance

· Fresh Gradates: $2100

· Non-Mature Mid-Career Individuals - $2000

· Mature Mid-Career Individuals - $2500

Education Qualification

Diploma and above

Note

This position is open for both recent graduates and mid-career individuals (mature and non-mature). Graduates interested in this position should possess a Poly Diploma Qualification. Mid-career individuals from any qualification level can apply.

For company info, please visit: https://www.impossible.sg

Responsibilities:

• Full spectrum of HR functions including Payroll, CPF, MOM, IRAS, recruitment, insurance, C&B, employee relations, etc
• Responsible for managing daily HR operations functions with 1 HR assistant
• Handle employee on boarding off boarding procedures, MOM work pass, displinary issue
• Develop and implement HR strategies and initiatives to support the rapid growth & development of the Company
• Participate in government or statutory board related surveys, company audit
• Work in close collaboration with stakeholders to provide HR advice to achieve company business goals
• Perform checker for company monthly payroll after Finance processing
• Ad-hoc tasks and projects assigned by management

Requirements

• Degree in Business or any field with at least 3 years of HR experiences
• Good knowledge of Employment Act, MOM Work Passes, HR practices and local statutory regulations
• Familiar with MOM Quota
• Familiar using any HRIS, or QuickHR
• Mature, proactive, independent, meticulous, details, resourceful and willing to handle multi-tasks
• Strong communication bilingual in English & Mandarin and interpersonal skills to communicate with associates
• Able to start immediately or within short notice would be highly advantageous

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.