Vacancies for Sales executive for our new outlet in Jurong Point.

We are looking for team members with friendly character to handle our retail sales.

Job duties include handles customers query on product sizes, trying of products and counter sales.

1. To manage fleet operations for vehicle services

2. Ensure compliance with safety regulations and standards.

3. Attend to indoor services and customer enquires

6. Oversee and support daily operations

7. Assist on phone enquiries and email

8. Responsible for general warehouse operations and activities.

9. Perform any others duties that may be assigned from time to time

10. With driving and forklift license with be an added advantage

Job Info:

• Salary: Basic up to $3000 + Comms
• Working Hours: Monday - Friday
• Office hour
• Location: Jurong East MRT

Job Scope:

• Collaborate with hiring managers or clients to understand their staffing needs, job descriptions, and qualifications required for open positions.
• Provide guidance on market trends, salary benchmarks, and candidate availability.
• Use various channels to identify potential candidates, including job boards, social media, career sites, professional networks (e.g., LinkedIn), and referrals.
• Engage with passive candidates who may not be actively job searching but could be a good fit for open roles.
• Collaborate with the hiring manager or client to determine appropriate salary and benefits packages.
• Extend job offers to successful candidates and manage negotiations regarding salary, benefits, and start date.
• Ensure smooth communication between candidates and employers during the offer process.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

We are looking for an HR Executive to oversee key HR functions, from recruitment and onboarding to work pass management and daily administration, ensuring smooth and efficient operations.

Working Location: Kallang, Central Region

Job descriptions:

• Handle the full end-to-end-recruitment process inclusive of onboarding and off-boarding (e.g. job posting, coordinate for interviews, preparation of offer letters, new hirers onboarding orientation, exit clearance)
• Assist in the application, renewal and cancellation of work passes using MOM Portal
• Checking of agencies timesheets and invoices
• Prepare recruitment reports for HOD
• Submission of quarterly manpower survey from Ministry of Manpower (MOM)
• Handling and managing confidential documents and maintenance of p-files
• Handle day-to-day HR administrative work such as timely update of employees’ data in Timesoft system, preparation of letters such as acceptance of resignation, termination, promotion and more, keep track of locker keys given to employees, prepare name cards for Managers and more
• Assist in employee engagement activities
• Payroll experience will be added advantage
• Any other ad-hoc duties as assigned by HOD

Job requirements:

• Minimum Diploma in Human Resource or relevant fields
• At least 2 years of payroll experience (Timesoft experience will be an added advantage)
• At least 2 years of full HR spectrum will be an added advantage
• Able to work independently in a fast-paced environment

Job Description

Contracting Strategy & Management:

• Lead the planning and development of contracting strategies for all terminals, ensuring alignment with project scope and contractor market insights. Involve early on, starting from the Investment Proposal stage.
• Oversee the contractor pre-qualification process.
• Set up contracts, manage scope changes, and address scheduling obstacles in close coordination with the Project Manager.
• Manage the entire tendering process up to contract awards.
• Develop contracting and sourcing plans while organizing tender boards in compliance with the Global Tender Procedure.

Supplier Management:

• Organize and conduct pre-qualification assessments for tenders.
• Ensure an updated list of qualified vendors and contractors is maintained.
• Conduct site visits for contractors involved in growth projects as required.

Contract Management:

• Ensure procurement contracts are implemented effectively, monitored, and fully utilized.
• Ensure contract availability and visibility, as well as compliance with procurement policies and principles.
• Evaluate supplier contracts with stakeholders and determine necessary adjustments or terminations.
• Collaborate with Project Managers to negotiate Variation Orders for growth projects.

Purchase-to-Pay (P2P):

• Oversee and execute all stages of the P2P process (Request, Approve, Order, Expedite, Receive) to ensure timely delivery of services/products, leveraging the ERP system.
• For purchases exceeding SGD40K without framework agreements, manage the supplier selection process, including market analysis, development of RFIs and RFPs, conducting clarification meetings, and coordinating with internal partners.

Project & Category Strategy Development:

• Develop project and category strategies based on key procurement categories, conducting internal and external analyses to secure and sustain optimal business value in terms of cost, efficiency, and risk management.
• Ensure availability of goods and services according to budget and planning requirements.

Annual Procurement Plan:

• Execute terminal procurement plans and budgets.
• Perform spend analysis, contract reviews, and process improvement assessments, aligning initiatives with stakeholders.

Continuous Process Improvement:

• Regularly review S&P policies and systems to identify and recommend P2P process improvements to the Manager of S&P.

Performance Measurement:

• Monitor and analyze performance by measuring KPIs (e.g., P2P, savings, contractor safety) and provide recommendations for improvements.

Job Requirement:

• Solid commercial awareness with experience in Contract Law, including drafting contract/specification clauses.
• Proven track record in contract negotiations and vendor management.
• Strong negotiation, communication, and analytical skills; decisive and proactive.
• Quick learner, team player, and able to work independently.
• Minimum 3 years of experience in Contracting Management or Procurement.
• Bachelor’s Degree in any discipline.

Other:

• Monday - Friday
• AWS
• West Area

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

· Achieve growth and hit sales targets

· Participate in the development of company sales strategy

· Identification and development of new customer

· Conduct regular visit to customer.

· Willing work in site for maintenance of heat transfer equipment

· Good command of written and spoken in English.

· Prepare weekly sales activity report & quotation logs

Job Description

• Industry Type: Ship
• Working Location: Boon Lay
• Working Hours: 5.5 days (Alternate Saturday)
• Duration: Permanent Role

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Maintain accurate records of shipping documents as per SOP standards

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements

· Diploma or equivalent

· With 1 – 3 years of relevant experience

· Proactive and positive working attitude

· Meticulous with good organizational skills

· Proficient in MS Office

· Good interpersonal skills and able to work independently with minimum supervision

Responsibilities:

• To work with the Sales Manager to execute and implement action plans and activities for Makino product in the region assigned and to achieve the target.
• Lead the development and execution of marketing strategies, including campaigns, content marketing, digital marketing, and branding initiatives.
• Identify and pursue new business opportunities, including key partnerships, joint ventures, and new market entries.
• Build and maintain strong relationships with key clients, partners, and stakeholders to enhance customer satisfaction and long-term business partnerships.

Requirements:

• Bachelor’s degree in Business, Marketing, or Engineering
• Minimum of 3 years of experience in sales and marketing within a B2B environment
• Candidate with experience in Additive Manufacturing service bureau is preferred.
• Proven ability to develop and implement strategic sales and marketing plans aligned with company objectives
• Strong expertise in digital marketing, including SEO, SEM, social media, and content marketing strategies

Highlight

• Five Working Days
• Medical Benefits
• Petrol Fleet Card
• Company phone with SIM Card
• Commission Incentive
• Own transportation is required

Position Objective and Summary

• Generate new business and manage existing customer relationships in the waste management industry
• Achieve sales targets and ensuring customer satisfaction through the development of strategic plans and effective communication with clients.

Main tasks /Activities / Responsibilities

• Identify and develop new business opportunities through research, networking, and cold calling.
• Generate sales leads and build relationships with potential and existing clients.
• Develop and maintain a thorough understanding of the waste management industry and its products and services.
• Provide timely and accurate sales forecasts and reports.
• Work closely with the operations team to ensure customer satisfaction and retention.
• Ensure customer service excellence through timely resolution of customer issues.
• Attend trade shows, conferences, and other events to network and generate leads.

Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.)

• Minimum of 2 years of experience in waste management sales or related field.
• Good interactions and negotiation skill and presentable looking
• Having own transportation is preferred
• Proven track record of meeting or exceeding sales targets.
• Strong knowledge of the waste management industry and its products and services.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Willingness to travel as required.

Job Responsibilities:

• Plan and execute pre-event and post-event operations meetings
• Liaise with venue management to ensure events are properly staffed
• Produce detailed proposals for events (timelines, venues, suppliers, legal obligations, staffing, and budgets)
• Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel) Itinerary planning, reservations, and booking etc
• Provide on-site support for events
• Monitor event activities to ensure the client and event attendees are satisfied
• Generate and collate invoices for payment to vendors
• Certain administrative work will be expected

Job Requirements:

• Proficient in MS Office Application
• Experience in events management will be an added advantage
• Ability to work as part of a team.
• Excellent problem-solving abilities.
• Must be creative and able to prioritize tasks in the face of many challenges.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Responsibilities:

Staffing

• Work with the hiring managers on manpower requests and ensure timely filing of vacancies.
• Manage the entire recruitment process, including candidate screening, onboarding, and offboarding. This includes but is not limited to advertising positions, conducting interviews, securing job offers, and managing internship programs.
• Administer MOM work pass application, renewal, cancellation, and other related matters.

HR Administration

• Maintain and update employees’ p-file in the SharePoint, ensure information is accurate and current.
• Monitoring of staff attendance and provide daily attendance reports to HQ HR.
• Coordinate annual medical check exercise for operational staff.
• Participate in continuous improvement initiatives and assist in updating HR policies & procedures, and the staff handbook.

Employee Relation

• Plan and organize employee engagement programs and activities to improve employee relations and foster a harmonious and motivating work environment.

Office Administration

• Managing office supplies, such as stationery and pantry beverages, ensuring adequate stock at all times.
• Liaise with external vendors and service contractors for administrative needs.
• Sourcing and purchasing of office supplies as needed.
• Issuance of staff uniforms, monitor and ensure timely replenishment of stock
• Coordinating weekly laundry service for soiled jumpsuits and ESD shoes & booties.

Other Duties & Responsibilities

• Perform any other duties and responsibilities as and when assigned by the superior or management.

Requirements:

• Diploma/Basic Certificate in Human Resource Management or equivalent.
• Minimum 2 years of relevant working experience in the similar job scope, preferably in the manufacturing industry.
• Basic knowledge of the Employment Act and MOM regulations.
• Excellent interpersonal and human relations skills.
• Self-driven, meticulous, and is able to work well under pressure with minimal supervision.
• Good verbal and written communication skills in English, ability to read and communicate in Chinese (liaise with Chinese associates).

Job Responsibilities:-

• Incorporation of company
• Amendments to company constitution
• Share allotment and/or share transfers
• Handle full spectrum of corporate secretarial duties including company incorporations, striking-off of companies, preparation of directors'/shareholders' resolutions
• Perform Customer Due Diligence and KYC checks
• Maintain register of controllers, nominee shareholders, and directors
• Maintain statutory records, registers and other relevant documents required by laws and regulations of Companies Act
• Ensure timely statutory filings to ACRA
• Preparation of XBRL Financial Statements
• Responsible for billings

Job Requirements:-

• Diploma/Degree in Business Administration or Law or CSIS qualification
• ACRA Qualified Individual
• Minimum 2 years relevant experience
• Independent, organized, multitask and meticulous
• Good communication and interpersonal skills
• Able to work under pressure with a good sense of urgency in a fast pace environment
• Knowledge of MS office (Word, Excel, PowerPoint)

The Customer Service Executive is responsible and accountable for (but not limited to) the following:-

* Handling of all customer's (master/manager/owner or third party) invoicing process.

* Maintain system integrity regarding supply orders

* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies

* Exercise responsibility for accurate and timely performance of all activities

* Assist in managing weekly order status reporting

* Provide administrative support for the Manager

* Fresh Graduates are welcome to apply

Benefits Summary:

• Attractive remuneration, great perks, and performance incentives
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field

Job Description:

• Provide daily administrative support.
• Coordinate and liaise closely with internal and external parties to arrange appointments, ensuring timely responses to customers.
• Update and maintain the customer database to ensure data accuracy and timeliness.
• Maintain accurate records of customer interactions and transactions.
• Sort and organize customer data to facilitate effective analysis and reporting.
• Perform administrative tasks as needed, including data entry and filing.
• Assist in event preparation and coordination.
• Perform other ad hoc duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

Responsibilities:

• Responsible for the full cycle of in-house recruitment functions, including job posting, screening, conducting interviews, and making an offer to shortlisted candidates.
• Conduct HR orientation and induction programs for new employees.
• Apply for and renew foreign employees' work passes.
• Participate in the continuous improvement of the HR work processes, workflow, policies, and procedures applicable to the Singapore labour market.
• Assist in general administrative duties where necessary.

Requirements:

• Min. Diploma / Degree in Human Resources Management or equivalent.
• Min. 2–5 years of relevant recruitment experiences, preferably from EPC environment.
• Prior experience handling direct employees is a must.
• Good knowledge of the Employment Act, MOM regulations, & practices.
• Self-motivated and able to work under pressure.

Mun Siong Engineering Limited is a market leader in turnkey solutioning for the Oil & Gas, Petrochemical, Energy, Pharmaceutical & Power industries for more than half a century.

Are you ready to drive success with us, create meaningful connections and are committed to delivering exceptional value to customers?

What we offer

We pride ourselves in championing diversity, inclusion, work-life balance, and harnessing technology for a brighter future. For us, sustainability isn't just a buzzword, but a way of life. We also pride ourselves on being at the forefront of environmental responsibility, integrating eco-friendly equipment and practices into everything.

Responsibilities

• Coordinate purchasing activities for engineering materials / equipment, and services based on the company's needs.
• Handle quotation, issue purchase order and maintain updated records
• Track orders and ensure timely delivery.
• Update internal databases with order details.
• Conduct market research to identify pricing trends.
• Evaluate offers from vendors and negotiate better prices.
• Vendor sourcing activities.
• Prepare reports – Price evaluation report, expenses report and etc.
• Performs other duties as assigned.

Requirements

• Relevant working experience in procurement, preferably from EPC environment.
• Good understanding of supply chain procedures.
• Hands on experience with purchasing software.
• Computer skills in Microsoft Office Suite (Word, Outlook, Excel and Power Point).

Benefits

• Two-way transportation pick-up provided
• Hybrid working

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

• Stock Ordering and liaising with supplier (good with numbers)

• Answering phone calls

• coordination and scheduling of ongoing works

• use simple mircosoft word and excel

• daily following up of ongoing project and logistic

• checking & placing of orders with supplier through email and fax

•billing and filing

• calling up customer to ensure no outstanding Bill

WITH INTEREST OR EXPERIENCE IN AUTOMOTIVE

ASSIST IN PLANNING AND IMPLEMENTATION OF DIGITAL AND OFFLINE MARKETING CAMPAIGNS AND PROMOTION PLANNING

CREATE NEW BUNDLES, PROMOTION CAMPAIGNS TO MAINTAIN DEMAND FOR PRODUCTS

PLAN AND MONITOR THE ONGOING COMPANY PRESENCE ON SOCIAL MEDIA

LAUNCH OPTIMIZED ONLINE ADVERTS THROUGH GOOGLE, FACEBOOK ETC TO INCREASE COMPANY AND BRAND AWARENESS

OTHER AD HOC DUTIES AS MAY ASSIGNED BY COMPANY

BIS Safety is a safety equipment distributor dedicated to protecting people with products from the world’s most reputable manufacturers. The company’s mission is to deliver great safety products that protect people at work so that they get home safe

Key Responsibilities:
- Identify and explore new business opportunities, markets, and partnerships to drive company growth.

- Develop and implement strategic plans to achieve sales targets and expand the company’s client base.

- Build and maintain strong, long-lasting relationships with clients, partners, and stakeholders.

- Conduct market research and analysis to stay updated on industry trends and competitor activities.

- Prepare and deliver presentations and proposals to potential clients.

- Monitor and report on business development activities and progress to the management team.

Requirements:
- Bachelor’s degree in Business, Marketing, or a related field.

- Minimum of 3 years of experience in business development, sales, or a related role.

- Excellent communication, negotiation, and presentation skills.

- Ability to work independently and as part of a team in a fast-paced environment.

- Proven track record of achieving and exceeding business development targets.

- Proficiency in Microsoft Office.

Responsibilities

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• Minimun O-level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Job Highlights

• Basic Salary with Commission pay package
• Good Basic + Comm; $55,000-$85,000 per annum on-target earning
• Festive Leaves & Birthday Leaves
• Career progression
• Work life balance
• Permanent role
• Entry level candidates who are keen in recruitment sales will be considered
• Training will be provided

Key Responsibilities

• 360 Recruitment role
• Perform business development and acquire new clients' accounts
• Contact potential clients to understand and qualify their requirement and budgets for any hiring needs
• Respond efficiently to enquiries with appropriate information
• Establish, maintain and enhance relationship with clients
• Generate KPI and business development through market research, networking and business requisitions
• Source and screen for acitive & passive candidates with respect to clients' hiring requirement
• Negotiate terms & offer between client companies and successful candidates

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.