• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Proficient in prospecting, negotiation and managing customers relationship
• Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
• Display critical thinking and analytical skills
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.

Job Requirements

• Must have Certificate of Employment Intermediaries (CEI) with FDW module
• Strong communication and interpersonal skills.
• Proficiency in both English and Mandarin is necessary to effectively communicate with customers who speak these languages.
• Previous experience in a customer-facing role or in the service industry is a plus.
• Able to work on weekends

Maid Agency EA Personnel

- Attractive starting salary (based on experience)

- Able to start work immediately

- High commission

- Near MRT

- Performance bonus

- Provide Training

Roles & Responsibilities

We are looking for EA Personnel to join our growing business.

EA Personnel Responsibilities:

• To handle sales and customers enquiries
• To interview helpers and arrange their bio-data
• To facilitate interviews between the employers and helpers
• To match customer's requirements with helper's profiles & recommend most suitable helpers to the employers
• Process all necessary documents required for deployment
• Perform all necessary Work Permit transactions with MOM via WP Online
• To provide after-sales follow-up including mediation between the helper and employer when required
• To make arrangements with MOM for card collection, thumbprints, as needed
• Proficient with Microsoft Excel, Word will be advantage
• Willing to work on weekend

Working Hours:

• 10.00am to 18:30pm on weekday, 11:00am to 16:30pm on weekend

We are a very dynamic & progressive health care company serving primarily the ethical segment of the pharmaceutical & nutraceuticals professionals in Singapore, Malaysia & Hong Kong.

The company is in urgent need of another two EXPERIENCED medical sales consultants to assist in its growth stategy in 2025 & beyond. The candidates must possess (preferably) these requirements.

Pharmacist or Biomedical Science graduate preferred, Availability ASAP,

Good communication, interpersonal skills & with a good team spirit

Honest, Sincere & Diligient Strong passion to succeed

Willing to go the extra mile to succeed & a Strong Passion to excel

At least one year of experinece in the pharmaceutical industry

A recent photograph.

Join our team for a high-commission position in automotive sales. Competitive rates, bonuses, and profit-sharing. Enjoy perks, flexible scheduling, and advancement opportunities. If you're ambitious and ready to excel, apply now!

Responsibilities:

• Actively source for vehicles from various channels including dealerships, auctions, private sellers, etc.
• Maintain accurate assessment of vehicle condition, value, and market demand.
• Negotiate pricing and terms with sellers and buyers to ensure favorable outcomes for both parties.
• Manage paperwork and documentation related to vehicle sales and purchases.
• Stay updated on market trends, pricing, and industry developments to provide informed advice to clients.

Requirements:

• Demonstrated experience in the automotive industry, preferably in sales or purchasing roles.
• Wide network and contacts in the new/preowned car industry, including dealerships, wholesalers, and private sellers.
• Strong negotiation skills and ability to close deals effectively.
• Excellent communication and interpersonal skills.
• Proficiency in paperwork and documentation related to vehicle transactions.
• Ability to work independently and manage multiple tasks simultaneously.
• Valid Class 3 driver's license

Benefits:

• Competitive commission structure with the potential to earn $4,000 to $7,000+ per month.
• Eligibility for profit-sharing payouts on a quarterly or annual basis.
• Clear and transparent commission policies to ensure fairness and equity in compensation.
• Flexible work schedule and the opportunity to work remotely.
• Access to a wide network of industry contacts and resources.
• 
  

Please submit your resume outlining your relevant experience to [email protected]. We look forward to reviewing your application!

Job Title: Catering Sales Executive (ID7047)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3000-$4000
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Oversee the sales and profitability of event orders, ensuring smooth catering operations.
• Acquire new corporate clients through cold calling and sales visits.
• Stay informed about trends and developments in the catering industry.
• Handle telephone and online inquiries related to catering sales.
• Assist clients with professional event planning, packaging, and menu selection.
• Actively brainstorm creative ideas to enhance catering services for clients.
• Establish and nurture strong relationships with clients.

Requirement:
• Minimum O Level / Diploma / Degree in Business or Marketing.
• At least 1-3 years of relevant sales experience in the Hotel Banquet/Catering/Event Sales industry.
• Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients.
• Possesses self-discipline, proactivity, and a strong sense of urgency.
• Must be self-motivated, dynamic, meticulous, creative, and sales oriented.
• Outgoing personality, highly motivated, able to work independently, and an inclusive team player.

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Job Title: Assistant Sales Manager (Valve) ID9104
Location: Yio Chu Kang
Working Hours: Mon-Fri 830am-530pm
Basic Salary: $5000-$6800

Benefit:
*14 days AL with variable bonus and AWS depend on company performance
*Transport (if own a car) : $500 allowance per month, plus claimable at $0.60/km capped at $400
*Mobile phone: claimable with maximum cap at $75/mth

Job Description:
•Responsible for overseeing the sales and marketing team to attain predeterminded annual sales targets. You will drive the implementation of a robust sales and marketing strategy aimed at broadening the company's customer base and reinforcing its market position.
•Achieve Target Sales and Beyond, Lead Team to High Performance (8 persons), Provide Excellent Customer Service and Working with Management Team

Requirement:
Minimum Diploma in Sales and Marketing, Business Administration, Engineering with at least 3 years in supervisory or leadership role in sales within engineering and technical industry

As a Senior Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Lead a team of Jackpot Executives to ensure they provide prompt, friendly and professional service to players.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Reconciliation of daily transactions and cash floats.
• Plan and manage duty roster.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Able to work shifts, weekends and public holidays.
• Basic computer skills.
• Minimum 3 years of working experiences in Jackpot Room.
• GCE O or N Level.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

About the Role:

• Lead a team of property officers and work closely with the Member of Parliament and grassroots leaders in the management of the common areas of the public housing estates.
• Manage the team in achieving key performance indicators as required in property management and compliance to relevant government regulations.
• Work closely with the various grassroots organizations and government agencies on projects to enhance the living environment.
• Plan and implement the Town Councils’ improvement programmes and exercise prudent budgetary control.
• Engage, manage residents’ feedback and to carry out random call back service to residents when the feedback is resolved.
• Assist the PR Team and grassroot leaders to organize grassroot activities.
• Attend MP’s house visits, grassroots and project meetings after office hours when required.
• Attend to urgent cases referred, grassroots leaders and EMSU.
• Do cross audit of estate inspections, arrears visitations and special duties when assigned.
• To be Secretary of assigned subcommittee and follow up on the various projects and as and when special duties assigned.
• Assist General Manager in managing the Town Council and complying with Town Council’s governance and achievements.
• Perform any related duties as required and directed.
• Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.

About You:

• Proven track record as a PO or SPO in township management.
• Demonstrate positive service attitude and good track record of serving residents and grassroots organizations. Compliments received by residents or GRLs will be an advantage.
• Able to communicate and connect well with external stakeholders and internal customers.
• Demonstrate good teamwork and willing to assist new colleagues.
• Diploma in Building, Building Maintenance/ Management, Facilities Management, or other approved qualifications preferred but not mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• This position reports directly to the CEO.
• Requires minimum of 5 years of experience doing administrative and office management related works.
• Issuance of tax invoice and chasing of payment.
• Working hand in hand with the finance department to ensure all account related matters are in order.
• Well-versed in shipment procedures to carry out clearance of imports.
• Able to multi-task and work under tight deadlines.
• Good communication skills and able to correspond with different stakeholders including clients, suppliers and financial institutions.
• Good employee benefits including medical and dental will be provided.
• Training, upgrading and opportunity for growth is provided.

• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

Job Requirements

Full-Time

1. At least 1-2 year working experience

2. Minimum able to speak simple English and using mobile sales app

3. Valid Class 3 driving license

4. Able to drive manual lorry

5. Physically Fit (15kg to 22kg)

6. Good Customer Service and Positive driven Working Attitude

Job Duties & Responsibilities

1. Load products onto delivery truck and deliver orders to customers based on delivery schedule.

2. Unload products from delivery truck as per customer’s requirements

3. Handle documentation like opening invoices, simple calculations and billing to customer

4. Handle cash payment, sales orders from customers and assist in gathering feedback from customers.

5. Provide good customer service by fulfilling delivery schedule and orders

6. Inspect, maintain and upkeep vehicle in good working condition through regular servicing and cleaning of vehicle

Other Information

Finish delivery and sales submission can go back.

salaries - Starting Salary depends on Working Experience plus delivery Volume comm

Notes: - lorry, Diesel & Cash Card (control)

Able to drive lorry home after probation of 3 months

Direct contact via application

Only suitable candidates will be shortlisted and notified.

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree with relevant experience

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

Only shortlisted candidates will be contacted for further consideration

Job Position

Clinical and Practicum Administrator

Key Responsibilities

• Assists Clinical and Academic Director
• Support Practicum Administration
• Manage Short Courses

· Secure and administer Practicum Sites placements and clinical supervisors for enrolled students

· Attend to and resolve students’ practicum and clinical supervision-related concerns and feedback

· Track, monitor and verify documentation submissions

· Support Clinical and Academic Director

Requirements

· Good command of the English language

· Excellent spoken and written communication

· Proficient in Microsoft Office and PowerPoint

· Highly motivated with good initiatives

· Work independently

· Certificate in Counselling is an advantage

Benefits

· 14 days of annual leave

· 60 days of medical and hospitalisation leave

· Medical reimbursement of $500 per annum

· Group Hospitalisation Insurance

· Personal Accident Policy

· Taxi reimbursement (for work done beyond 8.00 pm)

. 40-hour (instead of 44-hour) work week for designated months

Job Description: Sales Manager

At AIRSTYLE, we are dedicated to providing top-tier customer service for all your repair needs. We specialize in delivering high-quality services, including normal aircon servicing, chemical washes, and aircon gas top-ups. Our approach prioritizes thorough consultations to help customers make informed decisions about their home or business air conditioning systems. We not only address immediate repair needs but also aim to prevent future issues with proactive solutions.

Position: Sales Manager

We are seeking a Sales Manager who will play a key role in ensuring seamless communication with potential and existing clients, scheduling services, and managing customer inquiries.

Key Responsibilities:

- Manage inbound customer calls and inquiries regarding our services.

- Provide detailed explanations of our services, including normal servicing, aircon chemical washes, and gas top-ups.

- Coordinate and plan service schedules for confirmed client bookings and ensure the schedule is sent weekly to the manager.

- Handle and respond to email inquiries professionally and promptly.

- Monitor and manage inquiries received through Carousell, ensuring timely follow-up and client engagement.

- Identify potential leads from customer interactions and convert them into confirmed service bookings.

- Maintain strong client relationships by addressing their needs and following up on post-service satisfaction.

- Prepare and submit a weekly schedule of confirmed service bookings.

- Provide regular updates on sales performance and inquiry responses.

Qualifications:

- Strong communication skills, both written and verbal.

- Excellent organizational skills and attention to detail.

- Ability to multitask and prioritize effectively.

- Previous experience in sales or customer service roles is a plus.

- Familiarity with using platforms such as Carousell and email for business inquiries.

1. Customer acquisition: BDEs are responsible for finding new clients and convincing existing clients to continue to work with the company.

2. Lead generation: BDEs generate leads and keep them interested until they reach the bottom of the sales funnel.

3. Negotiation: BDEs negotiate contracts and agreements with clients and suppliers.

4. Project management: BDEs oversee projects in the company.

5. Communication: BDEs interact with clients and business partners to promote good relationships and develop a rapport with their team.

6. Organizational skills: BDEs may work with multiple clients at once and need to maintain progress reports.

7. Market trend analysis: BDEs analyze the current market and business trends to create plans to boost up the business.

Key Responsibilities:

• Develop and implement comprehensive eCommerce strategies to boost online sales and revenue.
• Manage and optimize our online store, ensuring a user-friendly and engaging shopping experience.
• Utilize data analytics to track performance, identify trends, and make informed decisions.
• Collaborate with marketing and design teams to create compelling digital marketing campaigns.
• Monitor and analyze the effectiveness of eCommerce initiatives, providing actionable insights.

What We’re Looking For:

• Diploma in Marketing/Advertising/Communication or a related discipline.
• Proven experience in eCommerce management, preferably within packaging or related industries.
• Strong analytical skills with the ability to interpret data and make strategic decisions.
• Excellent communication and project management skills.
• Creativity and a passion for digital innovation.
• A proactive and results-driven approach to problem-solving.

As a Client Support & Sales Enablement Specialist, you will play a crucial role in driving the success of the Client Success Team (CLS) by ensuring seamless operational support and client satisfaction.

This role is integral to the organization’s ability to deliver accurate and timely proposals, manage contracts, and oversee client relationships; all while contributing to the smooth execution of business transactions. By providing exceptional support, you empower the team to focus on smooth daily operations, allowing the organization to grow and meet its objectives. Your work behind the scenes ensures that deals are not only closed, but also effectively maintained post-sale, fostering long-term client partnerships.

Key Responsibilities:

• Quotations & ProposalsGenerate accurate and timely quotations and proposals for clients
  Collaborate with the Business Development (BD) team on complex proposals, utilizing standardized templates
  Follow up with clients to ensure proposals are reviewed and deals are closed efficiently
  
• Contracts & AgreementsDraft, vet, and send contracts to clients while ensuring all necessary terms are included
  Monitor contract signing, ensuring all contracts are finalized before the event or project kick offs
  Track contract expiry dates and coordinate timely renewals
  
• Post-Event SupportCreate and distribute detailed reports for post-event settlements
  Assist in developing post-mortem reports and presentations to review event outcomes
  
• Tender ParticipationSupport the team in preparing and submitting documents for tender participation
  
• Pipeline ManagementTrack and regularly update the client pipeline, ensuring accurate records of current and potential deals
  
• Clients’ Enhancements Requests (if any) :Coordinate client requests for enhancements by working with internal teams such as the Product Manager
  Manage the full cycle from quoting to contract finalization and follow-up with the Project Manager until the delivery of the request is completed
  
• Account Executive RoleTake on the Account Executive role for smaller events, ensuring that operational knowledge stays sharp to support your primary role effectively
  

Job Requirements:

• Sales & Customer Service ExpertiseStrong background in sales operations and customer service, with experience in administrative support and coordinating with various teams
  
• Multitasking & Deadline ManagementProven ability to manage multiple projects concurrently and work efficiently under tight deadlines
  
• Attention to DetailHigh level of attention to detail, particularly when handling official client documents
  
• Technical ProficiencyStrong knowledge of Microsoft Office tools, particularly Word, Excel, and PowerPoint
  

Job Description:

• · Processing Subcon Invoices
• · Updating UAT (User Acceptance Testing) to system
• · Purchasing Extended Warranty
• · Support sales team on order processing, and delivery arrangement
• · Assist customers in pre and after-sales support
• · Attend to sales enquiries via email phone call
• · Assist other task given by Manager
• · Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

Job Highlights

• Central location.
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week (Monday - Saturday, Office hours)

About The Opportunity

As a Patient Care Ambassador, you will be a key member of our Clinic and Medical Centre, being the face of the Medical Centre, as well as handling administrative tasks and contributing to the smooth operation of our facility.

Role and Responsibilities:

• Manage administrative tasks such as patient registration, appointment scheduling, and maintaining accurate patient records.
• Operate the clinic CMS (Clinical Management System) for patient registration, data entry, retrieval of medical records, and generate reports based on test results for doctor’s review
• Handle billing and cashiering duties, including processing payments and issuing invoices or receipts.
• Introduce and explain medical services and pricing to patients in a professional manner, seeking opportunities to upsell when appropriate
• Assist with inventory management by monitoring and replenishing medical supplies and ensuring proper stock levels.
• Assist with providing basic medical screening procedures such as taking patient height/weight, administer vision tests, taking blood pressure etc. and phlebotomy (if qualified), or other clinical tasks.
• Ensure a clean and welcoming environment in the waiting area and examination rooms.
• Provide excellent customer service by greeting patients, answering enquiries and phone calls, and addressing concerns in a professional and empathetic manner.
• Collaborate with the Centre Manager and other healthcare professionals to coordinate patient care and facilitate the smooth flow of operations.
• Adhere to strict infection control protocols and maintain a safe and hygienic environment.
• Stay updated on clinic policies, procedures, and services to provide accurate and up-to-date information to patients.
• Perform other duties as assigned

Skills Required:

• Diploma or Nitec with at least 2 years of prior experience in a related field
• Minimum of 2 years of relevant experience in a healthcare setting, preferably in a similar role
• Proven experience in performing clinic duties and administration of health screening tests
• Familiarity with operating a clinic CMS system and preparing medical reports
• Strong organizational and multitasking abilities to manage administrative tasks effectively.
• Excellent communication and interpersonal skills to interact with patients, colleagues, and other healthcare professionals.
• Attention to detail and a high level of accuracy in recording patient information and test results.
• Ability to work in a fast-paced environment and handle potentially stressful situations with professionalism and empathy.
• Strong critical thinking and problem-solving skills to make informed decisions and provide appropriate care.
• Having a certification in Phlebotomy will be an advantage

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

What You'll be Doing

• Administer and drive development and implementation of technical parameters, policies and frameworks.
• Monitor that new and existing implementations, renewals, and movements requests are updated promptly.
• Provide and assist in regular analysis or ad-hoc reports to clients on the performance of each portfolio.
• Account management for assigned accounts and provide support to the team where required.
• Maintain high quality interactions with all touch points and escalate resolutions in a client centric manner.
• Any other tasks as assigned.

What We Are Looking for

• At least 1-2 years of working experience in relevant industry and role.
• Candidates with prior experience with Healthcare Insurance provider (Employee Benefits) will be an added advantage.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal and communication skills.
• Ability to work under pressure.
• Passion for customer service and a good team player.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed
• Provide Level 1 and Level 2 support and standby for the store operation
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues
• Prepare system manual guidebooks of all software systems and editing for any updates
• Participate in UAT testing before GO-LIVE and release the new version
• Update windows and security patches of store POS and laptop and ensure cybersecurity
• Maintain store IT inventory list and update documentation on IT asset management
• Facility Management: Ensure the office space is in good condition by liaising with vendors or managing minor repairs as necessary
• Other ad hoc duties as assigned by superior

Requirements:

• 5 days work week (weekend included), (standby allowance)
• Minimum Diploma in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Excellent analytical, troubleshooting and communication skills
• Ability to work in a fast-pace and dynamic environment
• Good understanding of Microsoft SQL server and scripts