Job Description & Requirements

Job Title: F&B Executive All Rounder

Type: Full-time position (72hrs / week )

Location: CBD AREA

Salary : Up to $3000 ( Inclusive of Basic and OT for the combined 72Hrs)

RESPONSIBILITIES

Provide excellent customer service by greeting guests, taking orders, and serving food and drinks

Assist Restaurant Manager on daily restaurant operations (Hall and Kitchen)

Explain menu items and make recommendations to guests

Maintain cleanliness and orderliness of the restaurant, including housekeeping, table setting, and general upkeep

Work collaboratively as part of a team to ensure efficient service

Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

Maintain a clean and well-organized area, restocking supplies, and ensuring all necessary equipment is in perfect working condition.

Requirements :

Must Be a Singaporean or PR’s

Aged 40 and above

No need for any previous Experience in F&B Industry - Full 6 months guided Training will be provided

Willing to work in Full Time position with a minimal commitment of 12 months

Must be Flexible with Shifts

Benefits:

Benefits will vary from outlet to outlet which will be reviewed during face to face interview.

However Training probation period will be for 6 months and after which benefits will kick in upon employment confirmation.

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Support strategic business plans to enhance and increase portfolio income.
• Establish long term business relationships to maximize occupancy and yield of portfolio.
• Achieve competitive optimal rent and lease terms in the securing/renewing tenants.
• Maintain relationship with tenants while ensuring tenants fulfilment of obligations (including timely rental payments, managing tenants feedbacks and complaints, queries on building maintenance and/or property tax matters.)
• Establish good working relationships with shareholders representatives and various consultants including lawyers, QP, surveyors and real estate consultants.

Requirements:

• Diploma/Degree in Real Estate/Building/Estate Management
• No experience needed (Training provided)
• Well-conversant with Microsoft Office software applications especially with Microsoft Word, Excel, Powerpoint and Outlook.
• Great personality and good interpersonal skills.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/QX4RR93Y to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

BUDGET- OTE 350,000 SGD (60/40 split). Someone who has team leading experience. Well verse in Analytics, AI and Digital. Strong sales track record.

Position Summary: Analytics, AI, and Digital Overlay Sales lead - APJ

We are seeking a dynamic and results-driven professional to join our team as the Overlay sales lead for Analytics, AI, and Digital in the APJ region In this role, you will be supporting and overlaying the core sales teams as a subject matter expert and co-responsible for creating and executing a strategic sales plan aligned with the goals of the International CEA and Digital organization. Reporting to the Director for APJ, ME, and ANZ, you will play a crucial role in driving sales revenue for NICE's AI, Analytics, and Digital solutions.

Key Responsibilities:

Strategic Sales Leadership: Develop and execute a robust sales strategy aligned with the objectives of the International CEA and Digital organization.

Sales Revenue Management: Drive and manage sales revenue for NICE's AI, Analytics, and Digital solutions in the APAC region, excluding ANZ.

Cross-Functional Collaboration: Collaborate closely with core selling teams and dedicated PreSales personnel for Digital and Analytics to ensure seamless integration and effective sales processes.

End-to-End Sales Management: Take charge of the CEA/Digital and AI sales process, from initial client contact through successful product implementation, demonstrating a comprehensive understanding of customer needs. In collaborative selling motions you will be able to contribute and guide the core selling teams with sales leadership specific to your portfolio.

Key Qualities and Skills:

Motivated and Creative Approach: Exhibit a high level of motivation, creativity, and an entrepreneurial mindset to achieve success in a competitive market.

Solution-Focused and Disruptive Thinking: Approach challenges with a solution-focused mindset and disruptive thinking to drive innovative sales approaches.

Cultural Diversity Management: Ability to strategically plan and execute sales across culturally diverse regions, navigating complexities in the markets for Digital Customer solutions, Analytics, and AI technology.

Thought Leadership: Lead internal and external conversations, hosting thought leadership and industry events to position the organization as a key player in the Analytics, AI, and Digital space.

Business Outcome and Value Selling: Leverage experience in business outcome and value selling to drive scale and growth within the team.

Responsibilities:

• Provide sales and customer-service support

• Proactively sourcing for new sales opportunities through inbound/outbound lead (cold call,warm call, roadshow, networking events etc)

• Professionally handle high volume of inquiries and assist to provide effective solution for customers’ issues

• Proactively sourcing for new sales opportunities thru inbound lead generation and lead follow up.

• Proactively sourcing for new sales opportunities through inbound lead follow-up

• Connect with key customer contacts (external) as needed

• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

• Liaise with internal teams such as Finance, Logistics and Marketing

• Assist in preparation & submission of relevant reports and documents to PSG Grant application

• Tracking and reporting of sales and marketing forecast

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Business Administrative/ Management/ Electrical / Electronic / Mechanical / Megatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel and Access

• Able work independently and also with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can also apply as on the job training will be provided

• Good working attitude and self-motivated

JOB SUMMARY

We are seeking a meticulous and adaptable Sales Admin to manage our purchase orders and invoices. In this role, the candidate will verify customer information, issue invoices, and reply order instructions.

As a Renewal Sales Representative, you are responsible for managing and closing assigned account renewal opportunities and business relationships in pursuit of an assigned revenue quota and on time renewal rates.

We will focus on optimizing revenue from our current install base, you will love to prospect customers, and cross-sell and up-sell products, services, and cloud opportunities. You embraced accountability for proactive calling, following up, managing, and closing your assigned accounts.

RESPONSIBILITIES:

1. Manage all maintenance and renewal processes spanning; maintenance/subscription renewals and related reporting, and customer database management.

2. Provide quotation and related documents to customers to renew their hardware/software maintenance/subscription without delay.

3. Review purchase orders from customers to get renewal processed.

4. Prepare contract entry/update and invoice renewals in the system.

5. Prepare renewal summary report to Sales Manager.

6. Prepare quarterly revenue forecast report to Sales Manager.

7. Keep accurate records of all renewals in the system.

8. Must meet sales objectives such as quota and productivity requirements.

9. Maintain account team relationships and transfers leads as appropriate.

Requirements:

• NITEC/Diploma in IT Sales/Admin/Engineer or Business Administration.

• Experience in Sales administration or a similar role preferred.

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.

• A team player with determination to drive to excel.

• Excellent customer service skills

• Self-motivated with a strong drive to succeed.

• Working hour: 9am--5:30am Mon-Fri, 9am--12pm Sat(Once a month)
• Location: Tuas West
• MNC company

My client is MNC Marine Engineering company looking for Sales Admin.

Job Description:

• To perform all kinds of general admin duties such as data entry, preparing weekly and monthly reports
• To handle PO, DO, Contract and quotation
• To attend to customers via phone and email
• To respond to complaints from customers and give after-sales support when required
• To support overseas team members and follow up on overseas requests and inquiries

Job Requirements:

• Diploma holder
• Good command of English both oral and written
• Able to work under pressure

HOW TO APPLY:

Interested applicants, please click on “Apply Now” to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Roles & Responsibilities

· Provide full secretarial and administrative support to

· Managing Director (MD) and other members of staff.

· Manage MD’s day-to-day calendar, including organising business meetings and

appointments.

· Prepare travel itineraries and handle international travel arrangements.

· Processing MD’s expenses.

· Preparing invoices and tracking payments.

· Liaise with external accountant on all accounts matters.

· Managing staff leave applications and approvals, and other HR matters.

· Coordination of facilities and technology procurement and setup.

· Handling new staff induction and briefing.

· Organise meetings, prepare agendas and record minutes.

· Liaising with suppliers and clients via email and phone.

· Assist in recruitment activities for new staff.

· Organise and maintain filing/record management system.

· Arrange and coordinate social and training events for the Company staff.

Roles & Responsibilities

· Provide full secretarial and administrative support to

Managing Director (MD) and other members of staff.

· Manage MD’s day-to-day calendar, including organising business meetings and

appointments.

· Handling of international travel arrangements.

· Processing MD’s monthly expenses.

· Issuing of invoices and tracking payments.

· Liaise with external accountant on all accounts matters.

· Managing staff leave applications and approvals, and other HR matters.

· Coordination of facilities and technology procurement and setup.

Job description:

- Demonstrate and explain products in order to persuade customers to purchase products

- Identify interested and qualified customers in order to provide them with additional information

- Distribute promotional materials in a friendly, approachable manner

- Exhibit in-depth knowledge of our products

Leaflet flyers, hang posters and etc. to promote our product

- Maintain positive client relationships

- Report on outcome of promotional projects

Job Requirements:

- 3 to 5 years sales promoter experience in similar industry

- Experience in kitchen appliance sales a major plus

- Outstanding interpersonal skills; excellent communicator

- Self-sufficient and comfortable working independently when needed

- Incredible customer service skills

- Creative thinker and adept problem solver

Job Description

Provide administrative support to sales department

Handle purchasing and liaise with customers

Process delivery orders / invoices and other ad-hoc duties

Requirements:

ITE to diploma holders

Fresh is ok to apply can on the job training will be provided

Job Description

• Lead and organize WSH meetings, conduct sites inspection, audit and follow up on actions such as observation report e.g. CAPA
• To lead and drive SHE initiatives and programs and to strengthen safety culture of our workforce and ensure compliance with safety standards and government regulations.
• Organize safety trainings, safety promotions and safety awareness.
• Be the conduit between Company and Safety regional team for information sharing and reporting request. Prepare and submit safety reports in accordance to company and Singapore requirement.
• Responsible for risks assessments which include review, maintain and update risk assessments in accordance to the current Workplace Safety and Health Act’s (WSHA) requirement.
• Ensure compliance of operations with Workplace Safety and Health/Environmental Control regulations and statutory requirements
• To conduct incident and accident investigations and maintain proper documentation of all safety records.
• File accident and injury reports to Ministry of Manpower (MOM)
• Assist the conduct of emergency response drill.
• Support ad-hoc task assigned by supervisor Security Management:
• Evaluate current security processes and systems and stay abreast of legislative security requirements and industry best practices.
• Be in charge of security related matters such as outsource partners
• Review security procedures and security management timely for improvement initiatives and to address evolving risks.

Experience / Qualifications

• Minimum Diploma/Professional certification in Workplace Safety & Health
• Registered Workplace Safety & Health Officer with MOM (Preferably)
• FSM certification, Biz Safety Level 2
• Manage Work at Height Certificate- Assessor/ Manager
• Preferably with knowledge of local legislation e.g.WSH/SCDF/NEA, Ready to act in emergencies, knowledge in WSH Act, ISO45001, ISO14001, Security Management System
• Minimum 1 year of relevant experience

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

Responsibilities

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions

• Updating of employee data in the system

• Maintaining of electronic personnel files to ensure employment contracts and related documents are in place.

• Handling bi-monthly payroll for assigned projects/divisions

• Prepare payroll costing for assigned projects/divisions

• Collecting, opening and disseminating of mails

• Source and arrange for adhoc training courses

• Application of training grants

• Handling of foreign work pass employment related matters

• Updating of accommodation related matters

• Updating of foreign worker’s accommodation into OFWAS portal

• Provide support for answering of incoming phone calls and enquiries

• Any adhoc HR duties as assigned

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Responsibilities:

• Assist in monthly Payroll

• Ordering office pantry & stationery

• Answering Incoming calls

• Keep employee record up to date

• Work pass management:application,renewal ,cancellation

• Monitor worker training expiry

• Responsible for online submission of IR8A/IR21

• Filling of HR documents

• Receive incoming mails and send outgoing mails

• Assist in recruitment activities including sourcing of candidates & interviewing

• Arranging business travels (flight,hotel etc)

• Processing of invoice, quotation, purchase order and delivery order to customers

• Prepare project contract(tender documents)

• Preparing of shipping documents

• Coordinate with freight forwaders for incoming/outgoing shipments

• Ensure on time delivery to customers,preparing commercial invoice to oversea supplier

• Any other HR functions as needed

- Fresh with relevant educational background can also apply

-Prior experience in HR operations and admin will be at advantage

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

• To perform and plan marketing activities include corporate branding, corporate communications, press relations, publicity campaigns, program marketing, market intelligence, advertising, product bundling promotions, sponsorships and event/seminar management

• To conduct market research & analysis to specify market requirements for current and future products

• To develop and maintain company website & establish professional corporate image

• To plan and execute company online marketing strategy

Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

Job Description:

1. Data entry for AP Invoice and Payment in accounting system

2. Data entry for Journal Entries in accounting system

3. Perform reconciliation of bank and supplier statements

4. Handle general administrative work & other related duties

5. Assist in any ad-hoc assignments

Requirements:

1. Diploma in Accountancy / LCCI or equivalent

2. Preferably with 3 years relevant working experience

3. Hands on experience in using Accounting System application.

4. Experience in using Dynamic 365 is an advantage but not essential

5. Proficient in MS office

6. Meticulous, Organized and a Team Player

7. Understanding and Experience in full set accounting

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Working in a team to provide facilities management services such as (housekeeping/cleaning, carpark operations, security and fire safety) to maintain the building to its high standards.
• Liaise and supervise contractors and technicians.
• Identify defects and implement improvement works.
• Attend to feedbacks and services requested by the tenants.
• Handle administrative duties such as calling of quotations, issuing work orders and any ad-hoc duties assigned.
• Reporting to Building Manager.

Requirements:

• Diploma in Building Services / Engineering or equivalent.
• Minimum 2 years of experience managing commercial buildings.
• Good interpersonal skill, responsible and ability to manage multi-tasks simultaneously.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L33XXW4V to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

• Location: 4 mins walk from Tanjong Pagar MRT
• Mon - Fri, 8.30 am - 6 pm
• Basic + Commission + Allowances
• Opportunities for advancement within the company.

The client is a prominent company in the Pest Management industry, specializing in systematic approaches to effectively manage, eliminate, and prevent pest infestations across diverse environments.

Responsibilities:

• Proactively pursue new sales opportunities.
• Foster and strengthen relationships with new and existing customers.
• Create and deliver tailored presentations to potential clients.
• Drive partnership initiatives, fostering beneficial agreements.
• Continuously enhance partnership processes for acquisition, selling, development, implementation, and retention.
• Address sales inquiries via email and phone promptly.
• Professionally negotiate deals and manage objections or complaints.
• Provide ongoing sales support to current clients.
• Collect market and customer data for analysis.
• Generate sales reports as needed.
• Meet individual sales goals, KPIs, and manage account receivables.
• Execute tasks delegated by the Business Development Head when required.

Requirements:

• Minimum of 2 years of applicable experience in sales or business development.
• Excellent oral, written communication, and presentation abilities.
• Focused on results, self-motivated, and capable of independent work.
• Able to pivot strategies and approaches to meet evolving market needs and opportunities.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Rafidah Binti Abdul Rashid

EA Personnel Reg. No.: R1439911

• Working hour: 9am--5:30am Mon-Fri, 9am--12pm Sat(Once a month)
• Location: Tuas West
• MNC company

My client is MNC Marine Engineering company looking for Sales Coordinator.

Job Description:

• Organize and facilitate the sales team's activities, including the preparation of quotations, overseeing the order process until payment is received, and maintaining document filing systems.
• Collaborate with various stakeholders to coordinate the deployment of engineer(s) on vessels, both locally and internationally.
• Monitor and follow up on inquiries, ensuring proper documentation is maintained throughout the process.
• Cultivate and nurture positive relationships with both existing and potential customers.
• Provide regular status updates to the Operation Department regarding ongoing and potential service jobs.
• Maintain accurate sales records and ensure their orderly arrangement.
• Generate quarterly sales reports for management review.
• Pursue the resolution of outstanding invoices.
• Undertake any additional responsibilities as assigned by the Manager.

Job Requirements:

• Hold a degree or diploma.
• Fluent in both written and spoken English.
• Proficient in MS Office.
• Possess an understanding of sales principles and customer service practices.
• Demonstrate the ability to work well within a team and exhibit self-motivation.
• Minimum of 2 to 3 years of experience, with a preference for backgrounds in marine, engineering, or logistics

HOW TO APPLY:

Interested applicants, please click on “Apply Now” to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

The Sales Coordinator is to provide administrative support to the respective Sales Team Leaders i.e. Director of Sales (DOS), Assistant Director of Sales (ADOS), Senior Sales Manager (SSO), Sales Manager (SM) and Sales Executive (SE) including handling and responding sales enquiries via emails and tele-sales in the absence of the Sales team leaders in a timely manner. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities 

Supports Respective Sales Team Leaders to Handle Incoming Sales Inquiries 

• Handles clients’ enquiries, conduct site inspection in the absence of DOS / ADOS / SSM / SM / SE.
• Prepares sales proposals, contracts and assist to follow up in a timely manner.
• Prepares sales materials including presentation, sales kit etc.

Provides Administrative Sales Support

• Organises and coordinate meetings, conferences and travel arrangements.
• Arranges and confirms appointments.
• Organises internal and external events.
• Handles incoming mails and other materials.
• Sets up and maintains filing systems as per division standards.
• Collates information, maintains database to ensure they are up-to-date.
• Communicates verbally and in writing to answer inquiries and provide information in a timely manner.
• Liaises with internal and external contacts.
• Coordinates the flow of information both internally and externally.
• Maintains adequate stock of all sales materials as suited to required quantities.

Ad-Hoc Projects Champion

• Assists and supports in ad-hoc projects assigned by respective Sales team leaders.

Participation in Accor / Raffles Corporate Programmes

• Actively participates in min. 3 Accor / Raffles Corporate Programmes such as Planet21, Raffles Outreach, etc.

We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.

Key Responsibilities:

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620