• Manage all inquiries and maritime cargo operations
• Keep an eye on client and vendor emails, calls, and texts.
• Obtain DO from client and respond to email
• Verify the stock availability on DO and notify the customer.
• Make contact with the appropriate agency and share contact details and emails with them.
• If necessary, make plans to pick up supply from nearby vendors.
• Keep track of inventory for movement in and out.
• Keep a watchful eye on the supply boat and vessel arrival status.
• Verify the boat arrangements if necessary.
• Set up the paperwork and transportation for loading
• Make sure the customer is updated with all additional costs.
• Retrieve the endorsed vessel. DO once loading is complete.
• File all paperwork correctly after the project is finished
• Any additional ad hoc tasks that management assigns

Key responsibilities:

• Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

• Perform application onboarding activities which includes requirement gathering, build, UAT and support production deployments into the IDM solution.

• Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

• Review application access matrix.

• Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

• Providing audit related data to internal and external auditors.

Key skills required:

• IDM tool (any)
• SQL queries
• Reporting tools (any)
• Data/role analytics

• By combining current services (such as fuel, lubricant, cylinder lube, water testing, bunker surveys, and digital services like log books) with new package offers, as well as by attracting new clients with existing services and package offers, it is possible to increase sales revenue indirectly.
• In charge of organizing, carrying out, standardizing, and overseeing marketing strategy in collaboration with the CEO, Board of Directors, and Business Directors, including broadening the scope to enhance revenue, market share, and geographic areas.
• In charge of accomplishing the group's growth objectives
• In charge of creating and carrying out the yearly marketing plan and accomplishing predetermined, measurable goals
• Budget analysis, annual budget planning, expense scheduling, and making sure the sales force hits targets and quotas.
• Sales revenue can be indirectly increased by integrating existing services (such gasoline, lubricant, cylinder lube, water testing, bunker surveys, and digital services like log books) with new package offers. It can also be achieved by drawing in new customers with current services and package offers.
• Together with the CEO, Board of Directors, and Business Directors, they are responsible for planning, implementing, standardizing, and monitoring marketing strategy. This includes expanding its reach to increase revenue, market share, and geographic areas.
• Responsible for achieving the group's growth goals
• Responsible for developing and implementing the annual marketing plan and achieving pre-established, quantifiable objectives
• Budget analysis, yearly budget planning, scheduling of expenses, and ensuring that the sales force meets quotas and targets.

Qualifications:

• Sales background in the maritime industry with at least five to ten years of experience
• A bachelor's degree in business administration, marketing, or a similar discipline.
• Management experience could be beneficial.
• Excellent closing abilities
• The capacity to showcase several product lines
• Knowledge and comprehension of marketing and sales.
• Excellent organizational, creative, and analytical thinking abilities.
• Outstanding interpersonal, communication, and customer service abilities.
• The capacity to comprehend and adhere to the policies and processes of the organization.
• The capacity to function well under duress

Business development and sales:

• Find and cultivate fresh business prospects in the designated areas.
• Build and preserve a solid rapport with both current and prospective customers.
• To comprehend consumer demands, market trends, and the competitive environment, conduct market research.
• Assemble and give technical demos and presentations to customers.

Technical Proficiency:

• Offer technical guidance and assistance to customers regarding a variety of goods and services.
• Work together with the product development and engineering teams to comprehend the features and specifications of the products.
• Help with product customisation to satisfy certain customer needs.

Project Administration:

• Supervise and plan the systems' and products' installation and deployment.
• Make certain that projects are finished on schedule, within budget, and within scope.
• Communicate with internal teams, suppliers, and contractors to guarantee a successful project's completion.

Administrations of Sales:

• Create and deliver agreements, contracts, and sales proposals.
• Monitor and report on sales performance and advancement in relation to goals.
• Keep thorough records of all communications and transactions with customers in the CRM system.

Customer support:

• To guarantee client pleasure and repeat business, offer post-purchase assistance.
• Respond quickly and efficiently to consumer questions and concerns.
• Collect consumer input and collaborate with internal departments to enhance goods and services.
• Meeting clients and overseeing projects as needed necessitate travel within the assigned area.
• Engage in networking events, trade exhibits, and industry conferences to advertise the business and its goods.

Qualifications:

• Three to five years' minimum experience in sales engineering or a technical sales position similar to it.
• Strong technical expertise in one or more of the following fields: marine lights, oily water separators, deck machinery, sewage treatment facilities, and HVAC systems.
• Outstanding negotiating, presenting, and communication abilities.
• The capacity to function both individually and together.
• Knowledge of the Microsoft Office Suite.
• The ability to travel as needed.

• Examine the project bidding documents, which include technical specifications, business documents, and drawing documents;
• Determine how many projects each curtain wall system has;
• Indicate in colour the scope of work for the Twilight contract on the node diagram for the plane, facade, and curtain wall;
• Completing the whole cost calculation file, determine the system price and material content (such as aluminium profiles, iron components, aluminium plates, glass, etc.) based on the design scheme drawings and the unit price of materials, labour, and measurements;
• Assign the list item's unit price based on the total cost price that has been established;
• Additional tasks pertaining to commercial bids for curtain walls.

Requirements:

• A bachelor's degree or higher with a focus on machinery, civil engineering, engineering costing, or other relevant fields;
• At least three years of experience in commercial bids for curtain wall projects abroad;
• Possess a specific level of proficiency in reading English-language papers and drawings;
• Be serious, patient, cautious, and possess the capacity to withstand pressure

We are looking for a Marketing Director for our client, within the construction and building industry!

Key Responsibilities:

• Strategic Marketing Leadership: Develop and execute a comprehensive marketing strategy that aligns with company goals, focusing on brand development, lead generation, and client retention within the construction industry.
• Brand Management: Strengthen and maintain the company's brand identity, ensuring that all marketing materials and communications are consistent and reflect the company's core values, vision, and expertise.
• Market Research & Analysis: Conduct in-depth market research and competitor analysis to understand trends, customer needs, and opportunities. Leverage insights to adapt strategies and maintain a competitive edge in the construction sector.
• Campaign Development & Execution: Plan and execute marketing campaigns (both digital and traditional) to promote services, including SEO/SEM, social media marketing, email campaigns, direct mail, and event marketing (trade shows, industry events, etc.).
• Lead Generation & Client Acquisition: Drive lead generation efforts through targeted digital marketing, content creation, and strategic partnerships. Implement strategies to nurture relationships with potential clients and key industry stakeholders.
• Content Marketing & Thought Leadership: Develop engaging content that showcases the company’s expertise, including case studies, project highlights, blog posts, press releases, and white papers, positioning the company as an industry leader.
• Public Relations & Media: Build relationships with industry journalists, publications, and influencers to increase brand visibility and manage media relations. Ensure the company is seen as a thought leader in the construction and building industry.
• Budget Management: Create and manage the marketing budget, ensuring efficient allocation of resources and achieving a strong ROI across all campaigns and marketing initiatives.
• Collaboration: Work closely with project managers, sales teams, and senior leadership to ensure marketing activities are aligned with business goals and drive tangible results.
• Performance Tracking & Reporting: Regularly measure, analyze, and report on key performance indicators (KPIs) such as lead conversion, brand awareness, web traffic, and campaign success. Use data-driven insights to refine marketing strategies.

Requirements:

• Experience: 5+ years of experience in marketing and has been in a leadership role, ideally within the construction, architecture, engineering, or related industries.
• Education: Bachelor’s degree in Marketing, Business Administration, or a related field.
• Industry Knowledge: Deep understanding of the construction and building industry, including trends, regulations, and customer behavior.
• Leadership & Team Management: Strong leadership and people management skills, with the ability to inspire and lead a cross-functional team in a fast-paced environment.

Responsibilities:

• Identify and engage with potential students to enroll with the school.
• To improve overall student enrollment rate and achieve student recruitment annual target.
• Achieve sales targets and contribute to the company's revenue growth.
• Collaborate with the marketing team to create effective sales plans and materials.
• Stay updated on industry trends and competitor activities.
• Provide support or consultation to ensure student feedback and retention.
• Participate in educational conferences, trade shows, and events to network and generate leads.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Business, Sales & Marketing, or equivalent.
• At least 2 - 3 years of B2C sales experience.
• Prior experience within education industry or passionate to join education industry will be preferred.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Acquire new clients through direct outreach, referrals, and leveraging existing networks.
• Execute outbound campaigns (phone calls, emails, etc.) to generate sales opportunities.
• Identify and explore opportunities in both new and current markets.
• Develop and customize proposals to address each client's unique business needs.
• Engage with clients to understand their requirements and provide tailored solutions.
• Formulate strategies for lead follow-up and identify new prospects to pursue.
• Prepare and present pitches and presentations to prospective clients.
• Collect client feedback and make necessary adjustments to improve offerings.
• Build and maintain strong, long-term relationships with current and potential clients.
• Ensure high-quality customer service through regular follow-ups with clients.
• Convert proposals into finalized, signable contracts.
• Offer reliable feedback and provide after-sales support.
• Sustain meaningful relationships with existing clients to ensure continued business and client retention.

• Excellent opportunity to join a firm in financial services.
• 1 year contract with potential for extension and conversion.

About Our Client

Our client is a financial services firm specializing in providing investment and advisory services. The company typically focuses on private equity, venture capital, and strategic consulting for businesses seeking growth opportunities or restructuring.

Job Description

Legal Responsibilities:

• Assist in reviewing and negotiating a variety of legal agreements, including NDAs and commercial contracts with service providers, under the guidance of the Senior Legal Counsel.
• Manage the filing and organization of contractual documents within the contract management system.
• Perform additional tasks as assigned by the Legal Counsel.

Corporate Governance Responsibilities:

• Provide support for corporate secretarial and governance matters, including coordinating with and overseeing corporate secretarial service providers.
• Help maintain and update the internal database for template documents and transaction or investment records.

Compliance Responsibilities:

• Prepare and handle KYC documentation for the company and its clients.
• Collaborate with business units to monitor and update policies and procedures.
• Contribute to maintaining a compliance monitoring program.
• Stay informed on regulatory developments and ensure timely updates.
• Assist in developing induction and training materials as needed.

The Successful Applicant

• LLB with at least 2 years of relevant experience or NQ Singapore-qualified lawyer.
• Demonstrate strong organizational skills and ability to work collaboratively within a team environment.
• Willingness to learn and adapt to new concepts effectively.
• Proactive and resourceful, capable of contributing in a fast-paced workplace.

What's on Offer

• Excellent opportunity to join a firm in financial services.
• Exposure to in-house experience in the financial services and asset management industry.
• 1 year contract with potential for extension and conversion.

Contact

Li Xuan Lim (Lic No: R22107137/ EA no: 18C9065)

Quote job ref

JN-112024-6597275

Phone number

+65 6643 9729

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Your new role

• Responsible for the end to end process of Trade Life Cycle across all FX and MM products.
• FX, money market, NDF and OTC derivative settlements
• Cash Management
• Collateral Management (FOA/TOB/MTA/CSA/ISDA/GMRA)
• Interest Claims

What you'll need to succeed

• At least 3 years of experience in a financial institution.
• Prior knowledge in FX and Money market products is highly advantageous.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

• We are looking for Sales Development Executive to join our team that is driven and results-oriented.
• Will be in charge of finding new business prospects, establishing and preserving connections with clients, and promoting the expansion of our company in this capacity.

Duties:

• Find and seize fresh business prospects by conducting outreach, networking, and research.
• Create and preserve a solid rapport with both current and prospective customers.
• Work together with cross-functional teams to develop presentations and proposals that are suited to the demands of the client.
• Analyse the market to find trends and the competitive environment.
• Reach or surpass sales goals by negotiating contracts and closing deals.
• Monitor and report on performance and indicators related to business development.
• Keep up with new trends and advancements in the industry.

Qualifications:

• An MBA is desired; a bachelor's degree in business, marketing, or a similar discipline is required.
• Minimum 1 year of experience in goods forwarding, sales, and business development.
• Demonstrated ability to meet sales goals and spur expansion.
• Strong interpersonal, negotiating, and communication abilities.
• The capacity to function both alone and together.
• Knowledge of Microsoft Office Suite and CRM software

• Be the main point of contact for clients and internal teams in relation to AML/KYC onboarding and lifecycle management, including guidance to the front office on documentation requirements.
• Perform client AML/KYC onboarding in accordance with Group FCC framework & internal policies and procedures.  
• Review and conduct source of funds & wealth corroboration of clients in line with regulatory requirements.
• Familiar with AML/KYC requirements for individuals and different types of entities e.g. Companies, Partnership, Financial Institutions, Trusts etc.
• Well-versed in Enhanced Due Diligence for high-risk cases including PEPs, Adverse Media, Sanctions, and other independent recommendations to mitigate identified risks.
• Ensure client database is up to date and accurate in relevant software and systems used for the onboarding and ongoing monitoring stages of the lifecycle.
• Monitoring of Key Risk Indicators (KRIs) across business segments for ongoing reporting and highlight potential risks to local management for review and consideration.
• Ensuring that applicable Compliance policies and procedures are kept up to date for changes in regulations and in regulatory expectations and that management and staff are kept apprised of such changes.
• Assist with internal initiatives from time to time which include but are not limited to quality assurance, audit and/or regulatory inspections.
• Provide guidance as subject matter expert and act as a resource for junior team members.
• Conduct training for and alongside internal team members and stakeholders as and when required.
• Contribute ideas and participate in transformation and change initiatives to drive continuous improvement to further enhance key deliverables.
• Contributing to Group and Local governance and oversight forums – e.g. Acceptance, Continuation and Exit Committee (ACE), Risk & Compliance Committee (RCC) etc.
• Stay up to date with new AML regulatory changes and developments to brief team members and clients on applicability
• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

• Exciting opportunity to join a leading commodities trading firm
• 6 months renewable contract

About Our Client

My client is one of the world's largest global commodity trading companies. The Company's trading activities are now covering more than 100 kinds of products.

Job Description

• Review and verify the adequacy of KYC information, conducting necessary due diligence for the onboarding of new counterparties
• Validate the completeness and accuracy of KYC documentation
• Conduct regular periodic reviews and verification of clients' KYC records
• Offer guidance to Business Units and Support Units on KYC-related matters
• Assess counterparty risks by evaluating clients in line with established policies

The Successful Applicant

• Bachelor's degree in related field
• Hands on experience in KYC role
• Commodity trading experience will be a plus

What's on Offer

An exciting opportunity to join a global top commodity trading firm as a KYC executive.

Contact

Ginny Teo (Lic No: R22104515/ EA no: 18C9065)

Quote job ref

JN-112024-6597208

Phone number

+65 6541 9926

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

• Opportunity working with global businesses for project exposure
• Great opportunity working with the team from different regions.

About Our Client

Our client is a venture capital firm that manages a diverse portfolio across six funds. These funds primarily focus on investing in companies at various stages of growth, ranging from Series A to Series D. Additionally, they have a strategic presence in the Web3 space through their specialized Ocular fund, which focuses on opportunities in decentralized technologies and blockchain innovation.

Job Description

• Experienced in Cloud Infrastructure Management
• Oversee applications hosted on Google Cloud
• Ensure the system remains highly available and scalable
• Execute data backup and restoration when required
• Manage the infrastructure's security posture, ensuring it remains secure and compliant
• Conduct regular Business Continuity Planning (BCP) exercises (e.g., setting up infrastructure from the ground up)
• Assist in the development of new features requested by the team
• Build and maintain data pipelines
• Drive the firm's Technology Risk Management to the next level, by mapping the TRM
  requirements to the firm's operations and ensuring compliance

The Successful Applicant

• Computer science degree or equivalent
• Proficient in one programming language, preferably Python
• Practical experience in deploying and managing production systems on GCP (or AWS)
• Solid understanding of Infrastructure as Code (IaC); experience with Terraform is nice but not required
• Hands-on experience with Kubernetes is highly desirable

What's on Offer

As a growing company with a tightly-knit team, they respect and listen to all the employees. You will get the chance to make an impact by having your voice heard by everyone. You will get the chance to enjoy a high level of autonomy at work

Contact

Winson Low (Lic No: R22106039/ EA no: 18C9065)

Quote job ref

JN-112024-6585672

Phone number

+65 6416 9865

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Responsibilities:

• Uphold the standards of food presentation, production and portioning
• Maintain daily mise-en-place and prepare ingredients
• Have full knowledge of all menu items, daily highlights and promotions
• Keep up to date with the new products, recipes and preparation techniques
• Perform day-to-day kitchen activities efficiently
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation
• Any other ad-hoc duties as assigned by the Company

Requirements:

· Able to perform spilt shift, work on weekends and public holidays

· Able to work independently and lead a team of kitchen staff

· Have initiative and hardworking with positive attitude to learn and contribute

· Possess good communication and interpersonal skills

**Able to communicate in English and Chinese is compulsory.

• Work together to define the project's scope with cross-functional teams that include design, development, and management of objectives and results.
• Create thorough project plans, budgets, and schedules, and make sure that the deadlines are followed.
• Effectively plan and distribute resources to guarantee that project milestones are met on schedule and within budget.
• To overcome project limitations and challenges, identify possible hazards and create mitigation plans.
• Encourage and uphold efficient and transparent channels of communication between team members, clients, and stakeholders to
• Ensure alignment with project objectives and give frequent project updates.
• Oversee and rank several projects at once, making sure that each one's particular needs and timelines are fulfilled.
• Organize frequent status meetings for the project and provide clients and senior management with progress reports.

Qualifications:

• Demonstrated expertise in project engineering or similar positions in the [Oil & Gas / Marine].
• Excellent organizational abilities and a track record of overseeing several projects at once.
• Outstanding writing and vocal communication abilities to successfully communicate both technical and non-technical
• Positivity, adaptability, and resilience in dynamic, fast-paced professional settings.
• Expertise in project management software and technologies.
• The capacity to solve problems, think critically, and make wise choices under duress.
• Collaborative team player has the capacity to collaborate with a variety of teams.

Key responsibilities:

- Hands-on coding to build a greenfield FX Algo E-Trading system

- System design

- Peer code review

- The candidate will be primarily located on the trading floor

- This is a coding specialist role. Candidate will be spending over 90% of the time coding or designing the system

Key skills required:

Java FX Algo Development

Responsibilities:

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations

· Maintain an attractive and an orderly appearance in the outlet

· Monitor proper ordering, receiving, storage procedures are being followed

· Motivate, guide and train the staff in up-selling the food and beverage items

· Attend to guest requests and complaints as required

· Ensure that all staff are properly informed on the promotions and information.

· Any other ad-hoc duties as assigned by the Company

Requirements:

· Able to work on split shifts, weekends, and public holidays

· Service oriented and passionate working in F&B industry

· Possess good communication and interpersonal skills

PC literate, well-organized and self-motivated

Be able to communicate in English & Chinese

• Assist in preparation of the full spectrum of corporate accounting and billing function
• Assist in preparation of the full spectrum of vessel accounting function
• Prepare monthly payments to vendors and reimbursement of expense claims
• Perform monthly bank reconciliations
• Prepare all necessary supporting documents for auditing purposes
• Support managers on projects
• Ad-hoc duties as required

Requirements

• 1 - 3 years related experience is preferred
• Well versed with MS excel and word
• Detailed oriented and able to work in fast paced environment with deadlines and goals
• Good written and interpersonal communication skills

Responsibilities of the Job:

• Immediate handling of incoming vessel purchase orders
• Send orders to appropriate suppliers for quotes.
• Price negotiations and order follow-up with suppliers
• Evaluate incoming quotations and confirm supplier selection following Superintendent/Technical Manager or higher authority permission.
• To work closely with the warehouse and suppliers to ensure on-time delivery.
• Send instructions to the supplier.
• Keep the vessels and Vessel Managers informed of any delivery.
• Contact with the port agents of the vessel
• Clearance through customs
• Based on the practical arrangements made by the Vessel Manager, make the necessary official bookings for service and repairs.
• Maintain and update the supplier's database across many platforms.

Requirements for the Position:

• A self-motivated worker with at least three years of experience in the marine industry is required.
• Have initiative and the ability to multitask
  resourceful and skilled at negotiating
• IT savvy
• Capable at working with ERP

Key Responsibilities

• Inventory Management: Oversee and manage all back-office supplies, ensuring timely availability, monitoring stock levels, and coordinating reorder processes to support seamless retail operations.

• Vendor and Supplier Relations: Establish and maintain strong relationships with third-party vendors and suppliers. Negotiate contracts and monitor service quality to meet company standards. Implement inventory control measures to prevent theft and reduce losses.

• Budgeting and Cost Control: Manage and monitor the outlet budget, tracking expenditures and identifying opportunities for cost savings.

• Process Documentation and Record-Keeping: Document all processes, workflows, and guidelines. Regularly review and update documentation, ensuring accessibility for reference, training, and compliance purposes.

• Team Leadership and Development: Lead, motivate, and mentor a team of department managers, supervisors, and executive.

• Revenue management: Work with Marketing department to implement revenue-generating initiatives, such as promotions and upselling strategies.

Requirements:

• Minimum 10 years in F&B industry with minimum 5 years in the Store Manager role.

• Understanding of retail operations, sales techniques, merchandising, and customer service principles.

• Strong leadership skills, with the ability to inspire and motivate a diverse team.

• Ability to effectively manage and motivate a team, provide clear communication and feedback, delegate tasks, and solve problems.

• Proven track record in achieving sales targets, analyzing sales data, and implementing strategies for growth.

• Financial management skills and knowledge of budgeting and profitability analysis.

• Strong analytical and problem-solving skills.

• Flexibility to adapt to changing market conditions and priorities.

Job Description

* Industry/ Organization Type: wood manager

* Position Title: Sales Manager

* Working Location: Tai seng

* Working Hours: Monday to Friday, 8.30 am – 5.30 pm

* Salary Package: Basic + Transport Allowance + Commission + Mobile + Variable Bonus

* Salary Range: SGD 3000 - SGD 6000

*

Key Responsibilities

* To expand company brand name in the market

* To explore other areas of business with existing company corporate customers

* To prepare a monthly sales pipeline/sales forecast for General Manager

* To prepare quotations for all customers including overseas customers.

* To assist customer service to procure the right rates

* To make visitation to the customers for both corporate and potential customer

* To prepare a fortnightly gross profit report and shipment volume report

* To conduct briefing and training to other departments for all new business and/or lanes

* To work closely with Operation dept. to set up customer SOP and conduct briefing to all other departments involved before the start of shipment

* To assist the Finance Manager in chasing for bad debts

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

• Accomplishes department objectives by managing staff.
• Plans and evaluates department policies, processes, priorities, and performance goals.
• Maintains staff by recruiting, onboarding, training, assessing, and promoting employees.
• Ensures that their department is on track to meet performance goals and makes adjustments based on performance data as needed.
• Motivates direct reports by providing positive feedback and skills development.
• Accomplishes staff results by communicating job expectations and planning, monitoring, and appraising job results.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses courses of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
• Prepares reports for senior level management to help track their team’s progress.
• Ensures that staff have the resources they need to complete their work in an optimal manner.
• Acts as a liaison with senior level management and other department managers by developing productive, collaborative relationships and utilizing clear and effective communication.
• Updates sector and management expertise through professional development, participating in professional educational opportunities, reading industry-specific and management publications, and taking part in professional organizations.

lists of required skills and experience

• Performance management
• Ability to monitor and prioritize multiple deadlines and projects simultaneously
• Project management
• Coaching
• Supervision and leadership
• Quality management
• Results driven
• Client focus
• Developing budgets
• Developing standards and processes
• Teambuilding
• Providing feedback
• Sector expertise
• Organizational skills
• Written and spoken communication skills
• Presentation skills
• Financial reporting
• Interpersonal skills and problem solving
• Proficiency with office software

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, email face-to-face and social media

• Keeping records of discussions or correspondence with customer

• Handling customer’s feedbacks

• Improving customer service procedures, policies and standards

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Prior experience as cabin crew will be an added advantage

• Able to converse in Mandarin and English to communicate in Chinese speaking customers

• Must be able to work on retail hours