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Job Description:
Summary:
We are looking for a detailed minded and energetic Administrative Assistant to support Epiq’s contract with the State Court of Singapore. The business is fast-paced and requires high level of organization, communication and administration skills, and the ability to learn the workflow and culture of a niche industry in a short time.
Responsibilities:
Accounts & Finance
- Update designated tracker as request forms come in for transcription wordcount, on‑time delivery (date and time of creation of transcripts) Assist in transcript production & prepare month-end reports Invoicing for State Courts & clients
- Prepare & send invoicing details to Finance team to draft
- Review and confirm invoice details before Finance issue the invoice to State Courts & clients
- Submit invoices via designated platforms if required
- Liaises with clients on invoice status
- Update error notification tracker and track error penalty credit notes to State Courts or clients
- Consolidate all turnsheets and crosscheck transcriber wordcount under State Courts and other work done by State Court team;
- Send consolidated turnsheet and reports to Finance team for charge-backs and payouts. Take on any ad hoc responsibility within the scope of this role as required
Administration
- Ensure transcripts are produced and prepared for release to parties as per due date
- Update turnsheets and assign work to transcribers; merge transcripts and do second level quality checks
- Data entry into the system for the transcription requests
- Send final transcripts to Production and save final transcripts in State Court server
- Undertake transcript amendments
- Attending to case requests from ordering parties (Update Diary, due dates, case summary, case folder etc.) and following up with clients for documents etc.
Requirements:
- 1-2 years of administrative experience is preferred
- O-level or equivalent
- Strong interpersonal and administrative skills
- Attention to detail and able to work on own initiative.
- Works effectively as part of a team, recognizes areas where support is required and offers assistance.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
