Duties and Responsibilities:

- Lead team of Outsource Assistants and Seniors

- Provide guidance to team members

- Book-keeping and preparation of management accounts

- Preparation of Statutory report (Financial Statements and Notes to the accounts)

- Preparation of custom reporting packages based on client requirements

- Where clients are audited, provide support with respect to services provided to the client

- Cash management and payment processing

- GST preparation and filing

- Payroll processing

• Preparation of payroll details (including calculation of OT, allowances etc.)
• Payroll disbursement
• Leave management
• Preparation of IR8A and IR21

- Handle portfolio of clients, including assignment of jobs to team members

- Responsible for billings and debtor management for portfolio

- Review work by Assistants and Seniors

- Managing team workload to meet client deadlines

• Where possible or required, this would include negotiation with the client on deadlines and corresponding fee adjustments

- Propose resolution steps for issues that may arise with clients

- Report to director on the following

• Issues that arise with clients
• Anticipated issues that may arise (eg Deadline not able to be met)
• Time spent by team on jobs

Requirements:

- A degree in accountancy and/or equivalent professional qualification

- At least 5 years of relevant experience from a professional services firm in a Business Process Outsourcing (Client Accounting) environment

- Proficient with accounting software

- Meticulous with good accuracy and attention to detail

- Good communication and interpersonal skills

- Good knowledge and understanding of Singapore requirements on accounting, GST and payroll

Responsibilities:

1. Supervise 1-2 junior staff and able to manage a portfolio of companies consisting local and MNC companies.

2. Handling full spectrum of corporate secretarial duties including incorporation, preparation of directors’ resolutions, minutes of board and shareholder’s meetings, AGM and striking off documents, and filing of relevant documents with ACRA – Bizfile+.

3. Attend clients’ meeting.

4. Handle client due diligence.

5. Handle work pass application for clients’ expatriate staff.

6. Review financial statements in eXtensible Business Reporting Language (XBRL) format.

7. Any other ad hoc corporate services required by the clients.

Requirements:

· Member of CSIS or candidates undertaking CGQP preferred.

· At least 5 years of relevant working experience.

· A meticulous, organized and proactive individual who is able to work independently.

· Multi-task and work under tight timelines.

· Have initiative, responsible and be a team player with good interpersonal, oral and written communication skills.

· Proficient in MS office, MS Excel and PowerPoint.

· Someone who is looking for long-term career growth prospect

Responsibilities:

1. Supervise 1-2 junior staff and able to manage a portfolio of companies consisting local and MNC companies.

2. Handling full spectrum of corporate secretarial duties including incorporation, preparation of directors’ resolutions, minutes of board and shareholder’s meetings, AGM and striking off documents, and filing of relevant documents with ACRA – Bizfile+.

3. Attend clients’ meeting.

4. Handle client due diligence.

5. Handle work pass application for clients’ expatriate staff.

6. Review financial statements in eXtensible Business Reporting Language (XBRL) format.

7. Any other ad hoc corporate services required by the clients.

Requirements:

· Member of CSIS or candidates undertaking CGQP preferred.

· At least 5 years of relevant working experience.

· A meticulous, organized and proactive individual who is able to work independently.

· Multi-task and work under tight timelines.

· Have initiative, responsible and be a team player with good interpersonal, oral and written communication skills.

· Proficient in MS office, MS Excel and PowerPoint.

· Someone who is looking for long-term career growth prospect

Job Responsibilities:

• Assist in the formulation of ICT security strategy and work plan, in alignment with strategic plans.
• Assist in providing security governance, enforcing cyber security risk assessment and risk acceptance from stakeholders.
• Establish and implement Company-wide information security policies, strategies, plans and architecture
• Develop and manage a security governance program
• Protect & secure Company’s information and assets
• Perform day-to-day security operations
• Review safety measures and processes
• Enhance and configure corporate systems to continually improve their security
• Recommend changes to security policies and standards in response to changing conditions
• Any other adhoc duties as assigned.

Job Requirement:

• Preferably ‘Certified Information Systems Security Professional’ (CISSP), ‘Certified Information Systems Auditor’ (CISA) or ‘Certified Information Security Manager’ (CISM).
• 5 years of experience related to information security and working knowledge of ICT operations, security policies and procedures.
• Good interpersonal and communication skills to provide support to end users.
• Possess a strong sense of responsibility, initiative and resourcefulness as well as a keen interest in problem-solving.
• Experience in cybersecurity in government and non-profit organisations is preferred.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Modular Asset Management is a Singapore based Asia specialist macro hedge fund manager. We are always open to a discussion on career opportunities with talented Asia Macro Specialist risk takers.

Unlike many other macro firms, we value individuals with a highly focused specialist skill-set. That may be in a relevant asset class specialisation such "Asian rates" or "Asia FX", or it could be a specific country focus such as a "Korea country specialist" who can trade across asset classes within Korea. It can also be more specialist, such as "Regional Rates"; "ASEAN STIR"; "JPY Fixed Income RV" or "ASEAN FX".

If you are interested in developing a career as a specialist portfolio Manager which leverages a specific market focus you have developed over 10+ years in a regulated financial institution, please submit your application for our portfolio manager roles.

Please do not submit your application on this page if you are not already a fully seasoned market professional in your chosen sphere. Those who wish to develop over time to become a specialist, please apply for an Analyst role.

We request you submit your application both here and via the Join Us page on our website at www.modularam.com

• Coordinate and schedule daily walkaround
• Provide advisory to user during sighting of breach of rules and regulations.
• Liaison with contractors on turnover progress, community concerns, and resolution of cleaning concerns identified during walkthroughs.
• Collaborate with colleagues within and outside of the Department to timely respond to and resolve the user’s request/feedback/complaints received via prevailing input avenues, e.g. through online service platforms, over-the-counter enquiries, emails, phone calls, etc
• Ensure that the preventive maintenance schedules are followed and that corrective actions are taken promptly.
• Site supervision to ensure compliance to safe work procedures by vendors
• Prepares work requisitions, purchase orders, for maintenance and improvement works, and certify works are completed in a satisfactory manner.



Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Oversee and review the work done by the finance team, performing variance analysis and providing insightful commentaries.
• Support business unit managers with necessary financial reports and analysis to enhance profitability and efficiency.
• Manage corporate taxation, review tax computations, and liaise with tax agents to ensure timely and accurate filings.
• Handle tax-related submissions, including COR, withholding tax, and ad-hoc requests.
• Manage daily cash positions and monthly cash flows to assess liquidity and ensure proper funding for ongoing operations and capital investments.
• Oversee treasury matters, including monitoring global currency markets, managing banking and forex activities, fixed deposit placements, and analyzing banking transaction fees for cost reductions.
• Maintain external relationships with bankers, corporate secretaries, outsourced vendors, and other stakeholders.
• Assist in establishing procedures and internal controls, continuously reviewing and improving work processes for efficiency.
• Develop and maintain an efficient system of policies and procedures to control treasury activities and support regulatory reporting.
• Undertake other ad-hoc projects as assigned.

Requirement

• Min. Bachelor’s Degree in Finance or Accountancy.
• Min. 5 years of working experience in a related field, including supervisory experience.
• Strong technical knowledge of Singapore Income Tax and cross-border International Tax.
• Extensive experience in treasury management, including surplus fund management, foreign exchange control and hedging, group cash optimization, cash pooling, and treasury management systems implementation.
• Independent, self-driven, with excellent business judgment, analytical, and decision-making skills.
• Proficient in Microsoft Office applications; experience with Microsoft D365 and Hyperion systems is an advantage.
• Ability to meet tight deadlines and work under pressure.

Interested candidates, do submit your resume in Word document to: [email protected] or telegram @alexgohhl

➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Work as a bridge between businesses/client needs and IT/Digital solution.
• Create, build up, hands-on and manage IT/Digital solution and service offering for the company
• Conduct study of the market need and trend to direct and initiate trendy and innovative technology/solution/services to the company’s board of director.
• Liaise with clients and business to understand the needs/pain-point of business and to consult, design solution architecture for them.
• Work with internal stakeholders (e.g. sales and delivery team) and partners to ensure that all aspects of the solution are supportable with relevant and optimized cost to maximize competitiveness.
• Carry out consulting, technical and IT/Digital architecture analysis/assessment, effort estimation, solutioning and proposal review for IT/Digital Transformation projects/programs.
• Ensure compliance with solution architectural design in the implementation of projects/programs.
• Well understand services/solution offerings of the company to consult the businesses.
• Keep up-to-date and be subject master expert (SME) with the latest technologies and best practices in IT/Digital solution, services, and development, e.g., Cloud Services, IoT, Mobility,
• Data Analytics, Blockchain, RPA, AI & Machine Learning, LLM etc.

Requirements

• Bachelor’s or Master’s Degree or equivalent professional experience in Information Technology or equivalent.
• Excellent communication skills especially presentation skills.
• Good to have experience in projects/ programs of Digital Transformation with skill set of design principle, platform analysis/evaluation and selection, architecting and solutioning which involve experience or knowledge in various technologies and latest digital trends (e.g., Cloud Services, IoT, Mobility, Data Analytics, Blockchain, RPA, AI & Machine Learning, etc.)
• Understand Technical Sales/Pre-sales role and responsibility.
• Has hands-on experience on an Agile team.

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 years of experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or Bachelor’s degree in any fields
• Minimum 2-3 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Fluent in English

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 2 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a leading bank in Asia, is currently seeking individuals to join their team as Business Development Manager.

about the role

As a Business Development Manager, you will be responsible for:

• Selling a diverse range of banking products and services, catering to the financial requirements of SMEs.
• Identifying and acquiring new borrowing accounts through outreach initiatives and referrals.
• Offering financial solutions to effectively address the needs of SME clients.
• Building strong sales networks with both internal and external business partners, such as Relationship Managers, Property Agents and Brokers.
• Ensuring proper adherence to the Bank's internal policies, business processes, and regulatory requirements while maintaining high standards in advisory procedures and documentation.

skills and experience required

• Minimum diploma in any discipline.
• Minimum 2 years of business banking sales experience will be advantageous.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a reputable international bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• Minimum 1 year of ARM experience in Corporate Banking / Financial Institutions.
• Interest in writing credit papers.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities

• Manage the full spectrum of employee lifecycle from recruitment and selection, onboarding and offboarding, performance management, employee relations, staff wellness, etc.
• Implement manpower planning and resourcing strategies to identify and hire quality candidates to meet the manpower needs.
• Manage sponsorship and scholarship for nurses, allied health and pharmacists.
• Responsible for budget planning and tracking, manpower billing, verifications and payment.
• Prepare weekly/monthly HR related reports for management and reporting.
• Provide sound HR advice and forward-looking solutions to the Leads and line managers.
• Provide day-to-day performance management guidance to the Leads and line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Work actively with the relevant Centres of Excellence in the review of HR policies, programs and processes.
• Any other duties which may be assigned from time to time.

Requirements

• A good degree, preferably in human resource or business related field.
• At least 5 years of relevant HR working experience. Experience in healthcare will be an added advantage.
• Excellent interpersonal and communications skills.

Interested applicants, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Developing and implementing compensation and benefits programs, policies and procedures, align with company’s overall strategy and objectives
• Conducting market research and analysis periodically to ensure that the compensation and benefits programs are competitive and attractive to existing and potential employees and to ensure competitiveness and compliance with legal requirements.
• Managing employee benefits programs: C&B Managers oversee the design,implementation, and administration of employee benefits such as health insurance, retirement plans, and wellness programs.
• Developing and maintaining job evaluation systems: C&B Managers establish frameworks to evaluate job roles, determine appropriate salary ranges, and ensure internal equity.
• Handling compensation-related issues: C&B Managers handle employee grievances related to compensation, conduct salary negotiations, and resolve disputes
• Supporting annual/ad-hoc salary & benchmarking, allowances and benefit review for multiple entities, including computation of increments and bonuses for different groups of staff and coordinate with the payroll personnel to ensure accurate and timely payments.
• Supporting the team lead in overseeing the administration of employee group insurance schemes and benefits and works with broker / consultant to follow up on insurance renewal matters.
• Provide guidance and support to various stakeholders on all compensation and benefits related matters.
• Communicating with employees: They educate employees about compensation and benefits programs, address inquiries, and provide guidance on policies and procedures.

Requirements

• Possess at least a Bachelors Degree
• At least 3 years of experience as a Manager
• Prior experience in C&B for at least 6-8 years.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

We are looking for an HR Manager to oversee all aspects of human resources practices and processes. The HR Manager will be the go-to person for all employee-related issues. Main duties involve managing activities such as job design, recruitment, employee relations, performance management, training & development and talent management.

This role is very vital to Initia’s success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect in the kind of HR Manager we are looking for.

DUTIES & RESPONSIBILITIES:

• Developing the company's HR agenda
• Developing HR strategies, policies and practices
• Structuring compensation and benefit packages
• Developing and creating each position’s KPI and evaluation structure for employee
• Finding suitable government grants for the entire business entity and securing the grants
• Managing, saving, and allocating HR funds with government grants
• Provide input on workforce and succession planning as well as planning of business unit restructuring
• Accomplish and ensure projects tasked by HQ are complete according to schedule
• Handle recruitment and selection process such as posting advertisements, shortlisting and prepare employment contracts
• Ensures legal compliance by monitoring and implementing
• Learning and Development, Planning Training Plan for all staff
• Responsible for ensuring timely and accurate delivery of payroll
• Administrator welfare matters and organizing staff activities
• Driving the performance management programs, identifying talent gaps and develop internal candidate pipelines
• Manage overall end-to-end Payroll
• Providing HR consulting and solutions on HR matters to business units on a daily basis

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

• Collaborate with relevant department to map out requirements and develop a Manpower Planning Tools that taps on various data sources and planning parameters to optimise manpower.
• Explore feasibility of scaling Institution manpower planning templates across all Job Groups.
• Engage with various stakeholders to gain understanding of operational planning to drive and influence tools adoption.
• Work closely with Workforce Planning committee to familiarize with long-range planning to support cluster’s expansionary demands.
• Familiarize with yearly manpower budgeting process and work closely with team lead to use manpower planning tool as part of annual budgeting process.
• Establish performance indicators, measure and achievement of desired business outcomes, identify improvement opportunities to achieve the desired outcomes.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599