We are looking for a Restaurant Supervisor, Singaporean or PR only, for our new outlet, The White Label located at The Sultan Hotel.

Supervisor Job Overview

In the supervisor role, you will be responsible for handling the team’s tasks and assignments and making sure employees are appropriately performing assigned tasks. A key element of this role is to oversee the efficient, effective performance of job duties. Success in this role is measured by keeping output quality and costs within acceptable levels.

Supervisor Job Responsibilities and Duties

• Plans employee shifts and work schedules
• Coordinates job assignments and cross-training between and within divisions
• Provides feedback on employee work performance
• Prepares reports and updates for upper management
• Organizes events that will make a positive impact on employees
• Supervises processes and ensure smooth operations

Supervisor Job Requirements

• 3+ years of proven experience
• Experience in previous leadership roles
• Exceptional verbal communication skills
• Remarkable time management skills
• Excellent writing and literacy skills
• Detail-oriented and introspective
• Optimistic in high-stress environments
• O Levels and above/or equivalent required

Roles & Responsibilities

• Team player, motivated, with good communication and guest service skills.
• Able to commit during weekends and public holiday.
• Provide a high quality of service and deliver excellent dining experience to all guests.
• Able to handle a fast paced environment and can work with positive attitude towards co-employees.
• Checking in on dining customers to enquire about food quality and service.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.
• Good upselling skills and able to assist Restaurant Manager to achieve monthly target

Candidate is responsible for all day-to-day management of the restaurant, kitchen and catering requirements at the hotel, to ensure the highest standards of service delivery and customer satisfaction are achieved, as well as delivery of the restaurant operations in a sustainable and profitable manner. Candidate must be able to create and revise recipes, seek out new ingredients, delegate kitchen tasks, stay up-to-date on current food trends and techniques, and ensure their kitchens adhere to all relevant local health department codes.

· Proven work experience and be well versed in both North and South Indian dishes

· Prepare authentic South Indian Dishes,Local Indian Dishes like varities of Murtabak, Roti john , Thosai,Mee goreng , Mee Kuah

· North Indian Dishes: Chapathi. Naan, Tandori Roti, Tandori chicken, Palak Panneer, Keema, Halo, Channa masala, Samosa, Etc.

· Able to handle/cook Large Quantities. Cooking Multi - Indian Cuisine and Malay Cusines in Large Volumes both in gravies, Soup and dried and also can able to do Nasi Padang, Mee Siam, Mee Rebus.

· Need to stock and manage Spices, dry and wet groceries, Fresh and Frozen meats and supervise mixtures

· Ensuring Kitchen in clean and safe all times according to SFA Standard

· Ensuring Food safety and Good Quality of Food and Its Ingredients

· Able to work in a Fast Pace Environment.

· Able to take over ad-hoc duties during a shortage of Manpower

· Able to work on Sunday and public holidays.

· Check on ingredients or look into replenishing ingredients on daily basis

· Maintain Kitchen Equipment’s and Machines.

· Maintain Stocks according to the requirement

Job Requirements;

§ Minimum experience of 7 years required

§ Added Advantage Proven work experience and be well versed in both North and South Indian dishes. Ideally able to tweet the dishes to fit the local taste too.

§ Able to work on weekends and public holidays

§ Able to do night shift

§ Ability to thrive in a high-pressure, fast-paced environment

§ Ability to work and stand for long hours

• DUTIES,
• Recruiting, training and supervising staff.
• Agreeing and managing budgets.
• Creating staffing rotas.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Dedicated, ambitious, and self-motivated restaurant manager with 3 years' assistant managerial experience and excellent customer service skills. ...

• Ensure sufficient staffing levels are in place to cover all absence and holiday dates.
• Ensure sufficient stock levels of consumables and chemical products are controlled.
• Highlight staff training needs and carryout where necessary
• To liaise with customers and staff for the purpose of giving and receiving feedback.
• To ensure working areas are free from slips, trips and fall hazards and that all Health & Safety requirements are met
• Ensure all housekeeping equipment is in good working order and report any faults, maintain an inventory of equipment.

Sales & Marketing Supervisor

Manage existing customers and develop new business

Responsible for clients requests and develope long term relationship with clients

Resolve clients' concerns and feedback

Strong understanding and communication skills are required

Can work well independently as well as in a team

Sales & Marketing Supervisor

Manage existing customers and develop new business

Responsible for clients requests and develope long term relationship with clients

Resolve clients' concerns and feedback

Strong understanding and communication skills are required

Can work well independently as well as in a team

Order supplies to stock inventory appropriately

-Verify and endorse all incoming products materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

Must be able to work night shift and split shift

Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift or rotating shift, if required.
• Willing to work OT on public holiday and weekend
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• Receiving and confirming walk-in, telephonic, and online reservations.
• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Assigning guests to tables they prefer, while keeping table rotation in mind.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Be well-versed in our menu and products.
• Helping out with other positions in the restaurant as needed.
• Adhere to hygiene and safety standards
• Adhere to the company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekends & PH.

Roles & Responsibilities

· Receiving and confirming walk-in, telephonic, and online reservations.

· Greeting guests as they enter, and putting them on a waiting list as necessary.

· Providing guests with menus and answering any initial questions.

· Assigning guests to tables they prefer, while keeping table rotation in mind.

· Engaging with guests to ensure they're happy with food and service.

· Responding to complaints and helping to resolve them.

· Be well-versed in our menu and products.

· Helping out with other positions in the restaurant as needed.

· Adhere to hygiene and safety standards

· Adhere to the company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekends & PH.

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

The Floor Supervisor/ Public Area Supervisor oversee and direct the day-to-day operation of an assigned area of the guest room floors or public areas.

Financial Returns

• Works with Assistant Housekeeper in the preparation and management of the Department’s budget. Being the role model to lead the team for best practices.

Responsible Business

• •Manage storage areas
• •Maintain adequate stock levels
• •Complete stock takes as required
• •Conduct shift briefing to ensure hotel activities and operational requirements are known
• •Reports directly to the Assistant Housekeeper or equivalent
• •Provides support and maintain good working relationship with RA and other front-line personnel
• •Cooperate, coordinate and communicate with guests and colleagues in his or her own department and other related departments
• •Conduct inspection of guest rooms and or designated area
• •Provide support to front-line personnel so they can deliver the highest level of guest service possible
• •Ensure that IHG and Hotel standards are maintained
• •Conduct training and retraining of front-line personnel as required
• •Ensure that safety and security standards are maintained
• •Perform other duties as per assigned
• •Generates and follow up on Maintenance work orders
• •Prepared to implement assigned tasks during emergencies such as fire, power outages and bomb threats

What we need from you

Join our team as our Housekeeping Supervisor (Laundry & Uniform/ Public Area/ Rooms Floor) in InterContinental Singapore Robertson Quay. You’ll have ambition, talent and obviously, some key skills.

Reporting to the Executive Housekeeper, we’re looking for someone who:

• · has at least 1 year experience in a similar capacity in hospitality industry
• · is responsible for the upkeep and cleanliness of hotel guest rooms, public area and maintenance of hotel linen supply
• · is a great team player and contributes to the success of the Housekeeping department
• · is willing to go the “Extra Mile” in order to exceed guests’ expectation
• · has supervisory skills to guide and coach junior colleagues
• · is able to work on a rotating roster

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

In collaboration with the Restaurant Manager and Assistant Manager, supervises all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

As a restaurant captain, you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. At the same time, in collaboration with the Assistant Manager to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

Financial Returns

• Assisting the Assistant Manager to maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.

Guest Experience

• Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
• Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
• Greet, smile and maintain eye contact with guests at all times
• Deliver responsive, warm and caring service to guests

Responsible Business

• Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures.
• Ensure that all restaurant equipment (coffee and beer & water machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs.
• Perform other duties as assigned.
• Responsible for guiding the hostess, waiter/waitress and bus boy/girls in the performance of their jobs.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment during outlet’s operation.
• Responsible for the overall sanitation and cleanliness of the outlet during the shift.
• Responsible for the proper maintenance and good working order of all equipment, furniture and fixtures in the outlet.
• Responsible for consistently implementing the service standards and operating procedures in the outlet.
• Responsible for ensuring sufficiency of manpower in the shift.
• Performs other duties and responsibilities assigned by immediate superior, which leads to guest satisfaction and profit for the hotel.
• Alert management of potentially serious issues.
• Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
• Handling tactfully on guest request or complaint
• To ensure the standards of service are delivered

What we need from you

High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service outlet or similar setting. Hospitality Management Degree or some college preferred.

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork, ordering, interpreting results, and giving and receiving instructions.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• May be required to work nights, weekends, and/or holidays.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Duties and Responsibilities

· To assist the Project Manager or Project Engineer in the daily execution of work;

· Inspecting construction sites regularly to identify and eliminate potential safety hazards;

· Enforcing site safety rules to minimize work-related accidents and injuries;

· To supervise the work of sub-contractors and in-house workers;

· To work closely with other site operations staff to meet the project schedule;

· Ensure installation is carried out as per construction drawings;

· To monitor the progress and quality of work being performed by workers;

· Ensure that works are executed within an acceptable standard of workmanship;

· Attend the daily tool-box meeting and convey clear instruction accordingly;

· Understand and ensure compliance with project requirements and scope of work.

Summary of Qualifications

1. Vocational Certificate in any relevant technical discipline;

2. At least 3 years of working experience in the related field;

3. Proven experience working as a Supervisor;

4. Good knowledge of local building codes and construction safety regulations;

5. Working knowledge of construction tools and equipment;

6. Possessed of relevant safety certification (SCWSH / BCSS / CSOC / W@H / First Aid etc.) is desirable;

7. Highly proactive attitude, self-motivated, team player, problem-solving skills;

8. Excellent organizational and communication skills;

9. May need to work on Sunday and public holiday.

10.Able to work night shift and split shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Calling All Positive & Team-Oriented Stars in Bugis!

*Join our exciting new Halal restaurant family!*

We're looking for enthusiastic individuals (Service Crew & Supervisor & Manager) to join our team in the vibrant Bugis area!

*Do you have:*

* A positive attitude and a smile that lights up a room?

* A willingness to be a team player and support your fellow crew members?

*If so, we want YOU!*

*Responsibilities include:* Creating a welcoming atmosphere for guests, ensuring smooth restaurant operations, and delivering exceptional service in our Halal establishment.

*Benefits:*

* Competitive pay: $11-$12 per hour (Part-time)

* Growth opportunities in a fun, fast-paced environment

* 2 weekends off per month!

*Apply Now!*

Job Descriptions

• Assisting tax manager with all the tax matters.
• Handle corporate tax and business tax.
• Prepare and review tax computation.
• Handling financial statements.
• Liaise with clients for tax matters.
• Guiding tax juniors.
• Respond within a short time frame as well as anticipate client queries.
• Keeping clients informed of tax status progress concerning all aspects of the service provided.
• Guide the juniors.
• Other ad-hoc duties assigned by Accounting & Tax department.

Job Requirements

• Diploma/Advanced Diploma/Degree in Accountancy
• with at least 5 years of relevant experience (accounting/ auditing firm)
• Detailed-oriented and able to work well under pressure
• Self-motivated, independent, and able to work with minimal supervision
• Proficiency in Mandarin would be an advantage as dealing with Chinese clients is required.
• Positive working attitude with strong initiative and a team player

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

**We regret to inform that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF ADMINISTRATION PTE LTD and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

• It is a hunting sales roles. The candidate needs to acquire new customers and actively seek out new sales opportunities.
• Achieve monthly sales targets and objectives
• Bringing in new potential customers
• To maintain and develop relationships with existing clientele.
• Work closely with interior designers & home owners
• Responsible for coordination and supervision of project schedule
• Make appointments and visit potential customers for new business opportunities
• Ensure timely collection of payment after sales rendered.

Requirement

• Possess own vehicle (advantage)
• Comfortable with outdoor hunting
• Must be outspoken & comfortable doing cold calls
• Willingness to travel within Singapore
• Good PR & communication skills
• Self-motivated, confident & results driven
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Senior Executive specialized in Outdoor and Direct Sales or equivalent.
• Able to converse in English & Mandarin (to liaise with Mandarin speaking associates)
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

 Positive attitude and commitment to excellence

 Respective skills in functions to be performed

 Excellent interpersonal and communications skills

 Team work

 Willing to learn and able to work under pressure

 Experience in F&B Operations

 Preferably 3 years of previous experience in serving in restaurant

 · Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

1. Attent Project Meeting and inform management if any changes

2. able to understand working drawing and maintain work with SS & client requirement

3. able to distribution job to worker and report manegement

4. update worker time card and sumbit office every 15 days

6. prepare job done certification and get sign from maincon

7. able to immidiate action if client ask for anything

8. may need to works shifting basis

9. Submit Progress report and highlight drawing

10. and any other job which asign by management

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 3 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our sta! to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure e"cient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Sta!, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our sta! during busy moments in our fast-paced environment. Ultimately,

you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond e"ciently and accurately to customer complaints
Regularly review product quality and research new vendors

Organize and supervise shifts Appraise sta! performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a manager
Able to work during weekends and public holiday if require.

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait sta!Familiarity with restaurant management software, like OpenTable and PeachWorks

Strong leadership, motivational and people skills
Acute financial management skills BSc degree in Business Administration; hospitality management.

· Oversee the daily operations of the outlet for efficient operations.

· Plan and assign daily workloads to team members.

· Plan team members’ work schedules and compile timesheet

· Report on management regarding sales results and productivity

· Handle preparation and ensure desired quality and standards service are achieved

· Develop marketing strategies to improve sales and profitability

· Provide excellent service experience to all customers

· Handle all customer queries and feedback in a professional and timely manner

· Ensure that policies and standard operating procedures are strictly adhered to

· Guide and monitor work performance of all staff

· Monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards

· Analyze and resolve problems in a timely and accurate manner

· Oversee purchasing to stay within budget

· Able to perform additional duties as requested by the Management as and when required