*Seeking for a talent with minimum 4 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 4 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Summary:

• Basic up to $5000
• Location : Central
• MNC, Great Career Progression

Responsibilities:

• Provide comprehensive secretarial support, including managing calendars, scheduling meetings, and organizing appointments and engagements.
• Coordinate both internal and external meetings, ensuring smooth logistics for onsite or virtual gatherings.
• Arrange and coordinate complex travel arrangements, including visa processing and accommodations, for business and personal trips.
• Execute various errands and provide event support as required.
• Proactively anticipate the CEO's needs and assist in ad-hoc tasks to facilitate efficient operations.
• Act as a liaison between the CEO and other stakeholders, conveying instructions and ensuring effective communication.
• Liaise with external vendors and service providers, negotiate contracts, and oversee service delivery.
• Maintain confidentiality and handle sensitive information with discretion and professionalism.
• Any other duties as assigned by the CEO to support organizational goals and priorities.

Requirements:

• Minimum Diploma Graduate in any discipline.
• Relevant experience in executive support and administrative roles.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Zach Soew (R22104243)

Job Description

( Junior /Senior / Supervisor warehouse with experience welcome apply )

Warehouse assistant / Senior Warehouse / Logistic Specliast / Junior / Entry level / can apply

( Jurong ,Tuas , serangoon , tai seng, Jurong East , Woodlands ) Company transport provided

5 days work week + OT + Good Bonus (Permanent role)

salary up to $3800++

· Perform daily store operations such as receiving, storage, handling, picking, and packaging of goods

· Practice good housekeeping of warehouse area

· Junior /Senior / Supervisor warehouse with experience welcome apply

· Warehouse assistant / Senior Warehouse / Logistic Specliast / Junior / Entry level / can apply

· ( Jurong ,Tuas , serangoon , tai seng, Jurong East , Woodlands ) Company transport provided

Requirements:

◾with forklift license or without forklift license welcome apply

Full Training provided

Good Pay + OT + Good allowance + High Bonus( Permanemt role )

Interested candidates please send an updated Resume / CV or WhatsApp’s your resume to 98332779 (No Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

Duties and Responsibilities

· Move inventory and materials across the Warehouse

· Process inventory for delivery and stock checking

· Check delivered items and ensure quality

· Update logs and documentation for inventory processing

· Operate forklifts to move or store inventory

· Ensure workspace is free of debris and remove safety hazards

Requirements and Qualifications

· Forklift Licence to operate the Company Forklift as needed

· Good verbal and written communication skills

· Highly organized and able to store items efficiently

· Be able to follow all health and safety procedure and regulations

Good Pay + Good allowance + Good Bonus

-Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

-Consultant In-charge: Quah Li Lian (Lilian)(Registration No: R1983286)

Good Pay + Good Bonus ( 5 Days Work Week )

Junior / Entry Level / No experience / Senior Welcome apply / Full Training Provided Job Description:

· Receive, unpack and check all incoming shipments. Conduct simple quality inspection.

· Pick and pack all outgoing shipments against delivery orders and any other related documentation, coordinates with courier, forwarders or local drivers.

· Performs data entries into ERP – inventory control system

· Report and notify order processing team for all discrepancies in incoming or outgoing shipments.

· Perform housekeeping duties to ensure our warehouse is kept tidy and clean

Job Requirements:

· Minimum GCE “N” level

· At least 2 years working experience in warehouse operations

· PC literate with simple MS office knowledge

Good Pay + Good allowance + Good Bonus

-Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

-Consultant In-charge: Quah Li Lian (Lilian)(Registration No: R1983286)

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Regional Internal Audit Assistant Manager to be part of their Internal Audit team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities for Regional Internal Audit Assistant Manager:

• Conduct assigned audit tasks as directed by the Head of Group Internal Audit or a delegate.
• Evaluate, document, and test internal controls within business processes to identify opportunities for improvement.
• Prepare detailed work papers that support audit findings and conclusions.
• Confidently communicate audit results to management.
• Draft concise, accurate, and relevant audit reports.
• Offer technical support to junior team members when needed.
• Recommend improvements to audit procedures by integrating data analytics.
• Assist in handling whistle-blower complaints as directed.
• Perform additional audit reviews and tasks as assigned.

Requirements:

• Degree in related field
• Minimum of 5 years' internal audit experience in corporate setting
• Experience in listed company and Certified Internal Auditor is a bonus
• Comfortable with extensive travel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

5 days work per week

$2,000 - $2,500 Basic salary + up to $1000 Transport allowance + Sales Commission

Job Description

• Achieve monthly & yearly sales target
• Develop the department’s allocated channel business (Café, Restaurants, Lower Trade)
• Conduct sales analysis and implement effective sales strategy & planning to meet sales target
• Work with department manager to plan and execute department’s project/s.
• Source for new potential business opportunities or account/s constantly to facilitate sales growth
• Regular sales visit to existing customers
• Work closely with customer to understand their requirements
• Communicate value and benefits of products effectively to generate sales opportunities
• Submit weekly report on sales calls
• Provide after sales service & problem solving solution
• Send monthly SOA & follow up with timely payment collection

Requirements

• GCE ‘O’ Level or Diploma
• Minimum 2 years of sales experiences (preferably in foodservice industry)
• Frozen experience preferred
• Proficiency in Microsoft Office (Word, Excel & Power Point)
• A team player with high adaptability level and self-motivated
• Service and people-oriented individual
• Flexible, creative and strong sense of responsibility
• Candidate must possess own car

• Good Bonus - AWS + up to 6 month Variable Bonus / Permanent Role

Engineer / Electrical engineer / Project Engineer / Junior & Senior & Engineering can apply

• Entry level / Junior / Senior / No experience welcome apply X 3 Opening

• Full training provided

Responsibilities:

§ Planning, co-ordination and execution of LTA and SMRT projects

§ To attend all interface and co-ordination meetings with different stakeholders and contractors

§ Installation, monitoring, supervision, testing and troubleshooting of RTU at site

§ Preparation of project documents and drawings

Requirements:

§ Relevant Diploma in Electrical Engineering/Computer Engineering from a recognised Polytechnic

§ Strong interpersonal skill with a positive attitude

Our benefits and compensation for permanent position are as follows:

Salary for experience candidates will be considered based on the years of experience and our internal salary structure

1 month AWS

Variable Bonus ranging from 1 to 6 months depending on individual and company performance

Working hours: 8.00 am to 5.00 pm / 8.30 to 5.30 pm / 9.00 am to 6.00 pm / 9.30 am to 6.30pm / 10.00am to 7.00pm

Working days: Monday to Friday (1 day work from home per week)

Annual Leave: 14 days up to 17 days for non-executive (Assistant Engineer and below)

18 days up to 21 days for executive (Engineer and above)

Medical benefits of $500 per financial year (Benefit is extended to spouse and children (below 21 years old) of married employees)

Insurance coverage: Hospital & Surgical (Benefit is extended to spouse and children (below 25 years old) of married male employees and child (below 25 years old) of married female employees)

Term Life

Personal Accident

Maternity Insurance for female employee and spouse of male employee on the birth of their 1st 2 children claimable up to delivery bill of $6,000.00 whichever is lower.

Flex Dollars of $500 per financial year

Free annual year-end Health Check-Up

Monthly Birthday Party Celebration

Monthly Sports Activities

New Born Gift

CSR Initiatives

Department Bonding Activities

Biennial team building and staff appreciation dinner

Gym Corner for employees to exercise

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Sales Consultant (Fitness)

• 5.5 days | 11am – 8pm (1 to 2 hours break) | Willing to work on weekend
• Gross up to S$ 3,000 +
  Address : Central

Requirement

• Prior sales experience, preferably in direct sales, retail, or the fitness industry

Responsibilities

• Meet and interact with individuals from diverse backgrounds to promote products and services.
• Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business.
• Perform general administrative tasks related to sales and client management as required.
• Drive sales through effective communication, understanding client needs, and presenting suitable solutions

Apply now for Interview arrangement

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

• Manage Corporate and Retail Sales and Marketing (including handling Corporate enquiries, quotations and invoicing)
• Analyse market research and perform administrative duties of the Sales & Marketing department
• Disseminate this information throughout the company, and make recommendations to maintain a competitive and differentiated offering
• Formulate and implement publicity strategies and establishing and maintaining good media relations
• Liaise with media, public relations and advertising agencies
• Organise and handle events, launches and ceremonies
• Possess the ability to work independently with initiative, as you will be working without close guidance and expected to lead in marketing initiatives
• Responsible for handling customer feedback and to ensure that these are handled effectively and professionally

Our Client:

• IT Industry
• Aljunied
• Mon – Fri, 9am – 6pm
• UP $6,000 Basic + Commission + Phone Allowance

Job Description:

• Address technical business needs of partners and end users through presales support, including:

1. Presentations
2. Demos
3. Proof of Concept (POC)
4. Proposal writing
5. Compliance tables
6. Statements of Work (SOW)
7. Training/Product enablement

• Gain proficiency and certifications in assigned products through self-directed and formal training.
• Conduct independent hands-on POCs.
• Present vendor solutions to partners and end users.
• Provide updates and training to partners and end users as needed.
• Work closely with product managers and channel account managers to close opportunities.
• Ensure timely and accurate reporting.

Requirements:

• Min. Diploma in Information Technology or equivalent.
• Min 2 years of hands-on working experience in Cybersecurity Domain.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Deidrie Chiam Rui-Xuan | EA Reg No: R23116361

RS Recruitment Agency LLP | EA Lic No: 17C8809

• Processing quotation and sales orders
• Liaising with Suppliers for product related matters including purchase order creation
• Must be customer & team oriented.
• Candidate must possess at least secondary/Pre-U/A level/College in any field.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Candidate must be suitable for working in a fast pace environment
• Dynamic work environment

Role:

• Become a product ambassador, presenting and proposing our offerings to ship owners, managers, operators, and other clients across domestic and international markets.
• Uncover and cultivate promising new business opportunities, expanding our reach and success.
• Leverage your network to connect with potential clients, building strong relationships for long-term partnerships.
• Nurture and maintain strong, ongoing relationships with existing client accounts, ensuring their needs are consistently met while fostering long-term partnerships for mutual growth and success.
• Be the point of contact for customer inquiries, crafting quotes and overseeing the entire sales journey, from pre-sale to post-sale support.
• Grow the sales team to unlock new avenues for the company.
• Stay at the forefront of the industry by actively participating in events and networking sessions.

Requirements:

• Minimum of 2 years of marine industry sales experience in Singapore.
• Demonstrate exceptional English language skills, along with presentation and communication prowess.
• Thrive in a self-starting environment, driven by results.
• Experience with SAP and CRM tool knowledge considered a valuable asset.
• Maintain composure under pressure while delivering outstanding customer service.

Role:

• Drive organic business growth by generating revenue from both new and existing customers and markets. Oversee and manage all direct sales channels and the bidding activities required for those channels.
• Develop a sales plan aimed at achieving revenue retention, growth, and securing new business within a personal customer portfolio or sector. Meet or exceed personal sales targets and contribute to overall business growth objectives.
• Create and implement client relationship management plans to engage with key decision-makers and influencers within customer organizations. Facilitate effective communication, enhance customer value, and address any issues.
• Set clear goals for each sales call or meeting. Customize standard materials to deliver compelling presentations to decision-makers and influencers. Ask targeted questions to gather insights, assess customer interest, and address areas needing further explanation.
• Build a professional network within the business sector and represent the company in interactions with customers and at industry events. Gather market intelligence and enhance the company’s visibility and reputation for its services.

Requirements:

• Diploma or Degree in Business Management or a related field, with 2-3 years of experience in marine sales or similar industries.
• Strong familiarity with and established networks within the marine industry.
• Ability to build strong customer relationships and engage comfortably with diverse groups of people.
• Earns the trust and confidence of others through honesty, integrity, and authenticity.
• In-depth knowledge of the Singapore market, with practical experience to help expand the market presence.

Job Description

· Procurement and sales

· Source & procure equipment/ components/ spares, etc.

· Vendor evaluation and registration

· Prepare purchase requisitions

· Price negotiations

· Prepare sales contracts

· Prepare shipping documents

· Management of supplier and client relationships

· Resolve issues related to requirements, substitutions, damages, quality, delivery and other important terms and conditions.

· Ensure accurate and timely payment for invoices

· After sales service

Job Requirements

· Candidate must possess a Diploma in Engineering or Business Admin with at least 5 year(s) of relevant experience in Marine/ Shipyard.

· Strong communication negotiation and interpersonal skill

· Bilingual in English and Mandarin

· Proficient in Microsoft Office applications (Outlook, Excel, Words and Powerpoint, etc.)

Job Responsibilities:

- Connect with potential adult learners at roadshow events, promoting various educational programs.

- Provide informative demonstrations and articulate the benefits of adult learning courses.

- Identify the specific needs and career aspirations of prospective learners to suggest suitable courses.

- Participate in corporate events and community seminars to showcase adult learning opportunities.

- Actively pursue sales leads, converting interest into enrollments.

- Follow up on leads and inquiries to encourage course registrations.

- Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients.

Requirements:

- Diploma/Degree or equivalent experience in adult education, sales, or related fields.

- A minimum of 2 years in sales or client-facing roles focused on adult learners.

- Hunter mentality with a proactive approach to identifying and engaging potential clients.

- Passionate about facilitating lifelong learning and skill enhancement for adults.

- Strong verbal communication and effective presentation skills for diverse audiences.

- High work ethic, positive demeanor, and willingness to learn.

- Excellent time management and organizational skills.

- Fluent in Mandarin for effective communication with Mandarin-speaking clients.

Job Description

• Industry/ Organization Type: Distribution of Collectibles
• Position Title: Van Sales Representative
• Working Location: MacPherson
• Working Hours: 5 Days, Mon – Fri (8.30am – 6pm)
• Salary Package: Basic Salary + Commission + OT + AWS
• Duration: Permanent

Key Responsibilities

• Manage and maintain relationships with current clients while proactively developing new customer accounts.
• Follow up on customer reorder requests, coordinate and plan delivery schedules.
• Stay informed about industry trends and pricing shifts to maintain competitive positioning.
• Oversee sales performance, providing insights and suggestions during periodic sales meetings to enhance overall results.
• Pursue and drive overall sales targets.
• Identify new opportunities in the market and develop strategic plans to expand the customer base.
• Other tasks as necessary.

APPLY NOW!!!

• Must possess a valid Class 3 driving license (Company van provided, can be driven home).
• Previous sales experience in the Toys or Candy industry is an added advantage.
• Ability to work independently, with good interpersonal and communication skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70539 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Reporting to: Executive Director

Responsibilities:

• The Sales manager will be responsible for the performance and delivery of the Asia Pacific events and research portfolio. The global sales team are focused on selling conference and roundtable sponsorships, sponsorship of proprietary research projects and podcasts.
• The role will require a dynamic and proven sales manager, preferably with at least 6 years management experience who is looking for a role in a growth environment. The ideal candidate will have sold successfully to financial institutions internationally not just locally, have a good knowledge of the financial and professional services marketplaces and be currently employed.
• The successful candidate will be a proven achiever and natural communicator with excellent presentational skills, confident telephone manner and an articulate proposal writer. They will be an excellent networker who can demonstrate the ability to build and retain a broad rolodex of clients, frequently conduct in person meetings and be able to report and forecast concisely. They will be well versed in the importance of achieving and exceeding monthly and quarterly sales performance targets.
• The successful candidate will be responsible for delivering the Asia Pacific sales portfolio (both acquisition and renewal) and have the opportunity to source and sell Asian clients into the global product portfolio. They should have a successful track record of selling across a portfolio of products and geographies.
• We are attracted to individuals that have a get the “job done” attitude, and are comfortable "leading from the front" and delivering results themselves.
• The primary drivers for success as a Sales Manager will be the following;

1. Achieving revenue targets on both a personal and team basis
2. Maximizing yield across the product portfolio
3. Networking effectively within our community, both with the sell side (Professional service firms) and the buy side (families and family office executives)
4. Achieving a set number of KPI's per week for engagements, meetings, and proposals
5. Actively seek referrals and prospect efficiently
6. Responsible for accurate reporting and forecasting on a weekly basis

Key attributes required to fulfil the positions remit and responsibilities:

• Proven sales delivery and management skills
• Outstanding communication skills both orally and written
• Excellent presentational skills and the ability to close efficiently.
• Ability to multi-task effectively.

Additional skills which will be looked upon favourably:

• Strong Financial services market knowledge
• Foreign languages
• Creative and innovative thinker. Someone who can execute out of the box.

Job Listing: Manager - F&B

Working Days: Monday to Saturday
Location: Bukit Merah
Salary: Base Salary: $3500 - $5000

ABOUT THE ROLE:

As an Manager in the F&B sector, you will report to the Operations Manager (OM) and join the Operations Team on an exciting journey. This role offers opportunities to deepen your understanding of managing food courts and coffee shops.

DUTIES AND RESPONSIBILITIES:

Operations:

• Lead a team of Food Court salespersons to achieve sales targets and enhance overall outlet performance.
• Guide F&B Supervisors to ensure smooth daily operations.
• Set clear directions and provide guidelines to the operations team in accordance with company SOPs and workflows.
• Build and maintain strong relationships with landlords, relevant authorities/agencies, and stall tenants.
• Support inspections from authorities (e.g., NEA, SFA, Civil Defense) during outlet evaluations and follow up on necessary actions.
• Collaborate with landlords on building matters, joint promotions, and events.
• Market food stalls to tenants and ensure timely rental collections.
• Oversee lease renewals, negotiate terms, and follow up with stall tenants.
• Source qualified tenants and food offerings to fill vacant stalls, ensuring full occupancy.
• Propose activities based on market demand.
• Initiate prompt legal actions for debt recovery (e.g., stall rentals) to minimize credit losses.
• Manage daily sales settlements.
• Partner with Business Development and Project teams to identify new business opportunities and oversee renovations.
• Ensure financial and operational performance for the designated food courts and coffee shops.
• Collaborate with senior management and financial teams on outlet budgets.
• Develop comprehensive business plans and provide regular performance reports, including sales and budget analyses, to senior management.
• Suggest strategies to improve the profitability of outlets.
• Uphold and enhance quality and service standards.
• Mentor employees through ongoing feedback and performance expectations.
• Conduct regular inspections of hygiene, service quality, and product standards, providing feedback to stall tenants.
• Ensure stall pricing aligns with agreements.
• Evaluate the performance of stall tenants.
• Supervise stall tenants and cleaning contractors to maintain high service quality and cleanliness.
• Conduct weekly and monthly outlet meetings.
• Ensure maintenance and engineering work proceeds according to schedule.

Administration:

• Review staff performance and recommend actions for confirmations, promotions, and training.
• Address disciplinary issues, grievances, and conflicts within the team.
• Manage termination procedures in line with company guidelines.
• Effectively communicate company policies and procedures to team members and stall tenants.
• Oversee outlet float, petty cash, and daily sales collections.
• Ensure accuracy in daily sales reporting and timely banking.
• Submit outlet reports promptly.
• Prepare and submit monthly reports to senior management.
• Implement cost control measures for all expenses according to budget.
• Take necessary actions against stall tenants and contractors for non-compliance with service standards and agreements.
• Perform any other assigned tasks as needed.

JOB REQUIREMENTS:

• Passion for the F&B industry and its operational processes.

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target
• Acting as a role model to your team, Manage and coach the team on ways to handle customers’ enquiries / feedback / complaints in a professional manner according to the brand’s service standards and expectations

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good problem-solving skills, self-motivated with a strong ability to set goals, delegate work and follow up on results
• Possess good interpersonal skills and be able to work independently
• 6 days, 9 /12 hour shift (rotation of shift)

What you will do:

• Responsible for managing Foam Agent and Foam Hardware demand creation and sales activities in South East Asia, reporting to the Territory Sales Manager, Asia.
• Based upon close assessment of ongoing projects, formulate and provide monthly order bookings and sales revenue forecasts. This will include analysis of potential risks and opportunities, to maximise forecast accuracy.
• Participate in weekly sales staff calls and update the Territory Sales Manager and the Product Sales Director on order bookings and sales revenue forecast achievement.
• Set pricing recommendations and discount structures and participate in Special Price Request (SPR) review calls with the Territory Sales Manager, Pricing Manager and Regional Sales Manager - Foam.
• Support existing distributors and systems integrators, driving demand creation and sales to achieve the required minimum expectation. Act as Account Manager, help resolving issues that may arise in supply chain and customer service. Collaboration with Inside Sales, Product Management, Customer Service, Technical Services, Quality Management and Logistics teams will also be required.

How you will do it:

• Identify potential new distributors and systems integrators in market segments where gaps have been identified.
• Support the distribution network in marketing activities to promote awareness of Foam products, whether in conjunction with the Product Sales Director, Business Development and Marketing teams or separately in targeted events.
• Develop a close and trusted relationship with JCI operations teams throughout South East Asia.
• Work in close cooperation with the Regional Sales Manager - Foam and the Indonesia Sales Manager, Special Hazards.
• Understand and interpret technical specifications and inquiry documents.
• Support competitor product and price profiling to determine price positioning of JCI Foam products.
• Participate in analysis of key market segments; understand market structure with key end-users, EPC contractors and specifiers.
• Ensure that accurate records of sales activities are maintained in Salesforce.com and achievement of key sales performance metrics.

What we look for:

• Preferably based in Singapore
• Bachelor’s degree, preferably in Engineering and/or other related discipline
• At least 3-5 years sales experience in a channel sales / B2B market selling related products, with a proven track record in sales achievement
• Strong presentation skills
• Fluent English - spoken and written
• Ability to work independently with minimal direct supervision
• Willingness to travel throughout South-East Asia region
• Knowledge of oil, gas and aviation industries would be an advantage.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

The Export Sales Manager reports to Country Sales Manager. He/She is responsible for the overseas sales and commercial partnership for the distributor accounts under his/her portfolio. He/She is tasked to optimize value for the product through the distributor markets by building strong sales relationship, driving visibility and distribution excellence, monitoring sales progress, marketing execution and overall account management. He/She interacts with the distributors and develops close working relationship with Marketing, Service and SCM, thereby executing the different job functions relative to business operations. He/She is responsible for managing the Sales of the Export Markets as well as communicating the business direction from senior management effectively.

Key Responsibilities

• Sales Targets: Define and meet annual sales targets for value and volume, ensuring consistent growth across markets.
• Strategic Planning: Collaborate with distributors to create and implement sales and marketing strategies, documented in a "Sales Calendar."
• Market Expansion: Identify and manage a network of agents/distributors, focusing on market penetration and effectiveness.
• Campaigns: Develop and implement sales ideas and campaigns based on market seasonality.
• Market Visits & Product Launches: Organize market visits, launches, and trainings, with 2-3 visits per market per year.
• Risk & Inventory Management: Monitor AR, sales risks, and channel inventory sell-through rates.
• Distributor Engagement: Lead bi-annual roundtable meetings for market development and growth.
• Consumer Care: Work with distributors on consumer care to expand market reach and distribution.

Job Requirements

• Education: Bachelor's or higher in Marketing, Business, or related fields.
• Experience: At least 3 years in export sales, ideally with TV + Soundbar, IT, or electronics products and distributor management.
• Skills:
  • Strong relationship management across multiple levels.
  • Sales-driven mindset with commercial acumen and regional consumer trend insight.
  • Excellent independent management of sales objectives, multitasking, and planning.
  • Proficient in communication, negotiation, and presentation.
  • Team player with a capacity for frequent travel.