Job Scopes:-

1. To know 350 products and their performance of the company

- To understand the 350 products and their performance can lead to various achievements

- To enhance market competitiveness, expand customer base, potentially increase sales and profits

- To optimize the product portfolio, improve customer satisfaction, contributing to the long-term development of the company

2. To learn sales skills

1. To provide more valuable solutions may lead to winning more customers and expanding market share.

2. To understand that by better meeting customer needs and building strong relationships, satisfaction and loyalty can rise.

3. To improve in sales skills with his technical knowledge also signifies personal professional development, laying the groundwork for future advancement and career growth.

3. To learn market research and market strategies

1. To precise market targeting and effective strategies.

2. To understand for engaging with customers and market development can bring forth new business opportunities, such as expanding product lines.

3. To draft presentation with effective promotion and market communication can make our company's brand more recognized in the target market.

Roles & Responsibilities

• Preparing sales quotations, invoices, and work orders
• Inspection documents
• Data keying
• Accounts Receivable
• Answering and responding to sales phone calls
• Organising operational activities
• Tabulate monthly sales report
• Participating in meetings and take meeting minutes
• Ordering of office supplies
• Administrative duties: photocopying, scanning, printing, and filing of documents
• All other duties are required by the Company

We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will be responsible for developing and implementing effective sales and marketing strategies to drive business growth. The role requires a combination of sales acumen, marketing creativity, and strong interpersonal skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

The main job responsibility for this position is the sales of clinical laboratory services; promote awareness of the products and services; understand customer’s needs, maintain positive working relationship, strategize client engagement and marketing plans to meet financial targets and to gather competitor information.

Responsibilities

• Generate leads and cold call prospective customers
• Meet with customers/clients face to face or over the phone
• Understand the needs of customers and be able to respond effectively with a plan of how to meet these needs
• Generate sales with new customers
• Manage existing accounts
• Provide regular reports on sale activities
• Monitor market and competitors' activities
• Build and maintain positive working relationships with customers
• Meet sales KPIs

Education and Experience

• Diploma, Higher Diploma, Degree
• Required language(s): English

Skills, Knowledge and Abilities

• Goal-driven person
• Excellent written and oral communication skills
• Strong interpersonal skills
• Meticulous, independent and resourceful
• Strong initiative and high professional conduct
• Ability to multi-task and adapt in a dynamic environment

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• Work closely with the Manager and other team members to ensure that projects are delivered on time and within budget.
• Attend client meetings and ensure that project timelines are on track (e.g., setting agendas, taking notes, following up on action items)
• Identify potential project risks and collaborate with other team members in developing contingency plans to mitigate them
• Collaborate with the development team to ensure that project requirements are being met and that any issues are addressed in a timely manner
• Communicate project status updates to clients and team members
• Being proactive in ensuring client requests are attended to
• Establish and offer competitive prices to customers.
• Negotiate purchase pricing with suppliers for competitive advantage.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferably in Chemical engineering / Chemistry / Material Science
• At least 1 year of working experience in relevant fields
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Oriented Management

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Increase new customer account for Business Growth
• Perform cold call activities
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage
• Undertake task/project assigned to achieve Organisational objectives.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree in Chemical engineering/ Chemistry / Material Science
• At least 5 years of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $4,500 (depends on qualification and experience)

Job Description

· Establish and develop stronger relationships with existing & new clients

· Ability to prospect and self-generate leads

· Identify new business opportunities

· Plan and execute sales activities

· To achieve set revenue and business goals

· Ensure customers satisfaction with the company products and services

Requirement

· Candidate must possess at least Primary/Secondary School/"O" Level or equivalent.

· Possess Class 3 driving license

· At least 1 Year(s) of working experience in the related field is required for this position.

· Self-motivated, independent and responsible personality

· Able to make cold calling

· Possess good personality and positive mindset

· Able to communicate in English, Mandarin & Dialects (for business communication)

· Applicants should be Singaporean citizens

· Possess own vehicle / Company provide transport allowance

Job description

1. lead the team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data.

Responsibilities

• Organize all store operations and allocate responsibilities to personnel.
• Supervise and guide staff towards maximum performance.
• Prepare and control the store's budget aiming for minimum expenditure and efficiency.
• Monitor stock levels and purchases and ensure they stay within budget.

Roles and Responsibilities:-

• Uplift the existing Administrative, Human Resources, Finance and/or Logistics aspect of the company.
• Assist in Human Resource-related responsibilities, such as Time & Attendance, Claims, Employee Records, On-boarding and other day-to-day tasks assigned by the Directors.
• Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.
• Maintain the structure of accurate records of inventory and warranty of our product offerings, both hardware and software. Maintain company's organization chart and admin-related documentations and records, such as preparing letter of offer, confirmation, increment & promotion, etc.
• Appreciate the initiative to continuously improve the company’s standard operation procedures (S.O.P), system and structure as well as the welfare of the company.
• Periodically assist Sales Team on administrative tasks (Sales Pipeline, Commission calculation, etc).

Requirement:-

• Diploma / Degree in Human Resources, Business Administration or equivalent
• Minimum 1 year experience
• Good understanding of the HR practices including Employment Act
• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Job Summary:

• Salary Range: Up $4100+ AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Assist the managers in overseeing the daily operations for Office Towers
• Attend to feedback and manage relation of occupants
• Investigate and follow up with appropriate methodology and effective defect rectification works
• Attend and manage fitting-out works to ensure house rules, authorities’ requirement and prescribed safety standards are complied
• Liaise and co-ordinate with contractors / vendors to ensure that their works/service delivery are completed on time and as per contract requirements and agreed KPIs
• Ensure timely implementation and completion in renewal of term contracts and statutory licenses
• Raise PO and certify job completion / delivery undertaken by contractors / vendors
• Manage and update online systems including occupant portal, digital directory, access control and online PTW

Requirements:

• Possess experience in office building/ office tower is a must

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Yeo Hui Wen (Joan)

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Senior HR Executive

Job Scope

• Process documentation of promotions, transfers, conversions and salary increments of security officers
• Prepare monthly and annual HR reports relating to headcount, working hours and manpower cost
• Put together regular and adhoc payroll and costing reports for management.
• Liaise with government authorities and agencies on employee-related matters
• Perform online submission of statutory claims to various government agencies
• Assist in all necessary certification (ISO) and licences of the company with full compliance of regulations.

Requirements

• At least 3 years of experience in HR Generalist preferably in security industry but not necessary
• Good knowledge of Employment Act and other employment related legislation and regulations
• Good interpersonal skills with initiative and teamwork
• Meticulous, reliable, well-organised and able to exercise discretion
• Able to multi-task and work independently in fast paced environment
• Proficient in MS Office especially Excel
• 5-day work week
• Able to start work with short notice/immediately

Job Scope

• Process documentation of promotions, transfers, conversions and salary increments of security officers
• Prepare monthly and annual HR reports relating to headcount, working hours and manpower cost
• Put together regular and adhoc payroll and costing reports for management.
• Liaise with government authorities and agencies on employee-related matters
• Perform online submission of statutory claims to various government agencies
• Assist in all necessary certification (ISO) and licences of the company with full compliance of regulations.

Requirements

• At least 3 years of experience in HR Generalist preferably in security industry but not necessary
• Good knowledge of Employment Act and other employment related legislation and regulations
• Good interpersonal skills with initiative and teamwork
• Meticulous, reliable, well-organised and able to exercise discretion
• Able to multi-task and work independently in fast paced environment
• Proficient in MS Office especially Excel
• 5-day work week
• Able to start work with short notice/immediately

We are looking for a talented and driven senior Marketing executive who has a passion for fashion/ bridal industry. Should possess a fashion background, project management skills, analytics and a passion for achieving results. You’d be expected to roll up your sleeves to get things done while maintaining a high standard of excellence.

Roles & Responsibilities

- Generate overall ideas and strategies based on insights and industry trends

- Work closely with sales to understand market to plan and manage promotions, partnerships and sponsorships

- Drive marketing campaigns/events

- Manage internal and external communication platforms to ensure consistent and clear messaging

- Work with the creative and digital to best improve the customer journey on website and social platforms

- To grow and maintain social media accounts

- Create and communicate the annual marketing calendar

- Partnerships and influencer collaborations: support in identifying strategic partnerships aligned with our branding

- Evaluate in-store customer experience and all digital platforms and customer touch points

- Be on the lookout for new inspirations/trends in line with the Brand’s direction

- Manage deadlines and ensure timely execution of all campaigns and events

ROLE REQUIREMENTS

- 2+ years managing multiple digital accounts

- Hands-on experience in campaign and event management

- Ability to translate and transform creative ideas into tangible results

- Familiar with all things design, digital, media

- Analytical and prioritisation skills

- Exceptional creative thinking and a passion for developing innovative marketing campaigns

- Excellent communication and writing skills

- Proficiency in digital marketing tools, analytics platforms is a bonus

Pay Range

• 3,600SGD - 4,600SGD

Benefits

• Work-life balance company culture
• Annual leave and others (medical, hospitalisation, child/family care leave)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Purpose:

• The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives
• Channel Partner and Vendor engagement
• Execution - Credit management, Order processing, AR Collections
• Operational excellence - pipeline management, forecasting and inventory management

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience is required.​

Education and Certification:

Required Education:

Preferred Education:

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects

Requirements:

• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

ADMIN EXECUTIVE (TEMP 5 Day Week)

· Manage day-to-day employee-related issues.

· Responsible for recruiting, screening, interviewing, and placing of workers.

· MOM Applications – Work Pass & S Pass.

· Prepare confirmation letters and monitor every Employee’s contract expiry for renewals.

· Update and manage employee records.

· Responsible for maintaining all training records; including Core Trade.

· Submission of applications and claims and then to follow up on the payment procedures.

· Preparation and monitor jobs completion schedule to carry out routine maintenance works by sub-contractors.

REQUIREMENTS

· The appointment is temporary for at least 2 months and it is possible to be permanent after two months.

· Minimum GCE O Level with at least 1 years related working experience, preferably within a Construction field.

· Good communication and interpersonal skills.

· Knowledge of MOM statutory requirements and pass issuance process for foreign employees preferred.

· Willing to multi-task.

Job Description

*Must know how to do full set of accounts*

• Ensure timely, accurate month-end closing and financial reporting.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for accounting processes and tasks.
• Coordinate and liaise with internal parties to support intercompany activities.
• Support forecasting and budgeting exercise as per corporate guidelines.
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax, and government authorities where required.
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures, and forms both statutory and internal.
• Assist in new processes and system implementation when required.
• Plan and control the company’s cash flow, funding, and budget allocation.
• Ensuring all accounting systems, practices, controls, and procedures are fully compliance with company policy.
• Establish effective internal control procedures to improve accounting and reporting systems.

Job Requirements

• Minimum 3 years of experience in accountancy.
• Diploma/Degree in relevant field.
• Efficient in Microsoft Excel, Word etc.

This role is designed for a marketing executive (at least 3-5 years’ experience) with robust track record and technical skills in digital and performance marketing strategies, marketing analytics, excellent interpersonal and communication abilities, strong campaign and agency management track record, focused commitment to excellence, and deep motivation to learn and grow.

Key responsibilities:

1. Strong driver of all marketing campaigns with a clear eye for technical set-up and technical optimisation
2. Define clear marketing objectives and measurables with external agencies and
3. Curate target personas, competitor social and digital landscape and customer journey to develop actionable insights
4. Audit content calendar and provide actionable, research-based input to curate content
5. Manage SEO agencies with a clear eye on 1) target KPIs 2) SEO goals 3) technical process
6. Work with external freelancers on the design and production of marketing collaterals and assets
7. Work with external marketing agencies for on-site marketing and partnerships/sponsorships with key stakeholders such as universities
8. Build relationships with our external partners in Southeast Asia and Australia, manage communication lines, and oversee booking data from each partner
9. Strategic identification of the right marketing channel (OSEP) and the right content type based on user journey and target persona.
10. Assist the team in developing an overall content marketing plan and digital marketing plan
11. Manage, report and optimise the performance of organic channels and campaigns
12. Manage, report and optimise the performance of paid channels and campaigns
13. Ownership of marketing KPIs for each content asset class and for each marketing channel (OSEP)
14. Promote our marketing assets and content on various marketing platforms/Channels outside of Facebook/Google
15. Work closely with agency in A/B testing to optimise ad performance
16. Monitor and manage cost per clicks to ensure optimised investment returns
17. Provide reporting fortnightly to management
18. Write clear briefs with specific, measurable targets for short-term promotion or engagement campaigns and facilitate implementation.
19. Provide clear reporting on performance of short-term campaigns
20. Manage KOL campaigns with clear ROI reporting and recommendations

Required skills and attributes:

1. Bachelor's degree preferably in business, data analytics or marketing with good honours OR general degree with honours with training and certification in digital marketing
2. Candidates with 3-5 years of experience and proven track record as a digital and performance marketing specialist
3. Extensive hands-on experience in campaign management tools and A/B experimentation
4. Experience in articulating coherent and well-defined marketing strategy paper and agency briefs
5. Strong in campaign and project management, with ability to work with multiple stakeholders, manage competing priorities, and meet tight deadlines
6. Well versed in campaign performance management, optimisation and reporting across all OSEP channels
7. Strong experience in working with copywriters, graphic designers and other content creators to curate brand-specific, original and impactful content that drives marketing outcomes and meet campaign goals
8. Technically competent in the functionalities of google analytics and search engine optimisations
9. Agency experience a big plus
10. Experience managing a marketing budget or a team is an advantage
11. Deep understanding on how to use data to optimise performance of website, Adwords, and Facebook Ad
12. Robust track record in building brand awareness through managing organic (shared/owned/earned) social media post and brand campaigns.
13. Strong Microsoft Power Point and Excel Skills desirable
14. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
15. Strong content curation background and ability to chart and execute a strategic SEO roadmap
16. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
17. Excellent time management and organisational skills
18. Dependable and proactive in follow up
19. Robust execution and implementation abilities
20. Highly independent and able to work under stressful situations

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Highlights

• Conducive working environment

Job Description

The Singapore Hockey Federation (SHF) is committed to Encourage, Promote, Develop, and Manage the game of Hockey in Singapore. SHF is a non-profit organization, which is registered under the Charities Act and is affiliated with the Singapore National Olympic Council, The Asian Hockey Federation, and The International Hockey Federation.

SHF is currently on the lookout for high-caliber applications for the following role:

SPORTS OPERATIONS & DEVELOPMENT EXECUTIVE

Essential Duties

To participate in the following committees, as well as to assist the General Manager in any other ad hoc tasks as assigned

Development of Hockey as a sport

• Promote the development of hockey in the community & the schools, enhancing participation, and creating a network of collaborators to increase hockey’s presence in the community.
• Help put in place suitable programs for engagement in hockey, promote access to hockey programs breaking down barriers to participation
• Monitor & assess progress

Workplan & Sports Administration

• Assist in the preparation the “MYSP” (multi-year sports plan) and annual operational plan in accordance with the requirements of SSC (Singapore Sports Council), as and when required.
• Assist in monitoring progress of the “MYSP”, to ensure that KPIs are met.
• Ensure that all operations and procedures conform to the prevailing regulations, policies and guidelines issued by the Singapore Sports Council from time to time.
• Submit quarterly reports to SSC and the SHF on progress made in the specified areas of responsibilities.
• Responsible for the timely submission of reports and quality business information to SSC.
• Manage all facilities bookings made by the organisation
• Manage all travel and accommodation bookings made on behalf of the organisation

Public Relations & Marketing

• Help to uplift SHF’s profile in the community
• Conceive & execute plans to publicize & market Hockey to schools, community organizations & potential sponsors
• Prepare publicity / communications materials & press releases, ensure that they fulfil SHF & sponsors’ needs, and are rolled out on time.
• Coordinate the production and distribution of collaterals & marketing materials for major international tournaments, and help garner sponsorship
• Maintenance and Update for SHF Social Media Platforms
• To assist general admin executive on improvement of the Website, and ensure that it is regularly updated and monitored.
• Build a network of Key Stakeholders to support SHF, and maintain a database of sponsors & stakeholders

Supporting Executive and Sub-Committees’ Work

• Providing support to sub-committees such as Executive Board, Youth Development Committee & Communications and Community Committee etc to help drive initiatives. Compliance
• Maintain and update record of register for inventories, stock take and assets.

Other Duties

• Any other duties & tasks directed by EB, commensurate with the level of the post.

This job description is not to be regarded as exclusive or exhaustive. It is an outline indication of the areas

of responsibilities & relevant activities that the incumbent would be engaged in, and may be amended from time-to-time to align with the changing needs of SHF.

Minimum Qualifications (Knowledge, Skills and/or Abilities Required)

• Possess at least a Diploma relevant to Sports Science/Management/Administration
• Good knowledge of the infrastructure of the SportSG, SNOC, and relevant NSA, together with a background in the relevant sport would be an advantage
• Able to work on weekends if necessary

Other Requirements

· Singapore Citizen

Note: Salary is negotiable

Job Description

• Position: Sales Manager
• Working Hours: Mon-Fri (9am-6pm)
• Salary (commensurate with experience): Up to $5,200 + Commission + Transport Allowance + Performance Bonus
• Duration: Permanent
• Industry: Software

Main Responsibilities:

• Develop and implement a strategic sales plan to achieve sales targets and drive revenue growth.
• Lead, motivate, and mentor a team of sales professionals, providing guidance and support.
• Identify new market opportunities and develop innovative sales strategies.
• Build and maintain strong relationships with key customers.
• Conduct market research and competitive analysis to stay updated on industry trends, customer preferences, and competitor activities.
• Provide regular sales forecasts, reports, and updates to senior management, highlighting key metrics, achievements, and challenges.
• Develop and implement sales training programs and initiatives to enhance the capabilities of the sales team and improve overall sales performance.
• Participate in networking events, conferences, and industry trade shows.
• Any other ad-hoc duties assigned.

Requirements:

• Bachelor’s degree in business, marketing, or a related field.
• At least 5 years of prior experience as a Sales Manager.
• Prior experience in infrastructure or construction sector is required.
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Roles and Responsibilities:-

• Assist and support team members in the Business Development team.
• Understand company’s product and solutions and be able to assist in preparation of sales proposals.
• Able to communicate effectively with customers if necessary.
• Will be required to help in documentation tasks for the Business Development team such as CRM data entry, quotation preparation and reports generation.
• Will have the opportunity to work on Admin or Marketing-related tasks.
• Able to conduct market research and provide feedback to the Development team.
• The individual must possess and employ the highest ethical and business standards and always conduct himself/herself with the greatest degree of professional integrity.
• Assist in cold calls, email and reaching out to potential customers.
• Further progression will be to assist with cold call with an attainment of KPI which will be agreed upon, when sufficient understanding of our product has been achieved.
• There will be remuneration with each conversion by team members to a successful demo, as well as conversion to a successful closure.

Requirement:-

• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week