Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Lead and manage the project team, conduct regular project status update meetings with the team.
• Oversee project execution, ensuring compliance with safety, quality, design, procurement, construction, budget, schedule, and PQP standards.
• Assign qualified team members to projects and manage all stakeholders for smooth execution.
• Approve purchase requisitions and invoices promptly, and control project costs to maintain profit margins.
• Achieve project objectives, such as on-time delivery and staying within budget, escalating challenges to the management as needed.

Requirements:

• Minimum 5 years of experience in a managerial role within the construction industry
• Experience with LTA/MRT projects is a plus

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Handle day-to-day operation
• Meet account SLA deliverables and reporting
• Manage customer escalation
• Manage operation team, operation cost and drive cost saving
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 4 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank working environment
• Salary up to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

- Permanent

- Up to $3,600 + Benefits

- Bras Basah

- 44 hours rotating shift

- Attractive Benefits: $2,000 Medical Spending Account

- Attractive Benefits: $1,000 Flexible Benefit

- Attractive Benefits: Birthday Leave + $200 in Birthday Month

- Attractive Benefits: Free Annual Health Screening

Job Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary.
• Glitch reports are to be written when necessary.
• Ensure guest room security emergency and fire procedures; encourage the use of Safe Deposit boxes and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Period:

• Permanent

Working Hours:

• 44 hours rotating shift

Salary:

• Up to $3,600 + Attractive Benefits
• Attractive Benefits: $2,000 Medical Spending Account
• Attractive Benefits: $1,000 Flexible Benefit
• Attractive Benefits: Birthday Leave + $200 in Birthday Month
• Attractive Benefits: Free Annual Health Screening

Location:

• Bras Basah

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Responsibilities

• Project management and site supervision, including cost control and manpower deployment, ensuring job completion per contract terms.
• Attending site meetings to monitor project status, ensuring meeting minutes are accurate.
• Liaising with architects and consultants for progress feedback, technical compliance, and variation claims.
• Procuring and delivering materials to the site on time and within project budget.
• Timely issuance of project documentation, including variation orders, extension of time, test procedures, meeting minutes, purchase orders, and final project closing in line with ISO procedures.
• Coordinating manpower and system readiness for successful inspections with authorities and site representatives.
• Providing timely information for drafting shop and penetration drawings.
• Coordinating with all parties to resolve site problems.
• Ensuring rectification works meet contract specifications.
• Performing any other assigned duties if necessary.

Requirements

• Degree in Mechanical Engineering or related certification.
• Minimum 3 years of experience in fire protection within the construction industry, with LTA project experience.
• Ability to work independently and communicate effectively at all levels.
• Class 3 driving license is a plus.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

Senior School Executive

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $3,500 - $4,200

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school
• Teachers’ management and administration
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Assistant School Manager

Salary: $4,000 - $5,000

Working Days: 5 days (Rotate shift based on roster)

Weekday: 11.45am to 9.15pm

Weekend: 8.45am to 6.15 / 7.15pm

Working Location: Clementi

Key Responsibilities:

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management
• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

• Diploma graduate preferred
• Experience in similar or service related industry preferred (enrichment centers)
  

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Assist the Building Manager to supervise the operations team in managing the overall operation, maintenance and upkeep of the property and facilities.
• Handle building's matters relating to assets enhancement, supervision of contractors, liaison with clients and facilities operation.
• Attend to feedback and service requests from clients and liaise with contractors on all maintenance matters.
• Present during performance auditing and render assistance to facilitate the completion of the performance auditing of the past inspection.
• Compile, collate and analyze operational data and reports for continuous improvement.

Requirements:

• Diploma in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 3 years of relevant experience in managing high rise building.
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.00am-6pm)

Working Location: ICA Building

Salary: Up to $5,000 + mobile allowance + AWS + variable bonus

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

As a Project Manager within the Banking sector at Unison Consulting Pte Ltd, you will be responsible for driving the successful execution of banking-related projects from initiation through to delivery. You will collaborate closely with cross-functional teams, including stakeholders from business and technology, to define project objectives, manage timelines, allocate resources, and ensure adherence to budgetary constraints.

Your role will involve fostering strong relationships with key stakeholders, achieving project goals while ensuring compliance with applicable regulations and standards in the banking industry.

Key Responsibilities:

• Manage end-to-end project lifecycles, ensuring all requirements are clearly defined and met.
• Track progress against the project timeline and adjust plans as necessary to meet deadlines.
• Conduct regular project status meetings and provide updates to stakeholders as required.
• Proactively identify and mitigate risks associated with project delivery.
• Facilitate communication between various teams to ensure a cohesive project approach.
• Ensure project documentation is accurate, complete, and up to date throughout the project.

Qualifications and Experience:

• Minimum of 2 years of project management experience in the banking or financial services sector.
• Proven track record of delivering complex banking projects on time and within budget.
• Strong understanding of banking operations, regulatory requirements, and risk management principles.
• Experience using project management methodologies (e.g., Agile, Waterfall) and tools (e.g., MS Project, JIRA).
• PMP or equivalent project management certification preferred.
• Ability to work effectively under pressure and adapt to changing priorities.

Education:

• Bachelor's degree in Finance, Business Administration, or related field. A master's degree is a plus.
• Relevant professional qualifications in project management or banking will be an advantage.

We are seeking an experienced Turret Engineer Manager to lead and manage engineering teams responsible for the design, analysis, and execution of turret systems, primarily in the oil and gas sector. The successful candidate will have a strong technical background in turret systems and mooring design, with at least 15 years of experience in the field. This role involves overseeing the technical aspects of projects, ensuring the integrity and compliance of designs, and interfacing with clients, classification societies, and various stakeholders. You will be responsible for checking drawings, calculations, and analysis to ensure that projects are delivered on time, within budget, and meet safety and regulatory standards.

Key Responsibilities:

• Engineering Leadership:
  Lead, manage, and mentor a team of engineers in the design, analysis, and installation of turret systems and associated mooring systems. Ensure technical excellence and quality control throughout the project lifecycle.
• Mooring System Expertise:
  Provide in-depth technical expertise on mooring systems for floating platforms, including design, analysis, and integrity management. Ensure designs meet client specifications, classification society standards, and industry best practices.
• Project Management:
  Oversee engineering projects from conception to delivery, including managing schedules, budgets, resources, and deliverables. Coordinate with internal teams, contractors, and clients to ensure projects are completed as per specifications.
• Technical Reviews & Analysis:
  Conduct and oversee the review of engineering calculations, designs, and technical documentation. Ensure that all calculations and drawings are accurate, meet the required standards, and are approved by relevant stakeholders.
• Client Interface:
  Serve as the primary technical point of contact for clients, understanding their needs and ensuring engineering solutions meet their expectations.Prepare and deliver technical presentations, reports, and updates to clients as necessary.
• Classification Society Interface:
  Manage interactions with classification societies, ensuring that all designs and systems meet classification requirements and industry regulations. Facilitate the approval process for turret and mooring systems.
• Basis of Design:
  Develop and review the Basis of Design (BoD) documents, ensuring that all assumptions, parameters, and design methodologies are clearly defined and adhered to throughout the project lifecycle.
• Quality Assurance & Compliance:
  Ensure that all engineering activities are carried out in compliance with relevant codes, standards, and regulations. Ensure the delivery of high-quality designs and solutions that meet operational and safety standards.
• Continuous Improvement:
  Lead efforts to improve engineering processes, tools, and methodologies within the turret engineering team. Encourage innovation and adoption of new technologies to enhance project efficiency and safety.

Qualifications & Requirements:

• Education:
  Bachelor's degree in Naval Architecture, Mechanical Engineering or a related field (Master’s degree preferred).
• Experience:
  Minimum 15 years of experience in turret engineering, with a strong focus on mooring systems in the oil and gas industry. Experience with both design and installation phases of turret and mooring systems is highly desirable.
• Technical Skills:
  • Strong understanding of turret systems, mooring analysis, and related offshore structures.
  • Expertise in engineering calculations, structural analysis, and design review.
  • Familiarity with relevant industry standards and codes (e.g., DNV, ABS, API).
  • Experience/familiar with engineering software tools such as Femap/Nastran, Ansys, Orcaflex, and other analysis software.
• Project Management Skills:
  Proven track record of managing engineering projects, with experience in scheduling, budgeting, and resource management. PMP or equivalent project management certification is a plus.
• Communication Skills:
  Excellent verbal and written communication skills, with the ability to effectively interface with clients, contractors, and classification societies.
• Regulatory Knowledge:
  In-depth knowledge of classification society rules and regulations for turret and mooring systems, as well as offshore industry safety and operational standards.
• Problem Solving:
  Strong analytical and problem-solving abilities, with a keen attention to detail. Able to navigate complex engineering challenges and deliver solutions.
• Leadership:
  Proven leadership capabilities with experience in managing and mentoring a team of engineers. Able to work collaboratively in a multidisciplinary environment.
• Travel:
  Willingness to travel as required for site visits, client meetings, and offshore assessments.

Preferred Qualifications:

• Master's degree in a related engineering field.
• Experience with offshore installation and commissioning of turret and mooring systems.

Responsibilities:

• Primary interface with suppliers (of the assigned Categories) for relationship management, establishment of business framework, performance development and overall business review
• Monitors industry information and trends, and supplier risk profiles, to devise long term supplier engagement strategies for the Categories
• Source and identify new business partners to meet the changing requirement of the organization
• Develop strategies to continuously maximize cost savings for the organization while maintaining good quality and consistent supply
• Understand long term requirements of the company and engage in strategic planning and collaboration with internal stakeholders to deliver key performance indices
• Organize and lead in Business reviews and Category Review Meetings
• Plan and execute negotiations for tenders, contracts and strategic partnerships, ensuring the organization receives the best value
• Innovate within the procurement space, automating and/or improving tools or processes to better support the Procurement Lifecycle
• Communicates with leadership (at all levels including corporate) regarding matters of importance within both the functional and business areas

Requirements:

• Diploma/ Degree in Procurement, Supply Chain Management.
• Management experience and/or five years of Category Management experience required
• Working experience in subcontractor manufacturing industry will be an added advantage
• Sound knowledge in logistics supply chain systems and dynamics
• Able to work under pressure and independently or with a cross functional team
• Innovative, analytical, solution-oriented mindset with problem solving and strategic thinking skills in order to evaluate and provide actionable insights
• Highly effective interpersonal communication and influencing skills
• Strong project management and organizational skills with the ability to work on various initiatives
• Proficient with Microsoft Office Suite applications

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

This position reports to the director. DK Design Works Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Conducting in-depth market research to identify new business opportunities and target market segments.

2. Develop strategies to generate and nurture leads through various channels including networking, events, referrals, digital marketing, and cold outreach.

3. Build and maintain strong relationships with existing and prospective clients, ensuring high levels of customer satisfaction and long-term engagement.

4. Prepare and present compelling sales pitches, proposals, and quotations tailored to client needs. Negotiate contracts and close deals efficiently.

5. Ensure client requirements are clearly communicated and integrated into the design solutions.

6.Identify and establish partnerships with complementary businesses such as architects, contractors, and suppliers to enhance service offerings and expand the client base.

7. Develop annual budgets, set revenue targets, and track performance metrics against business development goals.

Technical Skills & Competencies:

1. Market Research & Analytics Skills to have the ability to translate research into actionable business strategies.

2. Sales & Negotiation Skills to have strong communication, persuasion, and relationship-building skills.

3. Client Management Skills to have the ability to manage multiple client accounts while delivering high-quality service.

4. Project Management Understanding Skills to coordinate efficiently with design teams for project alignment.

5. Digital Marketing Acumen Skills to have the ability to drive lead generation through online platforms.

6. Financial Acumen Skills to ensure accurate financial planning and performance tracking.

7. Networking & Relationship Building Skills to build long-lasting professional relationships and partnerships.

Duration: 6 Months Programme

Your Key Responsibilities

• Manage in recruitment process with Hiring Manager.
• Maintain employee's data to be updated.
• Manage staff’s attendance and leave records by HRM System.
• Report and maintain records of staff’s employment movements (i.e. confirmations, promotions, transfers, resignations etc).
• Maintain records of staff’s trainings as per the company’s Training Plan.
• Process relevant work passes for all new non-Singaporean office staff and monitor expiry dates for the same to renew accordingly when required.
• Consolidate data from affiliated overseas Companies and prepare monthly HR manpower reports.
• Organize company's events such as Annual Dinners, Family Days, etc.

We are looking for Professionals

• Has acquired Degree – Preferably in Human Resource.
• Has at least 8 years and above relevant experience.
• With good administrative, planning and implementation skills.
• With good English writing skills.

Job Description -

· Help identify prospects, customers, and referral sources and develop/maintain relationships

· Maintain up-to-date customer lists

· Communicates clients’ needs and requirements to the Production Department

· Provide support in preparing proposals for presentation to customers

· Follow up referral and follow through with customers to ensure the deal is closed

· Complete all post-sales documentation and ensure proper filing

Job Requirements -

· ITE or Equivalent

· More than 2 years of proven sale or customer service experience, in F&B Supplies will be an added advantage.

· Good Customer Service

· Strong verbal/written communication and organization skills

· Independent, self-motivated and able to multi-task

· Proactive and a good team player

Summary of Responsibilities

• Conduct outlet briefings
• Ensure that outlet logbooks are up to date
• Ensure colleagues' grooming standard are being met and maintained to demonstrate a professional image for our guests
• Establish and maintain a monthly training plan according to the standards required
• Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
• Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
• Ensure that the restaurant is staffed according to operational needs at all times
• Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
• Ensure that the place of work and surrounding area is kept clean and organized at all times
• Handle all guests’ requests and complaints politely, promptly and professionally

Job Requirements

• Minimum three (3) years of F&B experience in a same capacity in international luxury hotel groups
• Able to do shifts and work on weekends, 5 day work week
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment

Summary of Responsibilities

• Ensure that all audiovisual equipment and lighting of all function room are in order and good working condition to facilitate the smooth running of daily events
• Advise and assist in the planning, selection, production and supply of audiovisual materials
• Develop functional and operational test procedures to evaluate quality and performance of video or audio reception, production and transmission to meet hotel standards
• Perform preventive maintenance of audiovisual equipment
• Monitor and maintain inventory records of audiovisual equipment
• Provide advise to external or internal guests in analyzing technical difficulties
• Attend BEO Meetings
• Be guided by and adhere to the MOHG standards
• Provide the AV Team with clear objectives, constant feedback and training to further enhance department’s level of service

Job Requirements

• Minimum 3 years of AV experience at a managerial level
• Able to do shifts and work on weekends, 5 day work week
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment

Job Scope:

• Supervise the conduct of the cleaners
• Ensure proper maintenance and upkeep of all client's premises
• To inspect assigned areas for cleanliness and for adequate cleaning supplies
• Arranging duty roster and assisting operations manager on duties
• Need to travel from site to site and assist in the cleaning duties
• Adhoc duties as assigned

Requirements:

• Supervisory or cleaning experience
• Presentable and can speak well
• Comfortable with rotating shifts, night shift
• Able to work on weekends and Public holidays
• Salary ：$2500 - $3500 (including allowances, incentives)

Interested please email detailed resumes with work experience and attached a most recent photo to [email protected]

Ow Ting Ting (R2094613)

Jobs Alley Pte Ltd (21C0599)

Responsibilities:

• Lead a team or mentor a member in the execution of leasing strategies
• Identify and prospect for potential retail tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the retail and property industries
• Develop leasing strategies and recommendations based on market insights to attract and retain tenants
• Liaise with tenants and building occupants on leasing and tenancy related matters
• Review and recommend position and tenancy mix of new and existing properties
• Prepare annual budget and forecast for properties assigned

Requirements:

• Diploma in Real Estate, Business, or any other relevant discipline
• Minimum 10 years' experience in retail or commercial leasing
• Outstanding track record in marketing and leasing of retail and commercial properties
• In-depth knowledge of commercial real estate market trends and leasing practices
• Strong negotiation and communication skills, with the ability to build rapport with diverse stakeholders