About the company

My client is a growing software company that aspires to be a pioneering force in the realm of employee medical benefits and they believe in streamlining the healthcare process for the benefits of both companies and employees.

As part of their business expansion to oversee their inbound sales channel, they are looking for a Sales Support Specialist to follow up on customer inquiries and ensure that they are directed to the proper channels.

About the role

Reporting to the Head of Sales, your responsibilities will includes

• Ensure timely and professional responses to customer inquiries across various communication channels.
• Engage in virtual meetings with potential clients and, as needed, participate in face-to-face appointments.
• Develop comprehensive proposals, quotations, and cost estimates tailored to prospective clients.
• Implement consistent follow-up strategies throughout the sales cycle to drive successful deal closures.
• Maintain and keep sales databases and tracking tools current and accurate.
• Collaborate effectively with account managers to facilitate a smooth transition for closed-won accounts.
• Keep abreast of new product launches and features, providing valuable insights to enhance sales strategies.
• Identify and propose improvements to the sales process for enhanced efficiency. Contribute data and constructive feedback to the Marketing team to optimize digital marketing initiatives.

Skills and experience required

• Min 3 years of relevant experience with hands on experience with CRM systems
• Able to work independently and collaboratively with cross functional teams in a fast paced environment
• Strong verbal and written communication skills and with a customer centric mind-sets

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977)

Your new company

An advisory firm seeking to hire and train a junior HR Administrator to join their HR team - role is looking at an initial 6 months with opportunities of progressing into a perm.

Your new role

• Reporting directly to the HR Manager
• Daily updates of HR documents
• Liaising with employees' queries
• Assisting with planning of employees' engagement event / office parties

What you'll need to succeed

• Diploma in Human Resource or any other relevant field of studies
• Candidates with HR internship experience will be an added advantage
• Able to multi-task and willingness to learn
• Able to commit for the contract period

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

Job Description

The Bid Specialist’s core responsibilities are to manage prospective clients’ formal requests for proposals from receipt to submission, with support and partnership with the Senior Bid Manager. The role involves engaging subject matter experts across the business and writing compelling responses to help accelerate the growth of Allegis Global Solutions. The role involves operating as a business partner with Business Development, Operations, and Finance partners across the region and globe on large workforce solutions opportunities in the talent management industry.

The Bid Specialist role is customer-focused and able to successfully manage all facets of the proposal process under tight deadlines, including project management, response writing, stakeholder management, editing/proofing, document production, and quality control. The Bid Specialist should quickly grasp win themes, developed in partnership with Business Development, Solutions, and Operations, and compellingly articulate these in writing for an external audience.

Responsibilities

• Project managing the bid process from RFx receipt through to submission to ensure a consistently high-quality end product in line with client requirements and AGS strategy
• Writing proposals and related documentation for AGS workforce solutions product offerings
• Shaping opportunity win themes through collaboration with business development, solutions, and operations from pre-tender receipt through to the negotiation stage
• Collaborating with the pitch development team to (or, where they are not assigned; directly) manage and build pitch decks based on proposal content and requirements
• Championing specific customer needs during bid development sessions, pitch deck development, and the bid process generally
• Working with key stakeholders to build a compelling, differentiated offer
• Ensuring client-facing output adheres to corporate visual brand and general high-quality standards
• Facilitating gate and proposal development calls
• Actively participating in the development of new solutions and proposal ideas
• Peer reviewing and feeding back on other team members’ RFxs
• Managing production, distribution, and control of documents
• Maintaining and enhancing the proposal response database (Qvidian)
• Documenting own bid activity (in outline) through the Salesforce CRM system.

Qualifications

• A Bachelor's Degree in any field, ideally from a reputable University.
• 2-4 years of proposal/tender writing experience or skills working within Sales Support - Bids, Other Bid/Proposal type tole, Tender Writing, Copywriting, Journalism, Recruitment etc.
• Open to candidates who have transferrable skills, excellent communication skills in writing and stakeholder management, and are interested in a career in Bid Management, with an awesome leader/mentor!
• Native or high fluency levels in written and spoken English
• Ability to work under pressure toward deadlines with support from your Senior Bid Manager
• Highly organized working method, with a strong attention to detail
• Ability to work with, and coordinate input from a wide range of stakeholders at all levels
• Strong organizational and communication skills
• High levels of grammatical, spelling, and formatting accuracy
• Strong team player, with the ability to work independently as well as in a team setting
• Proven skills in producing and editing content in a business environment
• Intermediate to advanced user of MS Word and PowerPoint following our corporate brand guidelines
• Intermediate user of Excel
• Ability to manage time, multi-task, and thrive in a pressurized, deadline-driven environment, working across the Asia Pacific region.

Desirable Qualifications, Skills, and Experience

Recruitment Process Outsourcing (RPO) and/or Managed Service (MSP), Services Procurement, Agency, In-house or any recruitment knowledge/experience. In addition, knowledge of any proposal automation software or a foundation would be highly sought after (but not mandated).

Key Requirements

1. Test Management Experience: Proven track record in test management, specifically for Data and Analytics projects. Experience in managing testing phases for large data platform migration engagements.
2. Power BI Expertise: Hands-on experience with Power BI for data visualization and analysis. Ability to develop and interpret complex reports and dashboards.
3. SQL and Database Knowledge: Proficiency in SQL, with a preference for candidates experienced in Databricks or Azure SQL. Understanding of database structures, theories, principles, and practices.

Key Responsibilities

1. End-to-End Test Management: Oversee all aspects of testing within large data platform migration projects, ensuring comprehensive coverage of data integrity, performance, and functionality.
2. Stakeholder Management: Liaise with business users and stakeholders to ensure testing objectives are aligned with business needs. Effectively communicate test progress, insights, and outcomes.
3. Test Strategy Development: Develop and document a comprehensive test strategy, detailing methodologies, tools, timelines, and resource requirements.
4. Reconciliation Strategy Preparation: Prepare a reconciliation strategy to ensure data accuracy and consistency post-migration. Implement checks and balances to validate data integrity.
5. Test Plan and Case Review: Oversee the creation of test plans and test cases, ensuring they are robust and cover all critical scenarios. Review and provide feedback for continuous improvement.
6. Test Team Management: Lead and manage a geographically distributed test team based in Singapore and India. Coordinate efforts, delegate tasks, and ensure efficient team collaboration and productivity.
7. Reporting and Analysis: Regularly report on test progress, challenges, and outcomes. Analyze test results to identify trends, issues, and areas for improvement.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Strong leadership skills with experience in managing cross-cultural teams.
• Excellent communication and interpersonal skills for effective stakeholder engagement.

What we offer you

Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.

For GDPR reasons, kindly submit your application via the link below:-

https://careers.avanade.com/jobsenus/JobDetail/Data-Test-Manager/72617

Breaking the bias through strength and growth.

https://www.avanade.com/en/blogs/inside-avanade/women-at-avanade/breaking-bias-strength-growth

How to have the tech career your want.

https://www.avanade.com/en/blogs/inside-avanade/avanade-spotlight/have-the-tech-career-you-want/

Role Description

Within the Treasury & Trading (T&T) Asia department, under supervision of the Senior Business Manager the Business Applications and IT Development Specialist internship consists of improving the T&T Asia internal applications part of the operational framework and processes of the Sales & Client Trading teams as well as Treasury team. The intern is notably expected to:

■ improve, develop, and maintain all T&T Asia internal applications

■ support ad-hoc request from T&T Asia teams

Responsibilities

T&T Asia Internal IT Project Management

■ Identify business needs

■ Develop and deliver end-to-end solutions

■ Lead and drive T&T IT internal projects within defined scope

■ Make impact assessments, find optimal solutions

■ Ensure successful running, completion, and documentation of internal IT projects

T&T Asia Internal Applications & Data Management

■ Review the framework of the T&T Asia internal applications

■ Rationalize T&T data management

■ Improve and automate T&T Asia reporting/dashboard

Key Interactions

■ With T&T Asia teams to identify needs and implement ad-hoc solutions

■ With Asia IT to support the governance, the implementation, the support of T&T internal applications

Compliance and Risk

■ Comply with the relevant laws, regulations and guidelines issue by the MAS or HKMA, or any other regulating authority

■ Strictly adhere to the Bank’s policies, procedures and trading limits

■ Escalate potential compliance and risk issues promptly

Core Skills

■ IT programming skills: Python (scikit-learn, NumPy, pandas, matplotlib,..etc), VBA, Power BI, R, SQL

■ Strong work ethic, patience, and customer service-oriented skills

■ Ability to work independently under pressure and foster teamwork

■ Possess positive attitude, attention to detail, and diligent work

■ Ability to organize, plan, and solve problems

■ Ability to learn and adapt to changes

■ Efficient, accurate, and methodical organization skills

• Conduct quality inspections and analyses on non-conforming (NC) and Return Merchandise Authorization (RMA) materials, and carry out initial investigations into the root cause of NC issues.
• Coordinate with internal and external parties to manage the handling of non-conforming (NC) and Return Merchandise Authorization (RMA) materials.

Requirements:

• Higher NITEC in Electronic/Electrical Engineering or equivalent.
• At least 2 years of handling NC and RMA experience in production/engineering semiconductor test facilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities

• Understand the vision and strategies of IT Management to plan and implement initiatives accordingly.
• Propose and develop processes for new initiatives and operationalize them to improve the IT organization.
• Promote centralization initiatives across different teams in the Asia Pacific region to optimize resource utilization and improve process efficiency.
• Establish and maintain central contract registry and contract repository for the IT organization.
• Support vendors onboarding and contract engagement processes including to perform contract classification, risk assessment and materiality check etc.
• Understand the bank’s local and Head Office rules, and local regulatory requirements (e.g., PDPA, MAS Outsourcing Guidelines etc) on vendor engagement and service outsourcing to ensure all due diligent check are performed.
• Liaise with stakeholders, vendors, IT Project Managers and Legal & Compliance department to review clauses in new contracts to ensure all clauses, including both legal and commercial terms are acceptable.
• Contract owner to onboard and manage the contract of onshore and offshore vendors with multiple sub-contracts.
• Perform regular review and due diligent check on existing vendors and sub-vendors.
• Establish procurement process and guidelines for IT Department, including RFP and tendering process.
• Establish rate card for standard goods and services as a benchmark for IT organization.
• Perform analysis on procurement pattern base on procurement history and contract registry to seek benefit from vendor consolidation.

Job Requirements

• Diploma or bachelor’s degree in a relevant field such as Information Technology, Business Administration, Law, Finance, or Procurement with min. 5-7 years of related work experience
• Experience in a centralized contract management function is a must
• Good understanding in contract management process and able to understand general contract terms
• Understanding of PDPA requirements
• Professional Certificate in Contract Management, Procurement, and/or Vendor Management is an advantage
• Experience in handling contract management in Financial Institution is an added advantage
• Experience in handling contract for offshore center is an advantage
• Good communication and stakeholder management skills
• Proficiency in Microsoft Office 365 including Microsoft Excel and PowerPoint
• Good understanding of MAS’s guideline pertaining to Outsourcing, Technology Risk Management, 3rd Party Risk will have added advantage
• Able to contribute independently as well as working as a team member

To apply, please visit www.gmprecruit.com and search for Job Reference: 23861

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Key Responsibilities

• Lead on the initiation and scoping of new projects.
• Coach and lead the business analysis team, determining the right approach for the team to take and evaluating this through the life of a project.
• Create a compelling case for change with a detailed business case, developing a consistent approach to business case development and tracking.
• Promote and encourage a highly collaborative, engaging, and inclusive working practice and culture within the team and throughout the organization.
• Manage stakeholder relationships, establishing and meeting of stakeholder objectives up to and including CXOs.
• Set the methods and standards for eliciting requirements, defining standards and quality targets whilst managing multiple stakeholder perspectives and expectations.
• Identify business problems/opportunities and define the most suitable approach to ensure that recommendations fit with strategic business objectives.
• Act as a recognized expert, continuously reflecting and challenging the team and creating an environment for success.
• Ensure customer needs are understood and met by the team. Apply strategic thinking in how to provide the best service for the customer.
• Provide business process design and documentation expertise, recommend business process and/or system improvements using formal and informal techniques. Lead the development and implementation of these improvements/new processes.
• Provide guidance and feedback on how to improve the quality of the business analysis team and ensure that changes implemented result in a positive customer outcome.

Experience

• 15+ years of experience building and developing business solutions
• 5+ years of experience in developing business analyst’s team
• Experience of working in an Agile environment – financial services background is preferred
• In depth understanding of Insurance, Insurance products, market and processes is advantageous
• Management and leadership of a team of 15+ business analysts
• A background of working on technical and non-technical projects from a lead BA point of view.
• Proven experience of developing a team of Business Analysts working across different areas such as resource management, succession planning and personal development.
• Target Operating Model (TOM) operational and procedure experience
• Extensive knowledge in development of detailed business cases, capturing benefits and benefits realization.
• Expert in business modelling and business process engineering.
• Extensive experience of planning and prioritization of demand to support the organization.
• Excellent communication skills knowing how to deliver effective and engaging presentations at Executive level
• Ability to articulate complex, technical concepts to non-technical audiences, and the ability to think out of the box.
• Experience leading business analysts from a junior level to mid-level and guiding them to follow industry best practice and excel in their role as they grow their career at Prudential Singapore.
• You will also be looking after the business analysis team from a day-to-day managerial point of view, this will involve working with the team to support career development, day to day project assignments and all other administrative leadership duties.

Key Competencies

• High level of drive, initiative, and determination
• Highly adaptable in dynamic environments
• Ability to collaborate with intra-organization and cross-organizational teams
• Ability to manage complex situations and offer transparency
• Ability to deliver concise and effective communications
• Excellent verbal and written communication and personal effectiveness
• Good Microsoft office skills including PowerPoint, Excel, and Project; specifically, the individual must be able to craft excellent presentations relevant to the audience
• High level of self-awareness of capabilities, strengths, and developments areas

Education

• Bachelor's degree in information technology, computer science, business administration or related field; MBA or other relevant degrees will be added advantages

Position

In a challenging and multicultural environment, we seek an application deployment and support specialist to join our Release Management (RMG) team of core banking IT domain.

Overview: The candidate will be responsible for Software Deployment in Integration and UAT environments and to provide technical support L1/L2 for the International core banking eco-system of the bank running worldwide.

The core banking eco-system includes 25+ applications covering accounting, financing trade, payments, client referential data, risk management, local regulatory reporting and Head Office reporing.

Work in close interaction with Project Stakeholders (Application Development team, Application Support team, Production team, Business entities) in order to deliver worldwide the various Strategic, Tactical and Regulatory projects multi year roadmap.

Main responsibilities

• Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).
• Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).
• Engagement with development teams on a regular basis. Appropriate escalation of critical queries.
• Monitoring of batches to ensure that any incident is solved in a timely manner.
• Contribute to continuous improvement and improve DevOps tools.
• Prepare and maintain installation instruction documents, technical procedures and release procedures.
• Act as point of contact for assigned relese activities and Coordinate with various contributors from End Users, Application development and support to production services for smooth roll-out of the relelases worldwide.

Qualifications and Profile
The candidate should have a related diploma (IT, Finance) with up to 6 years experience in application deployment and support, with exposure to Banking industry.

Technical

• Hands on experience on Java, SQL, UNIX, Shell scripting, Jetty
• Hands on experience on RDBMS Oracle 12/19, PL/SQL and Control M.
• Hands on experience on Docker EE, Kubernetes, Argo CD.
• Exposure in DevOps tools like Jenkins, Master Deploy etc.
• Exposure in Elastic search (KIBANA), Grafana
• Exposure in data warehouse and business intelligence tool (SAP Business Objects) is an advantage.
• Exposure in ETL tools is an advantage.

Nice to have

• Good knowledge of all phases of the system development and implementation life cycle (SDLC).

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills.
• Strong analysis, problem solving and troubleshooting skills.
• Self motivated and excellent team player.
• Perseverance and diligence towards attaining goals and effective time management.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Are you looking to lead the growth of ESG and sustainability services in an innovative, digitally enabled, purpose driven business? Are you motivated to support customers and drive positive impact to their business and the society to achieve success through a range of assessment, advisory and analytics solutions?

We’re recruiting for a growth focussed Sustainability Manager/Lead with proven seller-doer consulting experience in the domain of ESG and Sustainability to join our Global Sustainability, Assessment & Assurance team to help us achieve our vision and goals.

This is an exciting opportunity to achieve growth as a seller doer, lead the delivery of projects, ensure service excellence for clients and play an important role in development of others within the team.

We help clients implement, improve and demonstrate their commitment and progress towards authentic sustainability goals. Our portfolio of assurance and consulting projects include non-financial Report Assurance, ESG strategy, responsible sourcing, climate change related services including LCA, Green Finance and human rights. You will get the opportunity to win, lead and develop our work on a wide range of sustainability services.

When doing this, you will get the opportunity to engage with many of the region’s leading companies and brands across a wide range of sectors and to leverage a suite of services and digital technologies to scope, sell and deliver innovative solutions.

Main Responsibilities

• Proactively seek to identify customer needs, develop tailored solutions and sell these to new and existing clients.
• Leading and communicating effectively with your project teams and clients.
• Introducing services from your own/existing discipline(s) to new clients and new services to existing clients.
• Carrying our independent assurance audits for clients Sustainability/Integrated reports (IR)/ESG reports based on various reporting frameworks like GRI, IR Framework, SASB, TCFD etc.
• Involvement in independent assessment / verification of client’s sustainability indicators involving environment (Scope 1, 2 and Scope 3 emissions), social and governance indicators.
• Involvement in the execution of ESG Assurance projects.
• Involvement in review and assessment of client’s net Zero Targets or Science based Targets.
• Involvement in materiality assessments, impact assessments, review of stakeholder engagements
• Support organizations in implementing TCFD recommendations, assessing climate-related risks and opportunities, and supporting them in preparing high-quality disclosures to enhance transparency and enable informed decision-making by stakeholders.

Position Qualifications:

• University Degree in Engineering / Environmental science or Sustainability studies.
• Additional qualifications relevant to sustainability subject areas from GRI, SASB, BRSR, ISO 14064 etc. will be an advantage.
• At least 7-10 years of proven track record in delivering ESG & Sustainability services.
• Strong problem solving and data analysis skills, data interpretation and first principal problem-solving approach.
• Proven track record of leading & delivering of Sustainability services as a trusted advisor and thought leader in their domain of ESG / sustainability.
• Proven project and/or team leader, delivering service excellence.
• Able to provide sufficient guidance, support and feedback on performance of team members.
• Excellent and effective communication and written skills
• Collaborate well with others; share knowledge, experience, and information; support others in the pursuit of team goals.
• Ability to interact and cooperate across cultures.
• Willingness to travel and work around Singapore and on occasions overseas.

Knowledge and Skills:

We are looking for senior and dynamic candidates who:

• Has a good understanding of ESG reporting frameworks, such as GRI, CDP, IR Framework.
• Has a good understanding of GHG Protocols, ISO 14064 and SBTi.
• Has relevant experience in ESG Assurance on various ESG disclosures in line with ISAE 3000 (revised) and / AA1000 assurance standard.
• Has a good knowledge of existing and evolving ESG concepts and practices across sectors/geographies including Life Cycle thinking.
• Has a deep understanding of the ESG market in the region.
• Is good in leading the project deliveries - delivering on-time, on-budget and achieving high levels of internal and external customer satisfaction.
• Maintains flexibility in work hours and work independently with minimal supervision.

• Handle taxpayers’ inquiries regarding different tax types, including Individual Income Tax and Property Tax, via the Helpline.
• Encourage and assist taxpayers in utilizing our e-Services and chatbot.
• Provide guidance to taxpayers on the step-by-step e-Filing procedures and offer advice on their filing and payment obligations.

Requirements:

• Singaporean
• A-level or Diploma holder in related field
• Strong communication skills.
• Candidates without prior tax experience are welcome; comprehensive training will be provided.
• Suitable for students who are waiting for results who wishes to gain experience in call centre environment.

Other information:

• Working days: Mon - Fri
• Working hours: 8:30am – 5:00pm
• Contract: until Jun 2024
• Location: Novena

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Key Responsibilities

• Support the creation and execution of the digital customer support operations and strategy across the entire beIN APAC business and to be in tandem with the organizations’ global and regional strategy and leadership.
• Achieve creative excellence through understanding, defining and optimizing the consumer journey and experience across all beIN APAC digital solutions.
• Own and manage customer satisfaction and touchpoints across various digital and social media platforms.
• Craft, manage and lead multi-level 24x7 support tiers with internal and external stakeholders to constantly and timely manage responses to users having issues with our digital products, troubleshoot areas of problems across the technology stack, and continual drive to monitor, track, identify, resolve and improve user experience and enhance product features and processes.
• Develop and conduct product training for customer service agents, ensure they have up-to-date information about Standard Operating Procedures (SOP), our digital products and beIN APAC business.
• Lead and own related tasks to improve customer service & ticketing management workflow. Analyse alternative tools, customer contact channels, and other related product updates for service improvements and initiate & follow through the development process once business has agreed.
• Keep the FAQs and internal knowledge base in the Help Centre up to date.
• Support all digital product user experience report definitions, measurement, collection and analysis of customer behaviour journey and business services across our digital products to improve product experience and drive revenue. Regular reports to management to recommend improvements on the customer journey and experience and service enhancements.
• Manage all client meta-data as well as customer assets and inventory, including EPG integrity on clients, playlists, promotional voucher codes, subscription information, payment transaction reports, and user-reported requests for changes or trouble tickets.
• Manage operational project schedules, timelines, milestones, stakeholders and provide regular reports to management and relevant stakeholders on risks and dependencies
• Support anti-fraud and anti-piracy strategies and technologies including watermarking, fingerprinting, detection, and work with legal and broadcast teams for automation, piracy mitigation strategies, technology deployment and legal take-downs.
• Be a proactive and contributing member of a team to conceptualize and deliver digital programs, operations, and channels driven by state-of-the-art technologies, including AI/ML, chatbots and other creative tools to align with opportunities identified through consumer insights, market trends, and feedback or organizational goals.
• Build and maintain strong relationships with internal and external stakeholders, customers, suppliers across Asia.
• Keep abreast of competitive and industry trends in the digital space to evaluate beIN’s competitive edge in regional markets.

Requirements

• Familiarity with Customer Support system, e.g. Zendesk or other CRM & ticketing management systems.
• A good command of spoken and written English.
• Conversant with another Southeast Asian language, e.g. Indonesia Bahasa or Thai.
• Experience with using video-streaming services on various platforms such as web browsers, mobile, and connected TV apps is an advantage.
• Able to work late nights, early mornings and/or weekends when required.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities

• Responsible for leading root cause analysis & corrective action in nonconformance part investigation
• Responsible for establishing quality inspection plans, COC, procedures/ work instructionsHandle customer/supplier/ internal CARs
• Responsible for planning, coordinating & performing internal audits
• Responsible for performing gap analysis on standards revision and revise procedure/ work instructions
• Responsible for attending to customer/ supplier/ internal /certification audits & technical queries.

Requirements

• Min Diploma in Mechanical Engineering or equivalent
• Min 3 years of working experience in Oil & Gas/ Metal Machining Industry
• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

• Conduct quality inspections and analyses on non-conforming (NC) and Return Merchandise Authorization (RMA) materials, and carry out initial investigations into the root cause of NC issues.
• Coordinate with internal and external parties to manage the handling of non-conforming (NC) and Return Merchandise Authorization (RMA) materials.

Requirements:

• Higher NITEC in Electronic/Electrical Engineering or equivalent.
• At least 2 years of handling NC and RMA experience in production/engineering semiconductor test facilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Video Specialist - Hybrid (Financial Education)

• Salary range $2.8k - $4k
• 5 days, 10am - 6pm (3 days in office, 2 days WFH)
• Location: Eunos

Responsibilities

• Conceptualize, script, shoot, and edit engaging video content that aligns with the Marketing Team’s goals and target audience
• Maintain and operate video equipment, including cameras, microphones, lighting and accessories, ensuring optimal quality of video production
• Plan and execute shoots for a variety of video content including commercials, interviews, testimonials, behind-the-scenes, lifestyle, skits, etc.
• Work with the marketing team to develop the storyboard for video scripts before each shoot
• Create engaging short-form videos for YouTube Shorts / Reels / TikTok, filming with either a DSLR camera or phone camera, depending on the need
• Optimize videos for various social media platforms and formats
• Sort out footages and perform creative video editing (including cutting, trimming, adding effects, subtitling, colour correction and improving audio quality)
• Be in tune with latest video trends, techniques and keep conceptualising new video ideas
• Maintain an organised video library, including file management, tagging and archiving for easy retrieval and repurposing of video assets

Requirements

• Diploma or degree in Videography / Media Production / Film Production or relevant disciplines
• Minimum one year of relevant work experience
• Strong technical knowledge in videography / lighting / audio equipment
• Experience in growing a YouTube channel or other social channels
• Video animation / motion graphics
• Keen interest in financial markets, investing and trading

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

This role is required to support Branch in payroll, billing administration and management of contracts. To provide premium and value-added services to candidates and client. Ensure timely and accurate payroll processing and billing.

Responsibilities: -

• Managing contractors’ payroll and billing to client using in-house payroll system
• Processing of Weekly/Monthly payroll for contractors
• Ensure payroll and billing accuracy
• Collaborate with Operations and Finance on payroll and billing matters
• Generate weekly and monthly payroll and billing reports
• Pay and bill hours reconciliation
• Margin Analysis before payment to contractors
• Filing of form IR21 (Tax Clearance) for foreigners and check IR8A for candidates
• Submitting NS Make-Up Pay claim for contractors
• Submitting insurance claim for contractors
• Submitting of CPF Refund / Adjustment
• Application for refund on Government Paid Leaves
• Ensure local statutory, tax, policy and internal compliance are fulfilled

Requirements: -

• Minimum Diploma holder, preferably in Accounts or Finance / CAT or LCCI Holder
• Minimum 2-3 years of relevant Payroll experience
• Minimum 1-2 years in the service industry, preferably in a target-oriented environment
• Ability to handle high volume of requirements and tight deadlines
• Good knowledge of Employment Act and Payroll Processes
• IT savvy
• A team player with strong interpersonal skills
• Strong administrative and time management skills

If you feel that your profile is suitable for this position, please click on ‘APPLY NOW’ to submit your application.

Kindly provide details of your availability and expected salary in your resume. All information will be kept strictly confidential and shortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

ESSENTIAL FUNCTIONS

• Undertake assigned internal audits and consultancy projects to ensure the clients meet their financial, operational and compliance objectives.
• Involvement in sustainability-related secondary research and analysis; developing and drafting sustainability disclosure documents; assisting with client relationship management; and supporting in organising seminars/workshops.
• Coordinate project kick-off meetings and other planning activities to support the planning reporting process.
• Report on control deficiencies and make recommendations to mitigate risk and add value.
• Support the internal audit projects by identifying opportunities for improvement and reducing business risk through effective implementation and monitoring of controls.
• Use of data analytics and visualisation tools to identify patterns/trends in data sets and evaluate exposure to business processes.
• Engage and communicate with a variety of internal and external stakeholders.

ESSENTIAL QUALITIES

• Possess a Bachelor’s degree from an accredited college/university in Accounting, Finance, or other relevant fields.
• Minimum 1 to 3 years of relevant working experience in external/internal audit in a public accounting firm or commercial environment will be preferred. Fresh graduates will also be considered.
• Candidates with industry-related certifications such as CIA, CISA, CA/CPA, and CRMA will be added advantage.
• Excellent attention to detail and exhibit organisational and time-keeping skills.
• Have an analytical mind that can assess and evaluate risk as well as recommend solutions.
• Be able to work both independently and as part of the team by establishing priorities and meeting deadlines.
• Excellent listening, written, and verbal communication skills.
• High level of interpersonal skills in handling sensitive and confidential documents.

Your new company

Be a part of an innovation hub of global financial institution, engaging with exciting new technologies.

Your new role

• Provide project administrative support (e.g. scheduling, coordination and notetakingduties) for meetings, presentations and other project-related activities.
• Oversee the logistics for events, such as in-person workshops with partners.
• Assist in writing project updates and project reports
• Manage the procurement processes for external vendors, ensuring decisions aredocumented and in compliance with company policies.
• Support the Project Manager in tracking expenditure and contractual commitments; prepare a financial dashboard to provide project funders and stakeholders with regular and accessible updates.
• Support the project workstream leads with contracting processes and documentation work.
• Ensure that team members and partners have the tools, software and processes to work effectively, and that project-specific information is available and accessible to relevant team members and partners.

What you need

· University degree and/or business administration diploma. Open to fresh graduates as well.

· Experience in project management, office management or business administration, ideally gained in an international organisation, central bank, or private sector financial institution.

· High level of proficiency in MS Office applications (notably word, spreadsheet, presentation), email, and internet tools.

· Excellent organisational skills, including the ability to prioritise.

· Ability to pay attention to detail, meet tight deadlines, and stay calm under pressure.

· Ability to work in a fast paced, dynamic work environment, and work flexibly.

· Strong written and oral communication skills. Excellent written and spoken English.

What you'll get in return

This is an exciting opportunity to join a fast paced team. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Role:

Marketing Communication Specialist (Digital / Social Media / Up to $4500)

• Singapore Based (Canberra MRT / Have company transport)
• 5 Days work per week (8am/8.30am - 5.30pm/6pm)
• Degree/Diploma in Business/Marketing or related discipline preferred + 1-3 years‘ relevant work experience preferred // Training provided
• Able and willing to travel extensively locally and internationally
• Career Progression Opportunities

Responsibilities:

• Support driving a clear and consistent internal/external marketing communication strategy in Rest of Asia (ROA)
• Support a cohesive message delivery including editorial calendar and corporate messaging material for different countries within ROA
• Develop local brand assets including articles, videos, and various types of content to strengthen company’s brand value
• Support media outreach activities, events, interviews, and orchestrate earned, owned, and paid media strategies
• Support regional communications projects, including trade shows and branding initiatives while ensuring alignment and consistency with Global Marketing team
• Collaborate with Customer Relationship Management (CRM) team to develop social media/digital content strategy for ROA
• Create content for internal/external communications channels, newsletter, social media, and other platforms
• Support Marketing activities, Collaboration and Engagement initiatives with leading investor group, target Industry segment and partners
• Communicate effectiveness of marketing activities through reports on lead generation and lead quality
• Liasing with vendors for sourcing of sales and promotional materials
• Support live demos in the Innovation Center
• Any other ad-hoc duties as assigned

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Assist in creating quality inspection reports

Assist in creating job routings

Assist in creating Delivery Order and invoices

Assist in production and quality documentation

knowledge in microsoft office

knowledge in using measuring instruments, dial caliper micrometer...

knowledge in CMM is an advantage

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Plan and manage the end to end implementation timeline fornew product launches, campaigns, funds on-boarding and product implementation-related initiatives, with relevant stakeholders to ensure a successful implementation
• Drive and manage the business requirements submission and clarifications sessions with IT and business stakeholders
• Enforce use of best practices and frameworks for UAT process and sign off (i.e. proper test cases, defect tracking log, sign off and testing results) from all relevant stakeholders
• Understand product features and participate/manage UAT testing to ensure product related testing is properly tested with proper documentation
• Ensure proper documentation for all implementation activities (i.e. Timeline, Cost of implementation, Business Requirements submission, UAT testing results, Product Launch checklist) to meet quality standards and governance at all times
• Support post deployment activities (i.e. communication, business verification process)
• Drive and support annual regulatory exercises and any ad-hoc assignments
• Work on system automation initiatives to identify improvements for UAT process

REQUIREMENTS

• Bachelor’s degree or equivalent
• At least 5 years of experience in Project Management/Product Implementation
• Excellent communication and interpersonal skills with the ability to communicate effectively and work well with a diverse range of stakeholders
• Proactive, fast learner, positive mindset and highly adaptable to change
• Independent and self-organized individual with an attitude to get things done
• Have the ability to multitask and manage tight timelines
• Knowledge in Life Insurance will be a bonus

You will contribute to the development and execution of Communications and Engagement strategies to:

i. Proactively shape public perception of Singapore’s healthcare system;

ii. Engage stakeholders on healthcare policies; and

iii. More effectively champion better health, better care, and better life for Singaporeans.

• In this role, you will support the team in online sentiment analysis and reporting across digital platforms.
• You will monitor and assess traction and public reactions towards key news, help generate data and prepare weekly reports.
• You will also be involved in research and data analytics projects, including drawing up survey questionnaires and discussion guides, analysing findings, and presenting reports.
• Part of the work also involves leveraging information to better formulate communications strategies and shape messaging for important initiatives.
• You will also support the team in project management work, such as facilitating meetings, liaising with colleagues and partners, taking notes, and any other necessary follow-up.

Requirements:

• Singaporean
• University degree, preferably in a related field such as Mass Communications, Public Health, Arts and Social Sciences
• Relevant work experience in communications, research or healthcare will be an advantage
• Proficient in written and spoken English
• Familiar with social media, and comfortable with collaborative online work tools and apps such as Zooms/ Teams

Other information:

• Salary: $3800
• Working days: Mon - Fri (office hours)
• Contract: 6 months
• Location: Outram Park

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Role:

Marketing Communication Specialist (Digital / Social Media / Up to $4500)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Canberra MRT / Have company transport)
• 5 Days work per week (8am/8.30am - 5.30pm/6pm)
• Degree/Diploma in Business/Marketing or related discipline preferred + 1-3 years‘ relevant work experience preferred // Training provided
• Able and willing to travel extensively locally and internationally
• Career Progression Opportunities

Responsibilities:

• Support driving a clear and consistent internal/external marketing communication strategy in Rest of Asia (ROA)
• Support a cohesive message delivery including editorial calendar and corporate messaging material for different countries within ROA
• Develop local brand assets including articles, videos, and various types of content to strengthen company’s brand value
• Support media outreach activities, events, interviews, and orchestrate earned, owned, and paid media strategies
• Support regional communications projects, including trade shows and branding initiatives while ensuring alignment and consistency with Global Marketing team
• Collaborate with Customer Relationship Management (CRM) team to develop social media/digital content strategy for ROA
• Create content for internal/external communications channels, newsletter, social media, and other platforms
• Support Marketing activities, Collaboration and Engagement initiatives with leading investor group, target Industry segment and partners
• Communicate effectiveness of marketing activities through reports on lead generation and lead quality
• Liasing with vendors for sourcing of sales and promotional materials
• Support live demos in the Innovation Center
• Any other ad-hoc duties as assigned

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279