The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and user support worldwide. The team strategizes together with senior management in order to design, organize, schedule and execute trainings so that our clients can be served in the best possible way by the most knowledgeable representatives.

Our Team:

We train, mentor, and support new hires and experienced reps in Bloomberg Customer and Technical Support teams.

First impressions can make or break a client's perception of an organization. This is why our Bloomberg Customer Support team is about more than just handling inbound phone calls - it's about building a journey for our clients and connecting them to people who keep their businesses alive.

Bloomberg’s Technical Support team is responsible for deploying and supporting Bloomberg’s variety of products and services. The team requires the best in technical troubleshooting and project management.

What’s The Role:

Our team is looking for a hardworking and technically motivated Customer Support Training Specialist to join the team at the Singapore office. As part of the Training team, you'll be responsible for all matters related to developing/maintaining skills and knowledge vital to the success of our Customer Support employees. From the day they join Bloomberg you will help them build technical knowledge to help foster their careers across our firm. Your involvement starts from the design and development of the relevant materials, which will be suitable for either instructor-led, e-learning, or self-directed learning activities. You will consistently link the training to business performance and ensure that your solutions are effective, scalable globally and aligned with our department priorities. In addition, you will play a crucial role in shaping the development and roll-out of new initiatives and enhancements from their early stages through to implementation. You are a self-starter who is comfortable working independently, whilst collaborating closely with a team.

We'll Trust You To:

• Train, mentor, and lead new hires across the entire Customer Support Department
• Plan, design and implement effective advanced trainings and workshops deliberately tailored to our department’s needs, incorporating industry and market trends
• Deliver classroom, blended, and virtual programs
• Use training related software packages
• Conduct regular needs analysis to establish knowledge gaps and future training needs
• Collect training feedback and measure training success and business impact
• Spearhead incorporation of new workflows and tasks and contribute expertise on department processes and workflows, whilst constantly looking for improvement opportunities
• Establish strong global relationships and work collaboratively with the FSKG team to create standard methodologies and build meaningful trainings
• Be an epic colleague - communicate and work closely with stakeholders such as Business Leaders, SMEs, Strategy and Analytics Team and Engineering on a cross-regional basis
• Be flexible to department needs, able to adapt to changing priorities and conditions and be detail oriented for projects or research as required

You'll Need to Have:

• Demonstrated experience of Bloomberg's Terminal software or Bloomberg Professional Solutions
• At least 1 year of experience in a customer support role covering financial institutional clients
• Demonstrated experience in project management
• A dynamic approach and real passion for delivery of training with a relentless desire for continued learning
• Strong customer focus and technical aptitude with an outstanding level of customer service
• Strong presentation and communication skills (both verbally and in writing)
• Attention to detail with excellent prioritization and time management skills
• A talent for managing without authority, influencing up and networking
• Ability to learn new technologies and workflows quickly and adapt to ever changing work demands with a desire to expand your technological expertise

We'd Love to See:

• Experience in training facilitation (in-person and virtual), design and training related qualifications
• Experience motivating others and a track record of leading by example
• Your innovation in enhancing training materials and facilitation and a constant drive for process and workflow improvement
• Strong Microsoft Office skills
• Proficiency in a content authoring tool, preferably Articulate 360
• Demonstrated continuous career growth within an organisation
• Fluency in both written and spoken English
• Bachelor’s degree or degree-equivalent qualifications

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

The Staff Nurse (SN) is responsible for nursing, patient care and related administrative duties as assigned by the Centre Manager. The SN will be strongly supported by the Centre Manager and medical team to build a culture of CARE to support our patients' health needs.

PRIMARY RESPONSIBILITIES

• Register patients, explain charges, collect payment (including day-end closing), schedule follow-up appointments and provide financial counselling for patients scheduled for procedures.
• Answer patient queries through platforms (mobile, telephone, email, face to face)
• Maintain and update quality records according to the standard guidelines on identification, filing, storage, maintenance, and disposition of these records where applicable.
• Ensure the consultation and procedure rooms are in order and check that all equipment and supplies are available and ready for use.
• Prepare instruments for procedures (if any), assist doctor and clean procedure rooms.
• Support in OT and anesthesia procedures
• Handle patient concerns expeditiously and courteously, escalates to senior team accordingly if in doubt.
• Maintain and highlight any feedback on quality of service or issues on medical equipment or process to Supervisor.
• Manage and update stock records for medications stored within the centre, including monitoring of par level of drugs, medicines, supply and stationery. Replenish stocks as per required quantity.
• Chaperone and assist doctors in carrying out treatment and nursing procedures for patients.
• Dispense medications according to doctors’ prescriptions, supported with supervision.
• Cross-support nurses in their duties across each specialty discipline as required
• Any other duties as assigned by the Centre Manager

REQUIREMENTS

• Registered Nurse with Singapore Nursing Board
• BCLS and AED Certified
• Diploma in Nursing or equivalent
• At least 2 years’ experience in a clinical setting, experience in Operating Theatres and anesthesia an added advantage
• Works precisely and accurately with details and facts. Is methodical and does not overlook details.
• Demonstrates pro-active role in anticipating patient needs and in delivering satisfaction.
• Service oriented, with good interpersonal and communication skills.
• Able and willing to work clinic hours on a 5.5-day work week

Job Description:

1. Coordinating inventory requirements and procurement details with vendors.
2. Maintain accurate and updated inventory records (for new and recycled equipments).
3. Conduct inventory cycle counting.
4. Accounting and reporting inventory surplus, product returns, and any damages.
5. Evaluating the cost movement of company products and assessing the purchase and invoice details.
6. Research potential vendors, compare and evaluate offers from different vendors.
7. Track orders and ensure timely delivery.
8. Monitor stock levels and place orders as needed.
9. To improve inventory recording system to be more productive.
10. Any ad-hoc tasks as assigned.

Personal Attributes

1. Knowledge of using barcode equipment.
2. Knowledge of operating a PC and working on inventory software and programs.
3. Possess an eye for detail and a strong sense of accuracy.
4. Should possess strong calculative and analytical skill sets.
5. Ability and effectiveness to manage time to meet required deadlines.
6. Good written and verbal communication
7. Solid understanding of basic accounting principles

The ideal candidate will support the Assistant Manager, HR Technology in implementing and maintaining the human resource information management systems for SingHealth Polyclinics.

Job scope includes:

• Providing documentations and user guides on the human resources data systems
• Supporting documentation of system and data security management
• Supporting user queries and troubleshooting
• Supporting hr processes and hr cycle of activities
• Following-up with it support team on outstanding issue
• Keeping track and manage project timelines
  

Job requirements:

• Degree in Information Technology or equivalent
• At least 1 year of relevant experience, preferably with SAP SuccessFactors or SAP ECC 6.0 – HCM
• Strong grasp of information technology with excellent attention to detail
• Self-motivated team player with strong analytical and problem solving skills
• Fast and independent learner
• Ability to communicate effectively with technical and non-technical stakeholders
• Proficient with Microsoft Office applications (Outlook, Powerpoint, Word, Excel)

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3157/

The Customer Experience & CRM Specialist will be responsible for managing and enhancing the overall experience of BSKIN customers on BSKIN.com and marketplaces. As a customer champion, you will learn to develop a strong understanding of the entire customer journey and promote positive customer experiences to foster loyalty and retention. You will be part of a lean, dynamic team in a hybrid working environment with regular hours and regional exposure in the skincare and nutrition industry.

Key Responsibilities:

● Respond to customer enquiries, consolidate online orders and arrange dispatch.

● Manage email marketing campaigns with audience segmentation and targeted communication.

● Source and liaise with suppliers to procure marketing collaterals such as printed cards, press kits, eCommerce packaging and branded gifts.

Detail Responsibilities:

Customer Advocacy

● Engage with customers through various channels, such as phone, email, WhatsApp, chat modules, and social media.

● Respond promptly and professionally to customer enquiries, concerns, and feedback.

● Provide product recommendations, skincare advice, and solutions to customer issues.

● Maintain a comprehensive knowledge of our skincare products and their benefits to assist customers effectively.

● Encourage satisfied customers to participate in advocacy programs and contribute to testimonials.

Order Management

● Handle basic back-end updates and maintenance of our e-commerce platforms (e.g. BSKIN.com, Shopee, Lazada).

● Process customer orders (including returns, exchanges and refunds), ensuring accuracy and timely fulfillment.

● Prepare monthly reports on sales and inventory.

Customer Relationship Management (CRM)

● Utilize CRM tools to manage and track customer interactions, ensuring a personalized and consistent experience.

● Understand the customer journey through data analysis and providing insights for segmentation and targeted communication.

● Create eDMs and implement email marketing campaigns, including building email marketing workflows for automation.

Marketing procurement and support

● Procure gifts and materials for marketing campaigns, including sourcing, quote comparisons, sample requests, price negotiations and order placement.

● Provide operational support and coordination of logistics for marketing campaigns and events.

Hybrid Work Arrangement: 2 days office (fixed days), 3 days remote. Required to be present for physical events (as needed).

Job Requirements:

● Diploma/Degree in marketing, communications, or a related field is preferred.

● Strong written and verbal communication skills.

● Proficiency in using marketing tools and platforms, including a basic use of Canva and proficiency with email marketing software like MailChimp.

● Strong and comfortable with data analysis and reporting.

● Knowledge and passion for skincare and beauty products.

● Excellent interpersonal skills and a customer-focused attitude.

● Ability to work independently and collaboratively in a fast-paced environment.

● Detail-oriented with strong organizational skills and adapts well to change.

● Creativity and a knack for staying updated with the latest industry trends.

● Experience in customer service or Customer Relationship Management (CRM) is a plus.

This role offers an exciting opportunity to contribute to our skincare brand's growth and success, both in supporting marketing/CRM initiatives and ensuring a positive customer experience. If you are enthusiastic, dedicated, and ready to make a difference in the skincare industry, we encourage you to apply and be part of our dynamic team.

Reporting to the General Manager, the Quality & Administration Manager will be tasked during the pre-opening phase, a more administrative and project support role than quality and this focus will shift after opening. Some of the key areas of responsibilities are:

Quality Management:

• Develop, implement, and maintain quality control procedures to ensure consistency in service delivery and guest satisfaction.
• Conduct regular quality audits across all hotel departments, including guest rooms, F&B outlets, and public areas.
• Identify areas for improvement and collaborate with department heads to implement corrective actions and enhance overall quality standards.

Guest Experience Enhancement:

• Monitor guest feedback and reviews to identify trends and areas of improvement.
• Work closely with the leadership team to address guest concerns and enhance the overall guest experience.
• Stays visible and interacts with guests on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Work closely with the L&D team to implement training programs to ensure that all colleagues are aligned with the hotel's service standards and quality expectations.

Compliance and Risk Management:

• Ensure compliance with relevant laws, regulations, and industry standards, including health and safety regulations.
• Identify potential risks and implement measures to mitigate them, safeguarding the hotel's reputation and assets.

Office Administration:

• Oversee day-to-day administrative operations, including managing correspondence, scheduling appointments for Executive Office and maintaining office supplies.
• Coordinate meetings and events, including arranging logistics and preparing necessary documentation.
• Assist in the preparation of reports, presentations, and other documentation as required by hotel management.

Requirements

• Proven experience in quality management in the hospitality industry.
• Strong organizational and multitasking abilities, with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and office management software.
• Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.

About the Company

Lightnet is a fintech company headquartered in Singapore. At Lightnet, we are working on the world’s most advanced cross border payments system. Lightnet has built a global network of Trusted Financial Services partners which provides the most interoperable, efficient, and cost-effective payments capability available today. We believe an inclusive ecosystem that bridges the gap between existing banking rails and non-bank financial institutions will increase profitability for all our partners and enable seamless cross-border transactions across the globe.

By upholding our values of drive, intelligence, integrity, passion and results-oriented, Lightnet continues to enrich the lives and aspirations of our customers each and every day. For more information, please visit https://lightnet.io/.

About the Role

As part of our expansion, Lightnet is now seeking a highly motivated Partner Engagement Specialist - Onboarding to join our Singapore team. The Partner Engagement Specialist will work hand in hand with the Commercial, Compliance and Technical teams to successfully onboard the new clients. They will also build and maintain strong relationships with multiple contacts within the assigned partner organizations.

Responsibilities

• Build and maintain trusted consultative relationships with Lightnet internal stakeholders
• Onboard new Clients into the company seamlessly
• Work with executive sponsors to design and execute a success plan for each Partner/Client
• Maintain daily tracker of activities and weekly reporting
• Develop and implement best practices for effective Partner/Client management
• Establish a standard cadence of communication internally and externally to ensure success
• Build business decks and proposals as required
• Setup and create customer transactions where required

Requirements

• Ability to be proactive in identifying problems and solutions
• Ability to get into the weeds, but take yourself out of them as well
• Ability to be flexible with end goal in mind
• Exhibit phenomenal communication skills and organized project management
• Superior client service and relationship skills
• Strong analytical and problem-solving skills
• Ability to thrive in a fast pace environment with tight deadlines
• Diploma/Degree
• Experience in Digital/Technology Partner or Client Success Management is a plus

What we are offering

• Working as a part of a team in a multicultural environment built on collaboration, flexibility, and respect
• Competitive compensation package
• Career growth and development opportunities
• Training will be provided

Lightnet Group is committed to hiring based on merit and organizational fit, regardless of race, religion or gender. If you are keen to join the team, please apply here or directly send your CV outlining your skills and capabilities to [email protected]. Fresh graduates are welcome to apply!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Mandarin to liaise with customers in Taiwan.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Thai to liaise with customers in Thailand.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a well-established MNC in Manufacturing industry. They are looking for a IT Specialist to assist their team for the next phrase of their business. They are located in West.

Responsibilities:

• Supervise and configure WAN and LAN connections, along with managing associated devices.
• Monitor firewall logs and maintain backup systems.
• Administer Microsoft 365 accounts and licenses.
• Take responsibility for all hardware, software assets, IT inventory, and licenses.
• Provide Level 1 and 2 support for global service desk operations, deploying and configuring both current and new business processes.

Requirements

• Minimum Diploma in IT or any relevant field
• Minimum 2 year experience in handling WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with Cloud environment and Microsoft365

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

In addition to general accountabilities of First-Line Management, this job is to lead regional efforts to improve services quality in AMEA. Develop reports and dashboards on key services performance indicators, perform periodical analysis of trends and issues, identify root causes, create business cases, and take charge of a portfolio of mission critical improvement initiatives.

1. Services Performance Planning and Measurement: Understand operating models, service quality and customer experience drivers; define, develop, measure and monitor key performance indicators; set annual service performance goals, provide recommendations to accomplish goals; coordinate and improve key performance indicators.

2. Services Analytics: Design and develop strategic methods for data collection and analysis; integrate and prepare datasets, build and evaluate data models; explore and analyze data using statistical and visualization techniques; summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways; document and publish analyses properly.

3. Services Quality Improvement: Identify high service quality impact opportunities and initiatives; build plans, form teams, ensure progress of work, identify and report success measures; serve as key liaison on crossdivisional service-related systems and issues; work as part of a global multi-disciplinary team responsible for service quality; direct improvement action plan, manage project implementation; develop risk mitigation strategies to minimize or prevent potential risks.

4. Quality Management System Promotion: Articulate the importance of services quality management system; capture and communicate business requirements and provide subject matter expertise; conduct or support training sessions and provide coaching to key user groups; actively and openly demonstrate and promote the use of data, analytics, and technology, as well as the constant learning that that requires.

1. Master’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies, or similar discipline. PHD degree preferred.

2. 5 years of relevant work experience in engineering, data analytics or related. Line management experience preferred.

3. Six Sigma certification is considered an advantage.

4. Applied analytical skills. Strong statistical knowledge, data modelling and visualization skills.

5. Fluency in written and spoken English.

6. Good understanding of fundamental business principles and problems.

1. Strong analytical knowledge and skills.

2. Strong understanding of how technology can help in addressing operational problems.

3. Great communication skill to deal with various levels in the organization.

4. Ability to drive cross-border, cross-functional initiatives, and results.

5. Ability to work independently with global stakeholders.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This role involves working as part of the APAC Finance team where you will be reporting to the AVP, APAC Finance to support Allied World Australia Branch operation. The responsibility of this role ensures finance operation and reporting function follow the Group reporting requirements.

Job Duties:

· Ensure incoming receipts are applied timely and accurately in the systems.
· Work with Credit Control, Account Managers and external customers to resolve disputes to get unallocated receipts to an acceptable level.
· Responsible for monthly updating and reconciling of cash book.
· Prepare/review month-end closing activities in relation to Group reporting.
· Support balance sheet reconciliations and ensure quality control over financial transactions and financial reporting.
· Handle queries or requirements from other business functions, management and auditors
· Assist AVP, Finance closely in driving forward enhancements and process improvements to ensure the effective and efficient control - provide inputs for continuous improvement, also look for opportunities to streamline and enhance the same processes by way of possible automation.
· Support AVP, Finance and other business functions through providing finance-related input to help with decision making, including internal/external audits and the preparation and review of all reporting requirements.
· Collaborate with various stakeholders to discuss and resolve issues.
· Undertake projects on an ad-hoc basis to ensure necessary finance-related requirements are met.

Essential Requirements:

· Degree in Accountancy or Finance. US GAAP experience preferred
· 3-5 years experience in the Insurance industry, preferably non-life insurance
· Excellent knowledge of accounting rules and regulatory requirements
· Ability to be hands-on, to multi-task and meet tight deadlines
· Excellent PC skills with a good working knowledge of Excel
· Good communication/interpersonal skills and detail oriented
· Keen awareness of latest financial accounting environment and insurance regulations and able to analyze the impact of these changes to the organization
· Passionate to work in a fast-paced environment
· A team player

Duties and responsibilities

• Provide technical support services to customers locally and overseas via remote access software (desktops, laptops, printers, network peripherals and applications).
• Install, configure, administer & maintain IT equipment (desktops, laptops, printers and network peripherals).
• Support/troubleshooting and diagnosing hardware or software issues.
• Follow through on an installation task from beginning to end.
• Check to ensure the new setup and installations are working properly.
• Opportunities to help out in technical projects.
• Documentation and server maintenance reporting.

Requirements:

• ITE Cert in IT or related field with at least 1 year of related experience.
• Good technical, analytical and troubleshooting skills and must be a fast learner.
• Strong customer-oriented attitude.
• Working knowledge in Windows 10, Office 2013, 2016, 2019, AWS, and Azure AD concepts. Basic computer parts knowledge, joining computers to domains and configuring emails using Outlook and other mail clients.
• Enjoy working in a dynamic team and must be a team player.
• Able to work independently in a fast pace and stressful environment.
• Able to start work immediately or short notice period.
• Enjoy working in a corporate culture that is highly productive with a flexible working environment and work-life balance.
• Required to travel around Singapore.
• On-job-training provided.
• Open to Singaporeans.

• Marine Engineering
• Basic $3000 - $4000
• 5 days (Office Hours)
• Tuas (Walking Distance from MRT)

Responsibilities:

• Assist database (MySQL, MariaDB, etc) and server (Linx, Windows) setup, maintenance, and performance optimization for equipment remote monitoring system.
• Develop software in Python to use machine learning on equipment sensor data.
• Collaborate on projects, monitor system performance, troubleshoot issues, and engage in continuous learning.
• Support other IT-related requirements in the office.

Requirements:

• Degree in Computer Science, IT, or equivalent.
• Basic knowledge of database and server OS; experience with Python.
• Machine learning, Tableau, SQL, and Linux beneficial.
• Proactive, eager to learn, and contribute to team success.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee

Our Client:

• MNC Company
• Clementi
• Mon – Fri, 8.30am – 5.30pm
• UP $5,000 Basic + AWS + VB
• Dental & Medical Benefits provided!

Job Description:

• Process end-to-end payroll (with 2 payroll cycles a month).
• Filing of tax clarence and annual tax submission to IRAS.
• Support and implement improvements to system enhancement and payroll process.
• Maintain secured archival of payroll files to support audit exercises.
• Assist in WICA Renewal.
• Attend to all employee inquiries.

Job Requirements:

• Min. Diploma in Human Resource Management or equivalent.
• Min. 4 years of payroll processing working experience.
• Singaporean only.
• Able to start immediately or within short notice.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Deidrie Chiam Rui-Xuan | EA Reg No: R23116361

Recruit Now Singapore Pte Ltd | EA Lic No: 21C0845

Job Responsibilities

National Surgical Quality Improvement Programme (NSQIP) Data Collection and Reporting

• Work with clinician champion to identify surgical patients for inclusion in the Program through the application of Programme.
• Collect preoperative, operative, and postoperative data components for the Programme through the effective utilization of the hospital medical record systems.
• Attend weekly Morbidity & Mortality conferences to ensure reliable data collection of postoperative occurrences.
• Identify streamlining and process improvement opportunities in the data collection process.
• Demonstrate appropriate utilization of resources necessary to obtain valid, reliable data for entry into the Programme.
• Utilize software applications for data collection and analysis.
• Responsible for the accurate and timely entry of data into the programme’s database and meets the caseload accrual requirement protocol.

Operations Planning

• Drive process improvements and streamline workflows to ensure efficient operations and process flow for patient care journey and management of hospital-wide resources – beds, OTs, clinic space, office space.
• Support in the planning and coordination of clinical manpower planning and deployment.
• Analysis, monitoring and reporting of operations and clinical indicators at various platforms to aid decision making at department level.
• Support in annual department workplan and budgeting.
• Support as secretariat for department, internal and external workgroup meetings with stakeholders for operations planning matters.

Secondary Responsibilities

• Disseminate and implement hospital’s policies & procedures.
• Ensure Policy & Procedures are current.
• Perform any other duties as assigned by supervisor.

Job Requirements

• Bachelor’s degree from a recognized institution
• Experience in one of the following settings: hospital surgery department/clinic, clinical research, or medical records preferred.
• Ability to build relationships and gain alignment for clinical support.
• Ability to interact with all members of the surgical team and administrative staff in a professional and courteous manner.
• Computer and Internet experience required - familiarity and competency in MS Office products (Word and Excel) is essential.
• Database data entry and/or management experience preferred.
• Basic statistical knowledge preferred.
• Quality improvement or patient safety knowledge and experience preferred.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23866

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Description

1. Responsible for Transfer Agency Services, including the communication of dealing orders, contract notes and attending to queries from investors and fund managers

2. Manage the daily deliverables such as settlement, reconciliation, corporate action, dividend processing and other ad-hoc reporting

3. Maintain and prepare Registrar Reports for fund managers and issue monthly statements to shareholders

4. Calculate performance fees, process subscriptions, redemptions, transfers and issue the related contract notes to investors

5. Perform due diligence on investors such as KYC, AML, name screening checks

6. Assist with FATCA/CRS reporting on the investors on behalf of the fund managers

7. Demonstrate a high level of accuracy and attention to details

8. Liaise with different teams and external vendors to provide reports and other investor related services to clients

9. Support new TA system build

Requirements

1. Degree holder with related Operations experience

2. Ability to work under pressure and meet critical deadlines within a changing work environment, and willing to work beyond working hours (if necessary)

3. Able to communicate effectively (verbal & written) with product owner, external customers, counterparties and internal BUs.

4. Accurate and able to work in fast paced environment

5. Has an eye for details and is meticulous

6. Team player who can work independently

7. Good communication & interpersonal skills

8. Familiar with Microsoft Excel

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

• Oversee the dynamic operations related to CPF members' accounts and records.
• Ensure the seamless delivery of member account services to CPF members, CPFB departments, and government agencies.
• Participate in projects aimed at enhancing process effectiveness, control frameworks, and overall service experience.
• Develop and implement harmonised solutions to address common operational challenges.
• Take on secretariat and coordinating roles in task forces and committees for projects.
• Collaborate with cross-functional teams to drive successful project outcomes.

What we are looking for

• At least 4 years of work experience in operations management, with a focus on financial services or customer-centric environments.
• Proven track record of successfully leading and delivering complex projects.
• Strong project management skills with a track record of leading successful projects, including the ability to plan, execute, and close projects on time and within budget.
• Good understanding of account and records management processes.
• Good problem-solving skills to address operational challenges effectively.
• Excellent organisational and coordination abilities.
• Effective communication skills for engaging with internal and external stakeholders.
• Analytical mindset with the ability to interpret data and trends.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board.

Core responsibilities:

* Handle client’s investment portfolios and update market movement.
* Perform financial needs analysis and value add to client’s objective.
* Implement strategies and sales processes to identify, target and acquire clients across various wealth spectrum.
* Develop relationships with prospective clients in order to expand the business.

* Attend investment talks monthly (fully paid by company).
* Training to lead a team of juniors after 1 year of training.
* Organise and invite clients for investment events.
* Keeping abreast of current affairs and finance news.

Remuneration Package & Benefits:

* Fast track career progression.
* Training allowance provided for successful candidate.
* Career development training will be provided.
* Monthly investment training by renowned fund houses.

Required qualifications:

* Polytechnic Diploma or Degree in any field.
* Strong communication and networking skills.
* Ability to organise and track overlapping tasks and assignments.
* New joiners/applicants looking for career switch are welcome but subject to a stringent interview process.
* Entry-level applicants are welcome.

We are looking for a skilled and experienced workday specialist to join the team.

You will take a lead in managing and optimizing the HRIS, ensuring its align with the company business processes and objectives.

Responsibilities:

• Provides Business Analysis and Project Management support to business stakeholders and users for shared applications and services.
• Prepares, reviews and edits requirements, business process flows, use examples, specifications, business processes and makes recommendations related to proposed solutions.
• Main contract for all Workday questions, issue resolution and system related matters.
• Performs Project Management, Planning, and software implementation support activities (Development, installations, upgrades, enhancements, etc.) for the assigned tasks.
• Subject matter expert in Workday, staying up to date with the latest features, updates and best practices to continuously improve system functionality.
• Coordinates with external resources, Application Service providers, Consultants, and collaborates with HR and IT teams in Asia, US, and Europe.
• Troubleshoots and resolves outstanding issues from company supported applications.
• Produces scope documents, requirements specifications, functional specifications, work estimates, and project plans.
• Works with HR Technology team to ensure that functional requirements can be met technically, and that the project deliverables are met within specified timelines.
• Ensures that business requirements are met through design, quality assurance and implementation.
• Apply Workday security principles to data analytics and reporting.
• Assist with data cleansing and system maintenance activities, including review, testing, and implementation of HCM enhancements to ensure continued accuracy of analytics.
• Support annual processes including performance management, succession planning, compensation planning, budgeting and others as identified.
• Identify, design and document process workflows, data models, system decisions, designs and procedures related to HCM and related functions.
• Ensure compliance with data privacy regulations and maintain the security of sensitive employee information within the HRIS.
• Other duties as assigned.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Information Technology or equivalent.
• At least 3 years of related experiences working in a similar capacity in an MNC.
• Excellent knowledge of Workday modules including core HCM.
• Strong technical aptitude with ability to handle data analysis, troubleshoot complex technical issues, and manage system configurations.
• Proven ability to trouble-shoot, resolve system-related problems and lead projects, adhere to tight timelines, and prioritise effectively.
• Identify functional gaps in existing processes or operations and provide solutions.
• Excellent analytical skills with the ability to derive insights from HR data and present them in a meaningful way.
• High integrity in handling sensitive and confidential information and/or projects.
• Excellent in Project Management skill.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24060

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jackie Ng | Registration No: R22109024

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

The ideal candidate for this position will be responsible for representing the company's brand as effectively as possible. This will include an acceleration of sales through successful marketing campaigns and developing a strategy to execute all external communications. The outcome of these goals will lead to greater demand for the company's products and services.

Job Responsibilities

• Develop and execute effective communications to support business needs
• Plan and execute digital marketing campaigns in line with communications strategy to drive awareness and conversion
• Create marketing assets aligned to customer journey to generate as well as nurture leads and work with and implement campaign execution
• Create scalable processes that ensure best practices in lead generation and database management with internal stakeholders
• Support to develop marketing campaigns and activities to generate leads with the most effective tactics
• Analyze and track digital marketing data and to provide insights to marketing strategy
• Manage paid advertising campaigns across our digital and social media platforms
• Manage conferences and events to sustain our brand awareness in the industry across our presence in exhibitions, conferences, and seminars with coordination between external and internal collaborators

Job requirements

• Minimum Bachelor’s Degree in Marketing and Communications or related field of study
• Track record of 3-5 years of experience in a B2B environment in the Asia-Pacific region preferably in a technology related field
• Fresh graduates are welcome to apply and will be considered for junior role
• Technology-savvy with experience in digital and social media skills especially SEO and SEM campaigns
• Excellent interpersonal skills and communication skills across various levels of stakeholders
• Excellent marketing tactical abilities and campaign management skills
• Enjoy a fast-paced working and learning environment
• Meticulous and detail-oriented in work
• Strong coordination skills, persistence, creative problem solving and self-motivation
• Able to travel and work across the region

We seek a dynamic and imaginative Social Media Specialist to join our vibrant creative agency. As a key team member, you will be pivotal in developing and executing innovative social media strategies that captivate audiences, drive brand awareness, and elevate our clients' online presence.

If you have a passion for storytelling, an eye for aesthetics, and a knack for staying ahead of social media trends, we want you to be a part of our creative journey. The ideal candidate is passionate about social media trends, possesses excellent communication skills, and has a proven track record of successfully implementing social media strategies.

The Social Media Specialist will be responsible for developing and executing engaging content across various social media platforms to enhance brand awareness, drive audience engagement, and support marketing initiatives.

Responsibilities:

Creative Strategy

Collaborate with the creative team to align social media strategies with overall brand aesthetics and messaging.

Conceptualise and implement visually appealing and engaging content across multiple platforms.

Content Creation and Curation

Develop and curate visually stunning and on-brand content, including graphics, videos, and other multimedia elements.

Work closely with designers, photographers, and other creatives to produce high-quality, shareable content.

Community Building

Foster a sense of community around our clients' engagement with followers and creating interactive experiences.

Encourage user-generated content and collaborations with influencers or brand ambassadors.

Trend Spotting/Social Listening

Stay on top of current trends, pop culture, and emerging social media features to infuse creativity into campaigns.

Integrate trending topics into content when relevant and aligned with brand identity.

Monitor conversations and trends among competitors to identify opportunities and potential risks.

Innovative Campaigns

Devise and execute out-of-the-box social media campaigns that generate buzz and enhance brand visibility.

Experiment with new and emerging platforms to keep campaigns fresh and cutting-edge.

Analytics and Insights:

Regularly analyse media performance using both quantitative and qualitative metrics.

Translate data insights into actionable strategies for continuous improvement.

Cross-Platform Expertise

Possess a deep understanding of various social media platforms, their unique features, and the best practices for each.

Adapt content for different platforms while maintaining brand consistency.

Client Collaboration

Work closely with clients to understand their brand voice, goals, and preferences.

Present and explain social media strategies and campaign results to clients clearly and compellingly.

Ad Campaigns:

Manage and optimise social media advertising campaigns on platforms like Facebook, Instagram, Twitter, and LinkedIn.

Plan and execute social media campaigns and promotions to support marketing objectives.

Collaborate with cross-functional teams to integrate social media strategies with broader marketing initiatives.

Qualifications:

- Bachelor's degree in Marketing, Communications, Design, or a related field.

- Proven experience in a social media or digital marketing role within a creative agency.

- Strong portfolio showcasing creative and visually appealing social media campaigns.

- Proficiency in graphic design and video editing tools.

- Exceptional written and verbal communication skills.

- Ability to think creatively and strategically.

- Up-to-date with industry trends and social media platform updates.

Suppose you are a social media maven passionate about creativity, storytelling, and trendsetting. In that case, we invite you to apply and be a key player in crafting compelling narratives for our diverse clients. Please submit your resume, portfolio, and a cover letter highlighting your creative approach to social media marketing.

• Provide single point of contact for incident, service request and escalation.
• Monitor, manage and maintain data centre operation and facilities.
• Manage equipment movement
• Daily monitoring of status
• Ensure proper running of the existing data centre systems.
• Perform tape mount and un-mount for the backup operation.
• Handle the portable media storage for off-site storage.
• Liaise with the vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents/problem and abnormalities.
• Resolve incidents related to routine problems or known issues.
• Adhere to service level agreement for response time and turnaround time.

Requirements

• Possess Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Be customer and service oriented, positive working attitude