To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

about the company

My client is a consultancy firm serving the automotive manufacturing market. They are a Chinese MNC and with their innovating technology, this is a great brand to join at an exicting time in their development. The role needs the candidate to be based permanently in HongKong/Shanghai

about the job

• Analyze customer ‘s requirement, design, implement and deploy Jaggaer solutions to achieve defined business goals
• Prepare timely and quality client deliverables that meet or exceed team manager’s and client’s expectations
• Support company for managing important client relationships in complex environments
• Prepares and leads components of presentations to clients, and facilitate moderate complex client meetings
• Support business development and proposal by contributing to the written technical components of proposals in Jaggaer
• Assists in the development of a determined amount of new business and/or identifies follow on work under existing engagement

skills & experience required

• Master / Degree in Engineering / IT / Business or equivalent
• Min years experiences in Jaggaer implementation, specialized in Jaggaer
• Completed at least 5 full-cycle Jaggaer implementation or roll-out global projects experience is needed for the role
• Experience in manufacturing industries such as automobile industry will be a plus
• Able to travel and routinely work on client site
• Will be based in either HongKong / Shanghai permanently

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job.
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

Johnson & Johnson Innovative Medicine, Asia Pacific, is recruiting for a Regional Commercial Director, Neuroscience.

At Johnson & Johnson Innovative Medicine, what matters most is helping people live full and healthy lives. We focus on treating, curing and preventing some of the most devastating and complex diseases of our time in infectious diseases. And we pursue the most promising science, wherever it might be found.

This role will:

• Lead the development and execution of a strategic business plan, customized to meet region needs while aligning to company, franchise, portfolio and brand strategies, which delivers compliant product sales growth and volume objectives, while effectively addressing the unique needs of the region.
• Be responsible for strategic planning/marketing initiatives for Neuroscience therapeutic area for the region, engaging stakeholders to drive the readiness of Janssen Neuroscience portfolio assets in the treatment of relevant disease states within an assigned geographical region.
• Coordinate efforts with business partners across the region and global to deliver customer excellence, coordinate selling activities, reduce redundancy, to achieve customer goals and drive growth.
• Be responsible for influencing, coaching and supporting the development of cross regional team members
• Driving technical capabilities across the region, supporting the execution of business strategies aligned with business plan to deliver positive results.
• Leverage technology to optimize efficiency, planning and coordination of efforts.
• Establish and execute a comprehensive business plan for the business unit which aligns to company, franchise, brand and portfolio strategy with current market conditions, to drive business results.
• Identify and coordinate resources, monitor operating expenses, and maintain key relationships essential to achieving growth and profitability targets, regardless of market conditions.
• Proactively lead the team in achieving and exceeding goals.
• Consistently strive to achieve performance excellence.
• Develop and apply next generation analytics, knowledge of the marketplace, clinical, and customer expertise.

Qualifications

• A minimum of a Bachelor’s Degree is required
• A Master’s Degree in a related field or an MBA is preferred
• Experience in Neuroscience (Schizophrenia, Depression) & relevant rare diseases areas – multiple sclerosis, Myasthenia Gravis, CIDP or other Neurologic disease therapeutic area
• Strong strategic thinking and planning capability is required.
• A minimum of eight (8) years of professional Sales and Sales Management or Marketing and /or Marketing Management experience within the pharmaceutical, biotech, medical device or healthcare industry is required
• A minimum of three (3) years of experience managing and leading a team is strongly preferred.
• Ability to travel up to 50% travel which may include overnights and/or weekends in support of the business is required

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

You live and breathe the lululemon brand, and are an inspirational leader to the organization. The community team drives the local strategy and builds a plan that comprises broad and deep tactics to accelerate growth and long-term brand love and are best in the world at building relationships, online to offline tactics and delivery of KPIs.

A day in the life

· Build out and oversee South East Asia Ambassador program strategy and operations taking into account the South East Asia Business objectives and Global Ambassador & Sports Marketing framework

· Develop pipeline and collaborate with cities and local community to identify the top talent in market. Maintain successful brand relationships with Ambassadors, Athletes and KOLs

· Create and execute events and brand partnerships around key brand moments

· Support market growth and category expansion as well as successful new store openings by creating sustainable and strategic community plans

· Manage Community Foundations including all Community Initiatives & Programs

Qualifications

· 5-8 years relevant experience in the marketing field with a high profile, globally branded organization

· Successful experience and proven ability to work well with others across the business in a matrix environment

· Capacity to work effectively with a wide range of people, build relationships, be diplomatic, and exhibit sensitivity to and understanding of the dynamics of a complex organization

· Effective written and communication skills. (Thai language is a plus)

· Sports Marketing or influencer marketing experience is a plus

· Ability to balance fun, innovation and bottom line business needs

· You are someone who wants to grow as a person and thrive in a culture of leadership development, goal setting and straight talk

Must haves

· Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

· Possesses an entrepreneurial spirit and continuously innovates to achieve great results.

· Communicates with honesty and kindness, and creates the space for others to do the same.

· Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

· Fosters connection by putting people first and building trusting relationships.

· Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

*CORPORATE SERVICES ASSISTANT NEEDED*

This position reports to our Corporate Services Manager, who has more than ten years of experience in Corporate Services. You will be liaising directly with our ever-expanding international client base to understand their business, maintain a strong relationship with the clients, and advise them on any corporate issues they may face.

Responsibilities

· Assisting in corporate secretarial work, including advisory work, preparing resolutions and meeting minutes.

· Handling ACRA lodgements.

· Providing advice on compliance requirements and ensuring client’s compliance with statutory and regulatory requirements for Singapore or offshore jurisdictions.

· Providing regular reviews/updates and maintaining proper records of clients’ KYC/CDD compliance.

· Maintaining proper updates of companies’ registers and statutory records via the corporate secretarial software.

· Working as a team within the corporate secretarial department to ensure timely progression of workflow, quick turnaround time of client work, and maintaining high-level clients’ services.

· Assist in cross-selling other services provided by other arms of the Company when an opportunity arises.

· Gather clients’ feedback for improving the service-providing process.

· Maintain a strong and ongoing relationship with clients by occasionally updating new and exclusive services.

· Other ad-hoc duties that the Manager may assign from time to time.

Requirements

- Minimum one year of relevant working experience in corporate secretarial work.

- Diploma or degree holder with a background in, but not limited to, accounting or legal studies.

- Fresh graduates of SAICSA/CSIS/MAICSA or currently pursuing SAICSA/CSIS/MAICSA are welcome.

- Good listener, able to elicit information efficiently and effectively.

- Outstanding verbal, written, and interpersonal communication skills.

- Fast learner, you can expect to gain knowledge from various areas in a fast-paced environment.

- A team player who can multi-task, work under pressure and meet deadlines.

- Be suggestive, creating new and better ways for the company to be successful.

- Prior Experience in handling corporate secretarial work for offshore jurisdictions is preferred.

Salary: SGD2,500 - SGD3,000

Working Hours: 9 am to 6 pm, Mon to Fri

Location: Outram

Job Type: Permanent Role

Availability: Immediate

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Creative Opportunity at Impressions Kids Club – Where Fun Meets Learning!

Are you passionate about creating memorable experiences for children?

Do you have a flair for creativity and love working in a dynamic and exciting environment?

if so this Role is perfect for you!

Scope :

Plan - conceptual planning of programs in the club (Classes, Special events, workshops, parties and more)

Prepare - Logistical preparation and tracking of materials for planned programs

Execute - Delivering exciting and educational classes for children in various age groups and the execution of

weekend parties, creating magical moments for our young guests.

Customer Facing - Be able to Interact with parents and guardians, ensuring a positive and welcoming atmosphere within the club.

Design - Be able to assist in designing collaterals, posters for events

Offsite Classes: Attend offsite classes at locations such as international schools,

Qualifications:

• Passion for working with children and creating a positive learning environment.
• Excellent communication and interpersonal skills to interact with both children and parents.
• Ability to handle various responsibilities, from teaching to administrative tasks.
• Comfortable working in a dynamic and fast-paced environment.
• Flexibility to attend offsite classes at other locations on specified days.
• Ability to commit at least 1 weekend every week.
• Diploma in Early Childhood preferred but not required

Benefits: Hands-on experience in a dynamic and growing kids club. Exposure to various aspects of child development, education, and event management. Opportunity to attend offsite classes and broaden your skills. Networking opportunities within the education and child development industry. Join us and be a part of creating lasting memories and fostering a love for learning in the hearts of children

Our client is a listed company in marine and shipping industry Due to their current expansion plan, they are looking for an Safety Manager to join their EHS Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Safety Manager:

• Fostering a genuine safety culture throughout the organization.
• Acting as the Designated Person Ashore (DPA) and Company Security Officer (CSO).
• Developing policies and procedures aligned with international best practices (OVMSA, Marine Safety Forum, Intertanko, etc.).
• Ensuring adherence to QHSSE standards by vessels, employees (ashore and seagoing), and subcontractors.
• Implementing effective systems to ensure smooth and safe operations both on board vessels and ashore.
• Generating comprehensive reports on non-conformances, accidents, incidents, and near misses.
• Conducting internal and external QHSSE audits for the Group.
• Implementing corrective and preventive action plans.
• Establishing and maintaining safety systems on board, including safety committees and inspections/audits.

Requirements:

• 15 years of experience in safety management in maritime industry.
• Familiarity with regulatory processes and systems in QHSE management, including ISO standards and ISM code.
• Experience as a Lead Auditor with exposure to Incident Investigation
• Possess DPA and CSO certification is a must
• Proficiency in change management and conflict resolution.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Info:

• Salary: Basic from $2600 - $3200
• Working Hour: Monday - Friday (9am - 6pm)
• Location: Bendemeer MRT

Job Scope:

• Manage the full spectrum of accounts for the Salon/Clinic, ensuring accuracy and completeness
• Oversee daily cash operations and petty cash management, contributing to ongoing enhancements in cash management processes
• Process expenses, staff reimbursements, payments, and claims efficiently
• Generate timely and precise daily, weekly, and monthly sales reports.
• Maintain comprehensive stock records to ensure inventory completeness
• Reconcile Inter-Company Accounts to ensure accuracy in financial records
• Prepare schedules, post journals, and assist in the creation of financial reports
• Ensure compliance and timely submission of corporate and income tax filings
• Provide assistance and advice on financial management matters
• Collaborate with internal and external auditors, company secretary, tax agents, government associations, and other relevant entities concerning reporting issues
• Undertake any additional tasks or ad hoc duties as delegated by management

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Title: Regional Sales Manager – Southeast Asia (SEA)

Reporting to: FlaktGroup Singapore Managing Director

Location: Singapore

Main Purpose of Role:

The role of Regional Sales Manager – Channel Management will target specifically identified market segments & market regions to ensure the current route to market is suitably supported. The role will be measured by:

1. Above existing profitable growth in orders, sales & integrated margin (IM) %
2. Sales & business development responsibility for nominated accounts.
3. Annual achievement of budgeted development targets for orders, project prescriptions and project wins.
4. Accurate, reliable & sustainable order, project & market forecasting.
5. Assist the Managing Director to deliver annual orders, sales & IM% for SEA markets

Essential communication skills are required to liaise with and effectively communicate with other departments, stakeholders and staff to successfully develop the territory and carry out the responsibilities identified, with the goal of achieving budget and beyond.

Main Duties & Responsibilities:

Key Deliverables:

• To achieve targeted growth in orders, sales & IM%, ultimately achieving the annual budget.
• To promote Woods Air Movement products to identified territories by direct contact, seminars, meetings etc to achieve maximum sales and coverage in conjunction with Channel Partners.
• To promote Woods Air Movement products & Technology(s) for SEA Projects by direct contact, seminars, meetings etc to achieve & develop a healthy project pipeline business.
• Provide visit summary reports upon return from any travel, within 1 week.

Expectations

• Proactively provide training and knowledge transfer to stakeholders including monitoring & communicating their needs / demands / requirements back to FlaktGroup management.
• Provide regular accurate forecast for Orders, Sales & Margin when requested.
• To ensure bids are prepared accurately, speedily and to customer specifications to ensure market competitiveness is achieved.
• To ensure products and applications meet with legislative requirements for particular countries or territory concerned.
• Adhere to Group governance requirements surrounding approval for tenders and how tenders are submitted.

Strategic & Business Plan(s)

• To provide data market sizes, segmentation, product mix & accessible market for FW, to enable the preparation of strategic policy plans by senior management.
• To prepare and provide accurate budgetary and forecasting statistics to enable preparation of sales, marketing and financial strategic plans – with focus on 3 year look ahead.
• Conduct a review of each key account, and provide a business plan proposal outlining pathway to achievement of budget.

Application Requirements and User Needs

• Help build standardised practice(s) around how to position project offering (bid), by coaching & leading the internal support team, and group field sales colleagues.
• To evaluate and interpret legislation and future market and customer trends.
• To provide regular information / market feedback to Senior Management on trends, business performance and other general information as required.

Person Specification/Profile

The successful candidate will:

• Possess a relevant engineering or sales/marketing qualification to Bachelors or Advance Diploma level and ideally at least five years of work experience in a similar field or occupation
• Flexible, self-reliant and motivated with excellent communication and inter-personal skills
• Must have working knowledge and understanding of market products, prices, & applications.
• Be fluent in English
• Ability to work additional hours and required to travel internationally, therefore must have a valid passport as well as meeting visa requirements for destination country
• Required on occasions to host visitors to the UK, including driving & out of hours entertaining.

Summary:

The individual will need to be highly self-motivated, ideally able to demonstrate previous Sales experience through Channel Partners in a relevant field. The role is to support existing (established) Channel partners to provide focus and support within their market, meaning clear direction and excellent interpersonal skills are essential.

The candidate will need to communicate with stakeholders, both internal & external and promote a positive, willing and proactive attitude. The candidate will also be capable of providing a structured support handover to the After Sales team to ensure full customer satisfaction is maintained.

The role requires close interaction & coordination with the internal sales support team in Singapore and Colchester UK. The role will require international travel therefore a valid Malaysia passport as well as meeting visa requirements for destination country (passport validity, criminal convictions etc). A driving license is essential for this role.

Our client is an established manufacfuring MNC, they are looking for a dynamic Regional IT Infrastructure Lead.

The regional IT Infrastructure Lead ensures the data quality and maintenance of group tools and services for the company and also its subsidaries. He/she works closely with the regional IT Security Manager, the regional IT Manager and the regional digitalization manager. He/she acts as 1st level support for local company’s users with regards to IT infrastructure related subjects.

Main Responsibilities:

» Regional coordination of IT infrastructure related projects (project management skills are required) and activities

» Support for CN services, Firewall, MPLS, SD-WAN, LAN components and servers

» Regular review and maintenance of IT asset inventory

» Request of authorizations for group services and tools over IDM and company IT Services Portal.

» Creation and maintenance of users in the company active directory

» Responsible for local infrastructure and end user support on IT hardware and application issues

» Installation of SAP GUI, printer setup and maintenance in SAP

» Governance of company standardization guidelines with regards to software and hardware purchased in the region

» Lead buyer for procurement of IT related assets for head quarter in Singapore

» Vendor Management including RFB’s for new vendors

» IT invoice verification and claim management with IT vendors

» Proposal of cost effective measures to reduce the IT operation costs in the region

» Lead the quarterly IT reporting and the annual budgeting in the entire region

Requirements:

» Bachelor’s degree in Computer science or related field with at least 3 years of relevant experience.

» Should have excellent interpersonal skills, independent and result oriented.

» Problem solving, Strong analytic and decision-making abilities.

» Strong communication skills and able to articulate well.

» Has a passion for innovation, new and emerging technologies, and is adaptable to dynamic environments.

• Well Established Company
• Basic $8000 - $10000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Plan, organize, and coordinate tubing manufacturing processes to meet production schedules and customer demands.
• Monitor production efficiency, yield, and quality to optimize manufacturing operations.
• Implement Lean manufacturing principles and best practices to drive process improvements.
• Products meet or exceed quality standards through rigorous quality control measures.
• Develop and maintain quality management systems to ensure consistent product quality.
• Allocate resources, including manpower, equipment, and materials, to achieve production targets.
• Oversee maintenance schedules and ensure the availability and proper functioning of machinery.
• Lead, mentor, and inspire a diverse workforce to work cohesively toward common goals.
• Provide coaching and training to enhance the skills and performance of team members.
• Identify opportunities for process optimization and implement strategies to improve productivity and efficiency.
• Collaborate with the R&D team to introduce new technologies and innovations to the tubing manufacturing process.
• Monitor inventory levels and ensure adequate stock of raw materials and finished products.
• Implement inventory control measures to minimize carrying costs and avoid stockouts.
• Collaborate with the sales and customer service teams to ensure prompt and effective responses to customer inquiries and orders.
• Foster a customer-centric approach to meet customer requirements and maintain high levels of customer satisfaction.
• Other ad hoc duties as assigned

Job Requirements:

• Bachelor’s degree in engineering, manufacturing, or a related field is preferred
• Minimum 5 years of experience in factory operations management, with a strong focus on plastics manufacturing and assembly

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Company’s Profile

They are the world’s leader in providing advanced automation solutions for the semiconductor and electronics manufacturing industries. They have established key partnerships with prestigious manufacturers for decades and are now looking for a skilled Value Engineer to improve their operations.

Value Engineering is a systematic method to improve the value of products by examining their function. It focuses on achieving the necessary functions at the lowest possible cost without compromising quality.

Location: Yishun

Working Hours: Mon – Fri, 8am to 5.30pm

Responsibilities:

• Responsible for technical change management in Partner Services Group (PSG) to product end of life
• Value Analysis and Value Engineering (VAVE) changes, drive cost improvement by working with Engineering team on product costs
• Organize, conduct Value Analysis and Value Engineering, to ensure design and cost effectiveness
• Verification of Eligible Contract Participant (ECP), in close cooperation with R&D Engineer, Project Manager, Production and Source members.
• Check for optimal feasibility and if necessary, make additions or corrections.
• Responsible for presenting impact of change to Partner Services Group (PSG) with costs, lead-times, scrap risk & forecasted effectivity dates
• Lead product change management and its implementation in SAP/Teamcenter by participating in PSG meetings

Requirements

• Min. Degree or Diploma in Mechanical / Electrical / Electronic Engineering
• Working knowledge on Change management or Value Analysis and Value Engineering processes
• Min. 4-5 years’ experience in Supplier Commodity or Sourcing Management, with Engineering related experience

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description ===>
The Main Responsibilities:
Develop strong clients’ accounts and servicing existing business to achieve KPI
Assist clients in recruitment needs and provide professional advice to achieve effective hiring
Perform full recruitment cycle from job posting, to candidate assessment to arranging for interviews and presenting the offer
Any ad-hoc duties as assigned

Requirements:
Minimum Diploma Holder
Prior work experience in recruitment or relevant industry.
Proven track record in similar roles
CEI-certified (non-MDW)

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job description

Team Lead

Job Responsibilities

• Perform remote/onsite support to end users on IT products and services
• Manage email/hotline for support requests.
• Manage hardware/software patching.
• Provides remote/onsite support for IT needs.
• Provide support for key field service activities in line with customers’ requirements.
• Create and update tickets promptly and accurately.
• Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues.
• Handling customer escalations with support from Level 2 as needed.
• Any ad-hoc duties as assigned.
• Support VIP users
• Manage onsite engineers and deployment
• Provide documentation update
• Work with relevant team on reports.

Job Requirements

• Minimum diploma in IT or related
• 5 years of working experience related to end-user support
• Able to work Independently, Self-motivated, and Diligent
• Experience in troubleshooting hardware / software-related issues.
• Experience in analysing various operation reports and presentation
• Experience in team management
• Possess Analytical and Problem-Solving skills
• Written and spoken Language Proficiency in English is essential
• Effective communication skills
• Knowledge of different product (endpoint device) vendors like Lenovo / Dell, etc
• Knowledge of mobile support (phones/tablets) for iOS / iPadOS / Android
• Office hours with ad-hoc after-office hours and weekend support

Contract Type: 24 Months (Renewal)
Salary: SGD2,800 to SGD3,100
Working Hours: Office Hours Mon – Fri 9:00 am to 6 pm
Commencement: Immediate

Job Types: Full-time, Contract

Salary: $2,800.00 - $3,100.00 per month

Schedule:

• Monday to Friday

Work Location: In person

Team Lead

Job Responsibilities

• Perform remote/onsite support to end users on IT products and services
• Manage email/hotline for support requests.
• Manage hardware/software patching.
• Provides remote/onsite support for IT needs.
• Provide support for key field service activities in line with customers’ requirements.
• Create and update tickets promptly and accurately.
• Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues.
• Handling customer escalations with support from Level 2 as needed.
• Any ad-hoc duties as assigned.
• Support VIP users
• Manage onsite engineers and deployment
• Provide documentation update
• Work with relevant team on reports.

Job Requirements

• Minimum diploma in IT or related
• 5 years of working experience related to end-user support
• Able to work Independently, Self-motivated, and Diligent
• Experience in troubleshooting hardware / software-related issues.
• Experience in analysing various operation reports and presentation
• Experience in team management
• Possess Analytical and Problem-Solving skills
• Written and spoken Language Proficiency in English is essential
• Effective communication skills
• Knowledge of different product (endpoint device) vendors like Lenovo / Dell, etc
• Knowledge of mobile support (phones/tablets) for iOS / iPadOS / Android
• Office hours with ad-hoc after-office hours and weekend support

Contract Type: 24 Months (Renewal)

Salary: SGD2,800 to SGD3,100

Working Hours: Office Hours Mon – Fri 9:00 am to 6 pm

Commencement: Immediate

Warehouse Manager [Up to $6500/AWS/VB|5 Days|Tuas]

Summary

• Basic salary: Up to $6500 + AWS + VB
• Working hour: Monday to Friday (8.30am - 5.30pm)
• Location: Tuas

Job Description

• Manages 3 warehouses; 6,000m² of outdoor and 19,000m² indoor space & a workforce of 18 warehouse personnel.
• Complies with legal, customs & industry certifications/standards requirements on local, bonded & licensed warehousing, material handling, shipping requirements & all safety aspects. Study existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Drives warehouse operations through 2 core teams of staff; material handling, customer service and records keeping. Ensures that receiving, warehousing, and distribution operations are well coordinated and progressed as planned.
• Interfaces with the customer’s key leaders and internal departments to plan workflow, react to changes, drive improvement programs and resolve issues.
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Manages inventory accuracy by conducting physical counts when applicable; reconciling with data storage system.
• Maintains physical condition of warehouse & open yard by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Achieves financial objectives by prompt submission of billing instructions & verification of claims & costs. In addition, the preparation of annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Maintains warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results/projects as assigned.

Job Requirement

• Proven “business-to-business” sales & operation experience in logistics or supply chain management industry
• Demonstrated success in developing sales plans and analysing profitability of prospects, coupled with the analytic skills to review both financial and operational data
• Proven negotiation skills complied with the ability to close business wins
• Ability to develop strong business relationships within all levels of organizations, including senior level executives
• Demonstrated success in leading, motivating and developing individuals and high-performance teams
• Proficient in MS Office and other relevant applications

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*We regret to inform that only shortlisted candidates would be notified*
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RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun| EA Personnel No.: R22109905

We are seeking a Data Centre Operations Team lead to oversee and manage the delivery of Data centre support services and ensure that operations and delivery is smooth and handle incident management.

Responsibilities

• To manage the delivery and quality of Data Center support services and its customers by ensuring proper execution and timely performance of all specified operational tasks and work deliverables required of the Support Team/Operators;
• To implement measures to monitor and maintain performance capabilities, readiness and stability of the Support Team;
• To plan for and ensure effective measures to work around any operational manpower resource contingencies;
• Collect, track and monitor Support Team workload data and to prepare workload report for operational review;
• Prepare and present monthly performance and operational review reports;
• Incident report which the problem is caused by the operation team to be provided within agreed time frame
• To ensure the maintenance, compliance of the Data Center policies procedures and processes;
• To recommend and implement Support Team policies, processes and procedural enhancements and improvement measures;
• Implement any new operational procedure and/or process, and to effectively communicate the changes to all members of the Support Team on a timely basis;
• Recommend operational or customer service improvement initiatives on an ongoing basis. These service improvements shall be monitored and tracked as part of the service delivered;
• To ensure the effective training and knowledge transfer to any new/replacement resource;
• To conduct regular technical skills assessments and organizational meetings for the Support Team.
• Prepare Monthly report related to Data Center Support
• Plan shift schedules

Requirements

• Minimum 3 years supervisory experienced in IT Support environment DC operation
• Able to manage the team well and give the appropriate instructions to team members.
• Able to communicate clearly in English.
• Good customer service and communication skills.
• Familiar with producing reports on a daily, weekly and monthly schedule.
• Ability to work with systematic approach.
• Ability to work independently
• Able to pick up technical skills while on the job.
• Experience in Presentation and Generation of Monthly Performance Reports.
• Able to analyze route cause of the incident and report
• Initiate to suggest improvement of operation to keep service quality up
• Incident/Problem isolation and escalation

Only Shortlisted candidates will be notified.

PRODUCT AREA

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

JOB DESCRIPTION

At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

ADDITIONAL JOB DESCRIPTION

In this role, you’ll drive the development of region-specific and global product priorities, as well as drive growth of our Wallet markets in APAC.

Qualifications

JOB RESPONSIBILITIES

• Collaborate closely with multiple Product Areas in the APAC region across Payments and Android to identify and develop market-focused solutions built on the core global Wallet product (e.g., local transit systems, local forms of payments, local IDs, regulatory requirements).
• Define the vision and strategy for adoption and growth of Wallet usage in region.
• Work across multiple cross-functional teams to deliver against the global expansion plan for Wallet.
• Own the roadmap for various global priorities that are being driven from our China Engineering sites (Beijing, Shanghai).
• Lead a team of product managers to execute on key priorities.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in product management, including consumer-facing product impact.
• 5 years of experience managing teams of product managers, and partnership with executive-level engineering and UX stakeholders.
• Experience delivering to executive-level and above audiences, and driving alignment across stakeholders.

PREFERRED QUALIFICATIONS

• Experience with wallet or payments related product management.
• Ability to manage both remote and local teams, and coordinate across multiple time zones.

Benefits Summary:

• Up to $3000
• 5 Days work week
• Working Location: Woodland

Responsibilities:

• Performing preventive maintenance on electrical forklifts
• Attend and perform on site repairs
• Responds to service requests
• Adheres to safety regulations and industry standards
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **