Job Responsibilities

• Manage Reception area and Visitor Management activities and directing them to the appropriate team. Meet and Greet all visitor politely and attend to any query promptly.
• Responsible for handling incoming and outgoing calls.
• Receive and or pick up packages /documents from courier or mail services; sorts and hands over item(s) to recipients.
• To provide administrative support and proper documentations necessary for daily operations.
• Assist on receptionist related job scope and support event-organizing.
• Responsible for the upkeep of the reception area.
• Ad hoc other duties as directed by the Management from time to time.

--It will be at Punggol Location, 5.5 work days week.

Job Requirements:

• Minimum GCE ‘N’ / ‘O’ Level / ITE certification in Business Administration / Commerce /Finance or Admin or any relevant education.
• Minimum 2 years of Singapore working experience as Receptionist / Front -Desk related Job or Telephone Operator.
• Good PC literacy and proven ability to manage daily activities using various systems, including the internet, e-mail functions & Microsoft Office application ( Ms Word etc).
• Good Communication skills and Telephone etiquette.
• Responsible and Positive work Attitude will be prefered.

Responsibilities:

· Provides a positive customer experience with fair, friendly, and courteous service

· Promote our room package

· Familiar with POS system

· Assists in phone and online booking and WhatsApp reservations;

· Handle walk-in customers enquires and complaints

· Karaoke room allocation and arrangement

· Register all check-in customers

· Ensure all cash amounts are accurate at the beginning and at the end of every work shift

· Maintain a safe and clean environment

· Ability to work unsupervised and produce quality work

· Communicate effectively with team members and management

· Ensure a neat and tidy appearance

· All other ad-hoc duties assigned by superior

Requirements:

· Preferably 2-year working experience in Restaurant Service/Retail or equivalent

· Able to communicate in both English and Mandarin

· Proactive and good communication skills

· Service-oriented

· Team player

· Able to work shifts

· Able to work on weekends and PH

· Willing to learn new software systems required for work

· Knowledgeable in Point of Sales (POS) is an advantage

· Good in oral and written communication

Overview

As a Admin Assistant cum Receptionist, you will assist the HR/Admin Manager in supporting the HR/Admin Department in the daily operation activities.

Responsibilities

1) Administrative duties such as attending to phone calls, visitors, courier services, mails processing, distribution of mails and activities logs and records.

2) Process General and HR/Admin correspondences as well as addressing General enquiries.

3) Assist in coordinating company events to facilitate smooth event execution.

4) Perform secretarial and administrative support such as hotel reservation, air-tickets booking, purchasing of pantry and stationery etc.

5) Ensure timeliness and completeness of data entries.

6) Provide supports to HR/Admin Manager.

7) Perform any other duties as assigned by the Management and the designated manager.

Requirements

1) At least a GCE “O” Level or equivalent with some relevant working experience in Human Resources and Administration.

2) Prior experience in Manufacturing/Construction Industry will be advantageous.

3) IT savvy with proficient in Microsoft Office application.

4) Independent, meticulous and positive attitude in learning.

5) Have a strong stakeholder focus and pleasant service-oriented attitude.

Overview

As a Admin Assistant cum Receptionist, you will assist the HR/Admin Manager in supporting the HR/Admin Department in the daily operation activities.

Responsibilities

1) Administrative duties such as attending to phone calls, visitors, courier services, mails processing, distribution of mails and activities logs and records.

2) Process General and HR/Admin correspondences as well as addressing General enquiries.

3) Assist in coordinating company events to facilitate smooth event execution.

4) Perform secretarial and administrative support such as hotel reservation, air-tickets booking, purchasing of pantry and stationery etc.

5) Ensure timeliness and completeness of data entries.

6) Provide supports to HR/Admin Manager.

7) Perform any other duties as assigned by the Management and the designated manager.

Requirements

1) At least a GCE “O” Level or equivalent with some relevant working experience in Human Resources and Administration.

2) Prior experience in Manufacturing/Construction Industry will be advantageous.

3) IT savvy with proficient in Microsoft Office application.

4) Independent, meticulous and positive attitude in learning.

5) Have a strong stakeholder focus and pleasant service-oriented attitude.

Includes the below but not limited to –

· Handle phone calls and email enquiries on Admissions and other matters.

· Support Admissions team in recruitment of local and international students.

· Provide support to parents’ enquiries.

· Manage all letters and correspondence received and route to respective departments.

· Prepare reports for students’ attendance and absences on a daily basis.

· Other duties that may be assigned from time to time.

Requirements

· Minimum two (2) years relevant experience in a school environment (preferred).

· Candidate must at least possess Bachelor’s degree.

· Proficient in Microsoft office applications

· Good interpersonal and communication skills

· Meticulous, organised and possess good administrative skills.

· Working 5.5 days a week

Receptionist

(BEAUTY & WELLNESS INDUSTRY)

Job Description

• Greet and welcome customers in a professional and friendly manner
• Answer all customer inquiries, both in-person and on the phone, in a timely and courteous manner
• Manage POS system
• Call regular customers for appointments
• Schedule appointments and maintain the appointment calendar
• Maintain accurate records of customer interactions and transactions
• Assist with customer complaints and provide appropriate solutions
• Update daily sales report
• Ensure that all cashiering functions are carried out in accordance with Spa accounting procedures.
• Any ad-hoc duties as assigned by direct superior

Job Requirements

• Candidates with experience in the Beauty & Wellness industry are preferred.
• Pleasing and service oriented
• Ability to communicate in Mandarin to handle of inquiries, and feedback from Mandarin speaking customers

Other Details

• Basic + High Commission + Incentive
• Salary up to $4,000 (With Commission)
• Competitive salary and benefits package
• Employee discounts
• Attractive staff benefits
• Work location: Bedok

Job Description:

The Receptionist plays a vital role in maintaining a secure and welcoming environment for all individuals entering the premises. This position combines clerical and administrative responsibilities with security-related tasks to ensure efficient operations and adherence to safety protocols. The ideal candidate will possess strong communication skills, professionalism, and attention to detail.

Roles and Responsibilities:

• Provide exceptional customer service by greeting and assisting visitors, employees, and contractors in a courteous and professional manner.
• Perform various clerical and receptionist duties, including answering phone calls, responding to emails, and managing correspondence.
• Update calendars and schedule meetings as necessary to support the organization's operational needs.
• Manage access control systems and communicate effectively with internal teams regarding access permissions and security protocols.
• Enforce security policies and procedures to ensure compliance and safety for all personnel on-site.
• Utilize the Visitor Management System to register and track visitor information accurately.
• Issue access control badges and administer individual authorized access in accordance with established policies and procedures.
• Coordinate ground transportation arrangements as needed during shift hours.
• Maintain regular communication with the security team to manage visitor and contractor flow effectively within the facility.

Job Requirements:

• Minimum GCE ’O’ level or equivalent.
• Strong interpersonal and communication skills, with the ability to interact professionally with diverse individuals.
• Attention to detail and a proactive approach to problem-solving.

• MNC Company
• Basic $ 2,800- $3,200
• Working location: Raffles Place
• Working days: Monday to Friday (8.30am to 6.00pm)
• 6 months contract role (Jan 2025 - Jun 2025)

Key Responsibilities:

• Assist with administrative tasks for the department or office.
• Professionally answer all internal and external calls, directing them to the right person.
• Manage reception duties, greet visitors, and ensure proper check-in and check-out procedures.
• Coordinate meeting room reservations, providing necessary support for the event set up and turnover (facility)
• Provide logistical support for events and public relations activities.
• Assist with mailroom duties on an alternating basis as needed.
• Perform other ad hoc duties as assigned.

Requirements:

• Minimum 1-year experience of working at the Front of House within a Corporate or Hotel environment
• Hospitality/receptionist background with facility experience would be a bonus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Clinic Assistant | Receptionist & doctor Support |Up to $2.8k | 5 Days | Multiple locations

Working Location: Orchard (5 Days)
Working Timing: Mon – Fri (9am-5pm), Only Tue & Fri need to work till 7pm
Starting Salary: $2,500 -$2,800 (Based on Experience)

About Us:
We are dedicated to providing exceptional Vision Care in a warm and welcoming environment. Our team of skilled professionals is committed to enhancing the vision and overall eye health of our patients. We believe that a positive, fun-loving atmosphere contributes to both staff satisfaction and excellent patient care.

Key Responsibilities:
Patient Care and Interaction:

• Greet patients with a friendly and professional demeanour, ensuring a positive first impression.
• Assist patients with the completion of necessary forms and paperwork.
  Schedule and confirm patient appointments, handling any necessary rescheduling or follow-up.
• Provide information to patients regarding procedures, treatments, and eye care products.

Clinical Support:

• Prepare examination rooms for patient visits, ensuring cleanliness and readiness.
• Assist ophthalmologists and optometrists with various diagnostic tests and procedures.
• Perform preliminary tests, such as visual acuity tests and ocular pressure measurements, under the supervision of eye care professionals.
• Maintain and sterilize medical equipment and instruments according to clinic protocols.

Administrative Duties:

• Handle billing and private/corporate insurance claims, including verifying insurance information and processing payments.
• Order and stock medical supplies, ensuring adequate inventory levels.
  Manage emails and Whatsapp Hotlines enquiries.

Team Collaboration:

• Work closely with other clinic staff to ensure efficient workflow and patient satisfaction.
• Provide support and assistance to colleagues as needed, fostering a collaborative work environment.
• Able to travel to different branches (Transport fees will be compensated).

Qualifications:

• Minimum O-Levels Certification
• With Relevant Experience
• Able to support different outlet when needed
• Proficiency with office software and basic medical equipment.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

HIRING: RECEPTIONIST CUM COORDINATOR

LOCATION: NORTHEAST

SCHOOL ENVIRONMENT

5.5 DAYS WORK WEEK (ALTERNATE SATURDAY)

SALARY RANGE: S$2000 - S$2500

Responsibilities:

• Answers all phone calls politely, and disseminates messages promptly when the staff is unavailable
• Assisting parents in locating their children in school, relay messages to classrooms, sending items from parents to children to the classrooms
• Providing necessary assistance to young primary school children such as contacting parents, sending birthday cakes up to classrooms etc..
• Assists the Directors in making appointments for meeting
• Directs walk-in customers to the Customer Service Executives promptly
• Assists Customer Service Department in ensuring that the brochures are available, updated and accurate
• Arranging dispatch items and coordinates all deliveries/postages
• Ensures a clean and tidy reception area
• Other duties as assigned

Requirements:

• Neat, organized and meticulous
• Passion for children
• Able to work independently

Interested candidates, please send in your resume to: [email protected] & indicate in the subject as "Receptionist (Northeast)".

We regret that only shortlisted candidates will be notified.

DIS Manpower Pte Ltd

EA License No: 08C3226

EA Personnel: Sng Wei Lin

EA Reg No: R1101806

Position title : Front Desk

Location: Bugis

Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ [ Night shift only 1 month 1-2 times ]

Salary : $ 2,000 - $ 2,600

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Guest Services Agent for our Heavenly Spa, you will be tasked to:

Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to confirm scheduled appointments. Provide answers about available spa services. Update the reservations/cancellations list throughout the day, inform team of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa services in accordance to The Westin Brand Standards. Be well versed in local standard operating procedures (LSOPs) of our Heavenly Spa. Obtain mode of payment and obtain change required for expected business level, and keep cash secure at all times. Process guest payments for spa services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Job Description

• Perform customer facing tasks such as answering and directing phone calls, providing information and services and attending to walk- in enquires/ requests from students, visitors, parents and suppliers in the General Office (this include going to the classrooms to bring the pupils down to the General Office or vice versa)
• Manage lost and found items
• Managing sickbay records and taking care of medically unwell students, providing basic first aid to injured students, liaising with students and their parents/guardians
• Manage delivery of items (such as label the items, updating records, bring the delivery man to the storage place, follow up with items e.g. delivery orders);
• Perform simple administrative and office work (e.g. prepare/verify information/documents, scanning/ faxing/ photocopy/ laminating documents, managing records); and
• Assist teachers in preparing teaching materials.

Requirements

• Must be proficient in speaking English
• One (1) year relevant working experience in administration
• Possess the willingness to provide good customer service and to attend to the unwell/ injured children
• A team player who is organized and able to multi-task.

Working hours

• Mondays to Thursdays: 7:30am to 4:30pm, inclusive of 0.5hr lunch break
• Fridays: 7:30am to 4:00pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 01 Jan 2025 to 30 Nov 2025.
• With option to extend (Discretion)
• This is an outsourced role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Benefits Summary

• Government Healthcare Sector
• Up $2500 + AWS + Bonus
• Full Time Company Benefit Entitlements
• Stable career opportunity

Job Responsibilities

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services / programme.
• Ad hoc duties as assigned by supervisor.

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft office applications.
• Service-oriented and passionate to work in the healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Benefit Summary:

• Government sector
• Up to $2600 + AWS + Bonus
• Good employee benefits
• Stable career, career progression opportunities

Responsibilities:

• Preparing patient for dental procedures and advising on dental hygiene issues when necessary
• Perform sterilization of instruments and equipment, preparing instruments and materials before each dental procedure
• To assist dentist in dental procedures, handing of instruments and other assistance to facilitate patient care
• Assist in appointment scheduling, answering phone calls and billing

Requirement:

• Comfortable with exposure to blood and saliva while assisting in dental procedures
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications
• Service oriented and passionate to work in healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button or email updated resume to chanel(a)mci.com.sg

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License Number: 06C2859

Customer Service Receptionist (Beauty Wellness)

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The Job:

• Greet and welcome guests and visitors as soon as they arrive at the office
• Direct visitors to the appropriate person, office and meeting room
• Answer, screen and forward incoming phone calls
• Ensure the tidiness of reception area and meeting rooms, and with all necessary stationery and material
• Maintain office security by following safety procedures and controlling access. Ensure no trespassers at all times including lunch hours
• Update of the staff phone list, calendars and schedule meetings
• Back-up and cover the receptionist duties for the other entity

The Requirements:

• Min LCCI/ Diploma with min 3-5 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Description

• Attend to telephone calls, emails, front desk reception walk-in enquiries (vendors, parents, students, general public) and receipt of deliveries.
• Support teaching and administrative staff by providing information to students and parents. To be present during curriculum days with the exception of occasional leave-taking (subject to approval).
• Facilitate communicate within the school by ensuring necessary information is properly transmitted.
• Attend to minor student injuries/ accidents and maintain the student injuries/ accidents records file.
• Assist with administrative duties e.g. filing, data entry, student attendance update, collection of forms.
• Perform daily upkeeping of counter cleanliness and keeping the area neat and tidy. Help contact parents, students, teachers and vendors.
• Assist with school programmes/ initiatives e.g. P1 Registration Exercise, P1 Orientation Day, Temperature Taking Exercise etc.
• Assist with any other ad-hoc duties as assigned by the school.

Requirements

• Able to read, write and converse in English.
• Knowledge in other languages and dialects would be advantageous.
• Able to work independently.
• Good team player with initiative.
• Pleasant personality, positive and cheerful attitude.
• Likes working with children, demonstrating patience and empathy.
• 1-year experience in receptionist duties.
• Previous work experience in school setting would be advantageous.
• Experience with admin work using MS Office would be advantageous

Working hours

• Mondays to Thursdays: 8:30am to 5:30pm, inclusive of 0.5hr lunch break
• Fridays: 8:30am to 5:00pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 1 January 2025 to 31 December 2025
• With option to extend (Discretion)
• This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Summary:

• Chinese Language Tuition Centre
• Location: Tampines
• Work Week: 5 days (off on Mondays & Tuesdays)
• Performance bonus
• Medical coverage
• Career Progression

Key Responsibilities:

• Provide information and processing paperwork related to student enrollment and admissions
• In-charge of school fee collection and issue invoice
• Answer general inquiries from students or parents about the centre
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Able to work in the evenings and weekends
• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Must be comfortable taking care of the children when needed

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

This advertisement is recruiting for position of Receptionist cum Administrative Assistant.

If successfully selected, you will be seconded to MOE primary school located in Yishun.

Contract Period: From 1 January 2025 – 31 December 2025

Option to Extend: for a further period of 12 months.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break.
• Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break.
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

The personnel shall minimally have the following qualifications, skills and experience:

Qualifications:

• Minimum 3 GCE ‘N’ level Passes including English and Mother Tongue language.

Skills:

• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.

Experience:

• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
• Able to relate well with young children.

Job Duties

- Perform general receptionist and administrative duties

- Perform data entry using Customer Relationship Management (CRM)

- Ensure proper documentation and filing system

- Excellent telephone etiquette

- Book and conform appointments via phone calls, and/or SMS

- Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required

- Attend to customer’s enquiries

- Manage customer’s appointment bookings

- To deliver all customer service with excellence

- Guiding and training new staff members to promote internal growth

Job Requirements

- Experience in retail or telemarketing experience will be an added value.

- Able to commit to working retail hours on weekdays (10.45am-9pm) and
weekends/public holidays (9.45am-6pm)

- Cheerful & out-going characteristic

- Customer-oriented.

- Have basic PC skills

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers)

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

工作责任

- 执行一般接待员和行政职责

- 使用客户关系管理(CRM) 软件执行数据输入

- 确保适当的文件和归档系统

- 优秀的电话礼仪

- 通过电话和/或短信预订和确认客户的约定

- 处理来电和回电，将电话转接到相应部门并在需要时记下消息

- 处理客户的查询

- 管理客户的预约

- 提供卓越的客户服务

- 指导和培训新员工，促进内部成长

工作要求

- 有零售或电话营销经验将是一个附加值

- 能够接受在零售时间上班，周日（上午 10点45分至晚上 9 点）、周末和公共假期（上午
9 点45分至下午 6 点）

- 性格开朗外向

- 以客户为导向

- 具备基本的电脑技能

- 必须能够与说英语和华语的客户沟通

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

Work Location: Bartley

Working Hours: Mondays to Fridays: 7.00am to 4.00pm, inclusive of half hour lunch break

Contract Period: From 1 January 2025 – 31 December 2025

Job Description

o Support basic administrative duties such as PRINTING, photocopying and faxing.

o Greet and welcome visitors

o Answer, screen and forward calls

o Attend to queries. (e.g. provide basic and relevant information) in person or via phone calls

o Handling mail and deliveries

o Attend to students who are sick and those seeking permission to leave school.

Job Requirement

• GCE N Level or equivalent (Qualification)

• Must be able to use a computer for basic administration work.

• Must be able to operate the high speed multifunction printer MFP.

• Preferably have one year of work experience in a government school environment

EA: 22C1322

EAP: R24124011

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an Option to Extend for a further period of 1 year.

Working hours:

· Mondays to Fridays: 8:00am to 2:00pm

· Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:

Reception

1. Frontline Service like attending to students, parents and walk-in visitors

2. Handle calls and enquiries to the General Office from stakeholders such as parents, public, teachers and students

3. Accept Goods delivery to the reception counter on behalf of staff

General School Administration

1. Preparation and verification of documents

2. Reconciliation of accounts and data

3. Data Entry duties

4. Maintaining and updating of records

5. Compilation of statistics

6. Filing and typing of School’s documents

7. Drafting of correspondences

8. Perform any other duties assigned by School Leaders and Administration Managers

Qualifications, skills and experience:

1. GCE ‘O’ Level qualifications

2. Basic IT skills, proficient in Microsoft Office (Words, Excel and etc)

3. General Admin and Customer Service experience

4. 3 years of working experience in a school environment

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages,responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

Administration

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Qualification:

• Minimum 3 GCE “N” Level Passes including English and Mother Tongue language.
• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.
• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
• Able to relate well with young children.

Deployment:

• Mondays to Thursdays: 7.00am to 4.00pm, inclusive of 30mins lunch break

• Fridays: 7.00am to 3.30pm, inclusive of 30mins lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Service:

Reception Duties:

• Receiving visitors and render assistance to contractors/ vendors.

• Render assistance to walk-in pupils’ needs and simple non-life threatening first-aid support at the sickbay. To escalate to office staff immediately if it is beyond superficial cases.

• Handle situations when pupils vomit and soil their clothes, loan of uniforms, ad-hoc sewing of buttons on uniform, etc.

• Print and pass the Early Dismissal Form to parents.

Phone Call Duties:

• Handing phone calls on queries, feedbacks and requests.

• Taking messages and ensuring they are passed to the appropriate

staff member in time.

Front Desk Admin Duties:

• Issue and collection of keys to staff/students/vendors.

• Manage incoming/outgoing mails and deliveries. (record, sort &

distribute daily mail).

• Maintain resource files required for counter duty.

• Maintain the forms cabinet in the office. All forms must be current

and to be replenished constantly.

• Operate office equipment like fax, photocopier, etc.

• Ad-hoc simple administrative duties that may be assigned by the

school.