Responsibilities:

• Responsible in managing, processing and reviewing the KYC information and documents for client onboarding or periodic review
• Work, coordinate and liaise across businesses and compliance units for timely completion of account onboarding and periodic review
• Follow thoroughly the CDD and KYC review with relevant parties eg external and internal stakeholders to facilitate the collection of KYC and relevant documents including tax information/documents and ensure clients are onboarded or account information are refreshed/updated in accordance to the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships. This includes reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to Company’s Standard Operating Procedures and keep abreast of changes to any regulatory requirements on AML/CFT communicated by the team
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Other ad-hoc duties and task assigned

Requirements:

• Diploma/Degree with at least 1 year of working experience in similar capacity
• Able to multitask and complete tasks under a tight deadline
• Proficient in MS Office applications
• Attention to detail and accuracy
• Independent, self-motivated and a team player
• Able to work extended hours when required
• Adaptable and organized with a positive work attitude
• Skilled in problem solving, adaptability, communications and teamwork

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations:

Nearby MRT:

Kovan MRT Station / Hougang MRT Station / Tiong Bahru MRT Station

Salary: Shorter Hours *Starting Jan 2024

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

About Us

Grapevine Consulting is a boutique full-service market research agency with offices in Singapore and Shanghai. Our major markets are Singapore, China and Taiwan, and we also cover the rest of SEA.

We specialise in primary research, where projects are designed based on client needs with Qualitative research (Focus Group Discussions, Interviews) and Quantitative research (Surveys).

We have clients across the public & private sectors, covering areas such as FMCG, Travel, Technology, Finance and more.

Job Scope

As a Research Associate, you will be supporting the team for end-to-end market research engagements with various clients. Your work will involve:

• Designing project methodologies and writing proposals
• Client engagement and project management
• Distilling insights from research
• Developing and presenting reports

What you should have

The soft skills

• Excellent command of written and spoken English
• Positive ‘Can-Do’ attitude
• A curious mind
• Ability to work independently and in small teams
• Interest in market research

The hard skills

• Minimally a Bachelor’s degree or Diploma in any discipline
• Logical and structured approach to problem-solving
• Comfort in working with numbers
• Flair for storytelling in PowerPoint
• Competency in slicing & dicing data in Excel

What we offer

• As a small company, you will gain full exposure end-to-end in market research – from client proposal, managing vendors, conducting research, reporting and presentation
• Opportunities to gain experience across a number of different industries
• Training in both Qualitative and Quantitative research
• Attractive salary & benefits
• Flexible working hours with a hybrid work policy

This is an entry-level role for fresh graduates, but experienced hires are also welcome to apply. All candidates will be considered based on their own merits, with compensation tailored accordingly.

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, Libraries, etc

Education Building in North
Position: Security Officer

Educational Institution @ Woodlands North

Duties:

1. Work in School environment

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Night Shift. No need to rotate shifts.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09
International Plaza
Singapore 079903
(Tanjong Pagar MRT)

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.
For more information, please call office at 6324 2925 (Rachel) or whatsapp 9139 3211

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Requirement

1. Minimally Nitec qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment
3. Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
4. Able to provide minimally 2 language support – English + Tamil, Malay or Mandarin.
5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
6. Basic computer skills and proficiency in typing are also important.

SECTION A: POSITION SUMMARY

• The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.
• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

• Working days: Mon-Fri (8.30am-5.30pm)
• Location: Orchard (Office)
• Benefits: AWS + VB + Transport Allowance + Phone Allowance

Main Duties

• Provide IT support services for in-house & related Group Companies

• Setup PC, install/upgrade (or guide to upgrade) software, apply Windows Update

• PC related problem (Send/Receive Email, MS Teams, Access Internet, etc)

• Maintain Windows Server/Storage (Access control, Windows update, Backup, etc)

• Introduce in-house IT service (RPA, OCR, etc)

• Manage business system. Requested from user and ask vendor for improvement. Support user how to use.

• Maintain network system (WAN, wired/wireless LAN)

• Manage IT assets (PC, file server, network device, software license, etc)

• Support IT projects remotely for related Group Companies in SIN, MYS, PHL.

• Measures for information security risk

• Create & update IT technical documents

Requirements

• Minimum Diploma in IT / Computer Science / Related Studies

• Around 5 years IT experience

• Able to support Windows server and PC

• Good interpersonal / communication skills, hospitality for user support

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

The incumbent is expected to govern Information Technology (IT) strategy planning, IT Project delivery, IT systems & operations, IT incident management etc. The coverage will span a list of subsidiary entities under the SMBC Group’s Multi-Franchise strategy, and these entities are supervised by SMBC Asia Growing Markets Department (AGMD).

Job Responsibilities

• Responsible for executing and maintaining the Information Technology (IT) Governance framework, policies, and processes, with reference to applicable regulations and internal policies for the list of entities supervised by AGMD. This responsibility covers areas such as IT strategy plan, IT KPIs and project delivery, IT Service and Incident Management, IT Budget etc.
• Formalize IT Governance and oversight to IT Teams of the list of entities and supervise overall IT Service Delivery through sound governance, applicable policies and frameworks, procedural controls, with reference to SMBC IT Governance Framework.
• Evaluate and establish IT Control objectives that are in adherence with local laws and regulatory requirements, and group’s internal policies, for each of the entity’s country.
• Provide timely and regular review of IT control & risk indicators and action plans, to a list of internal stakeholders.
• Assess and mitigate IT risks by adopting or developing risk management frameworks, conducting regular risk assessments.
• Perform quality assurance on IT Programs/Projects, validate compliance to the IT Service Management and Operation policies. On a need-to basis, drive and manage the development, testing and implementation of control measures or reporting, to strengthen governance and controls.
• Develop and maintain incident response plans to ensure a timely and effective escalation and monitoring of IT systems incidents from the list of entities and relay such incidents to management and Head Office promptly.
• Identify opportunities for IT process improvement and collaborate with cross-functional teams of entities for execution.
• Work with local IT and Compliance teams in keeping abreast of development in the supervisory and regulatory requirements in respective countries.

Job Requirements

• Bachelor’s degree in IT or equivalent with min. 12 years of working experience with good knowledge and experience of IT Governance, Risk and Compliance principles, as well as IT Controls in all disciplines of technology domains, preferably within the Financial Services sector.
• Solid technical and functional knowledge of relevant financial services regulations and policies of Singapore and Asia region.
• Experience in IT Governance Reviews, Controls Testing and Assurance, and delivery of training.
• Good understanding of the overall IT Operational processes in the financial services industry.
• Proven ability to understand, identify, analyze and communicate the operational risks within processes, in a structured and logical approach.
• Proven experience in applying legal/regulatory guidance into solving practical problems.
• Strong decision-making skills, with the ability to demonstrate sound judgement.
• Strong problem solving and numerical skills and well-verse in interpersonal communication and presentation skills.
• Ability to manage and prioritize large workloads and deliver within tight deadlines.
• Ability to appreciate diverse cultures and facilitate smooth communications between Head Office, Singapore office and entities.

Air Import Officer | Fresh Are Welcomed

• Basic Salary: Up to $3000 + AWS + VB
• Working hour: Monday - Friday 9am - 6pm, Saturday 9am - 1pm (After probation will be alt Sat)
• Working Location: Changi

Training will be provided

Job Description

• Monitor incoming shipments upon receiving pre-alerts from overseas stations or customers.
• Coordinate and organize air import shipments with contractors to ensure seamless clearance and timely delivery to customers.
• Update and communicate with customers in case of shipment delays.
• Manage shipment surveys and handle cargo claims if necessary.
• Engage with overseas agents in the event of delayed shipments.
• Proficiently declare relevant customs permits.
• Adhere to customers' standard operating procedures (SOP).
• Provide timely responses to emails from customers, suppliers, carriers, and our internal network.
• Prepare cash sale invoices and update billing information for the Accounts department.

Job Requirement

• Minimum Diploma-holder in any field
• Preferably 2 year of working experience in the related field
• Training will be provided

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Tan Chin Yee Cindy| EA Personnel No.: 23116373

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES.

Criteria:

-Min 3 years of experience in MRT projects of LTA Road projects.

-Diploma in Civil and Structural Engineering

-Registered with JAC as a Resident Technical Officer.

-RTO Certificate accreditation by IES/ACES.

About the Client

Leading Insurance client

Responsibilities

· Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

· Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

· Ensure effective and timely follow-up as promised to customers

· Alert management of issues and concerns that require escalation for complete resolution.

· Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

Skills/Requirement

· Preferably ’A’ Levels or Diploma holder with relevant working experience.

· Good interpersonal and communication skills.

· Possess a pleasant and cheerful disposition.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

**********************************

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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ORDER FULFILMENT OFFICER

Customer Service Management

-Responsible for order management in SAP s

-Work closely with customer’s representatives to ensure service satisfaction.

Procurement Management

-Responsible for procurement management in SAP such as issuance of purchase order and goods receipt/issue etc.

-Material and supplier master management in SAP.

-Invoice management including resolution of invoice discrepancies with suppliers.

Logistics Management

· Plan shipments in collaboration with sales team and logistics providers

· Liaise with logistics providers to ensure on time inbound and outbound deliveries.

Requirements:

• Diploma in Business/Supply Chain or equivalent with min 2 years related experiences
• Good working knowledge and pleasant personality.

Location: Near to Jurong East

Salary: Up to $4000 + AWS + VB

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Overall Responsibilities:

You are responsible for the administrative matters in the Merchandising Department including liaising with internal and external partners.

Job Responsibilities:

• Support English Book Categories
• Issuing of Purchase Orders and transfers
• Promotion Setting
• Operations Coordination
• Admin duties and paperwork
• Compilation, sending of daily memo and bestsellers listing
• Support in all Popular events
• Any other tasks assigned by Merchandising Manager

Requirements:

• Diploma in any discipline with 2 years of retail or merchandising experience.
• Knowledge in SAP will be an advantage.
• Good time management and organizational skills.

Highlights

• Morning shuttle to office from Kranji / CCK / Gul Circle MRT
• Office is 10 minutes walk from Gul Circle MRT station
• Career progression opportunity

Job Description

• Responsible for full spectrum of AR, AP & GL Function
• Key in and preparation of payment, reconciliation of vendors' accounts
• Ensure accuracy of invoices and outgoing payments
• Monitoring the progress of projects, investigating variances, and ensuring that project billings are issued to customers
• Assist in monthly closing, annual audit process and reconciliations
• Perform other admin and accounting duties as assigned

Job Requirements

• Diploma in accountancy or equivalent qualification
• Minimum 2 years hands-on experience in AP & AR functions
• Having knowledge of GST - input & output tax
• Familiar with MS Excel and accounting software
• Able to work on a 5.5-day (alt Sat-off) work week schedule
• Immediately availability preferred

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

This role requires understanding and administering the legal profession’s statutory compliance requirements. The candidate is expected to attend to queries from practising solicitors and law practices on compliance matters, and advise them on the requirements. The candidate’s main role will be maintaining our database and assisting our members with their practising certificate applications. The candidate’s duties will include some simple drafting, reviewing the compliance requirements based on existing guidelines, carrying out administrative tasks, and liaising with external agencies related to the legal profession. This is an excellent opportunity to work in a stable environment and it would suit a person who gives attention to detail and has an interest in the legal profession. The role requires discipline, a meticulous approach to work and strict adherence to timelines.

Requirements

• Diploma in Law/ Legal Studies or equivalent is an advantage. However, graduates from any discipline are welcome to apply
• Strong analytical and organizational skills
• Strong IT skills
• Good command of the English language
• Good communication and interpersonal skills
• Must be able to work well independently, as well as within a team
• Proactive and resourceful

To apply, please attach your detailed resume, including your qualifications, current salary and contact particulars of 2 employment references.

Please note that only shortlisted candidates will be notified.

The Opportunity

Esco Lifesciences Group, is Singapore’s most globalized life sciences company, with annual revenues close to SGD 200M and global operations in over 20 countries across North America, Europe and Asia.

Esco Aster Pte Ltd is an affiliate of Esco Lifesciences Group and was first introduced in 2017.

At Esco Aster Pte Ltd, we are a contract development and manufacturing organization founded and deeply rooted by scientists enabling fellow scientists to translate their bench work into commercially available products and services at affordable prices.

The work we do creates a remarkable and lasting impact on our world. Join us as we redefine healthcare for the current and future generations to come.

Esco Aster.

One World. One Health.

Who we’re looking for

Physical/Mental Requirements/Work Environment

• Ability to read, analyze and interpret scientific data and publications.
• Ability to author or review protocols, technical reports and technology transfer documents.
• Ability to author or review standard operating procedures and other related documents.
• Ability to define roblems, collect data, establish facts, and draw conclusions.
• Ability to focus.
• Repetitive motions due to certain laboratory techniques.

The Scope

This role requires the individual to be involved in large scale production of “cultivated meat” through cell culture of a certain cell line. The production will be undertaken in a facility compliant with the SFA guidelines and thus requires practices that are rigorous and consistent with these guidelines. Continuous batch production of the cultured chicken and ensuring consistent quality of the product is of utmost importance.

Primary work location: Ayer Rajah Crescent, One North

Reports to: Head of Commercial Operations

Job Responsibilities

• Perform cell culture.
• Prepare solutions and culture media (small scale as well as large scale).
• Perform analysis of cell metabolites, medium components etc. by Bioanalysis.
• Good trouble shooting ability with cell lines.
• Maintain accurate batch records and results following good manufacturing practices (GMP).
• Work independently and efficiently.
• Document work clearly and perform tests accurately.
• Communicate effectively with client staff members and provide updates on the progress of the project.
• Liaise with vendors and third party testing labs to procure materials and obtain test results in a timely manner.
• Build and lead a team of research officers and scientists.
• Write and execute experimental plans as well as white papers, technical reports.
• Support product and service sales in application, marketing content and quotations.

Requirements

• At least 1-2 years related laboratory experience including aseptic and mammalian cell culture techniques.
• Microbiology/Cell biology Background.
• General laboratory skills, good pipetting skills and experience with automation.
• Experience using formulas and linking spreadsheets in Excel.
• Strong computer, scientific, and organizational skills.
• Excellent communication (oral and written) and attention to detail.
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.
• Good presentation skills.
• A friendly and pleasant disposition.
• Preferably with experience working with lab scale bioreactors.

Minimum Requirements

• Degree in Biology or related science and 1-2 Years Mammalian Cell Culture experience.

Apply now by submitting a Cover Letter and CV to [email protected].

You will be part of an exciting team of frontliners, tasked to protect the borders of Singapore – ensuring a safe and secure aviation system for all passengers. This role reflects the exceptional customer service skills required to ensure that all passengers have a safe and efficient passage within an efficient and friendly environment.

The 4 roles of an Aviation Security Officer (AVSO) are Front loader, Hand-held metal detect Operator/Pat-down searcher, Manual bag searcher and Explosive-trace detect Operator. You will be deployed at passenger/staff screening areas and access control points. You may also be required to perform other similar security functions when required in the Airport.

Job Description:

· Performing security screening in the designated zone

· Manual bag checks

· X-Ray screening for baggage

· Using security equipment to conduct a screening

Requirements:

• Min 1 ‘N’ / 'O' Level

• Able to perform 12 hours shift

• Singaporeans Only

• Observant and Responsible

• Able to perform 4 days’ work followed by 2 days off work cycle

• No experience required (2 weeks paid training provided)

Salary & Benefits:

• Gross Salary up to $2,635

• New Hire Bonus of $5,000

• Medical, Dental & Leaves entitlement

For details:

• Contact (Call / SMS / WhatsApp) 85003454

• Email [email protected]

An exciting opportunity for a Service Support Officer for Consumer Banking Operations, Technology, and Operations Team with one of our leading clients in the Banking domain.

Mandatory Skill-set

• Minimum 5-10 years of relevant experience in a financial institution;
• Strong leadership skills with sound, analytical, and decision-making abilities;
• Excellent interpersonal and communication skills in dealing with all levels of staff and external parties;
• Strong people-relations and influencing skills;
• Demonstrate critical thinking: the ability to suggest improvements and identify risks;
• Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectations.

Desired Skill-set

• Domain knowledge in courier services or cheque processes will be an added advantage.

Responsibilities

• Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes;
• Monitor service levels performance against critical measures set in service contract;
• Review monthly invoices billed by vendor;
• Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank;
• Review processes and identify areas for improvement, risk and control;
• Perform operational issue/incident/escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures;
• Prepare and facilitate audits by internal, external, or regulatory audit functions;
• Provide operational support to Business Units for new initiatives;
• Manage Business Continuity Planning (BCP) for outsourced-related matters;
• Support Data Loss Prevention ( DLP ) implementations in the outsourced area;
• Perform and support site visits with site visit SMEs and control functions;
• Ensure control gaps are addressed with timely and appropriate action plans by the vendor.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 1 year working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

• Fresh Graduate welcome. Good attitude and willing to learn.

• Reporting to and following the leadership of the operating department
• Developing and implementing company policies
• Planning and budgeting for projects
• Innovating products and processes
• Monitoring operational costs to maintain or increase profit margins
• Improving operational procedures to promote efficiency
• Maintaining and analyzing all operational data
• Monitoring product inventories
• Ensuring adherence to company procedures and policies
• Assisting with employee training and evaluation
• Fostering relationships between clients, suppliers and vendors

• Managing large amount of incoming calls and customer service inquiries
• Identifying and assessing customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customers’ complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Coordinate with the Maintenance, Installation and Delivery Support Team to resolve Customer's concerns.
• Follow up and update customer status and information
• Other ad-hoc duties assigned

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

· Greet and meet people coming into The SKILT Centre and direct them to appropriate areas

· Efficient handling of call inquiries and providing general information of services in The SKILT centre

· Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages

· Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions

· Generate and calculate invoice, record, collect payment, and issuance of receipts on time

· Handle changes in billing, refunds, and credits.

· Handle closing, settlement, and payment collection

· Provide cross-coverage of other Service Relations Officer who may be on leave.

· Support operation functions as and when needed

· Monitor general hygiene and cleanliness of The SKILT Centre

· Any other ad-hoc duties assigned by the management

Requirement

· Min. diploma in any discipline

· 2 years’ working experience in administration, customer service and/or receptionist role

· Fresh school leavers are welcome , training provided

· Good interpersonal and communication skills

· Positive working attitude and customer centric mindset

· Customer service mindset

· Meticulous and organised with attention to detail

· Ability to work independently and as a team.

· Enjoy working in fast-paced environment

· Proficient in MS Office

· Hard working and keen to learn

Work Hours and Location

Upper Thomson or Bukit Timah

Office Hours ( 5.5 days work week)

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $4,000.00 per month

Interested applicants may apply with a cover letter and resume to:

a[email protected]

We regret that only shortlisted candidates will be notified.

To be part of this programme, you are someone who has a drive for excellence, passionate and a strong sense of ethics. Learn and expose to different aspects of the business within the bank. Be given opportunity to experience job rotations that give you a holistic view of banking operations.

Requirements:

• Degree holders with less than 1 year of full-time experience
• Good analytical skills, and excellent attention to detail
• Effectively bilingual in English & Chinese due to reporting to China Head Office
• Proficiency in Microsoft Office
• Only Singaporeans

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23774

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Salary: Up to $2100

Duration: 6 Months Contract

Working Hours: Monday - Thursday (8:30am to 6pm), Friday (8:30am to 5:30pm)

Working Location: Braddell

Responsibilities

• To assist in daily onboarding of terminal applications
• Replying enquiries from other departments
• Ensuring that all applications are processed within SLA with minimal error
• Other duties assigned by Merchant Operations Manager

Requirements:

• Min GCE “O” & “A” Levels
• Proficient in Microsoft Excel & Word
• Meticulous and organized
• Good communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/3962

We regret to inform that only shortlisted candidates will be notified.

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