Job Description

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client and JLL’s policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Data Centre Account Director.

Major Responsibilities

• Provide direction and leadership of the site operations teams, including effective hiring, motivation, development, training and discipline of the site operation and maintenance organization.
• Monitor workload / resources against KPI and budget constraints whilst ensuring up-time.
• Initiate and manage site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.
• To perform additional tasks as required by the Data Centre Account Director and Client Critical Facilities Manager.
• Provides advice and consultation to operate the client’s facilities with regard to facilities engineering matters.
• Overall responsibility for all site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.
• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.
• Lead and Manage meetings regularly with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.
• Lead daily cadence meetings, monthly operation meeting and quarterly business review with UOB
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Assist/support the client with statutory compliance requirements/certifications for the site.
• Ensure asset information is maintained and changes updated within the CMMS.
• Ensure site operations, including incident management and escalation is performed in accordance with approved Client/JLL procedures.

Ideal Experience

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
• 6 - 8 years of relevant experience in engineering or constructions services.
• 2 - 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Resourceful, analytical and problem-solving skill
• Good communications and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff
• Possess Data Centre Certifications such as CDCP, CDFOS, CDFOM and any relevant DC certifications
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of reports.

The Manager, Business & Program Development will provide strategic leadership to enhance the organization’s overall growth. This role involves spearheading business development efforts, creating and executing impactful programs, and fostering collaborations to drive revenue and achieve organizational objectives. Additionally, the Manager will lead the business development and implementation of Workforce Development, Diversity and SMART MedTech, and Sustainability Initiatives in Southeast Asia to raise awareness and attract talents for the industry.

This is a full-time position and reports directly to the President, SEMI SEA at SEMI Southeast Asia office.

THE IDEAL CANDIDATE:

The ideal candidate can communicate internally and externally to meet the company’s overall target goal. The candidate is self-driven and collaborate closely with other senior leaders to drive the organization’s overall success.

CORE RESPONSIBILITIES:

· Increase programs relevancy and value to members – Develop new content for programs. Work closely with program committees, as they set program objectives and develop content. Assist in preparing meetings and project plans to meet program needs. Ensure quality of speakers and presentation materials. Create and develop new digital programs – increase values to members.

· Provide strategies for SEMI Southeast Asia – Play a vital role in contributing to strategizing for the expansion of the SEA region market, encompassing budget management and performing ROI analysis. Take the lead in Key Account Management to ensure sustained growth and success.

· Manage, develop and execute the business growth and Go-to-market strategies for new service.

· Conduct and execute business plans for new SEMI products - services and platforms to support SEMI’s larger span of the global electronics manufacturing supply chain in areas such as semiconductor equipment and materials, semiconductor manufacturing, automotive electronics, medical electronics, flexible and hybrid electronics, MEMS, Advanced Packaging (+ other IoT markets). Develop strategic partnerships (industrial, Public, Associations) for new segments (horizontally and vertically). Assess and prioritize SEMI’s targeted engagement in vertical and horizontal/adjacent supply chain segments.

· Strategic Planning – Contribute to the development of organizational strategies to drive sustainable growth.

WHAT SUCCESS LOOKS LIKE:

· Successful implementation of impactful programs.

· Work closely with senior management to align business and program development initiatives with overall company objectives.

· Identify new business opportunities and partnerships to expand market presence.

CRITICAL SKILLS:

· Working with regional office and partners to identify target client markets and developing outreach strategies.

· Ability to create and communicate a long-term vision while balancing short term goals

· Provide effective leadership to the business and program development teams.

· Demonstrate sound judgement in evaluating creative ideas and suggestions, and adeptly manage the processes with effectiveness and efficiency.

PREFERRED KNOWLEDGE OR PRACTICAL EXPERIENCE:

· Education - B.S./B.A. degree in Business, marketing or related field or an equivalence in working experience.

· Minimum 5 years of experience in business development or related roles.

· Knowledge of the semiconductor industry is mandatory with good contact points in E&E ecosystem.

· Strong collaboration and communication skills as demonstrated by ability to work cross-functionally with internal stakeholders.

· Ability to collaborate effectively and articulate clear organizational vision.

ABOUT SEMI

SEMI is the global industry association representing the electronics manufacturing supply chain, connecting over 3,000 member companies and 1.3 million professionals worldwide. SEMI members are responsible for the innovations in materials, design, equipment, software, devices, and services that enable smarter, faster, more powerful, and more affordable electronic products. Since 1970, SEMI has built connections that have helped its members prosper, create new markets, and address common industry challenges together.

Main Responsibilities

• Travel frequently between China and Singapore to engage with regional clients, explore new opportunities, and ensure strong client relationships
• Identify and pursue new business opportunities to achieve revenue targets
• Develop and execute strategic business plans to expand market presence and client base
• Conduct market research to identify potential clients and business needs
• Build and maintain strong client relationships; act as the main point of contact for key accounts
• Collaborate with sales and marketing teams to create and implement effective strategies
• Prepare and deliver persuasive presentations and proposals to prospective clients
• Negotiate, draft, and manage contracts and agreements, ensuring compliance with company policies and legal standards
• Oversee contract lifecycle management, including renewals, amendments, and termination, to safeguard company interests
• Monitor and analyze sales performance and market trends, providing regular reports to senior management
• Attend industry events, networking sessions, and conferences to promote the company
• Ensure customer satisfaction and manage client feedback to enhance service offerings
• Work with product development teams to align offerings with customer needs and market demands
• Track and report on KPIs, providing insights and recommendations to improve performance
• Provide general support and fulfill other responsibilities as assigned by management

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are looking for a Business Development Manager who is responsible for delivering on account revenue and gross margin targets as well as overall client satisfaction and driving innovation and continuous improvement in partnership with internal and external stakeholders in a matrix environment.

Expected key activities include building relationships with client executive stakeholders including the C-suite, owning the client strategy/account plan, building and growing account relationships, overall operational performance and client satisfaction, and growing revenue/margin with the client. The focus of this role is on the sale and delivery of outsourced customer experience solutions including contact center solutions as well as software, analytics and other services, in order to drive better customer experiences and positive outcomes for the client.

The ideal candidate will also bring both a successful track-record in contact center sales selling outcome-based solutions as well as experience providing digital customer engagement solutions or have deep knowledge and sales experience, possibly in field sales. Successful candidates will be able to build strong relationships within existing and new partners, as well as understand where the client needs intersect across all business lines.

Key Responsibilities

Business Development

• Develop and expand business relationships with existing clients through upselling and cross-selling opportunities.
• Build and maintain a strong network of prospects to ensure a consistent pipeline for conversion into sales.
• Identify and pursue new business opportunities, creating and managing a pipeline for sustainable growth.

Sales Cycle Management:

• Manage the end-to-end sales process from initial contact to contract, ensuring efficiency, effectiveness, and transparency.
• Prepare Statements of Work (SOWs) and quotations tailored to client needs and project requirements.
• Oversee the preparation of Requests for Proposals (RFPs), ensuring all client requirements are addressed comprehensively.

Client and Partner Engagement:

• Demonstrate the ability to identify and address client business problems, assess risks and profitability, and drive the development of mutually beneficial account plans.
• Effectively negotiate and collaborate with internal and external partners to achieve business objectives.

Team Management:

• Manage operations of cross-functional teams to ensure alignment with client expectations and company objectives.
• Facilitate communication and coordination among team members to achieve business goals and maintain high performance.
• Provide ongoing support, guidance, and motivation to team members to foster a collaborative and productive work environment.

Prerequisites

• 3+ years of solid record of technology manpower/outsourcing firm focusing in account management or business development.
• Experience identifying, developing, negotiating and closing large-scale deals
• Experience communicating and presenting to senior leadership
• Confidence in your ability to create high volume pipelines and accurately forecast close dates
• Excellent English communication skills – verbal and written

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

A well-established marine company located in Singapore is seeking Senior Estimating Manager on permanent position.

Benefits

• Monthly salary
• Variable Bonus (3 to 6 months last year)
• Employee Share Option
• Insurance covered for: Group H&S, Group Term Life, Group PA and Workmen Compensation Insurance
• Other leaves as per MOM regulations
• 8 am to 5:30 pm Mon to Fri
• Shuttle Bus at designated MRT stations

Responsibilities

• Responsible for leading and directing estimating resources and proposing costing strategies through the review and analysis of completed projects as well as global and regional cost data to effect such strategies towards the realization of business objectives.
• Responsible for ensuring that the Estimation & Analysis (E&A) Team personnel are in possession of correct skills, are given appropriate training, are up-to-date on the latest methods, procedures and requirements, and are sufficiently resourced to accomplish their tasks effectively
• Responsible for the effective review of tender specifications by E&A team and to ensure full understanding of project preambles and methods of measurement for purpose of generating accurate costing for tenders in line with project requirements.
• Responsible for leading the post-mortem analysis of costs based on data collected from completed projects and to conduct lessons learned on tenders which were not successful.
• To lead E&A team in vendor and customer techno-commercial clarifications and negotiations together with Procurement/Subcontracting teams and Marketing team, respectively.
• To develop, establish and implement effective business processes within the E&A team to ensure an acceptable degree of accuracy and credibility in the estimation of costs, for the company to remain competitive in pricing decisions by senior management.
• Refine and reconfigure estimating and analysis business processes that will ensure applicability at the project level.
• Ensure the setting up of a robust bid analysis system to evaluate cost estimates metrics by trades, categories, cost codes etc.
• Responsible for leading the implementation of cost estimating strategies for projects, including direct labor, materials, permanent equipment, construction equipment, project conceptual layout, outsourcing, etc.
• Responsible for ensuring the preparation and submission of accurate cost estimations, cost summaries and bid analysis by E&A team, and concise presentation in a timely fashion for submission to senior management.
• Responsible for the triangulation of cost estimates, actual past project costs, and proposed basis for costing strategy, for discussion and review with senior management.
• Responsible for the setup and preservation of database system for project cost estimates versus actual project costs by working with Marketing, Project Management, Production, Procurement, Sub-Contracting, Quantity Surveying, and Finance functions within the Company.
• Responsible for the review of project plans and specifications and ensure effective coordination between the E&A team and other departments to confirm complete scope.
• Responsible for identifying and evaluating all cost-related technical issues in projects.
• Responsible for ensuring the comprehensive review and completion of the bid forms and to ensure that they are within the given specifications.
• Responsible for ensuring the close monitoring of tender results and to ensure proper updating in the tender register.
• Responsible for conducting tender costing review with senior management and tender committee for approval.
• Responsible for the preparation and issuance of project budget for commercial handover to Project Managers and Production upon project award.
• Any other ad-hoc duties as assigned by the Reporting Officer.

More openings at www.gasoil.com.sg

Report to Head of Operations

• Assist in the renovation works of new and existing stores.
• Plan routine service schedule and manage ad-hoc servicing and repairs for all business units (F&B outlets and cinema)
• Strategize and manage servicing and maintenance budget for optimum efficiency
• Develop and manage preventive maintenance so as to maximize lifespan of assets and equipment
• Guide team of technicians to service and upkeep equipment and to meet operational needs
• Call for and review service contracts, tenders, quotations and renewals
• Assist in new outlet set-up including sourcing of equipment
• Arrange regular maintenance work with servicing or pest control vendors
• Prepare weekly reports
• Any other duties as assigned by the Management

• Identify and target new markets and business opportunities, including geographic expansion or new customer segments.
• Conduct research to identify potential clients, partners, and market trends.
• Initiate contact with potential clients and partners through cold calling, networking, and attending industry events.
• Build and maintain strong relationships with existing and potential clients.
• Create and implement strategies to drive sales and increase revenue.
• Develop and implement business development strategies to drive growth and achieve company goals.
• Negotiate contracts and agreements with clients and partners to secure deals and achieve favorable terms.
• Prepare and present business proposals, including project scopes, pricing, and terms, to potential clients.
• Oversee and manage business development projects from initiation to completion.
• Prepare regular reports on business development activities, progress, and results for management.
• Identify areas for improvement in business development processes and strategies.

Key Responsibilities:

• Lead and manage MRT architectural construction projects from inception to completion, ensuring that all project goals are met within the specified timelines and budgets.
• Coordinate with various stakeholders, including architects, engineers, contractors, and government authorities, to ensure seamless project execution.
• Oversee all aspects of construction planning, scheduling, resource allocation, and risk management.
• Ensure compliance with safety regulations, quality standards, and contractual obligations.
• Monitor project progress, prepare regular reports, and provide updates to senior management and stakeholders.
• Identify potential issues or delays and develop mitigation strategies to keep the project on track.
• Manage project budgets, track expenses, and ensure cost control measures are effectively implemented.
• Ensure the proper implementation of architectural designs and specifications in MRT construction projects.
• Foster a collaborative and positive working environment among project teams and subcontractors.
• Handle contract negotiations, procurement, and coordination of materials and resources.

Requirements:

• Minimum ten (10) years relevant experience and a Degree in Civil Engineering recognised by the PE Board or qualifications accepted by the Commissioner of Building Control for registration as Resident Engineer
• Proven experience of at least 5 years as a Construction Project Manager, with specific experience in MRT architectural works.
• In-depth knowledge of MRT infrastructure projects, architectural design processes, and construction methodologies
• Strong project management skills with the ability to multitask, prioritize, and meet deadlines.
• Excellent communication and leadership abilities.
• Proficient in project management software and tools.
• Strong problem-solving skills and the ability to work well under pressure.
• Familiarity with local regulations, safety standards, and best practices in MRT construction.

• MNC
• Industry Leader
• Experience within HoReCa (hotel, restaurant, café) channel preferred

Our client, a leading player in the food industry, is looking for Sales Manager.

RESPONSIBILITIES:

• Develop and execute a comprehensive sales strategy with a focus on driving growth of the brands within the beverage category
• Build and maintain relationships with key accounts across the horeca sector
• Identify and build a strong customer pipeline and converting potential leads into new accounts
• Collaborate with the Marketing team to share input and insight to marketing campaigns
• Maintain relationships with beverage suppliers and work closely together to develop and execute sales strategies
• Train and educate sales teams on the features, benefits, and selling techniques for the beverage
• Stay updated on industry trends, emerging beverages, competitor activities and potential opportunities

REQUIREMENTS:

• Diploma in Business or any relevant disciplines.
• Minimum 3-5 years of Sales Experience, preferably in Food/Beverage/Fast-Moving Consumer Goods (FMCG) industry.
• Demonstrated success in developing and executing sales strategies.
• Good communication, negotiation, and interpersonal skills.

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Key Responsibilities:

• Carry out audit procedures in accordance with audit plan and SSAs
• Prepare draft financial statements in accordance with Singapore Financial Reporting Standards
• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentation and management letters and reports and monitoring of engagement process against budget and timeline
• Developing and maintaining the long-term client relationships and identifying business development opportunities
• Coaching and developing team embers to achieve technical competencies and efficient performance
• Familiar with regulatory and reporting requirements
• Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm’s quality, client service, people, and financial objective
• Provide quality assurance of audit files

Technical Knowledge, Professional Qualifications and Experience:

• A recognized degree in Accountancy and professional accounting qualification such as ACCA, CPA Australia or equivalent
• Experience in handling a portfolio of clients
• At least 3 years of working experience in the related field is required
• A good understanding of pertinent business and risk management issues and familiarity with the relevant regulatory and reporting standards
• Ability to work independently, communicate effectively and possess strong interpersonal skills
• Excellent communications skills, strong analytical skills, and excellent business acumen
• Proficient in Microsoft office, and Microsoft Excel has added advantage
• Knowledge of other software like Caseware, Python and UiPath will be an advantage

Program Manager Full-time or Part-time– ANZA Soccer (Nov 2024)

About Us ANZA Soccer is a not-for-profit youth sports club providing soccer training and competition for over 500 children at various venues across Singapore. We are a welcoming, inclusive club dedicated to helping young players, ages 3-18, learn soccer skills, develop teamwork, and grow in sportsmanship in a fun and engaging environment. Our goal is to be a place where players love to learn, and coaches love to coach. Our club thrives thanks to the dedication of parent volunteers and the expertise of professional coaches, led by our passionate, full-time Head Coach. We offer a diverse range of activities, including recreational training, competition-focused sessions, and our special Matildas program designed to inspire and encourage girls to embrace soccer.

The Role As the Program Manager, you’ll be responsible for the day-to-day organization and smooth operation of ANZA Soccer activities.

• Reporting to the ANZA Soccer Committee, you’ll collaborate closely with the Head Coach and Age Group Coordinators (AGCs) to deliver an exceptional program. Although primarily operational, this role requires weekend and evening availability to oversee training and competitions.
• You will serve as the main point of contact for members, fostering strong relationships to promote and enhance and grow the program.
• You’ll need to work strategically, be self-motivated, and demonstrate exceptional organizational skills. The ability to prioritize tasks effectively and ensure all program elements are aligned will be crucial to success in this role. Key Responsibilities
• Oversee the planning, delivery, and strategic development of the soccer program.
• Develop and implement a seamless pathway for players from grassroots to competition.
• Support and train volunteers and coaches, ensuring a high-quality experience for all.
• Ensure a safe environment for participants and volunteers, championing safeguarding practices.
• Manage communications effectively, keeping members informed of events, updates, and changes.
• Optimize the use of ANZA Soccer resources, ensuring accountability and adherence to budget.
• Develop and maintain a seasonal calendar for training, games, try-outs, camps, and special events.
• Coordinate competition pathways, including team selection and event registration. Qualifications
• Degree or certification in sports or event management or organisational management
• 8+ years of experience in planning, coordination, and management.
• Strong communication and relationship-building skills.
• Exceptional attention to detail and organizational abilities.
• Proven ability to collaborate with diverse teams and stakeholders.
• Proficiency in Microsoft Office, including Excel and PowerPoint, social media.
• Familiarity with Singapore’s soccer landscape and international alignment a plus but not essential.
• Knowledge of athlete pathways and youth sports programs is desirable but not essential.
• Experience in competitive sports management is a plus but not essential.

What We Offer

● Flexibility around the structure of your working role – Fractional, Part time or full-time options are possible

● Competitive salary

● Access to professional development and training opportunities.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About the role
This role required to run projects, while helping with the tracking of the Core Banking portfolio.

• Experience does not have to be huge; few years in delivery area with project management responsibility should be enough)
• Responsibility for project portfolio tracking (where candidate was accountable for group of projects in terms of their dashboarding etc) would be a bonus
• Critical: scripting or programming skills at the level allowing to write simple programs (i.e. Python or Excel VBA) and be able to retrieve data from JIRA, enrich it and visualise
  Typical use caseExtract list of STORIES from JIRA to Excel and write Excel VBA script, which uses JIRA APIs, to add number of defects and number of test cases linked to each story
  Or: extract list of defects and write the Excel VBA script, which (using JIRA APIs) reads the number of times a defect changes status from IN PROGRESS to READY FOR UAT
  
• Very nice to have: some basic data analytical skills
  Typical use case:Extract data from JIRA and use Excel’s Power Query or – even better – Power BI to clean the data and create typical project dashboards (burn down charts, cumulative charts etc)
  Use Easy BI for analysis of project parameters
  

Apply now!

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

- In charge of sales for trade customers, especially western restaurant and western sommelier. Portfolio will be around 20 to 30 accounts to manage

- To assist the private sales team in wine events, wine tastings, Saturday sales, etc…

- To be the main point of contact with the marketing agencies used by Vintage, and to be the leader of the marketing strategy in Singapore, in relation with the Marketing Director of the group

We are looking for an experienced person with connection in the wine industry and good knowledge in wines. The candidate must also have experience in marketing related to FMCG and luxury products.

- Sales oriented person, able to talk with sommeliers and wine professionals.

- Autonomy and able to interact with private customers

- Good wine knowledge

- Already experienced in marketing

- Feel comfortable with no micro-management

- Availability to work in SME context

Responsibilities:

· Manage the performance of services and ensure that Service Levels are achieved for Security and Access Control Systems

· Assist to formulate ITSM policies and processes

· Management of IT and cyber incidents and notifications

· Engaging the customer and/or vendors to ensure the smooth delivery of services when required

· Communicate effectively on technical and business issues to both internal team members and customer

· Engage customer proactively and provide timely response or updates to customer, where required.

· Provide Service Performance Reports at agreed schedule

· Oversee and control the efficiency of the Systems Operations

· Plan and execute operations and new projects

· Lead and mentor a team of engineers in the operations and support of both the IT and OT systems.

· Ensure that all processes and procedures are followed

· Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues

· Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues

· Accountable and manage change management, patch management and configuration management for system operations

· Handle and manage major incidents and ensure that incidents are closed within SLA.

Requirements:

· At least 8 years’ experience in IT Service Management

· Preference to have experience in handling Security and Access Control Systems or related fields.

· ITIL 4 certification

· Diploma and above in IT / Software / Engineering fields

· Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services

· Good communication skills, keen to learn and a team player

· Experience with contract and vendor management

· Ability to work independently, plan and provide system solution

· Ability to manage stakeholders and vendors

Job Responsibility:

· Prepare documentation for tender submissions.

· Develop tender strategies and oversee tender estimation responsibilities.

· Coordinate with all parties to provide accurate analysis of participated projects, including collating critical information and preparing final submission documentation.

· Develop and improve departmental workflow and productivity.

· Liaise with main contractors, subcontractors, clients, and suppliers/vendors for project claims and cost issues.

· Develop standards for contracts, including the presentation of budgets, payment terms, etc.

· Review the contractual performance of all parties to ensure compliance with terms and conditions.

· Periodically report work progress to senior management.

· Attend tender briefings and/or site show rounds to gain a better understanding of client requirements and potential competitors.

· Upon award, initiate transition kick-off and ensure proper handover to project team.

· Support the project team throughout the contract term till successful contract close-out, ensuring full compliance with the contract and respective legislation and regulations.

· Discuss, draft, review, negotiate, and subsequently shortlist and award sub-contracts.

· Ensure compliance and flow down of corresponding terms to sub-contractors and/or suppliers.

· Manage contractual risks, disputes resolution, and settlement.

· Monitor contracts and facilitate extension, renewal, and/or close-out as required.

Requirement:

· Diploma or Degree in Construction Management/Building /Quantity Surveying

· Minimum 5-years of relevant working experience in the Construction industry.

Main responsibilities

• Responsible to lead a team of automation engineers
• System Owner for automation infrastructure (SIEMENS PCS 7) to operate process equipment, EMS, BMS, MES and interfaces to periphery (e.g. OSI Pi data historian, SAP ERP)
• Ensure automation infrastructure availability according to cGMP guidelines
• Build and grow the automation team on site

Requirements

• Completed academic degree (B.Sc./M Sc.) with major in process engineering, mechanical engineering, or biotechnology
• Minimum 10 years’ engineering experience with at least 5 years within the pharmaceutical industry. Prior team management experience
• High degree of process automation know-how for basic technical process operations
• Extensive automation knowledge and professional experience required
• SIEMENS PCS7 Know-how is a must (also other SIEMENS systems area required, e.g. WinCC, TIA etc.)
• Very good planning and organizational skills
• Ability to work without supervision and to demonstrate job ownership
• Pronounced team and communication skills
• Analytical and concept-based thinking and acting
• GMP-related experience is a must
• Industry network to equipment vendors etc.

Reg No.: R2090579
EA License No.: 02C3423
Manpower Singapore
Lim Pey Chyi (Apple) - [email protected]

Main responsibilities

• Responsible to lead a team of automation engineers
• System Owner for automation infrastructure (SIEMENS PCS 7) to operate process equipment, EMS, BMS, MES and interfaces to periphery (e.g. OSI Pi data historian, SAP ERP)
• Ensure automation infrastructure availability according to cGMP guidelines
• Build and grow the automation team on site

Requirements

• Completed academic degree (B.Sc./M Sc.) with major in process engineering, mechanical engineering, or biotechnology
• Minimum 10 years’ engineering experience with at least 5 years within the pharmaceutical industry. Prior team management experience
• High degree of process automation know-how for basic technical process operations
• Extensive automation knowledge and professional experience required
• SIEMENS PCS7 Know-how is a must (also other SIEMENS systems area required, e.g. WinCC, TIA etc.)
• Very good planning and organizational skills
• Ability to work without supervision and to demonstrate job ownership
• Pronounced team and communication skills
• Analytical and concept-based thinking and acting
• GMP-related experience is a must
• Industry network to equipment vendors etc.

Reg No.: R2090579
EA License No.: 02C3423
Manpower Singapore
Lim Pey Chyi (Apple) - [email protected]

The Manager of Risk & Governance will oversee internal controls, governance, and risk management to ensure regulatory compliance. Working closely with the Deputy Director of the Corporate Finance & Compliance team to implement all aspects of developing and implementing a robust risk management framework aligned with strategic goals. Collaborate with key stakeholders to identify and mitigate emerging risks and opportunities.

The ideal candidate will possess strong finance and operational acumen and experience in the non-profit sector, particularly with knowledge of the Charity Act and related regulations.

Duties and Responsibilities:

Regulatory Compliance

· Ensure full compliance with Singaporean laws, regulations, and guidelines, with a focus on charity governance, PDPA, statutory reporting, and other relevant areas.

Policies and Procedure Development & Implementation

· Develop and implement organization-wide policies and procedures, ensuring alignment with the organization’s mission, goals, and regulatory requirements.

· Collaborate with functional leaders to ensure policies are updated, consistent, and meet cross-functional needs.

· Provide regular updates and reports to senior management and the audit & risk committee on the progress and adherence to organizational standards.

Compliance Training and Awareness

· Develop and implement organization-wide policies and procedures, ensuring alignment with the organization’s mission, goals, and regulatory requirements.

· Collaborate with functional leaders to ensure policies are updated, consistent, and meet cross-functional needs.

· Provide regular updates and reports to senior management and the audit & risk committee on the progress and adherence to organizational standards.

Risk Management

· Design policies for monitoring and escalating risks, in collaboration with relevant departments.

· Identify and assess enterprise risks, implementing corrective actions and tracking mitigation efforts.

· Maintain documentation for enterprise risk management (ERM) processes.

Internal Audit

· Act as the liaison with external auditors, managing the audit schedule and coordinating with departments to ensure timely completion.

· Overseeing the development of internal audit plans with close coordination with the audit and risk committee.

· Review audit findings and track the implementation of recommendations, ensuring progress updates to senior management, audit and risk committee or board.

· Monitor the implementation of audit recommendations across departments, providing regular updates to senior management and the Audit & Risk Committee on progress and any challenges.

Governance Reporting

· Manage annual submissions of financial reports and governance documents to ensure compliance with the Charities Act.

· Prepare and maintain the Governance Evaluation Checklist in line with Charity Council requirements.

· Stay informed of new regulations, guidelines, and rules issued by the Charity Council or other regulatory bodies and advise senior management on necessary actions or adjustments to governance practices.

Enterprise, Social and Governance (ESG)

· Lead in the development and execution of ESG strategies aligned with the organization’s mission.

· Lead the collection and analysis of ESG data related to operations, volunteer engagement, and program effectiveness.

· Prepare annual sustainability reports for internal and external stakeholders.

Business Continuity

· Work with respective functions to identify key business functions, develop and maintain an up-to-date Business Continuity Plan (BCP) to ensure critical operations continue during disruption.

· Conduct regular BCP training and drills to ensure employees and volunteers understand their roles and test the effectiveness of the plan.

Others

· Support any ad-hoc projects as may be assigned from time to time.

Relevant Experience:

• Degree in Finance, Business Administration, Law, or a related field
• 7 years of working experience with 3 years in audit, risk management, compliance, or governance roles.
• Experience in the Social Service Sector preferred
• Strong knowledge of the Charity Act and relevant regulations

Behaviour Traits & Attitude:

• Excellent communication, interpersonal, and collaboration skills.
• Strong analytical and problem-solving skills to identify and assess risks.
• Strong reporting skills and the ability to make actionable recommendations.
• Strong ethical principles and commitment to upholding high standards of integrity.

JOB RESPONSIBILITIES

1. Develop business reports on new revenue streams, improved products and new businesses.
2. Build good relationships with clients/ customers.
3. Engage with business partners, suppliers and vendors for new business agreements.
4. Review targets and goals across teams.
5. Use business network and support knowledge sharing sessions to explore new business opportunities.
6. Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

1. Proven record of sales growth
2. Experience in customer service, marketing, or a sales-related field
3. Strong knowledge of business and sales growth techniques
4. Exceptional project management skills
5. Clear verbal and written communication skills
6. Enthusiasm for the company and its growth potential

Preferred qualifications

1. Experience in managing sales or marketing teams
2. Sharp negotiation and networking skills
3. Organizational skills
4. Problem-solving skills
5. Educational background in business, marketing