Job Summary

As the Senior Manager – IT Project Delivery – Contract Logistics – APAC, you will take charge of delivering high-impact IT projects from start to finish across the region. Working alongside the IT Solutions Manager, you will drive forward commercial logistics projects, managing project timelines, risk factors, and stakeholder engagement. In this influential, regional role, you’ll utilize your expertise in Contract Logistics, WMS, and TMS systems to deliver customer-centric solutions that push boundaries and elevate our service offerings.

Key Accountabilities

• Define clear project scope, deliverables, and milestones, ensuring all timelines are met and quality standards upheld.
• Create, manage, and track project budgets, ensuring alignment between forecast and actual expenses.
• Implement and monitor quality metrics to ensure optimal project delivery.
• Communicate and coordinate all change impacts with stakeholders, securing approvals and aligning on resources.
• Present IT solutions effectively to internal and external stakeholders, ensuring transparency and alignment.
• Conduct workshops to gather requirements and develop actionable implementation roadmaps.
• Maintain open communication with internal teams and external customers, ensuring expectations are clear and progress is tracked.
• Build productive relationships with IT Heads and senior stakeholders across the region, ensuring cohesive project delivery.

Qualifications, Experience, and Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Project Management Certification (PMP or equivalent).
• 8+ years in IT project management within supply chain/logistics, with a strong focus on solution design and customer-facing roles.
• Proficiency in WMS, TMS, and EDI standards, along with experience in application development, integration, and various contract logistics models.
• Proven experience in large, global organizations and cross-functional environments.
• Exceptional English proficiency, with additional language skills in Asia preferred; adept at translating technical details for non-technical stakeholders.
• Skilled in assessing and mitigating technical and business risks, with a strong analytical approach to complex challenges.
• Strong negotiation skills to address and resolve conflicts, ensuring successful project outcomes.
• Familiarity with IT frameworks such as ITIL or Agile.
• Willingness to travel across the APAC region as needed.

Note: The job title is being used for talent attraction and job advertisement purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Centre Manager

• Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
• Working location: Bukit Timah
• Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Working hours : 5 Day Week
Working location: Bukit Timah
Salary: $3500 - $4200

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

At MSIG Asia, we are committed to strengthening HR’s business partnering role to support the growth of our business and our people in the region. This newly created role will offer a unique opportunity to be a key part of this process, supporting corporate and regional HR team leads on projects across Compensation & Benefits, Performance Management and other HR operational streams. Given the dynamic nature of this role and the evolving technology landscape and advancement, you will be expected to leverage on technology and have a strong change mindset in delivering the assigned work.

Key Responsibilities

• Facilitate participation in compensation surveys and analyse competitive positioning to meet business needs.
• Monitor, evaluate and recommend improvements to policies, programmes, processes, and systems relating to Compensation & Benefits and Performance Management. This includes regular reviews based on the organisational total rewards philosophy, research, stakeholders’ feedback, and people and performance data and analytics to derive evidence-based insights to ensure relevance and competitiveness against industry benchmarks.
• Support in business partnering activities for local and regional projects across the full spectrum of HR functions aimed at driving a high-performance culture, including developing and implementing policies and programmes.
• Support communication activities of all forms such as emails, presentations, policies and guidelines
• Any other ad-hoc duties as and when assigned

Requirements

• Degree in Human Resource or related fields
• 5-8 years’ experience as a HR Specialist or Business Partner with minimum 3 years’ experience in Compensation & Benefits
• Interest or knowledge in performance management and international mobility will be a plus
• Proficiency in Microsoft Office 365 and other digital tools, including an advanced proficiency in Excel
• Ability to independently craft documentation and communication with minimum supervision
• Strong creative thinking skills to approach challenges with fresh perspectives
• Excellent interpersonal and communication skills both in verbal and written English
• Analytical and problem-solving skills with business acumen
• Ability to work with multi-cultural/disciplined teams and cross-functionally with other teams to achieve business results
• Organisational, team building and influencing skills

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Description & Requirements

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Job Title: Project Manager – Wholesale/Transaction/Corporate Banking

1-year renewable contract

Overview:
We are seeking an experienced and dynamic Project Manager with expertise in Wholesale Banking, Transaction Banking, Corporate Banking, API Integration, or Host-to-Host (H2H) solutions. The ideal candidate will excel in stakeholder management and drive strategic initiatives within a global banking environment.

Key Responsibilities:

• Project Management: Oversee end-to-end delivery of projects in Wholesale, Transaction, or Corporate Banking, ensuring alignment with business objectives, timelines, and budgets.
• Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, ensuring clear communication, expectation management, and stakeholder satisfaction.
• Solution Delivery: Collaborate with technology teams to implement APIs, H2H solutions, or other digital banking products, ensuring seamless integration with client systems.
• Risk Management: Identify project risks, dependencies, and challenges, and implement mitigation strategies.
• Strategic Planning: Develop project roadmaps and align them with organizational goals and client needs.
• Regulatory Compliance: Ensure all projects adhere to banking regulations and industry standards.
• Reporting and Documentation: Provide regular project updates to senior management, maintaining detailed records of project progress and decisions.

Key Skills and Experience Required:

• Experience: Minimum 8 years as a Project Manager in Wholesale Banking, Transaction Banking, or Corporate Banking domains.
• Technical Expertise: Strong understanding of APIs, Host-to-Host (H2H) integration, and digital banking platforms.
• Stakeholder Management: Proven ability to manage diverse stakeholders across business, technology, and client teams.
• Project Management Methodologies: Proficiency in Agile, Waterfall, or hybrid project management approaches.
• Communication: Excellent written and verbal communication skills, with the ability to present complex information clearly.
• Leadership: Strong leadership skills, with a track record of managing cross-functional teams and driving project success.
• Problem-Solving: Proactive approach to identifying and addressing challenges in high-pressure environments.

Description - External

At OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. If you have passion, drive and the will to succeed, rise to the challenge today!

As a Premier Banking Relationship Manager, your roles & responsibilities will include:

• Actively acquire and prospect new Premier Banking Offshore customers from the North Asia market (with a focus in Taiwan).
• Strong network in the Taiwanese community to hunt and grow customers in respective market.
• Develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute to the overall customer experience of Premier Banking.

Qualifications - External

You should have minimum 5 years of sales experience in the banking and financial services industry, preferably in managing the affluent segment, and show consistent sales performance.

• You must have experience in covering the North Asian markets with a focus in the Taiwan).
• Recognised university degree and possess CMFAS certification (RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• Multi-lingual and must be able to communicate effectively with either Japanese-speaking, Cantonese-speaking and Mandarin-speaking customers.
• You exhibit strong interpersonal, communication skills and good at tele-consulting.
• It is essential for candidates to be creative and possess the initiative, drive and ability to work independently and in a team.
• You have the drive to succeed and is focused and disciplined to achieve the sales quota and revenue.
• Willing to travel for business.

Key responsibilities:

• We are seeking a skilled and dynamic Project Manager who excels at communication and problem-solving and strategic planning to manage and deliver a portfolio of 100 Change requests annually, totaling a value of SGD 10million. As Digital Project manager role, demand a proactive individual who can drive successful delivery by managing and taking lead role including identify and mitigate risks/issues, managing budgets, improving processes, and fostering strong relationship with both the business and delivery team to implement changes requests

Project & Change Request Management

• Lead end to end management of change requests, ensure timely delivery and alignment with business objectives.

• Prioritize and balance the portfolio of 100 CRs based on business impact, resource, and budget constraints.

• Assume the Project Manager and/or Lead for specific projects assignment

• Proactively identify and resolve issues, bottlenecks and conflicts that may arise during the boat size port folio management process, employing critical thinking and sound judgment

• Coordinate activities across multiple teams. Both internal and external to ensure smooth execution of initiatives and adhere to project timeline

Stakeholder Communication & Presentation

• Develop ad present project pitches and updates effectively to senior management and stakeholders.

• Clearly communicate project objectives, progress, risk and mitigation plans, adapting messing to technical and business audiences.

Risk Identification & Issue Resolution

• Proactively assess, identify and manage risks, analyze issues and implement action plans to mitigation impacts on portfolio delivery as well as keep a track of project delivery and proactively address potential issues and arrive at a mitigation/escalation at right time

• Maintain a solution-oriented approach, demonstrating strong problem solving ability under complex matrix stakeholders and various constraints.

Process Improvement

• Continuously analyse existing process, identify area for improvement, seek opportunities to streamline process, improve efficiency and enhance ways of working across the project life cycle.

• Ascertain and implement best practices with stakeholders across the organization, and continuously to initiate the better way of working to improve project racking, reporting and quality control measures. Implement solutions to enhance efficiency and productivities within portfolio management domain

Budgetary & Resource Managment

• Annual plan of 100% budget utilization linked to prioritized business value and regulatory requirements.

• Timely and high-quality reporting/management involve timely budget billing, and fund drawdown.

• Updated centralize track of overall boatsize delivery covering in Jira/confluence flow including backlog, status, resource, financial, risk, and dependency profiles.

• Control and track project budgets and utilization, at all times and ensure it stays within the regional & quarterly allocations. Initiate and propose budget reallocation within delivery and support team to ensure fully utilization by end of the year.

• Ability to track aging, performance of CR boat size, close the project issues on time

• Work closely with Technical Delivery team to manage squad resource, balancing loads and optimizing team productivity to meet the delivery goals, accommodating ad-hoc requirements, and not miss the regulatory requirements,

• Maintain accurate and up to date key documentations, including status report. Project plan. Budget drawdown/allocations and other relevant artefacts

Team Leadership and Collaboration

• Act as a liaison between business and delivery team, promoting open communication and effective coordination

• Mentor and guide Retail business partner involving digital governance and connect to relevant product owners, business lead digital to fostering a positive and productive project environment.

Frameworks, process assurance, risk management

• Work with various stakeholders (Business/Product Owner, Program / Project Managers., Technical Delivery Managers, SDM team) review and propose refinements to the Ways of Working and associated SDM deliverables, in particular optimizing Agile vs Waterfall frameworks

• Track and manage Risk Appetite statement performance, MRAs, and Audits

Key skills required:

• Communication: Strong Pitching, presentation, and written communication skills to effectively engage stakeholders and covey project updates and insights. Excellent communication and interpersonal skills to collaborate with various stakeholders, including executives, project managers, and cross-functional teams.

• Analytical Skills: Proficiency in analyzing risk, troubleshoots issues, and make data driven decisions related to resource allocation, project timelines, and financial metrics to keep portfolio on healthy track.

• Budget Management: Demonstrated success in managing project budgets delivery cost effective solutions and optimizing resources

• Process Improvement: Experience in implementing process improvement that enhance project efficiency and quality.

• Leadership: Effective leadership and collaboration skills to drive cross funtional team toward common goals and maintain effective communication channels.

• Strategic Thinking: Ability to align program activities with overarching business objectives and strategic priorities.

• Problem-Solving: Strong problem-solving skills to address challenges in resource management, project scope, and delivery timelines.

• Technical skills: Jira, confluence, powerpoints, excel advance.

Role and Responsibilities:

• Full P&L Responsibility: Oversee profit and loss, ensuring financial health.
• Cost Efficiency and Yield Optimization:Select ships with optimal intake and speed to balance volume prospects and port dues.
  Monitor daily bunker consumption to ensure alignment with Time Charter Description (TCD) and compare with similar ships.
• Port and Terminal Management:Secure berth windows and negotiate terminal contracts, including discounts and volume incentives.
• Indirect Cost Management: Understand and manage all indirect costs.
• Claims Management: Handle cargo, container, and vessel damage claims, consulting with the legal team as needed.
• Trade Route Strategy:Analyze market demand and supply to strategize existing and new trade routes.
  Collaborate with the marketing department to consolidate customer needs and maintain trade statistics.
  Monitor competitor activities and market tonnage to adjust utilization and pricing strategies.
• Service Expansion:Enhance service coverage through own deployment or slot swaps.
  Maintain high vessel schedule integrity and provide timely updates to customers.
• Revenue Improvement:Manage space and cargo selection for optimal yield.
  Develop structured deals and manage open slots.
  Collaborate with the marketing team on customer deals and tender exercises.
  Implement rate adjustments (GRI, RR, CBR) in line with cost increases.
  Coordinate rate quotations and filings with the marketing department.
• Agency Management: Oversee vessel operations, cargo bookings, and customer relationships across service rotations.
• Client Relations:Actively engage with key clients, especially during operational crises.
  Support business development by reviewing trade route viability and conducting feasibility studies for new services.
• Crisis Management: Quickly navigate operational or business crises with effective decision-making and communication.
• Relationship Building: Maintain professional relationships with clients, port operators, and business partners.
• Market Awareness: Stay informed about the changing business environment through various feedback channels.
• Leadership: Lead and coordinate with departments such as sales, customer service, chartering, operations, legal, finance, and credit control to achieve objectives.

Requirements:

• Bachelor’s degree in maritime business or business management.
• At least 7 years of experience in the shipping industry, specifically in trade.
• Effective communication and interpersonal skills for collaboration with colleagues and stakeholders.
• Ability to travel overseas and work after office hours to maintain relationships with key clients and support local agents.
• Independent and result-oriented mindset.
• Strategic thinking capabilities.
• Strong analytical skills to assess situations, systems, and problems.
• Quick decision-making abilities based on gathered information and data.
• Adaptability to work in a fast-paced and dynamic environment.
• Strong leadership qualities.
• Proficiency in English, both verbal and written.

Interested candidates who wish to apply for the above positions, please click "Apply now"

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

The incumbent is accountable for the development and execution of key marketing strategic and tactical plans for TB, Blood Culture, MCM product platforms in CASAJ region to deliver the sales, growth and profitability budget targets; establish and strengthen a strong competitive position to increase business and portfolio opportunities; develop internal training curriculum both for new product releases as well as existing products in response to changes in competitive situation; provide leadership of marketing promotional and communication programs.

The talent should maintain close customer connection through market research activity and translate customer insights into product tactical plans. The talent will report on regional business performance, market environment and participate in product development programs; as well as local Marketing associates, and regional cross functional team resources including Finance, Regulatory, Medical and R&D partners as required.

Key Responsibilities

• Accountable for working with WW, Regional and Country marketing counterparts to develop and execute an CASAJ regional strategy to ensure achievement of financial/ budget expectations.
• Manages all aspects of product marketing plans by addressing go-to-market strategies, market sensing, market development and marketing mix in product strategies.
• Accountable for demand management by developing recommendations on product sales forecasts and production inventory issues.
• Employs market research tools and collaborates with customer opinion leaders as required to identify and interpret changing user attitudes, demands, and needs for existing company and competitive products.

Qualifications, Required Knowledge & Experience

• Bachelor’s Degree in Life Sciences
• Minimum 5+ years of life sciences industry experience
• Minimum 10 years of experience with 2 years of supervisory experience
• Cross functional team experience desireable
• Substantial applied product and market management experience in multiple disciplines, such as brand management and/ or product development.
• Experience in identifying market opportunities, market segmentation, competitive analysis, pricing strategy, market development and go to market models and strategies.
• Experience with product development process.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

• Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• \Working Location: Nearest MRT Tampines East
• Salary Range: $3600-$3800

Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

Job Requirements

• Relevant Experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

The Worldtrade Management Services (WMS) team in PwC advises a broad range of clients on customs and international trade regulatory issues. The international trade environment in Asia, with its varying trade rules, regulations and compliance requirements presents an exciting and challenging career opportunity that offers great cross-border exposure.

A career in our customs and international trade practice will provide you with the opportunity to help our clients meet and manage their unique but ever changing customs and trade obligations across Asia. You’ll advise clients on their local and overseas affairs, while acting as a strategic consultant related to business analysis, managing customs compliance, dispute resolution, and global enterprise solutions.

How will you value-add?

We are currently seeking a well-qualified Manager to grow our team in Singapore. You will be in charge of multiple projects at a time, fronting client interactions, working closely with Directors and Partners in leading cross-border teams from around the world to deliver both local and regional projects, and to maintain and grow our client and intra-firm relationships.

Roles and responsibilities:

• Executing and delivering a wide range of projects in conjunction with other WMS teams around the region and with the PwC Tax, Assurance and Advisory practices in Singapore.
• Client projects require knowledge of customs valuation & classification, Free Trade Agreements, import / export compliance, customs & trade technology and trade strategy development. Candidates will be expected to identify potential opportunities to improve trade efficiency and savings as well as improvements in compliance.
• Candidates will be expected to assume a proactive role in planning and executing practice improvements, business development, and other initiatives to develop and create opportunities for the WMS business and its people.

About you

• Candidates should have at least 6 years of customs and trade professional experience in consulting or in industry.
• Ability to work effectively in a fast paced, highly demanding and ever changing environment.
• Foreign language ability is a plus.
• A desire to pursue a career in the field of customs and international trade.

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirements:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of relevant experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Product Development Manager with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Product Development is seeking for a self-motivated experience professional in support to the Head/ Team Lead of Product Development on the development and implementation of customer-centric insurance solutions.

On the job you will:

• Support and driving the end-to-end Product Development/Management of product initiatives such as:Supporting the product roadmap and key stories for the respective product line;
  Developing customer centric insurance solutions by involving our customers, our distribution partners and other stakeholders in our product development process;
  Development, implementation and on-going management of our product initiatives and other enhancements that align with our business directions including; detailed product specifications, user and business requirements and output testing;
  
• Support compilation of external and internal product information for product development and assist team lead in delivering effective product positioning and proposition.
• Assist team lead to meet deliverables required by the project managers and other departments as well as external service providers to ensure our product initiatives and related supports are delivered effectively and meet our customer and stakeholders’ expectations.
• Collaborate with other teams on cross functional initiatives.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

• University degree - Marketing, Business or Financial
• Positive attitude and an excellent team player.
• Minimum 8 years of relevant experience (experience in the Hight Net Worth (HNW) segment is an added advantage).
• Knowledge of basic insurance product pricing principles and financial metrics (actuarial background is an added advantage).
• Experience in working with multi-channel distribution and multiple product lines.
• Good project management, problem solving and communication skills to drive for effective outcome to meet the challenging timeline.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

• Project Description:
• Our Client is recognized global leader in software development for trading, risk management and processing. Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities. Our clients motto "pioneering again" sums it all up: since its creation, client has reinvented itself time and again to adapt to capital markets revolutions - each time offering innovative software solutions to the industry.
  We require experienced professionals to join their team.
  You will work on MX.3 implementation project and support projects.
• Responsibilities:
• As Murex Datamart Reporting Consultant, you will be part of application development and maintenance projects, Mx upgrade, and greenfield implementation projects.
  Be a part of the Treasury production and environment team
  As part of the Treasury team, you will be involved in planning, design, and solutions around Murex Datamart
  Communicate with customer Team Leads and ensure work is carried out as desired
  Responsible for end-to-end ownership of deliverables and team
• Mandatory Skills Description:
• ➢ Experience in Murex 3.1 as a DataMart Consultant with 10+ years of experience
  ➢ Good understanding and working experience of designing and implementing Datamart:
  ➢ Experience in Murex Development/Migration of DataMart reporting MX 2.11, MX3 Murex DataMart reports
  ➢ Good understanding of the data model differences between Mx 2.11 and Mx 3.1
  ➢ Experience in Simulation-based Reports and Risk Matrix-based reports, complex reports would be required
  ➢ Good exposure dynamic tables, pre and post filters, feeders, batch of feeders, extractions, reporting tables, and processing scripts
  ➢ SQL based reports and extractions
  ➢ Optimization of feeders and reports would be an advantage
  ➢ Ability to work proactively, independently when necessary, and displays strong initiative.
  ➢ Strong communication and presentation skills. Excellent team player and multicultural awareness.

Job Summary:

We are seeking an experienced finance professional to oversee and optimize all financial operations for our Singapore office. This critical role involves navigating an extensive and multifaceted financial environment, requiring a unique blend of strategic foresight, technical expertise, and hands-on management.

The ideal candidate will possess an exceptional ability to manage diverse financial functions while ensuring compliance with stringent regulatory frameworks. Success in this role demands superior analytical skills, strong attention to detail, and an unwavering commitment to excellence in financial stewardship.

Key Responsibilities:

Operational Review

• Supervise and execute daily financial transactions, payments, and intercompany reconciliations.

• Ensure accuracy in monthly reconciliations of bank and financial transactions.

• Lead daily collection processes and implement efficient client payment follow-ups.

• Collaborate with delivery teams to implement cutting-edge tools and technologies.

• Identify and execute process improvements for operational and business efficiency.

• Support sales and Delivery team on their day-to-day issues related to new job order and contracts.

• Review and approve of all legal contracts.

Financial Reporting

• Guarantee timely and accurate reporting of financial results with in-depth commentary.

• Deliver Hyperion reports on a strict T+4 timeline.

• Drive continuous improvement initiatives in finance processes across entities.

Treasury and Banking

• Develop and submit detailed monthly cash flow forecasts.

• Manage bank guarantees, including issuance, renewal, and returns.

• Proactively monitor overdue accounts receivables and irregularities.

• Oversee dividend and loan repayments to HQ, ensuring monthly accuracy.

Policy, Internal Controls & Compliance

• Establish and enforce a robust SOX-based internal controls framework.

• Ensure compliance with evolving FRS standards and regulatory requirements.

• Monitor trends in accounting regulations and drive compliance readiness.

• Act as the key liaison for internal audit reviews and policy adjustments.

Statutory Accounts and Audit

• Own and optimize bookkeeping processes for all country entities.

• Coordinate annual financial audits and ensure prompt resolution of findings.

• Serve as the primary contact for external auditors.

Taxation

• Oversee all tax-related matters, ensuring on-time statutory filings.

• Proactively manage group-wide tax compliance and reporting in Singapore.

Financial Planning and Analysis

• Partner with the Country Manager to develop and refine budgets and forecasts.

• Provide in-depth financial analyses to guide strategic decisions (e.g., RFQs, pricing, CapEx).

• Evaluate and challenge business plans, ensuring alignment with financial objectives.

Monthly Business Review

• Analyze monthly financial results with a focus on profitability and cost control.

• Identify trends, anomalies, and actionable insights to support decision-making.

• Collaborate with management to prepare KPI reports and variance analyses.

Finance Information Systems

• Oversee the integration and reconciliation of data between SAP, Hyperion, and Zoho Analytics.

• Ensure monthly consistency in financial reporting systems and resolve discrepancies.

General Responsibilities

• Uphold ethical standards, confidentiality, and adherence to company policies.

• Mentor junior finance team members, fostering a culture of growth and succession planning.

Qualifications and Experience

• Bachelor’s or Master’s degree in Finance, Accountancy, or a related field.

• 6–10 years of progressive finance leadership experience.

• Proven expertise in staffing or recruitment industries (mandatory).

• Advanced knowledge of IFRS, financial accounting standards, and local tax compliance.

• Demonstrated proficiency in cash flow management, strategic planning, and execution.

• Hands-on experience with SAP, Zoho Analytics, and Hyperion financial systems.

• Strong analytical, organizational, and communication skills.

Additional Requirements:

• Exceptional ability to thrive in a fast-paced, high-pressure environment.

• Availability to manage complex financial operations across multiple time zones.

• Demonstrated aptitude for implementing innovative solutions in financial processes.

• Willing to support on shifts & Weekend support.

Snowflake started with a clear vision: develop a cloud data platform that is effective, affordable, and accessible to all data users. Snowflake developed an innovative new product with a built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. We are now a global, world-class organization with offices in more than a dozen countries and serving many more.

Our Alliances organization is seeking a Partner Account Manager (GSI) to join our growing team. In this role you will strategically plan and deliver a cross-functional strategy to achieve sales and development goals across our current and potential Global and Regional SI, Cloud and ISV partners.

We are looking for an individual who understands the Partner and Alliances ecosystem and how to grow and manage a region. In addition to selling and developing partners, you will be responsible for driving marketing activities with your partners to increase brand awareness and product adoption.

You will have a unique opportunity to work for a company who has rapidly evolved from a disruptive start-up to a global force to help mobilize the world’s data.

IN THIS ROLE YOU WILL GET TO:

• Define and put in place a structure to lead the strategy for GSI in the ASEAN region
• Evangelize, enable and develop go-to-market strategies to accelerate the GSI business
• Increase mindshare of Snowflake with our identified GSI partners in ASEAN
• Manage a portfolio of high performing Global Systems Integrators (GSIs) to achieve partnership goals including sales quotas, as well as technical and marketing activities
• Formulate winning strategies and strategize account engagements with the field to win together
• Work with sales, solution engineering, professional services and other relevant teams to collaborate for success
• Develop partner specific account plans to include annual & quarterly goals, as well as marketing and enablement plans
• Work collaboratively with our sales and sales engineering teams to meet territory sales goals
• Work collaboratively with our global program, Cloud and ISV teams to meet the global program goals
• Adhere to and support various program guidelines, rules, and measures
• Ensure that the partners maintain baseline training and knowledge of Snowflake, create joint solutions together built on Snowflake
• Align GTM strategy across various business segments in Snowflake with the appropriate GSI partners

ON DAY ONE WE WILL EXPECT YOU TO HAVE:

• 15+ years of industry experience within partnership/alliances, sales, marketing, business development
• 5+ years of direct channel sales/management experience within the data, cloud , GSI or SaaS space
• Ability to design and present business plans, track and articulate program progress, design and document program guidelines for distribution throughout the organization (all levels)
• Bachelor’s degree or relevant experience
• Ability to travel up to 50% of the time

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake

Our Risk Services Practice provides an invaluable safeguard in today’s complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance, systems to strategy, business plans to business resilience. We help clients manage, mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology, finance, data analytics, regulatory requirements, data security and privacy, internal audit, and the third parties our clients rely on, to help clients deliver quality results and meet their strategic objectives.

• Support the GenAI lead in the development and articulation of the organization's AI strategy, ensuring alignment with overall business objectives.
• Identify and coordinate opportunities for AI-driven innovation and efficiency across various LoS (Lines of Service).
• Identify and assess new tools for onboarding, working with relevant parties to obtain the appropriate clearances and address firm risk processes.
• Coordinate with L&D locally and globally to determine available collateral and develop (and regularly update) a formal learning plan for Singapore users.
• Coordinate across xLoS teams responsible for implementing AI initiatives, ensuring consistency and supporting their timely and successful execution.
• Coordinate messaging and communications across the firm regarding AI strategy, technology/tools, and L&D.
• Collaborate with senior leadership to secure buy-in and resources for AI projects and initiatives.
• Ensure that AI initiatives comply with ethical guidelines and regulatory requirements and are aligned with PwC Global.
• Work with alliance partners to strengthen relationships and align on go-to-market approaches.

Job Description:

ACA Pacific is currently seeking a Channel Account Manager to join our dynamic team in the fast-paced IT industry.

As a Channel Account Manager, you will play a vital role in establishing and nurturing strong relationships with our channel partners to drive sales, increase market share, and achieve business objectives. Your focus will be on managing and expanding our channel network to maximize revenue and create mutually beneficial partnerships.

In this role, you will receive a basic salary along with a commission scheme that rewards performance.

Responsibilities:

1. Channel Partner Management:

• Develop and maintain strategic relationships with existing channel partners, such as value-added resellers (VARs), system integrators, and distributors.
• Collaborate with partners to align business goals, establish joint business plans, and drive mutual growth.
• Provide regular training, enablement, and support to partners to enhance their product knowledge and capabilities.

2. Sales and Revenue Generation:

• Work closely with channel partners to identify sales opportunities, develop sales pipelines, and close deals.
• Collaborate with internal sales teams to ensure effective lead management and seamless handover of opportunities.

3. Channel Development and Expansion:

• Identify and recruit new channel partners to expand market reach and coverage.
• Conduct thorough evaluations to assess potential partners, considering their expertise, market presence, and alignment with company values.
• Provide ongoing support and resources to enable partners to effectively promote and sell the company's IT products and solutions.

4. Collaboration and Communication:

• Foster strong cross-functional relationships with internal teams, including sales, marketing, product management, and support.
• Collaborate with marketing teams to develop channel-specific marketing campaigns, collateral, and promotional materials.
• Communicate regularly with channel partners to provide updates, share information, and promptly address any concerns or issues.
• Represent the company at industry events, trade shows, and conferences to enhance brand visibility and strengthen partner relationships.

Requirements:

• Experience in a Sales Role or similar role within the IT industry is advantageous.
• Demonstrated track record of achieving sales targets and driving revenue growth through channel partnerships.
• Strong understanding of channel management strategies, partner ecosystems, and indirect sales models in the IT industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels.
• Solid negotiation and problem-solving abilities to address partner challenges and resolve conflicts.
• Analytical mindset with the ability to interpret market data, identify trends, and make data-driven decisions.
• Proactive and results-oriented, with a strong sense of ownership and accountability.
• Familiarity with IT products, solutions, and industry trends.
• Willingness to travel as needed to meet with partners, attend industry events, and visit customers.

Join our innovative team at ACA Pacific and be part of the IT industry's transformation. Apply now and contribute to our success as a Channel Account Manager.