Job Description

Upkeep critical System and Security infrastructure that supports different business functions of StarHub. The role includes design, implementation, operations, maintenance, and system training. He/she may lead important projects that require providing team members with instruction, guidance, and advice. He/she applies critical and analytical approach to identify the organization's business requirements and then design and implement application infrastructures to deploy services.

Requirements

• Appropriate qualification in Computer Science, Information Technology, Computer/ Electronics Engineering or equivalent
• Basic knowledge of security policy and compliance, with at least 2 years of experiences in handling security and network infrastructure eg routers, switches, firewall, load balancers, proxies, authentication systems (AD, TACACS, Radius)
• Good internet systems knowledge eg DNS, DHCP, IPAM
• Hands-on proficiency in Linux and Window Server administration.
• Basic understanding of distributed computing environment concepts and capacity planning of servers (hardware and software levels)
• Understanding of Representational State Transfer (REST) and Application Program Interfaces (APIs)

Job Requirement

1. Degree in Civil and Structural Engineering
2. Accredited RE IES/ACES as C&S Resident Engineers (RE)
3. A minimum of 8 years of relevant engineering experience, particularly in the supervision of pipe jacking or similar projects.
4. Strong analytical abilities, coupled with excellent verbal and written communication skills.
5. Independent and organized, with a positive work attitude.

Duties & Responsibilities

• Ensure the contractor adheres to safety and quality standards in compliance with statutory requirements.
• Review project drawings and specifications, raising any discrepancies or potential issues with the appointed Qualified Person and project consultants/clients.
• Supervise the project to verify that all work aligns with project specifications, construction drawings, and the Building Control Act and Regulations.
• Oversee all aspects of project construction, maintaining and submitting comprehensive records.
• Manage and supervise Resident Technical Officers (RTOs) to ensure they provide effective site supervision.
• To take turn with RTO for night work supervision as and when necessary.
• Review contractor submissions, work method statements, and work demonstrations.
• Conduct regular site inspections and resolve discrepancies to prevent delays.
• Attend site meetings, identify potential problems, and recommend solutions.
• Perform other ad hoc duties as directed.

(A) Job Summary:

The Tunnel Engineer produces work plan and supervises the bored tunnelling work to deliver the product to the requirement of the project. He/she is expected to work well with the teammates to achieve the shared goals. Working in shifts (Day/Night) will be required.

(B) Essential Job Functions:

The Tunnel Engineer is responsible for, but not limited to, the following:

• Provide planning of tunnelling operation from safety, quality, and productivity viewpoint.
• Provide engineering supervision to bored tunnelling operation, including final ring selection and selection of key.
• Ensure the work is done in compliant with the protocol established for the project.
• Coordinate with project stakeholders.
• Report to Tunnel Manager / Deputy Tunnel Manager / Sr Tunnel Engineer.

(C) Minimum Qualifications/ Job Experience:

• Recognized bachelor’s degree in engineering.
• Minimum 5 years of TBM bored tunnelling experience.
• Large diameter (over 10m diameter) bored tunnelling experience.
• Hydro-Shield TBM experience (if applicable)

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Technical Responsibilities

• Delivers pipe stress and other miscellaneous calculations efficiently and effectively manages multiple tasks independently and in a multi-disciplinary team.
• Utilises CAESAR II software as well as company proprietary Microsoft Excel spreadsheets as required. Conversant with relevant International Codes of Practice as well as engineering and industry standards
• Provide necessary sketches and guidance to piping designers or drafting team and verify that Piping requirements are reflected in the design. Ensure output is completed on time, on budget, and exceeding quality standards
• Assists in preparation of datasheets and checking of piping material take off.
• Assists in design reviews and participate in other discipline reviews if required. Ensures incorporation of all Piping-related review comments. Detailed review of drawings for scope and presentation, including checking for technical accuracy and adherence to company standards
• Adheres to and complies with engineering procedures and standards and provides constructive feedback for continuous improvement. Identifies potential applications for new processes and technologies to improve productivity and efficiency
• Ensures effective communication and interface between all disciplines for design and development.
• Participates in internal audits and investigations as required.
• Establishes and maintains effective working relationships internally. Engages with inter-discipline community and promotes networking and knowledge sharing

Job Requirements

• Bachelor’s or Master’s degree in mechanical engineering or equivalent engineering specialisation from an accredited university
• 5+ years professional engineering in the related field
• AutoCAD, Caesar II & Navisworks familiarity
• Excellent technical communication (oral and written) skills with proven ability to present technical issues to design teams and project engineering teams
• Self-starter and be able to work with minimal supervision, make sound decisions, take independent action, analyse problems, and provide focused solutions to assigned projects
• Possess strong inter-personal and communication skills and be able to work well with people at all levels

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

*If interested, please send your resume to email ([email protected])

Job Description:

Project Management

• To resolve all technical and non-technical issues
• To ensure the tracking and monitoring of items per contractual requirement
• Responsible for submission and monitoring of technical drawings, method statements and proposals
• To ensure construction meeting client & regulatory requirements
• To carry out short-term planning to meet site progress
• To co-ordinate, program and monitor site work, materials, plant & equipment
• Carry out project objectives to align with company goals
• Reduce material wastages on site and maximise usage of machineries/equipment
• To control the allocated direct workforce effectively
• Follow approved construction method that is cost effective, productive & without compromising on Quality & Safety

Job Requirements:

• Willing to relocate in Singapore & visit construction site
• Possesses a Bachelor Degree in Civil Engineering or equivalent
• Have knowledge in the preparation of engineering project proposals and method statements
• Able to understand the drawings and scope of works
• Can work independently and willing to learn
• Fresh graduates without experience are welcome to apply

A Network Engineer is responsible for designing, implementing, and maintaining computer networks.

Key Responsibilities:

1. Design and implement network architectures (LAN, WAN, Wi-Fi, etc.)
2. Install, configure, and troubleshoot network hardware (routers, switches, firewalls, etc.)
3. Ensure network security, performance, and reliability
4. Configure and manage network protocols (TCP/IP, DNS, DHCP, etc.)
5. Monitor network performance and optimize as needed
6. Troubleshoot network issues and resolve problems
7. Collaborate with IT teams to integrate network services with applications
8. Develop and maintain network documentation
9. Stay up-to-date with industry trends and emerging technologies
10. Ensure compliance with organizational security policies and standards

Skills and Qualifications:

1. ITE, Diploma or degree in Computer Science, Networking, or related field
2. CCNA, CCNP, or other certification (or equivalent)
3. 2+ years of experience in network engineering
4. Strong knowledge of network protocols, architectures, and technologies
5. Experience with network security, firewall configuration, and VPNs
6. Proficiency in network management tools (e.g., SolarWinds)
7. Analytical and problem-solving skills
8. Excellent communication and teamwork skills

Specializations:

1. Wireless networking
2. Cloud networking (AWS, Azure, Google Cloud)
3. Network security
4. Voice over IP (VoIP)
5. Software-defined networking (SDN)
6. Network virtualization

Work Environment:

1. Typically works in an office and customer site.
2. require on-call rotations or occasional overtime
3. Frequent interaction with IT teams, management, and end-users

Job Description

Purpose

• The Engineer is responsible to support daily operations of OSS systems to meet business and network objectives and improve service quality and operational efficiency.

• Work closely with different stakeholders to facilitate the project implementation and maintenance of existing or new software solutions.

• The individual in this role must support systems integration testing (SIT) and user acceptance testing (UAT) and participates in all software development lifecycle phases.

• Some of the unique challenges this position will face include configuration management, process/workflow definition, customization, system/data migration and maintenance of systems.

Qualifications

• At least 4 to 5 years of relevant experience in Telecom OSS, application development implementation, design solutions or maintenance of software applications and system platforms
• A diploma/degree in Computer Science, Computer engineering, Information Technology or equivalent
• Experience in VMware and Cloud Infrastructure (AWS/GCP/Others) and RedHat Openshift technologies
• Administration of Servers/Router/Switch experience
• Proficiency with an application/web server under Windows/UNIX/Linux environments
• Knowledge in network operation workflow

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Site Engineer Responsibilities:

• Organizing materials and ensuring sites are safe and clean.
• Preparing cost estimates and ensuring appropriate materials and tools are available.
• Providing technical advice and suggestions for improvement on particular projects.
• Diagnosing and troubleshooting equipment as required.
• Negotiating with suppliers and vendors to ensure the best contracts.
• Authorizing technical drawings and engineering plans.
• Drawing up work schedules and communicating any adjustments to crew members and clients.
• Gathering data, compiling reports and delivering presentations to relevant stakeholders.
• Delegating tasks and scheduling meetings and training sessions where required.
• Completing quality assurance and providing feedback to the team.

Site Engineer Requirements:

• Bachelor's degree in engineering, construction, or similar.
• A driver's license.
• Experience in a similar role.
• Additional certificates or licenses may be required.
• Sound knowledge of Engineering, construction, and design.
• Great leadership and organizational skills.
• Superb project management skills.
• Ability to apply logical and critical thinking skills to projects.
• Great written and verbal communication skills.
• A willingness to learn.

Job Description

• Candidate will be esponsible for the programming, design and application promotion of the LED, LCD vdieo wall and AV system

• Embedded Software development and support of modules/subsystems for controllers in accordance with sound engineering practices and processes.

• Architecture analysis and definition, design, implementation tuner, transcoder, display, device driver and the reference application, filed-test and onsite customer support.

• Consult with Business Development and Marketing team on new feature intent, problems and to suggest solutions.

• Prepare and create documents for Engineering Change Request prior to the release of firmware.

• Act as a pre-sale support for our Business Development team in terms of technical support

• Communicate between customers' needs and supplier to fulfil requirements.

Job Requirement

• Preferablyr Executive specialized in Technical & Helpdesk Support or equivalent

• Working experience in the related field (at least 2 years & especially LED Video Wall and AV system )

• Ability to communicate with relevant people to execute work

• Excellent teamwork skills

• Proefficient in Chinese will be an advantage as our suppliers are mostly from China

• Maintain control of all project documentation.
• Working closely on construction plans with clients, architects, and other professionals.
• Be lead contact point for any and all matter specific to the Clients for the Project that you are in-charge of.
• Understand Project plans and Specifications.
• Responsible for understanding project plans.
• Planning and preparation for Site Works.
• Experience in Mechanical & Engineering works
• Preferably with BCSS Certificate.
• Preferably with Class 3 driving licence.

Job Requirement:

• Preferably Diploma or Degree in Mechanical Engineering or equivalent.
• Fresh graduate may apply
• Proactive and ability to meet tight deadline.
• Possess good interpersonal, analytical and communication skills.
• An independent, highly motivated and a good team player.
• Good language capability (English) both in written and spoken
• Able to communicate with Chinese Client

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Position Summary

We are seeking a highly skilled and dedicated Level 3 Technical Support Specialist to join our team. The ideal candidate will have extensive experience in troubleshooting and maintaining complex IT infrastructures. This position requires expertise in a wide range of technologies, including Ubuntu & KVM, Windows Server 2019, MS SQL Server, Kubernetes, Containers (Production & Staging), Openstack, CEPH Storage, Huawei Server, Huawei Switches, Huawei Firewall, Nvidia CUDA & CUDA Libraries, Kubeflow, DOCKER, mellanox switch, Nvidia spectrum switches, and Nvidia A100 Server. The candidate must be adept at quickly identifying and resolving technical issues to ensure optimal system performance and user satisfaction.

Responsibilities

· Provide Level 3 technical support and troubleshooting for platforms including Ubuntu & KVM, Windows Server 2019, and MS SQL Server.

· Manage and maintain Kubernetes clusters and container environments in both production and staging settings. This includes scaling, monitoring, and securing containerized applications to ensure high availability and performance.

· Oversee the deployment, configuration, and maintenance of Openstack environments and CEPH Storage solutions to support scalable and resilient cloud infrastructure.

· Maintain and troubleshoot Huawei Servers, Switches, and Firewalls, ensuring secure and efficient network operations. Implement best practices for network security and performance optimization.

· Implement and optimize Nvidia CUDA & CUDA Libraries, Kubeflow, and DOCKER environments for high-performance computing tasks. This involves developing and tuning machine learning models and applications for maximum efficiency.

· Configure and manage advanced networking equipment, including mellanox and Nvidia spectrum switches, as well as Nvidia A100 Servers. Ensure seamless integration and operation within the broader IT infrastructure.

· Collaborate with cross-functional teams, including developers, network engineers, and system administrators, to identify and resolve complex technical issues. Provide mentorship and guidance to junior support staff.

· Conduct root cause analysis for recurring issues and implement long-term solutions. Document processes, procedures, and troubleshooting steps to enhance the knowledge base.

· Participate in on-call rotations to provide 24/7 support for critical systems. Ensure timely resolution of incidents and minimal downtime for business operations.

· Stay current with emerging technologies and industry trends. Continuously improve technical skills through training, certifications, and hands-on experience.

Qualifications

· Bachelor of Science in Computer Science or a related field.

· Minimum of 5 years of experience in technical support and troubleshooting, with a focus on enterprise-grade IT environments.

· Strong knowledge of operating systems (Ubuntu, Windows Server) and virtualization technologies (KVM, Docker).

· Experience with database management (MS SQL Server), including performance tuning, backup/restore operations, and disaster recovery planning.

· Proficiency in cloud platforms (Openstack, CEPH Storage) and their integration with on-premises infrastructure.

· Expertise in networking equipment (Huawei Servers, Switches, Firewalls; mellanox switches, Nvidia spectrum switches), including setup, configuration, and troubleshooting.

· Experience with high-performance computing (Nvidia CUDA & CUDA Libraries, Kubeflow, Nvidia A100 Servers), including the deployment and optimization of GPU-accelerated applications.

· Strong understanding of orchestration tools (Kubernetes) and their use in managing microservices architectures.

· Excellent problem-solving and communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

· Ability to work independently and as part of a team, managing multiple priorities and projects simultaneously.

Certifications (Preferred)

· Certified Kubernetes Administrator (CKA)

· Microsoft Certified: Azure Solutions Architect Expert

· Huawei Certified ICT Professional (HCIP)

· Docker Certified Associate (DCA)

Professional Affiliations

· Member of the Linux Foundation

· Member of the Cloud Native Computing Foundation (CNCF)

Job Description

This role offers a dynamic opportunity to contribute to our growth in supplying copiers to MNC companies and educational institutions.

Specific Responsibilities

• Develop and maintain relationships with MNC clients and the Ministry of Education for copier supply needs.

• Provide technical expertise to ensure seamless installation and performance optimisation.

• Conduct product demonstrations and training sessions for clients.

• Collaborate with the sales team to meet revenue targets and expand market presence.

Technical Skill & Competencies

• Proficiency in understanding copier functionalities and specifications, particularly Canon models.

• Strong sales acumen with a focus on technical solutions for diverse client requirements.

• Experience in managing client accounts and delivering exceptional customer service.

• Ability to communicate complex technical information in a clear and concise manner.

• Knowledge of printing technologies and trends in the reprographic industry.

• Familiarity with industry regulations and standards related to copier operations.

Job Description

Join our dynamic team as an Engineering Technician, this attachment offers a unique opportunity to gain hands-on experience and technical skills in a fast-growing company serving both the Ministry of Education and multinational corporations. As an Engineering Technician, you will play a vital role in supporting our operations, ensuring the smooth functioning of our supply operations and photocopier services.

Responsibilities

• Assist in the installation and setup of new equipment, including testing and calibration procedures

• Provide training and support to end-users on proper equipment usage and maintenance procedures.

• Troubleshoot technical issues and provide timely solutions to ensure minimal disruption to operations.

• Perform routine maintenance and repairs on photocopiers and printing equipment.

• Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.

• Maintain accurate records of maintenance activities, equipment inventory and service history.

Skill & Competencies

• Proficiency in troubleshooting and repairing photocopiers and printing equipment.

• Knowledge of electrical systems, mechanical components and digital imaging technology.

• Familiarity with diagnostic tools and software for equipment maintenance.

• Ability to interpret technical manuals, schematics and diagrams.

• Strong attention to detail and problem-solving skills.

• Excellent communication and interpersonal abilities for interacting with colleagues and clients.

• Willingness to learn and adapt to new technologies and processes.

Roles & Responsibilities:

The executive engineer is responsible for the design, diagnostic, testing as well as repair and overhaul of mechanical, electrical and electronic components of the chillers and other related systems in support of our overall chiller manufacturing process. The engineer shall be required to independently plan, schedule, coordinate and optimize on-site and workshop activities and coordinate with the sales and marketing team where required.

Key Responsibilities:

Design, diagnose, test as well as repair and overhaul mechanical, electrical and electronic components of the chillers and other related systems

Spearhead digitization of existing chillers through selection, adoption and/or redesign of PCB & PLCs

Coordinate and liaise with internal production, sales & marketing team as well as external end customers, contractors and consultants on-site

Supervise and check suppliers’ works and/ or end customer requirements according to design drawings, specifications and regulation (local codes or relevant international design codes)

Check and ensure the equipment and material offered in compliance with the specification and drawings.

Generate engineering & electrical drawings with Autocad software

Perform all other duties as assigned and required.

Requirements:

Candidate must possess at least Diploma in Engineering (Electrical/Mechanical) or equivalent.

At least 2 -3 year(s) of working experience in Electrical/Mechanical related fields is required for this position

Required Skill(s): Autocad, Microsoft Office

Licensed Electrical Engineer OR Licensed Electrical Technician is a bonus

Required Spoken and Written Language(s): English, Mandarin

Preferably with class 3 driving license

Interested, please email to [email protected]

Airconditioning Engineers

1) Ability to lead and manage teams

2) Operation Supports to teams and clients

3) Self Motivated Individuals

4) Good Team Player

5) Experienece In Troubleshooting and Repair / Service of Split Type and VRF/ VRV systems

6) Valid Class 3 License

7) Minimum 5 years experience in Airconditioning Field

8) Possess field experience is a MUST

9) Strong troubleshooting and analytical skills

10) Prior experience working in MNCs Agent will be an advantage (I.E. Daikin, Mitsubishi, Toshiba)

Developing Engineering Strategies.

• Implementing Engineering Strategies.

• Conducting Project Safety Briefing.

• Controlling Materials Order and Usage.

• Supervising your Construction Team.

• Increasing our Company's work quantity.

• Improving our Company's work quality.

• Reporting to the Director and ad-hoc duties.

Activate Interactive Pte Ltd (“Activate”) is a leading Technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Senior Support Engineer
The Senior Support Engineer is responsible for the support, operations and maintenance of the software applications. He/She should have a deep understanding of the maintenance objectives, targets and the application functionalities. He/She is responsible to interact, setting up and onboarding of end users. He/She works in a team setting and is proficient in applications development procedure, monitoring tools and techniques required. He/She is also familiar with the software platforms on which the solutions are implemented.

He/She is analytical in issue management, a good communicator and is focus on resolving issues based on priorities. He/She is able to assess, classify, prioritise, diagnose issues effectively in a collaborative manner and strive for continuous improvement and service excellence.

Provide software support

• Maintain a good knowledge base / FAQ for operational support
• Effectively assess, classify, prioritise, diagnose issues in a collaborative manner
• Collaborate with external stakeholders and vendors to resolve incident
• Recommend tools to facilitate the analysis of operational data
• Facilitate monitoring of security access i.e. registration of passwords and accounts
• Maintain training materials and conduct training for operational support personnel
• Maintain operational manual and user manual
• Carry out system transition and archival plan
• Comply with internal, external business and regulatory requirements
• Develop operational software configuration documentation

Oversee service level agreements and service improvement

• Deep understanding and comply with the service-level objectives and targets
• Carry out maintenance plans activities to meet service level
• Take reference to the service-level dashboard to monitor the targets and ensure that requirements are met
• Conduct root casual analysis upon issue closure
• Support trend analysis on a monthly basis
• Propose improvements to refine the SDLC processes and achieve continuous improvement
• Define, measure and achieve client satisfaction through the metrics collected
• Support the development of incident report for high severity issue

Implement software maintenance

• Implement software maintenance activities according to plans
• Implement corrective, adaptive and preventive maintenance
• Provide timely maintenance to improve system efficiency, performance and continuity
• Develop deployment request form for approval for software release
• Define, analyse and automate system monitoring

Requirements

• Bachelor’s degree in Computer Science or equivalent. Diploma holders’ relevant experiences will be considered.
• Experience in Dot Net or Java.
• Experience in web and mobile application production support in a large and complex systems operation environment.
• Experience with government agencies.
• Experience with various Singapore Government or Statutory IT compliance standards will be an advantage.
• Experience in SDLC, Agile, and Scrum methodology.
• Experience with Jira, Confluence, or other collaborative platforms.
• Strong Database skills, including MS SQL and MySQL.
• Good understanding of App/Web Server, SQL Database, and Mobile development configuration and setup.
• Knowledge of DevOps pipelines and related tools (such as Bitbucket, Artifactory, Bamboo, Jenkins).
• Ability to troubleshoot web portals API and read server/app logs to resolve issues.
• Able to grasp knowledge of application business logics.
• Familiarity with Azure, AWS, or GCP platforms will be an advantage.
• Knowledge of MS SharePoint will be an advantage.
• ITIL, server, project management, and network certifications will be an advantage.
• Able to lead an IT service support team if required.
• Strong critical thinker with problem-solving aptitude.
• The ability to take initiative and work independently with very little supervision.

Developing Engineering Strategies.

• Implementing Engineering Strategies.

• Conducting Project Safety Briefing.

• Controlling Materials Order and Usage.

• Supervising your Construction Team.

• Increasing our Company's work quantity.

• Improving our Company's work quality.

• Reporting to the Director and ad-hoc duties.

Responsibilities

• The Network Engineer role is for a StarHub Subsidiary. The Engineer will be based at StarHub Green to coordinate, manage the scope as stated below:
• Provide hardware/software break-fix support for business-critical systems across various industries, including Hospitality, Healthcare, Government, and Financial sectors.
• Troubleshoot and resolve network issues reported by managed service agents, identifying root causes and implementing timely solutions.
• Lead and deliver Tech-Refresh projects, ensuring timely completion.
• Mentor and provide guidance to junior team members.
• Participate in a 24/7 rotational standby duty for P1/P2 escalations after office hours, including weekends and public holidays.
• Design and implement new network solutions and/or optimize the efficiency of current networks.
• Monitor, troubleshoot, and maximize network performance through ongoing maintenance and optimization.
• Deliver Client Success key account services, including change requests, preventative maintenance, and standby support.
• Perform network maintenance and system upgrades including certificate updates, patches, hot fixes and security configurations.
• Performing Risk Assessment and bug scrub reviews on reported security network vulnerabilities from vendor products.
• Report network status and performance to key stakeholders.

Qualifications

• Minimum of 4 years of relevant experience in network support operations for large-scale network infrastructure.
• Strong knowledge of network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN.
• Proficient in configuring firewalls, routing & switching and wireless network to maximize network efficiency and security.
• Proven expertise in core switching and routing (CCNP/CCIE certification preferred).
• Hands-on experience with Firewall/Security technologies (Palo Alto, Fortinet, Cisco, SASE, SD-WAN).
• Practical experience with Huawei NCE Campus/Fabric solutions.(HCIP/HCIE preferred)
• Good project management, configuration, troubleshooting skills
• Good customer interaction, written and oral communication skills
• Ability to work with all levels, and ability to work and contribute in a team or individually

We regret that only shortlisted candidates will be notified.