Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Main Responsibilities

Brand Assurance and Creative

• Establish strong working relationships with licensee to facilitate Brand Assurance & Creative requests, issues, and needs.
• Continually work with all team members (licensing, sales, marketing) within the office and SEA daily.
• Fulfill BA & Creative functions for Principals/IPs as per brand guidelines.
• Support in all aspects of BA & Creative jobs.
• Other projects: Assisting in research and development of branding/style guide/creative projects OR working/providing creative brief to design agency etc.

Brand Assurance/Licensee Management and Compliance (with regards to use of style guide & product development)

• Ensures high compliance achieve by licensees at each stage (concept, pre-prod to final).
• Ensures a timely communication flow of information from Principals to licensee and vice versa.
• Conduct BA workshops and technical assistance to licensees.
• To ensure that licensees optimize the use of each style guide/trend program.
• To work with sales and ensure that licensees optimize effort to develop/launch product per contract.

Product Development

• Sound knowledge of product development process, new technology, seasons, trends & colors.
• Arrange initial product development meetings with key licensees to discuss creative and innovative branding ideas/styling/applications where appropriate.

Creative Projects

• Support sales personnel with appropriate product/premium concept for pitching purpose.
• Supports licensees with product concepts or final artwork.
• Conceptualize impactful Advertising & Marketing materials to support product launch, marketing or retail promotions, store openings etc.

Others

• Manage and disseminate all creative materials.
• Materials include style guides, trend programs, other creative materials, etc.
• Maintenance & security of inventory, crosscheck controls & record keeping on dissemination of proprietary materials.
• Style guide program management – communicate with licensees regarding new and/or discontinued materials.

Job Requirements

• Good level of general education, preferably a design or arts diploma/degree
• At least 2 years and above in licensing/advertising agency or related design field
• Strong experience with graphics packages (Adobe Photoshop, Illustrator, InDesign, etc.)
• Knowledge of After Effect & 3D Program are advantages
• Initiative, able to work independently as well as good team worker, attention to detail and strong time management/organization skill

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

AlwaysHired is representing our established client in the early childhood education space to recruit for a Quality Assurance Executive for Regulatory & Standards responsibilities. This position will be supporting their team onsite at their HQ office.

Job Responsibilities:

General Responsibilities

• Ensure that all services offered through the centres meet or exceed internal and quality assurance guidelines.
• Conduct audits on regulatory compliances, internal processes, procedures and potential highrisk
  non-compliances areas as per Regulatory Standards.
• Involved in initiatives to implement quality measures to raise the standard of early childhood
  care and education in child care centres.
• Ensure centres’ adherence and conformity to corporate identity and guidelines.
• Ensure the team provide a safe and nurturing environment for children that encourage their
  social, emotional, physical and intellectual development.
• To escalate issues and concerns to management in a timely manner.

Licensing and SPARK certification

• Familiar with ECDC Act
• Familiar with SPARK QRS-U.
• Ensure that the centres adhere and compliance to the regulatory standards.
• Develop action plan to meet Licensing & SPARKS criteria

Policies and Procedures

• To oversee, track and monitor centre’s corrective action responses, ensuring that centre’s
  principals, supervisors and staffs follow through all corrective action plans and review the
  effectiveness of such responses.
• Motivate the team to achieve operational effectiveness, ensuring ongoing organisational
  capabilities without compromising quality standards.

Requirements:

• Diploma in Early Childhood Care & Education (ECCE) or related discipline.
• At least 3 year(s) of working experience in the related field is required for this position
• Knowledge of quality/compliance management as well as regulations and standards in Early
  Childhood
• Experience with quality improvement systems
• Aptitude for reviewing data, strong analytical skills and meticulous
• Proficient in Microsoft applications such as Word, Excel and PowerPoint
• Preferably Junior Executive specialized in Quality Control/Assurance or equivalent.

We regret to inform that only shortlisted candidates will be contacted.

AlwaysHired Pte Ltd (24C2293) | Ong Jian Fu (Keith) (R1327244)

• Report to the Head Department Manager who leads the Department's quality assurance aspect.
• Support Aerospace related quality management system and quality plans
• Production Quality for department
• Manage Production Organisation Approval activities
• Manage non-compliance process and perform defect trending
• Lead inspection plans
• Verify that inspection steps are inserted in the manufacturing documentation.
• Verify that calibration status of Inspection, Measuring and Test Equipment (IMTE) is maintained.
• Verify conformity of jigs and tooling where applicable.
• Co-ordinate non-conformity report with Design Organisation and ensure timely closure.
• Other quality related tasks assigned by the Head.
• Concurrent assignment
• You may be assigned by the Head for other tasks to support project management and business development

Requirements:

• Diploma / Degree in Engineering related courses.
• At least 3 years of relevant experience, particularly with experience in manufacturing and special processes audit
• AS9100 certified auditor
• Possess knowledge in aircraft structure parts, components, hardware, consumables or manufacturing process
• Possess basic knowledge of airworthiness requirement
• Strong communication and interpersonal skills
• Part 21 sub-part J/G knowledge /Additive Manufacturing related knowledge/ project management experience is added advantage.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Responsibilities

• Report to Quality / EHS section head / Department head
• Manage environmental, health and safety management systems for compliance.
• Assist & support section head with the execution of section’s day-to-day operation
• Facilitate conformity towards QEHS management system requirements
• Handle feedbacks, expectations, requirements and complaints
• Carry out audit compliance works
• Carry out inspection, check and audit for compliance
• Carry data analysis, investigation and action plans with related parties
• Facilitate or carry out incident or accident investigation work.
• Conduct trainings, emergency response drills and carry out promotional activities
• Operate systems that support and maintain QEHS management system
• Conduct quality, WSH and management review meetings for top management
• Perform roles and responsibility assigned by department head
• Provide organizational awareness and training
• Promote, facilitate or implement improvement plans

Requirements

• Possess relevant experience in quality management system (ISO 9001) or a good diploma/ degree in relevant discipline.
• Possess good understanding and experience in ISO standards (ISO14001 and ISO 45001 or Singapore Standard 651)
• Possess good communicating skills in handling inquiry
• Possess good problem solving skills
• Work experience in manufacturing environment.
• Meticulous in nature, positive work attitude, responsible and good team player

*Company transport provided | 5 days work week

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

PROJECT :

• Maintaining of our scope certification to Singapore and be certified ISO9001 and AS/EN9120
• Internal deployment of Quality System according to Branch objectives,
• The company's constraints and customers’ requirements.

METHODS & LEAN :

• Contribute to the continuous improvement of the organization of the different flows
• Apply lean principles with design activity level, project management level and a design strategy level
• Drive the lean spirit of the group in the Singapore facility
• Implement the working methods and organization from Paris in Singapore for logistics activities under Part 21/145 regulatory in compliance with Headquarters processes
• Continuously identify improvement areas and applying new techniques to enhance existing operation standards.
• To be the link between the French team/employees and Singapore team/associates to get an easy best practices exchange
• Train and support teams in Lean and methods
• To be the methods and Lean contact with French management from Paris in Singapore
• Manage 5S leans projects to achieve productivity and achieve process yield
• Preferred experience in handling AFNOR audit and European Standard audits, ISO9001 and AS/EN9120

QUALITY :

• Manage the quality department in Singapore
• Promote Quality to all organization in Singapore
• Implementation and follow up of quality procedure
• Participate in meetings to set up new flows, new contracts.
• Manage all internal and external audit and relationship with customers quality departments
• Write and follow up audit report and actions plan
• Handle the Quality surveys

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Ding Xin Er
EA Personnel Reg No: R22106669

Job Description:

• Review and approve electronic batch records to ensure compliance with regulatory standards
• Identify and address discrepancies or errors in electronic batch records
• Collaborate with production and quality teams to resolve issues related to electronic batch records
• Conduct internal audits of electronic batch records and document findings
• Provide training on electronic recordkeeping practices to relevant personnel
• Contribute to continuous improvement initiatives related to electronic batch record processes
• Maintain electronic record management systems and ensure data integrity

Requirement:

• Bachelor's degree in a relevant field (e.g., pharmaceutical sciences, chemistry, biology)
• Knowledge of regulatory requirements related to electronic batch records in the pharmaceutical industry
• Strong attention to detail and analytical skills
• Excellent communication and collaboration abilities
• Ability to work effectively in a team environment
• Prior experience in a pharmaceutical or related industry is a plus

Responsibilities

1、Strategic planning and implementation:

• Based on the company and department business strategy, formulate the quality management strategy plan in line with the actual situation;
• Decompose planning objectives, formulate detailed implementation plans, and ensure the effective implementation and execution of all objectives;

-Regularly evaluate the implementation of the strategic plan and make necessary adjustments and optimizations.

2、Quality management system construction:

• Establish and improve the company's quality management system to ensure the compliance and efficiency of the system;
• Guide each business sequence to establish and optimize the quality management system to ensure the unity and coordination of each system;

-Regularly supervise and evaluate the operation effect of the quality management system, put forward improvement suggestions and implement them.

3、0-1 construction and management of quality team:

-Optimize the organizational structure of the quality team, clarify the responsibilities and work processes of each position;

• Responsible for talent recruitment, training, assessment and motivation of the quality team to ensure the professional quality and work enthusiasm of team members;

-Set team goals and performance appraisal standards, and lead the team to continuously improve organizational ability and work efficiency.

4、Product life cycle quality management:

• Responsible for formulating quality standards and IPD process management in product R&D phase to ensure the quality of product design;
• Manage supplier quality, develop and monitor supplier quality standards, and ensure the quality stability of the supply chain;
• Supervise the quality control in the production process, find and solve the quality problems in production in a timely manner;
• Responsible for quality improvement after product launch, collecting customer feedback, analyzing quality problems and promoting quality improvement.

5、Cross-department coordination and daily management:

• Coordinate resources and relationships with other departments to solve quality problems across departments and ensure smooth work flow;
• Build and optimize standard work procedures and systems to improve overall work efficiency;

-Responsible for the daily management of the team, making the team work plan and ensuring the orderly progress of all work.

Requirements

1. Junior college degree or above, engaged in quality management for more than 5 years, more than 3 years quality and quantity team management experience, rich experience and proficient in total quality management system, responsible for multi-category product quality management experience is preferred
2. Have high quality concept, strict quality standards and sense of responsibility, outstanding management leadership, communication and coordination skills, entrepreneurial passion and high ambition;
3. Have good teamwork, service support ability and awareness, adhere to the principle of the premise, have professional and efficient product quality problem solving ability;
4. Have 0-1 process system construction ability, data analysis ability, strong logic, high sensitivity, skilled use of quality management tools, insight and analysis of the root cause of problems;
5. Have good business awareness and thinking, excellent leadership and management ability, judgment ability and decision-making ability, can combine the actual business model, from the cost efficiency experience dimension, promote business development;
6. skilled use of quality management tools (QC seven techniques, 8D, five tools, PDCA, QCC, etc.)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

Responsibilities

• Plan and execute Internal Audits (program manual audit, office audit, Process monitoring) and file assessment forms.
• Assist the Certification Manager/Director in management review and advisory council.
• Register, investigate, handle, follow-up and coordinate with the Certification Manager/Director for complaints, incident and appeals.
• Assist the Certification Manager/Director with handling of claims.
• Define, select, and follow-up of improvements.
• Filing of Improvements:
• Pursuit of efficiency/QHSE improvements.
• Processing of corrective actions with regards to the QHSE system.
• Supervise accreditation, Procedure Manual, and specific program manual and its implementation, validate new programs:
• Maintain and ensure implementation of Accreditation-demands, including but not limited to Procedure Manual and impartiality check and all activities implemented from the QHSE manual.
• Verify and review the overall management system, in compliance with ISO 9000, ISO 19011, ISO/IEC 17065, ISO/IEC 17021 and ISO/IEC 17020, and other Government Regulation
• Validate the program by means of reviewing the certification, inspection, and pest management -process(es).
• Evaluate the use of accreditation logos in marketing material.
• Evaluate the organization and environment on efficient and correct operation of the certification and inspection program:
• Technical check on objective and justified certification decision.
• Coaching certifiers and personnel on improvements.
• Identify improvements for the system (means and methods).
• Identify and report omissions to Management.
• Evaluate whole certification, inspection, pest management processes to ensure its effectiveness and efficiency.
• Report the result of evaluation of whole certification, inspection, pest management processes and the functioning of the quality management system to the Certification Manager/Director for continuous improvement.
• Assessment of control organizations.
• Ensure and control that the QM is carried out in accordance with company procedures and carry out company risk prevention ang opportunity attainment in accordance with applicable systems and procedures.
• Approve and ensure the qualification of personnel related to QM system knowledge and its implementation.
• Identify qualification criteria by means of coordination with Scheme coordinator if needed.
• Monitor the qualification of certification, inspection, pest management personnel to meet qualification criteria per standard requirement, along with Scheme coordinator and certifier if needed.
• Monitor the qualification QM personnel.

Requirements

• Bachelor's degree or comparable level by training or experience in a relevant discipline.
• Minimum 5 years of experience in inspection, certification, pest management industry or related field.
• Having experience as program coordinator, supervisor, or relevant position.
• Lead auditor training.
• Knowledge of the current version{s) of ISO 9001, ISO/IEC 17065 and/or ISO/IEC 17021, ISO/IEC 17020, and other Government Regulations
• Knowledge of audit principles, practices, and techniques ISO 19011
• Experience with QHSE and/or other sustainability standards.
• Knowledge of company/management processes.
• Knowledge of inspections, pest management and certifications.
• Good command of English spoken and written.

Location: Shenzhen, China

Salary: S$ 5,000 - S$ 8,000 (Gross Inclusive Overseas Allowance: Flight, Transport, Accommodation, Meals) + AWS + VB

*Manufacturing industry background (Electronic Consumer Goods, Semi-conductor, OEM/ODM) is preferred

Responsibilities

• Analyze and manage quality requirements, anomalies, and progress tracking.
• Formulate quality improvement progress with stage goals and follow-up on achievement.
• Monitor quality development approvals and acknowledgments.
• Risk management and coordination of customer complaints.
• Integrate market information and competitor intelligence.
• Negotiate rules for line acceptance.
• Follow up on process issues related to FATP stages.

Qualification:

• More than 5 years of experience in project quality management.
• Opportunity to be expat based 85% deployment in China.
• Ability to independently conduct meetings with foreign clients and deliver presentations.
• Experience in dealing with foreign clients preferred.
• Background in engineering or project management, with experience in new product development preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description

PROJECT:

• Maintaining of our scope certification and be certified ISO9001 and AS/EN9120
• Internal deployment of Quality System according to Branch objectives, the company's constraints and customers’ requirements.

METHODS & LEAN:

• Contribute to the continuous improvement of the organization of the different flows
• Apply lean principles with design activity level, project management level and a design strategy level
• Drive the lean spirit of the organization in the Singapore facility
• Implement the working methods and organization from Paris in Singapore for logistics activities under Part 21/145 regulatory in compliance with Headquarters processes
• Continuously identify improvement areas and applying new techniques to enhance existing operation standards.
• To be the link between the French team/employees and Singapore team/associates to get an easy best practices exchange
• Train and support teams in Lean and methods
• To be the methods and Lean contact with French management from Paris in Singapore
• Manage 5S leans projects to achieve productivity and achieve process yield
• Preferred experience in handling AFNOR audit and European Standard audits, ISO9001 and AS/EN9120

QUALITY:

• Manage the quality department in Singapore
• Promote Quality to all organization in Singapore
• Implementation and follow up of quality procedure
• Participate in meetings to set up new flows, new contracts.
• Manage all internal and external audit and relationship with customers quality departments
• Write and follow up audit report and actions plan
• Handle the Quality surveys

SKILLS:

• Integrity and exemplarity.
• Excellent communication skills.
• Result oriented mind.
• Good data analytical experiences.
• Well-versed in excel and Microsoft word, PowerPoint.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

• Monday - Friday: 8.30AM- 6PM
• Location: Pioneer

Our client is a well-established manufacturer of hardware.

Responsibilities:

• Performing incoming & outgoing inspection of goods
• Ensuring inspection and test equipment are in good conditions and calibrated
• Performing calibration and maintenance for in-house measuring equipment periodically
• Documentation and verification of all inspections of goods
• To participate in Company’s continuous initiatives and training
• Other tasks as assigned by superior

Requirement:

• Min GCE ‘N’/ ‘O’ Level/ ITE Cert/ Diploma in related field
• At least 1 year of QA experience
• Basic computer skill(s): Microsoft Office
• Ability to work independently as it is a fast-paced working environment

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

• Monday - Friday: 8.30AM- 6PM
• Location: Pioneer

Our client is a well-established manufacturer of hardware.

Responsibilities:

• Performing incoming & outgoing inspection of goods
• Ensuring inspection and test equipment are in good conditions and calibrated
• Performing calibration and maintenance for in-house measuring equipment periodically
• Documentation and verification of all inspections of goods
• To participate in Company’s continuous initiatives and training
• Other tasks as assigned by superior

Requirement:

• Min GCE ‘N’/ ‘O’ Level/ ITE Cert/ Diploma in related field
• At least 1 year of QA experience
• Basic computer skill(s): Microsoft Office
• Ability to work independently as it is a fast-paced working environment

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Position Summary

Responsibilities

Primary Responsibilities

• Inspect, test and sample materials or assembled parts or products for defects and deviations from specifications

• Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments

• Discuss inspection results with those responsible for products and recommend necessary corrective actions

• Discard or reject products, materials and equipment not meeting specifications

• Maintain records of testing, information and various metrics such as number of defective products per day etc.

• Inspect procedures of the entire production cycle to ensure they are efficient and comply with safety standards

• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database

• NCR data collections and photos taking

Qualifications Summary

Experience:

This position requires minimum 1-year relevant experience in quality control

Education:

Minimum ITE grad

Skills:

Proficient in MS Word, Excel, Outlook etc.

Position Summary

To assist the department to manage the quality assurance function and achieve customer’s

satisfaction.

Responsibilities

Primary Responsibilities

• Ensure all processes and procedures comply to Customer's Standards and GMP requirements.

• Lead and Drive Quality Awareness for team in WH/PA with plans.

• Lead and Drive for Quality Improvement and Root Cause Investigation for NCR/Customer Complaints to improve KPI performance.

• Lead GMP & GDP Audits for Production Assembly and Warehouse.

• Provide Quality Trainings for new/existing employees.

• Maintain the documentation of and conduct site training for all assigned SOP and WI.

• Maintain a detailed training plan for all staff and ensure that training is completed in a timely manner.

• Ensure all relevant SOPs and WIs are adhered in assigned operations.

• Identify issues in efficiency and work on improvements.

• Staff performance management

• Enforce strict safety guidelines and company standards

• Preparation of various reports (KPI, GMP & GDP, etc)

• Other adhoc duties as assigned from time to time.

Qualifications Summary

Experience:

• Experience in ISO9001/GMP system.

• Experience in GMP/GDP/ISO audits.

• At least 5 years of working experience in manufacturing industry.

Education:

• Diploma or degree within relevant field or similar working experience.

Skills:

• Positive mindset.

• Leadership Skill.

• Able to multitask.

• Energetic to strive for improvement.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Description

PROJECT:

• Maintaining of our scope certification and be certified ISO9001 and AS/EN9120
• Internal deployment of Quality System according to Branch objectives, the company's constraints and customers’ requirements.

METHODS & LEAN:

• Contribute to the continuous improvement of the organization of the different flows
• Apply lean principles with design activity level, project management level and a design strategy level
• Drive the lean spirit of the organization in the Singapore facility
• Implement the working methods and organization from Paris in Singapore for logistics activities under Part 21/145 regulatory in compliance with Headquarters processes
• Continuously identify improvement areas and applying new techniques to enhance existing operation standards.
• To be the link between the French team/employees and Singapore team/associates to get an easy best practices exchange
• Train and support teams in Lean and methods
• To be the methods and Lean contact with French management from Paris in Singapore
• Manage 5S leans projects to achieve productivity and achieve process yield
• Preferred experience in handling AFNOR audit and European Standard audits, ISO9001 and AS/EN9120

QUALITY:

• Manage the quality department in Singapore
• Promote Quality to all organization in Singapore
• Implementation and follow up of quality procedure
• Participate in meetings to set up new flows, new contracts.
• Manage all internal and external audit and relationship with customers quality departments
• Write and follow up audit report and actions plan
• Handle the Quality surveys

SKILLS:

• Integrity and exemplarity.
• Excellent communication skills.
• Result oriented mind.
• Good data analytical experiences.
• Well-versed in excel and Microsoft word, PowerPoint.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

About Moore

At Moore, our purpose is to help people thrive – our clients, our people, and the communities they live and work in. We are a global accounting and advisory family with over 34,000 people in 522 offices across 112 countries, connecting and collaborating to take care of the needs of our stakeholders - our clients, our people and the community at large - at local, national and international levels.

When you work with Moore firms, you will work with people who care deeply about your success and who have the dedication to develop you to the full potential. In Moore Stephens LLP, you will be part of a business transformation process in the creation of a unique firm.

About the role

You will have the opportunity to help shape, influence and drive the business of the Firm. We are looking for ambitious candidates who can and wish to make a difference. Your personal development needs will be provided for by the Firm. Audit Directors will be groomed to be admitted as Partners under the Firm’s fast track programme. Direct admittance to Partnership is envisaged for the right candidates.

Responsibilities:

• Lead a team of audit professionals and manage a portfolio of audit clients
• Oversee proper execution of external audit engagement including planning, execution of fieldwork and review of audit engagements
• Develop and maintain client relationships develop new business opportunities
• Involvement in functional areas and development of new service lines

Requirements:

• A recognized degree in Accountancy or professional accounting qualifications such as ACA, ACCA, CPA, Australia or equivalent
• Experience in shipping industry is an advantage
• Relevant experience with large/medium size public accounting firms
• Excellent communication, technical and interpersonal skills

Key Responsibilities: Support the Head of Technical and Compliance in reviewing and monitoring that Financial Statements Audit and Assurance Engagements within the firm, as well as firm-wide policies, processes, and procedures, comply with all applicable Pronouncements, including International Standards on Auditing (ISA), International Financial Reporting Standards (IFRS), International Code of Ethics for Professional Accountants (IESBA), International Standards of Quality Management (ISQM), corporate regulations, and other authoritative pronouncements.

Candidates for this role will be supporting the firm’s technical department in achieving the following outcomes:

• Establishing policies and procedures within the firm to ensure compliance with the above Pronouncements.

• Implementing and monitoring the Firm’s program to compliance with ISQM.

• Planning and conducting risk assessments and quality control reviews on engagements, to ensure compliance with the above Pronouncements.

• Validating that controls established by the Firm to comply with the Pronouncements are operating effectively and timely.

• Analyzing and identifying gaps, and potential areas of improvement, in quality control procedures within the Firm to ensure compliance with the above Pronouncements, and proposing remediation plans.

• Conducting real-time reviews of financial statements audit and assurance engagements before audit opinions are signed.

• Carrying out root cause analyses and monitoring effectiveness of action plans to address areas of weaknesses identified.

• Training, coaching, developing and cultivating technical competencies to ensure capability of designated employees to maintain and comply with the Pronouncements.

• Preparing and collating information/reports for regulatory and internal reviews and handle any related coordination work.

Requirements:

• Bachelor’s degree in accountancy or other relevant disciplines.

• Minimum 8 years’ experience in an audit and/or quality role, within a Public Accounting firm.

• Candidates with experience in similar quality management roles are preferred.

• Excellent presentation, written and verbal communication skills to communicate across all levels of staff and management.

Overview: We are seeking a talented and experienced Quality Engineer to join our team to help with Automation via Selenium. The ideal candidate will be responsible for designing, developing, and executing automated tests to ensure the quality and functionality of our web applications. This role requires a deep understanding of Selenium, JIRA, test automation frameworks, and software development life cycles.

Key Responsibilities:

1. Test Automation Development:
   Design, develop, and maintain automated test scripts using Selenium.
   Create and implement comprehensive test automation frameworks.
   Integrate automated tests with JIRA and Continuous Integration/Continuous Deployment (CI/CD) pipelines.
2. Test Planning and Execution:
   Develop detailed, comprehensive, and well-structured test plans and test cases.
   Execute automated test scripts and analyze results to ensure software quality.
   Identify, record, document, and track bugs using bug tracking tools.
3. Collaboration:
   Work closely with software developers, QA analysts, and product managers to understand product requirements and functionality.
   Collaborate with DevOps and development teams to optimize the automation processes.
   Provide feedback and recommendations to developers on software usability and functionality.
4. Continuous Improvement:
   Stay up-to-date with the latest industry trends and best practices in test automation.
   Continuously improve and refactor automated test scripts and frameworks.
   Mentor and support junior QA team members in test automation techniques and best practices.
5. Application Support and Improvement:
   Able to support application improvement through:
   Review and support refactoring and optimization of application
   Architect and implementing a data schema

Qualifications:

• Education:
  Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience:
  2+ years of experience in test automation using Selenium.
  Experience with programming knowledge such as Java, Python, or C#.
  Proven experience in developing and implementing test automation frameworks.
• Technical Skills:
  Proficient in Selenium and test automation tools.
  Understanding of software testing principles, methodologies, and best practices.
  Experience with version control systems like Git.
  Familiarity with JIRA and CI/CD tools.
  Knowledge of web technologies (HTML, CSS, JavaScript), message broker (rabbitMQ) and databases (SQL, NoSQL).
• Soft Skills:
  Excellent problem-solving and analytical skills.
  Excellent communication and collaboration skills.
  Ability to work in a fast-paced and agile development environment.
  Detail-oriented with a passion for delivering high-quality software.

Interested Applicants, please email your resume to [email protected] (R1767650), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.