Position: BPO Support Administrator
We are seeking a highly organized and efficient BPO Support Administrator to assist our Business Process Outsourcing Specialist in daily operational tasks and client-related activities. The ideal candidate will have excellent administrative skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
1. Administrative Support:
- Provide comprehensive administrative assistance to the BPO Specialist.
- Manage schedules and appointments as needed.
- Prepare and organize documents, reports, and presentations.
2. Client Communication Assistance:
- Assist in handling client communications, including emails and occasional phone calls.
- Coordinate with clients for scheduling meetings and follow-ups.
- Maintain client contact lists and databases.
3. Data Management and Processing:
- Assist in data entry and processing tasks.
- Ensure accuracy and confidentiality of data handled.
- Support in compiling data for reports and analysis.
4. Document and Contract Management:
- Assist in managing and filing contracts and important documents.
- Help ensure all documents are up to date and readily accessible.
5. Meeting Coordination and Support:
- Arrange and prepare for meetings, including setting up virtual meeting platforms.
- Take meeting minutes and distribute them as required.
6. General Office Duties:
- Perform other related administrative duties as assigned.
Requirements:
· Diploma or degree in Business Administration, Office Management, or related field.
· Proven experience in an administrative role, preferably in a BPO or similar setting.
· Excellent organizational and time-management skills.
· Strong proficiency in Microsoft Office Suite and other office management tools.
· Experience of Freshdesk a plus.
· Fluent in English, both written and verbal communication.
· High attention to detail and accuracy.
· Ability to multitask and prioritize in a dynamic environment.
· Strong interpersonal skills and the ability to work well with others.
· Proactive, self-motivated, and able to work independently.
Application Process:
Interested candidates should submit a resume and cover letter outlining their experience and suitability for the role.
Kindly submit your resume directly to [email protected].
Foong Siew Hoon (CEI Registration No: R1108953)
Giant Recruitment Pte Ltd (EA License 22C0921)
