Job Description – Sales Admin

Industry: Data Centre / Engineering & Building Services Industry

Summary

The Sales Admin will function as the administrative support to the Sales Team. This role requires an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team in a fast paced. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company

Responsibilities

· Coordinating the sales team by managing the filing of important documents, maintaining important data such as storing and sorting of sales function related data in electronic form, and communicating relevant information for smooth sales operations.

· Responding to sales team’s requests on tender bid process (from pre-qualification, to bidding and post award phase) including submission of documents, drawings and compliance certification to ensure successful bid submission.

· Preparation of ERP system derived cost sheet for management approval prior quotations.

· Preparation and presentation of pipelines tracking reports, sales and all related functional reports for business unit.

· Handle the processing of all sale orders and scheduling job code on ERP system with accuracy and timeliness.

· Monitor the team’s progress and identify shortcomings of administration process and propose improvements where necessary.

· Working with Marketing agency in organizing marketing events and projects.

· Ensure adherence to internal workflow policy.

1. Responsible for inventory planning and monitoring parts movements & demand and

manage stock, rush and VOR orders. Administer monthly Stock, Rush/VOR order ratio.

2. Manage price quotations, parts order & requisition from service dept, body shop,

independent workshops (4 th level sales), counter sales and overseas enquiries.

3. Monitor parts, accessories & lifestyle orders submitted to PDC to meet our yearly total

parts purchase target.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

ℹ️ About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 ranking by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (600+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers and tenants, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers or tenants. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls);
• Search for information within our CRM to deliver accurate answers to questions from potential buyers and tenants whilst entering any new data into the listings to enrich the information;
• Qualify potential buyers and tenants expressing interest in Propseller listings;
• Coordinate and schedule property viewings for buyers and tenants against the schedule of the assigned Real Estate Consultants to meet team targets and maximise sales opportunities for each call/enquiry;
• Track and update your team tasks and activities through our in-house tech platform;
• Produce regular reports and conduct improvement-sharing sessions;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 1 year of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial;
• Must be fluent in written and spoken English as the role requires the candidate to answer inquiries via online chatroom or phone;
• Proficient in Google Suite / MS Office and with computers in general;
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts;
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic;
• Fast and accurate: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks;
• Can-do attitude Problem-solver: You are a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided (Sales, Real Estate, CRMs). Be ready to learn a lot;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) – Online Introductory Call
2. Interview 2 (1 hr) – Online/Physical: Discussion and live case with our Operations Manager
3. Interview 3 (1hr) – Online/Physical: Meet with our VP of Operations
4. Compensated 2-day on-the-job test
5. Welcome aboard!

Compensation

S$2,300 to S$2,700 / month + up to S$300 / month bonus + Stock options

Apply

JOB DESCRIPTION

• Handle full set of account
• Verify monthly costing for budget control and expense management
• Monthly reconcile balance sheet items and bank statement
• Prepare cash flow projection & manage day-to-day working capital
• Liaise with overseas suppliers in term management and coordination of TT & LC
• Supervise timely submission of quarterly GST report
• Oversee customer credit, monitor, control and follow up for effective collection
• To check the accuracy and completeness of work done by subordinates
• Liaise with external auditors, tax agent & bank
• Ensure internal control compliance with company policies and procedures
• Follow the current accounting practice, identify the opportunity and recommend actions to improve the account process
• Other ad-hoc duties as assigned by Management

JOB REQUIREMENTS

• Minimum Diploma in Accounting or related field with at least 5 years experiences
• PC literate
• Good interpersonal, communication and analytical skills
• Meticulous, reliable and positive working attitude
• Working experience in manufacturing with ERP & MYOB will be an added advantage

Marketing Executive / Senior Executive [ FMCG Industry ]

• Working Days: Mon – Fri
• Working Hours: 8 am – 5 pm
• $3,000 - S$3,400
• Pioneer

Responsibilities:

• To effectively manage the Marketing functions of assigned brands
• Responsible for developing and executing marketing strategies and campaigns to achieve business objectives
• Leverage digital marketing media like social media (Tiktok, Instagram, Meta), websites and emails
• Liaising with various stakeholders like Sales, Ecommerce, Category, Creative & Design
• Copywriting and proofreading of marketing content
• Optimize marketing spend and generate weekly reports
• Handle any ad-hoc marketing projects as assigned by RO

Requirements

• Diploma/Degree in Marketing, Business or relevant studies
• Minimum 2 years of relevant marketing experience for B2C
• Hands-on knowledge of social media, WordPress, Google Ads, is preferred

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Location: Kaki Bukit
• Work week: 5-Days
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $ 2,500 - $3,500 per month

Job Scope:

• Prepare/design sales tender quotation.
• Proactive calling to follow up with client and quotations status.
• Require attending meeting with clients and consultants.
• Able to read/understand technical specifications, schematic, layout drawings etc.
• Compile of product catalogues
• Liaise with Project Dept for execute of confirmed projects.
• Liaise with suppliers for quotation, stock etc.
• Other works as assigned by Sales Manager

Requirements:

• Diploma in Electrical or Engineering
• Prefer with experience in ELV or AV Systems company.
• Able to start work immediate.
• Able to work OT when required.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Working days : Mon - Friday 9am -6pm

Salary : $2,500 - $3000

Location : Tai Seng

Job Responsibilities

• Coordinate purchasing activities and maintain a safety stock level following company guideline.
• Prepare purchase orders and documents using MYOB system.
• Coordinate and liaise with requestor and supplier in the purchasing
• and monitor the deliveries to ensure all items arrive as planned.
• Resolve vendor’s defects, shortages and missing product.
• Coordinate with oversea suppliers and forwarders for incoming shipments and liaise with internal department to complete the declaration and payment.
• Maintain approved supplier / vendor list, procurement master file and relevant documents in soft copies and hard copies.

Job Requirements

• Min 1 to 2 years in purchasing & shipping knowledge
• Proficient in MYOB system will be advantage
• Proficient in Microsoft Office

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Responsibilities:

• Organise and conduct regular credit & AR review meetings with BUs / sales departments to close out all delinquent accounts.
• Follow up and communicate with customers.
• Review and process new customer account applications.
• Maintain and update particulars and credit limits of customer accounts in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with sales department to address overdue issues.
• Disseminate or circulate invoices, statements of accounts, reminder and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and AR status reports for management and for HQ.
• Liaise with insurer and apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks in respect of bank guarantees including but not limited to letters of credit.
• Act as key AR and billing liaison person for overseas shared service centre.
• Check supporting documents to carry out billings to customers.

Requirements:

• Min 1 year relevant working experience.
• Proficient in MS software including Outlook, Word, Excel and Powerpoint.
• Working experience with Letters of Credit is desired
• SAP working experience is preferred
• Communicate with customers and insurer tactfully and professionally.
• Prioritize issues, have sense of urgency and ownership of tasks.
• Comfortable working closely with different departments and shared service centre simultaneously.

Please forward your resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602) : [email protected]

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an Interview.

Visit our website for more positions: http://strategysolutions.com.sg

MOM License: 09C3018

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Job Summary -: To provide support to the outdoor sales team as well as maintaining and develop good relationship with existing customers. Process booking and enquiries, coordinating between operation staff and customers.

Key Responsibilities and Accountabilities

1. Business & Customer Development

i) To provide good customer service support to all customers

ii) Provide good support for outdoor sales in order to grow the business

iii) Manage and maintain good relationship with existing customer

iv) Feedback the necessary to sales in charge for action and follow up with the customer

1. Day to Day Operation

i) To prepare quotations as requested by the customer and assisting Sales in Quotation required

ii) Co-ordinating the shipments with respective parties

iii) Proceed bookings request from customers.

Requirement -:

1) Minimum educational qualification required ‘O’ level and above

2) Min 3 years relevant experience

3) A great attitude and self motivated individual

4) Excellent written and communication skills

5) Intermediate computer skills

6) Able to start work immediately

Job Description:

• Establish sales channels;
• Expand the customer base and maximize the market coverage;
• Promote and sell company’s range of fire protection products;
• Attend to sales enquiries and prepare sales quotation;
• Providing pre-sales technical assistance and product education;
• Assist in formulating business strategies and identify new business opportunities;
• Preparing and negotiating tender and contract terms and conditions to meet both client and company needs;
• Providing after-sales support services;
• Build & maintain good relationship with clients;
• Supporting marketing activities by attending trade shows, conferences and other marketing events;
• Making technical presentation and demonstrating how a product meets client’s needs.

Requirements:

• Diploma or Degree in Business Management or any related field
• Hardworking, proactive, self-motivated with good working attitude
• Aggressive and strong customer oriented service mentality
• Possess strong communication and interpersonal skills
• At least have 3 years of working experience

Job Title: Engineer/ Sales Engineer

Key Responsibilities:

• Conduct market research to identify potential customers and industries for our products/services.
• Build and maintain strong relationships with new and existing clients to understand their needs and requirements.
• Collaborate with the sales team to develop customised solutions and proposals that address client challenges and objectives.
• Provide technical expertise and support throughout the sales process, including product demonstrations, presentations, and consultations.
• Work closely with internal teams to ensure that client needs are met and solutions are delivered effectively.
• Stay up-to-date on industry trends, technologies, and competitive offerings to inform sales strategies and positioning.
• Meet and exceed sales targets and objectives while maintaining high levels of customer satisfaction.
• Prepare accurate and timely sales reports, forecasts, and other documentation as required.

Qualifications:

• Polytechnic diploma or degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Proven experience in technical sales and/or engineering roles, preferably in HVAC & Refrigeration.
• Strong understanding of mechanical or electrical systems and technologies, with the ability to communicate technical concepts effectively to non-technical audiences.
• Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients and colleagues.
• Demonstrated ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Results-driven mindset with a track record of meeting or exceeding sales targets and objectives.
• Highly organized with excellent time management and prioritization skills.
• Proficiency in Microsoft Office suite and CRM software.
• Willingness to travel as needed for client meetings, presentations, and industry events.

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

About the Role

We are seeking a highly motivated and detail-oriented individual to join our finance team as an Finance Executive. The successful candidate will play a key role in supporting various financial functions and initiatives within the organization. This position offers an excellent opportunity for career growth and development in the finance field.

Responsibilities

Prepare timely financial reports, including monthly, quarterly, and annual financial statements.

Conduct financial analysis to support decision-making processes and strategic initiatives.

Assist in budgeting, forecasting, and variance analysis.

Collaborate with other departments to gather financial data and ensure accuracy and completeness.

Support the implementation and maintenance of financial systems and processes.

Assist in internal and external audits, ensuring compliance with regulatory requirements.

Provide support in financial modeling and scenario analysis.

Contribute to special projects and initiatives as assigned by the Finance Manager or the Management Team.

Requirements:

Bachelor's degree in Finance or Business Administration or any related field;

ACCA certified;

Minimum 1 to 3 years in accounting or finance roles;

Demonstrated knowledge on full sets account;

Experience with AR/AP;

Experience with full finance life cycle preferred;

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;

Detail-oriented with strong organizational skills and the ability to prioritize tasks in a fast-paced environment.

Job Responsibilities:

Planning and Development

• Provide administrative support and to the Planning & Development Director.
• Support preparatory work for Ops meetings, bilateral meetings and Board meetings.
• Follow up administration matters as necessary including distribution of slides & certificates to centres via (electronic or internal) mail.
• Manage, direct to the relevant departments or centres, reply emails from corporate inquiry email.
• Manage and direct messages on Facebook to the relevant persons. To initiate a generic reply for Facebook messages
• Flag out complaints / negative comments and verify with schools.
• Coordinate activities between school and vendors. eg. photo-taking / yearbook / concert, teaching resources, publications and materials, etc.
• Source for new suppliers with competitive prices.
• Maintain and develop an approved suppliers list.
• To render support to Pedagogy department when required.

New Centres

• Support new school from ordering of inventories, setup of the centre up to the point when the centre is successfully licensed.
• Answer calls from parents regarding waitlist, new school registration.
• Manage PSP list and call parents for new classes before the centre is licensed.
• Assist to set up and manage pre-licensing administration with ECDA and consultants in preparation of pre-licensing inspection, eg. LicenseOne, ONE@ECDA, CMS, etc.
• Render support to AEs and CLs to ensure smooth handover from pre-operation to commencement of centres, for eg. Little Lives, waitlist, ONE@ECDA.
• Obtain quotes from various suppliers and processing required paperwork relevant to the purchasing and receipt of goods.
• Assist with administration, place orders and monitor delivery dates for new centres.
• Raise purchase requisition form for all quotations for new schools’ setups, school projects, etc.

Job Requirements:

• Preferably a polytechnic diploma in any discipline and / or at least 3 years’ experience in an administrative role
• A team player with good interpersonal skills
• Good written and verbal communication skills
• Possess the ability to work well in a dynamic environment
• Able to work independently, multi-task and adapt quickly in a fast-paced environment
• Able to handle confidential information with discretion and integrity
• Proficient in MSOffice Applications

The Administrative Executive will be responsible to the Principal for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Role & Responsibilities

• Meet and greet parents, students and visitors at the school
• Provide proper information about school fees and programs
• Manage students information
• Issue invoices, collect school fees and issue receipts
• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etcPrepare Expenditure Requisition Forms and obtain price quotations from suppliers
• Prepare Expenditure Requisition Forms and obtain price quotations from suppliers
• Responsible for proper storage of stationary and uniforms
• Perform general clerical duties
• Support operational work flow

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language
• At least 2 years experience in an administrative role
• Good interpersonal skills, able to relate to people from different culture and languages.
• Good written and verbal communication skills
• Able to work independently, multi-task and adapt quickly in a fast paced environment
• Able to handle confidential information with discretion and integrity
• Proficient in MSOffice Applications
• Only Singapore Citizens need apply.

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in MS Word via APPLY NOW button.

Please include cover application letter and detailed CV with current and expected salary and copies of qualifications and testimonials. On appointment original copies must be provided for verification.

Responsibilities

• Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site.
• Evaluate causes, implications of problems, ascertain glitches and identify possible solution options.
• Monitor and maintain proper inventory of hardware and software licenses
• Compile and prepare reports regularly
• Travel to stores for support when needed
• Setting up, managing and maintaining IT-related equipment for new workstations or stores
• Update and maintain Policy & Procedures for the IT Department
• Keep updated with latest technology and security risks
• Any other IT adhoc duties that may be assigned from time-to-time
• Manage IT Inventory.
• Perform daily preventive checking for office IT facilities.
• Ensure security and integrity of network and systems.
• Other ad-hoc duties as assigned from time to time.

Requirements

• Degree or Diploma in Computer Science related disciplines.
• At least 1 years of relevant working experience.
• Basic understanding of cyber-security.
• Good interpersonal skills and a team player.
• Strong communication skills with all team members.

Customer Service Executive | Sales Support | Freight Forwarding | Macpherson

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Summary:

• Salary: Basic up to $3,300 + AWS + PB
• Working Time: Monday to Friday
• Working Time: Flexible 8am-5.15pm/ 8.30am - 5.45/ 9am-6.15pm
• Working Location: Taiseng

Job Description

• Address sales inquiries from customers across the region and collaborate closely with the operational team to ensure timely order fulfillment.
• Ensure sufficient stock availability for sales and demonstrations.
• Negotiate and finalize deals, handling any complaints or objections that may arise.
• Manage assigned customer accounts both locally and regionally.
• Process customer orders, including generating price quotations, stock checks, issuing proforma invoices, and confirming shipment schedules.
• Serve as the primary point of contact for providing customers with information on product pricing and stock availability.
• Coordinate with the Logistics and Accounting departments to facilitate smooth order shipments to customers.
• Prepare various documents such as Purchase Orders, Pick Lists, Invoices, inventory checklists, and other related paperwork.
• Compile and analyze sales data to prepare daily, weekly, and monthly sales reports.
• Stay updated on product information, pricing changes, and distribute sales materials to distributors as needed.

Job Requirement

• Minimum Diploma in Business Administration with 2-3 years of experience in sales coordination or customer service, preferably in the FMCG sector.
• Strong multitasking, prioritization, and time management skills..
• Familiarity with shipping procedures is beneficial.
• Proficient in administrative tasks with strong organizational and problem-solving abilities.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Personnel Name : Loh Wing Sheng
EA Personnel No : R22110239
EA Licence No : 16C8004

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard
• Training will be provided

Job Description

• Obtaining quotations for new and existing client's insurance policies, answering client's queries promptly, and processing of insurance policies.
• Develop and maintain client relationships by providing support, information and evaluating customer needs accurately.
• Handle daily office administrative duties including data administration, answering of phone calls, attending to emails and phone messages promptly.
• Other administrative duties as assigned by manager.

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.
• At least 3 year of administrative work experience.

Job purpose

• Reporting to the Retail Manager; your responsibilities include but not limited to:

• Overall accountable for retail stores, including P&L, fulfilment of targets (sales, productivity, …), SOPs and

• policies of the company

• Monitor sales and provide routine/monthly sales reports with recommendations for business growth

• Resolve the issues, maintain the standards and enhance the operations process

• Make sure that the stores comply with all health and safety regulations

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Preserve excellent levels of internal and external customer service

• Ensure stock control policies are followed diligently to control stock loss and cost control

• Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

• Ensure stores are following the brand guidelines and are well merchandised

• Be able to lead a project (new store opening, event, …)

Requirements

• Proven food and beverage management experience

• Working knowledge of various computer software programs (MS Office, POS)

• Ability to spot and resolve problems efficiently

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Strong resistance to pressure, strong teamwork

• Guest-oriented and service-minded

Hand In Hand OTC is a private occupational therapy centre that provides family-centred occupational therapy services for both local and overseas individuals . We are seeking dynamic individuals to grow with us.

Job and Responsibilities

Provide day to day support administrative functions

Manage the Centre daily operations.

Manage corresponding email, faxes, mails & telephone calls.

Attend to parents/customers' enquiries

Schedule for Assessment and OT sessions

Liaise closely with management and therapist

Prepare weekly schedule

Prepare invoices and payments through quickbook

Basic HR and admin duties such as – prepare monthly payroll, filling, update record

Maintain the HR database – annual leave, medical leave, medical claims, reimbursement, employee handbook, letter of appointment, etc

Any other administrative,accounts and HR duties as assigned

Requirements:

Diploma qualifications, specializing in Human Resource Management is an advantage; with at least 1 years related experience

Good customer service attitude

Good interpersonal and communication skills

Proficiency in Microsoft Office

Proficiency in quickbook is an advantage

If you are interested to become part of a growing team, do apply and meet us for a chat.

Responsibilities

• Review and assess contracts, policies and guidelines, and provide legal advice to ensure compliance with law & regulations, governance, data protection, and regulatory requirements
• Collate, consolidate and analyze data to prepare various reports for Management.
• Conduct internal and external reviews to identify and report strengths, weaknesses, and opportunities and propose initiatives to enhance organisational efficiency.
• Formulate and implement organisation’s strategy to achieve broad strategic goals.
• Coordinate with all departments to develop and implement action plans to achieve short and long term business goals as set out by HQ, Japan.
• Collaborate closely with all departments and Group to ensure new projects are aligned with organisation’s strategies and values.
• Assist to monitor the planning and implementation of business initiatives to all functions, including provision of support assistance to all departments for smoothening project accomplishment.
• Manage and co-ordinate organisation development initiatives by organizing regular management meetings.

Requirements:

• Bachelor degree in business-related or law-related function
• At least 2 years of relevant working experience in FMCG or related industries
• Detail-oriented with strong business sense.
• Aptitude and passion for research, data analysis and problem solving.
• Strong analytical thinking and management skills.
• Good interpersonal and communication and presentation skills.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint).

Responsibilities

• Assist in formulating and implementing internal control procedure.
• Assist in the review and recommend new or improvements to finance work processes.
• Daily monitoring of inward transactions.
• Work closely with external counterparts for completion of monthly closing.
• Ensure accurate & timely submission of claims and prompt disbursements.
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval.
• Provide reliable details for cashflow projections.
• Maintain Fixed Assets Register along with regular asset count.
• Liaison with HR for Payroll Reconciliation.
• Proper documentation of workflow and policies.
• Review AP ageing with long outstanding balances and follow-up closely for closure.
• Liaison with audit partners.
• Perform ad-hoc duties as assigned by superior.

Requirements

• Able to work in a fast-paced environment.
• Goal-oriented and meticulous to details

Job Purpose

The Cleaning Operations Executive assists with the management of cleaning operation duties as directed by the manager. This includes managing resources, work procedures, service contracts and work incidents.

She/He is also required to implement and recommend operation plans to improve work processes and service quality for the organisation.

She/He works not only in an office environment but also performs site visits when necessary.

She/He is expected to communicate with relevant stakeholders and clients as part of his role in performing operational duties.

She/He is organised, responsive, approachable, able to multi-task and capable of interacting with stakeholders.

She/He needs to be familiar with social media and other relevant tools/environments.

• Manage contracts
• Manage incidents
• Manage cleaning teams
• Manage cleaning services
• Manage inventory, equipment and maintenance schedule

Day to Day Operations

• Streamline the operations processes and improve efficiency and customer service standards.
• Ensure the company’s policies and standards are communicated and implemented.
• · Oversee and assist in team members day to day task to ensure smooth operation.
• Ensure all outlets maintain outstanding store condition and visual merchandising standards.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations

Stock/Inventory Management

• Control and manage inventory and transfers across all locations effectively
• Oversee stock-take exercises at all locations.
• Manage and execute all scheduled inventory counts in a timely manner
• Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management
• Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the buying team on stock management.

Leadership

• Drive, inspire, motivate, manage and lead the team to achieve the company’s objectives by meeting sales target with an outstanding customer service and excellent operations management.
• Work with the team on personal development and onboarding training
• Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target.
• Review and monitor individual performance in line with the company’s objectives.
• Deal with all issues that arise from team members’ (complaints, grievances, etc) and handle team members’ disciplinary issues
• Improve employee turnover and absenteeism
• Maintain staff discipline.
• Manpower training and recruitment.
• Provide leadership across all our locations and improve team spirit.
• Work closely with Ops/Sales manager to manage staff roster and manpower planning by ensuring smooth operations and cost-efficiency.

Customer Engagement

• Ensure high levels of customer satisfaction through outstanding customer service.
• Offer exemplary product knowledge to assist customers with their buying decisions.
• Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery.
• Facilitate training to retail staff to ensure outstanding customer service standards

Job Requirements:

• Possess at least a Diploma in any field or any other relevant qualifications in retail studies with at least 5 years of experience in retail management, with at least 1 years of managerial experience.
• Possess strong analytical and leadership skills with good business acumen.
• Good in excel spreadsheet is a plus.
• Independent and able to work in a fast-paced environment
• Strong interest in retail operations and a passion to drive the brand forward
• Strong customer management and organizational skills.
• Foster, build and maintain relationships with stakeholders.
• Self-disciplined, driven and motivated.
• Adaptable to changes.
• Able to lead, motivate, and coach a team.
• Inventory Management and Loss Prevention