IT Helpdesk Support (Level 1 & 2, West, Up to $3500, 3-6 Months Contract)

Salary: Up to $3500
Workdays: Mon-Fri 8.30am - 5pm, Alternate Sat 8.30-1pm
Location: Tuas Crescent
3 or 6 Month Contract

Job Scope:
• level 1 & 2 technical support for user's desktops and laptops (Windows OS)
• Basic troubleshooting of networking issues in Windows domain environment (TCP/IP, Active Directory, Wireless AP, Firewall, Router, Switch)
• Corporate Email setup and administration
• Printer/MFP setup and support
• Hardware/Software inventory documentation
• Monitor daily backup

Requirement:
• Minimum Diploma in IT or related principles
• With 6 Months - 1 Year of experience in IT Helpdesk environment

You may email your resume to [email protected] or whatsapp wa.me/6590066657 for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Responsibilities

• Lead a HR shared service team to provide HR operational support to in accordance with internal service level agreements (SLA) and key performance indicators (KPIs)
• Supports employee lifecycle administration after onboarding, specifically contract management services including probation confirmation, employee transfer, conversion of employment contract terms, and retirement and re-employment
• Also be responsible for driving projects that leverages on technology to achieve work efficiency
• Manage, coach and develop the team members in the handling of daily operations and complex issues, and improve the overall service quality of the team
• Ensure the work processes are in compliance with HR policies and government regulations, and design, review and implementation of work process improvements and system enhancements
• Actively engage and collaborate with multiple stakeholders

Requirements

• Degree in Human Resource or Business-related qualification.
• At least 8 years of HR experience of which 5 years are HR Operations experience and with in-depth knowledge of employee life-cycle administration.
• Minimum 5 years’ experience in a people-manager role.
• Prior HR shared services experience in large scale corporations will be an added advantage.
• Knowledge of RPA tool and prior hands-on experience in implementing RPA projects.
• Able to identify, drive and see through the implementation of work improvement projects.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23929.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The Business Risk Integrated Control (BRIC) team of TikTok, is missioned to:

- Protect TikTok users, including and beyond content consumers, creators, advertisers.

- Secure platform health and authenticity of community experience .

- Collaborate with cross-functional stakeholders to improve TikTok infrastructures, services, tools and algorithms, towards a higher standard of privacy and security.

The BRIC team works to measure and minimize the damage implied by inauthentic behaviors on TikTok and its extended platforms, covering multiple classical and novel integrity/security areas such as fake accounts, fake traffic, spam, scraping, cyberbullying, live room risks, incentive fraud, monetization abuse, etc.

In this team, you will have a unique opportunity to:

- Have first-hand experience contributing to TikTok's key security initiatives.

- Build scalable, resilient, intelligent integrity solutions that are also privacy-safe and user-friendly.

- Solve product and technical challenges that are often first-seen and highly adversarial. Both quick short term tactics and long term strategical moves are expected at various paces.

- Be part of a diverse and enthusiastic global workforce, grow with and learn from security and integrity experts across Asia, Europe, North America, etc.

Responsibilities:

- Build infrastructures to enable construction, deployment, and serving at scale, of risk defense algorithms and machine learning models. Unblock and improve capacities of risk prevention, perception and remediation across various ByteDance businesses.

- Build tools and automated procedures to support risk analytics and defense enforcement.

- Keep risk control solutions state-of-art in front of data security, modularisation, privacy and compliance.

- Own end-to-end risk service/platform/tooling SLA. Identify, advocate for and realize infrastructural opportunities ahead of business development. Drive and improve org-wide engineering excellence via enforcing best practices in risk systems.

Qualifications

- Bachelor or degrees above in Computer Science, Computer Engineering, High Performance Computing or other relevant majors.

- Solid engineering skills and ability to build large scale systems. Proficiency in one or more programming languages such as Golang, Java, C++, Rust.

- 4+ years of strong industry experience in building distributed backend systems at scale. Successful tracking records in solving infrastructure pain points (e.g. complex I/O requirements). Strong coding (backend, infra, algo) system design ability.

- Solid experience in being tech leads or eng managers. Possess at least one advantage among risk control, social platform data science, scaled computing. Tracking records of making successful mid/long term technical strategic bets.

- Bonus given to familiarity with machine learning infrastructure or Big Data technologies.

- Strong ownership, proactive and skilful communication, ability to handle high complexity, urgency, cross-functional alignment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Admin Assistant (West, No EXP Welcome)

Salary: Up to $2200 + AWS & VB
Workday/time: Monday-Friday, Office Hours & Alternate Saturday Half Day
Location: Tuas Crescent (Shuttle Bus provided at MRT)

Responsibilities:
• Perform data entry and filling of documents
• Update container movement to the system
• Handle payment and issue receipt
• Liaise with external parties to ensure smooth operations
• Other adhoc duties as assigned

Requirement:
• With Admin experience has added advantage.
• No experience is welcome as well (Training provided)

You may email your resume to [email protected] or whatsapp wa.me/6590066657 for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

Responsibilities:

• Thinks Strategically – Ability to relate own area of work and align own actions with Seatrium's capabilities and strategic plans
• Drives Innovation - Ability to deal well with ambiguity, does not need a road map to move forward and is able to adapt to changing circumstances
• Leads Courageously - Ability to take initiative in non-hierarchical situations
• Learning Agility - Ability to continuously seek out new information by asking questions and be open to learning from others across different parts of the business
• Focus on Customer - Ability to understand how own services meet business requirements
• Drives Results - Ability to demonstrate enthusiasm in achieving results and consistently reaches outcomes on time, on budget and without errors
• Influences and Collaborates - Ability to understand others’ view and use rational arguments, information and clear communication to influence others
• Develops People - Ability to respond positively to feedback and coaching and have an active development plan
• Cultural Sensitivity - Ability to demonstrate a curious and positive approach to understanding other cultures and environments
• Conducts survey on project site and proposes construction methodology including subcontracting strategy, equipment/ manpower routing and logistical planning to prepare construction execution and expediting plan
• Prepares scheduling documents, procedures and method statement for construction related activities including setting up the construction planning documentation for tender and project execution stage
• Responsible to prepare construction manpower and equipment planning (i.e. direct and indirect manning) including cost and formulates resource estimation for construction management
• Develops and maintains detailed EPC/ EPCm preliminary stage schedules for EPCC projects for tender stage, incorporating several scenarios to finalize various aspects of EPCC sequencing and contracting plans
• Liaises with third-parties(i.e. design consultants, construction management consultants, contractors) to obtain the latest schedules in the appropriate programmed format for each phase (i.e. planning, design, bid/award, construction, start-up)
• Develops creative reporting tools (i.e. Gantt charts, activity network diagrams and etc.) to communicate complex project sequencing and/ or progress assessments
• Conducts constructability study/ workshop for heavy and critical equipment transportation/erection/installation with tender project team members, commercial, procurement and etc. at the appraisal and proposal stage
• Performs project performance analysis including earned value through the analysis of man-hour resources including productivity of third parties, equipment resources and cost loaded to monitor construction expenses/cost against planning
• Leads project meetings with project team members and relevant stakeholders subcontractors to review on the project completion status against an established baseline
• Reviews construction requisition prepared by engineering discipline and troubleshoots bottle neck between construction and engineering project team members in order to achieve target schedule
• Maintains simplified logic schedules, implementing critical float path analysis to determine problem areas and alert the project team to critical scheduling issues
• Coordinates and validates schedules with cross functional team members and third party schedulers to update any changes to the master schedule to provide accurate reporting to the relevant stakeholders
• Provides progress reporting, developing/updating progress curves, documents and briefing materials as required to assess progress and measurement and promptly reports on schedule slippage/ variances
• Works with other project management team members as required to achieve functional objectives and deadlines
• Provides support in various projects as required to promote cross-functional learning and development, balance team workload and enhance overall team productivity

Requirements:

• Candidate must possess at least a Bachelor’s degree in Marine/ Engineering/ Electrical/ Mechanical, or related disciplines
• At least 3 to 5 years of working experience in construction planning in marine/ offshore related industry
• Experience with design-build and construction management at risk delivery methods
• Excellent proficiency in English (written and spoken)
• Advanced user of Microsoft Office products and project management software programmes (i.e.Microsoft Office Suite, Primavera Project Planner Version 6.0 or higher and etc.)
• Good working knowledge of all phases of construction including work commonly done by the various construction disciplines
• Good knowledge and experience scheduling the design and construction of large-scale, complex projects
• Good knowledge and experience in developing and managing a progress reporting methodology for a complicated design effort
• Ability to understand a demanding, technical and complicated construction program
• Good knowledge of construction trades, work breakdown structure and the logical sequence of activities to optimize project schedule

Our Address and Working Hours:

Seatrium Limited

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Fri: 8:00am - 5:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Info:

• Working Hours: Mon - Fri 8am - 5pm (Flexible working hour)
• Working Location: Woodlands
• Salary: $5000 - $7000 + AWS + VB

Job Description:

• Good industrial & Equipment knowledge on Semiconductor Assembly/Advanced Packaging Processes
• Existing/potential customers engagement and sales channel management to ensure delivery of revenue target
• Ability to independently present Capcon equipment solutions and advantages to customers at all level
• Manage equipment demo/benchmarking to drive successful outcome
• Liaison with internal teams and customers on technical matters, respond to complaints, coordinates internal effort to provides time to solutions to resolve customers’ issues for assigned projects
• Manage internal teams and processes to ensure on time delivery of equipment and upgrades

Requirements:

• Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
• Semiconductor Assembly Equipment knowledge
• Familiar with South East Asia Semiconductor Assembly Equipment Market

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Tan Chin Yee (Cindy) | EA Personnel No.: R23116373

We are looking for an experienced lead to drive our regional growth, business development and marketing function at RICE.

This individual is passionate about playing a strategic role in growing the consultancy’s client portfolio, proactively identifying new growth opportunities for the business in the region, and has a strong acumen for branding, marketing and communications.

Key responsibilities include:

Business Growth

• Propose growth strategies focused on client acquisition and retention, market expansion, and revenue generation
• Monitor market trends and adjust strategies accordingly

New Business Acquisition

• Develop and execute effective sales strategies, aligned with growth targets
• Identify new business leads within the existing market potential
• Propose the right tools and team required to win new business
• Lead the development, in collaboration with the team, of new business proposals and RFP responses
• Stay updated on industry trends, competitive landscape and client needs

Marketing Strategy

• Develop regional marketing strategy and execute marketing campaigns to enhance brand awareness and share of voice across the region
• Regularly review sales and marketing performance, and utilise data-driven insights to optimise marketing strategies and tactics
• Collaborate with team members to develop effective content

Partnerships & Collaboration

• Propose and work with relevant, external stakeholders and partners

Key requirements include:

• At least eight years of marketing and communications experience. Bonus if there is prior new business development experience on the agency side
• Passion for branding, marketing, communications, or sales, with a sound understanding of the various disciplines
• Strong commercial acumen
• Exceptional presentation, communication, negotiation, and interpersonal skills
• Analytical skills, with the ability to interpret data, leverage tech, and make data-driven decisions.
• Strong sense of initiative and ability to work both independently and as part of a team
• Always looking to innovate, do better, and act with empathy

Your primary objective is to increase the effectiveness + reliability + stability of our customer solutions in our region. You will be working with internal + external stakeholders to drive innovation + compliance in our solutions while focusing on the following key objectives:

• To lead our engineers to deliver top quality solution outcomes in key tenders across the region throughproviding them the right tools + standards.
• To design end to end solutions for countries including understanding customer requirements, runningcustomer workshops + present our customer solutions when needed.
• To upskill + upscale our engineering teams through regular communication, training + knowledge build-up.
• To support business development by bringing in new concepts + promoting new customer solutions.
• To support major go-no-go project decisions + customer engagements for our countries.
• To support continuous improvement projects in conjunction with the operations teams.

Your role:

• To Initiate a range of business development and marketing activities to build new corporate clients and grow your own client portfolio.
• Manage internal and external stakeholders and clients on their hiring needs.
• To Engage in candidate sourcing activities, such as publishing job advertisements and conducting candidate referrals, to ensure a consistent supply of candidates to meet client's needs.
• To Manage candidates job needs and expectations, their payroll and employment benefits.

Your take-aways:

• Vast knowledge and indepth understanding of service industries hiring trends
• Skill sets in Selection, Shortlisting and People management
• Broaden exposure in various services (Evergreen) industries eg: Education (Higher learning, International School, Inependent schools, Preschool), Learning & Development, Retail, FMCG, eCommerce, GLCs, Trading/ Wholesale, R&D, Food technology etc.

Requirements:

• Diploma or Degree in Business / Marketing / Arts / Sciences
• No experience required as on-job-training will be provided
• High energy, team player and people oriented

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Responsibilities:

• In charge of New Product Introduction Engineering matters
• Act as the main contact person to customers on any engineering issues
• Assume the role of Process Consultant to factory
• Work closely with factory on productivity issues, evaluate issues and cost improvement processes
• Fully in charge of Product Transfer to overseas factory and product training
• In charge of sourcing for special equipment / instruments
• Fully in charge in DFM/FMEA for NPI projects
• Responsible to generate ECN and BOM

Requirements:

• Graduate/Diploma in Engineering with experience in electronics industrial
• Minimum 10 years working experience in PCBA manufacturing process
• Experience in reading gerber
• Experience in Bill of Materials
• Experience in handling customers
• Experience in leading NPI projects preferred

EUC Engineer (Fixed shift)

Brief Description:

End-User Support, strong in supporting all windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Experienced in troubleshooting both desktop/laptop hardware and software.
• Single point of contact for end-users to log incident and service requests via email and hotline.
• Support user queries or issues are captured and validated for further processing.
• Coordinate with different support teams (including vendor coordination) to ensure issues are resolved with proper resolution recorded.
• Adhere to the SOP and Policy defined.
• Responsible for Call logging, Assignment, Incident Management & Coordination, Call Tracking and follow‐up until closure within the agreed SLA.
• Implementing best practices to reduce time and increase efficiency.
• Incident ownership, monitoring, tracking and communication with all parties.
• Focus on First Call resolution to ensure early closure of tickets.
• Day-to-day onsite IT support for hardware and software issues involving end-user desktops/notebooks, client’s network connectivity
• Install applications/software and apply updates/patches to desktops, notebooks and other end-user computing devices
• Preparation of desktop/notebook system image
• User account management (Account creation, deletion, modification, and reset password in accordance with Customer's process and procedures)
• Perform file backup, migration and restoration for end-users' desktops/notebooks

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience with hands-on experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Location: Jurong, Suntec, East Coast, Punggol

Working Hours: Fixed shift
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)

Commencement: Immediate

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The TikTok Content Center Team is responsible for the most important and fundamental services in TikTok's backend system. Our goal is to build and maintain TikTok's core content metadata management and data distribution system and user interaction system development. In this team, you will have chance to develop features that influence billions of people every day and face super high concurrency system challenges on global infrastructure! If you're looking for a super high concurrency development challenge and cutting-edge tech scenario, this is the team for you!

Responsibilities:

1. Responsible for the research and development of the backend business architecture of TikTok's billion-level user products, respond to the optimization challenges of large-scale high-concurrency distributed systems with tens of billions of traffic, and complete the support of global products;

2. Participate in the demand analysis and technical plan formulation of industry star products, develop high-availability systems, and optimize the architecture for global public cloud and private cloud infrastructure;

3. Analyze and solve system performance problems, improve the stability and scalability of the system;

4. Research and develop basic service components to solve common needs and reduce repeated development;

5. Research and application of new technologies, and promote the application of suitable technologies to production systems.

Qualifications:

1. Bachelor's Degree or above, Major in Computer Science etc and familiar with common data structures and algorithms with solid coding programming ability;

2. Proficient in 1 to 2 languages such as /C++/Go/Python/Shell/PHP/Java under Linux environment;

3. Familiar with common open source distributed middleware and common components such as MySQL, Redis, and MQ;

4. Understand the design ideas of distributed system architecture, including but not limited to service-oriented, asynchronous, highly available, scalable, etc;

5. Good teamwork and communication skills, positive and optimistic, and strong sense of responsibility;

Preferred Qualifications

1. R&D experience in high-traffic and high-concurrency server systems is preferred

2. Candidates with prior experience in team leadership are preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description:

• Promptly attending to customer enquiries and follow up in a friendly and professional manner.
• Addresses customer service issues expeditiously.
• Provide support to the Manager on the day-to-day management of the facility.
• Sells product features, benefits, and competitive advantages in a customer-focused approach.
• Identifies and escalates through appropriate channels all maintenance issues which cannot be solved by facility personnel.
• Responsible together with the onsite team for the sales and revenue performance of the business.

Requirements:

• Candidate must possess at least a Diploma in any field.
• High-quality communication, teamwork and interpersonal skills.
• Honesty and commitment to accomplish tasks, and the ability to work quickly and accurately.
• Able to work comfortably with figures and computer-related work.
• An interest in working with people and the ability to cheerfully provide great service with a smile.
• Demonstrates the appropriate level of skills to promote company products.
• At least 2 Years (s) of working experience in the related field is required for this position.
• Able to work in various locations around Singapore
• Working hours: 9:00am to 6:00pm (Monday to Friday) & 9:00am to 1:00pm (Alternate Saturday)

Kindly apply online or send your application to mailto:[email protected]

EA: 15C7572

ID: R23115267

Sustainability Lead (Building upgrading, Erergy Projects)

Company overview

· Drive sustainability decisions and lead our commitment to eco-friendly practices.

· Enjoy an attractive salary package and enticing staff benefits.

· Join a dynamic team in a prime destination.

We're hiring for the Sustainability Lead position and are seeking someone with the following qualifications:

Responsibilities

· Lead sustainability efforts for eco-friendly building practices, focusing on decarbonization and resource efficiency.

· Develop and execute sustainability strategies, plans, and performance goals.

· Stay updated on ESG/sustainability regulations and integrate them into our plans and operations.

· Conduct green building analysis, energy modeling, and identify improvement opportunities.

· Implement programs to reduce waste, including recycling, composting, and green purchasing.

· Participate in assigned projects.

Requirements

· Bachelor's Degree in Sustainability/Environmental Engineering/built environment discipline.

· Minimum 12 years' sustainability experience in Energy Projects/ facilities/building management.

· Familiarity with sustainable building upgrades and energy-saving.

· Ability to manage internal stakeholders and vendors.

If interested, please submit your resume and cover letter to [email protected] for a confidential conversation. Thanks!

Chen Hsiu Wen (Winnie) | Personal Reg No: R1980765

Manpower Staffing Services (S) Pte Ltd | EA License No: 02C3423

Objective:

The Manager will oversee the regional digital products portfolio and provide cross-functional support for operational topics, contributing to digital transformation through the project to product (P2P) initiative.

Key Responsibilities:

1. Product Management:

• Drive growth and expansion of ITT/XM Overseas products.
• Lead digital transformation through P2P initiative.
• Identify services for transformation and conduct proof of concept (POC).
• Implement Agile methodologies for product development.

2. Implementation:

• Identify growth opportunities and market trends.
• Develop standards and processes for product lifecycle.
• Formulate brand strategies and conduct business development assessments.
• Ensure partner products meet market standards.

3. Innovation:

• Devise new product pipeline strategies.
• Implement pre-launch and post-launch initiatives for sustainable growth.

4. Finance Management:

• Develop and manage product budgets.
• Analyze product costs and identify cost optimization opportunities.
• Generate financial reports and recommend strategies for mitigation of financial risks.

5. Regional Portfolio Management:

• Take ownership of incoming demands and guide through the process.
• Conduct regular review meetings and follow up on outstanding demands.
• Assist in providing a comprehensive view of all portfolios in the department.

6. Cross-functional Support:

• Participate in Change Management and Major Incident Management calls.
• Provide support for operational stability.

Qualifications:

• 5-10 years of product design, development, and management experience.
• 3-5 years of experience in the IT industry.
• Experience in product/service owner role, finance management, and service management.
• Strong understanding of Agile methodologies, digital infrastructure, and emerging trends.
• Outstanding negotiation skills and experience with ServiceNow tool.

Job Info:

• Salary: Basic up to $3000 + Transport Allowance $100 + AWS + VB
• Working Hour: Monday - Friday (8:30am - 5:30pm); Saturday (8:30am - 12:30pm)
• Location: Geylang Bahru MRT (Weekdays shuttle service available to/from Aljunied & Potong Pasir MRT)

Job Scope:

• Serve as the primary point of contact for customers, carriers, suppliers, and other stakeholders in day-to-day business operations
• Manage customer orders, including related documentation, and coordinate transport bookings with carriers based on specified routing and service levels
• Monitor the execution of transport activities to ensure compliance with established work standards and instructions
• Handle customer requests and address incidents or disruptions in the supply chain promptly inform supervisors and relevant stakeholders of any issues that arise
• Ensure timely and accurate updates on tracking events (milestones) by suppliers and carriers
• Investigate data inconsistencies and follow up on missing events
• Contribute input to supervisors for reporting, monthly reviews, and quarterly business reviews
• Support the analysis of standard KPIs and reports, identifying and suggesting areas for improvement
• Assist in the on-boarding process for new suppliers to ensure compliance with global order, event, and SOP requirements
• Adhere to all relevant SOPs, work instructions, and job-specific procedures
• Support the implementation of changes to processes or policies as directed by process owners
• Act as a backup for supervisors in case of their absence
• Facilitate the on-boarding, training, and guidance of new staff during their initial period
• Assist supervisors in updating and revising work instructions and provide feedback on best practices
• Continuously on-board and train suppliers on SOPs and system usage

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

EUC Engineer L2

Brief Description:

End-User Support, strong in supporting all Windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Basic help desk resolution and service desk delivery.
• Routine System administrative activities
• Resolve incidents escalated by L1/Helpdesk as per the agreed SLAs and timelines. They usually have a Run-Book/KB which they can refer to for immediate resolutions. They are also supposed to coordinate with any other support or dependency groups in case the incident has any linkage.
• Troubleshooting for Alert logs files, transaction logs and backup logs.
• Troubleshoot End to End User Devices
• Run the backups, recovery errors, respond to the request regarding the restoration of the DB
• Responsible on making backup tapes schedule and changes.
• Monitor the metric alerts, performance-related issues like high CPU utilization, Application performance, high Memory utilization, Application tuning and Query.
• tuning
• Acknowledge the request for DB stop/start, user creation and grant specific data access to user.
• System upgrades/migrations
• Making sure Inventory is updated.
• Escalates the problem to next level/Vendor.
• Good working experience in iOS devices ( iPad, MacBook, & iMac )

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)
Salary: SGD2,800 to SGD3,500
Location: East Coast, Punggol
Working Hours:
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)
Commencement: Immediate

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: In person

Business Function

Group Legal and Compliance ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.

Responsibilities

• Define and deliver program initiatives and achieve business outcomes across multiple Compliance domain areas as per established timeline
• Develop business cases and manage program financials within approved budget
• Prioritize program backlogs/requests by balancing regulatory, audit and business priorities, squad capacity, to ensure all committed timelines will be met
• Identify and mitigate risks and resolve issues arising from program execution using agile way of working
• Effectively collaborate with cross-functional, cross-geography stakeholders, including regulators/auditors, and accurately communicate program progress and challenges
• Manage program and product roadmap, business case, and user requirements across multiple solutions and domain areas, including but not limited to, surveillance, analytics and regulatory reporting
• Collaborate with business users to define user journeys and associated business processes
• Conduct gap analysis between business requirements (including regulatory expectations) vis-a-vis solution landscape and platform strategy
• Document detailed business requirements/epics/user stories by liaising with business users/business analysts including the acceptance criteria
• Define program roadmap and prioritize program backlogs/requests by balancing regulatory, audit and business priorities, and squad capacity to ensure all committed timelines will be met
• Evaluate solutions proposed by technology or analytics team/vendors for specific epics /user stories to ensure best practices are followed
• Build business case and project recommendations as appropriate, to draw down the budget and set up financial tracking
• Conduct market research and analyse trends including RFP/setting up proof of concepts to ensure the product vision/roadmap is aligned with industry developments and our future needs
• Manage key stakeholders, including regulators/auditors, and business and technology leads
• Manage and communicate effectively with domain leads at senior level and working level teams in a timely and clear manner
• Responsible for ensuring project steering committee meetings, platform governance, cross functional, and other periodic project meetings are effective and achieve objectives in a consistent manner
• Drive program execution and delivery
• Monitor and ensure that program/project execute flawlessly, on schedule, and without compromising quality
• Proactively identify and mitigate risks within the program
• Resolve issues and conflicts within the program, projects and project management community and with other stakeholders, if necessary
• Ensure resolution of issues at program or line level and escalate issues which cannot be resolved in a timely and accurate manner
• Have oversight of major production issues or remediation or resolution of data gaps within the scope of program
• Manage coordination across teams and other platforms by keeping transparency in the A/B /C type of work so that delivery can effectively be managed, including critical areas:
  Ensure project dependencies on other projects /platforms are on their roadmaps and resources will be available when your teams need them
  Ensure work other teams need from your team/s are included and prioritised appropriately in your teams work backlog
  Highlight capability gaps to respective team/tribe/ function leads
  
• Oversee User Acceptance Tests and Implementation
• Manage user acceptance tests, including execution of test cases as necessary, develop rollout plan and oversee implementation/live-verification activities
• Conduct end user training where necessary
• Ensure smooth rollout of projects, complete pre and post-implementation activities in close coordination with scrum master
• Work closely with Technology/Operations/Business teams to resolve any implementation issues and any post-implementation stabilisation work
• Change management
• Adopt agile methodology across squads in the program and implement any DBS Platform Transformation milestones
• Ensure utilization of standards and practices across all projects
• Work with business and support unit users to drive changes to facilitate successful implementation and faster realization of benefits

Requirements

• Minimum 12 years of experience managing projects/products in the financial industry, regulatory compliance and/or financial crime prevention domain
• Minimum educational qualification of degree holder in any related field
• At least 3 years of experience in Agile project management/software development including partnering with Technology and Business users to deliver the outcomes
• Experience in engaging with regulators, auditors, senior stakeholders and solution providers/vendors, showcasing solid relationship-building, conflict resolution and negotiation skills
• Solid knowledge of Regulatory Compliance, Conduct Surveillance, Financial Crime, or KYC/CDD domains and business processes; any working experience in regulatory reporting and surveillance systems is strongly preferred
• Experience and/or knowledge in analytics and artificial intelligence / machine learning models will be an asset
• Excellent communication, presentation, and organization skills; can be relied upon to make concise decisions
• Ability to multi-task with excellent analytical, problem-solving, and planning skills
• Ability to own and be hands on in the management of tasks
• Strong interpersonal skills including mentoring, coaching, and collaborating with different teams/team members
• Ability to deal with people at all levels and work well in a fast-paced/high-energy environment by managing individual workloads
• Self-motivated with positive and can-do attitude; comfortable in situations where things are ambiguous/fluid or priorities can be changing
• Proven track record of leading projects to meet stipulated timelines with expected outcomes and quality. Work in transformation programs will be an asset
• Strong background in business analysis and/or root cause analysis, ideally in the Financial Services industry/Retail Banking
• Excellent skills in Microsoft Office and Project Management tools (e.g. Jira, Confluence, Octane)
• Project Management and/or Business Analyst certification is preferred

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We are partnering with a global client to source for a Sales Admin, Proposal Engineer. The role will require you to:

• Prepare and evaluate technical proposals and tenders in accordance with ITT guidance.
• Review of all information relating to bid, clarification of response received from client and internal support departments.
• Coordinate client responses to all technical queries during the bid and after bid period.
• Prepare all associated technical / required documentation from beginning of bid to support the sales coordinator.
• Prepare cost and work closely with sales coordinator / appropriate departments to ensure target dates are met.
• Obtain factored / sub supplier costs where necessary in support of tenders.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Build, release, and deploy the platform on top of Jupyter Lab and Jupyter Hub;
• Monitor the health of the platform and plan its capacity;
• Secure the platform to prevent security breaches or unintended usage;
• Tailor the platform to support evolving customer needs.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation

Job Qualification

Technical

• Proficient in Linux, Docker, Kubernetes and Helm charts;
• Good experience with shell-scripting;
• Good experience with Git, ideally with Gitlab;
• Good experience with Continuous Delivery, ideally with ArgoCD;
• Good experience with Monitoring, ideally with Grafana;
• Hands-on experience with Python or a similar programming language.

Functional

• Prior exposure to agile ways of working.
• Financial/banking industry knowledge is a plus.

Other Professional Skills and Mind-set

• Ability to think in the problem space, and then in the solution space;
• A bias for short, iterative and incremental way of working;
• A sense of compassion to appreciate our customers’ challenges;
• A learning mindset;
• Ability to communicate a point concisely and simply;
• French speaking skills not necessary but appreciated.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Responsibilities:

• Responsible for working with the cross functional teams to improve the process / product quality and achieve the company and department KPIs
• Attending to customers on factory audit, quality issues and returns
• Responsible for resolving quality issues related to incoming, in-process, outgoing and customer complaints
• Providing support for New Product launch and raw material approval
• Overseeing the quality of new products from sample build to mass production by building a robust process
• Monitoring Supplier performance and liaising with suppliers to resolve quality issues and handing of Non-Conforming Material Report
• Conducting internal and external audits.
• Responsible for environmental compliance conformity of raw materials.

Requirements:

• Diploma with at least 3 years of experience in quality management / manufacturing environment/ Degree in the field of Mechanical/ Electrical & Electronics Engineering, Quality Certification or equivalent.
• Possess good knowledge of IATF16949, ISO9001, ISO13485 QMS, with auditing experience preferred.
• Experience in contract manufacturing of wire harness assembly, PCBA and Electro-mechanical assembly, handling of new products from new launch to mass production, on the Quality control & handing of customer complaint & returns.
• Experience on raw material compliance conformity (Eg.RoHS, Reach, Conflict of Mineral, Pro65) is preferred
• Good problem-solving & communication skills, resourceful and independent.
• Experienced in generating Quality procedures & knowledge of ESG Sustainability is an added advantage.

As Key Account Lead (Zalora), you will drive operational excellence and seamless customer experience on digital marketplace platform while consistently maintaining the H&M brand. The role will work collaboratively and cross-functionally to drive and transform the customer experience while maximizing financial returns. You work in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleagues. 

Key responsibilities

• Execute on the activity plans for the brand on external marketplace. Gain familiarity with the commercial agenda of our partners, maximize selling peaks, drive strong customer awareness and conversion through executing all campaigns, commercial activities and promotional events in the most optimized manner.
• Build and maintain brand health on the platform in terms of accurate & relevant catalogue, content, callouts, assortment and offer. 
• Explore and implement best practices for marketplace inventory fulfillment; identify areas for improvement that can lead to cost savings, greater efficiencies and profitability. 
• Make sure that all assets (creatives) utilized across marketplace platforms align with global guidelines
• Secure strong collaboration between external partners and develop strong internal relationships across functional areas such as merchandising, media, business tech and logistics to make sure day-to-day operations run seamless on the marketplace platform and help the brand optimize traffic, customer growth and revenue. 

As Digital Experience Lead (Post Purchase), you contribute to omni profitable growth in the region, playing a critical role in securing the omni experience of our customers that drives brand perception, sales growth, and profitability. You are responsible for the omni experience in our transactional channels, with extra focus on the post purchase experience. Based on an understanding of daily performance and customer behavior, you proactively identify and drive tests to positively impact conversion, improve profit, and increase fashion brand perception. You act as an informal leader, working as a counterpart to our global digital value streams to ensure value capture through implementation of new capabilities.

You have a strong e-commerce background and previous experiences and proven track record driving commercial growth. You have a good understanding of how to optimize the digital customer experience for overall profitable growth, short and long-term. You are data driven, with strong analytical capabilities and ability to synthesize data into insights and tangible actions. You are customer centric in your approach and have an ability to translate visions, directions and frameworks into specific actions and improvements. You are structured and well ad versed in planning, presenting, and communication. You act as an informal leader in how you drive your work, you get your message across and inspire others.

Key responsibilities

• Ensure customer experience optimization, securing full funnel digital experience by conducting analysis and utilizing insights from data such as sales performance, web analytics, user behavioral insights, heatmapping and A/B testing to generate hypothesis and identify actions to improve sales, profit, brand perception and customer lifetime value.
• Plan, create, and execute A/B tests and actions available to the regional team (e.g optimization of landing pages, checkout processes, and other conversion points), inline with our customer experience strategy and brand direction.
• Review results and conclusions of tests and actions, sharing learnings with regional teams and global functions to continually identify, size and formalize improvement in the digital customer journey and conversion funnel, from traffic acquisition to conversion and retention to inform our digital development roadmap.
• Drive implementation of post-purchase strategies and new capabilities, collaborating with our global value streams to ensure value capture, continually monitoring and optimizing delivery, payment, return options and fees to drive overall digital profit growth.
• Work in tight collaboration with ecommerce leads and retail area managers to secure day-to-day customer experience and continually optimize the full funnel.

Job Highlights:

• Basic up to $8000 + Performance Bonus
• Monday to Friday, 9am to 6pm
• Location: Tanjong Pagar
• Our client is an established premium goods distributor and retail & services chain operator, specializing in bringing beauty and cosmetic brands across border

Job Responsibilities:

Salesforce Administrator:

• Manage the existing Salesforce application, including enhancing, troubleshooting, and reviewing functionalities.
• Generate business reports and develop new reports as needed.
• Coordinate with external Salesforce vendors for all related requirements.

General IT:

• Supervise and maintain all IT systems, including hardware, software, and network infrastructure.
• Provide technical support to retail outlets, addressing computer and software issues, troubleshooting, and resolving technical problems promptly.
• Collaborate with internal teams to understand and address IT needs and requirements, ensuring smooth operations across all locations.
• Generate business reports using Salesforce and NOVA POS systems, presenting relevant data and insights to stakeholders.
• Stay updated on the latest technological advancements and suggest relevant solutions to improve IT infrastructure and operations.
• Conduct regular system audits to identify potential issues and implement necessary upgrades or enhancements for optimal performance.
• Manage data security and backup systems to ensure the protection of sensitive information.
• Assist other departments in setting up and maintaining domains and websites.
• Provide training and support to end-users on IT systems, imparting essential guidance and knowledge for efficient technology usage.
• Coordinate with external vendors and service providers to resolve technical issues, manage contracts/subscriptions, and maintain the optimal performance of IT systems.
• Stay informed about industry trends and advancements, proposing and implementing best practices to enhance IT operations.

Job Requirement:

• Possession of a minimum a Diploma in Computer Science, Information Technology, or a related field.
• Possession of Salesforce application certification is required.
• Demonstrated experience in an IT Manager role or a comparable position, preferably within a multi-location retail setting.
• Essential proficiency in computer systems, hardware, software, and network infrastructure.
• Familiarity with NOVA POS systems is advantageous.
• Effective problem-solving and troubleshooting aptitude, efficiently handling technical challenges.
• Strong communication and interpersonal skills, facilitating effective collaboration with teams and stakeholders.
• Ability to work both independently and in a team-oriented setting, adeptly managing multiple tasks and priorities.
• Prior experience in the retail industry is highly desirable.

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We wish you all the best in your career search.
You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913