Key responsibilities:

• Be the voice of the customer for quality and any other post-sale technical issue within Micron factories;
• Handle customer factory audit requirement
• Provide technical or operational quality issue resolution support to customers
• Lead critical customer quality improvements/projects/initiatives related to factories that can improve quality and customer satisfaction
• Ensure customer requirements are reflected in processes, procedures & standards
• Drive quality-related proactive and reactive communication
• Track, update & close all customer action items (AI) on time
• Work closely with the customer to resolve their key care-about
• Lead for quality scorecard tracking and improvements
• Run, schedule and lead quality engagements
• Communicate/track and close customer quality processes requirements
• Work with different internal teams to ensure robust, closed-loop on customer requests/ requirements
• Close collaboration with internal teams on the 8D problem-solving process to prevent reoccurrences

CQE Performance & Behavior Expectations

• Demonstrates leadership, pro-activeness, assertiveness and accountability
• Demonstrating intellectual curiosity to fully understand customer experience associated with quality issues identified is a key attribute to the success
• Team leadership- influencing, relationship building, customer focus, efficiency, and self- development
• Strong interpersonal skills at different levels including executives
• The ability and able to travel when required; travel required (about 10%)

Preferred:

• Familiarity with semiconductor fabrication and packaging technologies, device physics, quality and reliability fundamentals
• Good knowledge of SSD quality related items such as SSD test, production, IQC, RDT, QPA,
• SSD production troubleshooting and failure analysis experience
• Good project management
• Customer facing experience and SSD production process experience are preferred
• A high degree of shown self-initiative and ability to think and act independently
• Excellent English verbal, written communication skills, and presentation skills
• Outstanding multi-tasking and problem-solving skills
• Work under tight timeframes, prioritize exciting activities and strive for results is a must
• Collaborate with multi-functional teams to understand needs and translate them into actionable plans, work, and resource requirements
• Optimally interact with a wide range of personalities and handle conflicts in priorities

KEY ROLES AND RESPONSIBILITIES

• Develop, implement, and maintain document control processes and procedures in compliance with ISO 9001, and other quality system requirements
• Implement processes and system to cover key areas not limited to: Storage file management, Indexing, Version control, Doc check in and out, Security/Access, Archiving Rules and Auto doc num generation
• Manage the development and revision of controlled documents, ensuring all changes are approved by the appropriate personnel in a timely manner
• Maintain the master list of controlled documents, ensuring all documents are properly labeled and stored.
• Distribute controlled documents to authorized personnel, maintaining records of distribution.
• Train new employees on document control procedures
• Investigate and resolve document control non-conformances.
• Perform audits of the document control system to ensure compliance.
• Update document control procedures as needed.
• Generate reports on the status of document control activities
• Maintain confidentiality of all company information
• Adhere to all safety policies and procedures
• Coordinate with other departments to ensure all relevant documents are under control
• Plan and conduct meetings with stakeholders and presentations related to document management.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in business, engineering, or related field
• 5+ years experience in document control or a similar role
• Working knowledge of quality management systems (ISO 9001)
• Experience with project management software, such as Microsoft Project
• Proficient in SharePoint is preferred
• Proficient in Microsoft Office, Adobe Acrobat, and Docusign
• Familiarity with records management principles

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Proficient in the use of SharePoint, Microsoft Word, Excel and PowerPoint and ability to learn other job-related programs and software.
• Detail oriented individual with proven ability to work independently and as part of a team to prioritize work, multi-task and get results.
• ·Excellent Interpersonal and communication skills

Key Highlights:

• Starting salary from $3,500 + Allowance + Performance Bonus

• New headcounts as part of business expansion plans

• Career advancement opportunities

Job Scope:

• Conduct full range of audit for listed companies and SMEs, both in Singapore and overseas, from planning to completion, monitoring the engagement progress against budget and timeline

• Develop good problem-solving skills and provide sound recommendation of management actions based on industry research, insightful analysis and investigation

• Promote positive team work - coach junior employees, share learnings, understand how own work impacts others

• Attend client meetings, contribute by supporting senior team members

• Other ad-hoc duties as assigned by Supervisor

Job Requirement:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 1-2 years’ relevant experience with large/mid-tier international accounting firms

• Proactive, committed and able to work under pressure

• Possess initiative and the ability to work independently

• Team player

For interested applicants, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

EA Licence No.: 16C8261 | EA Personnel: Tan Jessie | EA Personnel Reg. No: R1879285

ROLE: Responsible for GMP-compliant quality control tests of cell products

JOB SCOPE:

1. Performing quality control tests for clinical materials (cell therapy products) according to GMP standards.
2. Work with the Cell Manufacturing & Quality Assurance Team.
3. Ensuring GMP compliance is maintained at all times.
4. Be accountable for the highest level of execution of regulatory strategies, and standards of quality compliance.

EXPERIENCE REQUIREMENTS:

1. Experience in quality control tests of biologics or immune cell products, previous quality test experience of CAR-T/TCR-T/NK cell products is highly desired.
2. Experience in regulatory filing with FDA/HSA is desired.
3. Familiar with regular testing methods such as sterility/mycoplasma/endotoxin detection, flow cytometry analysis; Cytokine measurement assays; qPCR assays; etc.
4. Self-motivated, good interpersonal skills.
5. Project management experiences.

EDUCATIONAL REQUIREMENTS:

• Bachelor & more advanced degree in cell biology /biomedical sciences or in a similar medical technology related field.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

• Maintain and update documents and records on ISO 9001, ISO 14001 AND ISO 13485 system
• Establish and maintain proper documentation control & distribution
• Conduct internal and external audits. Ensure readiness of all sections for both 3rd party certification body and customer audits.
• Liaise with external auditors and certification bodies in conducting audits
• Generate monthly report/summary of OQA rejects, customer returns, RMA, external and internal 8D and revised specs and procedures.
• Review and update Quality Management System procedures to meet the quality system requirements.
• Ensure system compliance & preparations for Management Review
• Review audit findings and develop action plans
• Manage internal and external corrective action reports (CAR)
• Plan and conduct periodic system audits and participate in customer or supplier audits for compliance.
• Maintain and conduct regular review of calibration and preventive maintenance for instruments and equipment.
• Direct and head internal audit programs by reviewing procedures, while recommending improvements for all internal audit policies and procedures
• Perform any other duties, as assigned by superior.

As a Quality Management Systems (QMS) Engineer, you will be responsible for driving improvement in Micron Singapore Backend (MSB) QMS performance. You will be involved in leading the quality programs on Failure Mode and Effect Analysis (FMEA), Measurement System Analysis (MSA).

Responsibilities and Tasks

• Represent MSB on the assigned quality programs in collaboration work with Backend Operations network and Global Quality
• Lead and ensure quality program performance to the planned schedule, scope and result.
• Plan and schedule quality program timelines and record achievements using appropriate tools.
• Provide program performance updates periodically with communication across functional groups.
• Lead and control program changes including scope, plan, business rules, policies and procedures.
• Work with the program teams to identify project risks and evaluate solutions.
• Serve as Local Subject Matter Expert (SME) for assigned quality program.
• Excellent verbal and written communication skills and the ability to present data in large meetings
• Proven ability to coordinate efforts across a variety of groups.
• Working knowledge of Assembly, Test or Module/SSD processing
• Strong data analysis and computer skills
• Proven ability to organize and prioritize multiple tasks effectively
• Proven ability to make sound, informed decisions
• Proven ability to lead and coordinate meetings
• Working knowledge of Statistical Process Control, Process Control System, Kepner-Tregoe methodologies, Lean concepts, 8D problem solving, and other quality and statistical methods and tools will be advantageous

Job Description

• Attend and respond efficiently to calling customers regarding their carpark enquiries/feedback/ complaints.
• Obtain and evaluate all relevant information to handle car park cases either operationally or technically.
• Checking and monitoring of CCTVs for discrepancies, system issues, or occurrences.
• Document all call information according to standard operating procedures.
• Perform investigations and process refunds for customers
• Assist the team on ad-hoc duties and administrative tasks related to Control Centre.

Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level.
• Basic computer skills
• Able to work rotating shifts, Sundays / Public Holiday

Project co-ordination and planning with sub-contractors and suppliers;

· Attending site meetings occasionally and handling clients’ requirements;

· Preparing and formalizing work orders and subcontract agreements/ variation orders/ final accounts;

· Monitoring and keeping records on all variation orders in the project;

· Settlement of project final accounts with clients;

· Evaluation and certification of sub-contractors’ progress payments;

· Evaluates subcontractors’ works and recommends payments;

· Liaises with consultant’s Quantity Surveyor for contractual requirements;

· Performs other ad hoc duties as assigned.

· Responsible for measuring quantities and taking off

· Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments

· Prepare tender and contract documents, including bills of quantities with the architect and/or the client.

· Undertake cost analysis for repair and maintenance project work

· Assist in establishing a client’s requirements and undertake feasibility studies

· Perform risk, value management, and cost control

Job Requirements:

• Degree / Diploma in Constructions Building or its equivalent
• Ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

Job Description

The Head of Export Control and Sanctions APAC will be heading the "Center of Competence APAC" which is responsible for the operational execution of applicable export control and sanctions laws and regulations in the entire APAC region.

In this role the incumbent will:

• lead a team of eight Export Control and Sanctions Managers.
• implement an Internal Compliance Program (ICP) for Export Control and Sanctions in the APAC region, including the implementation of global Policies and Standards.
• be responsible to analyze and advise on all business transactions of the APAC region (all Group Sectors) concerning Export Control and Sanctions restrictions.
• advise senior and top management concerning APAC export control and sanctions issues, execute operational audits on APAC legal entities, advise on remediation measures and be responsible for the respective risk reporting for the region.

Job Requirements

• Master Degree or equivalent (preferred Economics or Law) + 5 years of relevant professional experience; alternatively 15 years+ of relevant professional experience
• Long-standing experience in export control and sanctions management
• In-depth experience in risk-management
• Experience in the analysis of business processes and the design of compliance frameworks
• Leadership experience
• Experience in forming and building up teams.
• Intercultural skills

Job Summary: We are seeking a highly skilled and motivated Network L2 Engineer to join our ICT Infrastructure team. As a Network L2 Engineer, you will be responsible for the day-to-day operation and maintenance of our network infrastructure, which includes Palo Alto and Check Point firewalls, Cisco switches, Alcatel, Aruba ClearPass Policy Manager (CPPM), and other related devices. You will play a critical role in ensuring the availability, performance, and security of our network services.

Key Responsibilities:

1. Network Maintenance and Support:Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations.
   Troubleshoot and resolve network issues, ensuring minimal downtime.
   Monitor network performance and proactively address bottlenecks or anomalies.
   
2. Firewall Management:Configure, manage, and maintain Palo Alto and Check Point firewalls to ensure network security.
   Implement and maintain firewall policies to control traffic and protect against threats.
   
3. Switch Management:Configure and manage Cisco switches, ensuring optimal performance and network segmentation.
   Troubleshoot and resolve LAN/WAN connectivity issues.
   
4. Access Control and Authentication:Administer Aruba ClearPass Policy Manager (CPPM) for user authentication and access control.
   Ensure compliance with security policies and standards.
   
5. Documentation:Maintain accurate and up-to-date network documentation, including diagrams, configurations, and asset inventory.
   
6. Collaboration:Collaborate with other teams, including system administrators and security experts, to achieve common network goals.
   
7. Security Compliance:Ensure that network configurations and policies comply with industry best practices and security standards.
   

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Cisco Certified Network Associate (CCNA) or equivalent certification is preferred.
• Proven experience in managing Palo Alto and Check Point firewalls.
• Proficiency in configuring and troubleshooting Cisco switches.
• Hands-on experience with Aruba ClearPass Policy Manager (CPPM) or similar access control systems.
• Strong knowledge of network protocols, routing, and switching.
• Excellent problem-solving and analytical skills.
• Effective communication and teamwork abilities.

Preferred Skills:

• Industry certifications such as CCNP, Palo Alto Networks Certified Network Security Administrator (PCNSA), or Check Point Certified Security Administrator (CCSA) would be a plus.
• Familiarity with network monitoring and management tools.

Applicants with pest control experience is an adventage however those without experience in pest control training will be provided. Job scope as a pest control technician is to inpsect , treat various pest in specific methods of treatment. Jobs can be indoors or outdoors. Able to communicate well with team members / customers is important.

Job Description & Requirements

Responsibilities for this role include conducting incoming, in-process, and inspections on electronic parts, PCB, PCA, electrical, mechanical, and cable assemblies to ensure product quality. Additionally, you will be responsible for accurately recording inspection findings, performing data entry of inspection reports, and carrying out other assigned duties.

Key Responsibilities

• Perform inspections on electronic parts, PCB, PCA, electrical, mechanical, and cable assemblies at various stages.
• Verify components meet quality standards and specifications.
• Maintain accurate records of inspection findings and results.
• Ensure proper functionality of inspection equipment.
• Adhere to safety protocols during inspections.
• Keep detailed inspection records for future reference.

Qualifications

• Preferably someone with industry related courses
• Is fluent in English and one other local language
• computer literacy including MS Word and Excel
• Possess good knowledge of related laws and regulations
• Hands-on with good problem-solving skills relating to operations and customer issues
• Ability to foster positive working relationships

Others

• Minimum 4 year of relevant QC inspection experience;
• 6 days work week;
• Need to perform overtime if required;
• work location at Tagore Industrial Estate area;
• Ability to lift and/or move up to 20 kgs;
• Also need to perform container stuffing work for exports of white goods;

please upload your updated resume in pdf/MS Word format to:
[email protected]

Ron Manpower Solutions Pte Ltd | EA License No. 12C5134

Lim Ron | EA Reg No.: R1105594 | [email protected]

mobile no.: 96333343

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Role: Responsible for GMP-compliant quality control tests of cell products.

(Job title and salary commensurate with experience)

Job scope:

1. Performing quality control tests for clinical materials (cell therapy products) according to GMP standards.
2. Work with the Cell Manufacturing & quality control team.
3. Ensuring GMP compliance is maintained at all times.
4. Be accountable for the highest level of execution of regulatory strategies, and standards of quality compliance.

EXPERIENCE REQUIREMENTS

1. Experience in quality control tests of immune cell products, previous quality test experience of CAR-T/TCR-T/NK cell products is highly desired.
2. Experience in FDA IND filing.
3. Familiar with immune cell manufacturing, flow cytometry analysis; Cytokine measurement assays; qPCR assays; etc.
4. Self-motivated, good interpersonal skills.
5. Project management experiences.
6. Candidate who is bilingual (spoken) English-Chinese will have an advantage.

EDUCATIONAL REQUIREMENTS 

• Bachelor & more advanced degree in cell biology /biomedical sciences or in a similar medical technology related field.

* We regret that only shortlisted candidates will be notified.

We are a leading automation and industrial solution providers based in Singapore, which has over twenty years of experience servicing global automation companies involved in robotics, motion control and related technologies.

Together with subsidiaries and dealers located in Southeast Asia, India, China, Hong Kong, and Taiwan, we provide total solution for industrial automation needs with our highly complementary products and bridge the high technology to the developing countries in across the Asia-Pacific.

Responsibilities:

- Provide technical support for industry motion controller/PLC/Invertor/servo/stepper products/robotic arm/AGV etc.

- Pre and post sales technical support to customers on product and applications level.

- Provide guidance to customer on products connections, configuration, application, and system testing.

- Able to do cable harnessing, soldering and assembly work.

- Opportunity to participate in the new products evaluation on the latest technologies.

- Able to develop and debug demo/test software IEC 61131(PLC programming) to support customer application program.

- May need to travel overseas for occasional job/training assignments.

Requirements:

- Possess minimum a Diploma/Degree in Electronics/Electrical Engineering/Computer Science

- Excellent troubleshoot, analysis and problem-solving skills.

- Prior experience in PLC/ C/ Scada programming will be advantageous.

- Proficient in using Microsoft Office Applications.

- Fresh Graduate are welcome to apply, as training will be provided.

- Please submit your resume, current salary and expected salary together, we regret that only short-listed candidates will be contacted.

Key Responsibilities:

• Collaborate with diverse business units to gather requirements and understand current workflows.
• Provide valuable feedback for system enhancement throughout the project lifecycle.
• Develop and prepare comprehensive test scenarios aligned with business requirements for assigned tasks.
• Conduct thorough User Acceptance Testing (UAT) within strict timelines to ensure scenarios are executed accurately.
• Proactively identify and report defects/issues, following up with IT or vendor teams until resolution. Promptly escalate critical issues.
• Gain a deep understanding of business processes and backend systems, including dependencies and limitations.
• Create detailed documentation for assigned tasks to ensure clear communication and knowledge transfer.
• Flexibly support additional duties as assigned, including after-hours Quality Assurance testing support.

Job Requirements:

• Min diploma in Digital Media/Multimedia/IT
• Strong communication skills, both written and verbal, are essential.
• Ability to work night shifts to support production releases is required.
• Must possess analytical and meticulous attention to detail.
• A team player who can effectively collaborate with individuals at all levels.
• Experience in working with different levels of IT production support is advantageous.
• Proficiency in MS Word, Excel, and PowerPoint is preferred.

Salary range: $2100 - $3000 (+/-), depending on qualifications and experience

Location: Serangoon

Working hours: 9am – 6pm, 5 working days

Duration of contract: 1-Year Renewable

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Ashley Soo Li Kim (EA Personnel Reg. No. R23113395, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or email Ashley at [email protected]

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process. Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Requirement :

• Singapore Citizen/PR
• Diploma in Food Science or Higher Nitec in Applied Food Science
• Fluent in English and Mandarin or Malay
• Familiar with Halal Certification Matters

Position Summary :

The primary duties are to develop and improve products through experimentation, perform tests on food ingredients and ensurethat correct methodologies are used to generate information for the required food quality and consistency standards. He/She supports the production function by providing food science expertise in designing processes to manufacture new products; meeting regulatory requirements for sales and export, as well as Halal compliance.

Duties and Responsibilities:

Innovate new food products

• Create product prototypes through experimentation and laboratory tests
• Explore new applications of existing products and processes
• Evaluate products’ characteristics and shelf life for implications on quality and scalability
• Establish product specifications and documentation
• Formulate product refinements based on sensory testing and consumer data

Conduct tests for food quality

• Guide sample collection activities, to ensure compliance with specified procedures
• Perform appropriately for abnormal occurrences affecting sampling conditions
• Guide testing activities to ensure correct test methods, conditions and processes are employed
• Conduct follow-up tests on samples that require attention
• Document, compile and summarise experimental data for review and interpretation
• Sensory evaluations

Operationalise manufacturing of new products

• Conceptualise mass production processes using current facilities and equipment
• Refine recipe formulation for mass production purposes and compliance to regulatory and other requirements
• Review methods to improve quality of new food products and ensure compliance with food regulations during mass production
• Troubleshoot new or modified production processes to resolve production, quality and regulatory compliance issues, such as Halal
• Recommend manufacturing processes and/or modify existing equipment or processes

Conceptualise marketing for product

• Verify product formulation and other information for product profiling
• Conceptualise “product stories” from food preparation processes for marketing purposes

Liase with suppliers

• Ensuring that the products are in line with company standards (eg. Halal & ISO)
• Checking with legislation if products are imported (eg. Whether permitted to import to Singapore & dosage amount if any, and Halal source)
• Checking minimum orders
• Ensure products are in accordance to legislations and standards, such as Halal source

You will handle patient enquiries relating to bills, claims and payments through various communication channels and perform cashier duties. In addition, you will be involved in the collation of statistical information as well as Quality Improvement projects.

• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

Singapore's premier business daily, The Business Times, is looking for a Quality Assurance (QA) Developer to design and implement testing processes for our web and mobile applications. As a QA Developer, you will work closely with our development team to ensure that all of our digital offerings provide a seamless and bug-free user experience.

Key Responsibilities

• Develop, implement, and maintain manual and automated testing processes for our web and mobile applications.
• Collaborate with developers and product managers to understand requirements and develop comprehensive test plans and test cases.
• Execute test cases (manual or automated) and analyse results to report any deficiencies and bugs to the development teams.
• Contribute to continuous integration and continuous delivery (CI/CD) pipelines to ensure efficient deployment of quality code.
• Participate in design and code reviews, with an eye towards optimising for testability.
• Stay abreast of the latest QA methodologies and tools, as well as updates in web and mobile platforms.
• Maintain documentation of test plans, reports, and process improvements.
• Ensure compliance with industry standards and regulatory requirements.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Proven experience as a QA tester or similar role, with a strong understanding of software QA methodologies, tools, and processes.
• Experience with automation testing tools (such as Selenium, Appium, or Jest) is highly desirable.
• Familiarity with Agile frameworks and regression testing is a must.
• Strong knowledge of both web and mobile testing, including responsive design principles and cross-browser compatibility issues.
• Excellent troubleshooting skills and attention to detail.
• Proficiency in scripting and/or programming languages relevant to automating tests.
• Effective communication skills to document findings and convey complex ideas concisely.
• Ability to manage time effectively and handle multiple projects simultaneously.

Overview

You will oversee the Quality Service Management (QSM) function of the organisation and ensure its efficient running and operations. You will be working closely with the Director of Operations to seek to achieve a high standard in service quality for the organisation through continuously uplifting service standards on the ground.

Responsibilities

• Drive service in line with organizational goals.
• Develop, monitor and review the organisational service framework.
• Build and maintain a culture that energizes and recognizes service professionals, and foster a culture of learning, improvement and innovation to deliver quality service.
• Identify organizational service gaps, and develop interventions and curate training to address the gaps.
• Plan organization-wide service quality initiatives and events to continually improve service standards.
• Develop organizational-wide service indicators for compliance.
• Work with stakeholders to improve organizational standings at national level surveys and accolades.
• Oversee the management of feedback, complaints, compliments and appeals. This includes working with heads of departments in investigations and facilitating family conferences and replies.
• Work with internal and external partners to execute special projects and advise in the area of service experience and customer journey.

Requirements

• Preferably degree, preferably in Service, Hospitality and/or Healthcare-related disciplines.
• Preferably 7 years of relevant experience in Quality Service in a healthcare setting.
• Strong knowledge and experience in customer relations management and quality service management.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Ailing

Dynamic Human Capital

Registration number R23114618 | EA Licence No: 12C6253

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Lead/Drive Capex reduction/optimization projects by working with sites and central function teams

• Setup Monthly Capex Reduction forum / Grassroot forum to track progress and seek for more savings opportunities
• Ensure all savings being documented in Ticket system
• Create and maintain Overall AT capex Saving Tableau dashboard
• Identify, advocate & share Best known Methods / practices across the network
• Help establish, define & communicate targets for sites & network teams
• Drive transition from MICAP to CALM and establish/improve the business processes towards capital reduction efforts
• Update status documentation (Weekly report, Newsletter)
• Compute Capex spend profile
• Collaborate with multifunctional site & central teams of Procurement, engineering, manufacturing, Planning, Finance, Facilities, Automation, Logistics & others, to identify & track capital reduction efforts
• Document, Track & communicate Improvement Initiatives on a regular cadence
• Report out Capital Savings performance to plan on a weekly basis, through dashboard (such as Tableau) and Playbook Updates
• Chair monthly forum with all stakeholders (including Leadership) to communicate on the program status
• Escalate, in a timely and an appropriate manner, any issues or roadblocks to supervisor and other leaders
• Provide clear direction to sites on timelines and details to capture applicable savings projects
• Provide recommendations through clear, logical & data-driven information to be used in any decision-making process
• Keep abreast with continually changing business plans and roadmaps that affect site equipment requirements

Education & Experience

• Bachelor’s Degree in Engineering, or an equivalent science degree.
• Minimum of 3 years of experience in Semiconductor Engineering, Planning or equivalent operations.
• Required Skills / Qualifications
• Maintain Knowledge of Semiconductor Back End Process Areas & keep abreast of Equipment (Tool of Record) being used
• Understand (or be willing to learn) planning systems such as MICAP, CALM, CSM, ADCS etc., and documentation systems (Tickets, SAP Fiori) relevant to capital spending & reduction
• Lead without authority and help resolve conflicts between different groups as needed. Negotiate and defuse stressful situations to achieve optimal outcomes for Micron.
• Demonstrate strong problem-solving & data validation skills to align network issues and standardize calculation methodologies across the network
• Demonstrate additional soft skills such as dealing with ambiguity, ability to work both independently & in a team environment, responsiveness & exceptional customer focus.
• Strong written and verbal communication skills.
• The willingness to work flexible hours and travel as required

Job Description

Responsibilities

As a Site QE PQA Engineer in MSB, you will be responsible for inline process control, outgoing product control and deviation management to drive focus and continual improvement of site quality performance. You will support technical risk assessment of process change as well as play a key role in the Change team in determining the site process conversion strategy.

• Work with Assembly/Test/Module/SSD Process/Equipment/Manufacturing teams to drive inline and outgoing control to meet customers’ quality requirement
• Manage quality deviation and drive for closure of corrective/preventive actions to drive for deviation reduction and continual improvement
• Perform Data Mining to identify quality improvement opportunities and lead site quality improvement projects
• Support site focus on improving performance variation that impact quality performance
• Work with Global Quality, Product Engineering & Central Teams to understand key customer quality issues and drive these issues to resolution within the site
• Develop strong relationships with Global Quality, Product Engineering & Central Teams to improve business process performance.

Requirements

• Bachelor's or Masters in Engineering

PURPOSE AND SCOPE

KEY ROLES AND RESPONSIBILITIES

• Develop, implement, and maintain document control processes and procedures in compliance with ISO 9001, and other quality system requirements
• Implement processes and system to cover key areas not limited to: Storage file management, Indexing, Version control, Doc check in and out, Security/Access, Archiving Rules and Auto doc num generation
• Manage the development and revision of controlled documents, ensuring all changes are approved by the appropriate personnel in a timely manner
• Maintain the master list of controlled documents, ensuring all documents are properly labeled and stored.
• Distribute controlled documents to authorized personnel, maintaining records of distribution.
• Train new employees on document control procedures
• Investigate and resolve document control non-conformances.
• Perform audits of the document control system to ensure compliance.
• Update document control procedures as needed.
• Generate reports on the status of document control activities
• Maintain confidentiality of all company information
• Adhere to all safety policies and procedures
• Coordinate with other departments to ensure all relevant documents are under control
• Plan and conduct meetings with stakeholders and presentations related to document management.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in business, engineering, or related field
• 5+ years experience in document control or a similar role
• Working knowledge of quality management systems (ISO 9001)
• Experience with project management software, such as Microsoft Project
• Proficient in SharePoint is preferred
• Proficient in Microsoft Office, Adobe Acrobat, and Docusign
• Familiarity with records management principles

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Proficient in the use of SharePoint, Microsoft Word, Excel and PowerPoint and ability to learn other job-related programs and software.
• Detail oriented individual with proven ability to work independently and as part of a team to prioritize work, multi-task and get results.
• ·Excellent Interpersonal and communication skills