[Job ID: 401769]

Responsibilities:

• Develop and maintain long-term relationships with priority banking clients by providing tailored financial solutions that meet their individual needs.
• Manage a portfolio of priority banking clients, ensuring a high level of customer satisfaction and retention.
• Build trust and credibility with clients through regular meetings, understanding their financial needs, and offering suitable products and services.
• Conduct professional, consultative financial analysis and profiling to understand clients' financial goals and objectives.
• Provide expert advice on a wide range of financial products, including investments, insurance, loans, and other wealth management solutions.
• Stay informed about market trends, economic conditions, and new financial products to offer clients the best options.
• Achieve sales targets for new business acquisition, cross-selling, and up-selling of financial products to clients.
  Identify and source new clients through referrals, networking, and marketing activities.
• Actively pursue opportunities to expand the client base and increase wallet share.
• Foster strong, ongoing relationships with clients to ensure their continued business and satisfaction.
• Proactively address client concerns and resolve issues to maintain client loyalty.
• Implement strategies to reduce client attrition and retain key accounts.
• Continuously monitor the performance of clients' portfolios and make recommendations to optimize financial outcomes.
• Review clients’ financial goals regularly to ensure alignment with their evolving needs and market conditions.
• Provide high-quality and efficient after-sales service, ensuring client satisfaction and addressing any concerns promptly.
• Offer tailored solutions to resolve clients’ banking or investment needs in a timely manner.

Requirements:

• Prior experience as a Relationship Manager within Priority/Privilege/Premier Banking.
• Personal Bankers with a proven sales track record or Financial Advisors qualified for MDRT are encouraged to apply.
• Demonstrated sales expertise and ability to work with high-net-worth (HNW) clients.
• Knowledge of wealth management products like FX, bonds, and structured notes.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

JOB ID : 613627

Key Responsibilities

• Actively acquire and prospect new Premier Banking customers from the offshore market(Indonesia)
• Develop and strengthen client relationships with the Bank to achieve business objectives and growth targets.
• Contribute to the success of Premier Banking through the accomplishment of sales and profit goals.
• Manage relationships with new and existing affluent customers through professional consultative financial analysis.
• Provide regular market updates, insights, and financial planning solutions tailored to clients' needs.
• Promote and cross-sell a wide range of banking products, including investment products such as unit trusts, bancassurance, and treasury solutions.
• Deliver superior customer service to enhance the overall customer experience.

Requirements

• Minimum of 3 years of sales experience in the banking and financial services industry, preferably managing affluent clients from the OFFSHORE market.
• Proven track record of consistent sales performance.
• Recognized university degree with relevant certifications (e.g., CMFAS certifications: RES1A, RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• In-depth knowledge of banking products, including investment and insurance products.
• Strong interpersonal and communication skills, with the ability to engage and consult effectively.
• A proactive mindset, with the ability to work independently and collaboratively within a team.
• Demonstrates creativity, initiative, and the drive to achieve sales quotas and revenue targets.

Additional Information

• Willingness to travel for client engagement and business development.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Your application will be processed in line with our company’s Privacy Policy. Please refer to: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

[Job ID: 520708]

The Banking Relationship Manager is responsible for managing and growing the bank’s relationships with individual in the Malaysian market. This includes offering tailored banking solutions, identifying new business opportunities, cross-selling products, and ensuring the highest level of customer satisfaction.

Key Responsibilities:

• Build, maintain, and enhance long-term relationships with both new and existing clients.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand clients’ financial goals and needs to provide personalized banking solutions.
• Identify new business opportunities to acquire high-net-worth clients
• Promote and cross-sell a range of banking products and services including loans, deposits, wealth management, and credit services.
• Meet and exceed sales targets and KPIs related to product uptake and client growth.
• Provide expert financial advice and guidance to clients, considering their specific financial needs and risk tolerance.
• Advise clients on wealth management, investments, and other banking solutions in line with the bank's offerings.
• Assist in the assessment and management of the credit risk for clients.
• Conduct thorough due diligence and ensure proper documentation for all new accounts and loans.
• Stay updated on market trends, economic changes, and regulatory updates that may impact clients and banking operations.
• Provide regular reports on client activities, sales performance, and market insights.
• Ensure clients receive top-tier service through proactive follow-ups and addressing any concerns.
• Resolve customer complaints or issues with efficiency, maintaining high client satisfaction levels.

Requirements:

• A bachelor’s degree in Finance, Business Administration, or related fields.
• At least 3-5 years of experience in banking, financial services, or sales, with a strong background in relationship management or wealth management in Malaysia.
• Strong communication and interpersonal skills with the ability to engage and build relationships with clients.
  Excellent understanding of banking products, financial markets, and investment strategies.
• Proficient in sales techniques, with a proven track record of achieving sales targets.
• Ability to work independently and manage a portfolio of clients effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

The successful incumbent will be responsible for providing excellent service for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate transaction execution, investment analysis and other client services.

A brief description of responsibilities as follows:

• Supporting the Client Advisers to provide excellent service to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication
• Partnering Client, Business Support and Third-Party Service Providers to ensure smooth and prompt transaction processing & service delivery of client requirements
• Provide market updates to clients, prepare client statement and reports related to the portfolio, as well as specific product performance
• Receive and execute trade orders in a timely and accurate manner through to settlement
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of in-house funds
• Initiating account openings and ensuring completion of all initial and ongoing documentation requirements
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Responsible for proper maintenance of CRM system, working closely with external provider on troubleshooting and system improvements
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times.

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred.

The incumbent must have strong analytical, written and spoken English skills, Mandarin language skills are a bonus. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

[Order Number: 824377]

Responsibilities

Portfolio focus - Real Estate

• Oversee and manage a portfolio of clients, providing consultative financial analysis to align with their investment goals.
• Identify and pursue new business opportunities to grow the client base and drive revenue expansion.
• Collaborate with internal teams to create customized investment solutions tailored to clients' financial objectives.
• Offer clients regular market updates, trend analysis, and insights, keeping them informed on investment opportunities and risks.
• Build lasting client relationships by offering expert advice throughout the investment process, while promoting a variety of investment products and strategies, including structured notes, bonds, FX trades, and portfolio management.

Requirements

• Possess minimally 2 years exposure within the real estate investment field with a proven track record in investment management, portfolio management, or financial planning, with an existing pool of accredited investors.
• At least a bachelor's degree in Finance, Banking, Economics, or a related field.
• The ideal candidate would possess strong understanding of financial markets, investment products, and strategies.
• This employee should be equipped with excellent interpersonal skills and is able to demonstrate results-driven mentality.

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

-------------------------------------------------------------------------------------------------

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

--------------------------------------------------------------------------------------------------

EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

You will be part of a team of seasoned financial professionals. As a Relationship Manager within the Wealth Banking business, you will be responsible for rendering financial advisory to UOB's mass-affluent customers. You are expected to achieve individual sales target while ensuring accurate and timely completion of the entire sales and compliance process.

• Provide prudent financial advisory and investment solutions to meet the financial planning needs and requirements of UOB's clients
• Develop and deepen relationships with clients who have bee assigned to you
• Ensure proper advisory procedures and documentation while adhering to the Bank's internal policies, business processes, and regulatory requirements (ie FAA and other related statutory Acts)

Job Requirements

• A recognised university degree
• At least 1 year of relevant financial advisory experience gained in the banking and/or financial services sectors; experienced candidates would be considred for a more senior position
• Good knowledge of wealth management and investment products
• Results-oriented, dynamic and self driven
• Competent in engaging and managing internal and external clients
• Proven ability to exceed sales target
• Resourceful and able to work with minimal supervision

GENERAL DESCRIPTION

The Assistant Relationship Manager (ARM) is a key member of the team within Private Banking. He/she supports the Relationship Manager (RM) and Team Head (TH) in daily operations, administration, client care and relationship management. The ARM interacts with internal as well as external stakeholders, provides clients with relevant information and supports the RM in implementing customized solutions in all tasks related to the delivery of excellent service to the clients. He/she may be the first point of contact for the client and as such, being able to gain the client’s confidence and give a positive, professional impression will be a strong asset. In this context, strong inter-personal skills are needed, together with a service-oriented mind-set.

The ARM is responsible for the accurate and timely processing of client instructions, as well as the efficient handling of client enquiries, escalating to senior colleagues where necessary. He/she will also assist the Relationship Manager with administrative tasks such as the preparation of presentations, the organising of meetings, events and business trips as well as ad hoc analysis and research.

Furthermore, the ARM acts as role model in bringing the best service quality to the RMs/TH in a fast, professional and friendly manner, always living the Julius Baer values (Care, Passion and Excellence) and thus helping the team to manage and grow its current client base. He/she channels client feedback to the relevant individuals/departments within the Bank to foster continuous improvement and fast adaptation of processes. This position is the backbone of Client Relationship Management.

KEY FEATURES OF THE POSITION

Client Administration & Management

• Supports RMs/TH in client interaction and all related tasks (systems, processes, files, documents etc.) with high-quality, precision and timely responsiveness
• Customizes client requests (reporting, statistics, mailings etc.)
• Manages the RM/TH’s calendar, prepares client meetings, organizes business trips, completes the post processing of client calls, client meetings or business trips for RMs/TH
• Compiles presentations, supports in drafting investment proposals and in marketing activities if needed (client reception, meetings, business trips, events etc.)
• Ensures coverage in case of own absences

Business Management

• Regularly collects and exchanges relevant information necessary for the job
• Organises himself/herself in an efficient and compliant manner and ensures timely and appropriate information of the superior
• Conducts reviews, plans ahead and documents his/her work at all times
• Supports RM/TH in implementation of projects and initiatives
• Provides professional input proposals for improvements based on experience, incident occurrence or observation
• Manages the expense claim process for RMs/TH
• Provides on-going administrative support:

1. Processes client payment orders, executes securities, funds, bonds, MM / FX trades
2. Deals with client enquiries and resolves where possible
3. Manages diaries, books client meetings, assists with events preparation
4. Prepares for RM business trips; organises travels, preparing client presentations
5. Maintains client contact frequency and updates records
6. Ensures compliance with local & internal regulations, e.g. client documentation, client’s instructions etc.
7. Organises team meetings, takes the minutes and follows up on action points

• Assists the RM in achieving their targets:

1. Identifies opportunities for share of wallet increases / cross sales
2. Contacts clients to check satisfaction with service levels and to enquire additional needs

• Undertakes research assignments as required

Regulatory Responsibilities &/Risk Management & Controls

• Actively helps managing risk (support first line of defence), i.e. in client documentation, by raising concerns, following up on issues and by escalating when in doubt
• Ensures adherence to local regulations and compliance with internal policies and standards (e.g. new account openings, payment instructions, reviewing client phone calls or signing off at own level of competence etc.) in collaboration with the respective RMs and TH
• Ensures timely clearance of pending items and escalated deficiencies
• Ensures appropriate ethical and compliant behaviour in his/her area of responsibility
• Ensures correct, meaningful and understandable documentation of client interaction/client orders in the corresponding tool (e.g. CRM, DiAS)
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

• Customer focused and good interpersonal and communication skills
• Able to handle verbal and written communication with clients in the client's native language where applicable
• High self-motivation, positive and possess a can do and pro-active attitude
• Understands the execution and back office processes as well as the legal & compliance procedures
• Ability to set priorities and work under pressure
• Good and fast learning ability
• Team oriented personality (team player) with attention to detail
• Excellent situational adaptability (able to work with RMs and clients from diverse backgrounds)
• Friendly, trustworthy and discreet personality with high level of risk awareness
• Highly service oriented and passionate about client servicing
• Always communicates in a friendly, competent and professional manner
• Open, approachable an displays genuine interest in people and in improving processes
• Systematic, precise and diligent working style and the ability to perform under pressure
• Personal integrity and ethical behaviour

Professional and Technical

• Sound affinity with the geographic market(s) covered, i.e. familiar with the legal and regulatory environment as well as cultural awareness
• Good understanding of relevant products and services in Private Banking
• Basic knowledge of global financial markets and current developments in the industry
• Proven track record in servicing banking clients with complex needs (onboarding of new, maintaining and extending current relationships)
• A good university degree in Finance, Economics or related discipline
• At least 3 years of relevant ARM experience in Private Bank set up
• CACS Papers 1 and 2
• Preferably with CMFAS Modules 1B, 5, 6A, 8A certification
• Working knowledge of T24, Olympics and TEMOS
• Working knowledge of Microsoft Office applications (e.g. Word, Excel, Powerpoint, etc)

Regulatory (where applicable)

• MAS Registered/Appointed Representative

[Job ID: 520708]

The Offshore Banking Relationship Manager (HNW) is responsible for managing and growing a portfolio of high-net-worth (HNW) clients in the offshore banking space. This role focuses on providing a range of tailored financial solutions to meet the unique needs of HNW individuals and their families, including wealth management, investment planning, estate structuring, and specialized offshore banking services.

Responsibilities:

• Manage a portfolio of HNW clients, providing personalized banking solutions to meet their financial needs.
• Develop and maintain strong relationships with clients by understanding their objectives, preferences, and concerns.
• Provide ongoing financial advice, ensuring clients receive timely and relevant information to make informed decisions.
• Proactively identify and acquire new HNW clients through networking, referrals, and business development initiatives.
• Expand and grow the portfolio by deepening relationships with existing clients, identifying opportunities for additional services and product offerings.
• Offer customized wealth management, investment, estate planning, and offshore banking solutions to clients.
• Work closely with internal teams such as wealth management, investment specialists, and legal advisors to provide comprehensive services.
• Ensure clients’ financial goals are met by offering tailored advice on managing their wealth and mitigating risks.
• Drive cross-selling of the bank’s products and services, such as investment products, insurance, and credit facilities, to enhance revenue streams.
• Identify opportunities to offer value-added services that align with the client’s financial goals and risk tolerance.
• Provide exceptional ongoing client service, ensuring clients’ needs are promptly addressed and their expectations are exceeded.
• Conduct regular reviews and meetings with clients to assess their financial status and adjust plans as needed.

Requirements:

• Degree Holder and relevant CMFAS papers
• Minimum 3-4 year of relevant experience in banking industry.
  
  We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
  Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
  
  EA Personnel Name: Sandy Ng Mei Qi
  EA Personnel Registration Number: R24125475
  EA License No.: 07C5771

Job Summary:

We are seeking experienced and results-driven Business Development Manager and/or Relationship Manager to join our team in the bank.

The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

Market Segment :

This role is focusing in the HNW clients both in Singapore as well as international markets, either in Private or Priority Banking.

Services include but not exclusive to Wealth Solutions and Legacy Planning.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• Minimum 2 years of experience in a relationship management or sales role in the banking industry for senior roles.
• Proven track record of success in managing and growing a portfolio of high-value clients
• Strong understanding of financial markets, products, and services
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Our client, a leading foreign bank, is seeking an experienced relationship manager to join their Retail banking department.

Main Tasks and Duties:

• Provide exceptional customer service for retail banking products.
• Handle personal loan applications efficiently.
• Conduct marketing campaigns for bank cards and other personal products in batches.
• Cultivate and manage relationships with VIP customers.
• Offer financial advice and promote financial products to retail customers.
• Keep clients informed about their portfolios and new product offerings.
• Generate reports on product performance and business trends.
• Undertake any ad-hoc duties as directed by the Head of Department.

Job Requirements:

1. Bachelor’s degree in Banking and Finance or related field preferred.
2. Minimum 2 years of relevant experience, preferably in banking.
3. Strong customer service and interpersonal skills.
4. Ability to handle personal loan applications and provide financial advice.
5. Experience in marketing bank cards and other retail banking products.
6. Proven ability to maintain and manage relationships with customers.
7. Capable of multitasking and working well under pressure.
8. Excellent communication skills and attention to detail.
9. Proficiency in English and fluency in Mandarin to communicate effectively with Chinese-speaking clients.

We regret that only shortlisted candidates will be notified.

Greenlane is a recruiting firm based in Singapore, specializing in banking, trading, tech, and other industries.

EA Licence No.: 20C0261 | Registration No.: R23118854

Your new company
A Fortune 500 worldwide banking leader, be amongst the influential alumni who shape the banking industry globally. Your new company is one of the largest financial services conglomerates, a global institution with a significant presence in numerous countries and territories.

Your new role
• Build relationships with onshore and offshore high net-worth banking clients.
• Be properly rewarded for your results, not anything else.
• Provide sales advisory to banking clients on market trends, identify and communicate relevant investment opportunities.
• Construct portfolios based on market data, market movements and trends. Achieve targeted returns for banking clients.
• Opportunity to learn and understand financial market movements. You will be trained to have in-depth knowledge of the S&P500, ACWI, equities, bonds, and funds.
• Understand the region's banking compliance requirements and adhere to the bank's compliance standards. What is it for? How is it relevant to the banking world at large?

What you'll need to succeed
• Well-spoken, positive attitude.
• Experienced with sales or client-facing roles is a plus.
• Interest or knowledge in financial markets would be beneficial.
• Bilingualism would be advantageous.

What you will get in return
• A career opportunity with a world-renowned banking conglomerate.
• Attractive salary package of $3,500 - $4,500 basic salary.
• Annual bonuses, and industry-leading commissions.
• Opportunity to learn and work with renowned industry leaders.

What you need to do now
If you're interested in this role, click 'apply now'. Due to the number of applicants, we regret that only shortlisted candidates will be notified.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Personnel Registration No: R2094213 | EA License No: 07C3924 | Company Registration No: 200609504D

Job Summary:

We are seeking experienced and results-driven Relationship Manager to join our team in the bank.

The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

Market Segment :

This role is focusing in the HNW clients both in Singapore as well as international markets.

Services include but not exclusive to Wealth Solutions and Legacy Planning.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• Minimum 2 years of experience in a relationship management or sales role in the banking industry for senior roles.
• Proven track record of success in managing and growing a portfolio of high-value clients
• Strong understanding of financial markets, products, and services
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

• Primary Objective: Provide Wealth Management solutions to Personal Banking Clients through the sales of Bancassurance and Investment Funds products
• Products: Guaranteed Issuance Offers, Investment-Linked Policies, Savings Plans, Endowment Plans, Annuities, Retirement Plans, and Investment Funds (Mutual Funds, Index Funds, Unit Trusts)
• Medium: Engage Walk-in clients through face-to-face (F2F) consultations, or tele-prospecting using the bank’s extensive database of prospects to conduct F2F or virtual meetings
• Remuneration & Benefits (Uncapped Earning Potential)
  First-Year Income: $80,000-$100,000++ (Fixed + Commissions)
• Fixed Component:
  - No Experience: $3,600-$3,800 Basic + $300 Monthly Allowance
  - Experienced Bankers or Financial Sales Professionals: Up to $5,000 Basic + $300 Monthly Allowance + Sign-On Bonus
• Commissions:
  Earn around $10,000 in Quarterly Commissions for achieving 100% Sales Target, with additional UNCAPPED rewards for exceeding targets
• Working Hours: 5.5 days
  Mon-Fri: 8:30AM-4:30PM or 10AM-5:30PM
  Sat: Half-day (until 1-2PM) - 0.5-day off-in-lieu provided
• Working Location: Assigned to a Bank Branch (island wide; based on available vacancies)
• Perks: Overseas Incentive Trips, Awards, 24 days of Annual Leave, Wellness Allowances, Preferential Staff Rates, and more
• Paid Training: 3-week Classroom Training + 8-9 weeks of On-The-Job Training

Requirements

• Candidates requiring Work Visa need NOT apply
• Minimum Local Diploma, or Bachelor's Degree, of any discipline (as per MAS requirements)
• No background or prior experience required
• Obtain relevant CMFAS certifications if shortlisted (guidance provided)
• Strong passion for Wealth Management and a drive to achieve exceptional income
• Willingness to work 5.5-day weeks, including Saturday mornings

Interested?

• Apply via the "Apply" button.
• For inquiries, contact Mr. Wein Ng at 8837 5170 for a confidential discussion.

We regret that only shortlisted candidates will be notified.

EA Personnel Name: Ng Weineng
EA Personnel No: R1985639
EA License No: 02C4944

Join a leading international bank with a strong presence in Singapore, renowned for delivering comprehensive corporate banking solutions and fostering long-term partnerships with top-tier corporates.

The bank is seeking a Relationship Manager (RM) to strengthen its Corporate Banking Department, focusing on Government-Linked Companies (GLCs), Temasek-Linked Companies (TLCs), and other high-profile Singapore corporates. This is a permanent opportunity to contribute to the bank’s ambitious growth strategy.

Key Responsibilities

• Develop and manage banking relationships with top-tier Singapore corporates, particularly in TMT, Power/Utilities, and Healthcare sectors.
• Execute relationship and credit strategies, leveraging robust account planning to grow wallet share within risk parameters.
• Drive multi-product and cross-border business growth, managing the full lifecycle of transaction origination, execution, and monitoring.
• Contribute to the corporate banking growth aspirations by increasing asset levels, multi-product income, and client acquisition.
• Oversee all aspects of customer risk management, including credit, AML/fraud, legal, regulatory, and compliance matters.
• Ensure robust risk management practices to minimize credit losses, prevent policy breaches, and maintain audit compliance.
• Collaborate with internal teams (Product, Treasury, Risk, and Legal) and overseas branches to deliver holistic client solutions.

Requirements

• Bachelor’s degree in Banking, Finance, or a related discipline.
• 8–10 years in a frontline corporate banking role, with a proven track record in originating and growing relationships with top-tier corporates.
• Familiarity with multi-product offerings and experience as a Global Account Manager.
• Strong knowledge of banking products, including credit, treasury, and transaction services.
• Proficiency in English and Chinese to liaise with headquarters and international stakeholders.

Why Join Us?

This role offers the opportunity to work with Singapore’s most prominent corporates, delivering innovative financial solutions as part of a high-performing team in a reputable global bank.

- Permanent

- Up to $9,000 + VB

- near Raffles MRT

- Mon – Fri; 8.50AM – 5.30PM

Job Responsibilities:

• Responsible for marketing, relationship management and business development among new and existing clients for non-Japanese business, especially for Energy/Utility/LBO business.
• Responsible for originating deals with non-Japanese Corporate clients for the Bank.
• Responsible for overall coordination of corporate banking activities of non-Japanese affiliated business under the charge.
• Required to perform credit evaluation which includes preparation of credit proposals, credit application, reviews, and reports.

Period:

• Permanent

Working Hours:

• Mon to Fri, 8.50AM – 5.30PM

Salary:

• Up to $9000 + VB

Location:

• near Raffles MRT

Requirements:

• Experience in corporate banking / financial sector
• Strong analytical, communication and interpersonal skills
• Familiar and have a good understanding of Traders/Commodities business, Asset Financing (renewable energy, utilities, etc) would be preferred.
• Overseas travel may be required.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

Job ID:613624

Key Responsibilities

• Actively acquire and prospect new Premier Banking customers from the offshore market(Malaysia)
• Develop and strengthen client relationships with the Bank to achieve business objectives and growth targets.
• Contribute to the success of Premier Banking through the accomplishment of sales and profit goals.
• Manage relationships with new and existing affluent customers through professional consultative financial analysis.
• Provide regular market updates, insights, and financial planning solutions tailored to clients' needs.
• Promote and cross-sell a wide range of banking products, including investment products such as unit trusts, bancassurance, and treasury solutions.
• Deliver superior customer service to enhance the overall customer experience.

Requirements

• Minimum of 3 years of sales experience in the banking and financial services industry, preferably managing affluent clients from the OFFSHORE market.
• Proven track record of consistent sales performance.
• Recognized university degree with relevant certifications (e.g., CMFAS certifications: RES1A, RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• In-depth knowledge of banking products, including investment and insurance products.
• Strong interpersonal and communication skills, with the ability to engage and consult effectively.
• A proactive mindset, with the ability to work independently and collaboratively within a team.
• Demonstrates creativity, initiative, and the drive to achieve sales quotas and revenue targets.

Additional Information

• Willingness to travel for client engagement and business development.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Your application will be processed in line with our company’s Privacy Policy. Please refer to: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Job Responsibilities:

• Responsible for the acquisition of new-to-bank (NTB) Premier Banking customer
• Prospect, identify and cross sell the OCBC Premier Banking value proposition to target segment
• Present value proposition to target audience through collaboration with internal business partners
• Work in partnership with assigned Premier Banking Centre team to enhance vicinity customer base
• Manage working relationship with campaign team and product partners
• Fixing of appointments through telesales & networking
• Conduct all required KYC, AML procedures and documentation
• Meet the compliance and control standards set in the end-to-end onboarding process

Job Requirements:

• Minimum 2 years of excellent acquisition sales or business development experience
• Tertiary Education, preferably Bachelor’s degree
• Strong new relationship building skills
• Highly driven and positively motivated
• Effective communication and interpersonal skills
• Polished and mature to handle the affluent market segment
• Efficient in MS Office Suite

Company Highlights:

• People-oriented and friendly working environment.

• A leader in motor and commercial vehicle trade, car rental, taxi/private-hire services, fuel marketing, and electricity supply for corporate and residential markets.

• Join us to shape our services and grow into a future senior management role!

• Working hours: Mon to Fri, 830am-6pm, company car provided can drive home

Customer Relationship Manager

Job scope:

1. Resolve Issues: Act as a liaison to address disputes, operational challenges, and emergencies effectively, minimizing impact on drivers and customers.

2. Enhance Customer Experience: Handle inquiries, complaints, and concerns promptly while fostering satisfaction and loyalty through good relationships.

3. Support Drivers: Assist with onboarding new drivers, ensuring clarity on company policies and retention strategies.

4. Analyze & Improve: Monitor customer feedback and satisfaction trends, providing actionable insights to management for service enhancements.

5. Collaborate & Report: Work with internal teams to align strategies, maintain accurate records, and deliver performance reports to drive business success.

Requirements:

1. Friendly, team player with good problem-solving skills.

2. Experience in the car leasing industry.

3. Diploma or higher qualification in any field.

If you are interested in this opportunity, submit your application now to winnie.chen(at)manpower.com.sg find out more about this position. Thank you.

Location: Raffles Place

Working hours: 8.30am – 5pm (Mon - Fri)

Responsibilities:

• Managing relationships and new business development with overseas corporations
• Maximizing profitability from portfolios assigned.
• Analyzing credit risk, documentation and setting up of credit facilities, and execution of transactions
• Coordinating with relevant divisions and departments, and other branches within our overseas network to provide wide range of global financial solution to customers.
• Other ad hoc duties assigned.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Location: Raffles Place

• Managing relationships and new business development with Japanese corporations
• Maximizing profitability from portfolios assigned.
• Analyzing credit risk, documentation and setting up of credit facilities, and execution of transactions
• Coordinating with relevant divisions and departments, and other branches within our overseas network to provide wide range of global financial solution to customers.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

The successful incumbent will be responsible for providing excellent service for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate transaction execution, investment analysis and other client services.

A brief description of responsibilities as follows:

• Supporting the Client Advisers to provide excellent service to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication
• Partnering Client, Business Support and Third-Party Service Providers to ensure smooth and prompt transaction processing & service delivery of client requirements
• Provide market updates to clients, prepare client statement and reports related to the portfolio, as well as specific product performance
• Receive and execute trade orders in a timely and accurate manner through to settlement
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of in-house funds
• Initiating account openings and ensuring completion of all initial and ongoing documentation requirements
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Responsible for proper maintenance of CRM system, working closely with external provider on troubleshooting and system improvements
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times.

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred.

The incumbent must have strong analytical, written and spoken English skills, Mandarin language skills are a bonus. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.