The Opportunity

• Adecco is partnering with a leading global bank to look for a Business Control Analyst
• Contract Duration: 9 months
• Office Location: CBD

The Job

We are seeking to hire a talented individual to join the APAC GBAM AML organization. This is a Front Line unit role, responsible for interpreting AML standards and guidance issued or updated by Global Financial Crimes and Compliance organization in the bank. This role will report to APAC GBAM AML Lead & will be responsible to deliver timely analysis; impact assessment and implementation of Technology; People; Process infrastructure to ensure compliance with the regulatory changes and mitigate regulatory risk for the bank. This role will have a strong face off with Regional Business Leaders; COO’s; MLRO’s; Operational Leaders within EPO; Global Markets & Global Banking.

Responsibilities:

• Demonstrate comprehensive understanding of Enterprise and Regional AML policy and standards; Global Banking and Markets products / business and operations processes.
• Independently drive impact assessment and implementation of system; people; processes and control infrastructure for complex volume of AML regulatory changes within Asia Pacific region.
• Facilitate communication of impact and changes to APAC Regional stakeholders.
• Be a subject matter expert for Anti Money Laundering issues within APAC Region, engage and collaborate closely with Regional and Global Stakeholders within GFCC; Operations and Front Line Units to drive solutions with a 360 view.
• Act as a point of contact in the region for:
• Key AML technology and process-control projects and initiatives;
• Management of AML Self-Identified Audit Issues (SIAI) & Compliance Identified Audit Issues (CIAI);
• Management of Internal and external AML exam and
• Any other business matters related to AML that may arise during course of usual business.

The Talent

• Minimally 5 years of hands on AML policy and standards experience.
• Excellent communication skills and ability to influence; must be able to appropriately convey ideas, concerns and opinions across differing levels of organization and build relationships.
• Proactive and self-motivated , able to manage competing priorities ; make timely and fact based decisions
• Highly organized and demonstrate a bias for action and a commitment to achieving sustainable results.
• Results driven with attention to detail
• Strong teamwork skills in a global and regional setting.
• Demonstrate strong risk orientation; challenge status quo and is passionate to drive change

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Control Analyst
• We regret to inform that only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

• Remuneration Package: Up to $10,000 + AWS + Variable Bonus
• Location: West, Walking Distance from MRT Station
• Business Travel: ~35% to Asia Regions

Are you a seasoned quality assurance professional with a passion for excellence and innovation? Our client, a reputable company in the consumer care manufacturing industry, is seeking a dynamic individual for this great opportunity.

Key Responsibilities

• Drive Compliance and Quality Standards: Influence and persuade senior site and sales heads to ensure adherence to top-tier quality systems, mitigating risks associated with non-compliance and subpar quality.
• Global Coordination: Collaborate closely with Group Quality to maintain a unified global approach to quality, providing consistent and comprehensive documentation across various regions.
• Customer Satisfaction: Enhance quality performance by monitoring key indicators on customer complaints, ensuring exceptional customer service while staying competitive in the market.
• Problem-Solving Expertise: Tackle complex challenges involving diverse and critical information, requiring keen recognition and resolution skills.
• Autonomous Decision-Making: Make independent business decisions that significantly impact different manufacturing sites and the overall business.
• Training and Coaching: Provide expert training and coaching to Sales and Site teams on quality and customer-related needs.

Requirements

• Educational Background: Degree in Chemistry.
• Extensive Experience: Minimum of 10 years of experience in Quality, preferably with a background in consumer care or chemical downstream manufacturing industries and experience overseeing Asian regions.
• Product and Market Insight: In-depth understanding of the company’s products and market trends.
• Regulatory Knowledge: Thorough knowledge of QA systems, GMPs, and regulatory requirements, including familiarity with guidelines such as ICH, FDA, EMA, and MHRA.

Interested candidates, please forward your CVs in MS Word format to [email protected].

Reg No. R1983718

Triton AI Pte Ltd

License No. 21C0661

You will be part of a team that monitor field activities, evaluate Wolbachia-Aedes strain characterisation findings, screening of field surveillance samples, and data management for Project Wolbachia – Singapore. You will be involved in various activities, including PCR testing of samples, procurement, and preparation of the materials for experiments.

Requirements:

• Computer literacy with a good grasp of Microsoft Excel.
• Familiar with molecular screening techniques will be an advantage e.g. Polymerase Chain Reaction (PCR).
• Able to work independently and as a team in a dynamic and fast-paced working environment.
• Able to systematically perform routine work processes and have an eye for details.
• Willing to work after office hours and/or weekends when necessary.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-TECHPLACE-II-BLK5008-AMK-AVE-5/Assistant-Research-Officer--Quality-Assurance-Branch----Contract_JR-10000031538

Location: East

Industry: MNC within Aerospace

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement
• Perform AR reporting on overdue balances and top accounts as per request from business units
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Minimally 1 year related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Ability to work in a multi-tasking environment managing a large portfolio of accounts, under pressure while meeting deadlines is required
• Show good initiative, responsible and a positive can-do attitude
• Experience with ERP system - SAP is a plus
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

• Location: International Business Park (IBP)
• Business travel requirement: ~35% to Asia regions
• Salary: $8,000 - $10,000 commensurate with experience

Role Overview

As a key member of the Group Quality Leadership team, the Regional Quality Manager supports manufacturing and non-manufacturing sites on quality matters across the Asia Pacific region.

Job Responsibilities

• Influence and persuade senior site and sales heads to ensure compliance with required quality standards and mitigate risks from non-compliance.
• Coordinate with Group Quality for a unified global quality approach and consistent documentation.
• Stay updated on new customer quality requirements, identify gaps in current practices, and help sites close these gaps through planning and best practices.
• Communicate complex quality information in a user-friendly way.
• Monitor quality performance using indicators and data analysis to improve customer service and competitiveness.
• Identify and solve complex quality problems, provide advice in critical situations, and handle product recalls.
• Make significant business decisions independently that impact multiple sites and overall business performance.
• Provide training and coaching on quality and customer-related needs.
• Represent the company on quality committees and regional trade associations.
• Support sales with quality discussions and meet with main or potential customers in the region.

Knowledge, Skills, and Abilities

• Degree in Chemistry
• Minimum 10 years of experience in Quality.
• Preferably comes with consumer care background and proven experience overseeing the regions (Asia).
• In-depth understanding of the company’s products and market trends.
• Thorough knowledge of QA systems, GMPs, and regulatory requirements.
• Familiarity with guidelines such as ICH, FDA, EMA, MHRA.
• Ability to plan multiple activities with competing priorities.
• Commercial insight to evaluate processes for commercial benefits.
• High level of interpersonal skills.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Key Role

• Support the Team Lead in conducting compliance assurance testing on 1LOD/2LOD AML/CFT controls on a regular basis or as required.
• Adopt and adapt the Group’s testing methodologies in carrying out the reviews
• Independently design and develop review programs for effective execution
• Identify AML/CFT compliance related risks, escalate and provide suitable recommendation for findings detected
• Document and perform record-keeping for reviews conducted
• Prepare case summary reports and presentation deck for management reporting
• Support AML/CFT compliance activities and take part in assigned projects on an ad-hoc basis
• Be the main liaison for Compliance for all internal and external AML Compliance related audit engagements
• Stay abreast of regulatory developments and best practices within the region
• Prepare training materials and conduct trainings, if required

Other function(s)

• Assist the Team Lead in carrying out any assigned duty relating to compliance;

Carry out any other projects or work as and when directed by the Head Group Compliance, Singapore from time to time.   

Eduquest is a registered training company that is committed to upskill and reskill everyone associated with it! Come join us if you are passionate about Education Sector.

Job Description

● Daily / Monthly AE deployment for classes and make necessary changes

● To arrange induction related to Administration tasks for new AE
● Coordinate with relevant departments after CD requested for TTT for any new courses

● To maintain updated sheet on AE class observations & MOE Reg monitoring

● Responsible for verifying, sorting, filing and storing all physical and electronic documents which include the registration forms, student contracts, confirmation letters/emails, attendance registers, assessment records and any other documents required by SSG /Committee for Private Education (CPE), Workplace Safety and Health Council (WSHC) or any other bodies.

● Follow-up with Learning Support Executives (LSEs) on the absent reasons for the trainees and reportthe reasons in the Class Run Status, and record the reasons in the tracking spreadsheet.

● Uploads data in TP Gateway (TPG) as per the internal cut-off timelines (course runs, sessions, attendance QR code, attendance upload, payment confirmation, assessment records)

● Monitors the TAEmS and TPG interfaces and attends to any errors promptly.

● Prepare course materials for classes (AR/Answer Sheet/MCQ/Recipe/props and lay-out rooms set-up for assessment)● TRAQOM daily update into result upload sheet and respective trainers file● Prepares operational reports (daily, weekly, monthly) in the agreed communication channels

● Assists in trainees morning check-in (trainee personal info update, E-Registration Form signing, Props, etc)
● Covers duties at other campuses as and when required.
● Other task assigned by the Reporting Officer from time to time

Requirements

- Candidate must possess at least Pre-U/A level/College in any field

- Proficiency in Microsoft Office in particular MS Word and MS Excel will be essential / Google Mail /

Training Management System

- At least a 5 year(s) of working experience in the related field is required for this position

- Preferably Executives specializing in Clerical/Administrative Support or equivalent.

- Good team player and able to interact well with others

- Good communications (spoken & written) and interpersonal skills and able to interact effectively

- Reliable and take ownership in work

- Proactive and detail driven with a flexible, can-do attitude

- Able to prioritize, multi-task and complete job duties in a timely manner

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24060

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24079

What will you do?

We are seeking a Software Quality Engineer to be part of our central Quality Assurance team in the Group Planning & Operation, which is responsible to support the work of our colleagues at the various agencies thru establishing QA processes, best practices, implement tools and automated testing to ensure the consistent delivery of quality IT systems across agencies.

Your deep domain expertise in QA and testing will be most valuable to the team in building a strong foundation of QA for the delivery of quality ICT systems for agencies.

• Responsible for defining QA and Testing process/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools and test automation strategy across agencies as well as curate relevant and suitable Testing Courses.
• Coach IT Business Analysts and end users from the government agencies on QA and testing process/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies
• Champion and drive product quality and QE practices in an agile/waterfall project delivery
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 5 years of experience in creating and implementing test strategy for systems in agile development environment.
• In-depth knowledge of a variety of test types, test levels, testing techniques and methodologies and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communications skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to details and problem solving.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are seeking a highly skilled and motivated Regional Export Control Lead for the Asia Pacific region. This role involves the implementation and supervision of a robust network of regional and national export control officers, the deployment of global strategic policies in export control and sanctions law, and the issuance of directives in line with global standards. The ideal candidate will also be responsible for effective risk management and the definition of mandatory controls and checks.

• Develop and oversee a comprehensive network of regional and national export control officers across the Asia Pacific region.
• Ensure consistent communication and collaboration among all export control officers to maintain high standards of compliance.
• Implement global strategic policies related to export control and sanctions law at the regional level.
• Adapt and apply global policies to align with regional and national regulations and standards.
• Issue national and regional directives that comply with global standards.
• Ensure all directives are clear, comprehensive, and enforceable within the respective jurisdictions.
• Establish and implement effective risk management strategies.
• Define and enforce mandatory controls and checks to ensure compliance with export control and sanctions laws.

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested candidates please send your updated resume to:

[email protected]
Subject: Clinical Quality Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

• Monthly Salary: Up to $3,700
• Contract Duration: 9 Months
• Shift: 12 Hours Day Shift
• Location: Jurong Island

Responsibilities:

• Conduct and analyze tests on finished products to support batch approval and rejection processes.
• Accurately record test analysis results following QA good documentation practices.
• Perform test analyses on non-routine samples, including retests, customer complaints, or rejections.
• Prepare chemical reagents used in the lab and maintain proper housekeeping (washing glassware, cleaning work areas, and equipment).
• Monitor and record inventory levels of chemicals and glassware, informing the QC Manager for replenishments as needed.
• Coordinate and send samples to external labs for additional testing (e.g., microbial analysis and heavy metals).

Requirements:

• Diploma/Degree in Chemistry with chemistry lab testing internship experience (Entry Level).
• Willingness to work a 12-hour day shift.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities

• Check for completeness of job files received from Operations.
• Check the customer’s billing requirement based on the specific job file, customers’ contract or customers’ standing instructions.
• Check and clarify the pricing, customer information and job information to ensure billing accuracy.
• Enter the billing information in the SAP System and generate the invoice for Operations checking and endorsement.
• Follow-up on unbilled jobs and ensure it is completed within a given timeframe.
• Prepare and submit testing reports and dispatch invoices when required.
• Support Billing Manager in KPI monitoring and other weekly/ monthly reporting.

Job Requirements

• Minimum Diploma in either Accounting, Business Administration, Finance or relevant field.
• Minimum 3 years in either Accounts Receivable, Billings or Customer Service would be an advantage.
• Meticulous and have an eye for details.
• Must know SAP System

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

1. Performs dimensional, functional, or other tests using specified measuring and test equipment.
2. Files and maintains inspection records
3. Reviews incoming quality inspection metrology including first article inspection and prepares a plan to minimize inspections.
4. Verifies and ensures closure of all suppliers’ issues including corrective and preventive actions

Elsa Fontanne

Outsourcing Team

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description:

• Analyse and review product requirements, follow up on implementation processes, and proactively expose risks and avoid issues.
• Deeply understand product requirements and technical implementation principles, independently design and write test plans, test case documents, and continuously improve and maintain documentation.
• Perform functional testing, numerical testing, performance testing, automation testing, etc., to ensure product quality.
• Automation Framework Development: Design, develop, and maintain scalable automation testing frameworks tailored for mobile game testing, ensuring maximum test coverage and efficiency.
• Timely report game bugs, follow up on fixes, deeply understand bug causes, summarise experiences, and continuously improve project output quality.
• Actively identify and drive the resolution of progress, process, and quality risk issues in projects.
• Proficiently use Linux engine tools, plan data configuration checks, art resource checks, etc., in testing work.
• Documentation: Document test results, automation frameworks, and testing processes to maintain comprehensive records and facilitate knowledge sharing within the team.
• Training and Mentoring: Provide guidance, mentorship, and training to junior QA team members on automation testing best practices, tools, and techniques.

Job Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• At least 2 years of game testing experience. Experience in the complete development and launch of large-scale game projects is preferred.
• Familiarity with client-side, server-side, automation frameworks, engines, security, etc., in one or more specialised testing areas is preferred.
• Strong programming skills in languages such as Python, Go, Java, PHP, with a focus on automation scripting and test automation development.
• Experience with continuous integration/delivery tools (e.g., Jenkins, Travis CI) and version control systems (e.g., Git).
• Proficient in spoken and writing English & Chinese (due to inherent nature of our business/ subsidiary in China and able to communicate with suppliers from time to time)

• Manage accounts receivable functions and collections.
• Update weekly company cash flow status.
• Verify and reconcile credit card transactions.
• Prepare and reconcile financial statements.
• Calculate and manage commission settlements.

Requirements:

• Minimum Dip/Deg in Accountancy with at least 3 years of AR working experience.
• Keen interest in banking industry.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

About the job

Reporting to the Logistics manager, you play a significant role in IKEA Tampines supply quality, health and safety standards in the goods flow process and customer delivery processes. You will contribute to positioning the IKEA Tampines In-store logistics department as a responsible partner in lowering environmental impact by taking relevant actions that contribute to achieving long-term profitability in a sustainable and environmental way.

Your assignment

• Be the ambassador for the highest possible quality perception for visitors, customers by correct execution of the goods flow processes, keeping customer-perceived availability in focus.
• Secure implementation of the Supply Quality “Detect-Correct-Report” way of working in all parts of logistics operation with a zero-tolerance approach towards non-compliant goods meeting the customer.
• Work together with internal stakeholders, supply chain partners and external service providers, with regards to quality, safety, and health related topics.
• Be the ambassador for the highest possible quality perception for visitors, customers by correct execution of the goods flow processes, keeping customer-perceived availability in focus
• Ensure warehouse racking, handling equipment and unit load inspections are conducted according to local legislations and IKEA requirements. Assess the goods flow processes in the area of health, safety and quality and share findings with the Logistics Manager.
• Collecting, reviewing and analysing data to ensure highest quality of incoming goods.
• Secure a competent goods flow team that can execute its assigned responsibilities related to health, safety and quality with confidence, through mandatory trainings and on boarding for new co-workers.
• Identify, and develop talents and successors in the goods flow team in the area of quality, safety and compliance.

Your profile

• At least 3-5 years of experience in a logistics and supply chain management
• Good knowledge in Safety, Quality and Sustainability.
• A passion for logistics and working in a fast-paced and constantly changing retail environment.
• Proven ability to deliver results while communicating effectively and developing people.
• Ability to work according to the needs of the business across rotating day and night shifts, weekends, and public holidays.

Supplier Scouting (20%)
- Support potential supplier scanning.
- Support project documentation and presentation.
- Liaise with various departments/divisions on information gathering.
- Research of free trade agreements within ASEAN.

System Data & Contracts Maintenance (30%)
- Support in ensuring data quality on various purchasing tools.
- Prepare contract documents with suppliers and route for signatures.

Purchasing Support (20%)
- Provide support to other business functions with regards to enquiries about pricing, master data maintenance.
- Ensure documents / approvals are in place for Mitigation checks.
- Preparation and sending of mass communications to suppliers.

Purchasing Quality (30%)
- Support team members in the ISIR by checking documents for accuracy and requesting technical information (test reports, drawings) from suppliers.
- Create and implement Engineering Change Notifications for the ASEAN region to approve changes of products, manufacturing processes, materials or packaging.
- Support in releasing new products and maintaining related internal processes and systems.
- Assist investigations of customer complaints.
- Update system for certificates, audit reports, etc.
- Assist problem solving with suppliers.

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested candidates please send your updated resume to:

[email protected]
Subject: Clinical Quality Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Job Scope:

• Support quality culture and promote GMP compliance behaviours.
• Ensure site compliance according to quality standards and ICH guidelines.
• Perform adminstration for record management.
• Work with cross-functional teams to improve site document management systems.En
• Ensure adherence to quality procedures, regulatory requirements and cGMPs.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 90488826

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Assesses, plans, implements and evaluates infection control practices of nursing staff, doctors and all healthcare workers.
• Conducts teaching for nursing, paramedical and medical staffs and students in infection control practices and guidelines
• Coordinates and collaborates with other healthcare team members and service providers on infection control practices and guidelines
• Conducts and evaluates audits on infection control practices
• Reviews and develops infection control policies and procedures in consultation with nurse managers, doctors and Infection Control Committee
• Compiles information on epidemiological organism and nosocomial infection data and initiates actions where necessary
• Reviews, records and completes data for reporting to the National Infection Prevention Committee, Ministry of Health
• Carries out investigations, conducts follow-ups during major outbreaks in the unit and / or hospital
• Plans, implements and evaluates in service talks and training courses / activities based on infection control
• Ensures patient care delivery follows established standards of care and infection control policies
• Applies understanding of prevention of medico-legal issues in relation to patient care
• Prepares reports on infections and other related statistics required , Medical Affairs (Quality Assurance) and / or MOH, and other departments upon requests

Requirements:

• min. Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician
• Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board, and certification / prior working experience for a year in infection control.
• Technically skilled, competent and able to work independently
• Good interpersonal and communication skills
• Computer literacy skills –MS Word, MS Excel and PowerPoint

Interested candidates please send in your resume to:

[email protected]

Subject: Infection Control Nurse

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Job Description:

• Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.
• Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.
• Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.
• Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.
• Demonstrable experience of the ability to make difficult decisions autonomously.
• Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.
• Establish new and revise existing quality procedures and tools in support of audit and compliance activities.
• Identify quality process and system improvements and implement timely actions.
• Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.
• Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.
• Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.
• Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.
• Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.
• Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.
• Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.
• Coordinate projects to successfully meet timelines.

Job Requirement:

• Registered nurse or enrolled nurse background with a passion for patient care.
• Possesses the art of service excellence.
• Experience in management of feedback and service recovery.
• Well-versed in the operations of a service industry.
• Ability to conduct on-the-job training (Service and Clinical).
• Ability to initiate and implement Standard Operating Procedures.
• Ability to display mentorship skills.

The Opportunity

• Adecco is partnering with a leading bank to look for Business Control Analyst
• Contract Duration : 7 months from 1st Aug to 28th Feb
• Office Location:Habourfront

Job Background

• The APAC Global Banking & Markets Anti-Money Laundering Operations (APAC GB & GM AML Ops) organization is a central control function which governs, facilitates, and oversees the APAC end-to-end AML program across all GB and GM businesses and jurisdictions through implementation of processes and controls to effectively manage AML and economic sanctions risks. This candidate will engage in coordination and oversight of Regulatory Data and Reporting engagement specific to the APAC region (12 jurisdictions).
• The role would own the responsibility to pull together Data and Regulatory Reporting regional dashboards, project management, roadmaps deliverables, and other governance related routines including support to regional decks for the global or regional leadership and routines with all key stakeholders.
• The candidate should have a strong regulatory reporting and data analysis skills and experience running operational risk processes.
• Successful candidate will coordinate, and collaborate closely with all levels of the organization. Strong communication and experience in banking processes, risk management and organizational structure will be helpful in effectively navigating the organization to achieve outcomes.

The Job

• Support creation & maintain key risk metrics and collaborate with other streams within the team (e.g. Audit & Exam management, Risk & Process) to better manage the risk
• Perform, coordinate and drive data preparation and reviews with stakeholders / requestors at all levels. This includes control reports, regulatory / audit reports, and any other ad hoc requests that may come to the team
• Conduct data based investigations in accordance with global standards, local policies and procedures whenever required in audit/regulatory exams
• Build regular or adhoc synthetic and impactful presentations with relevant graphs and comments intended for Management
• Highlight and escalate issues identified through data reporting and analysis, track deadlines and follow-up on remedial actions with proper action owner, ETA and regular follow-up along the way
• Create and maintain operational procedures and inventory for documentation and audit purpose
• Identify new process improvement opportunities and implement solutions
• Comply with bank's policies and procedures in relation to regulatory reporting
• Any other data analysis related tasks assigned by the manager

The Talent

• University degree in related fields e.g., compliance, data analysis, operational risk, business administration or equivalent.
• 5-8 years relevant work experience in Business Analysis, Project Management and Regulatory Reporting
• Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amount of information with attention to detail and accuracy in context with broader business landscape
• Critical thinking skills to assess data, artifacts and new or unfamiliar business concepts to draw conclusions that are not readily apparent
• A team player, high on collaboration and partnership with peers, partners, and stakeholders
• Effective navigation skill to source required information by engaging with relevant stakeholders
• Ability to read and understand complex matters, anticipate risks, and summarize key information
• Demonstrated ability to quickly build deep and broad business/technical acumen
• Strong communication- both verbal and written. Ability to translate concepts to executable action & tailor messaging to senior management
• Ability to manage various project timelines with multiple competing priorities with tight deadlines while working in a flexible environment
• Familiar and proficient with excel, macro, Tableau, SQL and SharePoint tool
• Experience with AML KYC would be a strong advantage
• Working knowledge of Risk Management and Business Controls

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Control Analyst
• We regret to inform that only shortlisted candidates will be contacted

We are looking for a highly motivated and dynamic individual to join our team to safeguard the environmental and public health of Singapore. You will be part of the Vector Control and Operations Division responsible for planning and implementing vector-borne disease surveillance, prevention, and control programmes. An evidence-based, integrated vector management approach underpins the work that the Division does and requires close partnership and concerted efforts by multiple internal and external partners and stakeholders.

Your role is in the Suppression Operations, Contract Management and Audits branch and you will lead a team.

You will be responsible for the following:

• Conceptualise strategies and formulate/review operational policies and plans on vector control, including the use of Wolbachia suppression technology
• Manage contracts and ensure the contractors’ performance through close monitoring, engagement, and audits.
• Guide and oversee the implementation of enhancements and improvements to operations systems.
• Regularly review work processes in view of enhancing them to improve efficiency and productivity.
• Perform analysis of vector data to uncover insights and identify causes and contributors to undesirable situations.
• Oversee the smooth running of contracts including processing of certification of works done and payment.
• Carry out any other duties related to Vector Control.

Requirements:

• Experience in operations planning and/or enforcement, in a vector control related field, will be an advantage
• Enjoy thinking strategically, planning and applying analytical reasoning in the area of operations management
• Proficient in Microsoft Office, especially Excel and PowerPoint
• Proficiency in analytical and programming tools (e.g., Qliksense, Python, R, or GIS) will be an advantage.
• A committed team player with good communication/interpersonal skills and a positive attitude
• Meticulous, with an eye for detail
• Organised and able to multi-task
• Outgoing and pleasant personality
• Mature, independent and resourceful
• Highly self-motivated and always ready to strive for improvement

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager---Assistant-Director--Vector-Control-Operations-Division-_JR-10000029759