Moleac is a biopharmaceutical company headquartered in Singapore since 2002, focusing on Neurology.
Our flagship product, NeuroAid, is designed for post-stroke recovery and is based on traditional medicine. It is marketed in over 30 countries across Asia, the Middle East, Europe, and Africa, experiencing rapid growth and becoming the focus of numerous scientific research projects and clinical trials. In 2021, NeuroAid was used by an estimated 40,000 individuals.

Moleac has grown through a partnership approach, working with internationally renowned academic centers for research, high-quality contract manufacturers, and exclusive commercial partners in each market. We have ambitious plans for new product launches starting from 2022 onwards.

The international commercial team is responsible for establishing and growing international sales of NeuroAid. This includes identifying and partnering with local players to build market presence and operations. Each Key Account Manager (KAM) is assigned a portfolio of countries for which they are co-responsible within the international sales team. They help define strategy, drive implementation with local partners, and manage operations and budgets for their assigned markets.

The commercial team currently consists of 7 staff members, out of approximately 40 employees globally.
These positions offer a unique opportunity to lead product development in several markets, working with a wide range of stakeholders, including distributor partners, sales forces, medical professionals, regulatory authorities, and logistics teams. You will be involved in all aspects of the commercial development of a pharmaceutical product.

Job Description
The Key Account Manager will manage a portfolio of countries, working as part of a team under the guidance of a senior member of the commercial team. The commercial team currently reports directly to the CEO.

Responsibilities:
In existing markets:

• Drive sales development across a portfolio of countries to meet corporate sales objectives.
• With support from the Global Marketing and Medical teams, drive product knowledge in each market, train the partner's marketing team and salesforce, and foster strong relationships with key prescribers.
• Organize local events and participation in international events.
• Monitor and implement required sales and marketing initiatives.
• Build and manage annual OPEX and sales forecasts.

In new markets:

• Identify and engage potential affiliate partners for marketing Moleac products in new geographies, leading discussions through to formalizing distribution agreements.
• Collaborate with the Regulatory Affairs team to drive the listing of NeuroAid in new countries.

Training & Development
The new recruit will receive training on company procedures, tools, and product clinical/scientific data. We expect significant personal effort to ensure a rapid learning curve, enabling the candidate to effectively drive product development and disseminate medical information across various markets. This involves working with affiliates, salesforces, healthcare professionals, and other stakeholders.

Candidate Profile
The ideal candidate should:

• Be based in Singapore. Travel requirements may range between two to three weeks per month, depending on business needs.
• Be a graduate of a top-tier business, engineering, or pharmaceutical/biology school.
• Be fluent in English and French (spoken and written) to liaise with different stakeholders; additional language skills (e.g., Russian, Turkish) are a plus.
• Be driven by commercial targets and motivated to take on operational responsibilities.
• Possess strong adaptability to work across diverse roles and cultures.
• Demonstrate excellent communication skills, particularly in public speaking.
• Have pre-existing international exposure, such as having lived or worked in multiple countries.
• Be curious, easy-going, and capable of working independently.
• Value teamwork and thrive in a multicultural environment.
• Experience in the medical sector would be a strong advantage.

Salary Range

• SGD 4,000 to SGD 6,000 (commensurate with experience)

Job Responsibilities:

• Aligning IT strategies with overall business goals and analyze business requirements and technological trends to develop strategic IT plans that enhance efficiency, productivity, and competitiveness.
• Responsible for managing resources such as budget, personnel, and equipment efficiently. This involves allocating resources effectively to projects, ensuring that projects stay within budget, and optimizing resource utilization.
• Lead and supervise a team of IT professionals, including system administrators, developers, analysts, and support staff. Provide guidance, support, and mentorship to ensure that the team operates cohesively and efficiently.
• Oversee various IT projects, from conception to completion. This includes defining project scope, setting timelines, allocating resources, monitoring progress, and ensuring that projects are delivered on time and within budget.
• Work with external vendors and service providers to procure software, hardware, and services. Evaluate vendor proposals, negotiate contracts, and manage vendor relationships to ensure that the organization receives the best value for its investment.
• Responsible for ensuring the security of the organization's IT infrastructure and data. This involves implementing cybersecurity and security measures, such as firewalls and encryption, monitoring for security breaches, and ensuring compliance with relevant regulations and standards.
• Evaluate new technologies and assess their suitability for the organization. Oversee the implementation of new systems and technologies, ensuring a smooth transition and minimal disruption to business operations.
• Oversee the provision of technical support to end-users and ensure that their IT needs are met. Organize training programs to educate users about new technologies and best practices.
• Identify and mitigate risks related to IT systems and infrastructure. This includes developing disaster recovery and business continuity plans to ensure that critical systems can be restored in the event of a disruption.

Job Requirements:

• At least 10 years of relevant working experience is required.
• Degree in Computer Science / Information Technology or equivalent.

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are comprised of the full-service media networks OMD, PHD, and Hearts & Science, as well as a number of specialty media communications companies. We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

The Senior Manager, SEO is responsible for day-to-day management of a client account and driving business success across channels. It includes SEO, CRO, E-Commerce along with added requirements such as ASO, Content Outreach and more.

Reporting Structure:

• You report to the Head of Performance and E-Commerce
• You are expected to manage your team as well as any specialist delivery services that are being deployed in your business.

Key Responsibilities:

1. Business Responsibilities

• Defines the annual objectives and supervises the budget, keeping costs and margins under control
• Forecasting and account planning on SEO
• To provide business supports to agency brands and also drive own sales and projects
• Establish clear performance indicators and deliver Executive Leadership updates.
• Nurturing and developing the Specialist team to match the evolution of digital marketing
• Input into the structure of the department according to the growth provisions.
• Participate in presentations, conference calls to assist teams across OMG SG in other markets.
• Provide support to team and proactively work on preparing and researching POV, case studies and white papers.
• Drive internal communication with teams across Omnicom Media Group as appropriate and provide consultative services to assist with business and account development.
• Collaborate on the strategy and approach for PR and social.
• Perform competitive research and opportunity analysis for the company.
• Participate in weekly team/account meetings and offer ideas and suggestions to improve and evolve optimizations.
• Expertise with in-depth understanding in technical optimization, high-quality content creation, and strategic link building to drive organic growth.

2. Client Responsibilities

• Manage client relationships and provide timely communications to clients for campaign management, optimisation and reporting.
• Communicate transparently with account leads of any issues, along with planning and account ownership.
• Format reports and provide top-line insights for on-going reports and post-buy analysis
• Understand metrics and KPIs of account and continually suggest optimizations to improve campaign performance, ensuring that all optimizations are documented.
• Oversee process for new launches or site revamps, to ensure organic improvements and stability of the brand site.
• Develop knowledge of client’s business, competition and latest industry news and trends.
• Work with the agency brands to formulate and execute, or to add SEO strategies in the business.

3. People Responsibilities

• Oversight and direction of associated Specialists
• Provide direction to Specialists when assigning tasks
• Oversee Specialists to ensure timely and accurate product or results delivery; provide input for Specialist performance reviews
• Train Specialists on optimization tactics and account budget pacing strategies
• Assist in training other employees on best practice and processes.
• Demonstrated ability to lead meetings in the account lead’s absence
• Ability to work in a team environment that promotes collaboration
• Adept at communicating effectively across all levels
• Capable of working successfully within a team as well as independently
• Able to establish and maintain effective relationships interdepartmentally as well as those outside the team

Experience required:

• Tertiary qualified
• 7+ years relevant Paid Search and SEO experience
• Excellent verbal and written communication skills
• Ability to clearly and effectively articulate thoughts and points
• Should be self-motivated with strong leadership skills who is equally comfortable collaborating in a team environment
• History of teamwork and willingness to roll-up one’s sleeves to get the job done
• Prior experience leading a team
• Has experience in working across Asian markets and languages.
• Strong client facing communication & presentation skills

Personal Attributes:

• A ‘Can Do’ attitude
• Tenacious
• Business savvy
• Entrepreneurial
• Persuasive
• Leadership qualities
• Great interpersonal and communication skills internally, with media owners and clients

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

What You'll Do:

We are seeking a highly motivated Growth Marketing Manager to take charge of our paid advertising strategies across multiple platforms, including Facebook Ads Manager, Google Ads, TikTok Ads, and other relevant channels. Your primary focus will be to drive user acquisition and maximize the lifetime value (LTV) of our mobile games.

Key Responsibilities:

• Develop, implement, and manage paid advertising campaigns to attract high-quality users for our mobile games.
• Optimize campaign performance across various platforms (Facebook, Google, TikTok, etc.) to achieve key KPIs, including user growth, cost per install (CPI), and LTV.
• Manage and optimize campaigns on mobile ad networks like Applovin, Unity Ads, and other platforms with programmatic capabilities to drive efficient user acquisition at scale.
• Conduct in-depth market research to understand gaming trends, user behavior, and competitive landscape in target markets.
• Monitor and analyze campaign performance data, providing actionable insights and recommendations to improve effectiveness.
• Collaborate with the creative design team to develop compelling ad creatives tailored to each market.
• Manage budgets effectively, ensuring efficient allocation of resources to maximize ROI.
• Leverage Mobile Measurement Partners (MMPs) such as AppsFlyer, Adjust to track and analyze the performance of user acquisition campaigns, ensuring accurate attribution and data-driven decision-making

Who we’re looking for:

• Proven at least 3-5 years of experience in managing paid advertising campaigns, particularly on Facebook Ads Manager, Google Ads, TikTok Ads, and mobile ad networks like Applovin.
• Strong understanding of the mobile gaming industry, with a focus on user acquisition and LTV optimization.
• Proficiency in using Mobile Measurement Partners (MMPs) like AppsFlyer, Adjust for campaign tracking, analysis, and attribution.
• Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent project management skills, with the ability to handle multiple campaigns and priorities simultaneously.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Nice to have:

• Experience working in LATAM and Southeast Asian markets is a plus
• Proficiency in English; knowledge of Portuguese is a plus due to the need to understand the LATAM market

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Responsibilities:

• Cloud infrastructure management: Oversee the design, deployment, and maintenance of cloud infrastructure, ensuring scalability, reliability, and cost-effectiveness.
• Performance optimisation: Monitor and optimise cloud resources to meet performance, availability, and capacity requirements, and ensure efficient resource utilisation.
• Incident management: Lead and coordinate incident response, including root cause analysis, post-incident reviews, and proactive measures to prevent recurrence.
• Security and compliance: Implement and enforce security controls, compliance measures, and best practices to ensure the security and integrity of cloud environments and data.
• Vendor management: Manage relationships with cloud service providers, negotiate contracts, and stay informed about new services and features to optimise cloud operations.
• Team leadership: Lead and mentor a team of cloud operations and infrastructure professionals, providing guidance, support, and professional development opportunities.
• Continuous improvement: Drive continuous improvement through the implementation of best practices, automation, and the adoption of new cloud technologies to enhance operational efficiency.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

• Delivering a comprehensive service to enquiring customers
• Possibly delegating certain customer enquiries to specific teams
• Managing a large number of incoming calls and emails
• Managing customers’ accounts
• Keeping a record of customer interaction and details of actions taken
• Communicating with internal teams to discuss sales targets
• Generating sales leads, building sustainable relationships where necessary
• Define KPI/KRA for team and team members
• Actively participate in and drive continuous improvement projects
• Reporting back on results

Responsibilities:

• People Management: Manage, motivate, and develop a small team of engineers and support analysts, ensuring that the service levels are met. Manages resources, resource forecasts and allocation of work activities.
• Risk Management: Establish and manage risk for the team’s skill levels and adequate resources to ensure that risks are mitigated, and problems are resolved, in relation to meeting the service commitments.
• Planning & Control: Resource allocation/scheduling to meet the demands of delivering a service, taking into account changing/competing priorities or issues on services of a small to medium capacity. Use strengths of team to achieve effective and efficient delivery of service within Service Level Agreement (SLA). Creation, maintenance, and adherence to Quality Standards as appropriate. Evaluate and integrate new workloads.
• Business Orientation: Anticipate the impact of business issues on the operation support team and takes appropriate action. Responsible for monitoring and controlling issues and providing timely updates/reports to users and/or internal stakeholders as required.
• Operations: Focus and attention is primarily on the specific services which the team is delivering to their current user base. Help to define and implement best practice for given area. Responsible for improving core skills, adopting standard processes and encouraging re-use.
• Reporting – Provide regular updates on operations matters and statuses to stakeholders
• Tools Mastery: Ensure adherence to agreed strategic toolset, emphasising the need for improved deployment and usage

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below;

https://www.wphdigital.com/notices

- Permanent part-time position.

- Weekdays, Mondays - Fridays, 11 am - 5 pm (Lunch break 1 pm - 2 pm) Daily required:5 working hours, a 1-hour meal break.

- Reports directly to the Senior Operations Manager.

- All matters pertaining to Students Affairs.

- Strictly requires a strong command of the English language.

- $20 to $22/Hour with CPF benefits.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Exciting Opportunity for aspiring sales personnel and a team player to join our pioneering team

We believe in working efficiently within working hours, and providing work life balance for our team members

The ideal candidate will be mentored by the Management team in carving a career in the solar industry in the leads generation of residential and commercial clients.

We are looking for:
1. Self Driven Individual that is hungry for success.

2. A team player who regularly provides updates.

3. Proactive and takes Initiative.

4. A good communicator who is able to fill gaps in our customers requirements, in closing a deal.
5. Someone who is willing to take up new challenges and be exposed to learning new skills.

6. Other tasks and responsibilities may be reasonably requested by the Management.

7. Good business acumen with proper work ethics.

8. Interested to be part of a pioneering team.

Ideally you have:

1-3 years of experience

- Someone who is eager to learn the trade directly from an experienced manager, with potential to move into a more key role in future (Head of Sales and Marketing)

- Plus point if there is prior experience in solar.

This is a basic + transport allowance + commission role with high earning potential for performing staff.

Details can be discussed.

We are looking for a proactive and experienced Business Development Manager to join our team. The position will be responsible for company management, procurement and market development. The ideal candidate should have a deep understanding of the Chinese shipping, marine, offshore market and the ability to establish and cultivate strategic partnerships. Familiarity with Chinese suppliers and market development is essential.

Key Responsibilities

· Lead business development initiatives for related products with a focus on the China market, China shipping lines and the Sino-Singapore supply chain for laterally expanding into ship supplies of TCM products and other related shipping, marine, offshore needs.

· Manage company operations, including financial management, human resources and procurement (especially sourcing goods from the Chinese market to Singapore).

· Build and maintain strong relationships with Chinese suppliers and industry partners.

· Work with cross-functional teams to develop strategic business plans and implement growth strategies.

· Monitor market trends and competitor activities to ensure the company maintains a leading position in the Marine industry and supplies.

· Develop and submit business plans and reports to senior management for decision making.

Qualifications requirments

· MBA degree from a recognized university or institute.

· Minimum Bachelor’s degree in Chinese Medicine or a related field.

· Minimum 3 years of working experience in the Chinese medicine industry or medical institutes.

· Able to speak Mandarin at a native or professional level, and English at a professional level.

· Proven experience in developing business strategies and managing client relationships.

· Demonstrated understanding of the regulatory landscape for Chinese medicine products in Singapore/China.

· Ability to work independently and as part of a team, with a track record of achieving sales and development targets.

Preferred Competencies

· Managerial experience, preferably in a business development or strategic role.

· Strong communication skills, with fluency in both English and Mandarin.

· Proficiency in web design or graphic design, with the ability to create visually engaging presentations and marketing materials.

· Passion and dedication to Chinese medicine and healthcare innovation.

· Strong understanding of investment principles, with the ability to develop financially viable products.

· Excellent problem-solving skills and a proactive attitude towards overcoming challenges.

· Experience working in a fast-paced, dynamic environment with a focus on growth and innovation.

· Customers relationship and after sales services.

We are seeking a skilled and seasoned Programme Manager to lead and oversee the successful execution of innovation technology initiatives across multiple teams and projects.

As a key driver of cross-functional collaboration, you will work closely with product managers, engineering teams, and stakeholders to ensure alignment, timely delivery, and effective communication.

Your expertise in programme management, strategic planning, and leadership will play a pivotal role in achieving our innovation goals and roadmap objectives.

Job Scope:

- Provide project leadership for the innovation team's portfolio of projects, ensuring alignment with the overall business strategy and objectives.

- Collaborate with stakeholders to define programme scope, goals, and success criteria for each project within the portfolio.

- Establish and maintain a programme roadmap that outlines the sequencing and dependencies of various projects, ensuring a cohesive and efficient delivery plan.

- Coordinate cross-functional teams, including product managers, developers, designers, and QA, to ensure seamless execution and delivery of products.

- Develop and maintain strong relationships with stakeholders, communicating project statuses, risks, and mitigation plans regularly and effectively.

- Identify potential roadblocks, risks, and challenges within the programme and proactively implement strategies to address them.

- Lead programme-level planning, including resource allocation, budget management, and timeline tracking.

- Foster a culture of collaboration and continuous improvement, encouraging innovation and best practices across the product team.

- Facilitate regular programme reviews, retrospectives, and post-mortems to gather insights and refine processes.

- Provide mentorship and guidance to project managers and team members, promoting professional growth and development.

Requirements / Qualifications:

- Bachelor's degree in Business, Engineering, Computer Science, or a related field.

- Proven experience (>5 years) as a Programme and/or Product Manager, ideally within a product development or technology-driven environment.

- Strong understanding of project and programme management methodologies, particularly Agile and Scrum principles.

- Demonstrated success in managing complex programmes with multiple interdependencies and cross-functional teams.

- Excellent leadership and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and teams.

- Exceptional problem-solving abilities and a proactive approach to addressing challenges.

- Strong analytical skills, with the ability to synthesize complex information and make data-driven decisions.

- Experience with project management tools.

- Proficiency in budget management, resource allocation, and risk assessment.

- Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.

- PMP, or similar project/programme management certification is advantageous.

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Description:

• Efficiently understand business and market demands, actively participate in project initiation, planning, implementation, and tracking control to ensure that projects are developed and completed according to specified requirements.
• Responsible for product planning for user-facing products, including various optimization designs. Must efficiently understand business processes and execute corresponding planning, delivering high-fidelity prototypes.
• Monitor product performance, track user feedback, analyze business data and competitors, and continuously optimize the product.
• Conduct research and track industry markets, analyzing the current state of the industry and competitors to understand the key factors for product success or failure.

Qualifications:

• Bachelor’s degree or higher, with 1-3 years of experience in internet product design, game product design, interactive experience design, product operations, or user acquisition; must have completed the full development process for at least 2 significant products.
• Capable of independently completing the planning and design of user-facing product processes; sensitive to visual and interactive details, with a user-centric mindset and experience in designing large-scale products for the general public.
• Strong ability to work independently, a positive attitude, dedication, and strong organizational skills; excellent communication and coordination abilities, with a good spirit of teamwork.
• Proficient in product tools such as Axure and Moqups, as well as common tools like PPT, Visio, and XMind (Mindmanager).
• Strong logical thinking, self-driven problem-solving abilities, data analysis skills, and project management capabilities.
• Candidates with experience in designing casual or card games will be given priority.
• Must be able to speak Mandarin due to the need to speak to Chinese speaking stakeholders.

Critical Work Functions and Key Tasks

• Manage day-to-day activities in the Program Management Office for related Logistics projects.

• Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.

• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.

• Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness.

• Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.

• Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.

• Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.

• Organize, and support key users’ workshops, roadshows and events for materials/documentations.

• Support program/project IT audits with stakeholders and related secretariat duties.

Requirements/ Qualifications

• Degree or Diploma holder in relevant discipline

• Knowledge in process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.

• Programme management experience; preferably in managing programs in a large-sized organization operating in a highly complex environment.

• Strategic thinking with ability to understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.

• Good communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.

• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

• Proficient in Microsoft Office Excel, Word and PowerPoint. Knowledge in Tableau will be an added advantage.

Competencies:

• Ability to manage multiple project activities at the one time and excellent prioritization skills.

• Excellent professional written and verbal communication skills, plus effective interpersonal skills.

• Analytical and strong in mathematics

• Driven, result-oriented and independent

• Good communication skills, both written and spoken

• Self-motivated individual

• Attention to detail

Job Description

Responsibilities

• Responsible for leading and managing large research projects that may involve multiple research institutes and industry partners, covering different technology and industry sectors
• Collaborate with Principal Investigator, organise and lead project reviews including project administrative matters
• Adhere to project management framework over the project life cycle to manage progress, schedule, and risk, and ensure deliverables meet project objectives
• Manage project dashboard, drive workflow automation and improvement
• Engage stakeholders effectively to ensure close collaboration and alignment towards project goals

Requirements

• Bachelor's degree in Engineering or Science, or higher qualification with 8 years of experience related to project management
• Familiar with project management methodologies, best practices, and problemsolving skills
• Proven track record in managing full project cycle from project kick off, to execution and till project closing successfully
• Good technical background, excellent organizational skills including attention to details
• Strong communication and interpersonal skills to manage internal and external stakeholders
• Individuals without the mentioned prerequisites will be evaluated based on their strong willingness to acquire new skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description

Responsibilities

• Responsible for leading and managing large research projects that may involve multiple research institutes and industry partners, covering different technology and industry sectors
• Collaborate with Principal Investigator, organise and lead project reviews including project administrative matters
• Adhere to project management framework over the project life cycle to manage progress, schedule, and risk, and ensure deliverables meet project objectives
• Manage project dashboard, drive workflow automation and improvement
• Engage stakeholders effectively to ensure close collaboration and alignment towards project goals

Requirements

• Bachelor's degree in Engineering or Science, or higher qualification with 5 years of experience related to project management
• Familiar with project management methodologies, best practices, and problemsolving skills
• Proven track record in managing full project cycle from project kick off, to execution and till project closing successfully
• Good technical background, excellent organizational skills including attention to details
• Strong communication and interpersonal skills to manage internal and external stakeholders
• Individuals without the mentioned prerequisites will be evaluated based on their strong willingness to acquire new skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

- Permanent Full time, Half load position. 22 working hours per week.

- Work Schedule (1 hour lunch break daily)

• Mondays 11am - 5pm
• Tuesdays 11am - 5pm
• Wednesdays 11am - 4pm
• Thursdays 11am - 4pm
• Fridays 11am - 4pm

- Reports directly to the Senior Operations Manager.

- All matters pertaining to Students Affairs.

- Strictly requires a strong command of the English language.

- $2000/Month

Purpose

Responsible for sustainability, profitability and to achieve budget incremental volume plan and placements set for respective key accounts. Efficient utilization and deployment of resources and assets in securing these objectives.

Key Duties / Responsibilities

A: Achieving Sales, Incremental Volume and Profitability

1. Plan and implement overall incremental sales volume, profitability and budget plans. Responsible for growing volume, placement and revenue in key channels and accounts.
2. Identify key accounts for increased business partnerships and growth opportunities via strategic and beneficial to drive sales programme.
3. Manage contract renewals; formulate tenders’ proposals for key accounts. Fulfill existing terms and conditions. E.g. DME/Accruals/Incentives.
4. Conduct regular business reviews internally and with designated key accounts. Re-negotiate terms and benefits to improve profitability, sustainability and resources maximization.
5. Develop business plans, strategies and promotional activities with key accounts to drive volume and revenue indicators.
6. Formulate plans to continuously grow unconventional channels key accounts and convert accounts to increase horizontal and vertical volume growth.
7. Ensure key customers equipment orders are prepared and execute timely and within budget so that equipment procurement targets are supported. Prepare placement plan and forecast for refurbishment action and stock control.
8. Identify new strategic locations for market penetration and expansion opportunities.
9. Plan equipment movement to optimize assets contribution and maximization. Track sales, profitability and net sales revenue of all equipment placed in key outlets with the objectives to improve return on investment as per Company standards.
10. Work closely with all relevant internal and external stakeholders to achieve business objectives.
11. Develop and maintain good customer service and mutually benefiting relationships with existing key clients.
12. Collect data and provide feedback on market intelligence and general industry trends. Identify business strengths, weakness, opportunities and threats to pre-empt and counter-propose business strategies and tactics in the market.
13. Monitor and manage the collection of outstanding payments.

B. Sales and Channel Development

1. Plan and implement promotional and engagement activities and channel activation programs to increase awareness; create brand and market value; optimizing sales volume and revenue.
2. Develop annual major customer plans to include exclusive promotions/sponsorship, total package service and maintenance programs to increase sales volume and pricing.
3. Accountable for meeting and growing set overall channel placement targets and against universe opportunities, net sales revenue, incremental volume and return on investments target.
4. Manage the allocated DME and sponsorships to ensure funds are use appropriately and within budget as per Business Plan.

C. Task Analysis

1. Execute, review and report on progress of sales and recommend relevant action plans accordingly.
2. Submit progress reports and updates on channel development, projects and activities.
3. Monitor potential loss sales volume of equipment and arrest problems.
4. Liaise with Customer Contact Centre, Operations and Technical personnel to ensure smooth follow-up and response to service calls.
5. Liaise with Customer Accounting, Financial Accounting and Commercial Finance on billing, payment, accruals, and settlement matters.

Related Position Requirements/Qualifications

a) Driving License - Class 3

b) University Degree/Diploma with qualifications in Business, Sales and Marketing

c) 3 years’ experience or more in the sales of fast moving consumer products and/or night entertainment industry

d) Preferably with key account servicing/customer service/operations sales and support background

Job Title: Marketing Manager – (Catering Company) (ID7075)
Location: Clementi
Working Hours: Mon to Fri 9am-6.30pm
Salary: $4000-$5000
Benefits: AL 12days, AWS/ Variable Bonus

Job Description
• Actively plan & implement initiatives to grow market share/category and increase brand awareness
• Manage the marketing mix of pricing, promotion, products & distribution to improve profitability & sales
• Implement & track responses of marketing strategies by working closely with sales team & strategic stakeholders
• Oversee marketing campaigns for company branding and generate media coverage
• Monitor the company’s marketing budget
• Establish & maintain good working relationship with business associates, advertising agencies, media and suppliers
• Generation of regular reports to track and update management on the effectiveness of each marketing activity
• Managing all marketing activities for the company
• Overall responsibility for brand management and corporate identity
• To take on ad hoc project and other duties as assigned by Management

Requirement:
• Singaporean or PR only.
• Bachelor or Diploma in Business, Marketing, or related field
• Min 3 years Digital Marketing experience with F&B background
• Effectively bilingual in both spoken and written.
• Self-disciplined, proactive and have a strong sense of urgency.

• Support managers in organizing٫ planning and implementing strategy
• Organize daily activities and ensure schedules and objectives are met
• Interact with customers and learn their needs and specifications
• Manage٫ supervise and support the personnel
• Monitor operating costs٫ budgets and resources
• Analyze and interpret data and prepare reports on the analysis results
• Manage recruitment process and training & development
• Ensure adherence to company’s policies and guidelines

Job Overview:

The Commodity HR Manager is responsible for managing and implementing HR strategies and initiatives specific to the commodities industry. This role involves overseeing employee relations, recruitment, and talent management while aligning HR activities with the business objectives of trading and supply chain operations. The ideal candidate will have experience in commodities or related industries and possess strong cross-cultural communication and conflict resolution skills.

Key Responsibilities:

1. Talent Acquisition and Management:
   • Develop and execute recruitment strategies for key roles within the commodity trading and supply chain functions.
   • Work closely with hiring managers to identify and attract high-caliber talent.
   • Manage the onboarding process for new employees to ensure a smooth transition.
2. Employee Relations and Engagement:
   • Address employee issues and concerns in a proactive manner.
   • Support conflict resolution and provide guidance on employee relations issues.
   • Implement engagement initiatives to foster a positive work environment and promote retention.
3. Performance Management:
   • Oversee the performance evaluation process, ensuring clear goals and expectations.
   • Work with line managers to develop individual development plans for employees.
   • Provide coaching and support to managers on performance-related issues.
4. Compensation and Benefits:
   • Ensure the organization’s compensation and benefits plans are competitive within the industry.
   • Conduct periodic salary benchmarking and support annual compensation reviews.
5. HR Policy and Compliance:
   • Ensure HR policies and practices are compliant with local labor laws and international standards.
   • Maintain and update HR policies specific to commodity trading, logistics, and international trade.
6. Training and Development:
   • Identify skills gaps and develop training programs tailored to commodity professionals.
   • Coordinate with external trainers or internal resources to deliver targeted training.
7. HR Support for Global Operations:
   • Act as a liaison for HR support between regional and global offices.
   • Understand and adapt to the HR requirements of different regions to support cross-border teams.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Minimum of 5 years’ experience in HR, preferably in commodities, trading, or logistics sectors.
• Strong understanding of international labor laws and HR practices.
• Proven track record of working with culturally diverse teams.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.

Preferred Skills:

• Experience in managing HR for a commodity trading company.
• Familiarity with trading operations, supply chain management, and international business.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Here at THE PROVIDORE SINGAPORE, we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

HIRING FOR:

Barista – Manager / Assistant Manager

• THE PROVIDORE SINGAPORE (Western Cuisine Restaurants)

Locations:

1. OUE Downtown Gallery
2. Mandarin Gallery
3. Paya Lebar Quarters
4. Raffles City
5. Raffles Place
6. Vivo City
7. Wisma Atria

Are you an experienced, seasoned barista looking for an opportunity to manage your own team and mentor future baristas to raise the bar in the art of coffee-making?

If you are, and you like to be part of a fun, friendly and hardworking team who take pride in their professional craft, then this is the role for you!

To us, coffee is so much more than your atypical cup of beverage where you can find almost anywhere in the world. Each of our drinks served is a symbol of the skill, pride, and care our baristas put into their work.

Job Description:

We pride ourselves on our excellent coffee; from preparing, and serving genuinely delectable coffee to creatively adoring your servings with beautiful latte art. Besides coffee, our bar also serves a curation of carefully selected tea, drinking chocolate and chai, slow-pressed juices and plant based fresh fruit smoothies, as well as alcoholic beverages such as draught beer, wine, cocktails and artisanal spirits.

In your role as a Barista Manager / Assistant Manager, you will oversee daily bar operations in the restaurant, ensuring smooth day-to-day operations encompassing exceptional customer service, high-quality beverages, and a positive work environment.

You will…

• lead a team of baristas, manage inventory, and maintain equipment, all while fostering a strong passion for coffee and a positive connection with our customers.
• be tasked with training and supervising your team, fostering a positive and collaborative team atmosphere not just within the barista team, but with your fellow colleagues in Service, Kitchen and Retail.
• ensure the highest level of customer service excellence is always upkept, such as addressing customer needs and any possible feedback efficiently and smoothly.
• safeguard the preparation of high-quality coffee and other beverages, adhering to established recipes and standards.
• monitor required inventory levels, order supplies, and manage stock to minimize wastage and maintain product availability.
• be responsible for sales reporting of the bar, as well as assist in budgeting and forecasting.
• carry out any required training for newly joined baristas, as well as to enhance existing skillsets and knowledge about coffee and other beverages, preparation techniques and recipes, and safety procedures.
• ensure that all health and safety practices are strictly upkept as per policies and regulations.
• be open to any other skill-development or ad-hoc tasked as assigned by your supervisor.

Job Requirements:

• Minimum 2-years related experience for Assistant Manager level, and minimum 4-years related experience for Manager level.
• A valid Food Hygiene Certificate registered with Singapore Food Agency (SFA).

*If you do not possess a valid food hygiene certificate, the Company will arrange the training and certification

• Excellent communication skills with positive, interpersonal skills.
• A team player with a good sense of job responsibility and a keen eye for detail.
• Honest willingness to learn and grow with the Company.

*Position offered if selected, will commensurate with years of related experience.

We look forward to receiving your application, and the opportunity to meet you!

Roles & Responsibilities

This role reports to the Director of Customer Experience which is a group under the Regional Customer Satisfaction Team. The candidate’s primary focus is to champion service excellence delivery at our customer touchpoints (e.g. contact centers, service centers). You will lead the development, implementation, and assessment of training initiatives and quality assurance programs across multiple locations within the region.

Primary Responsibilities and Key Roles:

• Enhance end-to-end customer journey through:
• Customer feedback management (VOCs, Service audits, Data analysis & insights etc.)
• Active engagement of relevant stakeholders to address customer pain points
• Ownership of Service Recovery guidelines to empower frontline staff to resolve customer issues
• Set and drive regional initiatives to improve overall customer experience and NPS based on insights from customer feedback and trends analysis, including improvement of services processes and policies through customer journey mapping
• Drive a culture of service excellence throughout the CS team by working closely with relevant CS team members of subsidiaries to develop guidelines, training, and motivational programs to improve customer service handling skills, mindset and attitude of frontline service staff, agents, and technicians
• Organise and chair regular Service Quality Committee meetings with stakeholders to drive service improvement
• Conduct training needs analyses to determine the current state of knowledge, skills, and competencies among frontline staff. Analyze trends, emerging technologies, and best practices to ensure the development of customized training programs, and knowledge base, tailored to the unique needs of each location.
• Oversee the establishment and maintenance of quality assurance protocols for both frontline staff and training facilitators. Monitor adherence to established procedures, identify areas for improvement, and recommend corrective actions to ensure consistency in service delivery and training outcomes across all locations.
• Measure the effectiveness of training programs and quality assurance initiatives using appropriate metrics, such as pre- and post-training assessments, participant feedback surveys, and business impact analysis. Prepare regular reports detailing program performance, ROI, and recommendations for future enhancements.
• Continuously evaluate and refine existing programs to meet evolving business needs and respond to changing market dynamics
• Any other ad-hoc projects as assigned by the Director of Customer Experience
• Oversee the responsibilities of the Assistant Manager, Regional VOC/NPS Management

Job Requirements

• Bachelor's degree in any discipline with at least 5 years of relevant experience in service quality or consumer research functions in either hospitality or retail industries and/or e-commerce
• Experience with feedback management & generating insights from VoC/NPS data for presentations to management and other departments. Experience with Excel, Tableau, and Natural Language Processing would be a plus
• Experience with conducting (qualitative and quantitative studies), ie, surveys, and focus groups to gain better insights of key drivers of customer satisfaction
• Understanding the end-to-end customer journey and develop action plans at each touchpoint to elevate the customer’s experience, including online purchase experience and post-purchase experience. A practitioner of design thinking methodology and a proven record of service process re-design is a plus
• Strong project management skills, including the ability to plan, organize, and execute complex projects within tight deadlines
• Demonstrated proficiency in adult learning theories, instructional design principles, and modern training technologies
• Excellent verbal and written communication skills, with the ability to communicate effectively with all levels of staff and management
• Ability to work collaboratively with cross-functional teams and build strong working relationships