Core Responsibilities:

• Curriculum planning and professional matters, providing inputs and perspectives, and mentoring teachers in areas of pedagogy, delivery and use of tools and resources
• Setting the direction for parent partnership, community engagement and talent management
• Management and optimization of centre resources e.g., rostering, inventory management, controllable expenses
• Implementation of specific centre programs, initiatives and events
• Handle centre administrative matters

Requirements:

• Degree/Diploma in Early Childhood
• Diploma in Pre-school Education-Leadership is an added advantage but is not compulsory
• Demonstrated knowledge in curriculum and teaching pedagogy

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Details of the Division and Team:

Corporate Banking is a technology centric business, with an increasing move to real-time processing, an increasing appetite from customers for integrated systems and access to supporting data. This means that technology is more important than ever for the business.

Deutsche Bank is one of the few banks with the scale and network to compete aggressively in this space, and the breadth of investment in this area is unmatched by our peers. Joining the team is a unique opportunity to help rebuild the core of some of our most mission critical processing systems from the ground-up.

Our Corporate Bank Technology team is a global team of 3000 coders (and growing!) across 30 countries. The primary businesses that Corporate Bank support are Cash Management, Securities Services, Trade Finance and Trust & Agency Services. CB Technology support these businesses through CIO aligned teams and also by 'horizontals' such as Client Connectivity, Surveillance and Regulatory, Infrastructure, Architecture, Production, and Risk & Control.

Our Engineers work on a diverse range of solutions using cutting-edge technology every day, including our award-winning platforms like Autobahn, Fabric, Glue, and Google Cloud.

Our Technology strategy is designed to build new revenue streams and develop innovative ideas which produce a new competitive advantage for the Bank, whilst also fixing our foundations and focusing on the importance of stability and risk management. Corporate Bank Technology understands the client’s needs and has a robust strategy and innovative approach to deliver.

Trade Finance & Lending: Trade Finance Technology is responsible for the application development for international documentary payments, i.e. collections, letters of credit, guarantees, foreign trade financing for corporate clients and institutional investors, for both importers and exporters. Product examples include: unstructured and structured trade finance, loan and credit distribution solutions

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

As part of our global team you will work on various components as a Lead Software Engineer. Your role includes specification, development, as well as the testing and rollout of new features. You are expected to contribute to the vision, understand our product roadmap, integrate business value with experience and contribute to building an engineering culture within the team. We expect the successful candidate to deliver high quality software and to be passionate about software engineering. You must have a proficient understanding of software development concepts. A good understanding of Cloud concepts.

• Ownership and oversee development of application in alignment with the target architecture as per Domain and Enterprise Architecture blueprint.
• Provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Engage with business to understand the high-level requirements and propose the solution.
• Engage with Functional Analysts to help them in putting the right functional solution.
• Develop the high-level solution & design documents for all requirements.
• Validate all the NFR expected as part of business requirement is met in the actual implementation.
• Monitor the results and quality of the different software solutions and projects implemented.
• Coding and testing, reviewing other team member’s changes.
• Engage with production support team to resolve any critical issue.

Your skills and experience

• Minimum 12 years of working experience in general programming language such as Java (Eg: Java 8+)
• Experience in leading a team of developers providing technical leadership and people management.
• Experience in HTML, CSS, JavaScript, front end frameworks such as React and or Angular.
• Hands-on experience building Microservices including writing Unit and Integration tests using Spring Boot, Cloud, and other relevant frameworks.
• Knowledge of Application, data and infrastructure architecture principles and design patterns
• Understanding of architecture and design across all systems
• Understanding and Hands-on experience in applying the Event Driven Pattern of microservices such as CQRS
• Knowledge on the Distributed Messaging platform such as Apache Kafka
• Exposure to functional / Reactive programming is mandatory and working knowledge of functional programming in Java
• Hands-on experience working on cloud native applications on platforms such as Kubernetes, Azure, RedHat OpenShift
• Hands on usage of Git for source code management, integrating GitHub repos with Artifactory and using same for GCP deployments by implementing CI/CD pipelines.
• Knowledge on Kubernetes and using helm commands for deployment in Google cloud platform.
• Create build and deployment pipelines using Terraform or similar technology.
• Exposure to resiliency patterns such as circuit breakers using tools such as Hystrix.
• Exposure in effective operational patterns such as metrics, health checks, distributed tracing using tools like Sleuth, EFK etc.
• Bachelor’s degree in computer science or information Technology or Programming & Systems Analysis or Science (Computer Studies).

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Description:

The Hypervisor, Storage, and Backup Lead is responsible for managing, maintaining, and optimizing the client’s virtual infrastructure, storage systems, and data backup solutions.

Key Responsibilities
1. Hypervisor Management:
a. Design, implement, and maintain virtual infrastructure using hypervisor technologies such as VMware or Oracle Linux Virtualization Manager (OLVM).
b. Monitor and optimize virtual machine performance, resource allocation, and utilization.
c. Ensure high availability and reliability of the virtual infrastructure through proactive maintenance and monitoring.
d. Manage and resolve incidents and problems related to the virtual environment.

2. Storage Management:
a. Oversee the administration of storage systems, such as SAN and NAS.
b. Perform regular storage health/utilization checks and recommend optimization.
c. Ensure sufficient capacity for application/infrastructure needs across storage systems.
d. Manage and resolve incidents and problems related to the storage systems.

3. Backup Management:
a. Manage backup solution for client’s environment.
b. Monitor backup schedules, ensuring successful completion and addressing any failures.
c. Ensure compliance with data retention policies and regulations.
d. Manage and resolve incidents and problems related to the backup solution.

4. Documentation and Reporting:
a. Maintain documentation of virtual environments, storage configurations, and backup procedures.
b. Generate regular reports on system performance, capacity planning, and backup status.
c. Prepare Root Cause Analysis report for high severity incidents.
d. Escalate to vendor when necessary for incident resolution.

Requirements:

Prior experience to operate (not limited to managing team/solution architect) at minimum the following:

1. Hypervisor – VMware & Oracle VM
2. Storage – HPE Storage (3Par) and SAN Switches
3. Backup – Veritas NetBackup
Additionally – this is an operations role, the candidate is expected to be working on shift hours.

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are looking for a highly skilled Technical Lead to provide technical leadership and guidance on service engagements. In this role, you will bridge the gap between solution architecture and implementation, ensuring that technical components align with customers’ business needs. You will collaborate closely with AppDynamics technical teams, project managers, and customer teams to deliver successful, high-quality solutions. Additionally, you will work with AppDynamics R&D and Customer Support to provide feedback, drive rapid issue resolution, and mentor junior team members.

Job Summary:

• 5 days’ work week (9.00am – 5.00pm)
• UP to S$9,000
• Location: Central (Bencoolen)

Job Responsibilities:

• Lead the technical implementation of AppDynamics solutions, translating solution architecture into actionable technical plans.
• Collaborate with the customer’s technical teams and stakeholders, understanding their environment and aligning deliverables with business objectives.
• Work with AppDynamics R&D and Customer Support to address product feedback, engagement-specific support issues, and improvement opportunities.
• Provide technical mentorship and guidance to junior team members, fostering a collaborative learning environment.
• Communicate effectively with customers to gather requirements, set expectations, and propose relevant technical solutions.

Job Requirement:

• Prior experience in software and apps development and application is advantageous.
• Good problem and communications skills and able to lead a team.
• Willing to travel to client office (Tai Seng and Paya Lebar) for discussion.
• Relevant certifications is advantageous

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Scope

• Supervise 5 inhouse concierge + 20 outsourced concierge
• Owns the service culture, service delivery and operations of the Concierge team and drive the enhancement of service experiences on par with luxury hospitality brands.
• Actively refine the service standards and SOPs; communicate and cascade to team members and our service partner to ensure they are adhered to.
• Manage performance of our service partner, be involved in selection and recruitment of new hires, conduct onboarding where required.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with recommendations on improvements.
• Manage department’s budget and process purchase requisition, invoices, procurement as and when required.
• Any other ad hoc duties as assigned.

Requirement

• Minimum Diploma in any field with experience leading concierge team from property management/real estate sector.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Are you an experienced and motivated leader looking to make an impact in a dynamic contact centre environment? We are seeking a Contact Centre Team Lead to join our team and play a pivotal role in driving operational excellence and team success.

Key Responsibilities:

• Assist the Operations Manager in overseeing the day-to-day operations of the contact centre.
• Provide coaching and training to team members to ensure consistent performance and development.
• Conduct regular transaction monitoring and call reviews to uphold quality standards and compliance with procedures.
• Develop and implement training plans to address skill gaps and enhance team capabilities.
• Ensure fair and consistent performance management, including addressing performance lapses with appropriate measures.
• Collaborate across departments to optimize business processes and improve efficiency.
• Achieve operational targets within budget and service level agreements.
• Prepare and deliver daily, weekly, and monthly client reports, including monthly business reviews.
• Perform other ad hoc duties as assigned.

Job Requirements:

• A Diploma or higher qualification.
• At least 2 years of supervisory experience, preferably in a contact centre or customer service environment.
• Tech-savvy with proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Strong interpersonal and communication skills, with a creative and solutions-driven mindset.
• Positive attitude with the ability to motivate teams to achieve business objectives.
• Demonstrated leadership and people management skills.
• Thrives in a dynamic, fast-paced, and team-oriented environment.

Why Join Us?

• Be part of a collaborative and innovative work culture.
• Opportunities for career development and growth.
• Contribute to meaningful business outcomes in a supportive environment.

If you’re passionate about leading teams and delivering exceptional results, we’d love to hear from you! Apply now and take the next step in your career.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Risk Policy Senior Officer is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Manage global and more complex Fundamental Credit Review (FCR) report entities of consumer portfolios
• Assess quality of assigned portfolios, including identification and evaluation of emerging risks
• Assess effectiveness of the credit risk processes and standards of assigned entities to promote leading practices and identify opportunities for improvements
• Review and assess the appropriateness, completeness and usage trends of the credit risk components of the Risk Appetite framework for the assigned portfolios
• Provide autonomous assessment of the accuracy and appropriateness of risk ratings and classifications of the assigned portfolios
• Assess business/risk staffing models to ensure appropriate resources for assigned entities
• Ensure that Corrective Action Plans for assigned businesses are appropriate, monitored and duly validated addressing concerns resulting from FCR Reviews or Business Monitoring
• Ensure that FCR documents including the Credit Assessment Documents and the Fundamental Credit Review Reports meet quality and consistency standards
• Assists the FCR Region Head on regional and/or global tasks
• Keep FCR senior management informed of any concerns and/or emerging risks that may jeopardize their Review Entities
• Aids Quality Assurance activities as Subject Matter Expert
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years experience in Policies/Analytics/Decision Management
• Ability to think and make decisions in high risk scenarios, appropriately assessing a situation based on available data, experience, intuition, and judgment
• Work under pressure
• Able to handle prioritize
• Good project management skills
• Able to interface with various levels of management in Global/Region/Business and across functions
• Knowledge in consumer risk management credit cycle processes and asset product operations
• Candidates must have effective negotiation skills, a proactive approach in communicating. Risk issues, strength in sustaining autonomous views

Education:

• Bachelor’s/University degree, Master’s degree preferred

Morgan McKinley is looking for a skilled Application Lead Developer for a 12-months contract with our client in the tech industry.

Responsibilities:

• Application Development and Architecture: Design and implement application and technical architecture components, focusing on high performance, scalability, and responsiveness.
• Technical Documentation: Create and maintain comprehensive technical documentation, including specifications, design, and testing materials.
• Collaboration: Work closely with cross-functional teams to define, design, and deliver new features while ensuring technical compatibility and user satisfaction.
• Performance Optimization: Identify and resolve bottlenecks, bugs, and performance issues to ensure optimal application quality and responsiveness.
• Code Quality and Automation: Maintain high code quality through organization, automation, unit testing, and adherence to best practices.
• Stay current with industry trends and emerging technologies to inform development practices and architectural reviews.
• Release Management: Assist with the preparation and production of software releases, including configuration, building, and testing of application components.
• Team Leadership: Lead a small team of developers, providing mentorship, guidance, and support in coding, testing, and code reviews.
• Testing and Support: Support System Integration Testing (SIT) and User Acceptance Testing (UAT) and address issues identified during testing phases.
• Stakeholder Engagement: Collaborate with project managers, business analysts, and end-users to refine requirements and ensure satisfaction.
• Security and Compliance: Ensure compliance with company standards, security protocols, and development methodologies.
• Continuous Improvement: Investigate new technologies and alternatives, presenting recommendations for architectural improvements.

Qualifications:

• With minimum 5 years of relevant software development and programming experience.
• Must have Experience with AS400 Technologies.
• Must have the following technical skills:
  • Proficiency in AS400 RPG and COBOL.
  • In-depth knowledge of Remittance Applications.
  • Strong expertise in ALBON, SQL, and DB2.
• Experience with AS400 Technologies.
• Familiarity with SWIFT and Local RTGS Applications.
• Strong problem-solving skills, with the ability to break down complex issues into manageable parts.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Descriptions:

• Lead and mentor a team of test engineers;
• Develop and implement automated testing strategies and frameworks;
• Coordinate with development, QA, and product teams for product quality;
• Manage project timelines, deliverables, and resources;
• Design, develop, and maintain automated test scripts;
• Continuously improve automation testing to enhance coverage and reduce cycle times;
• Ensure products meet high-quality standards before release;
• Develop and maintain test plans, cases, and data;
• Perform root cause analysis and work with development teams on issue resolution;
• Stay updated on technology trends and enhance team processes and methodologies.

Job Requirements:

• Bachelor's/Master’s degree in Computer Science, Engineering, or equivalent;
• Experience leading and managing testing teams;
• Strong analytical and logical thinking skills;
• Proficient in core Java, Spring framework;
• Proficient in MySQL, familiar with NoSQL databases;
• Knowledgeable in distributed system design and messaging middleware;
• Expertise in automation tools (e.g., Selenium, Appium, JUnit, TestNG);
• Ability to work under stress and quickly learn new concepts;
• Strong cross-team communication skills.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous