• Contribute to the development and implementation of CRM marketing automation, journeys, and processes to enhance business efficiency.
• Utilize CRM tools to analyze the customer database, extract insights, and collaborate with cross-functional teams to implement recommendations.
• Serve as the custodian of data for the brand, ensuring the maintenance, monitoring, and updating of the customer database in alignment with internal data quality policies.
• Assist in the allocation of leads and closely monitor follow-up tasks by the sales team.
• Generate and analyze results from CRM campaigns, extract insights, and propose data-driven ideas and recommendations.
• Identify and suggest suitable target audiences/segments for sales and after-sales marketing campaigns.
• Track, generate and analyse weekly sales funnel and campaigns reports.
• Customer profiling, data mining and customer need analysis

• Diploma/Degree holders in Marketing / CRM / Business Administration.
• 1-2 years of Marketing/CRM-related experience.
• Knowledge of CRM principles and customer journeys.
• Meticulous and well-organised with the ability to multitask under pressure

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $4,000 with Bonus
• At least 1 year of Marketing/CRM-related experience

Job Purpose 

Supporting the Management Accountant and Finance Business Partner to ensure that insightful management information is delivered in an accurate and timely manner to meet internal deadlines. 

Responsibilities 

• Assist with the production of monthly management accounts.
• Assist with the production of quarterly forecasts and annual budgets for relevant companies. 
• Posting of monthly journals including accruals and prepayments. 
• Provide variance analysis where required to forecast/budget with explanations.
• Meet group reporting deadlines. 
• Monthly bank reconciliations.
• Completion of monthly balance sheet reconciliations (including intercompany accounts and transactions); flagging issues and communicating these.
• Continual focus on improving reporting and accounts production process. 
• Management of the year-end process and assist in dealing with audit queries. 
• Prepare flash sales figures (mid-month and end of month). 
• Completion of local tax compliance documents (where applicable). 
• Other ad hoc duties and projects as required.
• Support and cover Credit Control and Purchase Ledger when required.

Requirement: 

• Min Diploma in Accountancy with 2 years
• Strong IT skills for communication and documentation (ie. Excel, Outlook)
• Accuracy skills for capturing information. 
• Part qualified preferred (or previous experience considered). 
• Experience of multi-currency ledgers and foreign exchange an advantage. 
• Experience of dealing with foreign subsidiaries an advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

· Assist in overseeing lounge operations as required.

· Assist in coordinating lounge operations including planning staff schedules, and relevant reports/paperwork.

· Assist in re-deploy staff where required and ensure that manpower requirements are met for all the various group of staff.

· Assist in training new staff in the outlet, ensure product knowledge is accurately delivered to staff.

· Responsible for all ordering, inventory, stationery and stocks for daily use in outlet.

· Participate and help the staff with the daily operations

· Attend to customers’ complaints and feedbacks.

· Receiving and maintaining records and account for food, beverage and store supplies received from vendors.

· Conducting and submitting monthly consumption and inventory check report

· Any additional duties (including hands on cleaning duties) as and required

Requirements

· Relevant hands-on experience in related field

· Diploma or Degree Holders without experience but with strong willingness to learn are also welcome, training will be provided

· Good communication and interpersonal skill

· Able to accept 6 days rotating shift working hours as required by airport’s operations (Morning shift, afternoon shift and midnight shift)

• Serve as the primary point of contact for resolving issues related to warranties.
• Take responsibility for all Cars & Bikes warranty/campaign Key Performance Indicators (KPIs).
• Handle violations related to the delivery stoppage of Cars & Bikes.
• Oversee the Work in Progress (WIP) status for Cars & Bikes.
• Compile monthly reports for the Aftersales Director. Initiate process improvements with implementations to enhance and uphold the quality standards of warranties.
• Monitor and assess all claims for Cars & Bikes, aiming to reduce write-off settlements to not exceed the set target.
• Conduct a weekly review of rejection claims, highlighting the top 3 rejections monthly, and sharing information with workshops and service centers to address common faults for improvement.
• Prepare rejection reports for quarterly Internal Audits across all centers.
• Conduct monthly Internal Audits for Warranty Parts storage.

• Minimum Diploma in any fields with at least 3 years of supervisory experience in automotive industry
• Proficiency in Computer skills such as Microsoft office
• Experience in handling car/bike warranty

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $5,000 with Bonus
• Experience in handling car/bike warranty

Details:

• Up to $4,900 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies.

Job Purpose:

• Manage financial accounting for companies within the Singapore Group.
• Coordinate with shared services for day-to-day finance operations, ensuring accurate accounting records and timely reporting.

Responsibilities:

Financial Accounting:

• Prepare monthly closing journal and review accounts reconciliations.
• Monitor monthly inventories aging report for NRV adequacy.
• Control chart of accounts, review consistency, and manage account creation/archiving.
• Review stock take reconciliation and assist in annual policy renewal.
• Support external audits and ensure compliance with accounting standards.
• Submit Benefit in Kind (BIK) - Car and Car-related Benefits.
• Handle Annual Statutory Accounts and XBRL. GST and Tax:
• Review GST submission workings and conduct GST reconciliation tests.
• Prepare tax and deferred tax computations for accounting provision.
• Finalize corporate tax computations for review by HO and tax consultants. Fixed Assets and Capex:
• Review and maintain records for capex and fixed asset requisitions.
• Manage the asset register and demo car records for franchises.
• Coordinate with shared services and operations on day-to-day accounting matters.
• Assist in budget and forecast preparation and finalization.
• Maintain SG Insurance Policy master file and coordinate insurance coverage for company assets.
• Implement and test new programs to ensure functionality based on requirements.
• Set up parameters and interfaces in GDMS for new models/franchise.

Requirements:

• Minimum Diploma in Accounting & Finance with 5-6 years' experience or Degree in Accounting & Finance with 3-4 years' experience.
• Strong Excel skills.
• Ability to thrive in a fast-paced environment.
• MNC background will be added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

· Assist in overseeing lounge operations as required.

· Assist in coordinating lounge operations including planning staff schedules, and relevant reports/paperwork.

· Assist in re-deploy staff where required and ensure that manpower requirements are met for all the various group of staff.

· Assist in training new staff in the outlet, ensure product knowledge is accurately delivered to staff.

· Responsible for all ordering, inventory, stationery and stocks for daily use in outlet.

· Participate and help the staff with the daily operations

· Attend to customers’ complaints and feedbacks.

· Receiving and maintaining records and account for food, beverage and store supplies received from vendors.

· Conducting and submitting monthly consumption and inventory check report

· Any additional duties (including hands on cleaning duties) as and required

Requirements

· Relevant hands-on experience in related field

· Diploma or Degree Holders without experience but with strong willingness to learn are also welcome, training will be provided

· Good communication and interpersonal skill

· Able to accept 6 days rotating shift working hours as required by airport’s operations (Morning shift, afternoon shift and midnight shift)

As Executive Lounge Supervisor, you’ll be responsible for the aspects of the Club Lounge function to deliver a memorable service that makes our VIP or Rewards guests feel at home. You will assist the Club Lounge Manager in supervising, guiding and coaching the Club Lounge team members to achieve operational efficiency in the Club Lounge.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Assisting Club Lounge Manager to oversee day-to-day operations to deliver high level of service for our guests consistently
• Retrieving guest arrival report from Merlin and liaise with F&B team on amenities, room blocking as per guests’ preferences
• Maintaining cashier float, ensure accurate daily report of money received and performs audit balances in accordance to accounting policies and procedures
• Maintaining standard of behaviour, appearance, and attitude in accordance with the hotel’s brand
• Conducting daily beverage inventory and other inventories as required by management prior to closing the Club Lounge for the day
• Greeting all guests in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
• Coordinating with other departments to provide excellent service delivery
• Attending to guest’s complaints, inquiries, and requests and if there is a complaint that needs assistance, refer to the Club Lounge Manager or the Duty Manager
• Preparing buffet set-up for breakfast and evening cocktail and providing host or hostess service to our club paying guest at the Club Lounge
• Ensuring proper decorations and food are displayed in order
• Maintain the overall cleanliness of the Club Lounge and pantry area

What we need from you

• A minimum qualification in GCE O levels
• At least 2 years of relevant work experience
• Comprehensive knowledge of standard reservation procedures regarding e-mails, messages and how to interpret availability sources within the reservation systems
• Fluency in spoken English language. Knowledge in an extra language skill would be great, but not essential
• Motivated individual with a friendly personality
• Strong knowledge on Singapore and places for recommendation to business travellers/ tourists in creating a memorable hotel experience for them
• Strong interpersonal skills

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

The Opportunity:

We, at Flywire, are seeking a smart, driven, and high energy Account Executive to help us grow our travel vertical in the APAC region. This Account Executive will be responsible for attracting new business clients to our cross-border payments solution using effective prospecting methods and communication skills. Beyond book smarts, this individual should be a great team player who is fueled by success. You should have an ease with people, an ability to develop relationships easily and confidence in our payments solution.

• Build and manage client relationships through the sales lifecycle, bringing on new accounts, as well as encouraging referrals and integration enhancements 
• Create and sustain remote outbound activity to generate leads (i.e. hunt new business)
• Create inbound lead activity (e.g. creating content or webinars)
• Serve sales inquiries in an efficient and professional manner
• Identify unmet needs to build new products and services and improve our customer service
• Track all activities and opportunity funnel in CRM System
• Project manage the delivery and implementation of our solution with product, technical, operational and marketing team Support sales & marketing on different efforts (Lead campaigns, new market research etc.)
• Explore new market opportunities in the travel industry within APAC

Company Overview

Headquartered in Singapore, Caldecott Music Group is a global music industry investor, innovator, and operator spanning multiple sectors, including digital (BandLab Technologies), media (NME Networks), and manufacturing and retail (Vista Musical Instruments). By integrating the physical, digital, and social supply chain around music, CMG brings together brands and people who are passionate about music, allowing them to deliver authentic content, products, and experiences for all music lovers.

Overview

We are seeking a passionate and experienced Brand Strategy Executive to join our team in Singapore. The successful candidate will play a pivotal role in shaping our brand strategies on a global scale, driving innovation, and ensuring brand consistency across diverse markets.

Key Responsibilities

• Conduct comprehensive brand research, market analysis, and consumer behaviour studies to inform strategic decisions and brand positioning.
• Collaborate cross-functionally with marketing, design, and product teams to develop insights and execute brand strategies aligned with business objectives.
• Manage multiple projects simultaneously, overseeing timelines, budgets, and resources effectively.
• Establish and maintain streamlined processes to optimise efficiency and maintain brand integrity across various touchpoints.

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field. A Master’s degree is a plus.
• Experience in brand strategy, marketing, or a related role, preferably in a global or regional capacity.
• Proven track record in conducting brand research, developing impactful brand strategies, and guiding successful brand initiatives.
• Strong project management skills with the ability to multitask and prioritise in a fast-paced environment.
• Exceptional communication, interpersonal, and presentation skills.
• Passion for music is a must.

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

Job Description

• Making sure that all customers deadlines are met; to ensure overall customer satisfaction
• Coordinate customers requirement with internal teams
• Able to handle our customers in various circumstances, even when they are being difficult
• Follow up closely on tight deadlines and ensure our teams can meet them
• Provide ideas and solution paths to customer and internal teams
• Meeting with customers and stakeholders where required to make communication easy and transparent regarding project issues and decisions in services
• Analysing new project / program risks and feedback to management
• Attend conference calls with US and / or Europe customers when required.
• Work on the costing provided by procurement team to provide quotations to customers
• Track quotations that are sent and follow up on open items / statuses closely
• Any other duties assigned by the lead from time to time.

Job Requirements:

• At least Diploma, Advanced/Higher/Graduate Diploma in Business Management, Business Administration or Sales & Marketing is preferred.
• At least 2 year(s) of working experience in related field is required for this position.
• Preferably Junior Executive specializing in Corporate Sales or equivalent.
• Working experience in Manufacturing Environment will be advantageous.
• Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc.), Outlook, PowerPoint.

Operations Executive is primarily responsible in performing defined flight watch duties; ensuring relevant information is transmitted to crew via suitable means and follow up in absence of acknowledgement from crew; coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support and flight following.

Responsibilities:

1. Coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support.

2. Perform defined flight watch duties,

3. Ensure operational information as defined in ORM is transmitted to crew via suitable means and follow-up on crew's acknowledgement,

4. Ensure that Flight Plan package consisting of all sectors for the crew, including weather and NOTAMs and a picture form of the most recent weather conditions/ volcanic activity charts (as published at regular intervals) are ready for the crew at sign-on.

5. Coordinate between pilot and dispatch service provider where applicable.

6. Strong knowledge on dispatch functions and responsibilities,

7. Ensure flights are crewed efficiently and within legality parameters,

8. Liaise and follow up agencies (eg JMC, GHA, airport AIS, etc) to ensure that flight operation are in check and flight departures are not affected,

9. Communicate with foreign government agencies airport slots (for adhoc or scheduled services).

10. Managing of flight satchels to ensure that information are available for operating crews upon reporting.

Requirements:

1. Diploma in aviation discipline,

2. Accredited Flight Dispatch Training qualification,

3. Have previous flight dispatch / flight planning experience,

4. Commitment to Safety,

5. Good communication and interpersonal skills.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job summary

1) Responsible for the day-to-day AR / AP operations of the company.

2) To work as part of the Accounts team.

Area of responsibilities

1) Responsible for the daily AR / AP operations.

2) Assist on auditing schedules and liaise with external auditors, company secretary and tax agents for company related matters.

3) Responsible for the reconciliation of the bank accounts (AR / AP).

4) Prepare Fixed Assets Schedule.

5) Ensure that all transactions are entered into Microsoft Dynamics 365 Business Central (BC) and filed timely and accurately (AR / AP).

6) Responsible for the payment receipt (AR).

7) Monitor Accounts Receivable (AR) ageing report and follow up actively on collections.

8) Assist in the preparation of the relevant collection reports (AR).

9) Assist in the preparation of the relevant payment reports (AR).

10) Prepare GST schedule. (AP)

11) Responsible for all payment matters, including petty cash (AP).

12) Responsible for reconciliation of suppliers’ SOA and prepare payment (AP).

13) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) LCCI

2) Accounting background would be an added advantage.

3) NAV/Microsoft Dynamics 365 Business Central account module profiency would be an added advantage.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

Job Description

• Making sure that all customers deadlines are met; to ensure overall customer satisfaction
• Coordinate customers requirement with internal teams
• Able to handle our customers in various circumstances, even when they are being difficult
• Follow up closely on tight deadlines and ensure our teams can meet them
• Provide ideas and solution paths to customer and internal teams
• Meeting with customers and stakeholders where required to make communication easy and transparent regarding project issues and decisions in services
• Analysing new project / program risks and feedback to management
• Attend conference calls with US and / or Europe customers when required.
• Work on the costing provided by procurement team to provide quotations to customers
• Track quotations that are sent and follow up on open items / statuses closely
• Any other duties assigned by the lead from time to time.

Job Requirements:

• At least Diploma, Advanced/Higher/Graduate Diploma in Business Management, Business Administration or Sales & Marketing is preferred.
• At least 5 year(s) of working experience in related field is required for this position.
• Preferably Junior Executive specializing in Corporate Sales or equivalent.
• Working experience in Manufacturing Environment will be advantageous.
• Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc.), Outlook, PowerPoint.

Job summary (F&B Sales Department)

1) Responsible for the sales objectives set by the company.

2) Work cohesively with the F&B Sales team.

Area of responsibilities

1) Sector – Food & Beverage (Cafes, Central Kitchen, Distributors, Restaurants, etc) and Hospitality (Hotels, etc).

2) Achieving the sales target set by the company.

3) Responsible for bringing in new customers and making appointments.

4) Responsible to handle customers enquires, direct marketing and contract review activities.

5) Realising the maximum account potential of company’s customers. (Example: Promote new products, upsell more items).

6) Minimise the incidences of lost customers to competition.

7) Work cohesively with Indoor Product Specialist to increase sales target.

8) To update the company on all customer’s feedback on products / services.

9) Attend to the urgent deliveries requested by the customers.

10) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) Class 3 License

2) GCE ‘O’ level.

3) Communication skills, Outgoing personality.

4) Prior B2B sales experience.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Key Job Accountabilities:

· Liaison with customer reps on documentation procedures including certification and maintenance release.

· Ensure all aircraft have valid documents such as Certificate of Registration, Certificate Of Airworthiness, Radio License, Insurance Certificate, etc as applicable.

· Conduct quality internal audits as scheduled by the Quality Audit Plan or as instructed by the Manager Quality.

· Carry out investigation into incidents, accidents,customer compliants and warranty claims.

· Carry out surveillance inspections at various stages of aircraft work in progress for correct maintenance practices, good housekeeping and proper documentation.

· Assist in the evaluation of new or amendments as appropriate of new or changes to existing contracted operators’ interface procedures.

· Carry out Airworthiness Directives review.

· Monitor and track contracted operators’ surveillance follow up action to closure.

· To consolidate the aircraft surveillance and investigation KPI on the program assigned.

· Any other duties as assigned by the Quality Manager.

Required Experience and Qualifications:

• Hold an Aircraft Maintenance Engineer’s License (AMEL) issued by the civil Aviation Authority of Singapore (CAAS) or a foreign equivalent license recognized by CAAS or an FAA A&P certificate or professional licenses relating to aviation.
• Minimum five years working experience in aviation industry.
• Shall possess Diploma in engineering or equivalent.
• Conversant with Airworthiness requirements and / or Quality Management System (AS9110).
• Able to perform internal and external quality audits is an added advantage.
• Strong knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Able to work independently and in a team environment

Details:

• Up to $4,900 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies.

Job Purpose:

• Manage financial accounting for companies within the Singapore Group.
• Coordinate with shared services for day-to-day finance operations, ensuring accurate accounting records and timely reporting.

Responsibilities:

Financial Accounting:

• Prepare monthly closing journal and review accounts reconciliations.
• Monitor monthly inventories aging report for NRV adequacy.
• Control chart of accounts, review consistency, and manage account creation/archiving.
• Review stock take reconciliation and assist in annual policy renewal.
• Support external audits and ensure compliance with accounting standards.
• Submit Benefit in Kind (BIK) - Car and Car-related Benefits.
• Handle Annual Statutory Accounts and XBRL. GST and Tax:
• Review GST submission workings and conduct GST reconciliation tests.
• Prepare tax and deferred tax computations for accounting provision.
• Finalize corporate tax computations for review by HO and tax consultants. Fixed Assets and Capex:
• Review and maintain records for capex and fixed asset requisitions.
• Manage the asset register and demo car records for franchises.
• Coordinate with shared services and operations on day-to-day accounting matters.
• Assist in budget and forecast preparation and finalization.
• Maintain SG Insurance Policy master file and coordinate insurance coverage for company assets.
• Implement and test new programs to ensure functionality based on requirements.
• Set up parameters and interfaces in GDMS for new models/franchise.

Requirements:

• Minimum Diploma in Accounting & Finance with 5-6 years' experience or Degree in Accounting & Finance with 3-4 years' experience.
• Strong Excel skills.
• Ability to thrive in a fast-paced environment.
• MNC background will be added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the sports and recreational facilities, and its related services.

We are looking for individuals who have a strong passion for delivering exceptional service to residents of the University’s student and faculty housing, and athletes and users of sports & recreation facilities on campus. 

The role provides the successful candidate with the opportunity to develop, contribute and grow oneself holistically across areas of excellence in customer relationship management or other leadership positions within the Department.

If you have a degree with more than 3 years of general working experience, you may be the one whom we are looking for.  Having an experience in hospitality sector, especially hotel, hostel or related industry would be advantageous for this role.

The incumbent is required to:

• Manage OCH intranet and internet website, which includes working closely with stakeholders to ensure that website content is accurate and up-to-date at all times, consistent with NTU’s and OCH’s branding and messaging, and user experience is continually improved and refined.

• Manage office administration to ensure the smooth and efficient operations of OCH, which entails creating and maintaining an organised and efficient office environment so that workflows, processes, and systems are structured and optimised to achieve effectiveness and productivity. It includes monitoring and updating all administrative recordings (e.g., office assets and phone lines), office supplies and equipment (and initiating procurement as needed).

• Support the hiring and onboarding of new staff (including Temps and Student Assistants), including all logistical requirements and setup, and OCH internal communications.

• Plan, coordinate and organise OCH events such as engagement sessions, team bonding, learning journeys and training sessions.

• Assume the role of wellbeing ambassador in OCH, with responsibilities including coordinating and sending congratulatory and condolences messages and gifts to OCH staff.

• Plan, and organise senior and middle management meetings (e.g., MT and EMT meetings respectively), including organising agenda, setup of meeting and note-taking at meetings.

• Provide comprehensive administrative and secretariat support to OCH senior officers, including tracking action items and tasks assigned during senior and middle management meetings, drafting document and presentation slides, performing research and analysis for strategic projects, as well as managing calendars, organising and scheduling meetings and appointments for OCH senior officers.

Requirements

• A degree in any discipline

• 3 years of working experience is preferred

• Work experience in hospitality sector, especially hotel, hostel or related industry would be advantageous

• ​Good interpersonal skills

• Excellent written and verbal communication skills

• Proficient in MS Office Applications (Word, PowerPoint, Excel, Access etc.)

• Resourceful, strong problem-solving skills and ability to manage deliverables under tight timelines.

• Ability to adapt and use of enterprise IT systems

Job summary

1) Responsible to carry out the overall sampling & inspection of wet towel, liquid products and packaging materials.

2) Responsible for the cleanliness & tidiness of the premix, mixing & chemical room.

3) To work as part of a R&D/QA/QC team.

Area of responsibilities

1) Conducts sampling and inspection of wet towel during in-process and finished products.

2) Inspects imported finished products samples from Freshening Overseas. Example – Freshening China, Freshening Indonesia.

3) Calibrate equipment for In-house verification (weekly calibration for some equipment). Example – PH meter, weighing scale

4) Inspects machine prior to start-up production (Accomplish Daily Start-Up Check Form).

5) Conducts inspection of raw materials before or during production run. Example - Incoming paper, wrappers, and packaging materials.

6) Assist in attaching appropriate tags (HOLD, REJECTED, APPROVED) on the material/product. It is also his/her responsibility that stocks are properly segregated and that no admixture happens.

7) Ensures daily collection of “retained samples” at production area and act as a retain samples and reference (standard) samples custodian.

8) Ensures all Batch records (QC and Production sheets and Mixing records) are checked and accomplished on time.

9) Conduct inspection of returned goods by customer.

10) Conduct microbial tests on DI Water every start of the week.

11) Check alcohol content and specific gravity of the mixed alcohol solution.

12) Counter check chemicals measured by Mixer Operator for compounding. Sign mixing room record once conformed. Check the solution for smell, pH, SG and Viscosity (if applicable).

13) Ensure that the QC room is tidy at all times and maintain the safety and good housekeeping of hazardous/flammable laboratory supplies by ensuring proper storage.

14) Assist in ISO audits and preparation.

15) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) Minimum GCE ‘O’ level.

2) Understand simple English and Mandarin to communicate with Operators.

3) Background in Cosmetic, Medical Science, Chemistry will be an added advantage.

Working Hours

Monday - Friday: 8 00am to 4 45pm (45 mins break)

Saturday: 8 00am to 12 00pm

Remarks - Occasional OT

Primary Objective

The Merchandising Administrator is responsible to support all business reporting for the Merchandising department in all areas of the department especially in the functions of merchandising & brand marketing.

The main focus for the role is on weekly, monthly, quarterly, annually & other ad hoc business, merchandizing and management reporting for the assigned regions. The role reports directly to the Merchandising Director with indirect reports to the Merchandising Managers.

JOB DUTIES & RESPONSIBILITIES

1) Business Reporting

• Generate, perform and potentially analyses relevant merchandising/performance ROI reports which will be in a weekly, monthly, annually period based, detailed reports for sales by SKU/brands report, stock level monitoring, identify/monitor slow moving, promotions & bestsellers items
• Reporting on ad-hoc price data summary & survey verification on pricing
• Additional Global Merchandising support for ad-hoc reporting for SG, HK & Korea.

2) Purchase Order & SKU Maintenance

• Extract system data such as [historical sales, stock inventory, on order, pricing] to prepare buying spreadsheet for Buyer to work on
• Upload PO and follow-up vendor shipment delivery status
• Upload prices data and other information by SKU
• Creation of New merchandises SKU

3) Shipment & Stock Management

• Communicate to Logistics & Brands for shipment PO/stock issues/ any discrepancy reporting
• Communicate to Operations on stock availability/ arrivals/ requisitions/ transfers etc
• Distribution list preparation for New merchandises
• Communication to Operations for New merchandise orders

4) Additional duties

• Any other administrative tasks which may include but not limited to order processing, creating & maintaining system SKU data, managing non-commercial items, liaising with warehouse on shipment status & stock related matters
• Follow up on monthly routine with Brands e.g. sales incentive/contest & on-counter GWPs & discount summary update
• Manage timely stocks return to vendors and stocks write-off/conversion
• Provide GWPs shipping information for warehouse follow-up on SKU tagging
• Ensure & communicate agreed promotion mechanics with vendors & Operations

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.