Social Worker Associate (Special Education)

Salary Range: $2,500 - $4,500 (depends on experience)
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Descriptions:
Admissions and Transitions

• To provide all the necessary administrative and statistical duties related to all admissions matters from application to the students are admitted to the school
• To schedule all the relevant interviews with parents
• To collate all relevant reports and send it to the relevant parties
• To collate and liaise with all relevant organisations such as SGEnable, SPED Schools, other VWOs, MOE AND MSF with regards to admissions and transitions
• To maintain admissions data in the Centre’s Student and Client Management System

Means-testing Duties for Voluntary Welfare Organisation Transport Services (VWOTS)/ School Based Financial Schemes for clients

• To administrate the ETS means-testing scheme
• To upkeep all the necessary administrative and statistical duties related to this scheme
• To maintain and upkeep all the necessary data and record- keeping for this scheme for the purpose of submission to the relevant authorities such as SGEnable, NCSS and MSF as required.
• To take on the liaison role in communicating with all parents and the Centre’s appointed bus vendor with regards to the scheme

Administration and Programme Development

• To continuously improve on the existing administration structure of the department
• To take minutes at all relevant meetings
• Handle all phone calls and emails enquiries
• Handles yearly audit enquiries
• Monitors budget spending

Social Work;

• Report to Senior Social Worker
• Co-work with social worker on cases
• Carry out Case Management
• Conduct Home Visit
• Administering Financial Assistance Scheme
• Case recording
• Any other job scope deems suitable for a Social Work Associate

Job Requirements:

• Possess a bachelor’s degree in social work / Graduate Diploma in Social Work, preferably with 2 – 4 years of relevant experience
• Experience in working with special needs children/adults would be an added advantage
• Eligible for professional registration with SASW

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

We are looking for Cyber Security - Operations Analyst on a 12 month extendable contract basis. If the individuals performance is good this role is convertible to a permanent headcount.

As a Cyber Security - Operations Analyst, you will play a crucial role in ensuring the security and integrity of our organization’s digital assets. Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation, or escalation.

This position provides an opportunity for learning and growth in the ever-evolving field of cybersecurity. If you are passionate about safeguarding digital environments and eager to build a career in cybersecurity, we invite you to join our team.

Every month this person needs to be flexible on 1 day weekend work.

Shift hours morning only - 8 am to 5 pm or 9 am to 6 pm

Key Responsibilities:

• Answer incoming calls to assist with information security inquiries or issues.
• Document all interactions accurately for record-keeping and analysis.
• Follow established processes and guidelines to handle common issues.
• Collaborate with team members to resolve more complex problems or escalate as necessary.
• Monitor your assigned queues and work cases in an efficient and effective manner.

Qualifications:

• Effective typing skills
• Password reset, remediation action and escalate it to the relevant teams, if need be
• Familiarity with Cyber Security and Information Technology
• Strong problem-solving and critical thinking skills
• Effective communication and interpersonal skills
• Diploma or Degree in Cyber Security or IT related fields
• Candidates with L1/L2 SOC Analyst will be considered

If you are interested in this position, please feel free to apply for this role.

Argyll Scott Singapore Pte Ltd

Our client, a startup in cryptocurrency derivatives trading platform in Singapore, is currently seeking for a Senior QA Engineer to join their team:

Responsibilities

• Experienced with QA lifecycle, from writing test plan, thinking through test case design, performing test execution (new feature and regression) to defect management and retrospect. Familiarity with the end-to-end software development life cycle is helpful when collaborating with other teams.
• Perform and drive Manual testing, Automation Testing and Performance Testing.
• Fully document any bugs/anomalies identified in testing with instructions how to recreate them.
• Accurately record and maintain test results, and its progress to resolution.
• Collaborate with Client Services team to help perform root cause analysis of issues found in the production environment.
• Identify and propose areas of improvement throughout the software development process.
• React quickly to changes in priorities or circumstances to meet the needs of the business.
• Continuous improvement of the testing process, testing quality and efficiency.
• Maintain good documentation and change controls.

Knowledge & Experience requirements

• Bachelor's degree or above in engineering, computer science or other related fields.
• At least 3 years of working experience in software testing development.
• A self-learner proficient in testing procedures and test case design methods who takes the initiative to do further technical research.
• Experience with automated testing frameworks (i.e., Selenium, Appium, Pytest).
• Working knowledge of API testing. Strong understanding of and experience in HTTP, WebSocket, JSON.
• Familiar with database and SQL.
• Familiarity with Performance Testing tools such as JMeter, Charles, Fiddler, Postman.
• Experience with a crypto exchange, or passionate about crypto.
• A proactive approach to problem-solving with strong analytical and research skills.
• Strong logical thinking ability, negotiation skills, and conflict management capability.
• Good at teamwork, result-oriented, and resilient.

Responsibilities:

• Responsible for working with the cross functional teams to improve the process / product quality and achieve the company and department KPIs
• Attending to customers on factory audit, quality issues and returns
• Responsible for resolving quality issues related to incoming, in-process, outgoing and customer complaints
• Providing support for New Product launch and raw material approval
• Overseeing the quality of new products from sample build to mass production by building a robust process
• Monitoring Supplier performance and liaising with suppliers to resolve quality issues and handing of Non-Conforming Material Report
• Conducting internal and external audits.
• Responsible for environmental compliance conformity of raw materials.

Requirements:

• Diploma with at least 3 years of experience in quality management / manufacturing environment/ Degree in the field of Mechanical/ Electrical & Electronics Engineering, Quality Certification or equivalent.
• Possess good knowledge of IATF16949, ISO9001, ISO13485 QMS, with auditing experience preferred.
• Experience in contract manufacturing of wire harness assembly, PCBA and Electro-mechanical assembly, handling of new products from new launch to mass production, on the Quality control & handing of customer complaint & returns.
• Experience on raw material compliance conformity (Eg.RoHS, Reach, Conflict of Mineral, Pro65) is preferred
• Good problem-solving & communication skills, resourceful and independent.
• Experienced in generating Quality procedures & knowledge of ESG Sustainability is an added advantage.

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

• Production of drawings on CAD and BIM Revit model for C&S works 
• Working towards deadlines set by Project Manager or CAD/BIM Manager 
• Responsible for the quality of production 
• Prepare and update 3D BIM models for development of CSD/SEM models for submissions 
• Supervise the production of 2D drawings from BIM models with accuracy ensuring drawings produced are according to the Office or the Client’s Drafting Standards and Procedures, and the drawing submission schedule is achieved 
• Maintain proper records of all issued & received models/drawings, Clash Reports, RFIs, BIM Register in accordance with the company’s ISO Standards and Procedures and ensure all the drawings are completed on schedule or in a timely manner. Perform regular drawing backups and housekeeping work in the directory 
• Lead the CSD coordination meetings with engineers and designers. Define all the CSD/SEM issues, prepare and distribute the issues accordingly. Follow up with the project team on CSD and BIM model updates 
• Lead the BIM modelers assigned to the project and manage the process of exchange 
• Support Project Team for Presentations with BIM-Model and related activities 
• Work under the supervision of BIM Manager and perform work task assigned 
• Report regularly to the Project Manager on the progress of assigned project works 

Responsibilities:

• To manufacture production units to meet performance objectives
• Performing proper manufacturing process ( eg: Integration , functional test, Final control ) of all production unit / customer return unit for which he/she has been trained or assigned to perform.
• Manage the WIP level and turn around time at the optimum level
• Accurate reporting of any anomalies encountered during production process. Detect and alert in case of default or results deviations (even if still within the good range)
• Registration and maintenance of product quality and configuration of data.
• Ensuring Usability of test means or equipment whenever necessary with the support of M&T dept.
• To involve in 5S and Kaizen initiatives
• To support administrative works ( Raise PR, Document Archiving Process ) and production task as per assigned by team lead/supervison

Requirements:

• Min. NITEC or Diploma in Electronics / Mechatronics Engineering
• Ability to understand and follow manufacturing/technical instructions
• Ability to read or interpret test results
• Ability to understand the concept of Lean

Other Information:

• 1 Year Contract
• Working Location: Changi
• May be required to work in shifts.

Responsibilities

• Responsible for ensuring that corrective actions are in place and implemented for all non-conformances detected during audits
• Responsible for liaising with production side on the investigation of root cause of non-conformance and procedural failures
• Responsible for reviewing and approving required specifications and revisions in documentation prior releasing for production or customer
• Responsible for conducting process audit and internal quality scheduled/unscheduled audit
• Responsible for ensuring work is carried out in accordance with documented procedures

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in CNC/ Precision/ Machining Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for leading root cause analysis & corrective action in nonconformance part investigation
• Responsible for establishing quality inspection plans, COC, procedures/ work instructionsHandle customer/supplier/ internal CARs
• Responsible for planning, coordinating & performing internal audits
• Responsible for performing gap analysis on standards revision and revise procedure/ work instructions
• Responsible for attending to customer/ supplier/ internal /certification audits & technical queries.

Requirements

• Min 3 years of working experience in Oil & Gas/ Metal Machining Industry
• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Established Local Company specialises in cleaning maintenance in critically-controlled environment has new opening for Maintenance Specialist.

1. Knowledge in cleaning methods in Cooling Tower, Chiller & Pumps

2. Experience in handling Lab chemicals with minimum 6 years

3. Assisting Project Manager in planning work flow, daily schedules & preparing Test Reports

4. Willingness to work long hours and can travel at short notice

5. Possess valid Class 3 driving licence

6. Good in MS office especially in excel & powerpoint

7. Good command of English in spoken & writing

8. Can work in a Team and Able to Lead

Interested candidate can email to apply through job portal. Only selected suitable candidates will be notified for interview.

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

• Lead the review and implementation of anti-scam measures across CPF Board
• Conceptualise, design and set up Concept of Ops for Anti-Scam functions
• Partner relevant agencies and organisations in strategising approaches to stay abreast of scams landscapes and coordinate initiatives within the organisation to align with Whole-Of-Government anti-scam efforts.
• Lead fast-paced project timelines and manage time sensitive anti-scam operations with swift decision making and prompt updates to senior management and stakeholders.
• Lead the unit in representing the Board in working with stakeholders and other Government agencies to assess solutions to tackle any evolving scams modus operandi, re-designing business functions to strengthen security of transactions across the Board.
• Build anti-scam capabilities to support the end-to-end processes in Detection, Prevention, Protection, and Termination of scams.

What we are looking for

• Extensive knowledge of the anti-scam developments
• Demonstrated leadership in reviewing and implementing anti-scam measures in a large organization
• Experience in leading anti-scam or fraud prevention initiatives.
• Experience in leading fast-paced project timelines, making swift decisions, and providing prompt updates to senior management and stakeholders.
• Experience in conceptualising, designing, and setting up the Concept of Operations for anti-scam functions.
• Good leadership skills to represent the Board and work with stakeholders and other Government agencies.
• Ability to assess solutions and redesign business functions to enhance the security of transactions.
• Ability to make swift decisions in high-pressure situations.
• Ability to convey and exchange thoughts, ideas and information effectively through various mediums and approaches.

The successful candidate will hold the corporate title of Assistant Director/Deputy Director, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

We are representing our startup tech client in the gaming industry to look for the following:

Game Operations Specialist

Responsibilities

• Design game publishing strategies on Steam tailored to the game's unique features, aiming for significant organic player acquisition.
• Foster and maintain a vibrant, active player community, ensuring valuable feedback flows to the development team.

Requirements

• Bachelor's degree or higher in any field.
• Experience in game publishing on Steam is required.
• Experience in a game's full release cycle from inception, especially in international game publishing, is preferred.
• At least 3 years' experience in Operations within game industry is required.

EA License No: 12C6254

EA Personnel Registration No: R1988167

Our client is a well-funded mobile game producer headquartered in Singapore. They have successfully launched three global mobile games with over 20 million players to date. They are looking for 3-5 game operation specialists based in Singapore to support their global user communities.

Job Responsibilities:

• Manage player communities, and organize community events regularly to enhance community engagement and retention.
• Perform multidimensional analysis of game versions, summarize version performance, and provide optimization recommendations to the team while coordinating their execution.
• Exhibit high data sensitivity to deeply explore user demands through data analysis, expanding the game's commercial potential.
• Monitor game-related data, and promptly identify and resolve issues to ensure smooth game operations.
• Conduct regular retrospectives, compile project reports, internally accumulate experience within the team, and provide data analysis and theoretical support for the formulation of subsequent game version strategies.
• Immerse yourself in the gaming experience, understand player needs through interactions with players, collect player activity suggestions, and provide timely feedback.

Requirements:

• Proficient in both Chinese and English
• Familiar with game-related suggestion channels, such as email and AIHelp

Responsibilities:

1. Fabrication and Design:Oversee and manage 3D printing operations, including Selective Laser Sintering (SLS), Stereolithography (SLA), Fused Deposition Modeling (FDM), and other emerging technologies.
   Provide expert guidance on general fabrication processes involving diverse materials such as wood, metal, fabrics, and electronics.
   Develop and implement standard operating procedures for equipment and safety protocols.
   
2. Educational Support:Conduct workshops and training sessions for students and staff on fabrication techniques and machinery use.
   Mentor and supervise students and junior technicians in their projects, ensuring high standards of work and safety.
   
3. Innovation and Research:Lead development initiatives to explore new fabrication techniques and materials.
   Collaborate with academic staff and students on projects and research, offering technical expertise and guidance.
   Stay abreast of industry trends and advancements in fabrication technology, integrating new ideas and practices into lab operations.
   
4. Equipment Maintenance and Safety:Oversee the maintenance, calibration, and troubleshooting of lab equipment.
   Conduct regular safety audits and update safety documentation as needed.
   Manage the procurement of new equipment and supplies, including budgeting and vendor relations.
   
5. Innovation and Research:Lead research and development initiatives to explore new fabrication techniques and materials.
   Collaborate with academic staff and students on projects and research, offering technical expertise and guidance.
   Stay abreast of industry trends and advancements in fabrication technology, integrating new ideas and practices into lab operations.
   
6. Participation in STEAM Outreach:Actively participate in STEAM (Science, Technology, Engineering, Arts, and Mathematics) outreach programs.
   Build partnerships with educational institutions, industry, and community organizations to promote STEAM education.
   
7. Support in Digital Transformation:Aid in implementing digital transformation initiatives within the lab.
   Utilize basic data analytics to assist in optimizing lab processes and equipment usage.
   

Requirements:

1. Educational Background:Bachelor’s degree in Engineering, Product Design, Architecture, or a related field.
   
2. Experience:At least 3 years of experience in a fabrication lab, workshop, or similar environment is preferred.
   Proven expertise in 3D printing technologies and digital transformation initiatives.
   
3. Technical Skills:Good knowledge of digital fabrication tools and software, including CAD.
   Understanding of AR/VR technologies and data analytics is a plus.
   
4. Passion for Making and Education:A passionate maker with a keen interest in teaching students how to make and innovate.
   Enthusiasm for engaging with students and fostering a creative and collaborative learning environment.
   
5. Communication and Interpersonal Skills:Good communication skills for effective teamwork and collaboration.
   Ability to assist in teaching and training sessions.
   

GENERAL DESCRIPTION

This position within the Complaint Handling (CH) department is responsible for performing complaints investigation in accordance with the CH framework, using a set of globally aligned methodologies, as well as location-specific reviews. The complaint handling team is responsible for addressing and resolving customer complaints effectively and efficiently. They ensure that all complaints are thoroughly investigated, documented, and resolved in compliance with regulatory requirements and the bank's policies and procedures. The team works closely with various departments and stakeholders to gather relevant information, analyze complaints, and provide appropriate solutions or remedies to customers. Additionally, the candidate is expected to provide coaching and training to staff being monitored to enable them to meet policy and procedure requirements.

MAIN DUTIES

• Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
• Analyse complaint data and identify trends, patterns, and areas for improvement.
• Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
• Develop and implement strategies to improve the complaint handling process and enhance customer satisfaction.
• Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
• Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
• Stay updated on industry regulations and best practices related to complaint handling and investigation.
• Foster a culture of continuous improvement, promoting a customer-centric approach within the team.
• Proactively identify potential risks and escalate issues to senior management as appropriate.
• Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.

WORK EXPERIENCE REQUIREMENTS

• Minimum of 7 years of experience in compliance, risk and controls or audit function, with experience in investigation, preferably in wealth management.
• Strong knowledge of regulatory requirements and industry best practices related to complaint handling and investigation in the banking sector.
• Excellent problem-solving and analytical skills, with the ability to gather and interpret complex data.
• Exceptional attention to detail and accuracy in documenting complaint investigations and preparing reports.
• Advanced communication skills, both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Strong leadership abilities, with the capability to motivate and inspire team members.
• Ability to handle high-pressure situations and manage multiple priorities effectively.
• Sound judgment and decision-making skills, with the ability to assess risks and make appropriate recommendations.
• Strong interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
• Familiarity with digital channels and technology-driven complaint handling solutions is a plus.

EDUCATION REQUIREMENTS

• University degree or equivalent from a reputable institution
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740