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Role: Test Program Manager

Job Requisition Number: JR38908

Job Level: More than 10 years of experience (L4)

Location: Singapore

Job Objectives

• Test program management to support upcoming transformation program in CRM domain.

Key Responsibilities

• Overall accountable and responsible for delivery of testing services. Preferable to have domain knowledge in core banking, wealth and CRM customer onboarding
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.
• Works with the Vendor and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other Vendor artefacts for the testing service delivery across upcoming CRM transformation program to upgrade the current CRM onboarding application.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
• Engages with various stakeholders ﴾including but not limited to, application, security, infrastructure, business﴿, testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test TCoE team.
• Level of Experience: L4: 10 or more years of relevant experience

Key Requirements:

• Industrial knowledge in banking specifically in core banking, wealth and CRM customer onboarding
• Well verse in SDLC and project delivery especially in testing.
• Has experience managing internal and external stakeholders, including vendors
• Detail and process oriented to ensure deliverables are produced as per governance.
• Project management experience as an added advantage

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Overview

As a Sales Development Manager at SMI Vantage, you will play a pivotal role in expanding our market presence, driving revenue growth and building lasting relationships with clients. You will be responsible for identifying new clients, nurturing existing client relationships, and ultimately contributing to the achievement of our sales and revenue targets.

Main Responsibilities:

Wine Logistics Business (B2B):

• Evaluate and approach prospective new clients
• Handling existing clients, build and maintain strong relationship to ensure client relation is effectively managed.
• Develop & execute sales and marketing plans.
• Manage meetings and conduct client visits.
• Attend to clients to address any sales-related questions.
• Responsible for sales performance report.
• Conduct competitors’ analysis and stay on market trends.
• Leading project implementations and managing client relationships, including regular reviews and contract negotiations.
• Develop and manage commercial procedures & related documentation
• To manage leads, track progress and ensure timely follow up throughout the sales cycle.

F&B Franchise (B2B)

• Develop sourcing channels for franchisee clients (digital including website, social media, Linkedin, franchise fairs and F&B Associations)
• Approach and evaluate prospective new franchisees
• Assist in conducting thorough due diligence on potential franchisees, including financial viability & operational capability.
• Manage the entire franchise onboarding process, from initial contact to contract signing, ensuring a smooth and efficient transition for new franchisees.
• Collaborate with internal stakeholders to develop comprehensive training programs for new franchisees, ensuring they are equipped with the necessary skills and knowledge to succeed
• Oversee the implementation and adherence to operational systems and standards across all franchise locations, continuously seeking opportunities for improvement.
• Provide monthly franchisee reports for management to evaluate the performance of franchisees
• The Candidate is also expected to identify potential customers and coordinate machine sales to F&B operators, and institutions etc.The Candidate is expected to achieve the sales target goals as set by Management, including the number of franchisees onboarded, and no of machines sold

Requirements:

• Diploma/ Degree in Engineering, Business, Marketing, or a related field.
• Minimum 2 years’ relevant experience in a customer (B2B) facing role.
• Possesses and experience in logistics & supply and chain is an advantage, but not a requirement
• Self-driven, adaptive and good interpersonal, written and verbal communication skills
• Good negotiation and closing skills.
• Self-motivated and results-oriented, ability to work independently and as part of a team.
• Capable of multitasking in a fast-paced work environment.
• Dedicated to providing a great client service

Reporting Line:

• The successful candidate will report to the SMI Vantage CEO.
• The successful candidate will work closely with the Managing Director of Provino and the SMI Vantage General Manager responsible of Provino & SMI F&B

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Development of the Asian Market (50%)

The company's ambition to open an office in Asia is highly dependent on the success with new accounts in the region. Therefore, in order to accelerate the timelines, one of our objectives will be to participate in activities that aim to grow The company’s position in Asia. Being part of the Solutions Engineering & Partnerships team, you will support our ambition to acquire new Asian customers and to delight them during the first months by leveraging your deep industry knowledge. In particular, we expect from you to:

• Support the sales team in Asia as a solutions and industry expert
• Identify & prioritize new Asian accounts according to a consistent set of criteria, in line with overall business objectives
• Provide demos and work on the first “Trial Value Pack” (i.e. old “pilots, in a paid way) when necessary, potentially on-site (AWEX).
• Bring high-quality results and large impact to our new customers and highlight this added value to their management.
• Be a great support for Customer Success Managers dealing with Asian accounts, helping them to drive their accounts to the next level through your local presence - travelling when necessary.
• Participate in events (if relevant) like conferences, webinars that target the Asian market (e.g. volunteer at GCSG APAC?)

2. Sales engineering structure development (20%)

As a relatively new structure, the Solutions Engineering and Partnerships team will need to professionalize in the coming year. We could therefore use your extensive project management skills to support the development of our structure:

• Partnerships processes
• Content creation project management
• Sales Engineering method
• Support Team management (support on the assessment of the type of profiles we would need to support BizDev in Asia, types of training to be implemented, define KPIs and achievable targets, etc.).

3. Support other team activities (20%)

As a global team, a lot of our activities will have a tie to the Asian market. But your knowledge of the company's solutions will make you an asset in supporting our younger team members as well. Some examples of activities you could support when relevant include:

• Partnerships development in the Asian market, as well as European partners with ties to Asia.
• Supervise younger sales engineers in delivering high impact pilot results, slides, etc.
• Bridge the gap between Sales/PreSales and Customer Success Managers
• Help Optimization Leads involved on first “Trial Value Pack” to behave smartly and efficiently (i.e. focus on the right priorities, professional written and oral communication, clear and highlighted impact, structured follow up to ensure implementation of results)
• Provide punctual support to the optimization services team when needed?

4. Asian office development (10%)

As the opening of the Asian office depends on the company having a strong client base (i.e. at least 4 active Asian customers), most of the activities for this fiscal year in this objective will be preparatory. You will therefore support the exploration towards opening of a company's office in Asia as soon as we get close to this “4 Asian customers” milestone.

• Work with Finance (or relevant stakeholders) to coordinate the actions and priorities and budget (Finance leading the corporate points, you driving the business points)
• Define your own action plan along with Finance, with relevant activities and deadlines aligned with sales team and the company global strategy
• Conduct research activities that require local presence
• Validate with the company's management the business plan delivered by Finance

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Change/Release Manager

Job Requisition Number: JR39278

Job Level: 1-2 years of relevant experience (L1)

Location: Singapore

Key Responsibilities

1. Responsible for Change Process governance and ensure all implementation adhere to the established process in terms of approval and documents to be attached.

2. Support application implementation and overseeing releases deliverables globally during different phases of development cycle and progression through various environments SIT, UAT and Production in a timely manner – includes scope monitoring and sign-off at various levels

3. Process-oriented, strong analytical and communication skills

4. A team player with the ability in coordinating activities both within the team and across other teams

5. Required to perform shift duties including weekend and public holidays where required.

Experience and Skills:

1. Basic Technical knowledge in IT infrastructure, IT Operations and OS400 systems.
2. Knowledge of Change Control and Version Control and Deployment tools – Remedy Change Module, Endeavor, Aldon LMi, Aldon LMe .
3. Familiarity with supporting ECP platform and usage of DevOps Toolset (Bitbucket, Jenkins & Jira workflows) will be an added advantage.
4. Basic CLP & RPG coding on the OS400 platform and scripting on Linux operating system will be an added advantage
5. Proficient in Microsoft Excel

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Manager, Sales, we rely on you to:

• Implements sales action plans related to respective market(s) and account portfolio
• Works closely with the Business Development team in increasing share from existing accounts
• Supports and executes group wide sales initiatives
• Participates in development of the Area Sales Plan, budget and market audits, and implements corresponding sales action plans with the Business Conversion sales team.
• Supports the development and maintenance of the client database and all other sales systems. Establishes and maintains up-to-date client profiles in all relevant systems.
• Performs all duties and responsibilities as assigned by the management

We are looking for someone who:

• Minimum Dipoma in Hotel Management and/or Sales & Marketing
• At least 3 years of relevant Managerial experience
• Good communication and people management skills
• Able to communicate priorities and drives departmental goals and results
• Strong negotiation and presentation skills
• Strong organizational skills with ability to multi-task
• Able to work well under pressure in a fast paced environment

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Events Sales Manager to join our team

Under the guidance and supervision of the Director, Event Management, this candidate handles and manages all aspects of planning and coordination for confirmed groups and events in all market segments. The candidate is responsible for working closely with the organizers to plan and orchestrate all group and event requirements prior to the event day.

This role involved cross divisional work coordination on different aspects of the hotel’s event services. It is the key responsibility of the candidate to ensure well planning with the organizers in order to clearly communicate the requirements and details to operating departments of the hotels for event execution and service delivery on the event days.

As a Events Sales Manager, we rely on you to:

• Works directly with the organizers on their event programs and requirements in order to provide professional advice to facilitate and assist on their planning.
• Conducts venue inspections with the organizers or external contractors for planning meeting or event setup.
• Provides menu recommendations or custom menu design to offer service flexibility as well as to drive upselling.
• Coordinates food tasting arrangement for the organizers on high profile or special events prior to the event days to meet customer expectations.
• Works independently with external vendors to coordinate on special event arrangement, such as venue theme decoration, entertainment arrangement, etc.
• Develops close rapport with organizers to strengthen guest loyalty for repeat business in future.
• Maintains an effective communication and cohesive working relationships with Sales & Marketing team, F&B and other operating departments of the hotel.
• Observes and follows events management service guidelines and standards according to Events Manual.

We are looking for someone who:

• has at least Professional Certificate/NiTEC, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

Responsibilities:

• Prepare, review, and update Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures, and forms.
• Review and update organizational Quality Policy and objectives for Management’s approval.
• Review and update company Occupational Health & Safety Policy and objectives for Management’s approval.
• Interpret and implement quality assurance standards and procedures.
• Review the implementation and effectiveness of standards and procedures.
• Plan and conduct internal audits for ISO 9001:2015 and ISO 45001:2018 as scheduled in the annual work plan.
• Plan and conduct Management Review Meetings for ISO 9001:2015 and ISO 45001:2018.
• Manage 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018, and BizSafe STAR.
• Coordinate with respective departments for the preparation of external audits.
• Follow up on post-audit activities.
• Manage Document Control for all QMS and OHSMS documents to ensure the latest revisions.
• Support various departments in reviewing and updating procedures, ensuring timely incorporation of changes and assisting in their assessment.
• Identify training needs and organize training interventions to meet quality standards.
• Conduct Factory Acceptance Tests (FAT), inspect workshop fabricated items, and conduct onboard completion inspections internally and externally.
• Prepare inspection reports on outcomes and update overall inspection status summary.
• Liaise with Clients and CLASS Surveyors for external inspections.
• Monitor and expedite closure of all company non-conformances.
• Create and review Risk Management Plans for projects.

Required Knowledge and Skills:

• Strong background in ISO 9001:2015 QMS and Safety standards.
• Minimum 4 years of experience in a related field.
• Technical inspection and report writing skills.
• Organizational performance management.
• Quality systems management.
• Leadership skills.
• Graduation in Business Management or related field.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Join Our Team as a Travel Agency and Tour Operator Manager!

Are you a dynamic leader with a passion for travel and customer service? Do you thrive in a fast-paced environment and have a knack for managing operations smoothly? If so, we want YOU to join our team as a Manager for our Travel Agencies and Tour Operators division, focusing mainly on inbound tourism!

About Us:

At [YOUR SG TOURS PTE LTD], we pride ourselves on creating unforgettable travel experiences for our clients. We cater to travelers worldwide, specializing in inbound tourism and showcasing our destination's best offers. As we continue to grow, we seek a skilled and motivated manager to lead our team to new heights.

Key Responsibilities:

• Operations Management: Oversee the daily operations of our travel agency and tour services, ensuring smooth and efficient processes.
• Team Leadership: Lead, mentor, and motivate a team of travel agents, tour guides, and support staff.
• Customer Service: Maintain high customer service standards, ensuring every client has an exceptional experience.
• Tour Development: Design and implement attractive tour packages that highlight the unique aspects of our destination.
• Safety Compliance: Ensure all safety regulations and company policies are strictly followed.
• Budget Management: Manage budgets, control costs, and optimize resource allocation.
• Strategic Planning: Develop and implement strategies for service improvements and business growth.

Qualifications:

• Proven experience in travel agency or tour operations management.
• Strong leadership and interpersonal skills.
• Excellent problem-solving abilities and a proactive mindset.
• Familiarity with safety regulations and compliance requirements in tourism.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Exceptional communication and organizational skills.

Why Join Us?

• Competitive Salary: Attractive compensation package with performance-based bonuses.
• Career Growth: Opportunities for professional development and career advancement.
• Work-Life Balance: Flexible working hours and a supportive work environment.
• Impact: Play a crucial role in shaping the future of our travel services.

We want to hear from you if you are ready to take on this exciting challenge and make a significant impact! Apply today to join a company that values dedication, innovation, and excellence.

Job Responsibilities:

1. Assist the Project Manager in site planning, supervision, and management.
2. Plan, schedule, conduct, and coordinate assigned projects.
3. Monitor inventory and control costs of equipment and materials.
4. Attend site meetings, inspections, and monitor project progress with subcontractors.
5. Act as the Single Point of Contact (SPOC) for the project and manage daily operations with external stakeholders such as consultants, suppliers, architects, and local/environmental authorities.
6. Ensure quality control and assurance to achieve project objectives and timelines.
7. Implement safe work procedures to mitigate risks.
8. Ensure compliance with regulations and necessary permits.
9. Perform other ad-hoc duties as assigned.

Job Requirements:

1. Bachelor's Degree in Civil Engineering or equivalent.
2. Minimum five (5) years of relevant working experience in the related field.
3. Previous experience in construction management projects, preferably with main contractors.
4. Highly organized, self-motivated, dynamic, and goal-oriented candidate.
5. Ability to plan ahead, multitask, meet deadlines, and keep projects within budget.
6. Proficiency in MS Office is required; proficiency in AutoCAD and Revit is preferred.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

• DUTIES,
• Recruiting, training and supervising staff.
• Agreeing and managing budgets.
• Creating staffing rotas.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Dedicated, ambitious, and self-motivated restaurant manager with 3 years' assistant managerial experience and excellent customer service skills. ...

Boeing Digital Aviation Solutions (DAS) is seeking a highly skilled and motivated Regional Manager -

Customer Success Management to lead and build our Regional Customer Success Team. This role will be

based in Singapore. This role will have regional accountability for the activities of the team, liaising with

Sales, Services and other internal functions to ensure Boeing’s customers are maximizing their outcomes

with our products.

Boeing’s Customer Success Team plays a crucial role in driving adoption, identifying expansion

opportunities, and ensuring renewal for our Commercial Airline customers within Digital Aviation

Services.

You will be working across, but directly aligned with Digital Aviation Solutions (DAS) product offerings,

which include:

• Flight Deck Solutions: These products and services span across an Airlines Operation Control Center (OCC) and include Crew Scheduling, Flight Planning, Crew Tracking, and Operation Control.
• Flight Operations: These products and services are primarily used by Pilots and Electronic Flight Bag (EFB) Administrators. Examples include EFB applications, EFB Tools, Navigation, and Charting solutions.
• Tech Operations: These products and services are used across an Airlines Maintenance Department. Examples include Asset Management System, Engine Fleet Planning and Costing, and Records Management

We are committed to creating an inclusive and growth-oriented environment for all our team members.

Join us and discover your future with Boeing.

Position Responsibilities:

• Managing the regional day-to-day activities with the CSM team
• Hiring & motivating a strong, cohesive team that has a ‘Customer first’ mindset
• Reporting & escalating up the leadership chain to be sure we have transparency with regard to all client successes & issues
• Build strong business relationships with all key stakeholders including users and business owners
• Assist the team in measuring customer value by correlating adoption metrics with customer KPIs
• Understand and help the team mitigate churn and drive recurring revenue growth
• Foster internal partnerships with Go to Market team (e.g. Sales Directors, Technical Sellers, Services Leads, Premium Support, and Solution Consultants) for assigned accounts.
• When necessary - Participate in QBR activities driven by the Services Leader & Sales Director
• Periodic reports and updates for key executives
• Offer customer/market feedback to Boeing's offer managers, services offer managers, and product managers

Key Skills

• Empathetic, customer-first mindset - Be a rabid advocate for Boeing’s clients
• Relationship Management: Builds strong relationships with both end user communities and economic buying centers they represent
• Communications: Demonstrates executive-level communication, consultation, and presentation skills.
• Results Oriented: Relentless in ensuring the customer fully adopts the DAS solution and achieves their desired business outcome
• Issue Management: Proactively identifies, escalates, and resolves issues in a way that builds customer trust over time
• Team Player: Works closely with other customer-facing roles to ensure customer satisfaction and positive DAS relationship

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team’s discretion and could potentially change in the future.

Basic Qualifications (Required Skills/Experience):

• A Bachelor’s degree or higher is required as a BASIC QUALIFICATION
• Previous experience in a customer success role within a SaaS environment
• Proven track record of hiring/building/growing teams
• A successful candidate will have
• Ability to align customers' business processes with product capabilities.
• Expertise in management, negotiation, and conflict resolution.
• Superior written and verbal communication skills, with the ability to tailor messages to messages to end-users and executives.

Preferred Qualifications (Desired Skills/Experience):

• Previous experience in airline operations and a solid understanding of aviation concepts (with proven background in client management)
• Experience with Customer Success philosophy/goals
• Experience with Customer Success platforms – Using technology to more effectively manage client communications, etc.
• Previous experience in an Airline OCC, Maintenance, and/or Flight Operations environments
• Experience with TSIA concepts and best practices
• Experience applying adoption and renewal methodologies to optimize the customer engagement model.
• Previous experience in international business and/or multi-cultural environments.
• Fluency in multiple languages.

Other job-related information

• Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

Management and Financial Reporting.

· Participate and involve as a team in hotel pre and post opening assignments that has an impact directly or indirectly to the core accounting system interface, recording, reconciliation, enhancement, reporting, etc.

· Assist Director of Finance on the overall management of the accounting records and financial reports of the hotel ensuring compliance with group, company owner, statutory fiscal requirements, and timelines.

· Support Director of Finance be part of the business partner to support business unit in all operation accounting related matters, both financial and commercials (where applicable), including the interpretation of monthly financial data (not limited to P&L).

Team Leadership.

· Supervise three accounts executives in the areas of Accounts Receivable (AR), Accounts Payable (AP), and Payroll.

· Review bank reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances kept by team executives.

· Responsible to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not.

· Provide guidance and support to ensure efficient and accurate financial operations.

· Review the subordinates daily routine work covering journals, accruals, prepayments, AP and AR, payroll, cashiering and fully in-charge of GL closing.

General Ledger and Reporting.

· Responsibility for the General Ledger (GL), ensuring the accuracy and completeness of financial records. Prepare and submit internal and external financial reports to the corporate office.

· Ensure timely monthly closing and submission to corporate office and internal stakeholders.

· Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel, regularly reviewed, and reconciliations of all accounts performed before final closing monthly basis.

Compliance and Control, internal and external audit.

· Ensure compliance with the management agreement with AHG Group / Shun Tak Holdings Ltd (where applicable)

· Maintain control over hotel assets, liabilities, income, and expenditure on behalf of both the group, providing management, leadership, and accountability for the financial performance of the hotel.

· Liaise and co-operate with both internal and external audit ensuring that an effective programme of in-hotel audit is in place and that corrective action is promptly taken where required.

· Emphasis to ensure all revenue are accounted for, making use of a monthly control checklist, and Best

Best Practices and Procedures.

· Develop best practice financial accounting and control procedures, updating of SOP and P&Ps.

· Maintain a focused system of internal controls, providing effective and efficient control over hotel assets, liabilities, revenue, and costs, ensuring compliance with company and group policy.

· Assist Director of Finance to establish robust credit control and credit management policies within the guidelines set out by Group Policy and following best practice principles.

· Assist in budget / forecast, capital plans keeping to the highest possible standard and privacy.

· Other ad-hoc assignments and projects as needed.

People Management (General)

· Identify development needs and create action plans for the employees in your department.

· Look for opportunities to multi skill your employees and have the necessary skills to perform their duties with maximum efficiency.

· Conduct regular performance appraisals.

· Ensure that all employees have a complete understanding of the relevant hotel P&Ps

· Initiate and facilitate transfer of skills and knowledge, and foster a culture of talent development.

· Set an example in portraying our Artyzen Culture.

Personal requirements | Teamwork & Communication (General)

· Throughout the employee journey at Artyzen Hotels and Resorts, help create a better place each day in a fun, exciting and lively manner. Always look for ways of making improvements. Leave places that you visit a little better than you found it.

· Maintain a professional appearance at all times in accordance with the standard set by the hotel group and set an example of “Walking the Talk” in terms of our Artyzen culture.

· Give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to be flexible in assisting around the hotel in response to business and guest’s needs.

· Constantly improve your professional skills and enhance your professional knowledge.

· Have an intuitive approach and warm-hearted caring for each other, your fellow employees, our guests, any third-party relationships, and our company. Take initiative rather than being passive, in caring for our company and our future.

Health & Safety (General)

· Understand and strictly adhere to the Guidelines established in the Employee Handbook and the Hotel’s policy on Fire, Hygiene, Health, and Safety.

· Identify and report any maintenance requirements and hazards in the workplace, and report significant issues to your Manager.

· Stay abreast of changes in your expertise and comply with statutory and legal requirements for fire, hygiene, health, and safety.

· Be always conscious of the security of the hotel, guests and guest’s belongings.

Report to Senior Construction Manager & Project Director.

Overall in-charge of construction of road tunnel, escape staircases, utilities & road diversions etc.,

Seek advice and resolve site engineering problems and with Construction Station Manager.

Check site installation of temporary works / falsework.

Maintain and keep inspection records, daily site reports, survey, setting out records etc.

Attend progress meetings with Construction Station Manager to discuss progress, technical, quality and construction issues as and when necessary.

Assist Construction Manager in preparing materials/manpower/equipment/sub-con/supplier requirements for station works based on the baseline programme.

Liaise with Design Manager/Design Engineer/Others for submission of required materials / Method Statements

Plan and prepare method statements and submit to Construction Manager for review.

Implement project method statements and inspection and test plans.

Receive drawings and study construction details and check for discrepancies and rebar schedules.

Ensure to update construction drawings as per the latest revision and incorporate part plans and highlight changes if any to the construction drawing.

Report / record events and instructions.

Check quality and quantity of subcontract work done.

Plan material lay down storage areas and informs Site Checker.

Able to work on night shift.

● Bilingual Speaker. Good at Chinese (native speaker) and English speaking and writing.

● Good Management Skills. Applying modern technical tools to better manage business marketing and growth, development.

● Statistics Analysis. Analyzing business revenue and offering operational suggestion for potential business growth and sales improvement.

● Employee Hiring and Management. Assisting with the Human Resources team on employee hiring and training matter as well as shift arrangement.

● Teamwork Building. Loving in encouraging employees and building a valuable team by making friends with the team and inspiring their potentials.

● Communication Skills. Good at communication with customers by showing them patience and professionalism.

Recruit performing artiste and singers when needed

Participate in all stage performances

To train & guide the stage crew to improve on their performances

In charge to schedule and selection of performing artiste for specfic event's performances

Coordinate & attend all training & rehearsal

Source for necessary accessories and props for all performances.

Singing & Dancing skill

To ensure all stage crew is presentable on stage

Able to manage team well

Authentic, inspiring, out-going, passionate and warm? Yes, that’s you! PEMENCO welcomes you onboard with us if you are the above. We are looking for an individual who poses an affinity for good guest service.

Join us as a Operations Manager in PEMENCO family. This is a vital role that marks the core giving the best experience to our guest.

We are looking for someone who can:

• Manage the daily operations of the restaurant and reports to the Operations Director for all matters in regards to the operational flow.
• In-charge of monthly team roster, total sales report, team performance KPI and overall inventory upkeep.
• Establish good-initiative service standards & procedures for our guest providing them an unforgettable dining experience with us.
• Plan and assign all pre-opening duties and closing duties to the floor team of the day.
• Support the Management of the outlet.
• Any other ad-hoc duties as assigned.

Job Requirement

• Both a team-leader who is able to empatize and plan ahead for the best of the team and a team-player that bonds the family together.
• A guest-first approach to hospitality.
• Possess problem solving, motivating and organization skills.
• Be well-versed with all the in-house products and services with the ability to maximise sales per table.
• Carry oneself with positivity during operational duty and display of good vibe influence to our guests and team members.
• Strong interpersonal and communication skills
• Passion to work in a dynamic environment.
• Able to work shifts, weekends and public holidays.

Benefits & Advantages in joining us

• Monthly sales target incentives up to $1500. Commensurate base on your contributions and efforts given.
• Career growth opportunities
• Eyecare, Dental, Medical & Insurance Coverage
• 5 days work week
• Referral bonus

Key Responsibilities & Accountabilities:

- Map existing customer relationships to identify new reciprocal buying agreements.

- Identify new customer opportunities to establish reciprocal buying agreements.

- Meet with key persons in charge of reciprocal trade at all potential clients.

- Conduct regular visits to key clients to strengthen relationships.

- Present business solutions and upsell opportunities to form strategic relationships.

- Present and agree upon reciprocal trade agreements with a maximum number of clients.

- Monitor and maintain existing relationships.

- Regularly review trading performance and processes to grow revenue levels.

- Engage necessary teams to realize both long- and short-term sales potential.

- Act as the primary point of contact and manage escalations to ensure smooth operations.

- Evaluate and assess current and potential suppliers to ensure strategic goals are met.

- Develop and establish pricing strategies for supplier engagements.

- Ensure competitive and profitable outcomes across all buying activities.

- Work with internal stakeholders to align pricing decisions with overall business objectives.

- Develop and provide accurate and timely quotes to support the sales team in securing deals.

- Maintain and improve tools and processes for efficient and effective quote management.

- Conduct in-depth analysis of pricing structures and trends to identify opportunities for cost savings and competitive advantages.

- Monitor and report on pricing performance, making data-driven recommendations for adjustments as needed.

- Analyze outcomes of supplier engagements and sales deals to understand success factors and areas for improvement.

- Provide insights to inform future strategies and drive continuous improvement.

- Collaborate with procurement and supply chain teams to optimize supplier performance and terms.

- Perform detailed market research to stay informed about industry trends, competitor strategies, and market conditions.

- Use market insights to inform and adjust supplier strategies and business plans.

- Develop and maintain comprehensive business intelligence reports that provide visibility into supplier performance, pricing trends, and market dynamics.

- Utilize advanced analytics tools to support strategic decision-making and reporting.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Key Responsibilities:

• Oversee Overall Operations: Ensure the smooth day-to-day functioning of the company, managing all aspects efficiently.
• Strategy and Growth: Design growth strategies and set goals to drive the company forward, ensuring long-term success.
• Budget Management: Manage budgets, optimize expenses, and maintain financial health.
• Policy Setting: Establish policies, evaluate operational processes, and implement improvements as needed.
• Reporting: Prepare regular reports and present findings to senior management for informed decision-making.
• People Development: Foster a culture of continuous improvement, development, and high productivity among employees.
• Project Management: Supervise construction projects to ensure timely completion, adherence to budget, and high quality standards.

Requirements:

• Experience: Currently serving as a General Manager or Deputy General Manager with extensive experience in main contracting and new build projects, particularly in HDB.
• Knowledge: Strong understanding of P&L management, cost control, and a background in Quantity Surveying (QS).
• Project Management: Demonstrated experience in successfully managing large-scale construction projects.
• Local Market Insight: In-depth knowledge of the local construction market.
• Stability: Demonstrated career stability without frequent job changes.
• Leadership: Proven leadership skills with the ability to motivate and develop high-performing teams.
• Communication: Excellent written and verbal communication skills.

What We Offer:

• Competitive Salary: A competitive salary package tailored to your experience.
• Bonus and Benefits: Attractive bonus schemes and comprehensive benefits package.
• Growth Opportunities: Opportunities for professional growth and development within a leading company.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Responsibilities:

• Meet with Project Management (PJM) Agent and potential clients to identify new business opportunities within the project management platform.
• Collaborate closely with the Business Development Team during the pitching stage.
• Attend site meetings, client briefings, and site measurements.
• Prepare work schedules and monitor project costing during the pitching stage.
• Prepare work progress reports and coordinate with all parties involved, including internal Construction and Commercial teams, during the Construction Stage.
• Ensure smooth progress and timely completion of work within target timeframes and budget constraints.
• Achieve profit margins as per set targets.
• Coordinate submission of plans to local authorities for approval and arrange building work inspections to initiate projects with the internal construction team.
• Recommend actions for nonconforming product disposition and implement corrective/improvement actions for project/product deficiencies.
• Manage day-to-day project activities, including liaison with all project stakeholders (Architects, Designers, Consultants, Main & Sub Contractors, suppliers, and M&E Contractors).

Requirements:

• Minimum 5 years of relevant experience in the Interior Design Industry or Renovation sector.
• Diploma or Degree in Engineering, Building/Construction, Architecture, or equivalent (Experience in Architecture and Interior Works is advantageous).
• Ability to work well under pressure and meet tight deadlines with a sense of urgency.
• Proficient in project management processes across all project stages.
• Service-oriented with excellent interpersonal and communication skills.
• Resourceful and adaptable to changing environments.
• Effective communicator with colleagues, clients, and subcontractors.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)