RESPONSIBILITIES:

· Review Daily Turn Around Time and On Time Delivery of all orders.

· Perform operational activities such as system transactions, initiating shipment of parts and controlling and monitoring all spare parts related activities and on-site Stocks.

· Coordinate with in-house Logistics, freight forwarders and customers to ensure parts is delivered on time.

· Review and approve quotations and raise invoices to existing customers.

· Maintain excellent organizational and time-management skills, with strong follow-through and perseverance to handle multiple tasks simultaneously.

· To develop, manage and maintain strong relationship with Customers.

· Maintain basic competency working with integrated data systems, Microsoft Office, Power Point and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) as required.

· Perform standby duties (AOG) on rotation basis.

REQUIREMENTS:

• Minimum Diploma in Business/Supply Chain Management/Aerospace Engineering or equivalent level qualifications.

• Min 1 year of customer related experience, preferably in Aviation/Aerospace industry.

• Entry candidate with the right skillsets are welcome to apply.

• Knowledge of Aviation or Supply Chain management is a plus.

• Good interpersonal and organisational skills.

• Highly adaptable and willing to learn.

• Committed and have a positive work attitude.

• Proficiency with MS Office (word, excel, powerpoint).

• Willing to be rostered to be on standby and respond within stipulated timeframe upon activation (with standby allowance payable).

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998

Responsibilities

• Efficiently manage executives’ calendars, scheduling appointments, meetings, and coordinating priorities
• Serve as a primary point of contact for executives, liaising with internal and external stakeholders
• Draft and proofread emails, correspondence, and other communications on behalf of executives
• Prepare and edit reports, presentations, and various business documents
• Assist in organizing and coordinating executive meetings, including logistics and follow-up actions
• Attend meetings, take minutes, and distribute summaries in a timely manner
• Handle sensitive information with the utmost confidentiality and professionalism
• Contribute to the planning and execution of company events

Required Skills

• Proven experience as an executive assistant or in a similar role
• Detail oriented, organized and diligent with ability to prioritize and execute on multiple tasks
• Great communication skills and a strong team player
• Problem solving mindset with an ability to resolve open ended problems

Details:

• Salary range from $2,500 to $2,800
• MNC Chemical Industry
• Location: Tuas, Transport pickup availalbe
• 5 day work week (8am to 5.15pm)

Responsibilities:

• Handling daily sales operation activities.
• Monitoring trademark expiry date.
• Getting quotation from various law firms.
• Renew trademarks and apply for new trademark.
• Handling trademark related matters
• Other ad hoc duties.

Requirements:

• Diploma in Business or any relevant.
• Resourceful, meticulous and independent
• Possess good communication
• Minimum 1 – 2 years working experience in sales support coordination.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Monday - Friday: 8.30AM - 6PM
• Working Location: Pioneer

Our client is a well-established Manufacturer of Hardware.

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents and communicate relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to customer complaints and provide after-sales support
• Store and sort financial and non-financial data in electronic form and present reports
• Process orders accurately and on time
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress
• Identify shortcomings and propose improvements

Requirements:

• Experience as a sales coordinator or in administrative positions is a plus.
• Knowledge of general hardware products such as bolts, nuts, washers, etc. is an added advantage.
• Good computer skills (MS Office).

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Summary :

Maximize catering sales revenue and ensure wedding/catering events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize catering events revenue
• Achieve sales targets for events sales revenue
• Develop new business and manage existing accounts with a focus on building long term relationship
• Conduct site inspections with potential clients and provide necessary marketing collaterals and information
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Design and propose promotional packages for wedding and corporate events every quarter
• Prepare Banquet Event Orders
• Conduct pre-event briefings
• Gather feedback from guests
• Follow up on deposits made and ensure all payments are cleared after event
• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems
• Strong problem solving and solutions provider
• High level of interpersonal skills
• Strong communicator and negotiator
• Meticulous
• Minimum 2-3 years of experience in hospitality

[What you will be working on]

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Operations Admin Executive to join our pre-opening team.

1, Job Purpose

The Operations Admin Executive shall provide operational support to the Restaurant General Manager and Executive Chef

2. Principal Accountabilities

• Support the General Manager and Executive Chef with the scheduling roster for all staff
• Assist the General Manager on operational matters such as getting uniforms and name tags ready for all staff
• Assist with the upkeeping of the restaurant
• Coordinate with vendors and IT to maintain the equipment in the restaurant
• Handles all invoices and billings by working closely with Finance
• Assist with the staff enquires whenever possible
• Assist in rolling out the company's initiatives whenever required

3. Knowledge, Skills, and Experience

• Minimum 3 years of experience in similar positions
• Great coordination and communication skills
• Resourceful in resolving challenging situations

Job Description

**Job Title:** Admin cum HR Executive

**Location:** Central Singapore, Singapore
**Job Type:** Full Time, On-site
**Years of Experience:** 1-3 years
**Minimum Qualification:** Bachelor's degree
**Salary Range:** SGD 2,100 - 3,000

**Job Description:**

We are seeking a dynamic and motivated Admin cum HR Executive to join our team in Singapore. The ideal candidate will have a strong background in both administrative and human resources functions, with a focus on Microsoft Office proficiency, payroll processing, recruitment, employee relations, performance management, benefits administration, policy development, data entry, onboarding, and conflict resolution.

**Key Responsibilities:**
- Manage day-to-day administrative tasks and HR operations
- Process payroll accurately and in a timely manner
- Assist in recruitment activities, including job postings, screening, and interviewing
- Handle employee relations matters and provide support in performance management
- Administer benefits programs and assist in policy development
- Conduct data entry and maintain HR records
- Facilitate onboarding processes for new hires
- Resolve conflicts and issues within the organization

**Requirements:**
- Bachelor's degree in Human Resources, Business Administration, or related field
- 1-3 years of experience in both administrative and HR roles
- Proficiency in Microsoft Office applications
- Strong knowledge of payroll processing and HR best practices
- Excellent communication and interpersonal skills
- Ability to multitask, prioritize, and work in a fast-paced environment
- Knowledge of employment laws and regulations in Singapore

If you are a self-starter with a passion for HR and administration, we would love to hear from you. Join us in this exciting opportunity to contribute to our team and make a difference in the organization. Apply now!

• Perm
• At least 3-4 years of retail leasing experience
• Experienced managing large scale/fast-paced malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 3 to 4 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

ROLE & RESPONSIBILITIES

1. Inter-Co Group AR & AP oversea Global NettingInclude reconciliation, checking, declaring, settlement & clearance
   Create AR Statement of Account
   Reconcile of AR & AP Aging & follow up
   Retrieval of invoices from system / overseas country
   MUFG Netting declaration
   SAP clearance & off-set
   Audit Report Working & Analysis
   
2. TT remittance Group Netting/Oversea Agents, etc
3. All settlement through banking system input netting template for AR & AP
4. Follow-up inquiry & disputes
5. Proper documentation & supporting documents & filing
6. Distribution of output to respective division
7. Ad hoc assignment

MINIMUM REQUIREMENT

• Diploma/Degree in Accountancy
• 3-5 years hands-on experiences in accounting on Inter-Co global netting (preferred) & keeping full set of accounts
• Experience in both Share Service and Freight Forwarding & Logistics company is preferred
• IT savvy with proficient in Microsoft office (Excel and Word) & SAP accounting system

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894

• Location: Tampines
• Japanese MNC
• Basic + AWS + VB + Allowances
• Monday - Friday: 8.30 AM - 5 PM

Our Client provides customized power solutions to diverse industries across Asia.

Responsibilities:

• Responsible for market development across the entire range of power protection and power quality engineering solutions. This entails devising a comprehensive sales strategy, overseeing all stages of the sales process to ensure prompt and efficient customer service and response.
• Strong commitment to enhancing sales and profitability. The role involves working independently with minimal supervision, drawing upon previous experience to exercise significant autonomy and discretion.
• Developing sales lead generation and implementing a successful multi-level sales strategy.
• Cultivating and expanding commercial relationships with customers through regular visits, follow-up discussions, and gaining insight into customers' strategic plans to enhance the company's long-term business prospects and sales growth.
• Delivering technical presentations and training sessions to target customers.
• Monitoring the status of all sales leads and projects, and addressing customers' feedback on quality and delivery issues.
• To regularly communicate and update principals on sales pipelines and technical issues, ensuring appropriate follow-up by relevant parties.
• Responsible for overseeing all sales activities related to the company's products and services.

Requirements:

• Minimum in NITEC in Electrical or Electronics Engineering.
• Possess direct technical sales experience, with a minimum of 2 years in the field, preferably within the Power Protection Systems or Power Distribution Industry.
• Previous experience in engineering and sales is highly desirable.
• Demonstrate a willingness to travel whenever necessary.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Description

· Sales Order (S/O) creation and updating / amendments for inter department circulation.

· Manage all MSS direct export accounts.

· Liaise with Meiji Japan accounts & Meiji Overseas local office accounts.

· Assist in inter department co-ordination of S/O, i.e. production, purchasing, shipping vessels etc.

· Assist in liaising of such support of orders with customer in-lieu of PIC.

· Upload, periodically maintain and update all S/O documents in share folder.

· Compilation and generate reporting topics relating to such sales & ordering matters.

· Cost statement preparation – new / renewal, submission for FTA form D readiness.

· Support Meiji Shop operations (weekly)

· Ad hoc duties assigned whenever necessarily.

Requirement

· GCE O Levels, Certificate or Diploma.

· Proficient in Ms Office applications.

· Positive attitude.

· Willing to learn & good communication skills.

· Prior similar experience will be advantageous.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998

Since 2003, Ledgen Singapore has grown alongside our clients in Singapore, evolving to become Asia’s partner in establishing footholds in the region. We work in tandem with our clients – from multinationals to local businesses – enabling them with foresight, agility, and accuracy to cement their leadership in the world’s fastest growing economy.

Our services ranges across statutory compliance solutions such as Incorporation, Corporate Secretarial services, Accounting, Tax, HR and Payroll.

Ledgen Singapore has since grown into Ledgen Group, expanding our presence to Malaysia, Hong Kong, and we have recently acquired DP SME Advisory to better serve our clients.

DP SME Advisory is now seeking for a Relationship Executive for our Corporate Secretarial team. Do you think you have what it takes to start your career with us? Look on to find out!

Responsibilities:

• Handle a portfolio of clients across diverse industries
• Perform corporate secretarial and compliance related duties with professionalism, integrity and service excellence
• Handle all aspects of the front-line service activities, ensuring smooth operations
• Handle all customers’ enquiries received via general hotline and general emails with professionalism, integrity and service excellence
• Administrative and other relevant duties as assigned from time to time

Requirements:

• Candidates possess a diploma, degree or other professional qualifications
• Good knowledge of Companies Act
• Minimum 2-5 years of corporate secretarial experience
• Possess positive attitude and responsibility
• Mature thinking and service oriented
• Good interpersonal and communication skills
• Able to work independently and work under tight deadlines
• Strong Service-Orientation with high tolerance level and critical thinking and problem-solving skills, ability to influence, work in teams, resourceful, responsible, tenacious, independent, self-confident, high-energy, etc
• Proficiency in Mandarin and English is required as you will need to handle clients who are Mandarin and/or English speaking

Benefits & Welfare:

• Family Care Leave
• Medical Insurance

Interested applicant, please submit your resume with the following details:

• Availability
• Related work experiences
• Last drawn and expected salary

We wish to inform all applications that by submitting your resume, you agree to Ledgen Group collecting, using and disclosing your personal data for evaluation purposes, to determine suitability for the role as advertised.

Responsibilities:

· Responsible for tendered invitation and quotations from customer.

· In charge of freight rate negotiation with Logistics Service Provider (LSP).

· Carry out cost savings measure and enabled the company to achieve an increase on 50% in profit

· Plan, schedule and find the best logistics solution to meet customer delivery commitment.

• Able to perform operations and technical tasks of ISO Tanks

Requirements:

· IT background and any technical knowledge/experience with ISO Tank containers is a plus

· Min 2 years of working experience in the related field

· Preferably Junior to Executive specializing in prchasing – Corporate, Logistics/Supply Chain or equivalent

· Minimum GCE O Level

• Location: West
• Monday - Friday: 8.15 AM to 5 PM
• AWS + VB + transport allowance
• Company transport provided

Our client is a MNC chemical company.

Responsibilities:

• Support the development and implementation of HR strategies, initiatives, policies, and procedures.
• Perform HR generalist tasks, including talent acquisition, payroll, compensation and benefits administration, performance management, and learning and development.
• Maintain employee records and information in the Infotech system.
• Process work pass applications and ensure compliance with regulations set by the Ministry of Manpower (MOM).
• Engage with the Union and address employee relations issues.
• Generate HR reports related to recruitment and manpower, as well as other relevant metrics.
• Oversee office and administrative functions within the HR department.
• Coordinate procurement activities and handle SAP payment requests.
• Assist with various HR projects as needed.

Requirements:

• Possess a Bachelor's Degree or Diploma in HR or Business Management.
• Minimum of 3 years of relevant work experience.
• Ability to adapt to working locations in both Jurong East and Tuas Plant.
• Proficiency in SAP software.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities:

• Monitoring, maintaining, troubleshooting computer systems and network problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures
• Other ad doc tasks and projects as needed

Requirements

• Diploma / Degree in Information Technology or equivalent with at least 3 years of experience.
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Must have extensive Office 365 Product Suite experience especially Exchange Online, OneDrive, Teams, SharePoint, Power Apps
• Good understanding of LAN, WAN, DNS and DHCP concepts

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• MNC / Flexible working arrangement
• Attractive Salary Package (AWS + VB)
• Experience in full set of accounting & audit is required.
• Experience in Financial Statement is a plus.

Responsibilities:

• Support accounting operation (AP,AR,GL) for monthly and annual closings
• Collaborate consolidation reporting with Finance Manager
• Support cash management and treasury function for business unit
• Support accounting and tax implication and potential exposure for existing projects and new business opportunity
• Manage supplier (service provider)
• Perform ad-hoc duties as assigned

Requirements:

• Experience in full set account (AR,AP GL), SAP software
• Audit liaison and drafting of financial statements
• Work independent

HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hooi Wai Man (Samantha)
EA Personnel Reg No: R21100062

Position reports to:

Senior Finance Manager (Singapore)

MAIN RESPONSIBILITIES

• Ensure timely and accurate monthly financial reporting to Management
• Preparation and closing of monthly financial statements
• Responsible for monitoring and tracking receivables due from ship owners, and working closely with owners for collection
• Responsible for accounting processes and tasks (AR, AR, GL, account reconciliations)
• Responsible for accurate intercompany billing and other intercompany activities
• Support forecasting and budgeting of financial results
• Perform monthly variance analysis to identify irregularities, anomalies and areas of improvement.
• Communicate and collaborate with relevant stakeholders on accounting matters to ensure accuracy and timeliness of deliverables.
• Coordinate and liaise with external parties like auditors, tax agents, corporate secretarial agents, government authorities as required
• Comply with statutory and regulatory requirements
• Participate in company and department initiatives to simplify processes, enhance internal controls, and increase efficiency.

REQUIREMENTS

• Minimum 3 years’ experience as an Accounts Executive in a mid-sized organisation. Ship management experience is an advantage, but not essential.
• ACCA/Degree/Diploma in Accountancy
• Good working knowledge of Singapore and International Financial Reporting Standards
• Advanced Microsoft Excel skills
• Familiarity with Microsoft Dynamics GP, or other mid-range accounting systems
• Independent, self-starter, strong in critical thinking, proactive, resourceful, team-player
• Excellent communication skills

Salary will commensurate with qualifications and experience. Interested candidates are invited to e-mail a comprehensive resume to [email protected]

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in IT online software support & trouble shooting

- Entry level independent person that understand basic HR payroll or CPF concept can try as training will be provided

Job Description

· In Charge of Import/Export Documentation & Processes

· Shipping documentation (Import/ LC/ documentation/ Bill of Lading )

· Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.

· Handling customer enquires or complaints

· Send all necessary information and documentation to clients / agents / sea companies / forwarders / warehouse accurately and on a timely basis

· Liaise and maintain good relations with agents and shipping companies.

· Knowledge in LCL Cargo Consolidation.

· Other ad-hoc duties if required

Requirements

· Minimum GCE N or O level

· Responsible, positive attitude, be able to work independently and as a team player

· Preferably with Logistics/ Shipping / Freight Forwarding Experience

Position Responsibilities:

• GRN, Matching & Coding for Indirect Material (AP Module)
• Input all Indirect Material invoices into ERP System
• Process payment for all Indirect Material suppliers
• Prepare & input journal for Stock Consumable Items
• Input General Journal for Provisional expenses, etc.
• Prepare & submit Raw Material Purchase & stock report
• Assist in Monthly Expense & EDB Reporting
• Maintain & upkeep record for Fixed Asset Register
• Maintain & upkeep record for Die Sets, consumable stock
• Prepare & submit royalty computation for IRAS submission
• Assist in Ad Hoc Projects (Stock-take, Audit, Tax, etc.)
• Assist in back up duty & other assignments, etc.

Position Qualifications and Experience:

• Possess at least a GCE “A” Level / LCCI / Diploma or equivalent in accounting
• Minimum 5 years of accounting experience, preferably in a manufacturing environment. Training will be provided for those without relevant experience
• Some experience in stock and costing knowledge
• Proficient in Microsoft Excel applications
• Attentive to details and accuracy

**Job Title:** Guest Relation Executive

**Job Type:** Full Time

**Work Mode:** On-site

**Location:** Singapore

**Minimum Qualification:** Post Secondary / Diploma

**Years of Working Experience:** 1-3 years

**Salary Range:** $2,100 - $3,000

**Job Description:**

We are seeking a dynamic and customer-oriented Guest Relation Executive to join our team in Singapore. The ideal candidate will be responsible for ensuring the highest level of guest satisfaction through excellent customer service and effective communication.

**Key Responsibilities:**
- Interact with guests to ensure a positive experience and address any concerns or feedback
- Manage guest inquiries and requests promptly and professionally
- Utilize social media platforms to engage with guests and promote the property
- Maintain a high level of guest satisfaction through personalized service
- Utilize interpersonal skills to build relationships with guests and colleagues
- Proficient in Microsoft Office for documentation and communication purposes
- Demonstrate knowledge of the hospitality industry to provide relevant information to guests

**Key Skills:**
- Customer service
- Communication skills
- Guest satisfaction
- Social media management
- Interpersonal skills
- Microsoft Office
- Hospitality industry knowledge

If you have a passion for delivering exceptional guest experiences and possess the required skills and experience, we invite you to apply for this exciting opportunity. Join us in creating memorable experiences for our guests in the vibrant hospitality industry of Singapore.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to supporting implementation of Visa products and services globally, Client Services is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Senior Consultant, Client Success does at Visa

As a Senior Consultant, Client Success, you will be leading Client Services operational engagements for key regional Merchants. This position requires execution, analytical skills, and client relationship abilities. This role works independently.

In this role, you are expected to:

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing).

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key regional Merchants.
• Develop and deliver operational account plans & delivery roadmaps for key regional Merchants, supporting key client objectives and Visa initiatives.
• Develop and manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans, including driving adoption of Value-Added Services.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.
• Focus on improvement of performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality & revenue.

Why this is important to Visa

• Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity shape how we lead the management of our client through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment