Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - CALL CENTRE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Call Centre / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

You will be performing the following scope of work for a system / family of systems for a key client:

1. IT Service Management

2. Configuration Management

3. Incident Management

4. IT Security Management

5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

IT Service Management

· Monitor and report on the SLAs/KPIs performance for the in-scope systems, according to the IT Infrastructure domains, to the client.

· Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for the purpose of services delivery and operations support.

· Monitor and update client on operation concern and/or compliance matters and propose resolution.

· Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.

· Conduct and/or participate in management update meetings - Operations, Service Review, Audit and Management Meeting.

· Review reports from the IT Infrastructure Operations & Support (O&S) project teams

· Provide leadership support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.

· Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.

· Prepare Management plan and submit compilation to the Client annually.

IT Configuration Management

· Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and endpoints) records maintained and updated by Client appointed Asset Officer.

· Maintain oversight and review the obsolescence of IT assets across the IT Infrastructure.

· Prepare and submit report to Client.

Incident Management

· Lead investigation and resolution of incident.

· Oversee the conduct of root cause analysis and recommend improvement solutions for recurring incidents to Client.

IT Security Management

· Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.

· Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.

· Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.

· Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

· Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.

· Declare, review and report compliance status to SMO head office annually.

· During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.

· Provide a Rectification Plan on any gaps found.

· Provide rectification plan for issues arising from audit.

· Seek waiver on compliance whenever it is justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up to date for audit and review purposes.

· Work with Client on system enhancement required for policy changes and audit requirements.

Requirement :

· Degree in Information Systems, Computer Science or equivalent

· More than 3 years of IT project management experience and at least 5 years of IT experience

· Experience in Exchange systems / M365 is required.

· Familiar with operation, administration, and maintenance of the Messaging & Collaboration systems

· Has knowledge of, and familiar with, the following services:

o Window Server platforms, Microsoft Exchange, Skype for Business

o O365 suite of productivity services

· Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques

· Able to lead, develop and maintain respectful and trusting relationship

· Able to travel as and when required

The Research Officer will oversee the progress of the research study under the supervision of the Principal investigator. They will perform a variety of research activities which include planning and execution of experiments for functional validation, leading up to a scientific publication.

Main Duties:

1. Tissue Logistics

• Tracking of biological samples received in the lab pertaining to the study
• Collection of patient samples (FFPE, Tissue, WBC,DNA or RNA) from Pathology
• DNA/RNA extraction from frozen tissue or FFPE
• Submission of DNA/RNA samples to external sequencing partner

2. Cell culture

• Generation of cell line and/or organoids from tissue collected from the study
• Maintenance of these cell lines and/or organoids in culture

3. Perform tasks and support all aspects of the research project

• Performing literature reviews when required
• Plan and execute experiments for functional validation
• Conduct accurate monitoring, documenting and reporting of experimental result and research findings
• Evaluate and interpret collected data and prepare oral presentations/scientific manuscripts/ literature for publication

4.Perform other related duties

• Laboratory upkeep and maintenance

Requirements:

• Bachelor’s/Master of Science degree in related technical discipline (biology, cell biology, biomedical science, biochemistry or molecular biology)
• Experience working in a clinical or academic environment
• Strong technical/wet lab skills
• Team player with excellent communication skills and the ability to work independently
• Independent worker, possess initiative to complete tasks and projects assigned
• Highly motivated to learn new techniques and not afraid to ask if unsure
• Able to undertake independent research progressively

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Please indicate in your profile your expected salary as you apply. Thank you.

DAILY DUTIES

• Purchasing – to source suppliers/raw materials/products; negotiate pricing & terms; coordinates and liaise with suppliers; processing orders into computer.

• Material Control – to assist in controlling & monitoring orders and ensuring timely delivery.

• Coordinate and liaise with inter-departments (eg. Housekeeping, engineering, sales) regarding their purchase orders.

• Verify supplier's invoice against purchase order.

• Create and evaluate vendor’s performance.

• Updating and maintaining of Master price list

• Create new items or update existing items in inventory system

• Documentation Control – Supplier NEA License, Supplier ISO Certificate, Supplier’s products Halal Certificate.

• Assist in ad-hoc assignments relating to purchasing functions

• Monthly stocktaking of every stores

• 2 times yearly stock take Housekeeping Linen and room asset

What you’ll do:

• Perform data analysis, image processing and modelling on novel ocular imaging data;
• Compile data, summarize and interpret results of the analysis in reports and journal articles;
• Conduct research within SERI in line with its research strategy and under the direction and supervision of the Principal Investigators and Collaborators;
• Actively participate in these research projects in a team-based, cross-functional research environment.

What you'll need to have:

• Bachelor of Biomedical Engineering, Computer Science, Computer Engineering, Science or related discipline;
• Possess good programming and image processing skills (e.g. MATLAB, Python);
• Previous experience in medical image analysis and software development;
• Able to work independently, as well as in a team-based, cross-functional research team.

The duties and responsibilities outlined are not intended to be an exhaustive list but provide guidance on the main aspects of the job. Eventual package offered will commensurate with qualification(s) and experience

As part of the Good Life Services team, the Child Protective Service (CSO) leads in implementation of child protection policies and processes to safeguard the safety and well-being of children and young persons in Rainbow Centre services and programmes. The postholder will work in close partnership with families and other colleagues, as well as stakeholders such as volunteers, vendors and other community partners.

Critical Work Functions

Deliver Child Protection Services

• Act as the first point of contact for all RC staff to get in touch with regards to child safe matters, including sharing about observations of potential risks to child safety.
• Conduct investigations received about child safety and risk of maltreatment, which involves conducting interviews with the child and involved parties to assess the level of harm or future risk of harm
• Provide support to the client and/or the family during the course of investigation

Develop and Implement Prevention Initiatives

• Implement the Rainbow Centre Child Protection Policy and procedures
• Closely monitor and proactively review the policy and procedures to ensure relevance and its fit for purpose
• Track organisational data and trends in relation to child safety and translates into recommendations to address potential gaps
• Remain up to date and compliant with all relevant legislation, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice

Engagement and Outreach

• Encourage good practice by promoting and championing the child protection policy and procedures
• Conduct regular outreach to units and programmes to educate staff, volunteers, caregivers, and vendors about child safety, including educating the respective roles and responsibilities pertaining to it
• Develop trainings that strengthen families and promote child safe culture and practices in RC

Job Holder Requirements

• Tertiary qualifications in Social Work or Psychology
• Experience in working with vulnerable children and families or with investigative experience in social service settings is an added advantage.

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

The HSE Officer is to ensure that the HSE requirement and other quality standards are implemented and maintained in Singapore. He/She must report any HSE and other quality related issues to the committee and relevant departments.

Responsibility

• Attend to customer and colleagues HSE queries and complaints
• Attend to external audit and authority inspection
• Conduct monthly safety meeting and inspection
• Conduct HSE training and toolbox meeting
• Conduct internal audit
• Assist in risk analysis of the workplace and maintain the risk assessment
• Consolidating the HSE statistics
• Continuous improvement for HSE
• Develop HSE training material (PowerPoint slides or Video)
• Assist in incident investigation as needed, follow up and case closure
• Maintain the relevant documentation and ensure it is updated
• Manage contractor work such as permit to work system

Requirements

• Diploma or Bachelor’s Degree in Logistics / Supply Chain Management or Business related disciplines is preferred
• At least 2 years of relevant experience
• WSQ certificate in Workplace safety and health is preferable
• ISO 45001, ISO 9001, ISO 14001 audit experience is highly advantageous
• TAPA certificate or relevant experience is highly advantageous
• Detail-Oriented, able to multi-task and work with minimal supervision
• Good command in written and spoken English and Chinese as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Proficiency in MS office: Word, PowerPoint, Excel and Visio

Work Location: Reporting to Changi, however can be deployed in our SF warehouses and offices island-wide as needed

The role will be responsible for making calls to remind customers to make timely payment of outstanding

invoices and achieving high customer satisfaction.

Job responsibilities:

• Attending to inbound and outbound calls/emails and update case in Dew Touch System.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments.
• Execute collection activities, reconcile and track daily/ monthly AR balance accounts with customer records.
• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
• Call and pursue the collection of any arrears and to negotiate repayment schedules and ensure minimal risk of bad debts.
• Handle customers’ feedback / complaints and liaise with backend support to resolve issues.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Perform any other tasks as and when assigned.

Job requirements:

• Minimum Diploma in Accountancy.
• Proficient in Microsoft Excel and Google Sheet.
• Bilingual in both English and Mandarin
• Fast and meticulous
• Good interpersonal and communication skills.
• Can do and positive attitude.
• Able to work under pressure.

Work location: 1094 Lower Delta Road Singapore 169205

Work day: 5 days

Reporting to the CEO of NDCS and as a key member of the Senior Management, you will provide leadership and management direction for the institution’s financial strategy. You will also direct and control the wide spectrum of financial and accounting aspects of the operations in achieving the vision and strategic plans of NDCS. You will partner with key stakeholders in reviewing market trends and provide strategic financial analysis to meet overall financial objectives.

You will work closely with SingHealth group Finance as well as the Ministry of Health on subvention funding, financial modeling, and scenario planning in the review of healthcare policies.

You are also responsible for the financial operations and grant management of NDCS research arm, NDRIS in ensuring governance, compliance with regulations and alignment with cluster’s directions.

You will ensure an efficient and effective financial system to support operations and strategic plans of the Academic Clinical Programme.

Requirements

Degree in Accountancy or equivalent. At least 15 years of relevant experience of which 10 years at management position. Well organized, self-directed and with strong capabilities in systems and process. Member of the Institute of Certified Public Accountants of Singapore.

Key Highlights:

• Great Exposure to the government sector
• Nearest MRT: Geylang Bahru
• Salary: Up to $2,700 per month
• Contract Duration: 12 months
• Working Hours: Monday – Friday (Office hours)

Key Responsibilities:

• Verify accuracy of bills and obtain approval before sending out, especially on non-standard items, interest charges, arrears payment, failed Giro deduction.
• Perform routine internal / manual / billing system compliance checks as well as on payment receivables.
• Perform immediate corrective actions on billing errors through comms to the public.
• Monitor payment and prepare bills for late payment interest.
• Call to hasten/ clarify on late payments.
• Offset payment against individual invoices for accurate arrears tracking.
• Establish arrangements with banks on Giro payment reports, failed deduction etc.
  

Key Requirement:

• Only Singaporean
• Minimum qualification: GCE O Level
• Proficient in Microsoft Excel, Word, Powerpoint, Power BI for data entry.
• Experience in billing or accountancy will be an advantage.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Descriptions

• Actively conduct risk assessments at project site and recommend measures to minimize and eliminate possible risks to any person.
• Monitoring and verifying that the Environmental Management Plan (EMP) is adhered to at all times and taking action if the specifications are not followed.
• Keeping records of all activities/incidents concerning the environment on site and issuing of spot fines for transgression of activities identified in the EMP.
• Work closely with different teams to implement and maintain a strong safety regime on site.
• Conduct toolbox meeting and ensure the permit to work system in place.
• Work closely with different teams to implement and maintain a strong safety regime on site.vironment and practice of Company's QEHS Management System/WSH Act/Occupational safety and health at all times.
• Reporting to the WSH Manager, you will liaise closely with Project Managers on workplace safety, health and environmental issues to maintain a high level of safety at the sites.
• Ability to lead and advise on safety programs.
• Review and maintain site's WSH records.
• Other duties as assigned by management.

Job Requirements

• Holding Certificate in WSH Coordinator Course/ Building Construction Supervisors Safety Course and/or any Relevant Safety Certificates from any approved institutions will be preferred.
• Registered as WorkplaceSafety & Health Officer and Environmental Control Officer with at least three (5) years of post-registration and practical experience relevant to the scope of works of the contract. Local candidates with building experiences will be advantage.
• Ability to speak, read and understand documents in English and Chinese.
• Good interpersonal skills.
• Ability to work under pressures in a fast pace environment.
• Working location at project site office, Lentor.
• 5.5 working days
• short notice period or can immediately onboard will be advantage.

Job Responsibilities

• Assist in overseeing offshore vendor in functional testing for banking application
• Analyse and review requirements
• Work closely with Business Analysts and Developers on understanding requirements
• Define test coverage and create test cases with test data
• Review test case and test evidence from vendor
• Execute manual test
• Run automation test and update automation test script when required
• Participate in performance test when required
• Ensure defects are logged with proper closure in Defect Management System
• Perform other tasks as and when assigned

Job Requirements

• Bachelor's degree with min. 3 years of testing experience in banking application
• Experience in working with offshore vendor is preferable
• Experience in Automation Test or Performance Test is preferable
• Familiar in JIRA Defect Management System
• Strong analytical skill
• Good communication, interpersonal and presentation skills

You will support the Deputy Chief Executive Officer, Research & Education to oversee and implement the research programmes and initiatives of the National Dental Research Institute Singapore (NDRIS). Additionally, you will support the Academic Chair to oversee the academic initiatives under the Oral Health Academic Clinical Program (ORH ACP). You will be in-charge of managing research and academic support grants awarded to NDRIS and ORH ACP.

You will be responsible for research and academic strategic planning and implementation of the NDRIS’ and ORH ACP’s research and academic masterplans. You will be in charge of formulating and reviewing research and academic policies and procedures. You will be required to develop grant proposals and presentation decks for research and academic programmes and prepare cases for support to attract philanthropy funding. You will oversee the organisation of strategic initiatives, including planning strategic retreats, study trips and visits by key overseas delegations. You will facilitate partnerships with collaborators and industry players.

Requirements:

• PhD/ Masters in Science or other related field with minimum 10 years of relevant experience in research and academic administration
• At least 6 years of supervisory experience will be preferred
• Able to work independently and lead a team and function well in a team-based setting
• Possess good leadership, interpersonal, communication, organizational, time-management, analytical, presentation deck development and writing skills
• Highly motivated with strong ability to drive initiatives

Job Highlight

Salary: $2600

Contract: 6 months

Working Location: Nearest to Redhill MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Assist in the preparation of the Financial Year 24 funding packages to funded agencies
• Liaise / follow-up with funded agencies on the signing of the funding agreements
• Data entry of funding details
• Create and maintain proper filing system
• Process payment requests for selected programme types/fun
• Assist with budget tracking and monitoring.
• Perform general administrative support work

Job Requirements

• Only Singaporean can apply
• Degree in relevant field
• Proficient in using Microsoft Offices Suites
• Comfortable with numbers and attention to details

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Executive/Private condominiums with six (6) days work week.

No overtime pay.

Responsibilities:

• To monitor progress of the works on site and to report delays immediately.
• To assist Resident Engineer and/or Architect and Engineer in all aspects relating to the construction of the project.
• To maintain proper and update daily records of all works done, including records of tests, inspections, status of works, safety, site diary, materials and equipment on site, labour, day works, provisional quantities etc.
• To attend all meetings relating to the project and other duties as directed by the Architects and Consultants from time to time.
• To attend to contractor’s queries and coordinate works of main contractor and direct contractors.
• To undertake any other duties related to the project and when instructed by the consultant team.

Requirements:

• At least 2 year(s) of Civil work experience with strong knowledge of local construction practices.
• Degree in Civil Engineering / Construction / Structural.
• Registered RTO with IES/BCA with valid certification.
• Good communication and interpersonal skill.

Job Description:

The Research Fellow will be working on the development of theories and algorithms for non-terrestrial networks. Deliverables include publications and patents.

Experience and Skills:

• PhD in Electrical Engineering and Computer Science
• Research experience with strong research publications
• Expert in networking, optimization, and machine learning

About SERI

SERI, the research arm of SNEC, was established in 1997 with the mission to conduct high-impact eye research that prevents blindness, low vision and major eye diseases in Singapore. Till date, SERI has conducted landmark research projects that have led to tangible outcomes, patient benefits and success stories. It has been paving the way for significant improvements in how eye diseases are treated and prevented, not just within Singapore but on a global scale.

What you'll do

The incumbent will undertake research in SERI and clinical research work at SNEC related to a broad range of ophthalmological conditions. He/she will assist the Director, Investigators and Consultants in the successful execution of the project(s).

The Research Component includes the following:

• Lead and Develop the discovery and translation of novel biomarkers, targets and therapies
• Report scientific outcomes and strategies to the Lead PI and Collaborators to support the successful development, coordination and management of the program
• Evaluate new research opportunities and collaborations tailored to the needs and interest of the research project
• Support clinical studies
• Conduct and coordinate clinical research in medical retinal diseases within SERI/SNEC in line with its research strategy, including PI-initiated studies and industry sponsored clinical trials
• Assist in management of these research projects, which includes supervising post-doctoral research assistants, research students, technical and other support staff (if any)
• Publish and disseminate research outcomes in appropriate journals of international standing and other reputable outlets
• Assist to draft research reports
• Attend and present research findings and papers at academic and professional conferences, and to contribute to the external visibility of the department
• Attend and participate in meetings (where necessary) and other committees and working groups within SERI/SNEC
• Ensure compliance with health and safety in all aspects of work
• Undertake such specific roles and management functions as may be reasonably required by the Director

The Clinical Research Component will include participation in clinics through which the post holder will be exposed to:

• A broad variety of retinal and vitreous disorders with particular emphasis on macular diseases and retinal vascular disease. The principles, interpretation and hands-on experience with fluorescein and indocyanine green angiography and optical coherence tomography using state-of-the-art equipment
• The principles, interpretation and hands-on experience in electrophysiology

Job Requirements

• MMed (Ophthalmology), FRCS or its equivalent, registrable with the Singapore Medical Council
• Completed 2 years of advance training rotations in general ophthalmology
• Research training with a Masters/PhD in epidemiology or in a related discipline, with of publications in international peer-reviewed journals
• Experienced in most aspects of clinical ophthalmology and competent with intravitreal injections.
• A demonstrated familiarity with principles of clinical research studies
• Able to work independently and multi-task
• A good command of English language

The duties and responsibilities outlined are not intended to be an exhaustive list but provide guidance on the main aspects of the job. The incumbent will be required to be flexible in their duties.

Duration:
1-year contract will be given for the first instance (subject to extension up to 2 years)

Reporting to the Financial Controller, the role will be part of a cohesive team ensuring the financial records of the hotel are processed and updated efficiently.

Key responsibilities

• Prepare and maintain records of invoice received, payments, journal entries and other accounting records of the operations of the companies
• Ensure payments are made within 60 days of invoice receipt, other than those with exceptional reasons.
• Posting of all suppliers’ invoices, ensure all goods stated on the invoice correspond with those stated on the purchase order and they are correctly received, computed and approved
• Prepare monthly bank reconciliations, supplier statement reconciliations and other necessary reconciliations
• Prepare monthly payment via Telegraphic Transfers and cheque
• Prepare supporting schedules for balance sheet items and income and expenses accounts
• Prepare monthly Accounts Payable aging report for review and approval
• Any other duties assigned by supervisor

Ideal requirements

• Degree/Diploma in Accountancy
• 2-4 years of experience in a similar capacity
• Familiar with hotel industry practices and processes
• Working knowledge of SUN accounting or relevant software
• Strong organizational skills with eye for details

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024 .

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on heritage and local culture. Open as of January 2017, it delivers thoughtful hospitality with historically-detailed rooms, classic local dishes and craft cocktails in the vibrant neighborhood of Robertson Quay.

We are looking for a passionate, customer-driven individual to fill the role of Guest Relations Officer. As the Hotel’s primary point of contact with potential customers, the individual is pivotal in ensuring the customer’s reservations and enquiries are promptly confirmed and replied to. Strong communication skills over the phone and proficiency in basic computer software is essential in the daily maintenance and management of the customer database.

Job Description

You’ll be in charge of:

• Registration of guests at check-in, including the processing of all guest reservations and the assigning and blocking of rooms
• Understanding and adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Communicating efficiently on room status, room status tracking, all locations, and rates
• Establishing and implementing expected guest programs and professionally handle guest requests and questions
• Actively improving hotel standards by providing relevant information such as customer feedback
• Carrying out daily front desk operations
• Ensuring that all guests receive a positive first and last impression at The Warehouse Hotel

Qualifications

• An individual that is eager to learn and has a passion in customer service
• An individual who is well groomed and possesses good communication skills
• Preferably possess experience in a front office position relating to hospitality

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To provide support for MI's project in the following ways:

• Recruiting and breifing project participants on project protocol
• Administrering surveys to participants and following up with participants to ensure that they are adhering to the project protocol
• Providing on-site support to project participants when needed (e.g at participants' homes or at product developers' site) 
• Providing administrative support to MI's project, such as coordinating schedules with project stakeholders and sourcing for quotes from vendors 
• Consolidating inputs from various participants for sharing with project partner(s)
•  Facilitating effective communications between project partner(s) and participant (e.g paraphrasing project information in an accessible, easy-read manner for participants where necessary)

• Education: Higher Nitec or A Level and above; fresh graduates are welcome to apply
• Proficient in using Microsoft Office programmes (e.g., Word, PowerPoint, Excel)
• iii. Fluent in English and another language (Mandarin, Malay, or Tamil)
• Able to commute occasionally when needed
• Able to work outside of office hours occasionally when needed
• Experience with interacting with people with intellectual disability is a plus
• vii. Experience working in a social service agency is a plus

Occasional commuting and non-office hours work can be expected: The staff will need to commute to where project participants and product developers are and during non-office hours if needed.

You will be part of the research team involved in various clinical projects and will be required to perform the following:

• This study is patient fronting. Therefore, required to follow principal investigator (PI)/Study team to inpatient wards to recruit patients
• Help to move medical equipment with study team. Hired personnel no existing injuries just in case.
• Assist PI /study team in consent taking and fill up data collection forms. PI/study team will use the medical equipment on recruited patients.
• Tidy data collection forms
• Enter data in database
• Tidy research files and forms
• Work hand in hand with PI/study team

Job Requirements:

• Diploma or Bachelor’s Degree in Nursing/ Medical Technology / Health Science / Life Science / Pharmacy
• Proficient in Microsoft Office Applications
• Fully vaccinated against COVID-19

Duties & Responsibilities:

1. Implement a comprehensive Site Safety Management System to manage risks and reduce accidents
2. Implementation of workplace safety, health and environment programs and initiatives
3. Enforcement of safety standards in accordance with the Workplace Safety and Health Act
4. Conducting training programs on workplace safety and health and inspections to ensure that all staff and/or subcontractors onsite abide by policies and standards
5. Ensure strict compliance of procedures in statutory workplace, safety, health & environment requirements at sites and required premises
6. Implementation of effective safety management system, preventive measures as well as risk assessment to minimize accidents at the assigned workplace/site
7. Preparation and/or submission of safety reports and necessary audits
8. Assist the company in safety related certifications and awareness such as safety audits, meetings, and executive of safety programmes
9. Work with the assistance of your safety team of WSH coordinators and supervisors at the project site
10. Keeping up-to-date with industry best practices and regulatory changes in safety guidelines
11. Any other ad hoc duties assigned from time to time

Requirements:

• Registered WSH Officer/Safety Officer with MOM for minimum of 5 years
• At least 5 years of relevant experience in WSH for building/construction industry
• Possess a minimum Diploma in Environment, Health and Safety Management or related field
• Excellent people management skills and good interpersonal skills