Job Description
We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Responsibilities
• To ensure all equipment functioning satisfactory and safely.
• To maintain repairs for all electrical systems.
• To inspect and maintain all air-conditioning/ventilation equipment.
• To inspect and maintain the plumbing/sanitary systems.
• To perform other duties as directed by the Maintenance Manager.

Requirements
• Only Singaporeans.
• Must possess at least NTC 3, NITEC in Electrical or Mechanical Trade Certificate.
• At least 1-2-year experience in a similar capacity in the Hospitality industry.
• Able to work on weekends, public holiday and rotating shifts.

We want to hear from you!

Interested candidates are invited to email your updated resume and send to us by 31 Mar 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

Job Summary:

Your key responsibility will be to manage and contribute to a portfolio of projects comprising research studies, programme design, monitoring, and evaluation to improve programme efficacy and outcomes of beneficiaries.

Activities include project management, applying evidence in programme design, developing indicators for monitoring and evaluation, providing implementation support, conducting research studies and research synthesis. You will also contribute to strategic organisational development and capability building projects

Principal Responsibilities and Duties:

1) Support research studies and activities

• Conduct literature reviews
• Scope research studies and design surveys
• Prepare reports and present findings through reports, newsletters, presentation, etc.

2) Work with programme teams to design and develop evidence-informed programmes and interventions

• Project planning and management
• Building strong relationships with stakeholders
• Provide relevant evidence-based information
• Support in needs assessment/ situational analysis and synthesis
• Develop monitoring indicators and scales for programme monitoring and evaluation (both internal and external)
• Contribute to proposal writing
• Support teams in programme implementation to ensure monitoring process is in place

3) Work alongside teams for programme monitoring and evaluation (both internal and external)

• Co-ordinate and manage programme evaluation projects with external programme evaluators
• Support programme monitoring and evaluation of internal programme evaluations
• Prepare reports and present findings through reports, newsletters, presentation, etc.

4) Contribute to organisational capability building e.g. training workshops, etc.

• Support in preparing and conducting training on related impact and research topics

Essential Skills and Qualifications:

• A good degree in any discipline, preferably with prior experience conducting research programme design, monitoring and evaluation
• Excellent written and verbal communication skills
• Qualitative and quantitative research design, data collection and analysis skills
• Strong ability to interpret, analyse and synthesise data
• Strong project and stakeholder management skills
• Proficiency in using statistical software such as SPSS or Nvivo to conduct data analysis

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Responsibilities:

· Manages Key Access Control

· Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies

· Operates, checks and performs security surveillance on the CCTV system

· Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.

· Member of the CERT team to provide assistance during the triggering of a fire alarm

· Regulate traffic control at the driveway

· Monitor suspicious packages and be aware of bomb and terror threat procedures

· Investigate and report all allegations of theft, criminal damage and other incidents

· Maintain the Security Log Book and send Incident Reports

· Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations

· Handle Loss and Found items

· Liaise with Police in the absence of Security Supervisor

· Report any maintenance or hazard issues to the supervisor on duty

· Adhere to all Health and Safety Regulations

· Any other duties assigned by the Security Supervisor.

Requirements:

· 6 days’ work week.

· Possesses valid Security License issued by PLRD/SIRD.

· At least 1 year of experience in a similar capacity in the Hospitality industry.

· Positive attitude and able to take responsibility.

· Able to communicate clearly and work in a team.

· Able to work on rotating shifts, weekends and public holidays.

· Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

1) Attend to walk-in customers and email enquiries on printing

2) Helping with printing and completing the print job

3) Basic English & PC skills required to answer enquiries

4) Those with experience in the printing industry or skilled with using Adobe Illustrator & Photoshop will be given higher starting salary

Job Summary

• The ideal candidate should have experience in developing and planning leasing strategies & have good connection & rapport with partners & various stakeholders. Experience in leasing administrations, tenancy and facilities management.

Responsibilites

• Responsible for existing and new leases facilities maintenance & management.
• Conduct periodic inspections of all existing facilities.
• Conduct market research on a regular basis to understand industry needs and maintain up to date market benchmark of rental, business strategies & relevancy.
• Responsible for management and administration of leases which includes managing lease documents, maintaining tenancy schedule, constantly look out for opportunities to expand the company’s branch outlets to strategic locations for better exposure and market presence.
• Formulate & implement strategies to achieve optimal revenue, business and market expansion.
• Source, prospect and manage leasing pipelines to improve & develop company business.
• Lease & terms negotiations and renewals, liaising with respective stakeholders.
• Maintain, strengthen and establish business relationship and strong network with landlords and potential partners.
• Ensure all relevant authorities, regulatory, lease covenants, building standards, policies and terms compliance.
• Prepare budgets, forecasts and all relevant monthly reports.
• Any other duties as assigned.

Requirements

• Diploma/ Degree in Real Estate/Estate management/Marketing or its equivalent.
• At least 3 years’ experience in relevant field.
• Familiar with leasing and facilities documentation and management
• Excellent communication and negotiation skills with strong networking ability.
• Strong understanding of the Real Estate & Retail industry and aware of the latest trend.
• Independent and resourceful.
• Good MS office knowledge, analytical and numerical skills.

SGH Research Office serves as a one-stop integrated centre for all research-related administrative matters. We are seeking a suitable candidate with experience in the management of research and clinical trial agreements.

As part of the Research Office, the candidate will be reporting to the Deputy Director. The Candidate will be expected to;

• Facilitate the negotiation process with external parties on research-related agreements including but not limited to non-disclosure agreements, material/data transfer agreements, project agreements, research collaborative agreements, clinical trial agreements.
• Work with external and internal teams to draft, review and execute research-related agreements.
• Advise and assist Principal Investigators on research-related matters and compliance to internal research-related policies and procedures.
• Formulate and implement research agreements-related policies, processes and dashboards.
• Supervise and train junior staff in the team on research agreement management.
• Coordinate report collation, provide administrative support for research-related meetings and events, and other ad-hoc duties to support the Research Office functions, that may be assigned from time to time.

Job requirements

• Degree in medical, health, science, law related areas or general degree with relevant experience.
• At least 6 years’ experience in managing research agreements, preferably with 2 or more years in managing clinical trial agreements.
• Experience with leading a team will be an advantage.
• Familiarity with healthcare systems in research related areas will be an advantage.
• Strong problem-solving and stakeholder management skills.
• Ability to adapt to fast-moving situations.

Roles and Responsibilities:

Support the Director, Research and Manager, Research to oversee and implement the research programmes and initiatives of the National Dental Centre Singapore (NDCS) and the Oral Health Academic Clinical Program (ORH ACP) in the following areas:

Grant management

• Support grant applications and manage research grants awarded to NDCS
• Maintain the research dashboard on grant matters
• Compile and gather research metrics from clinicians and researchers
• Facilitate key performance indicators tracking
• Draft progress reports
• Support and manage the Grant Finance System and Procurement System
• Monitor grant budget and utilization
• Handle grant variation matters
• Handle procurement matters e.g. Invitation to Quote (ITQ), Waiver of competition (WOC)

Research operations and support

• Formulate, maintain and implement research-related policies and standard operating procedures
• Correspond with IT to troubleshoot system-related issues
• Correspond with relevant research agencies/personnel and other stakeholders
• Handle incident reporting for lab-related incidents
• Lab safety and point of contact for lab audits

Requirements:

• Bachelor’s degree in Life Sciences, Biological Sciences or other related field with preferably at least 1 year of relevant working experience.
• Experience with grant management is preferred.
• Experience with budget preparation and KPls reporting to agencies would be advantageous.
• Meticulous and responsive with excellent communication and writing skills.
• Able to prioritise workload and meet strict deadlines.

Responsible for ensuring the timely procurement of materials and services essential for the production process, your role will play a critical part in maintaining an efficient supply chain, contributing to the overall success of the production department.

Vendor Management:

• Work with suppliers for raw materials, components, and services.
• Build and maintain strong relationships with vendors, negotiating terms and agreements to secure favorable terms.

Procurement Planning:

• Collaborate with production planners to forecast material requirements and ensure adequate stock levels.

Order Processing:

• Generate purchase orders accurately and in a timely manner, considering production schedules and lead times.
• Track and monitor order status, addressing any delays or issues that may arise.

Quality Assurance:

• Collaborate with quality control teams to ensure that purchased materials meet the required standards.
• Address and resolve quality issues with suppliers promptly.

Documentation and Reporting:

• Maintain accurate records of purchases, contracts, and negotiations.

Requirements:-

• Minimum Diploma or equivalent
• Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)
• Understanding of supply chain procedures
• Good Negotiation skills
• Proficient in MS Office, especially Excel
• Has initiative and a positive learning attitude

Our Mission is “Partnering You in Organisation Growth through Culture Transformation”.

Through our work with each organisation, we strive to effect transformation, even when the change starts with something small.

If you are aligned to our purpose of facilitating change and transformation in organisations for growth, join our team and come build your future with us!

We are proud to be awarded the Tripartite Alliance Award 2021 for Fair and Progressive Employment Practices and Work-life Excellence.

What You Will Do

Research support

• Conducts Research Quality Assurance e.g. Conduct data cleaning and verification to ensure data collected is accurate and reliable
• Performs verbatim coding with accuracy
• Supports focus group discussions e.g. transcribe discussions, records notes of discussions
• Handles project enquiries as defined and escalates where necessary
• Attends to enquiries from survey respondents

Fieldwork

• Conducts data entry of collected data
• Conducts mystery audits to ensure compliance to defined standards
• Conducts telephone or face-to-face interviews to obtain relevant information by asking questions from a prepared outline
• Conducts calls to target respondents to participate in surveys
• Recruits participants for focus group discussions and/or schedules appointments for interviews
• Identifies and reports problems in obtaining valid data

What It Takes To Be In This Role

• Minimally a Diploma in any discipline (preferably completed a module in Market Research or Business Statistics)
• Working knowledge of MS Office including Excel (intermediate to advanced knowledge), Word and PowerPoint
• Good communication and interpersonal skills
• Good verbal and written communication skills
• Performance and goal oriented
• Independent and at the same time a strong team player

Responsibilities:

• Build, plan, and implement the overall digital marketing strategy.
• Manage, guide, and train digital marketers and other marketing positions in the team.
• Plan and monitor the ongoing company presence on social media.
• Launch optimized online advertisements to increase company and brand awareness.
• Measure the performance of digital marketing efforts using various web analytics tools.
• Acquire insight into online marketing trends and keep strategies up-to-date.
• Maintain partnerships with media agencies and vendors.
• Plan and execute various marketing campaigns over different platforms, allocating budgets and timelines for each campaign.
• Analyze the effect of each campaign and update content periodically for social media pages and websites.
• Interpret data from various marketing campaigns, identify trends, and communicate insights to the respective groups.
• Execute and measure the conversion rates from digital marketing campaigns.
• Come up with creative ideas to capture customer focus.
• Analyze and present market data using charts.
• Coordinate and execute tasks with marketing executives.
  

Requirements:

• Proven experience as a Digital Marketing Executive or in a similar role.
• Excellent understanding of digital marketing concepts and best practices.
• Experience with B2C social media, Google Adwords, email campaigns, and SEO/SEM.
• Proficiency in using various digital marketing tools and platforms such as Google Ads, Facebook Ads Manager, Google Analytics, etc.
• Good command of spoken and written English. Proficiency in
• Mandarin is an added advantage.
• Strong analytical and creative skills.
• Ability to work in a high-pressure environment and complete tasks within a short period.
• Education and Experience:
• Minimum of a Diploma, Advanced/Higher/Graduate Diploma/Bachelor's degree in marketing, communications, or a related field.
• At least 2 years of relevant hands-on work experience in a similar capacity in the healthcare/retail environment.
• Able to create designs and creative art is a plus.
  

As a member in the Account Receivables and Non-Research Grants Section, you will establish partnerships with multiple stakeholders within the hospital to support smooth financial operation of the hospital initiatives that align with MOH and national initiatives. Your responsibility includes continuous process improvement through data mining by leveraging on data technologies which can better support the analytical demands of the Hospital.

Your job roles will include but not be limited to the followings:

• To manage the Accounts Receivable matters, Non-Research Grants, debt monitoring, and monthly accruals.
• To prepare monthly schedules and management reports timely.
• To perform monthly reconciliation of Accounts Receivable balances and month-end accounts closing.
• To manage statutory audit including preparation of audit schedules.
• To administer and adhere to the Hospital’s financial processes and controls and provide guidance, oversight and training to subordinates.
• To review the works performed by subordinates and ensure that all transactions are completely and accurately coded and posted in the Accounts Receivable.
• Monitor non-research fund accounts to ensure that expenditure does not exceed income or approved budgets.
• Assists in other projects or tasks as assigned by supervisors, targeted towards achieving SGH’s priorities.

Job Requirements

• Degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent
• Accounting related working experience will be an advantage
• Proficient in SAP, IT Systems and Microsoft Applications, some knowledge of Data manipulation and visualisation applications, such as Tableau, Power BI, Power-pivot or Python
• Excellent organisational and prioritisation skills

The Division of Supportive and Palliative Care is conducting research projects to improve health services for patients with cancer and other serious illnesses. The projects aim to develop, evaluate and implement novel models of healthcare service delivery for palliative care.

The research coordinator will perform a variety of activities under the supervision of the Principal Investigator and/or their designate:

• Conduct literature reviews
• Screen and recruit patients/ research participants
• Conduct semi-structured interviews with patients/ research participants
• Attend to the administrative and logistic needs of research projects
• Assess patients for supportive and palliative care needs and manage any identified needs

Job requirements

• Bachelor’s degree in science related degree preferred.
• Strong interpersonal skill, able to interact and manage participants and clinicians at all levels
• Motivated, independent and hardworking individual with a keen interest to learn and gain experience in health services research

Job Description

You will assist the principal investigator to develop and implement the tele-dentistry supported community-based oral care research programme for seniors which includes:

• Key conduit between NDCS, MOH, SingHealth Regional Health System, Agencies, community partners
• Support Principal Investigator in engaging the community stakeholders to collaborate on programme
• Preparation of documents for and facilitation of regulatory (e.g. Institution Review Board) approvals
• Execution of approved clinical research and clinical trial protocols in accordance to the ICH-Guideline for Good Clinical Practice (ICH-GCP), Human Biomedical Research Act (HBRA) and other regulatory requirements
• Facilitate programme-related outreach events and training sessions.
• Establish programme workflow processes.
• Design and develop programme related documents.
• Plan programme calender and implement programme
• Establish programme evaluation framework.
• Establish data collection framework.
• Monitor and timely compilation of programme results and progress of KPIs
• Prepare management reporting for programme
• Track budget and timely submission of workload and expenses
• Provide Secretariat support for meetings.

Requirements

• Degree in Biological Science, Pharmacy or other healthcare related discipline
• Familiar with Singapore Guideline for Good Clinical Practice (SGGCP), ethics and regulatory requirements for conducting clinical research.
• Extensive experience with Microsoft Excel
• Familiar with bio-statistical software applications
• Excellent interpersonal and communication skills
• Strong verbal and written communications skills
• Able to work independently.
• Able to adapt in a fast-paced environment.

SingHealth‐Duke‐NUS Family Medicine Academic Clinical Programme in Singapore is looking for a full‐time Research Fellow with the relevant experience to support the EmPaTHy Programme in conducting research in the field of people‐centred care and digital health.

The EmPaTHy Programme aims to leverage on technology to transform delivery of patient care in primary care by focusing on preventive care, data‐driven precision medicine, and people‐centred care. The Programme will conduct research and training related to people‐centred care and digital health, and translate the research findings into clinical practice. The research team’s expertise include: shared decision making, clinical decision support system, mobile health, technology enhanced teaching and learning, implementation science, mixed methods, and research and clinical ethics. The research projects will test a wide range of technologies with patients and healthcare providers in the primary care setting, including: mobile health, telehealth, clinical decision support system, electronic medical records, and artificial intelligence and big data.

The Research Fellow will work closely with the EmPaTHy Programme Lead to ensure successful implementation of the plans and activities conducted under the EmPaTHy Programme. The Research Fellow will be actively involved in the following areas:

• Develop, evaluate and implement complex healthcare interventions in primary care
• Co‐design technology‐based healthcare solutions to enhance patient’s experience and health outcomes in preventive care and chronic diseases
• Conduct systematic reviews and meta‐analysis/meta‐synthesis to identify gaps and potential solutions to inform development and evaluation of health interventions
• Design and conduct research evaluations using mixed methods and patient reported outcome measures
• Translate research evidence into clinical practice using implementation science frameworks

Job Description:

The chosen candidate will be an integral member of several research projects with

responsibilities including (not limited to) the following:

• Work with research teams to conceptualise novel research ideas and develop research proposals leading to internal, national and international grant applications.
• Lead and/or manage translational research projects in a transdisciplinary, interprofessional learning ecosystem
• Design and conduct research training to build capacity (seminars, workshops, webinars, e‐learning) and mentor junior researchers, research assistants and clinical research coordinators
• Provide support for research protocol development and research administration including ethics approval and budgeting
• Conduct literature review, systematic review and meta‐analysis and perform data analysis (statistical analyses and qualitative data analyses)
• Disseminate research findings through writing research papers and reports, presenting research findings, publishing in peer‐reviewed journals and media
• Build academic networks and collaborations with researchers, clinicians and other stakeholders within and outside the institution, within and outside Singapore
• Undertake other related duties as may be reasonably required by the EmPaTHy Programme lead

Qualifications:

• PhD in primary care, public health, digital health, social sciences, or other relevant disciplines
• Have experience in primary care, public health, digital health, or complex intervention research
• Possess a track record of co‐authorship of peer‐reviewed publications
• Excellent in spoken and written English
• Proficient in research data management and analysis tools such as SPSS, Stata, and/or R, NVivo and/or Atlas.ti
• Strong writing and critical thinking skills, as well as good organisational, communication and presentation skills.
• A team player who is able to prioritize, multi‐task and work collaboratively in a diverse environment
• Ability to perform systematic reviews and/or meta‐analysis would be an added advantage

Remuneration will commensurate with the candidate's qualifications and experience.

Please submit your application:

• Current/expected salary
• Cover letter
• Detailed CV including: personal particulars, academic and employment history, complete list of publications and oral presentations, and full contacts of 2 referees

Only shortlisted candidates will be notified for an interview.

More information:

SingHealth Polyclinics: https://polyclinic.singhealth.com.sg

SingHealth Research: https://polyclinic.singhealth.com.sg/researchinnovation/pages/research‐overview.aspx

Family Medicine Academic Clinical Programme (FM ACP): https://www.singhealthdukenus.com.sg/acp/familymedicine/overview

FM ACP Research: https://www.singhealthdukenus.com.sg/acp/familymedicine/research‐overview

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3069/

Job Summary

• To perform general duties of a Security Officer and work closely with employees to ensure a secure environment for guests, staff and hotel’s properties.
• To protect life and property which includes prevention and deterrence of crimes.
• To perform static duties at hotel lobby and staff entrance, patrol on guest floor and hotel premises, monitor CCTV cameras and perform any other duties as assigned to the Security Control Room.
• To be aware of important event developments in the hotel in order to carry out duties effectively and efficiently.
• To create security and fire safety awareness among staff and guests. To carry out fire fighting function as and when necessary.
• To respond immediately to guests and staff for their needs or requests for security assistance, and to follow-up with security investigations when necessary.

Job Requirements

• Valid Security License
• Able to perform 3 rotating shift

Job Descriptions

Property Management

• Day-to-Day management of properties.
• Co-ordinate tenant fit-out works, additions and alterations work and reinstatement work.
• Liaise with tenants; MCST and contractors on property related matters.
• Assist with preparation and administration of Tenancy Agreements.
• Assist in review and administration of maintenance contracts including property fire insurance.
• Conduct property inspections and site meetings with the various stakeholders.
• Panning and supervision of property management and operational activities.
• Manage and supervise term contract works.
• Ensure compliance with all regulatory requirements.
• Any other tasks assigned by immediate supervisor / Management.

Administrative

• Responsible for Day-to-Day administrative duties.
• Perform clerical duties including coordinating meetings, greeting and assisting visitors and clients.
• To assist in director personal assistant duties.
• Perform ad-hoc tasks as assigned.

Requirements

• Experience in managing residential, commercial and/or industrial properties.
• ITE Certificate/Diploma in Building/ Facilities Management/ Electrical or Mechanical Engineering or equivalent.
• Minimum 1 year relevant working experience.
• Team player with good communication & IT skills
• Good understanding of Workplace, Health & Safety regulations
• Possess a positive attitude and be able to work independently with a keen eye for detail
• Must be able to respond promptly to emergency matters, in a timely manner including weekends.
• Experience in building systems such as electrical, plumbing & sanitary, ACMV, lifts, firefighting systems is a definite advantage.

• Payroll Administration.
• Conduct Exit Interviews and engagement surveys.
• Review and implement Company’s health and well-being program.
• Administration of Company’s medical benefits/claims and invoices
• Manage and administer employee’s claim and related enquiries.
• Maintain proper HR records relating to medical/claims for all employees.
• Manage every two years Health Screening of employees.
• Coordinates with various departments to plan and implement employees' wellness plan.
• Liaise with vendors of existing and new health initiatives.
• Review and propose suggestions to improve existing welfare policies, procedures and programs.
• Propose and implement activities/collaboration with external parties to further enhance employee’s welfare.
• Administer baby vouchers, wreaths/get well baskets and all relevant matters related to employee’s welfare.
• Manage various engagement events in accordance to HR Calendar.
• Analysis of data collected from above activities to aid retention.
• Manage employee disciplinary and grievance matters.
• Support WICA & FWMI insurance claims
• Manage and administer work pass holders’ PCP
• Any other assignments given by immediate Superior.

Requirement

• Minimum Diploma in Business Administration or other relevant disciplines
• At least 2 years' experience in HR, preferably in the construction industry
• Good knowledge in Employment Act and foreign work pass procedure

Job Highlight:

• Contract Postion ( 12 months)
• Maxwell Central, walking distance from MRT
• Monday to Friday, 9am to 6pm

Job Description:

• Routing feedback to the rightful department in an accurate and timely manner.
• Replying to feedback submitted by members of public.
• Contacting members of public, when needed, to clarify their feedback.

Requirement:

• Only Singaporean
• Degree
• Experience in Customer Service, Manage feedbacks related field

Interested applicants please click "Apply Now" or email to [email protected].

We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Lucas Tan

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Job Highlight

Salary: Up to $17 per hour

Contract: 3 months (with possible extension for another 3 months)

Working Location: Nearest to Toa Payoh MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Update and maintain records.
• Screening of registration applications, issuance of registration and practising certificate.
• Processing training application.
• Processing updating of particulars for medical practitioners
• Perform any other duties assigned by supervisor.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in any disciplines.
• Strong administrative skillsets

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and our services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with other teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• 1-2 years of experience working in healthcare industry
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement
• Experience in call centre or service line will be advantageous
• Ability to speak various languages will be advantageous
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends (IF NEEDED)

Others

• Jurong
• 5 days a week, office hours

Description:

• Respond to alarm activation when instructed and in accordance to Company's SOP.
• Troubleshoot on the security systems at clients' premises when necessary.
• Any other duties assigned from time to time.
• Shift hours: 6 days work week (Mon-Fri) 7pm-7am, (Sat, Sun and PH) Staggered Shift (AM/PM)

Job Requirements:

• WSQ Security Certified (Basic)
• Must possess Class 3 driving license to drive company vehicle.
• Permanently night shift

Benefits:

• Company car
• Dental insurance
• Health insurance
• 13th month salary
• Performance bonus

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 1 year working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Please indicate in your profile your expected salary as you apply. Thank you.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement