Our client, a leading bank in Asia, is currently seeking a dedicated Client Account Manager to join their team.

about the role

• Act as a liaison between customers and the bank, ensuring a seamless communication channel for addressing concerns and resolving issues.
• Engage with customers to gather feedback, understand their experiences, and identify areas for improvement in service delivery and quality assurance.
• Develop and implement effective service recovery strategies to address customer complaints and dissatisfaction promptly.
• Create and maintain a system for tracking and analyzing customer complaints, identifying root causes, and implementing corrective actions to prevent recurrence.

skills and experience required

• Minimum degree in any discipline.
• At least 3 years of experience in service recovery / quality assurance would be advantageous.
• Strong analytical and problem solving abilities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Opportunity

• Opportunity to work with in a leading US MNC, manufacturer of dental products and technologies
• The Compliance Specialist/ Manager will be the primary compliance advisor for and liaison across the businesses in the Southeast Asia and India region
• 6 months contract
• Location: Central-East (Hybrid Work Arrangements)
• Salary: Up to SGD 15,000 per month (Subjected to experience)

The Requirement:

• Bachelor's degree in a related field or equivalent experience
• Minimum 5+ years of compliance experience within a regulated industry in a multinational environment
• Healthcare/Medical Device industry will be an added advantage
• Great organization skills and time management
• Able to pick up and understand our compliance policies quickly and provide advice based
• Solid analytical skills with the ability to respond to complex challenges with innovative solutions
• Able to seek buy-in from management on compliance requirements.

Job Description:

• Drafts, implements, maintains and/or revises relevant local compliance policies, procedures, guidance and other related documents.
• Assesses ethics and compliance risks and implements localised compliance controls and other mitigating measures, as needed.
• Collaborates with HR and/or Legal to provide guidance to management and employees, and to resolve legal compliance issues, as necessary.
• Monitors the business for compliance with Company standards and procedures.
• Implements the Business Gifts and Entertainment Policy, providing guidance as needed on local regulations.
• Lead and/or assist with internal investigations as directed by the regional and/or global Ethics & Compliance and/or Legal departments.
• Supports the company’s Data Privacy program needs, including compliance with various local Data Privacy laws, working with Legal and Global Ethics & Compliance teams.
• Develops an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.
• Participates in compliance-related legal and data privacy processes and projects as necessary.

Next Step

• Interested applicants, prepare your updated resume and click "Apply here" or email to [email protected]
• All shortlisted candidates will be contacted.

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

The Job:

• Ensure compliance with all local and environmental and safety laws and regulations inclusive of new projects onsite
• Manage occupational health related program by
• As a single contact point to liaise and negotiate with authorities and to ensure company fulfils the ESH laws and regulations
• Communicating on a regular basis with all regulatory agencies ensuring that company is in full compliance with applicable ESH regulations and anticipating changes that might affect our business environment.
• Lead the gap analysis of the ESH regulatory requirements, evaluate the impact, and propose the action plan to the Site Management Team
• Maintaining the standards of processes to meet ESH compliance norms
• Regularly monitoring internal processes related to ESH compliance
• Conduct evaluation of compliance of the ESH laws and regulations

The Requirements:

• Min Degree with min 5 to 8 years of relevant working experience
• Experience with NEA/ MOM compliance will be a plu
• Must have experience dealing with government bodies & authority

Interested applicants can send their detailed resumes to [email protected] or call Jane @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Responsibilities

• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency
• Manages daily aspects of the department and its staff to ensure projects/tasks are completed and goals and customer needs are met
• Collaborates with other managers to plan, direct, and coordinate programs and projects
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Drafts, submits, and presents various performance and management reports
• Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts
• Address employee and customer concerns, such as conflicts or complaints.
• Monitor and ensure a clean and safe working environment

Qualifications & Requirements

• Bachelor’s degree in relevant field
• Ability to create and present ideas, reports, and budgets in various formats
• Able to work both independently and collaboratively.
• Written and verbal communication skills.
• Time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Problem-solving attitude
• Flexibility to work in shifts

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Must have existing overseas connection (Thailand) and fluent in thai
• Working hours 9pm to 6am

My client is a Swiss based MNC specializing in Piping System and currently looking for a Sales Development Leader to manage a team through the implementation of efficient processes and policies pertaining to the entire process of order fulfillment. The candidate must be able to motivate, coach and mentor the team in ensuring the delivery of quality customer service to the customers.

Job Descriptions:

• To manage, motivate, coach and mentor team members to deliver optimal results through established and/or new processes; responsible for evaluating team performance and provide recommendations to the Head of Sales.
• Responsible for driving initiatives to ensure efficient sales development processes; take ownership over sales development tools including CRM Sales Hub, Customer Service Hub and Nimbus.
• Be responsible in driving the Key Performance Indicators (KPIs) of the team in the following categories:

1. Customer Enquiries
2. Sales Quotations
3. Lead Generation/Qualifications
4. Project Support

• Take up the responsibility as the Sales Development for the allocated industry segment; product selection, preparation of SAP quotation, advising on lead time pre-sales and lead qualifications

Job Responsibilties:

• Aptitude to manage a team – Displays the right attitude and passion in coaching and mentoring a team for success.
• Competent in SAP system
• Process-oriented mindset with the desire to improve processes that will drive the performance of the internal sales team
• Customer-oriented Mindset – Understands the importance of managing customer relationships whilst maintaining the interests of the company
• Displays a strong interest in learning the company's products and solutions
• Communication skills – Able to communicate clearly with the team especially on expected KPIs of the team as well as any process changes to ensure that all iniatives are successfully implemented
• She/he accepts responsibilities with positive attitude, is reliable , responsible and dependable, fulfilling obligations

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Responsibilities

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Description:

• Ensure proper creation and maintenance of project accounts for reporting and compliance with grant terms and conditions.
• Oversee the administration and accounting of research funds.
• Provide support to ensure compliance with terms and conditions of grants awarded by funding agencies/grantors
• Support system implementation activities and process improvement projects.

Finance Business Partnering

• Provide financial advice and support to operating units.
• Provide the necessary support in the implementation of internal audit recommendations where applicable.
• Partner with various central finance officers as well as operating units in the implementation of relevant procedures / policies.

Operational Accounting management

• Conduct reviews to ensure appropriate and timely follow up action is taken by operating units. Areas of review include long outstanding debts, dormant accounts, balance sheet accounts and grant accounts, etc.
• Review for proper set up of Master data accounts for operating units.
• Ensure budget/fund monitoring mechanism is in place for operating units.
• Ensure timely submission of fund requisitions and grant disbursements.
• Monitor research project accounts to ensure timely closure and refunds to grantors upon project completion.
• Liaise with auditors for timely certification of fund requisitions.
• Key liaison person for group audit and claim submissions.

Projects and Operational Excellence

• Review processes with the use of data analytics for continuous improvement.
• Participate in projects and assignments as may be directed from time to time.

Qualifications

• Possess a Degree, preferably in Accountancy, Business Administration or equivalent awarded by a recognised University.
• Preferably with 5 to 7 years of relevant working experience.
• Good knowledge of SAP financial, project, fund and grant management systems would be an advantage.
• Have good, analytical, writing, and communication skills.
• Be meticulous, resourceful with positive work attitude.
• Able to work independently as well as in a team.
• Mature and possess good interpersonal skills.
• Attention to detail, working within a fast-paced environment with tight deadlines and a sense of urgency.
• Knowledge in audit and controls procedures.

Interested candidates pls send your resume to:

[email protected]

Subject: Asst. Finance Manager

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

We are expanding and we are looking for an energetic and self-motivated social media marketing assistant manager to join our growing marketing department in the aesthetics and beauty industry. If you’re an ambitious, creative individual who wants to build a career in social media and content marketing, then we want to work with you. You will be involved in video production, preparing social media posts, social media marketing strategies, SEO content writing, as well as monitoring and managing social platforms.

Roles & responsibilities:

• Developing an overall digital strategy for our TikTok account(s) with trending content.
• Assist in managing social media channels including Facebook, YouTube, Instagram & TikTok.
• Filming and editing engaging videos for TikTok
• Plan detailed schedules and film and upload content regularly.
• Adept with social content marketing and understanding of PR/Influencer/KOL marketing.
• To assist in statistical analysis and managing campaigns
• Ability to ‘think outside the box’ and produce both quick comebacks for audience engagement.
• Managing and growing TikTok account
• Work with marketing team to assist with growth strategies to support revenue goals
• Experience compiling data across social media platforms for weekly/monthly reports, including analysis for insights, optimizations, and future strategy development
• Demonstrates strategic insight to develop long-term execution plans or short-term activations
• Assisting in any marketing-related tasks and events

Skill Sets and Personal Attributes

• Experience in creating TikTok content and designing digital artwork
• Worked in marketing /communications / digital media with at least 4 years of working experience
• Ability to create TikTok video content/ Instagram Reels
• Ability to create lifestyle images for Instagram and Facebook purposes
• Knowledge of Adobe Photoshop or Adobe Illustrator software
• Basic data analysis skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Eye for detail and flair for copywriting
• Passion for the beauty industry
• Proactive with integrity
• Team leader/strategist mindset
• Thrive in challenging dynamic environments and able to make things happen
• Self-starter with pride in personal & company performance
• High energy with a positive ‘can do’ attitude, and result driven
• Able to work in a fast-paced environment

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

You will…

• Build, release, and deploy the platform on top of Jupyter Lab and Jupyter Hub;
• Monitor the health of the platform and plan its capacity;
• Secure the platform to prevent security breaches or unintended usage;
• Tailor the platform to support evolving customer needs.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation

Job Qualification

The position requires a minimum of 3 years relevant experiences as a DevOps engineer, SRE, or Software Engineer.

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Functional

• Prior exposure to agile ways of working.
• Financial/banking industry knowledge is a plus.

Technical

• Proficient in Linux, Docker, Kubernetes and Helm charts;
• Good experience with shell-scripting;
• Good experience with Git, ideally with Gitlab;
• Good experience with Continuous Delivery, ideally with ArgoCD;
• Good experience with Monitoring, ideally with Grafana;
• Hands-on experience with Python or a similar programming language.

Other Professional Skills and Mindset

• Ability to think in the problem space, and then in the solution space;
• A bias for short, iterative and incremental way of working;
• A sense of compassion to appreciate our customers’ challenges;
• A learning mindset;
• Ability to communicate a point concisely and simply;
• French speaking skills not necessary but appreciated.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

FLOOR MANAGER RESPONSIBILITIES

Here are some responsibilities for a floor manager required:

• Direct daily operations with full decision-making responsibility for F&B operation, weekly payroll, scheduling, and establishing sales goals.
• Utilize strong interpersonal communication skills to direct daily operations of the club ensuring the highest standards of quality and productivity.
• Direct communication with corporate partners in merchandising and distribution to ensure brand integrity and inventory levels to support a club environment.
• Facilitate in human resources duties such as interviewed potential candidates, direct hiring and termination process, administrate payroll.
• Assist in the day to day operation of a night club.
• Fluent in Thai language
• Willing to work night hour from 9pm to 6am as a night club operating hour.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

· Develop plans and ideas for Events

· Take charge of planning, organizing and executing Corporate Events / Seminars / Workshops, including budgets,

timelines, and resource allocation

· Prepare the required EDM and publicity collaterals and coordinate with partners on programmes as well as

vendors and suppliers to secure the necessary resources.

· Oversee the setup, operation, and teardown of events.

Requirements:

· Degree with minimum 3 years of working experience preferably in organizing seminars/workshops / events etc.

· Highly motivated and passionate in exploring new areas

· Analytical, multi-tasking and time management skills.

· Good written and verbal communication in both English and Chinese

· Ability to work independently and collaboratively with management, members and partners

· Proficiency in Microsoft Office Suite, EDM, website, basic IT skills.

Responsibilities

• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency
• Manages daily aspects of the department and its staff to ensure projects/tasks are completed and goals and customer needs are met
• Collaborates with other managers to plan, direct, and coordinate programs and projects
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Drafts, submits, and presents various performance and management reports
• Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts
• Address employee and customer concerns, such as conflicts or complaints.
• Monitor and ensure a clean and safe working environment

Qualifications & Requirements

• Bachelor’s degree in relevant field
• Ability to create and present ideas, reports, and budgets in various formats
• Able to work both independently and collaboratively.
• Written and verbal communication skills.
• Time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Problem-solving attitude
• Flexibility to work in shifts

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

• Engage Business on HR matters including manpower planning, budgeting, performance discussions and staff issues.
• Work with Business on manpower planning and structural changes during financial year.
• Review and plan manpower requirements and HR-related costs during the annual budgeting cycle
• Engage Business on staff issues pertaining to confirmation and performance reviews, grievance and exit management.
• Participate and value-add in performance management discussions with Business.
• Provide corresponding analysis and projections vis-a-vis HR reporting metrics
• Manage the end-to-end recruitment process to maintain staffing level to meet business needs.
• Manage recruitment process from attraction, selection, interview and appointment to maintain the staffing level for different level of hires. This includes working with different organizations on the secondment of key personnel to the division(s)
• Support in day-to-day HR operations including but not limited to on-boarding, confirmation, off-boarding.
• Address and provide advice to Business and staff on HR related queries and issues.
• Work with HRP Support team on HR administration and operational matters such as the processing of on/off boarding, transfers and staff confirmation.
• Conduct regular policy and process reviews across various spectrums of HR, where applicable; and where required, work with colleagues in their areas of expertise.
• Build and foster a culture of employee engagement to reinforce the organization’s business strategies and culture for continuous growth and improvement.

Requirements:

• Degree in Business or related field.
• Minimum of 6 years of relevant experience
• Able to start work immediately or on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Scope:

• Responsible for finance function of Business Units in charge of Product Costing and Marketing & Licensing activities
• Responsible for costing/ pricing calculation and system setup/ maintenance
• Responsible for month-end and year-end closing activities
• Responsible for analyzing and presenting monthly financial performance with senior management team
• Responsible for annual budget preparation for Business Units
• Responsible for ensuring compliance with relevant statutory requirements/ regulations, including but not limited to statutory accounts, tax and other business filings
• Responsible for all liaising work with internal/external auditors, banks, tax agents and other statutory bodies
• Responsible for all maintenance and update of SOP for the Product Costing and Marketing & Licensing activities
• Responsible for review and continuous improvements works related to processes in Business Units
• Undertake any ad-hoc projects or activities as assigned.

Job Requirements:

• Min. Degree in any relevant finance/ accounting field
• Min. 3-4 years relevant experience in a managerial role preferably in manufacturing accounting

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Manager, Sales & Services to join their team

The Job

• Provide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.
• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with HSBC requirements
• Ensure that the service principles and standards are followed to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring i.e. executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

The Talent

• Preferably degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paperwork and documentation checks.
• Ability to meet assigned deadlines
• Able to work on Saturdays (half day) - minimally twice a month

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Manager, Sales & Services
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

The Opportunity

• Adecco is partnering our client, one of the world's leader in the Beauty Industry
• My client is currently going through an important Bsuiness transformation journey. You will be at the forefront of driving organizational evolution through data centric projects. You play a pivotal role in facilitating successful transitions, aligning people, processes, and technology with organizational goals. Your holistic approach encompasses strategy, communication, training, and ongoing evaluation to drive positive and sustainable change within the organization.
• 5 to 6 months contract

The Talent

• Degree level in relevant subject (IT, Business Studies, Finance etc) or equivalent with 3-5 years of relevant experience
• Agile certifications and experience (desirable)
• Involved in transformation program delivery (desirable)
• Knowledge of project/product management & methodologies
• Knowledge of agile management methodologies is a plus
• Results-driven and have participated in a significant (large-scale) program within an organization and has delivered real change in relation to the employee community
• Ability to analyze/ understand processes from both the process owner and end-user perspective

Job Description

• Animate IT governance, facilitating the demand to project process
• Understand overall objective of the Business Management metrics and act as a champion to obtain buy-in, and guide colleagues
• Support the monitoring, reporting and deep-dive of key metrics
• Co-lead efforts to increase adoption rates for key modules/processes such as demand management, agile management, resource management, portfolio management and project management
• Support Product Management initiative, especially Product conversion, and tooling (Agile SNOW module)
• Proactively liaise with various stakeholders for preparation of materials for key strategic meetings and reporting
• Actively listen to stakeholders, articulate exemptions/complicated issues into implications, with suggestions for resolution

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted