Roles & Responsibilities

As a Case Manager on the eDiscovery & Information Governance Team, you will partner with internal legal teams, technical staff, cross-functional teams, and outside counsel. As part of a team of eDiscovery attorneys, case and project managers, data scientists, and eDiscovery forensic technical operations colleagues, you will focus on discovery efforts in the various phases of identifying, preserving, extracting, processing, and producing company data. This position plays a key role and is responsible for partnering with in-house and outside counsel in all phases of litigation and regulatory matters, investigations, and all other matters requiring the preservation, identification, collection, processing, and production of documents and data. This is a highly collaborative and cross-functional role.

RESPONSIBILITIES

· Conduct various document searches and factual research.

· Partner with internal teams during the pre-claim investigation and early case assessment phases of active matters as well as through the entire life cycle of a case.

· Partner with internal and outside legal teams to manage matters throughout the lifecycle.

· Partner with internal teams to drive process improvements and efficiency.

· Act as liaison among various internal departments as well as with outside eDiscovery and managed review vendors and outside counsel.

· Use litigation eDiscovery applications to preserve, search, sort, and organize large amounts of electronic data.

· Assist with the development of multi-disciplinary structures, policies, procedures, processes and controls implemented to manage information at an enterprise level.

· Create and maintain internal case databases.

· Evidence tracking.

· Process and triage collected company data and maintain internal data repositories.

Maintain appropriate chain of custody and other documentation throughout the lifecycle of matters in accordance with accepted protocols.

We are seeking a dynamic and results-driven Bakery Branch Manager to oversee the daily operations of our bakery retail outlet. The ideal candidate will be a hands-on leader with a passion for delivering exceptional customer experiences, managing a team, and driving sales. As the Bakery Branch Manager, you will play a key role in maintaining the highest standards of product quality, customer service, and operational efficiency.

Responsibilities

Team Leadership:

• Recruit, train, and supervise bakery staff to ensure a positive and customer-focused work environment.
• Set performance expectations, provide feedback, and foster a culture of continuous improvement.

Customer Service:

• Ensure outstanding customer service by maintaining a friendly and knowledgeable staff.
• Address customer inquiries, concerns, and feedback promptly and effectively.

Inventory Management:

• Oversee inventory levels, conduct regular stock assessments, and place orders to maintain optimal product availability.
• Minimize waste and manage product expiration to maximize profitability.

Sales and Marketing:

• Develop and implement strategies to drive sales and achieve revenue targets.
• Collaborate with marketing teams to execute promotional campaigns and attract new customers.

Quality Control:

• Uphold product quality standards by regularly inspecting products and addressing any quality issues with the production team.
• Monitor freshness and presentation of bakery items on the sales floor.

Operational Efficiency:

• Implement and optimize operational processes to enhance efficiency and reduce costs.
• Ensure compliance with health and safety regulations.

Financial Management:

• Manage the store budget, monitor expenses, and maximize profitability.
• Prepare financial reports and collaborate with senior management on financial planning.

Visual Merchandising:

• Oversee the visual presentation of bakery products to maximize appeal and drive sales.
• Implement merchandising strategies to highlight seasonal items and promotions.

Qualifications:

Educational Background:

O level and above or a related field is preferred.

Experience:

• Minimum of 3 years of experience in retail management, with a focus on bakery or food-related industries.
• Proven track record of achieving sales targets and managing a successful team.
• Ability to adapt to changing priorities and work schedules, including weekends and holidays.

Flexible working location:

Eastpoint Mall, AMK Hub, White Sands Mall, Jurong Point, Lau Pa Sat, Seng Kang Kopitiam Square

If you are a passionate and results-oriented individual with a love for the bakery industry and a desire to lead a successful team, we encourage you to apply for this exciting opportunity as a Bakery Branch Manager.

What we expect from you

1- At least 3 years experience as an accountant or auditor, preferable from one of the Big 4.

2- Experience with Netsuite, and preferably experience with implementation of Netsuite or other financial system

3- Aptitude for numbers and quantitative skills

4- BS degree in Accounting, Finance or relevant subjects

5- Relevant international certification (e.g. ACCA, CFA, CIMA) is preferred

What you’ll do

1- Handle day to day financial operations as needed, including payables, receivables and reimbursements, including assisting with finance team in other countries / regions

2- Work with team on monthly, quarterly and annual closings and help with management reporting and statutory reporting preparation and representation

3- Keep up to date with new accounting practices, standards, regulatory requirements and industry best practices and update finance and accounting policies

4- Assist tax team on tax planning, tax computation and tax filings

5- Step into real business operations and liaise with other teams on contract terms, product specifics, new system UAT, etc.

6- Liaise with external auditors and internal auditors on audit matters and implementation of any changes advised

7- Other ad hoc duties as and when required

We are seeking a highly motivated and experienced Social Media Manager to lead our social media marketing efforts at Expressions. As a Social Media Manager, you will be responsible for planning, implementing, and managing our organization’s social media presence across various platforms. The role involves optimizing social media posts to increase visibility, follower engagement, and brand consistency, and staying up-to-date with the latest digital technologies and social media trends. The person should have excellent communication skills and be able to express our company’s views creatively.

Responsibilities:

• Develop a comprehensive social media strategy that aligns with our organization's overall marketing objectives.
• Create a content calendar that includes a mix of content types (text, images, videos, etc.) and ensures consistent posting frequency.
• Create high-quality, engaging, and visually appealing content for various social media platforms.
• Monitor social media platforms for comments, messages, and mentions, and respond in a timely and appropriate manner.
• Foster meaningful interactions with followers, building a sense of community and loyalty.
• Manage and maintain our organization's social media accounts, including but not limited to Facebook, Instagram, and TikTok.
• Stay up-to-date with current technologies and trends in social media, design tools, and applications.
• Analyse and report on the performance and efficiency of campaigns and events on the various platforms.
• Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams.
• Optimize content following search engine optimization (SEO).
• Sourcing of models / influencers for in-house flimming and gather testimonials.

Requirements:

• Diploma in Marketing, Communications, or a related field .
• Minimum 5 years of experience as a social media manager or similar role, and demonstrating successful management of multiple platforms.
• Excellent written and verbal communication skills.
• Strong understanding of various social media platforms, the audiences, and best practices.
• Creative thinking and the ability to generate innovative content ideas.
• Capable of editing video and familiar with video/photo software and tools to create visually appealing content.
• Knowledge of SEO, keyword research, and Google Analytics.

Position: Fleet Coordinator Manager

Location: Singapore

Responsibilities:

• Fleet Oversight:
  • Manage the daily operations of the rental fleet, ensuring optimal efficiency and performance.
  • Develop and implement preventive maintenance schedules for all vehicle.

• Team Collaboration:
  • Foster effective collaboration with the maintenance team and other relevant departments.
  • Lead and motivate the fleet management team to achieve operational goals.

• Technology Integration:
  • Utilize fleet management software to monitor and optimize the performance of the rental fleet.
  • Implement telematics and GPS systems for efficient tracking and route planning.

• Budget Management:
  • Take charge of budgeting processes related to fleet operations.
  • Implement expense tracking systems and identify cost-saving opportunities.

• Customer Service Excellence:
  • Ensure high levels of customer satisfaction by maintaining a well-maintained and reliable fleet.
  • Address customer inquiries and concerns related to the rental fleet promptly.

Working hour: Monday to Friday 8:00am to 5:45pm

Location : Yishun Industrial Park A

Salary : $4000-$7000

Responsibilities: -

• Setting goals and developing plans for business and revenue growth
• Researching, planning, and implementing new target market initiatives
• Creating development plans and forecasting sales targets and growth projections
• Identifying market opportunities through meetings, networking and other channels
• Researching prospective accounts in target markets
• Pursuing leads and moving them through the sales cycle
• Liaising with colleagues to develop sales and marketing strategies
• Setting goals for the business development team and developing strategies to meet those goals
• Preparing financial projections and sales targets
• Attending events such as exhibitions and conferences
• Preparing sales presentations and participating in sales meetings
• Producing reports for management
• Attending conferences and industry events

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Responsibilities:

• Define project scope, objectives, and deliverables. Develop detailed project plans, including schedules, budgets, and resource allocation.
• Lead cross-functional project teams, ensuring alignment with project goals and milestones.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
• Identify project risks and develop mitigation strategies to minimize project disruptions.
• Ensure that project deliverables meet quality standards and client requirements.
• Monitor project budgets and financial performance, making necessary adjustments to stay within budget.
• Track project schedules and timelines, identifying and addressing any deviations.
• Manage project scope changes, ensuring that changes are documented, approved, and integrated into the project plan.
• Proactively identify and resolve project issues to keep projects on track.
• Build and maintain strong client relationships, serving as the primary point of contact for project-related matters.
• Prepare and deliver regular project status reports to clients and senior management.
• Maintain project documentation, including project plans, status reports, and meeting minutes.

Requirement:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• Proven experience as an IT Project Manager (minimum 3-5 years) in a consulting or professional services environment.
• Strong understanding of project management methodologies, tools, and best practices.
• PMP, PRINCE2, or other relevant project management certifications are a plus.
• HCC or GCC Cloud experience is a added advantages
• Excellent leadership and team management skills.
• Effective communication and interpersonal abilities.
• Analytical mindset with strong problem-solving skills.
• Experience in managing multiple IT projects simultaneously.
• Client-focused approach with a commitment to delivering exceptional service.
• Adept at working in a fast-paced, dynamic consulting environment.
• Proficiency in project management software and tools.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities

• Manage and implement document control activities
• Audit and assure that manufacturing processes are capable of producing products that conforms to established requirements
• Manage non-conformance issues and implement actions to prevent recurrence
• Follow up on corrective actions to ensure quality issues are addressed and resolved
• Responsible for customers’ quality audits and inspections
• Prepare QA reports
• Ensure products meets customers’ requirements
• Conduct internal audits and enforce ISO Quality Management system within the organization

Requirements:

• Diploma / Degree in Quality Assurance, Mechanical, Electrical/Electronics engineering or equivalent with relevant experience
• Knowledge in ISO 9001, CP/CPK, SPC and 8D reporting will be advantageous
• Good attitude towards acquiring new knowledge
• Able to work under pressure and tight datelines
• Self-motivated and able to work independently
• Good communication and interpersonal skills

JOB DESCRIPTION

- Be in charge of the Stage Manager and stage crew.

- To ensure that all stage productions are of a high level of standard at all times.

- To hold weekly meetings with the stage crew, production team and managers to troubleshoot, motivate and seek to improve.

- To be updated of latest performances and ballads

- To be updated of latest lightings and sound equipment and stage props

- To ensure that expenses of performances and stage personnel are within budget.

- To understand and be updated of the needs of the audiences.

- To attend monthly management meeting with shareholders.

REQUIREMENTS

The incumbent must

- Possess a high standard of organizational and interpersonal communication skills

- Possess at least 3 years of relevant experience in stage productions or stage management.

- Be conversant in Mandarin.

- Be able to work under pressure and ability to deal with all levels of people.

- Willing to work extra hours.

Our client is a well-established MNC, market leader in the Logistics and Freight Fowarding industry. They are looking for a Senior Sales Manager to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Oversee/Guide a team focused on sales and customer service to meet company targets, ensure customer satisfaction, and attain performance objectives
• Conduct monthly pipeline sessions, periodic performance reviews, and annual appraisals
• Establish personalized sales targets and performance metrics (KPIs)
• Provide direction to the company’s sales support team on addressing customer claims
• Hire potential sales personnel for the company; defining their goals, delivering training, and monitoring performances
• Formulate/Implement strategies to accomplish the company’s revenue targets and KPIs
• Broaden the company’s customer base, and enhance the achieved profitability
• Identify potential customers for the company, and develop/maintain relationships with them
• Monitor/Report the team’s sales goals and achievements to the company’s key stakeholders
• Prepare the necessary management reports for the company’s key stakeholders
• Stay updated on industry trends and activities, identifying/implementing potential product improvements or new offerings for the company
• Implement improvement plans through personalized training for team member
• All other adhoc duties as assigned

Requirements:

• Minimum Degree in any relevant field of studies
• Minimum 5 years of relevant Freight Forwarding sales experience
• Possesses strong leadership and people management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client is a well-established MNC in F&B industry. They are looking for a Learning and Development Manager to assist their team for the next phrase of their business. They are located in Central.

Responsibilities:

• Develop and execute learning strategies and programs for organizational development.
• Assess training needs, implement interventions, and evaluate program success.
• Evaluate training program efficiency and instructor performance, providing improvement suggestions.
• Drive strategies, policies, and processes to enhance the learning culture.
• Manage integration of internal and external training courses, collaborating with HR to support individual and team success.

Requirements

• Minimum Diploma in HR or any relevant field
• Minimum 5 years' experience in training, career advancement, and initiatives promoting employee engagement and expertise.
• Experience in e-learning platforms and practices is a bonus
• Experience in Professional certification - ACTA is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Roles & Responsibilities

o Must have Proficiency to speak English, tamil, Hindi and Malay

o Must need to work on weekends and public holidays

o Analyse trade portfolios to support issues or queries of buyers and sellers.

o Assist in ongoing reviewing of records and information to ensure that work processes are followed.

o Carry out organizational policies to reduce issues with receipt, handling and storage of products.

o Carry out procedures for effective trade dispute resolutions.

o Carry out procedures to ensure that deployment and tracking of products meet requirements.

o Conduct checks on documents provided by logistics providers.

o Conduct checks on documents required for trade transactions.

o Conduct incident or crisis management plans to address issues with management of goods.

o Create and execute orders for trade transactions in line with organizational or regulatory requirements.

o Investigate and report errors in trade transactions for management resolutions.

o Link trade transactions processed with relevant trade documents.

o Participate in key activities in technology projects.

o Plan work improvement activities and performance improvement strategies.

o Review key objectives to determine if operations are effective.

o Support Workplace Safety and Health (WSH) activities to ensure organizational and regulatory requirements are followed.

o Support the use of technology, electronic tools and devices. Need to communicate with the higher management to prepare a strategy for operations to run efficiently.

o Need to assist in developing long term plans to achieve the goals and objectives which are already set.

o Managing the company's commercial operations and various expenses and budget.

o Keeps a check on the performance of the operations of both internal service providers and external service providers.

o Monitor the condition of the facility and keep a check on the environmental performance and give suggestions or approve funds or plans for spending.

o Monitor every performance metrics and they should receive and respond to approvals and notifications on a regular basis.

o Work with logistics providers on receipt, handling and storage of products.

o Work with sales and finance department to support payment processes for sellers.

1. Lead and motivate customer services team - Coach, counsel, and train customer services

team to improve best customer experience and top line revenues, namely:

a) Follow up with customers for bookings and to identify new business opportunities.

b) Handle critical situation which include drafting emails and letters to customers.

c) To resolve routine and non-routine issues or complaints from customers.

d) To jointly work with suppliers and vendors including key carriers to make exceptions and

improve on services to improve customers’ experience.

2. Top Line Growth and Responsibilities through retention and penetration efforts, and business

development with Network Agent Partners and House Accounts.

3. Review and improve business processes and customers’ SOP regularly to make it more

efficient and up to date.

4. Engage (which include visiting) key suppliers and vendors including carriers that they deliver

best in class services to OV Logistics. It also includes identifying and engaging new suppliers,

vendors, and carriers that can provide better rates and services. This include constant updating

of the Vendors Master List for qualified vendors.

5. Visit key Customers (House Accounts) to review service experience and discuss improvement;

at the same time, build relationship and ask for more businesses.

6. Develop new strategic network agents to nominate shipments for OV Logistics.

7. Ensure all customers and suppliers records are filed in the iFMS System and appropriate

folder (in shared server) and kept up to date.

8. Ensuring all Job File opened is duly, completely and correctly key entered into our Freight

Management System.

9. Participate in relevant business project from time to time as assigned by management.

Administration Manager
Working Days: Mon – Friday
Working Time: 8.30am – 6pm
Salary: $4,500 - $5,000
Location : Woodland, Senoko

Job Responsibilities

• Support Factory Manager in daily production activities in internal and external communications
• Negotiating renewal/new of factory related service contracts
• To monitor and management of quality of service of appointed service providers / contractors
• Purchasing, processing and ensure the purchased item is follow up and delivered in time
• Records maintenance

Job requirements

• With relevant experiences
• Possess factory production operation experiences is a plus

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)
• Manage daily BAU operation of database and middleware (DB&MW) related services.
• Provide Level 2/3 support for DB&MW service-related queries.
• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.
• Monitor and plan the capacity to meet the demands of the application workload.
• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.
• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.
• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.
• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.
• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.
• Perform incident escalation in accordance with escalation procedures.
• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.
• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.
• Lead and drive data services initiatives and manage project deliverables.
• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.
• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields
• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG).
• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc).
• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment.
• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu.
• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc.
• Familiar with high-availability technologies and solutions
• Proven track record of troubleshooting and resolving complex technical issues.
• Experience in system, database and application performance tuning.
• Experience in capacity planning, availability management and business continuity management

Skills & Competencies

• Project management skills.
• Outsourcing vendor management skills.
• Documentation skills and ability to create clear and comprehensive SOPs.
• Collaboration and communication skills, with the ability to work effectively in cross-functional teams.

The following certifications while not necessary, will be an added advantage:

• Data, Analytics, AI&ML Literacy
• Cloud Literacy and Administration
• Database Certified Professional
• Red Hat Certified System
• ITIL Foundation Level

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

Responsibilities:

• Lead the team in implementing the onboarding plan, ensuring alignment with project goals and maintaining high user satisfaction.
• Manage and influence user expectations based on predefined requirements and collected information.
• Plan and strategize user onboarding activities according to project deliverable timelines.
• Serve as the primary point of contact for business and vendors regarding user onboarding activities.
• Collaborate with other project teams to establish a unified onboarding approach based on the rollout plan.
• Ensure onboarding activities adhere to execution timelines and meet business and technical requirements.
• Monitor team adherence to delivery management standards and track progress regularly.
• Anticipate, manage, and resolve issues, acting as the primary contact for the testing, deployment, and onboarding team.

Requirement:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent with 6 to 8 years of relevant working experience in project delivery and implementation.
• Strong stakeholder engagement skills to manage multiple stakeholders, including business users, project teams, and vendors.
• Team player with strong communication and interpersonal skills.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Primary Objective

• Provide leadership and management of the branch
• To manage and lead branch operations and ensure smooth running of branch day-to-day operations
• Create and cultivate customer service excellence culture
• To ensure that Branch meets all regulatory and compliance matters.

Key Responsibilities

Financials – Cost Management, Wealth Sales & Business Development

• Manage and accountable for the Branch Wealth Sales and costs management.
• Develop, implement business plan to support sales activities to achieve the Retail Banking financial performance and targets.
• Collaborate with business partners and stakeholders to develop appropriate relationships with the local business community to raise RHBSG profile and presence.
• Maintain awareness and keep abreast of competitor activities and industry best practices.

Customer Engagement & Service Excellence

• Monitor the Branch service quality by ensuring the branch traffic, Q-time and other service indictors are met.
• Drive service initiatives and create a customer-centric culture among the team.
• Deepen customer relationship with the bank and increase share of wallet by promoting and cross-selling of RHBSG banking services and solutions.
• Deal with and resolve customer issues arising efficiently.
• Recommend and ensure appropriate actions are put in place to deliver a pleasant customer experience
• Uphold customer focus and high standards of service set by the Bank.

Talent Management and Development

• Lead, manage and be responsible for the hiring and retention of high performing services teams

• Design and maintain financial models and templates to support planning, forecasting and budgeting for geographies in AP. 
• Consolidate submissions from Geographies and Function Finance Business partners for Business reviews, forecast, budget. Collaborate with FBPs and Corporate Finance to ensure deliverables are completed in a timely manner
• Review forecast and budget submissions and perform independent challenge to improve accuracy of forecasts. Analyze trends and ability to provide point of view to Finance management if required
• Provide support to improve efficiency and effectiveness of forecasting processes and management through partnering with relevant stakeholders
• Perform adhoc analysis for management. Proactively identify and communicate business implications of analysis and ability to simplify and present complex issues to stakeholders

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Must work on weekend and public holiday

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project )

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager

• Working Days: Mon – Friday
• Working Time: 8.30am – 6pm
• Salary: $4,500 - $5,000
• Location : Woodland, Senoko

Job Responsibilities

• Support Factory Manager in daily production activities in internal and external communications
• Negotiating renewal/new of factory related service contracts
• To monitor and management of quality of service of appointed service providers / contractors
• Purchasing, processing and ensure the purchased item is follow up and delivered in time
• Records maintenance

Job requirements

• With relevant experiences
• Possess factory production operation experiences is a plus

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279