As part of the overseas department team, you play an essential part in the overseas customer service team to ensure that our customer service agents are equipped with the necessary skills and knowledge to deliver a high quality of service to our clients. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter with critical thinking to achieve after sales success. This candidate will help us drive up customer service quality audit excellency by going far and beyond, delivering the best possible value and service to our customers.

Responsibilities of a Quality Assurance Analyst (AU/PH) but are not limited to:

• Regularly monitor and evaluate customer interactions with our various teams via phone calls, emails and chats on Zendesk, Social Media, Lazada, Shopee & Amazon
• Analyse data and prepare weekly reports on quality assurance findings, identifying areas for improvement.
• Provide constructive feedback and coaching to improve customer experience and team performance/adherence to quality standards
• Collaborate with the CS team leaders to identify opportunities for process improvements and training needs through weekly calibration sessions
• Assist in any additional ad-hoc duties

•  Minimum 1 – 2 years of experience in Customer Service with experience in delivering training and performing quality assurance
• Proficiency in using Zendesk or equivalent CRM, quality assurance tools, and Microsoft Office Suite (Excel, Word & PowerPoint).
• Attentive to details
• Ability to pick up new skills promptly and proactively
• Excellent communication and interpersonal skills with the ability to liaise with stakeholders across various teams.
• Strong understanding of business needs with a customer-first mindset
• Independent and enjoy working in a fast-paced environment

The Business Integrity Compliance Specialist is responsible for assisting the Head of Business Integrity to oversee and manage the company's compliance with all applicable business integrity laws, regulations, and internal policies. This role requires a minimum of 3 years of experience in KYC (Know Your Customer), AML (Anti-Money Laundering), internal audit, internal controls, trade compliance or regulatory compliance area. The candidate must possess strong written and verbal communication skills in both English and Mandarin. Occasional travel to China and Guinea is required.

Key Responsibilities:

- Maintain compliant procedures and policies to ensure the company's operations are in line with the Business Integrity related legal and regulatory requirements.

- Perform KYC, AML, sanction review and other compliance review on the company's third parties and employees

- Conduct regular audits and assessments to identify potential Business Integrity compliance risks and recommend mitigation measures.

- Coordinate with external auditors and the company's partners to ensure timely and accurate responses to inquiries and requests.

- Provide training and guidance to employees on Business Integrity compliance matters, including KYC, AML, internal controls, and regulatory compliance.

- Conduct investigations and assist in the resolution of Business Integrity compliance-related issues and disputes.

- Travel occasionally to China and Guinea to conduct on-site audits, meetings, and collaborate with local teams.

Requirements:

- Bachelor's degree in business administration, finance, accounting, law, or related field.

- Minimum 3 years of experience in KYC, AML, internal audit, internal controls, trade compliance or regulatory compliance.

- Proficient in written and verbal communication in both Mandarin and English to liaise with Chinese counterparts(as the case maybe).

- Ability to travel occasionally to China and Guinea.

- Strong analytical and problem-solving skills.

- Detail-oriented with excellent organizational skills

- Familiarity with regulatory compliance software and tools, i.e., Refinitiv, Global Check, etc.

- Experience working in a fast-paced environment with ability to manage multiple tasks simultaneously.

- Ability to work independently as well as collaboratively in a team environment.

· Supports team task to enable adequate resources to support laboratory infrastructure (E.g.: Equipment, Method, System) needs

· Participates in the management of laboratory equipment and IT systems in QC laboratory to ensure business continuity and system data maintenance, equipment maintenance/calibration is in a state of compliance

· Participates in method technology transfer and laboratory equipment technological refresh/introduction activities into QC Laboratory within project timeline

· Participates in QC laboratory long range planning to ensure laboratory infrastructure needs is secured and Data integrity plan is in place to support business and laboratory compliance

· Author method transfer/qualification and equipment qualification documentation (E.g.: Reports, Protocol, change control, related quality documents or procedures) are in cGMP compliance to corporate/site or regulatory requirements

· Supports and ensure timely escalation/handling of lab events or related quality actions. (E.g.: NCR, Lab Investigation, CAPA)

· Supports preparation and participate in internal/external audit, audit responses, to enable a successful audit outcome

· Participate in EHS, Business Compliance, cGMP and all other compliance-related matters, where applicable. Lead/supports CI initiatives to enable laboratory performance metrics

· Carry out any other task as assigned by Supervisor

Qualification

· University Degree in Science related discipline (E.g.: Chemistry, biology, pharmaceutical sciences, or equivalent experiences)

· Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Join a progressive digital startup with plenty of growth opportunities!

We are a MAS licensed fintech remittance company.

The candidate will support the operations functions of the company :-

- Perform regulatory AML/CFT compliance checks and clearances on customers and counter parties

- Perform daily/monthly monitoring of transactions and submission of reports

- Support Customers and Associates in multi digital platforms : wechat, whatsapp, and emails

- Team work with co-colleagues in data postings on googlesheets and in our in house platform system

Where necessary :

- Support operations staff on Start-of-Day and End-of-Day reconciliations

- Support in Daily FX Rates setting

- Support Accounts Payable duties

Requirement:

- Integrity and Loyalty are essential attributes

- Computer Skills in digital chats, Microsoft Office, Googlesheets

- Min A level and equivalent

- Min 3 years of work experience in Compliance, Accounting, Auditing or Banking preferred but not a must

- English and Chinese language skills a must

PES is an international services company providing Project Management, Construction Management, Commissioning & Qualification, and Automation services to our clients in the pharmaceutical, nutritional, and related sectors.

With offices across Europe, Asia, and the US, our core focus is on consistently delivering high-quality outcomes for our multinational clients.

This focus and our people's experience in delivering consistent quality results for our clients over the past 20 years have been key to our success to date.

We are currently looking for a QA Ops Engineer to join us in a permanent role to help us deliver various projects in the Life Sciences Industry.

Key Attributes/Responsibilities:

1. Guarantee compliance with the systems and procedures of Change Control management.

2. Build expertise in the QA Change Control process and associated tools, facilitating training for change users when necessary.

3. Assess Change Control requests for impacts on process, validation, regulations, and products.

4. Manage the review and approval process of change requests to ensure timely implementation.

5. Ensure that all site changes align with the global change control board's expectations (if applicable) and adhere to site project timelines.

6. Actively participate in cross-functional and cross-site change management forums.

7. Collaborate with departments to streamline and enhance the execution of change control activities, providing support to stakeholders throughout the process.

8. Verify the completion of necessary change control actions before removing lot disposition restrictions.

9. Contribute to the development and delivery of training materials and qualifications related to Change Control processes and Change Management applications.

10. Conduct reviews of Change Records to support Annual Product Review activities.

11. Maintain and continually improve change control systems and processes.

12. Provide support for regulatory inspections, including assistance with audits, presentations, and reviewing documentation related to facilities, utilities, and equipment

We are currently looking for candidates in Singapore.

If you'd like to find out about this opportunity or any other opportunity, please forward your CV to Nelson Anthony ([email protected]).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/

PES International operates as an equal-opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation, or any other factors with no bearing on employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

Who we are looking for

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We are looking for an experienced Risk Manager to help maintain and mature our Technology Risk Management Programs. The ideal candidate will have hands-on experience with IT Risk, project management, and strong analytical skills.

What you will be responsible for

As Technology Risk, Vice President you will ·

Manage APAC technology risk and compliance projects including research and analysis, assessment, and presentation to senior management / committees ·

Perform comprehensive risk assessments by aggregating and analyzing risk and control data as well as engaging with technology subject matter experts ·

May provide technical analysis, testing, assessment, and project management support for various First Line of Defense programs ·

Manage issue identification and facilitate audit / regulatory examinations ·

Manage governance and oversight of remediation efforts for risk, control and regulatory issues ·

Closely collaborate with Technology teams and risk and control stakeholders across the lines of defense, both globally and regionally ·

Keeps up to date on relevant policy, standards and regulatory requirements ·

Assist with driving a culture of risk and control management, transparency, and accountability ·

Manages, mentors and sets performance objectives for a team of people

What we value

These skills will help you succeed in this role

· Significant knowledge and experience in technology risk and regulatory landscape in APAC financial services industry

· Excellent communication and interpersonal skills with the ability to work effectively with all levels of the organization

· Strong analytical and problem solving skills

· Strong organizational skills and ability to manage multiple demands and changing priorities

· Attention to detail and a propensity to drive issues toward resolution

· Knowledge of IT frameworks such as NIST, ISO, COBIT, ITIL a plus Education & Preferred Qualifications

· Bachelor’s degree in Computer Science/Information Systems, Risk Management or a related field, or equivalent experience

· 10+ years of relevant technology risk, information security or audit experience

· Professional designation a plus (e.g. CISA, CISM, CISSP, CRISC). Additional requirements Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.

OA Assurance PAC is growing and we are looking for Audit Senior Associates to join our team! We have a vibrant culture that encourages staff to think out of the box. We also have a good mix of clientele coming from different industry profiles and sizes, from an Owner Managed Business (OMB) to a Multi-National Corporation (MNC), so you will have good exposure to auditing by working with us.

We are a technology and digital-friendly firm, using cloud accounting and audit software as our practice tools to perform work, always happy to hear and learn about Robotic Process Automation tips to help the audit work less boring. What are you waiting for? Join us to build your next career with us!

Job Highlights

• Working with a recognized Accredited Training Organization
• Conducive and friendly working environment
• Career growth opportunities

Responsibilities:

- Carry out audit procedures in accordance with the audit plan and SSAs

- Prepare draft financial statements in accordance with Singapore Financial Reporting Standards

- Solid technical expertise in audit and assurance methodologies and techniques, with a preference for those with international and Singapore client experience.

- Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentation and management letters and reports, and monitoring of engagement process against budget and timeline

- Developing and maintaining long-term client relationships and identifying business development opportunities

- Coaching and developing team embers to achieve technical competencies and efficient performance

- Familiar with regulatory and reporting requirements

- Committed to staying up-to-date with industry trends and regulations affecting the business.

- Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm’s quality, client service, people, and financial objective

Requirements:

- Degree in Accountancy or equivalent professional qualification in Accountancy.

- Has a minimum of 3 years experience in external audit and assurance.

- Able to work both independently and as a team

- Strong analytical and problem-solving skills.

- Good leadership and interpersonal skills, with the ability to effectively collaborate with team members and clients.

- Proficient in Microsoft Office

- Knowledge in software like Caseware, Python and UiPath will be an advantage

My Client is a global provider of transportation, e-commerce and business services. In this role, you will be critical in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems comply with regional and local regulations and customer requirements.

What you'll do:

• Quality Policies & Procedures: Determine, implement & promote policies and procedures for internal Networks and facilities (hubs & stations) to ensure compliance with standards such as GDP, GCP and others.
• Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.
• Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.
• CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.
• Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for the eQMS system.
• Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure the readiness of various functions & processes when meeting regulatory agencies & customer audits.
• Certification Audits: Lead and support various certification audits with relevant regulatory agencies and regional certification providers.
• Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post-audit follow-up actions.
• Healthcare Customer Liaison: Liaise with customers to understand quality requirements/issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).
• Healthcare Quality Feedback: Liaise and consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.
• Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities and packaging systems.

What you'll need:

• Bachelor’s degree in Pharmacy from a reputable local institute.
• Have three to five years of relevant experience in the pharmaceutical or healthcare industry in a quality-related role
• Hold local pharmacist license.
• Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis
• Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.
• Experience in conducting external and internal audits

Competencies:

• Accuracy & attention to detail which is crucial to proper compliance with regulatory and standards
• Problem-solving skills to support customer issue resolution
• Planning & organization skills to ensure proper audit programs are managed effectively
• Communication skills to facilitate engagements with customer and regulatory agencies
• Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking
• Apply data-driven decision-making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

• MNC, attractive remuneration package
• Salary up to $8000, AWS, bonuses, Dental, medical
• Leadership skills
  North-East, 5 days work week
• Career advancement

Job responsibilities:

• Provide on-site product & system commissioning/servicing support.
• Support on product and application presentation to new and existing customers.
• Project/systems configuration and coordination, new product launch.
• Assist in distribution channels-technical related.
• Brain storming of ideas to support on special projects.
• Providing technical support to sales team.
• Handling complaints on technical issues and support marketing activities.

Requirements:

• Possess a Degree or Diploma in Engineering (with relevant experience).
• Knowledge of water treatment, hygienic and steam, food and beverage, pharmaceutical, semi-conductor industries is an added advantage.
• Minimum 8 to 10 years’ experience in Industrial/Technical products, particularly valves, sensors and process control instrument.
• Strong leadership skills and able to lead a team.
• A hands-on person.
• Able to communicate with customers on building solutions.
• Strong communication skills, Dynamic and goal-oriented, team player.
• Computer and PLC literate, proficient in MS Excel, Word, Powerpoint
• Knowledge of Adobe Photoshop/InDesign will be an added advantage.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Our client is a well-established bank that offers a diverse range of products and services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Monitor and analyze customer transactions for unusual or suspicious activity.
• Conduct investigations into flagged transactions, analyzing customer account activity and associated documentation.
• Assist in the development, implementation, and maintenance of AML policies and procedures.
• Collaborate with other departments, such as risk management, legal and internal audit, to address AML-related issues and concerns.
• Maintain accurate and organized records of AML activities, investigations, and reports.
• Stay updated on changes in AML laws and regulations and ensure the bank's policies are in compliance.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• At least 1 year of compliance experience within the financial industry.
• Good knowledge of laws, regulations and industry best practices.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

What the role is

The Pollution Control 1 Division (PCD1) is responsible for the control of air and water pollution, hazardous substances and toxic industrial waste. The Chemical Control and Management Department (CCMD) of PCD1 oversees the management of hazardous substances and toxic industrial wastes to safeguard Singapore’s environment and public health. You will be part of the team in CCMD for managing and reviewing regulatory controls on hazardous substances.

What you will be working on

Your primary job responsibilities will include the following:

• Develop, review and enhance policies and regulatory frameworks to ensure environmentally sound management of chemicals that are controlled as hazardous substances under the Environmental Protection Management Act and its relevant regulations
• Keep abreast of and monitor the latest developments in the area of chemical control such as emerging chemicals of concern
• Monitor latest developments of various Multilateral Environmental Agreements (MEAs) that Singapore is a Party to, and ensure Singapore’s compliance with the obligations under the MEAs
• Participate in relevant regional meetings, workshops and bilateral fora of key environmental interests to Singapore and network with overseas environmental authorities (e.g. on overseas policies and regulations on chemical management and environmental pollution control)
• Engage and consult relevant stakeholders (e.g. chemical companies, industry associations, government agencies, members of the public) in the development and review of environmental policies and regulations, and working in collaboration with the relevant NEA departments, divisions and the Ministry of Sustainability and the Environment (MSE).
• Assess licence applications and carry out inspections on facilities handling hazardous substances or vehicles transporting hazardous substances, to ensure compliance with relevant legislation and requirements
• Represent NEA/PCD1 in inter-agency and cross-departmental committees and working groups to provide relevant technical inputs on chemical and environmental pollution control
• Contribute to and support other work in PCD1 and NEA (e.g. management of workplace safety, rotational duty for response to pollution incidents after office hours, representation on various teams/committees, etc.)

What we are looking for

• Degree in chemical engineering, environmental engineering or chemistry
• 2 or more years of relevant working experience, preferably in chemical manufacturing operations, pollution control or environmental management. Fresh graduates will also be considered.
• Interest in environmental protection and adept at working with different stakeholders
• Strong analytical and communication skills, including the ability to articulate analysis and recommendations in clear and concise terms
• A good team player with strong interpersonal skills
• Highly motivated and able to work independently where necessary
• Meticulous with an eye for detail
• Driven, resourceful, organised and able to multi-task
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Senior-Executive-Scientific-Officer--Chemical-Control-and-Management-Dept-_JR-10000026178-1

Field Engineer - Building Automations / Lighting Control System [3770]

Salary: $4000 - $4500 + OT
Working Hours: 9am-6pm
Working Days: 5 Days [Monday - Friday]
Working Location: Bukit Batok

Responsibilities

• To Program KNX ETS program for upcoming projects
• To be able to handle electrical wiring and troubleshoot.
• To be able to handle project management on site.
• Able to coordinate with other sub-contractor on site for both lighting and lighting control system.
• To be able to operate 24/7 in the event of a maintenance contract project.

Requirements

• Higher Nitec in Electrical Engineering related field from a certified college.
• Certification in Electrical Technician field from an accredited institution
• Prefer 1 to 2 years’ experience in Building Automations
• Able to Identify and troubleshoot various electrical issues.
• Knowledgeable in lighting control systems
• Preferred Certificate of KNX Installer

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Software Quality Assurance (Testing, UAT)

Our Esteemed and Reputable Client is looking for an Software Quality Assurance (Testing, UAT)

Requirements:

• Solid experience in handling Software Quality Assurance methodologies
• Strong experience in handling Quality Assurance and Software Governance.
• Good track record handling Quality Assurance Projects and Timeline.
• Involved in Software UAT, Testing, Audit and Governance.
• Sound knowledge in handling quality improvement practices and processes.
• Experience in handling IT Quality Assurance, Process Improvement, Software Testing and Methodology.
• Minimum 3- 5 years of Software Quality Assurance, Governance and UAT experience.
• Involved in handling Internal Quality Audit.
• Maintain and write Quality Management System procedures and processes.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

We are seeking for a QC Specialist to join our team to support our client in Pharceutical Industry. This is a contract role for a year subject to extention as per client's need.

Responsibilities:

• Perform microbiological analysis of raw material, GPT, ID samples according to Standard operating procedures and Test Methods
• Perform EM which includes BSC / HLFH / VLFH sampling, fingertips monitoring, compressed gases /air and water / clean steam sampling in accordance to cGMP procedures when required
• Documentation of results in accordance with cGMP
• Prepare EM trend reports, EM reports for product lot release and trend reports
• Review routine data and logbooks with supervisory audit
• General lab support including housekeeping, equipment maintenance, inventory of supplies, etc
• Problem solving of issues as well as troubleshooting of equipment
• Author or update existing SOPs, Forms and TMs as needed
• Discrepancy Owner or perform assessment of lab related discrepancies
• Involve in new equipment / methods qualification
• Participate internal and external audits and regulatory inspections
• Understanding of basic microbiological principles (bioburden, LAL, plating and counting techniques, etc) and execution of intermediate techniques (DET, AET)
• Perform equipment qualification / maintenance, liaise with external / contract lab / vendor
• Lead the continuous improvement of laboratory procedures and processes to ensure compliance to GMPs
• Comply with all client's Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable
• Engage in proactive measures to promote a positive safety culture while ensuring all applicable Safety, Health and Environment requirements are fulfilled in alignment with corporate policy and local legal requirements
• A team player and the willingness to cover other colleagues in continued support of the Micro/EM testing operations.

Requirements:

• Bachelor's Degree (Chemistry, Microbiology, Biochemistry or any Life Science related is preferred)
• Minimum 1 to 3 years' work experience in the pharmaceutical or related industry preferably QC related
• Knowledge of cGMP relevant to the pharmaceutical industry
• Able to determine when to escalate issue
• Ability to organize and plan effectively
• Good team player
• Demonstrate good verbal and written communication skills in English
• Must be comfortable with contract basis role

Our close client is an award- winning bank presently undergoing a huge transformation phase across different business functions. In part of this growth, the organization is looking for a well experienced, Program Manager within Compliance Technology.

This is an exciting new leadership role, with a rare opportunity to lead one of the largest transformation initiatives that will drive organizational impact on a regional scale.

Job responsibilities include:

• Accountable for overall program deliverables, including budgeting and resource planning
• Overseeing successful implementation of compliance related technologies
• Cross collaboration work with Technology and Operations units, being the bridge between Business and Tech
• Overseeing and managing BAU/Operations work
• Supporting and managing a lean team in need of capability support

Requirements:

• Industry experience in the banking and financial services
• A minimum of 15 years leading programs and projects within Compliance Technology
• Experience leading a team, ability to coach
• Strong stakeholder management skillsets
• An appreciation for BAU Management, Operations work

The opportunity is active for hire, please do click apply if keen!

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC (80%)

1. To develop and implement programmes/ activities directed at improving clinical quality and patient safety.

2. To promote, entrench, and communicate the principle and the methodology of continuous improvement in the quality systems and among all healthcare workers. To conduct relevant clinical quality training and review its effectiveness to meet these needs.

3. To facilitate and coordinate the hospital’s Clinical Quality Assurance programmes, including the monitoring of its deliverables as per its annual improvement & safety plan.

4. To assure compliance and is responsible for the maintenance of accredited systems such as Joint Commission International (JCI), including the monitoring and evaluation of the systems compliance through regular surveillance and audit.

5. To facilitate and coordinate the development of clinical pathways for the top DRGs and clinical outcomes in conjunction with the Quality Plan and programmes.

6. Is responsible to implement, monitor, collate, analyse, and generate report of the hospital-wide clinical performance indicators and measures for continuous improvement use.

7. Is responsible to submit timely report as required by external agencies/ regulatory bodies, such as MOH.

(B) GENERAL (20%)

1. Promote clinical quality service programmes and activities in the whole hospital as well as in each department along with the department Heads.

2. Participate in relevant established workgroups, forums and committees to foster and consolidate quality management skills.

3. Participate in continuing education and keeping abreast with the latest developments in the clinical quality management specialty.

4. Commitment to professional growth and development through the ongoing process of formal and informal education.

5. Conduct internal audits and facilitates external audits.

Job Profile Summary:

You are responsible for the overall business operations and ensure that all processes are in place and running effectively and efficiently. This includes being central point of contact for managing the overall partnership with the Bank and to ensure all processes are in place and identify synergies across projects and initiatives to facilitate collaboration.

Job Description:

• Devise and execute customer, product propositions and strategies with the Banca Team.
• Work closely with the Bank’s stakeholders (Cluster Heads, Team Leads and Banca Managers) to ensure achievement of bancassurance targets.
• Identify sellers who require additional coaching or skillsets to achieve higher production targets.
• Devise coaching methodology and conduct effective coaching sessions.
• Spearhead conversations with internal stakeholders to enhance sellers’ productivity and tools availability.
• Ensure the fulfilment of expectations that is set for Personal Wealth Banking.
• Analyse sales and productivity data to identify areas of strengths and weaknesses and derive action plan to drive performance across segments and channel.
• Analyse, influence and lead action plans in accordance to segment and channel strategies.
• Analyse and compare the present state of products, processes, and applications for improvements.
• Collect and interpret segment performance statistics and other relevant data.
• Assist the management and other teams to draw business goals and needs.

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong analytical and qualitative problem-solving abilities
• Dynamic individual who strives in fast moving environment
• Strong written and verbal communication skills, engaging in presentations and adept at relationship management skills with a high degree of tact
• Ability to be agile and present sales concepts for legacy, retirement, and savings solutions
• Ability to analyse, influence and lead

Working Experience

• At least 3-5 years of relevant business development experience in bancassurance or partnership setup
• At least 2-3 years of advisory experience in bancassurance setting is preferred
• CMFAS certification Module 5, 8, 8A, 9, 9A & HI (Preferred)

Education

• Diploma / Degree in Finance/ Business or relevant fields of study

Job Responsibilities

1. Reports directly to the section engineer and/or designate

2. Carry out all laboratory tests and measurements accurately in accordance to procedure

3. Prepares standards and reagents for analysis in accordance to procedure

4. Perform basic maintenance and troubleshooting of instruments

5. Handle ISO Documentation/Raw Data for QA Department

6. Accurately update and monitor internal Statistical Process Control (SPC) charts

7. Maintains and checks inventory of all storage samples

8. Support the QA Section in its activities as and when required

9. Performs any other tasks as instructed by the supervisor, engineer, QC section manager and HOD

Job Requirement

1. Candidate with Diploma in Chemical or science discipline preferred (fresh graduates from local polytechnic)

2. Experience with analytical instruments like ICP-MS, AAS, etc.

3. Ability to communicate clearly in both writing and verbally and good interpersonal skills

4. Basic understanding of ISO9001, ISO14001 and OHSAS18001 standards will be an advantage

5. Proficient in Microsoft Office Tools

Job Description
As a member of Private Bank Business Risk & Control Management (BRCM) team, you will play
an important role in exercising risk oversight over front office activities through quality assurance
checks.
Specifically, this role will focus on conducting quality assurance through regular/thematic testing
and ongoing post transaction reviews. You may be required to drive risk and control initiatives
across Private Bank to implement new regulatory requirements or controls enhancement.

This role entails:
▪ Post trade surveillance (tape listening, email surveillance) for client accounts.
▪ Develop subject matter expertise on investment products and related regulatory
requirements and Front office controls (e.g. Investment Suitability / Anti-Fraud).
▪ Identify root causes and propose corrective actions to regularise process related exceptions.
▪ Interact with Front Office staff to provide testing results, analyse disputes and conduct
reassessments whenever necessary.
▪ Participates in discussions with business and risk partners on risk/process issues (e.g.
Compliance, COO functions, Internal/External Audit).
▪ Recommends and implements enhancements to improve effectiveness and efficiency of
Controls Framework and related processes.
▪ Provide sound and pragmatic risk advisory to Front Office and support function for
initiatives/activities and project

Requirements
▪ Minimum 2 – 3 years experience in a Quality Assurance (QA) / controls testing or
surveillance function.
▪ Good knowledge of front office processes and internal controls within a private bank set-up
▪ Team player, partnering with other colleagues to achieve a common goal
▪ Proven ability to balance business needs and controls requirements
▪ Independent, able to work under pressure and deliver testing results
▪ Effective communication and analytical skills; and has demonstrated the ability to work
effectively with all levels within the organization
▪ Knowledge of Excel VBA is an advantage

• Supports team task to enable adequate resources to support laboratory infrastructure (E.g.: Equipment, Method, System) needs
• Participates in the management of laboratory equipment and IT systems in QC laboratory to ensure business continuity and system data maintenance, equipment maintenance/calibration is in a state of compliance
• Participates in method technology transfer and laboratory equipment technological refresh/introduction activities into QC Laboratory within project timeline
• Participates in QC laboratory long range planning to ensure laboratory infrastructure needs is secured and Data integrity plan is in place to support business and laboratory compliance
• Author method transfer/qualification and equipment qualification documentation (E.g.: Reports, Protocol, change control, related quality documents or procedures) are in cGMP compliance to corporate/site or regulatory requirements
• Supports and ensure timely escalation/handling of lab events or related quality actions. (E.g.: NCR, Lab Investigation, CAPA)

Qualification

• Min University Degree in Science related discipline (E.g.: Chemistry, biology, pharmaceutical sciences, or equivalent experiences)
• Minimum 1 - 3 years of pharmaceutical experience in a Quality Control Function
• internship experience in pharmaceutical industry will be an advantage

Salary range: Up to $3.5K

Office hours, Mon to Fri

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

• Generate test plans and test reports for functional and/or performance testing.
• Reevaluate defects through retesting and analyze the outcomes.

Requirements:

• Diploma in IT or equivalent.
• At least 2 years of automation testing experience using Selenium.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

OA Assurance PAC is growing and we are looking for Audit Associates to join our team! We have a vibrant culture that encourages staff to think out of the box. We also have a good mix of clientele coming from different industry profiles and sizes, from an Owner Managed Business (OMB) to a Multi-National Corporation (MNC), so you will have good exposure to auditing by working with us.

We are a technology and digital-friendly firm, using cloud accounting and audit software as our practice tools to perform work, always happy to hear and learn about Robotic Process Automation tips to help the audit work be less boring. What are you waiting for? Join us to build your next career with us!

Job description:

· Support team members in the planning, execution, and delivery of audit engagements

· Documenting the execution and conclusion of the audit procedures performed

· Identify risk areas or potential issues and highlight them to the team

· Execute special purpose audits in accordance with the professional standards

Requirements:

· Degree in Accountancy or equivalent

· Fresh graduates are welcome

· Able to work both independently and as a team

· Good communication, interpersonal, and writing skills

· Proficient in Microsoft Office

· Knowledge of other software like Caseware, Python, and UiPath will be an advantage

Interested candidates, please complete the application process at https://careers.oa-international.com/singapore/associate-audit-and-assurance-sg, or write in with your updated resume, indicating your current and expected salary, to [email protected].